467 Remote Customer Support jobs in Canada

• You are excited to learn new things, have strong computer skills, and are self-motivated to always improve while coming to work every day on-time
• You have patience, and the ability to listen and recognize the needs of our client members
• You have strong written commination skills, both written and verbal, and are dedicated to well written client notes and instant message communications without the use of slang or emoji’s
• You overcome objections with knowledge, patience, and understanding, and enjoy meeting new people by phone, email, and instant message
• You’re comfortable in a remote working environment where the majority of your interactions with peers, supervisors, and managers is virtual
• Customer service, Call center, Customer support, data entry, benefits verification, microsoft office, customer service call center, pension, inbound call, outbound calls
• Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
• Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem solving skills
• Ability to work in a structured environment – adhere to posted work schedule and breaks/lunches, following protocols
• High level attention to detail, multi-tasking, and ability to organize work
• Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
• Ability to work autonomously in a self-paced, self-motivated team environment
• Must be comfortable working in a virtual environment to include on-line training and interaction with Managers/Supervisors via chat
• Ability to understand and follow oral and written instructions
• Ability to type 30 words a minute
• Experience working in a customer service related field
• High School degree required
• Associate or Bachelor’s degree nice to have
• Working knowledge of health and welfare and/or defined benefit pension plans
• Experience working in a call center environment
• Ability to read, write and speak Spanish (for bilingual positions)

• After 30 days on assignment > pay rate increases
• During our busy season you will be expected to work a 40 hour week and overtime when requested
• Pay and Benefits
• subject to specific elections, plan, or program terms
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative at Collegiate Charter School. The ideal candidate will have excellent communication skills, a passion for helping others, and a strong attention to detail. In this role, you will be responsible for providing exceptional customer service to students, parents, and staff members.

• Respond to inquiries and provide information to students, parents, and staff via phone, email, and in person
• Assist with enrollment, registration, and scheduling processes
• Resolve customer complaints and issues in a timely and professional manner
• Maintain accurate records of all customer interactions
• Collaborate with other departments to ensure a seamless customer experience

• High school diploma or equivalent
• Previous customer service experience preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work in a fast-paced environment

If you are passionate about providing exceptional customer service and making a positive impact in the lives of students, we encourage you to apply for the Customer Service Representative position at Collegiate Charter School.

Rumipamba is seeking a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service to our clients while representing the company in a professional manner.

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Maintain a high level of product knowledge to assist customers with their inquiries
• Process orders, returns, and exchanges accurately
• Collaborate with other departments to ensure customer satisfaction

• Excellent communication skills, both verbal and written
• Strong problem-solving abilities
• Ability to multitask and prioritize in a fast-paced environment
• Previous customer service experience preferred
• Proficiency in Microsoft Office and CRM software

• Excellent interpersonal skills
• Attention to detail
• Ability to remain calm under pressure
• Team player

• Minimum of 1 year of customer service experience
• Experience in a call center environment is a plusTracks data and source documents.Prepares and sorts source documents, and identifies and interprets data to be entered. Compiles, sorts and verifies data for accuracy. Contacts responsible parties or clients from other organization to resolve moderately complex questions, inconsistencies, or missing data. Also perform Records keeping, keyboarding/data entry and performing a variety of other office tasks account balancing, invoicing recording, proper data analysis of sales records and recording pay slips into accounting database

We are seeking a friendly, detail-oriented, and proactive Customer Service Representative to join our team. You will be the first point of contact for our customers, providing support, resolving inquiries, and ensuring every interaction leaves a positive impression.

Responsibilities:
• Respond to customer inquiries via phone, email, live chat, or in-person in a professional and timely manner
• Provide product and service information to customers
• Resolve customer complaints or escalate issues to the appropriate department
• Maintain accurate customer records in our CRM system
• Follow up to ensure customer satisfaction
• Collaborate with team members to improve customer service processes
• Stay up to date with company products, services, and policies

Requirements:
• High school diploma or equivalent (Associate or Bachelor’s degree preferred)
• Previous experience in customer service, sales, or a related role preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work under pressure and manage multiple tasks
• Proficiency in Microsoft Office Suite and familiarity with CRM software
• Positive attitude and a commitment to delivering outstanding service

Benefits:
• Competitive salary
• Paid time off and holidays
• [Include benefits like health insurance, retirement plans, or bonuses if applicable]
• Opportunities for growth and career development
• Supportive and collaborative work environment

How to Apply:
Please submit your resume and a brief cover letter explaining why you’re the ideal candidate for this position.

Job Description
We're in search of a meticulous Virtual Online Customer service representative to become a part of our team. The perfect candidate will be tasked with entering, revising, and upholding precise data within our database systems.

Responsibilities
1. Respond to customer inquiries via email, chat, or phone.
2. Resolve product or service issues promptly and professionally.
3. Guide customers through processes, troubleshooting, or usage instructions.
4. Process returns, refunds, and exchanges when necessary.
5. Maintain accurate records of interactions using CRM software.
6. Follow up with customers to ensure issue resolution and satisfaction.
7. Escalate unresolved issues to appropriate departments.
8. Meet or exceed performance metrics like response time and customer satisfaction.
9. Update knowledge of company products, policies, and procedures regularly.
10. Provide feedback to improve customer service processes and tools.

Qualifications
1. High school diploma or equivalent (Bachelor’s degree is a plus).
2. Proven experience in customer service or a related role.
3. Strong written and verbal communication skills.
4. Excellent problem-solving and conflict resolution abilities.
5. Patience, empathy, and a customer-first mindset.
6. Proficiency with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
7. Ability to type efficiently and accurately.
8. Comfortable working independently in a remote environment.
9. Reliable high-speed internet and a quiet home office setup.
10. Ability to work flexible hours, including weekends or evenings if needed.

Work Environment: This role primarily operates in a remote setting, The Virtual Online Customer service representative should be comfortable working in a fast-paced environment and meeting with clients outside of standard office hours when necessary.

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