57 Relationship Managers jobs in Canada
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
Relationship Manager
Posted today
Job Viewed
Job Description
Who We Are:
At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here:
AFC is proud to be a subsidiary of OPENLANE. AFC's core business complements the other business units within the OPENLANE group of companies. For more information, visit
AFC’s Core Values:
Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own.
Powered by Passion. We believe that “passion is our superpower” and that every success is built upon the commitment and perseverance of our employees.
Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination.
Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers.
We're looking for:
A Relationship Manager with a strong background in building customer relationships, fostering a positive local culture focused on employee development, and driving business growth. You will be part of the AFC team responsible for portfolio management, risk mitigation, team member development, and ensuring operational efficiencies. In this role, you will have the opportunity to utilize your experience in sales, customer service, and leadership. The ideal candidate will have three (3) years of people leadership experience and a minimum of six (6) years of relevant experience in customer-facing, sales, or sales support roles.
You are:
Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles.
Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance.
Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come.
Dedicated . You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team.
You will:
Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Who you will work with:
Reporting to the Sr. Relationship and Central Services Manager, this role will collaborate with various teams, including Credit, Contracting, Collections, Training, and Operations, on a regular basis. You will also interact with customers and external partners, building strong relationships and providing exceptional service.
Must Have's:
5+ years of experience in customer-facing, sales, sales support roles.
3+ years of people leadership experience
Experience in team management and building strong sales relationships
Passion for leading people, projects, and budgets
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures
High level of accountability towards local goals and business targets.
Nice to Have's:
Experience in the automotive, financial services, or related industries.
Basic understanding of financial statements
Proficiency in Google Workspace, Salesforce, Tableau
Familiarity with customer relationship management (CRM) tools
What We Offer:
Competitive pay
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Sound like a match? Apply Now - We can't wait to hear from you!
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Relationship Manager
Posted today
Job Viewed
Job Description
Job Title
: Relationship Manager, Commercial Banking
Location
: Vancouver, British Columbia
Job Type
: Full-time, Permanent
Job Summary:
Bank of China (Canada) is seeking a dynamic and experienced
Relationship Manager
to join our Commercial Banking team in British Columbia. This role focuses on developing national and commercial client relationships, expanding the Bank's balance sheet through loan and deposit growth, and managing post-lending activities. The successful candidate will have deep credit knowledge, a strong presence in the BC commercial market, and a proactive approach to business development.
What You Will Do:
- Develop and manage relationships with
National Accounts and Corporate/Commercial clients
, particularly in sectors such as
mining, forestry, and trade finance
. - Originate and sell
credit and non-credit banking solutions
tailored to large public and private companies (typically with annual revenue over C$500M). - Conduct detailed
credit due diligence
, prepare credit proposals, and manage post-lending activities including loan disbursement, monitoring, and annual reviews. - Maintain an up-to-date understanding of
market trends, prospects, and risks
in British Columbia, and identify strategic business opportunities. - Collaborate closely with risk, compliance, legal, and other departments to ensure transactions are properly reviewed and documented.
- Promote the Bank's full suite of products and services by leveraging strong knowledge of
corporate/commercial lending, trade finance, deposits, and customer profitability models
. - Represent the Bank at
industry events
, networking meetings, and client engagements to enhance our market visibility and client reach. - Contribute to the
risk culture
of the Bank by maintaining high standards of compliance, reporting, and internal communication.
What You Bring to the Table:
- Bachelor's or Master's degree
in Finance, Accounting, or Economics. - 5+ years of corporate/commercial banking experience
, specifically working with large enterprises or capital market clients in British Columbia. - Deep experience in
credit assessment, project finance, and/or M&A financing
. - A strong network of contacts among
Canadian financial institutions and large corporate clients
. - Excellent interpersonal,
sales, negotiation, and relationship-building
skills. - High level of
professionalism, ethics, and independent judgment
in client representation and decision-making. - Strong written and verbal
English communication skills
, Mandarin is an asset. - Proficiency in
Microsoft Office
and corporate banking systems. - Strong sense of
teamwork, accountability
, and drive for
performance excellence
.
Bank of China (Canada)
is committed to fostering an inclusive workplace where diversity is valued. We welcome applications from all qualified candidates. Please note that only those selected for further consideration will be contacted.
Accommodation:
Bank of China (Canada) is committed to providing accommodations throughout the recruitment process. If you require any accommodations, please contact the
HR team
, and we will be happy to assist.
Relationship Manager
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Job Description
Joining Henley & Partners
As the leading global citizenship and residency advisory firm for over two decades, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.
Why choose Henley & Partners? Here's what sets us apart:
- Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options.
- Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients.
- Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged.
- Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge.
- Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry.
- Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support your well-being, ensuring that you can thrive both personally and professionally.
.but that's enough about us, let talk about you!
The primary role of the Relationship Manager is to perform all activities required in terms of the compilation and submission of client applications for the relevant residence or citizenship program. This includes building and managing rapport with clients and their advisors to ensure optimum customer acquisition, retention and income generation.
Responsibilities
- The role requires expertise across the entire residency and citizenship program portfolio offered by H&P as well as the ability to be able to support other ancillary requirements when needed.
- Deliver world-class, industry leading customer service to new and existing clients.
- Manage key client relationships through regular contact and visits (when needed).
- Serve as the primary client contact and advocate for day-to-day activities necessary for the client application and escalate issues and requests when needed.
- Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews.
- Establish and maintain customer satisfaction through account planning, proactive client communications and issue remediation.
- Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs.
- Leverage internal resources to assist the client with meeting the requirements of their application process.
Qualifications
- +3 years' experience of account management within investments, insurance, private bank or wealth management.
- Proven track record of successfully building and nurturing multi-level client relationships.
- Superior written and verbal communication skills - full English business proficiency is required.
- Ability to identify opportunities to cross-sell H&P's services.
- Ability to work both independently and within a team environment, with focus and excellent attention to detail.
- Proficient in Microsoft Word, Excel, PowerPoint and CRM.
- Masters or an advanced degree will be considered as an advantage.
- Knowledge and experience in the immigration by investment industry.
- Strong international networks that allow for business development.
What we offer:
- Base salary between CAD ;
- Medical, vision and dental insurance after 90 days of probation period;
- Discretionary bonus after 12 months of employment.
Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development.
If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.
At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.
We value your privacy and are committed to protecting your personal information. By applying to this vacancy, you confirm that you have read, understood, and agree to abide by our privacy policies. For more details about our Privacy Policy please visit: -policy
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Relationship Manager
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Job Description
Relationship Manager - Desjardins Agent Team Member
Location: Oakville, ON
Type: Full Time
Position Overview:
A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of Relationship Manager - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities:
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Provide prompt, accurate, and friendly customer service. Specifically focused on all billing items. As a relationship Manager, you will need to manage all billing concerns, collect payments, drive to the bank to make deposits,
- Work with the agent to establish and meet marketing goals.
- Assist with thank you cards.
- Assist with various seasonal promotions.
- Take minutes at meetings.
- Some small tasks assigned by Eric Gruscyk. (Personal assistant type tasks as they come up).
Requirements:
- Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Successful track record of meeting sales goals/quotas preferred
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- Proactive in problem-solving
- Dedicated to customer service
- Ability to multi-task
- Ability to make presentations to potential customers
Cover letter required with application.
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.