230 Quality Analyst jobs in Canada
PFMEA Quality Analyst
Posted 1 day ago
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We are looking for a PFMEA Quality Analyst reporting to Operations Quality. In this role, you will be involved in product and process development through FMEA.
YOU’LL HAVE THE OPPORTUNITY TO:
Manage FMEA (Failure mode and effects analysis) activities from design to production, ensuring that risk reduction activities are carried out correctly;
Mobilize stakeholders by developing new approaches to concretize assessed risk and eliminate it at source (design modification)
Prioritize risks and provide the necessary justification for their resolution.
Improve our processes to counter new production realities (logistics, mixed model, etc.) and ensure that they work properly;
Initiate problem-solving, control plan creation and follow-up arising from the PFMEA;
Implement risk monitoring processes,
Innovate, provide sustainable solutions to develop and standardize PFMEA and monitoring practices, and position ourselves as a center of expertise.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Technical or Bachelor in Engineering or other relevant discipline/experience
Two (2) to five (5) years experience in a preferred manufacturing environment
Proficiency in French (both written and spoken)
Proven interpersonal skills, excellent influencing skills
Recognized for rigor, structure and autonomy
Excellent capacity for analysis and synthesis
Good analytical and problem-solving skills
Open-minded and able to navigate uncertainty
ACKNOWLEDGING THE POWER OF DIVERSITY
BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let’s start with a strong foundation - You want it, we have it:
Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP
What about some feel good perks:
Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.
#LI-Onsite #LI-MM1
Quality Analyst (Pea Protein)
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Job Description
Company Description
Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.
Job DescriptionThe Quality Analyst is responsible for ensuring the quality, safety, and regulatory compliance of products through microbiological, physical, analytical, and sensory testing, on behalf of processing operations for the new Louis Dreyfus Company Pea Protein Isolate ("PPI") Facility that is currently being constructed as part of LDC's processing facility in Yorkton, Saskatchewan, Canada. This role includes environmental monitoring, method validation, equipment calibration, and collaboration with R&D to define product specifications. The Quality Analyst plays a critical role in maintaining food safety standards and ensuring product consistency.
Duties and responsibilities include:
- Manage inventory of laboratory equipment and chemicals using LIMS and/or SAP.
- Participate in proficiency testing programs to validate lab methods.
- Lead/Conduct sensory evaluations for batch release.
- Lead the metrology program for site labs, including control rooms and grading stations.
- Perform microbiological testing using conventional and rapid test methods on finished products, environmental monitoring samples.
- Lead microbiological testing of finished products, potable water, air samples, and environmental monitoring swabs for pathogenic organisms including Salmonella spp., Listeria monocytogenes, Escherichia coli, and spore-forming bacteria (Bacillus cereus, Clostridium perfringens) using conventional, rapid, and PCR-based assays.
- Evaluate Environmental Monitoring Program (EMP) results to identify trends and proactively address contamination risks.
- Develop and optimize test methods for the QC laboratory, ensuring methods are validated for accuracy, repeatability, specificity, and robustness.
- Monitor temperatures of incubators and fridges.
- Maintain laboratory records, including logbooks and computerized systems.
- Oversee autoclave maintenance and ensure sterilization using biological and chemical indicators.
- Log samples into LIMS and/or SAP for traceability.
- Manage retain and shelf-life samples.
- Lead foreign material hazard risk assessments for metal detector, magnetic, and particulate contaminants across critical control points, applying HACCP principles.
- Conduct formal verification and validation of physical hazard control systems:
- Metal Detectors : Perform challenge testing using calibrated test pieces to confirm detection thresholds across product matrices.
- Magnets : Validate magnetic flux density and efficacy of retention under production conditions using Gaussmeters.
- Sieves : Execute mesh integrity testing and evaluate separation performance against product specifications.
- Perform analytical testing for food and feed using AOAC or other applicable accredited methods.
- Audit food safety documentation including inspection logs, CCP monitoring records, and corrective action reports for completeness, accuracy, and regulatory alignment (e.g., FSMA, GFSI, CFIA).
- Deliver food safety orientation and GMP training to new hires and cross-functional teams, reinforcing hygiene, sanitation, and CCP awareness.
- Conduct GMP audits across production and laboratory areas, identifying non-conformities, documenting findings, and initiating CAPA processes.
- Draft detailed CAPA documentation with root cause analysis, containment actions, corrective measures, and preventive strategies; ensure timely communication and implementation across departments.
- Lead batch release decisions using integrated results from analytical, microbiological, and sensory testing.
- Execute positive release protocols and initiate product hold procedures when out-of-spec results or quality concerns arise, triggering inspection and cross-functional review.
- Provide after-hours guidance to operations personnel on food safety deviations, urgent lab results, and resolution of production-floor food safety issues in real time.
- Inform Quality Supervisor of out-of-spec results and assist in root cause analysis.
- Prepare and sterilize culture media, reagents, solutions, and apparatus, maintaining proper records.
- Conduct ATP monitoring and train production operators for sanitation duties (CIP).
- Swab, monitor and trigger CIP as well as initiate operational/production changes based on results of testing, including but not limited to line and equipment changes, production delays and changes, etc.
- Critical and proactive decision making on potential tests to run based on result trending, whether to rerun the sample or run another test to confirm other indicators, etc.
- Maintain laboratory manuals and participate in audits to ensure compliance.
- Ensure proper disposal of biohazardous waste.
- Conduct preventative maintenance on lab equipment and oversee external vendor contracts.
- Utilize PCR and other microbial methods for advanced testing.
- Perform analysis on both food and feed using analytical or wet chemical analysis following AOAC or other accredited methods.
- Manage the retain and shelf-life samples.
- Collaborate with R&D to define minimum protein content and establish supplier premiums for higher protein peas. Logs in samples into LIMS and/or SAP system for traceability purposes.
- Informs Quality Supervisor and Site Quality Manager of all out of spec results. Participates in the root cause analysis and issue resolution.
- Help with training panelists on sensory attributes and performs sensory analysis as part of the batch release process.
- Communicate to Production Manager, Manager - Plant Operations and QA Supervisor when tests are unfavorable and make decisions on production/equipment/operational disruptions in order to ensure food safety.
- Exercise judgement and decision making regarding test results, root cause analysis, additional tests required, limits and anticipated tests to rerun, as well as adaptations for operational processing and Quality procedures as it relates to future testing to improve quality and process optimization based on test results.
- Assist with commissioning process of new facility, which includes but is not limited to policy implementation and management, etc.
- Participates in the proficiency testing program to validate methods and laboratory performance.
- Must have a Bachelors degree in the field of Chemistry, Food science, or Microbiology coupled with 5 or more years of relevant work experience in a laboratory performing physical chemical/microbiological analysis using instrumentation and wet chemical methods, preferably within food manufacturing OR a Masters degree in the field of Chemistry, Food science or Microbiology.
- Must have previous work experience with creating and/or maintaining laboratory manuals, policies, procedures, etc.
- Must have previous work experience preparing, reporting and analyzing laboratory results to a broad audience, both onsite in Yorkton SK and to LDC management offsite as required, with the ability to provide complex explanations of findings.
- Previous work experience performing preventative maintenance on simple lab equipment is preferred.
- Previous work experience with complex lab equipment (Autoclave, NIR devices, Protein analyzer, Lazer particle size analyzer, bio safety cabinets) also preferred.
- Must have previous audit experience, preferably in QC Laboratory audits with experience ensuring all chemicals used for analytical testing are current and not expired causing false results.
- Must follow safe work practices in the laboratories and workshops, GMPs, as well as actively communicate all safety concerns to supervisors and managers.
- Strong computer literacy (Microsoft Excel, Outlook, Word and SAP).
- Excellent at multitasking and good organizational skills.
- Detailed oriented and excellent interpersonal skills.
- Exceptional attention to detail and accuracy skills.
- Preferred knowledge of instrumental analysis such as protein analyzer, Particle size analyzer, NIR and UV-Vis spec, and ICP.
- Able to work weekends and after hours when required, as well as work in work environments with varying odors, temperatures, noise, etc.
Additional Information
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
- Comprehensive benefits program including extended health care and dental coverage, employee and family assistance program, life insurance and disability coverage
- Retirement Savings Plan with Employer contributions and matching
- Paid vacation, paid sick time and paid statutory holidays
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us
Analyste qualité / Quality analyst
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Job Description:
Et si VOTRE aventure avec NOUS commençait !Nous vous proposons de travailler chez Airbus Atlantique, nouveau champion de dimension mondiale, n°2 des aérostructures, n°1 des sièges pilotes et dans le Top 3 des fauteuils passagers Premium.
Notre site Airbus Atlantique basé à Mirabel recherche son futur : Analyste qualité.
Sommaire du posteL’Analyste Qualité doit assurer l’analyse des non-conformités de nature Humaine, Technique et Fournisseur pour apporter une visibilité claire et permettre aux opérations d’apporter les actions ciblées.
Responsabilités• Assurer une mise en place de revue qualité avec les opérations;
• Organiser les inspections des lignes de production A220 et G7500 avec la mise au point et mise à jour d’un plan de contrôle robuste et échanger avec les équipes qualité opérations pour le mettre en place;
• Suivre l’avancement des actions correctives sur les produits non conformes via les plans de convergence de la non-qualité;
• S’assurer d’une visibilité des différentes actions en cours (présentation PowerPoint);
• Assurer la bonne communication avec le client pour la gestion de la Non-Qualité exportée;
• Analyser et traiter les plaintes clients portant sur des anomalies de montage identifiées par le client sur son site;
• Investiguer l’imputabilité des anomalies soulevées;
• Supporter le client Airbus/Bombardier lors d’analyse technique liée à de la non-qualité ou lors d’activités d’amélioration;
• Piloter les plans de convergence Retours Clients, Dérogations, DL;
• Participer à la mise en place des démarches qualité comme la mise en place de la « Quality Box », des ateliers bords de ligne, des démarches AQP/AQL;
• Respecter les processus du système de gestion de la qualité;
• Collaborer avec les partenaires et clients en vue de l’atteinte des objectifs.
PROFIL RECHERCHÉFormation académique : Posséder un DEC technique ou une expérience pertinente en Qualité aéronautique.
Expérience : 5 années d’expérience techniques sont requises.
Exigences particulières :
• Être familier avec les méthodes qualité de résolution de problèmes;
• Être familier avec les méthodes de fabrication des différentes pièces utilisées dans l’assemblage de structures aéronautiques;
• Connaître les méthodes d’assemblage utilisées dans le secteur aéronautique;
• Être bilingue français/anglais;
• Avoir des aptitudes en gestion de projets;
• Maîtriser la Suite Office;
• Détenir la certification Six Sigma Green Belt est un atout;
• Être familier avec la norme EN/AS9100;
• Forte capacité à la résolution de problème (5Why, PPSMax, 8D).
Airbus Atlantique c’est aussi :Un emploi permanent à temps plein (40H par semaine) incluant des assurances collectives complètes et compétitives ainsi qu’un programme de retraite collectif avantageux;
Votre équilibre vie professionnelle / vie privée à travers différents éléments : congés, télétravail selon le type de poste, couverture médicale (télémédecine, massothérapie…) ;
Un environnement de travail attractif : une usine moderne où sont fabriqués des produits d’aérostructures de hautes technologies avec de réelles opportunités de développement et mobilité;
Son engagement pour maîtriser l’impact environnemental de son activité.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Atlantique Canada Inc.Employment Type:
Permanent---
Experience Level:
ProfessionalJob Family:
DigitalBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
Quality Control Analyst
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**ROLE TITLE: QUALITY CONTROL LAB ANALYST (CHROMATOGRAPHY)**
**DEPARTMENT: QUALITY CONTROL**
**REPORTS TO: SUPERVISOR, QUALITY CONTROL**
**HOURS: DAY SHIFT 8:00
16:30**
Reporting to the Quality Control Supervisor, you will be responsible for performing Quality Control testing of Pharmaceutical and Natural Health products.
**Responsibilities:**
Participating in various testing on raw materials, in-process and finished products using established analytical procedures and compendia methods.
Provide support on equipment cleaning verification in manufacturing area.
Operating HPLC/UPLC instruments.
Preparing various reagents (buffer solutions, standard, mobile phase)
Recognizing out-of-specification or out-of-trend results and assisting in the completion of lab investigation.
Ensure compliance with good manufacturing practices (cGMP) and regulatory requirements in manufacturing of pharmaceutical products.
Participate in the area of occupational health, safety, and wellness.
**Education and Experience:**
Bachelor of Science degree with a Major in Chemistry or related studies and/or equivalent combination of education and experience is required.
Strong knowledge of HPLC techniques (min 5 years of experience)
Experience in a pharmaceutical manufacturing environment.
Working knowledge in Microsoft Office with a proficiency in Word and Excel.
Knowledge of the US or European Pharmacopoeia will assist
**Required competencies/Abilities:**
Additionally, successful candidates will demonstrate:
A strong solution focus and high attention to details to identify problems and drive for results.
Excellent time management skills with a proven ability to meet deadlines and commitments.
Sense of urgency and flexibility.
Good verbal and written communication skills.
**Why Bausch Health?**
Bausch Health is a dynamic, growing company with a dedicated team committed to excellence and to helping Canadians by providing them with important, high-quality healthcare solutions. It is a progressive, exciting place to work where opportunities abound for current and new employees to help make a difference for Canadians.
We strongly believe the success of Bausch Health coincides with the achievement of personal and professional goals. We are a progressive, exciting place to work
where opportunities abound for new and current employees.
Our team members work in a dynamic environment where professional and personal growth is encouraged. You have the satisfaction of knowing that you are working with dedicated individuals who share a common vision of innovation and an unrelenting focus on improving peoples lives with our health care products.
Bausch Health accomplishes its commitment to diversity and inclusiveness by simultaneously nurturing the diversity of thinking, ideas and outlook that already exists among our employees. Through consistent and aggressive efforts, we attract, develop, and retain talented people with a variety of perspectives from all backgrounds and cultures. Working in an environment that enables them to apply their collective talents to our shared principles and commitments will enable us to deliver the greatest value to our customers and the patients we serve.
By cultivating a winning attitude, we empower employees to seize opportunities that support the companys mission to improve peoples lives.
What we have to offer our employees in our state-of-the-art Steinbach manufacturing site:
Insurance coverage (Medical
Dental
Vision )
Employee Assistance Program (EAP)
Gym on site
INSPIRE: Employee Recognition Program
Employee Referral Program
Full-service Cafeteria - Free coffee & tea
Free parking
We are an Equal Opportunity Employer. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates collaboration.
Quality Assurance Analyst
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Job Description
Status: Temporary, Full-Time
Term: August 2025 – August 2026
Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)
Who we are
The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.
As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.
BCCNM’s commitment to Indigenous Specific Anti-Racism
BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.
What we offer you
We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.
The expected starting base salary for this position is $65,949 - $69,288 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.
In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income after one year of employment. Throughout your career with us, you will engage in a variety of learning and development opportunities. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.
What you’ll be doing
Internally, the QAA I liaises with Team Leads, Project Managers (PMs), Business Analysts, Application Developers, Systems Analysts, and Infrastructure Analysts within the Information Technology and Operations Departments, and with leaders and business experts throughout the organization as needed.
Externally, the QAA I liaises with consultants and external stakeholders in order to assess and improve system quality. In addition to BCCNM needs, the QAA I works on testing and quality related to information systems needs of other regulatory bodies within the Consortium.
Key responsibilities include:
- In consultation with the ISQA/TL; write and execute test scripts for identifying and tracking defects for in-house product development, software application development, information system launches, and operations systems enhancements.
- Collaborate with other BCCNM personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.
- Based on test plans, scripts, and both manual and automated test regimes, confirm change quality, measure adherence to QA standards for software development, application integration, and information system performance, and corresponding documentation.
- Analyze test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. Ensure that testing activities are sufficient to confirm that applications and systems changes minimize defects, meet functional requirements and technical specifications, and are behaving according to intended design.
- Apply established metrics to determine the readiness, quality, and operability of software, systems, and services intended for release within the production environment.
- Communicate test progress, test results, recommendations for improvement, and other relevant information to project stakeholders.
- Participate collaboratively to perform tasks such as investigation by impact analysis, problem analysis, and provision of support to internal and external stakeholders, where appropriate.
- Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC’s health care system.
Your education & skills:
- Bachelor’s Degree in a Computer Science, Computer Information Systems (CIS) or BBA program with a concentration in Management Information Systems (MIS), or equivalent;
- 2-3 years direct experience testing major application releases and/or integrations;
- Knowledge of system testing and software quality assurance best practices and methodologies;
- Hands-on experience with automated testing tools (incl. Jenkins) and testing solutions (incl. Nightwatch) is an asset;
- Familiar with programming languages, including JavaScript
- Excellent oral, written, and interpersonal communication skills. Ability to establish and maintain strong relationships with stakeholders with varied system knowledge;
- Demonstrated problem solving and analytical thinking skills, in addition to keeping abreast of trends and best practices in information systems;
- Ability to communicate with developers in technical terms and business users in plain language;
- Excellent interpersonal skills; approachable, with the ability to adapt communications methods to audience needs;
- Ability to take both direction and initiative in generating and following through on tasks;
- Experience with following is considered an asset:
- Microsoft Dynamics 365 CRM, Microsoft SharePoint, and/or Microsoft GP
- Web-based applications and application programming interfaces
- Working in an Agile environment
- Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset.
How to Apply
If you are interested in this position, please apply online by 12:00pm on August 14, 2025. This opportunity will remain posted until filled; however, priority consideration will be given to those who apply by the deadline. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.
Collection Notice
To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well apply for a job posting, you’ll be asked to provide personal information.
The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia’s Freedom of Information and Protection of Privacy Act . If you have any questions about the Collection Notice, please contact
Please note : BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.
In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.
Quality Assurance Analyst
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Job Description
Salary:
About PSD Citywide
PSD Citywide is a leading provider of enterprise asset management, maintenance, financial, GIS, and permitting software solutions, along with advisory services. Offering the only purpose-built, fully unified cloud-based SaaS solution for municipal governments, PSD Citywide supports the management of over $400 billion in municipal assets across North America. With a multidisciplinary advisory team of Asset Management, Finance, Engineering, and Municipal practitioners, combined with an in-house software development group, PSD Citywide delivers comprehensive solutions to ensure best-in-class service for its clients.
The Quality Assurance Analyst works collaboratively within the IT department to execute and validate test cases based upon system requirements. They are responsible for creating an end-to-end test plan; executing the plan and managing all activities in the plan to ensure that all the objectives are met, and the solution works as expected. This Full Time Contract position offers the potential to transition into a Permanent Full Time position. Applicants must reside in Canada to be considered.
What we offer
Competitive Salaries: We recognize and reward your skills and experience with a competitive pay structure.
Remote Work Options: Work from anywhere in Canada that suits you while staying connected with our team.
Social and Charity Events and Initiatives: Join PSD CityKind! A group dedicated to fostering kindness and community engagement across North America.
Career Framework: Clear paths for growth and development, helping you reach your career goals with ongoing learning and mentorship.
Job Duties & Responsibilities
- Ensure technical quality of software through detailed testing and feedback to relevant team members.
- Take a proactive, problem-solving/trouble-shooting approach to identifying and solving software problems; not stopping at identifying the problem, but experiment using available information to try to narrow the possibilities and determine a suggested solution.
- Document, troubleshoot, and isolate issues encountered during testing utilizing internal bug database system and providing accurate and detailed reproduction steps including visuals if possible and/or other required regression information.
- Assist with focus testing sessions and provide summary reports.
- Assist in development and implementation of comprehensive QA test plans and cases.
- Assist in the generation and implementation of procedures for more effective and efficient testing of company products.
- Assist with testing using internal development tools.
- Contribute to a positive work environment by getting involved with all departments of the team, understanding their roles and interacting with the team on a regular basis to help gain a rounded perspective of the project.
- Ensure conformance of all company and departmental standards, policies and procedures.
- Other duties as assigned.
Qualifications
- 3-5 years experience in a Software Quality Assurance role.
- Post Secondary Degree or Diploma in Computer Science or related technical field or equivalent practical experience.
- Working knowledge of Mobile application and Manual and Automation testing.
- ISQTB certification would be considered an asset.
- Extremely familiar with all aspects of software verification including: functionality, performance, and system testing.
- Meticulous attention to detail and strong problem-solving ability, in addition to honesty, strong work ethic.
- Working knowledge of most popular console platforms, Windows operating systems and related hardware.
- Deadline driven individual with strong verbal, technical, and written communication skills, creative and able to collaborate with team members with professionalism and tact.
- Advance skills with MS Word and Excel.
- Professional self-starter with a commitment to constantly upgrade skills through continuous learning.
The Candidate Journey
Resume Review: Once you apply, an actual person will review your resume and we are committed to getting back to you with a response.
Phone Interview: PSDs People and Culture team will connect with you to learn about your experience and discuss the role further. Theyll also give you an understanding of what the interview process involves, along with an estimated timeline.
Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. We provide the opportunity to meet with a wide range of staff members so you can learn more about life at PSD Citywide.
Offer/Feedback: The Hiring Team will debrief and make a decision within a few days of your final interview. If successful, your Recruiter will present you with a verbal offer, followed by a formal offer letter via email. If the timing was not right for this particular opportunity, we will connect with you and provide feedback.
PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.
We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.
remote work
Quality Service Analyst
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Job Description
We are honoured to again be selected as one of B.C.'s Top Employers .
If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you!
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection .
Status/Term: Temporary/Auxiliary - Anticipated 70 hours bi-weekly to February 13, 2026
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $39.30 to $41.65 hourly
Team: Local 3
Location: Victoria (Hybrid - 3 days a week in office - after passing a 6-month probation)
At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact at any stage of the hiring process.
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
About the Role:
As a Quality Service Analyst at CLBC, you represent CLBC as the primary point of contact for service providers. You will perform the lead role in negotiating contracts for funding and service levels, reviewing and monitoring contracts for service quality, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.
Key responsibilities:
- Consulting with Facilitators about support requests, service availability, and resource suitability
- Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
- Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
- Recruiting and developing new service relationships
- Developing service contracts or agreements and negotiating the costing details and quantities
- Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
- Ensuring service collaboration and developing cost-sharing agreements
- Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
- Reviewing financial reports to ensure delivery of services for approved funding supports
What you will bring:
- Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
- Experience working in the social services sector in areas such as resource development or contract management
- An equivalent combination of relevant education/experience may be considered
We are also looking for:
- Strong written and oral communication skills, presentation skills, and interpersonal skills
- Excellent analytical and problem-solving skills
- Ability to resolve conflicts with a wide range of stakeholders and contribute to the resolution of urgent situations
- Ability to manage finances, budgets or other resources
- Ability to manage multiple priorities/projects and produce results within deadlines
- Ability to develop and enhance service networks, including colleagues, service providers and community members
- Ability to effectively represent CLBC in the community, exercising tact and diplomacy
- Ability to work independently within a policy framework to seek continuous improvement in workplace practices to develop flexible and creative support options for individuals and their families
Additional Info:
- Possession of a Class 5 driver's license and a clean driver's abstract is required
- Successful applicants are subject to a Criminal Record Check
- An eligibility list for internal candidates may be established
Closing date: August 26, 2025
If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.
This opportunity is open to applicants who are legally entitled to work in Canada.
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Quality Service Analyst
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Job Description
Job Description
We are honoured to again be selected as one of B.C.'s Top Employers.
If you are looking for an opportunity to contribute your experience, knowledge and passion in a meaningful way, CLBC is the place for you!
Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults with developmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection .
Status/Term: Regular/Full-time
Classification/Salary: Social Program Officer (Growth to R24) / Position starts at $71,771 to $76,071 annually
Team: VI - Central-Cowichan
Location: Duncan (Hybrid - 3 days a week in office - after passing a 6-month probation)
At CLBC, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We encourage applications from all people with relevant skills, including women, Indigenous peoples, persons with disabilities, racialized people, and those who identify as 2SLGBTQ2+IA. For accommodation needs, please contact at any stage of the hiring process.
Visit our Careers at CLBC page to learn more about working at CLBC, what we offer, and tips for the interview process.
About the Role:
As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers. You will perform the lead role in negotiating contracts for funding and service levels, reviewing and monitoring contracts for service quality, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.
Key responsibilities:
- Developing service contracts or agreements and negotiating the costing details and quantities
- Negotiating contract costing and advising on requirements for corrective action in contracted service delivery
- Consulting with Facilitators about support requests, service availability, and resource suitability
- Conducting on-site monitoring reviews (homes, staffed residential facilities, programs, etc.) and investigating competency and service issues
- Working with the Facilitator in assisting individuals and their families who are experiencing a crisis
- Recruiting and developing new service relationships
- Ensuring service collaboration and developing cost-sharing agreements
- Liaising with key staff regarding current funding limitations or delays and participating as a team member in local budget management
- Reviewing financial reports to ensure delivery of services for approved funding supports
What you will bring:
- Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline
- Experience working in the social services sector in areas such as resource development or contract management
- An equivalent combination of relevant education/experience may be considered
We are also looking for the ability to:
- Contribute to the management of finance, budgets or other resources
- Manage multiple priorities/projects and produce results within deadlines
- Develop and enhance service networks including colleagues, service providers and community members
- Effectively represent CLBC in the community exercising tact and diplomacy
- Work independently within a policy framework to seek continuous improvement in workplace practices to develop flexible and creative support options for individuals and their families
- Resolve conflict with a wide range of stakeholders and contribute to the resolution of urgent situations
Benefits: A rewarding career at CLBC comes with great benefits including:
- Employer-paid extended health and dental plan
- A BC Public Service Pension plan with employer contributions
- Generous vacation plus additional personal days
- Paid maternity/parental/adoption leave
- Life insurance, paid sick days, and, if needed, long-term disability
- Wellness supports, including an Employee and Family Assistance Program
- Professional development funds and resources to encourage continuous learning and skill development
- Access to government discounts to travel, cell phones, and more!
Additional Info
- Occasional travel required
- Possession of a Class 5 driver's license and a clean driver's abstract is required
- Successful applicants are subject to a Criminal Record Check
- An eligibility list for internal candidates may be established
Closing date: Open until filled
If your application is shortlisted, you'll be invited to an interview where you'll have the opportunity to share more about your experience. Please note that only those selected for an interview will be contacted.
This opportunity is open to applicants who are legally entitled to work in Canada.