23 Research Support jobs in Canada

Job Description

Job Description

JSI Telecom is looking for a full-time Data Collection Support specialist. A Data Collection Support specialist is responsible troubleshooting Tier 3 level Support Requests and testing patches in the data ingest space of our product suite.

You will be testing complex, cutting-edge software that uses a wide variety of technologies, which offers you the opportunity to develop your technical and testing skills on the job. You will collaborate with testers, developers, tech support, and managers to deliver time critical fixes to meet and exceed customer expectations. JSI is looking for enthusiastic individuals who actively seek opportunities to grow and develop.

Responsibilities
At JSI, your responsibilities may include:

• Testing the accuracy of ingest applications and the life cycle of the communication
• Generating sample test data
• Running various types of traffic for ingest
• Reviewing, troubleshooting, triaging and replying to SRs
• Configuring domains for testing
• Testing Hot Fixes
• Testing Emergency Patches
• Ensuring fixes are robust, do not introduce regressions, and meet compliance/security standards.
• Adhering to and enforcing processes to ensure quality and traceability of Hot Fixes and Emergency Patches
• Running automation and validating results
• Work with customer support teams to provide detailed technical explanations and solutions.
• Collaborating with QA
  • to plug holes in regression
  • to understand new and existing functionality
  • to provide feedback to Scrum teams

Traits
The ideal candidate:

• Ability to write and execute unit tests, integration tests, and regression tests to validate fixes.
• Familiarity with Jenkins, GitHub Actions, or other CI/CD pipelines to deploy hotfixes and updates efficiently.
• Familiar with telephony and IP protocols
• Working knowledge of Telephony and Lawful Intercept interfaces
• Ability to think critically, analyze issues systematically, and test effective solutions.
• Ability to work under pressure in a fast-paced, customer-driven environment.
• Willingness to engage directly with customers or support teams to provide timely resolutions.

Requirements

• Live in the Ottawa area and be available to work in office at least 2 days per week
• Strong verbal and written communication skills in English
• Eligible for top secret security clearance:
  • No criminal activity
  • No criminal record
  • Ten years of verifiable history
• University or College graduate or equivalent experience
• Experience in Software Quality Assurance or related field

How We Work

You will be expected to work in a remote/hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.

 About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation accessible formats and communication supports for the interview process upon request.

Description
The Lab Computing Analyst provides technical laboratory services, including multivendor instrument, information technology and validation/compliance services when applicable. The individual will provide the consulting skills required to analyze customer needs and gaps to propose solutions for the desired state. He or she will work with business users and managers of customers in conjunction with the internal support team.
Responsibilities:
Provide technical support of customer laboratory environments, typically for computers that are integrated with instrumentation
Manage lab computing aspects of installing new, retirement and relocation of equipment
Implement Windows based security
Ensure adherence to client's corporate policies through periodic reporting and compliance programs
Act as the technical support contact for field service engineers and external vendors
Provide technical subject matter expertise for new system validation and change management efforts
Document procedures, policies, troubleshooting and best practices
Create and maintain a physical inventory of lab equipment, PC's, software, and any other information pertinent to the environment if applicable
Perform system preventative maintenances based on client's schedule, if applicable
Additional Skills & Qualifications
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
Qualifications:
Bachelor of Science in computer science, life science or equivalent industry experience
3+ years of relevant technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems
Excellent customer service skills complemented by an ability to listen to and interpret client requests
Ability to troubleshoot complex instrument and technology issues
Strong oral and written communication skills
Ability to identify, track and complete tasks for multiple projects
Knowledge of laboratory safety practices as defined by the company and/or customer's site safety code
Experience with virtual machine support (preferred)
Experience with scientific instrumentation (preferred)
Pay and Benefits
The pay range for this position is $40.00 - $50.00/hr.
Workplace Type
This is a fully onsite position in Mississauga,ON.
À propos de TEKsystems et TEKsystems Global Services
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l'entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d'Allegis Group. Découvrez d'autres informations à TEKsystems.com.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Description

Job Description

Job Title : R&D Lab Support Co-op
Location : 31 Lakeshore Rd. E., Suite 302 Mississauga, Ontario, L5G 4V5
Job Type : Co-op/Internship
Duration : 4 months +
Department : Research & Development (R&D)
Start Date: ASAP

Company Information

JDRF Electromag Engineering Inc. is a research-intensive product development company located in Port Credit, Mississauga, Ontario. Our mission is to reduce global GHG emissions by creating affordable Smart Lighting for commercial buildings.

We have developed a breakthrough technology that will transform the commercial smart lighting industry and have a measurable impact on global GHG emissions.

As a member of our engineering team, you will join what we believe is the most exciting clean-tech story in Canada. You will be part of a close-knit and innovative group that works with cutting edge technology aimed at energy conservation including machine learning, edge-computing and data fusion, with focus on making this world a better place for future generations.

General Description

We are seeking a motivated and detail-oriented R&D Lab Support Co-op to join our dynamic R&D team. This role involves assisting with various lab tasks, including Hardware and Software testing, re-work, device programming, system level testing, site visits, and more. The ideal candidate will have a background in both software and hardware, with a preference for those seeking a degree in Electrical Engineering.

Key Responsibilities

 Testing and Analysis: Assist in the testing of new products and prototypes, conducting performance and reliability tests, and analyzing results.
Support device programming: Collaborate with the operation team to ensure products are updated to latest embedded firmware revision before shipping to customers, and continuously providing feedback and suggestions for improvement of the process.
b>Lab Maintenance: Maintain and organize lab equipment, ensuring all tools and materials are in good working condition.
b>Site Visits: Participate in site visits to gather data, install equipment, and provide on-site support as needed.
b>Documentation: Assist in the creation and maintenance of technical documentation, including test reports, user manuals, and design specifications.
b>Collaboration: Work closely with engineers and other team members to support various R&D projects and initiatives.

Qualifications
 

• Education: Currently pursuing or recently completed a degree in Engineering, preferably Electrical Engineering.
• Experience:
  • Experience in PCB design and re-work is preferred.
  • Experience with python scripting and execution.
  • Familiarity with testing procedures and Lab equipment.
• Skills:
  • Strong analytical and problem-solving skills.
  • Excellent attention to detail and organizational skills.
  • Effective communication and teamwork abilities.
  • Proficiency in relevant software tools and programming languages.
• Additional Requirements:
  • Ability to work independently and manage multiple tasks.
  • Willingness to travel for site visits as needed.
  • Enthusiasm for learning and contributing to innovative projects.

What We Offer
 

• Hands-on experience in a fast-paced R&D environment.
• Opportunity to work on innovative projects with a talented team.
• Mentorship and professional development opportunities.
• Compensation and potential for future career opportunities.

 

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Job Description

Job Description

Salary: $21 - $5 Hourly

Were looking for aConcept Lab Support Technician Co-op to join our Vancouver office. In this role, youll be responsible for project tasks in the Concept Lab such as preparing test samples, executing structural testing, filing project data, post-processing test results, and maintaining a clean and safe work environment. If youre drawn to innovative design, ambitious structures, and a workplace that values your well-being both inside and outside the office, we encourage you to apply!

At Fast + Epp, our core purpose is to advance structural design and propel architectural imagination. We strive to manifest this core purpose in the designs we produce, the community we have created, and the professional development opportunities we provide for our staff. Were looking for people who approach problems with a sense of curiosity and are not afraid to ask, is there a better way to do this? We want people who will bring diverse experiences and viewpoints to our team, those who love to collaborate with others and understand they have something to learn from everyone they meet. Were searching for individuals who are honest, reliable, and good listeners.

Primary Responsibilities:

• Correspond clearly and concisely with design team members and external parties as required.
• Monitor time allocated for design tasks and advise of status.
• Assist in the design, setup, calibration, and validation of test fixtures and experimental apparatus.
• Support instrumentation setup including strain gauges, load cells, and displacement sensors.
• Document observations, anomalies, and results during and after testing.
• Understand and follow test procedures from ASTM standards and bespoke test designs.
• Post-process test data and produce test reports for approval.
• Maintain laboratory equipment, coordinate calibration schedules, and report maintenance issues.
• Follow best practices and wear appropriate PPE (personal protective equipment) for each task.
• Contribute to continuous improvement initiatives in lab workflow, documentation, and testing efficiency.
• Support inventory tracking of materials, tools, and consumables required for lab operations.
• Adhere to confidentiality and data handling protocols when working with proprietary or sensitive information.
• Return all tools to the appropriate location and clear working areas at the end of each day.

How you fit into the team:

• You will report to the Concept Lab Manager.

What you bring to the table:

• Currently enrolled in a post-secondary program in Mechanical Engineering, Civil Engineering, Materials Engineering, or a related technical discipline;
  Completed at least two years of study in a relevant program.
• Must be eligible for co-op/internship placement through their academic institution.
  
• Prior lab or hands-on mechanical experience (academic, project-based, or work experience).
• Understanding of basic mechanical and structural principles, including stress, strain, and material behaviour.
• Eligibility to work in Canada and ability to travel to the lab location daily.
• Strong mechanical aptitude and comfort working with hand tools, power tools, and mechanical assemblies.
• Basic data analysis skills; ability to interpret graphs and understand measurement units (e.g., load, displacement, stress, strain).
• Experience with Excel and/or data acquisition software is an asset.
• Ability to read and understand technical drawings and test specifications.
• Excellent organizational skills and attention to detail.
• Strong communication skills, both verbal and written.
• Proactive problem-solving skills and willingness to ask questions.
• Ability to work independently as well as in a team environment.
• Commitment to safety practices and ability to follow lab protocols.
• Physical ability to lift moderate loads, stand for extended periods, and perform hands-on technical work.

Why work for Fast + Epp?

At Fast + Epp, we strive to be more than a stereotypical engineering company. We are also a collection of musicians, volunteers, amateur athletes, artists, parents and community members. We build our workplace culture through frequent socials and fun activities. Our workdays are flexible and fit with our lives outside of the office. As we continue to grow, we are committed to preserving our design studio atmosphere by encouraging our staff to be creative and forward thinking in all that they do.

• Work for an industry leader and contribute to exciting and challenging projects.
• Flexible working hours.
• Positive and collegial team and working atmosphere with fun social events!
• Transit subsidy.

Compensation: 21 - 25 Hourly

Job Description

Job Description

About Vitacore:

Vitacore Industries has always had protection of our healthcare workers and the planet in mind when innovating the best of technology to everything we do. Founded in 2020 at the start of the pandemic, Vitacore’s team of scientists, engineers, and business leaders set out on a mission to help frontline healthcare workers stay safe. Taking care of our beautiful planet, and the environmental impacts of everything we create is a guiding principle from inception to product launch. Vitacore has recently launched partnerships with several hospitals and businesses across Canada with its recycling program to reduce single-use plastic waste. As Vitacore rapidly expands into new product lines and markets, we are looking for talented individuals to join our team to help create a larger impact in healthcare, recycling and more.

About the Role:

The Research Assistant in Vitacore Industries Inc. has responsibilities majorly in the Research and Development (R&D) department and assists other departments such as Quality department on an as-needed basis.

Responsibilities include:

• Manages and replies to R&D project-related correspondence, such as regulatory bodies, external laboratories, etc.
• Collaborate with different teams to ensure alignment and timely completion of project deliverables.
• Participate in data collection and coordination of study activities and field testing.
• Quality inspection and testing of R&D prototypes and/or final products following internal protocols.
• Meets regularly with supervisor to discuss research assignments.
• Replenish inspection tools and/or materials as needed from equipment suppliers and vendors.
• Prepare study progress and internal test reports.
• Conduct literature reviews and regulatory research to identify medical device performance requirements for product development.
• Analyze research data, interpret results, and prepare presentations and meeting minutes.
• Support Quality department and participate and contribute to regulatory audits on a needed basis.

Skills and Qualifications:

• Science background or science-related experience is an asset.
• Experience in regulatory affairs is an asset.
• Highly organized and always punctual.
• Strong attention to detail.
• A level of education, training, and experience equivalent to Grade 12 plus graduation from a science or engineering program.
• Ability to work independently.
• Demonstrated ability to use word processing, spreadsheet, presentation software, and Microsoft Office Outlook calendar management at advanced levels.
• Demonstrated flexibility to meet and adapt to changes in organizational priorities.
• Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines, including demonstrated time management skills to assist others with meeting deadlines and objectives.
• Demonstrated ability to exhibit tact and discretion in preparing, disclosing, and handling information of a confidential and/or sensitive nature.

About Vitacore Industries:

Vitacore Industries Inc. manufactures personal protective equipment for Canadian frontline workers, available on demand. Our facility houses state-of-the-art equipment to produce millions of respirators every month. Vitacore is committed to serving Canadians. All of our current and future PPE is made using a Canadian supply chain and quality Canadian materials.Our main customers are in the Health Care Industry supporting our long-term growth and sustainability.