12 Research Support jobs in Canada

Intermediate/Senior QA Data Collection Tester

Kanata, Ontario Jatom Systems Inc.-CAN

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Job Description

JSI Telecom is looking for a full-time Data Collection tester. A Data Collection Tester is responsible for testing the accuracy of ingest applications and the life cycle of the communication.

You will be testing complex, cutting-edge software that uses a wide variety of technologies, which offers you the opportunity to develop your technical and testing skills on the job. You will collaborate with other testers, developers, product owners, and managers to deliver an excellent product that meets and exceeds customer expectations. JSI is looking for enthusiastic individuals who actively seek opportunities to grow and develop.

Responsibilities

At JSI, your responsibilities may include:

  • Testing the accuracy of ingest applications and the life cycle of the communication
  • Generating sample test data
  • Running various types of traffic for ingest
  • Performing exploratory testing and executing defined test cases on pre- and post-release software to prove that:
    • Features satisfy or exceed explicit and implicit requirements
    • The product delivers an excellent user experience
    • The features integrate with the product suite
  • Designing and writing test cases and test plans as part of feature and regression test suites
  • Working with the automation team to determine which tests can and should be automated
  • Independently troubleshooting and investigating issues that arise
  • Executing long-running tests on pre- and post-release software to prove:
    • The absence of edge condition failures and memory leaks
    • The supportability of the product
    • Identifying defects and managing those defects through a bug tracking system (Azure)
  • Partnering with development teams to reproduce defect scenarios and identify root causes
  • Working with other members of the test team to:
    • Participate in regression testing
    • Prioritize areas for soak testing
    • Give feedback on feature testing shortfalls
    • Provide peer review for other testers
  • Running and analyzing automated tests
  • Participating in feature development and planning meetings as a representative from the test team
  • Advocating for quality

Traits
The ideal candidate:

  • Familiar with telephony and IP protocols:
    • Traditional switch-based and IP-based (managed and unmanaged)
    • Land line, mobile, OTA
    • TCP/IP
    • SIP
  • Working knowledge of Telephony and Lawful Intercept interfaces
  • Working knowledge of 4G VoLTE and 5G VoNR
  • Familiar with ISDN PRI configuration, protocol, and analysis
  • Working knowledge of analog telephony (leased lines, GISH, room probes)
  • Familiar with applications that capture network traffic, for ex. Wireshark
  • Strong knowledge of HTTP response codes and their meanings
  • Experience debugging client-server communications over HTTP
  • Familiar with developer tools in Chrome and other Chromium browsers
  • Knows what an IP flow is
  • Knows what a PCAP is
  • Knows about browser caching
  • Familiar with HTML and web page construction
  • Experience with a variety of test techniques and practices
  • Knowledge of non-functional requirements, including performance, stability, supportability, extensibility etc.
  • Able to understand how a given defect or feature connects to and affects the overall product
  • Ideally, has working knowledge of at least some of the following:
    • VMWare
    • Kubernetes
    • Helm
    • Checkmk
    • Agile
    • Test Driven Development (TDD)
  • Has some experience writing automated tests (beyond record/playback)
  • Loves testing and is really good at it - testing is your Plan A career, not Plan B
  • Has a strong understanding of software development life cycle, testing and testing tools
  • Has a technical mindset, for example:
    • Uses AI for efficiency and productivity in daily tasks
    • Experienced with scripting or programming
    • Experienced with API's
    • Experienced with system configuration and networking
    • Experienced with data collection and management
  • Thinks like a tester
    • Technical
    • Creative
    • Critical
    • Practical
  • Advocates for quality
    • Speaks up to ask questions and raise concerns
    • Knows when to escalate concerns to management
  • Is thorough, meticulous and detail-oriented
  • Has good time management and is able to prioritize tasks
  • Is satisfied by solving problems, not just the symptoms
  • Has a tremendous desire and capacity to learn and actively seeks opportunities for growth
  • Is adaptable to new environments, tools and processes
  • Can independently troubleshoot and investigate issues that arise

Requirements

  • Live in the Ottawa area and be available to work in office at least 2 days per week
  • Strong verbal and written communication skills in English
  • Eligible for top secret security clearance:
    • No criminal activity
    • No criminal record
    • Ten years of verifiable history
  • University or College graduate or equivalent experience
  • Experience in Software Quality Assurance or related field

How We Work

You will be expected to work in a remote/hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.


 About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation accessible formats and communication supports for the interview process upon request.

This advertiser has chosen not to accept applicants from your region.

Intermediate/Senior QA Data Collection Support

Kanata, Ontario Jatom Systems Inc.-CAN

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Job Description

Job Description

Job Description

JSI Telecom is looking for a full-time Data Collection Support specialist. A Data Collection Support specialist is responsible troubleshooting Tier 3 level Support Requests and testing patches in the data ingest space of our product suite.

You will be testing complex, cutting-edge software that uses a wide variety of technologies, which offers you the opportunity to develop your technical and testing skills on the job. You will collaborate with testers, developers, tech support, and managers to deliver time critical fixes to meet and exceed customer expectations. JSI is looking for enthusiastic individuals who actively seek opportunities to grow and develop.

Responsibilities
At JSI, your responsibilities may include:

  • Testing the accuracy of ingest applications and the life cycle of the communication
  • Generating sample test data
  • Running various types of traffic for ingest
  • Reviewing, troubleshooting, triaging and replying to SRs
  • Configuring domains for testing
  • Testing Hot Fixes
  • Testing Emergency Patches
  • Ensuring fixes are robust, do not introduce regressions, and meet compliance/security standards.
  • Adhering to and enforcing processes to ensure quality and traceability of Hot Fixes and Emergency Patches
  • Running automation and validating results
  • Work with customer support teams to provide detailed technical explanations and solutions.
  • Collaborating with QA
    • to plug holes in regression
    • to understand new and existing functionality
    • to provide feedback to Scrum teams

Traits
The ideal candidate:

  • Ability to write and execute unit tests, integration tests, and regression tests to validate fixes.
  • Familiarity with Jenkins, GitHub Actions, or other CI/CD pipelines to deploy hotfixes and updates efficiently.
  • Familiar with telephony and IP protocols
  • Working knowledge of Telephony and Lawful Intercept interfaces
  • Ability to think critically, analyze issues systematically, and test effective solutions.
  • Ability to work under pressure in a fast-paced, customer-driven environment.
  • Willingness to engage directly with customers or support teams to provide timely resolutions.

Requirements

  • Live in the Ottawa area and be available to work in office at least 2 days per week
  • Strong verbal and written communication skills in English
  • Eligible for top secret security clearance:
    • No criminal activity
    • No criminal record
    • Ten years of verifiable history
  • University or College graduate or equivalent experience
  • Experience in Software Quality Assurance or related field

How We Work

You will be expected to work in a remote/hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.


 About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation accessible formats and communication supports for the interview process upon request.

This advertiser has chosen not to accept applicants from your region.

Research Assistant

Edmonton, Alberta Prime Site Research Solutions Inc

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Job Description

Salary:

Closing date: Hiring multiple candidates - Will remain open until suitable candidate found


Salary: Commensurate with experience


Benefits: Health/dental plan, employee & family assistance program, retirement plan, perks


Start Date: Jul/Aug 2025


Primesite Research Solutions is an Integrative Research Organization and Site Network based out of Western Canada. We conduct phase I, II, III, IV clinical trials in various clinical areas at local hospitals and clinics. We are seeking a research assistant to join our growing site network. This position requires a self-motivated, organized, and accountable individual with strong attention to detail. The applicant must have the ability to prioritize and multi-task in a complex rapidly changing environment and must be able to promote teamwork, collaboration, and problem-solving skills. In this position the research assistant will work under the supervision of the research coordinators and research manager to fulfill clinical trials related responsibilities and ensure that each study progresses efficiently. The research assistant will also be responsible for data entry and management of selected patient registries. This position requires frequent contact with physicians, other staff, study participants, biopharma companies and regulatory agencies, and has significant potential for advancement.


Key Responsibilities :


  • Adhere to multiple research protocols, confidentiality, ICH, GCP & NIH guidelines
  • Prepare REB submissions and other regulatory documents required for study initiation
  • Perform data entry for clinical trials and registries
  • Prepare for and participate in monitoring visits and conference calls
  • Develop study files in accordance with various protocols
  • Provide administrative support including filing, directing phone calls, updating tracking logs and maintaining trial regulatory documents
  • Organize and maintain project/task management system and clinical trials management system (CTMS)
  • Organize, prioritize and respond appropriately to incoming correspondence
  • Maintain optimal office systems, processes and equipment
  • Coordinate with various departments and correspond with study sponsors and regulatory agencies
  • Communicate study procedures and provide ongoing support to staff
  • Screen hospital charts for potential study participants and be able to discuss eligibility with research coordinators and physicians
  • Organize ongoing patient follow up and study visits
  • Perform study procedures (including collection of vital signs, blood, ECGs etc) as requested
  • Comfortable handling and transporting blood, marrow and other lab samples
  • Travel between hospitals for various tasks
  • Work effectively with study research coordinators and manager to ensure open communication and efficient prioritization of all assigned responsibilities


Required Skills for Success:


  • Undergraduate degree required, patient interaction and clinical trials experience are preferred (other education with clinical research experience will be considered)
  • 2-3 years of experience in working with clinical trials/research studies
  • Must be comfortable interacting directly with patients
  • Working knowledge of Microsoft Office software (Word and Excel) and Google Apps (Docs and Sheets) required
  • Tech savvy, willingness to learn and adapt to new technologies, and ability to proficiently use required technologies and applications: online software including for meetings, training, timesheets, project/task management, document management and CTMS
  • Excellent organizational, communication (oral and written), problem solving and interpersonal skills in dealing with co-workers, clinicians and study participants
  • Demonstrated ability to take initiative and work in a team environment as well as independently with minimal supervision in a fast-paced environment
  • Ability to be flexible, assist on multiple projects and successfully prioritize multiple responsibilities to meet deadlines
  • Work in a professional and ethical manner in accordance with internal policies and procedures, and GCP and ICH guidelines
  • Self-directed, proactive attitude, highly self-motivated and enthusiastic
  • Accountable with strong attention to detail and honest in the performance of all responsibilities
  • Willingness to further professional knowledge by reading journals/books, attending educational sessions, completing training programs as necessary
  • Own transportation and valid driver's license are beneficialas travel to other sites may be necessary


If you are selected for the next step in the interview process, you will be asked to submit a short one-way video application.

This advertiser has chosen not to accept applicants from your region.

Research Assistant or Research Associate

Vanier, Ontario Akausivik Inuit Family Health Team

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Job Description

Salary:

The Akausivik Inuit Family Health Team (AIFHT) is a not-for-profit health clinic dedicated to delivering culturally competent, high-quality care to the Inuit community. AIFHT works collaboratively with federal, provincial, and local health authorities to ensure we are responsive and rooted in a model of excellence in primary care.

AIFHT is currently looking for a Research Assistant/Associate to join our team in a one-year term position (with the potential for extension). The Research Assistant/Associate will support health research activities led by our organization. This includes gathering data, preparing, and distributing surveys, supporting stakeholder engagement, and assisting in other research-related tasks. This role will be based in a medical setting and will involve both administrative and field-based research responsibilities.

The position reports to the Executive Director and receives day-to-day guidance and support from the Research Project Manager.

KEY RESPONSIBILITIES:

  • Assist with the collection and management of research data.
  • Conduct interviews with survey or study participants.
  • Participate in consultations with stakeholders (including Inuit participants and organizations at local, regional, and national levels).
  • Prepare meeting materials, schedule sessions, and take meeting minutes as needed.
  • Maintain accurate and confidential records, including research and participant files.
  • Assist in drafting reports, summaries, and research documentation.
  • Support overall research team coordination and communication.
  • Perform other related duties as assigned.

QUALIFICATIONS & EXPERIENCE:

  • Post-secondary education in Health Research, Social Sciences, Office/Project Administration, or equivalent combination of training and experience.
  • 1 - 2 years of experience in research or administrative roles (related experience is considered an asset).
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office, internet-based research tools, and basic data management.
  • Knowledge of Inuit health-related challenges in a cultural context.
  • Highly organized and able to manage multiple tasks in a dynamic, client-facing environment.
  • Fluency in Inuktitut is a strong asset.

WORKING CONDITIONS:

  • May be required to work occasional evening or weekend shifts depending on project needs.
  • This is a full-time, term position with potential for renewal based on funding and performance.

APPLICATION DETAILS:

Preference in hiring will be given to qualified candidates with Inuit Ancestry as directly relevant to the skills and knowledge for this position. The successful candidate will be required to submit a Criminal Record Check, with Vulnerable Sector Screening.

Only those selected for an interview will be contacted. We thank all applicants for their interest.


This advertiser has chosen not to accept applicants from your region.

Research Assistant (x2) - New Position

Cutler, Ontario Maamwesying North Shore Community Health Services Inc

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Job Description

Salary: $54,628 - $9,694

Research Assistant (x2) New Position

Location: Maamwesying Head Office Serpent River First Nation OR Designated Satellite Office

Full-Time Contract (6 year funded research project)

Salary Range: 54,628 - 59,694

Application Deadline: Tuesday, August 5, 2025


Job Summary


We are welcoming applications for two Research Assistants to join our team. This is an excellent opportunity for an experienced research professional or early career researcher to join us in an essential role supporting the newly awarded New Frontiers in Research Fund (NFRF) Brain Health Assessment Research Project.


Dr. Jennifer Walker, Principal Investigator, is a member of Six Nations of the Grand River an an epidemiologist. She holds a Canada Research Chair in Indigenous Health Data and Aging, which supports an Indigenous community-engaged research program that focuses on dementia and aging. Dr. Jennifer Walker along side Edith Mercieca, Maamwesying Director of Home and Community Support Services and Co-Principal Investigator is leading this highly innovative community-based research project. This project focuses on developing and evaluating culturally appropriate approaches to memory and brain health screening in Indigenous communities.


The Research Assistant will play a vital role in supporting the implementation of the community-based research project activities including community engagement, data collection and analysis, and knowledge sharing with a focus on ensuring the work respects Indigenous ways of knowing and being. You will work closely with the Research Coordinator, Research Project Team members, Elders, Knowledge Keepers, academic partners, health professionals, and community members.


Key Functions

  • Oversee the collection, entry, verification, management, analysis, and reporting of data
  • Use statistical software to analyze data and interpret results
  • Design and maintain databases, data collection forms, error checking methods and related programs for efficient collection, analysis, and reporting
  • Modify and reconfigure databases to ensure the optimal storage of data and minimize data entry complexities
  • Troubleshoot moderately complex computer problems
  • Write data management and operations documentation for the project
  • Liaise between the project centre and remote project sites and personnel
  • Conduct structured project participant interviews
  • Ensure that the relevant research methodology is applied and all research material is handled in accordance with established protocols, policies, and procedures
  • Participate in the development of promotional strategies and related materials to encourage participation and support for research projects
  • Develop presentations and present information and training sessions to project personnel and project participants
  • Keep project participants informed of project progress through regular reports and newsletters
  • Gather and compile information and data required for the preparation of scientific papers, abstracts, and graphs
  • Conduct literature searches
  • Oversee the extraction and compilation of data required for reports and disseminate data to research groups and collaborating partners
  • Implement and maintain the research project budget. Create financial projections and make adjustments to the research project budget throughout the fiscal year
  • Exercise appropriate budget controls, monitor, and reconcile accounts
  • Write a variety of letters and memos
  • Participate in research project meetings and propose recommendations for procedure modifications and development in the areas of data management, quality control, and assurance
  • Write, update, and archive data management and quality assurance conventions
  • Respond to inquiries received from project personnel regarding relevant project issues and procedures

Qualifications

  • Bachelors degree in a relevant field
  • Minimum 2 years of experience in a research role
  • Experience working with Indigenous communities is an asset
  • Proficient in both quantitative and qualitative research methods
  • Skilled in statistical software and data analysis tools
  • Strong communication, organizational, and project management abilities

Additional Requirements

  • Willingness and able to travel to participating communities regularly
  • Office-based work with regular travel to First Nations communities
  • Comfort working in environments where sacred medicines may be used (e.g., sage, cedar, tobacco)

About Us


Maamwesying North Shore Community Health Services Inc. (MNCHS) provides wholistic, culturally grounded health services to the seven First Nations of the Mamaweswen North Shore Tribal Council. Our integrated approach includes primary care, traditional healing, mental health, home and community care, and health promotion.


Why Join Us?


You'll be part of a collaborative and culturally grounded home and community support services team committed to serving the seven First Nations of the Mamaweswen North Shore Tribal Council. This role offers the opportunity to contribute to meaningful, community-let research that supports Indigenous brain health and wellness. In addition to:

  • Paid Extended Health Benefits
  • HOOPP (Healthcare of Ontario Pension Plan)
  • Life-long learning is a priority, offering 10 Professional Development Days and 1200/Annual Budget
  • Technology Amenities provided (i.e., laptop, cell phone)
  • All travel expenses covered
  • High staff satisfaction rated work environment, priority on provider and client experience
  • Access to Cultural and Traditional teachings of the Ojibwe People
  • 3 weeks holiday for the 1st year
  • 15 days of Personal Leave

What to expect?


Given the traditional practices of Indigenous people, from time to time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage, or cedar may occur.


Accessibility accommodations will be available upon request. An offer of employment will be conditional upon an acceptable vulnerable sector police records check.


Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code Special Programs.


Qualified individuals are invited to submit a cover letter along with a current resume, certificates, diplomas, along with three current work-related references to the link in BambooHR. Please ensure that Research Coordinator appears in the subject line. Below is the link to apply directly to our organization.

Posting Deadline: Tuesday, August 5, 2025 at 4:00 p.m.


Thank you to all applicants, however only those selected for an interview will be contacted.

This advertiser has chosen not to accept applicants from your region.
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