295 Quality Control Methodologies jobs in Canada
Quality Assurance Quality Management Plan Coordinator
Posted 1 day ago
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Job Description
Our customer, a major oil and gas producer, is looking for a Quality Assurance Quality Management Plan Coordinator. This is a long-term position based in downtown Calgary, but there will be monthly traveling within Alberta. The work schedule is 5 days a week, but the summer schedule is 4 days a week. The successful candidate will be responsible for reinforcing the safety codes act, specifically the B149 Gas Code within knowledge on Industrial building design and gas fitting. This is a diverse role so the successful candidate will have a growth mindset.
Key Accountabilities :
- Ensure the Quality Management Plan (QMP) is adhered to in an effective manner by taking a proactive approach working with a variety of stakeholders.
- Provide technical expertise in the Alberta Safety Codes system, including the Act, regulations, Alberta Building Code, B149 gas codes and National Plumbing Code.
- Perform preliminary code analysis, provide technical support, recommendations, and code interpretation to project teams.
- Plan inspections by third party safety code officers.
- Review and coordinate documentation exchanged between projects and safety code officers.
- Effectively manage large amounts of data and documentation.
- Identify opportunities to use data for decision making and identifying areas of continuous improvement.
Skills & Qualifications:
We are open to candidates with a wide range of professional backgrounds:
- Civil, Mechanical, Instrumentation Engineer/EIT/CET, Architect, Gasfitter, Plumber, Safety Code Officer.
- Highly motivated individual with excellent organization and communication abilities, problem solving skills, and attention to detail.
- Previous work experience in oil and gas industry, construction projects, or with regulatory / government agencies.
- Exposure to safety codes compliance programs, and experience using National Building Code – Alberta Edition or CSA B149 Gas Codes is considered an asset.
Candidates must be legally eligible to work in Canada without restrictions, and be willing to undergo pre-employment screening including drug and alcohol testing and a criminal background check.
We thank all applicants for their interest in working with Roska DBO and this position; however only those selected for an interview will be contacted.
Roska DBO Inc. is a customer-focused operations company with a more than 30 year track record offering expertise in production and equipment solutions on well sites and facilities. Based in Grande Prairie, Alberta, with a network of locations, Roska serves all of western and northern Canada, plus selected U.S. and international markets, with a primary focus on the Alberta/ B.C. region.
Our Workforce Solutions group works with customers across western Canada to recruit qualified candidates for assignments ranging from emergency callouts to longer term contingent workforce solutions. Our customers rely on us for operational staff, including plant/field operators, turnaround staff, administration and camp support staff.
Manager, Quality Management System
Posted 1 day ago
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Job Description
POSITION DESCRIPTION:
The Manager, Quality Management System is responsible for ensuring QMS requirements across programs, functions and departments are in compliance. The role will also establish performance standards, procedures, and audit controls in order to meet business requirements
DUTIES AND RESPONSIBILITIES:
Lead, conduct, and plan internal QMS audits for compliance to the AS9100 series of standards in support of the Quality Management System.
Drive Route Cause Corrective Actions (RCCA) from customers.
lan and manage internal, supplier and third-party audits of quality systems, including shop floor audits.
anage all Receiving Inspection Activities to ensure part conformity.
wnership of the DSQR process.
erform all formal responsibilities including audit planning, represent the site leadership, conducting opening & closing meetings and daily debriefs with management. Complete an audit report and issuing, review and approve formal corrective actions.
erve as liaison and interface to the External Auditors during site audits.
acilitate audit schedules, logistics, and closure of corrective actions.
erve as liaison and interface during site certification and recertification audits.
nsure corrective actions are effectively implemented and closed according to the schedule.
anage and administer the Quality Management System in accordance with the Quality Manual, ISO 9001;2000 and AS9100 and other applicable standards and customer requirement
rovide guidance to all quality assurance functions, including the ongoing development of effective quality systems, establishing and implementing audit protocols, and ensuring compliance with ISO and API standards
entor, train and educate peers and employees with respect to the requirements of company quality systems
ompile information for, and lead Management Review Meetings
rovide assessment of the health of the QMS and recommendations for improvement
ther duties as assigned
HEALTH AND SAFETY RESPONSIBILITIES:
ork in compliance with the provisions of the Occupational Health and Safety Act (OHSA), regulations, and internal health and safety policies and procedures
elp create a healthy work environment by not condoning, participating in or reporting, as you become aware, any harassment, discrimination, gossiping or unfair treatment of anyone
eport any defective equipment or protective device which could endanger someone
eport any contravention of the OHSA regulations, or company safety policies and procedures by another employee
O NOT use or operate any equipment, machine, device or thing or otherwise work in a manner that may endanger anyone
O NOT engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct
now, understand and implement safe work practices and procedures
now, understand and employ established rules and procedures for handling materials, equipment and processes (e.g. use proper lifting techniques, etc.)
se equipment and materials only in the manner intended
ttend required safety training programs and apply knowledge gained from these training sessions
ork in compliance with the provisions of the Occupational Health and Safety Act (OHSA), regulations, and internal health and safety policies and procedures
QUALIFICATIONS:
EDUCATION:
ertificate or degree in mechanical, manufacturing or process engineering.
ertified ISO2000/AS9100 auditor.
EXPERIENCE/KNOWLEDGE:
inimum 10+ years’ experience working in Quality Assurance in Manufacturing at the management level
king experience in related field of Engineering
orking knowledge of AS9100 and related aerospace and/or nuclear quality standards
SKILLS & ABILITIES:
ffective communication and report writing skills
eadership in problem solving
ood negotiation skills with 8 customer-oriented attitude
xcellent analytical abilities to grasp the key points from complicated details
bility to interact with customer on customer’s visit, document submission, and investigate problems
d leadership capabilities to lead projects to successful completion
asic knowledge of applicable software to infer statistical data
amiliarity with the tools, concepts and methodologies of quality management
***Only qualified candidates who meet all of the requirements will be contacted for interviews.
Salary Range: Up to $120k
Manager, Quality Management Systems
Posted 1 day ago
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Job Description
We are currently seeking a Manager, Quality Management System (QMS) to take ownership of our compliance, audit, and continuous improvement processes. This is a critical leadership role, responsible for ensuring our QMS remains robust, efficient, and fully aligned with AS9100, ISO 9001, and customer-specific requirements.
Your Mission:
In this role, you won’t just manage quality systems, you’ll lead a culture of compliance and accountability across all programs, departments, and shop-floor activities. From planning internal audits to interfacing with third-party certifiers, you be the driving force behind our commitment to excellence.
What You’ll Be Responsible For:
Leading, planning, and executing internal QMS audits aligned with AS9100
Managing receiving inspection activities and part conformity
riving Root Cause Corrective Actions (RCCA) from customer feedback
oordinating and hosting internal, supplier, and third-party audits
wning and overseeing the DSQR process
cting as the key liaison with external auditors during site audits and certifications
dministering the QMS in line with our Quality Manual and applicable standards
uiding and mentoring cross-functional teams in quality system practices and audit protocols
eading Management Review Meetings and reporting on QMS performance
elivering clear recommendations for continuous improvement
What You Bring to the Table:
degree or diploma in Mechanical, Manufacturing, or Process Engineering
ertification as an ISO 9001/AS9100 auditor
0+ years in quality assurance within a manufacturing environment, including management-level responsibilities
eep knowledge of AS9100, ISO standards, and aerospace or nuclear sector requirements
roven leadership in problem-solving, process improvement, and compliance
trong communication skills with the ability to lead audits, write reports, and collaborate with customers
confident, data-driven decision-maker with hands-on experience in quality tools and methodologies
Salary: $80-90k
*** Only qualified who meet all of the requirements will be considered. Thank you and good luck with your search!
Quality Improvement Consultant - Quality Management
Posted 1 day ago
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Job Description
Company Description
One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.
A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Job DescriptionReporting to the Director, Quality and Practice, the Quality Improvement and Patient Safety Consultant has a keen interest and demonstrated experience in leading and facilitating processes related to quality improvement, patient safety, accreditation, and critical incident management. This role is responsible for supporting corporate initiatives and working with organizational leadership and staff to develop policies and procedures that ensure high-quality care, minimize patient harm, and foster a culture of continuous improvement.
A key focus of this role includes the implementation and sustainability of accreditation standards, ensuring compliance with national best practices and regulatory requirements. The consultant will play an integral role in supporting the organization’s Quality Improvement Plan (QIP) by facilitating the selection, monitoring, and achievement of quality indicators aligned with strategic priorities. Additionally, the role involves analyzing patient safety incident data and patient care trends to drive evidence-based improvements and proactively address potential risks.
The Quality Improvement and Patient Safety Consultant collaborates with key stakeholders to implement solutions for identified improvement opportunities, map out new processes, test changes, and evaluate the impact of quality and patient safety initiatives. This includes supporting accreditation readiness activities, such as facilitating mock surveys, preparing evidence submissions, coordinating tracer activities, and ensuring alignment with Accreditation Canada standards.
In addition, this position supports the critical incident management process, assisting clinical leaders with the identification, review, and resolution of incidents. The consultant will coordinate and facilitate root cause analyses, lead interdisciplinary debriefings, and help translate learnings from incidents into system-level improvements. They will also play a key role in embedding a Just Culture approach, ensuring that lessons learned contribute to proactive risk mitigation strategies.
The Quality Improvement and Patient Safety Consultant plays a critical role in advancing the organization’s quality, accreditation, and patient safety agenda. This position is responsible for implementing evidence-based quality improvement strategies, leading accreditation activities, and supporting the successful execution of the Quality Improvement Plan (QIP) to enhance patient care outcomes. The consultant works closely with clinical leaders, frontline staff, and interdisciplinary teams to drive improvements that align with the organization’s strategic priorities and accreditation standards.
Accountabilities:
- Conduct surveillance and analysis of patient safety incidents, quality indicators, and accreditation-related metrics to identify trends and areas for improvement.
- Lead and support the coordination of critical incident reviews, root cause analyses, and accreditation tracers, ensuring key learnings drive system improvements.
- Collaborate with clinical leaders and staff to develop and implement policies, procedures, and improvement strategies that enhance quality, safety, and accreditation readiness.
- Support the planning, implementation, and monitoring of the Quality Improvement Plan (QIP) to ensure measurable improvements in patient care outcomes.
- Engage frontline staff in quality and patient safety initiatives, including education, knowledge translation, and participation in accreditation activities.
- Provide project management and data analysis support for quality improvement, accreditation, and risk management initiatives.
- Maintain and optimize systems that support patient safety incident reporting, accreditation evidence collection, and QIP progress tracking.
- Attend and contribute to various quality, patient safety, and accreditation committees as required.
- Undergraduate Degree in related field (business administration, health care administration, health profession)
- College degree/certificate in clinical practice or risk management, health care administration
- Three years work experience in clinical risk management, quality improvement, accreditation or related field in health care
- Critical incident management or patient safety and accreditation experience within the last three years preferred
- Member of a Regulated College in Ontario preferred
- Certified Risk Management designation an asset
- Demonstrated understanding of acute care environment
- Demonstrated understanding of quality improvement, patient safety methodologies
- Self-directed and able to deal with multiple stakeholders while managing multiple priorities and workload management
- Ability to work in a team based environment
- Exceptional computer skills
- Data management and statistical experience desirable
- Proven ability to remain up-to-date with health care quality assurance trends, practices and legislation
- Experience in collecting, analyzing, interpreting data and reporting for the purposes of quality improvement or critical incident management
- Experience in managing broad (e.g. hospital-wide) improvement projects
- Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration
Additional Information
Hours: Currently days, Monday to Friday (subject to change in accordance with operational requirements)
INTERNAL APPLICATION DEADLINE : August 27, 2025
POSTED : August 13, 2025
Annual Salary:
Minimum: $88,413.00/yearly
Maximum: $110,526.00/yearly
#FT
#LI-RS1
Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at
While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.
Senior Manager, Supplier Quality and Quality Management Systems (Remote)
Posted 1 day ago
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Job Description
Senior Manager, Supplier Quality and Quality Management Systems (Remote)
Are you looking to make your next career move? CellCarta, a Contract Research Organization, is hiring a Senior Manager, Supplier Quality and Quality Management Systems to join our dynamic team. In this role, you will have the opportunity to use your expertise and skills to ensure our services meet the highest industry standards. Join a team of talented individuals committed to making a positive impact on human health and well-being. Apply today and take the first step toward an exciting new career with CellCarta!
Summary
The Senior Manager of Quality Systems and Supplier Quality plays a critical leadership role in driving excellence and ensuring robust supplier quality systems that align with regulatory expectations and business objectives. This position is responsible for the strategic oversight, implementation, and continuous improvement of supplier quality processes and system frameworks.
Responsibilities
More specifically, you will participate in the following:
- Lead the development and execution of supplier quality strategies, ensuring alignment with corporate quality objectives and regulatory requirements. Oversee supplier performance, risk management, and compliance;
- Lead comprehensive supplier assessments, including risk evaluations, audits, and qualification questionnaires;
- Serve as the primary interface with corporate suppliers, fostering strategic partnerships and ensuring alignment with quality expectations. Maintain and negotiate quality agreements, ensuring they reflect current regulatory and operational requirements;
- Plan, execute, and oversee supplier audits, ensuring thorough documentation and follow-up;
- Contribute to the development and implementation of a robust third-party IT vendor management program, ensuring quality and compliance across digital platforms and services;
- Maintain and enhance systems for managing supplier complaints and Supplier Corrective Action Requests (SCARs), ensuring timely resolution and continuous improvement;
- Participate in ISO certification audits, including ISO 27001 and ISO 13485. Serve as a subject matter expert on Quality Management Systems;
- Perform and support QA review of Computer System Validation (CSV) deliverables related to CellCarta systems;
- Collaborate across CellCarta business units to develop harmonized policies, procedures, and work instructions. Lead initiatives to standardize key quality system SOPs that meet both site-specific and corporate requirements;
- Partner with internal stakeholders to identify and implement process improvements that enhance quality system performance, supplier oversight, and regulatory compliance;
- Manage and update corporate documents, including corporate supplier management materials, to present in management reviews.
Education
- Minimum BA/BS in science or health-related discipline.
Main Requirements
- Minimum of 5 years’ experience managing supplier quality systems. Ideal candidate will have specific experience in managing supplier quality and performing CSV reviews. Two years of audit experience is preferred;
- Knowledge of GCLP, GMP, and global regulatory frameworks to ensure supplier quality systems meet evolving compliance standards;
- Demonstrate proficiency in ISO 13485, ISO 15189, and CAP/CLIA requirements, serving as a key resource during audits and inspections;
- Lead supplier quality alignment initiatives, including the development and negotiation of quality agreements;
- Knowledge of compliance requirements for different stages of development; must have knowledge of applicable global regulations;
- Demonstrate exceptional written and verbal communication skills, with the ability to clearly articulate complex quality requirements and agreements to internal and external stakeholders. Influence cross-functional teams through clarity, credibility, and strategic insight;
- Excellent project management skills;
- Experience reviewing CSV documentation is preferred.
Working Conditions
- Regular working hours: Monday to Friday, 9:00 AM - 5:00 PM;
- This is a remote position; however, candidates must be located in Canada.
Benefits
We offer a wide range of benefits including:
- Competitive Wages;
- Vacation and Personal Days;
- Comprehensive Group Insurance Plans;
- RRSP Contribution with Employer Matching;
- Employee Annual Incentive Plan (EAIP);
- Dialogue Telemedicine Service and Employee Assistance Program (EAP);
- Referral Program;
- Career Advancement Opportunities.
About CellCarta
CellCarta is a leading provider of specialized precision medicine laboratory services to the biopharmaceutical industry. Leveraging its integrated analytical platforms in immunology, histopathology, proteomics, and genomics, as well as related specimen collection and logistics services, CellCarta supports the entire drug development cycle, from discovery to late-stage clinical trials. The Company operates globally with facilities located in Canada, USA, Belgium, Australia, and China.
Joining CellCarta means working with dedicated professionals who are focused on achieving our mission of impacting the future of patient therapy. We make a difference in the lives of patients around the world!
Join us as we make an impact on patient therapy!
The information collected to review your application will be processed by the human resources services of CellCarta Biosciences Inc. and its affiliates (collectively, “CellCarta”). The legal basis for this processing is the legitimate interest of CellCarta to evaluate the suitability of candidates for the roles available at CellCarta.
CellCarta will only process that information which is necessary to evaluate your application. This information includes identifying information such as your name, address, email address and phone number, as well as information about your education and professional experience, including previous positions and your CV. Such information is required for us to complete your applicant file, assess your suitability for the role and comply with applicable laws. CellCarta may obtain personal information from other sources, such as during reference, background, or employment checks, with your permission, and from third party sources such as recruitment and assessment sites or professional social media sites, in each case only if such information is relevant to reviewing your application. Your personal information will be retained only for so long as reasonably necessary and in accordance with applicable laws. This information will be processed confidentially and only accessed by those who have a need for the recruitment process. Please note that the information comprising your applicant file may be processed in a country that is not where you are located (for example, you might be in the European Economic Area or Québec, Canada, whereas your applicant file may be reviewed by CellCarta in the United States). If you are offered and accept employment with CellCarta Biosciences Inc. or one of its affiliates, the information collected will become part of your employment record. If you do not want us to retain your information, or want us to update it, please contact
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Quality Assurance
Posted 21 days ago
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As a global leader in ever expanding power and energy industry, we are looking for a skilled and motivated Software Developer to join our growing team. This role is focused on creating solutions that drive efficiency and innovation in our engineering and design processes.
Role Overview
The QA Analyst will play a critical role in ensuring software quality and business alignment by developing, implementing, and executing comprehensive test strategies—with an emphasis on User Acceptance Testing (UAT) and a variety of test platforms. The ideal candidate will thrive in Agile environments, collaborate across teams, and support the entire software development lifecycle through to production release.
Responsibilities
• Test Planning & Strategy - Develop, review, and implement detailed test plans and strategies mapped to business requirements, user stories, and acceptance criteria. - Design UAT processes in close collaboration with business stakeholders, ensuring user needs and business goals are fully validated before software release.
• UAT Management - Coordinate with business users and product owners to define, organize, and execute UAT cycles. - Drive creation and maintenance of UAT test cases, identifying necessary test data, and ensuring alignment with acceptance criteria. - Facilitate UAT sign-off, capture user feedback, and ensure all defects or issues are logged, tracked, and resolved before production deployment.
• Test Execution & Automation - Execute functional, integration, regression, Performance, and exploratory testing across multiple test environments (Dev, QA, Stage, UAT). - Utilize relevant test platforms, such as Jira, Azure DevOps, and HP Quality Center, for managing test cases, defect tracking, and traceability. - Prioritize and automate high-value test cases, working with CI/CD pipelines where appropriate.
• Database Testing: Perform backend testing using SQL and Oracle to validate data accuracy, integrity, and consistency across systems. Write and execute complex queries to verify business logic, data transformations, and stored procedures. Validate data migration and ensure referential integrity across environments.
• Defect Management - Identify, log, track, and retest defects found during all phases of testing. - Prepare and distribute test summary reports, including defect logs and closure status.
• Collaboration & Continuous Improvement - Partner with product owners, business analysts, developers, and release managers, ensuring clear user story and acceptance criteria definition. - Participate in Agile ceremonies—sprint planning, stand-ups, demos, retrospectives—offering feedback and suggesting quality improvements. - Support root cause analysis and postmortem for defects found in production environments.
This position offers the flexibility of a hybrid schedule
Qualifications
• 3+ years proven experience in software QA, including hands-on experience developing and executing UAT cycles and working with various test platforms.
• Solid understanding of Agile methodologies (Scrum, Kanban) and test management tools (e.g., Jira, Azure DevOps, HP Quality Center).
• Proficiency in SQL for validating data
• Experience in Automation tools –Selenium, Test Sigma, Test Rigor, TestIM, QTP, Postman, SOAPUI, JMeter, Load Runner
• Comfortable writing clear, traceable test cases, mapping them to user stories, and updating them throughout the project lifecycle.
• Demonstrated ability to coordinate and facilitate UAT with internal users and business stakeholders, ensuring thorough documentation and sign-off.
• Familiarity with test automation principles and CI/CD processes. Ability to write/Develop scripts to automate test cases and build test frameworks.
• Experience with defect lifecycle management, from logging through resolution, using modern test and project management platforms.
• Strong communication, organizational, and interpersonal skills—capable of working effectively in cross-functional Agile teams.
Preferred Qualifications
• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• Experience with both manual and automated testing approaches across web and cloud-based applications.
• Exposure to multiple test environments (Dev, QA, Stage, UAT, Prod) and their configuration requirements.
• Certifications such as ISTQB, CSTE, or Agile certifications are a plus.
Why Join Us?
• Work in an established company that values innovation and growth.
• Engage with a collaborative team that is dedicated to making a meaningful impact in the energy sector.
• Gain exposure to cutting-edge projects and contribute to data-driven decision-making processes.
Company Details
quality assurance
Posted today
Job Viewed
Job Description
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 44 hours per week
- Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 2 years to less than 3 years
- or equivalent experience
- Tasks
- Develop and conduct production, inventory and quality assurance programs
- Inspect processes
- Conduct work measurement or other studies
- Collect and compile operational or experimental data
- Collect and analyze data and samples
- Assist in preparing estimates, schedules, specifications and reports
- Read blueprints and drawings
- Certificates, licences, memberships, and courses
- Certification by a provincial or territorial association
- Computer and technology knowledge
- MS Excel
- MS Outlook
- MS PowerPoint
- MS Word
- MS Windows
- Area of specialization
- Development of quality assurance programs
- Work planning, estimating, measuring and scheduling
- Security and safety
- Criminal record check
- Transportation/travel information
- Travel expenses not paid by employer
- Public transportation is available
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Ability to distinguish between colours
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
- Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Values and ethics
- Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- Green job
- Involves duties and responsibilities that lead to positive environmental outcomes
- Health benefits
- Dental plan
- Health care plan
- Vision care benefits
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Quality Assurance
Posted 88 days ago
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Job Title: Quality Assurance (QA) Personnel
Location: Markham Employment Type: Full-Time Department: Quality Assurance Reports To: QA Manager / Operations Manager Responsibilities:Conduct inspections and tests to ensure product or service quality meets internal standards and customer expectations.
Identify, document, and track quality issues or defects.
Collaborate with production, development, or operations teams to resolve quality-related issues.
Maintain accurate QA documentation and reports.
Ensure compliance with relevant regulations and standards (e.g., ISO, GMP, etc., if applicable).
Recommend improvements to existing QA processes and procedures.
Participate in audits and support internal/external assessments.
RequirementsQualifications:High school diploma or equivalent required; a degree or certification in a relevant field is a plus.
Previous experience in a quality assurance role preferred.
Strong attention to detail and problem-solving skills.
Familiarity with QA tools, techniques, and industry best practices.
Good communication and teamwork abilities.
Ability to work independently and manage time effectively.
Quality Assurance Specialist
Posted today
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Job Description
Job Title:
Quality Assurance Specialist
Location:
Toronto, Canada
Job Summary
The Quality Assurance Specialist plays a key role in maintaining and improving operational standards within JD Sports Canada's distribution centers. This role ensures that all warehouse activities align with company policies, compliance requirements, and service-level agreements. The Quality Assurance Specialist is responsible for conducting audits, identifying risks, and supporting continuous improvement initiatives to drive accuracy, efficiency, and consistency across operations.
Key Responsibilities
- Monitor daily warehouse activities to ensure compliance with company policies, standard operating procedures, and service-level agreements.
- Conduct regular audits of inbound, outbound, and inventory processes to validate accuracy, safety, and adherence to quality standards.
- Identify and document areas of non-compliance or risk, and work with Warehouse Managers, Supervisors, and Team Leads to implement corrective and preventive actions.
- Develop and maintain quality metrics, dashboards, and reports to track performance trends and highlight opportunities for improvement.
- Partner with Operations, Supply Chain, Loss Prevention, Merchandising, Planning, and Buying teams to resolve recurring issues and support cross-functional process improvements.
- Lead training sessions and provide ongoing coaching to warehouse staff on quality standards, compliance requirements, and best practices.
- Assist in the development and refinement of standard operating procedures, ensuring they remain up to date and aligned with industry and company standards.
- Support incident investigations and root cause analysis to prevent reoccurrence of issues.
- Act as a liaison between the distribution centers and corporate teams on matters related to quality, compliance, and operational risk.
Qualifications
- Minimum 3–5 years of experience in quality assurance, operations compliance, or process improvement within a warehouse, distribution center, or logistics environment.
- Strong understanding of quality management systems, audit processes, and regulatory compliance in a supply chain setting.
- Proven ability to analyze operational data, identify trends, and develop actionable recommendations.
- Excellent communication, interpersonal, and collaboration skills to influence stakeholders at all levels.
- Detail-oriented with strong organizational and time-management skills.
- Ability to balance independent work with cross-functional collaboration in a fast-paced environment.
Education
- Bachelor's degree in Supply Chain Management, Operations, Quality Assurance, or a related field, or equivalent work experience.
- Certifications in quality or process management (such as Six Sigma, Lean, or ISO standards) are considered an asset.