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Residential Support Representative 1-Bilingual (French/English)

Ontario / Remote Allegion

Posted 2 days ago

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Job Description

**Creating Peace of Mind by Pioneering Safety and Security**
_At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond._
_Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures._
This position will interact with external customers, via email and phone to provide superior level of customer service. This position will also work closely with various internal departments including sales, operations, marketing, IT and finance to deliver a positive customer experience while meeting our corporate goals.
**Essential Responsibilities**
+ Communicate directly with customers via phoneor emailtoidentifyand resolve a wide variety of issues and inquiriesregardingproduct availability,order fulfillment,change orders,programs,pricing,andpolicies.
+ Investigate,document,and administer product warranty programs including credits,replacementsand return material authorizations.
+ Enterandmodifycustomer ordersinthe business operating systeminan accurateandtimelymanner.
+ Adviseonbasic product applicationand functionality.
+ Work with internal departmentsforresolution ofcustomerissues.
+ Document customer interactions in CRMapplication.
+ Meet all service level agreementsin an effort toprovidea positivecustomer experience.
+ Adhere to all Allegion Canada Inc. policies and procedures including Health and Safety.
**Qualifications Required**
**Knowledge,** **Skills** **and Abilities**
+ Ability to communicate in a professional, positive, courteous manner with all levels of customersand employees.
+ Understand basic customer needs and expectations to providepromptandeffective resolutionsto requests.
+ Self-motivated withabilityto manage time and priorities to complete multiple tasks within a specifiedtimeframe.
+ Excellent written and verbal communications skillswith the ability to apply problem solving techniques.
+ Bilingual (French/English) isrequired.
+ Knowledge ofMicrosoft Office and manufacturing operatingsystem(AS400).
**E** **ducation**
+ Post-Secondary Education
**Experience**
+ Minimum2-3years related customer service/industry experience.
+ Call Center experience is preferred.
+ Manufacturing/distribution experience is an asset.
**Ce que vous ferez**
+ Communiquez directement avec les clients par téléphone et pare-mailpour identifier et résoudre une grande variété de problèmes et de demandes de renseignements concernant la disponibilité des produits, l'exécution des commandes, les problèmes après expédition, les programmes, les prix et les politiques.
+ Rechercher, documenter et administrer les programmes de garantie des produits, y compris les crédits, les remplacements et les autorisations de retour de matériel.
+ Modifiez, entrez et modifiez les commandes des clients dans le système d'exploitation de l'entreprise de manière précise et en temps opportun, selon les besoins.
+ Agir en tant que consultant pour conseiller l'application de base du produit.
+ Représenter l'organisation quotidiennement grâce au contact client et à l'établissement de relations.
+ Travailler avec les services internes pour permettre une gestion précise des comptes et la résolution des problèmes des clients.
+ Apportez toutes les modifications et mises à jour nécessaires dans les systèmes d'entreprise pour prendre en charge tous les processus de l'entreprise.
+ Respecter tous les accords de niveau de service tels qu'établis par la direction.
+ Respectez toutes les politiques et procédures d'Allegion Canada Inc., y compris la santé et la sécurité.

**Ce dont vous aurez besoin**
+ Capacitéde communiquer d'une manière professionnelle, positive, courtoiseavec lesclients, visiteurs, et les employés.
+ Comprendre les besoins et les attentes de base des clients pour fournir une résolution rapide et efficace des demandes.
+ Auto-motivé avec la capacité d'établir des priorités et de gérer efficacement le temps pour effectuer plusieurs tâches dans des délais spécifiés.
+ Excellentes compétences en communication écrite et verbale avec la capacité d'appliquer des techniques de résolution de problèmes.
+ Le bilinguisme (français/anglais) est obligatoire.
+ Connaissance pratique de Microsoft Office
+ Une connaissance pratique du système d'exploitation de fabrication (AS400) est préférable
+ Études postsecondaires
+ Minimum de 2 ans d'expérience liée au service à la clientèle et à l'industrie
**Allegion est un excellent endroit pour développer votre carrière si:**
+ Vous êtes à la recherche d'une opportunité enrichissante qui vous permet d'aider vraiment les autres. Avec des milliers d'employés et de clients à travers le monde, il y a beaucoup de place pour avoir un impact. Comme l'indiquent nos valeurs,« c'est votre affaire, courez avec elle ». ( Vous valorisez le bien-être personnel etl'équilibre parce quenous aussi!
+ Vous êtes à la recherche d'une entreprise qui investira dans votre développement professionnel. Au fur et à mesure que nous grandissons, nous voulons que vous grandissiez avec nous.
+ Vous voulez une culture qui favorise l'équilibre travail-vie personnelle. Nos employés bénéficient de congés généreux, car chez Allegion, nous reconnaissons que vous avez une vie bien remplie en dehors du travail!
**Ce que vous obtiendrez de nous** **:**
+ Un engagement envers la diversité, l'inclusion et l'appartenance : faire une différence et diriger avec un but
+ Environnement d'équipe hautement énergétique, influent et collaboratif
+ Des occasions de tirer parti de vos forces uniques grâce aux tests et au coachingcliftonstrengths.
+ Des plans de développement individuels personnalisés et des cartes de croissance pour vous aider à libérer votre plein potentiel et votre graphique de carrière avec Allegion.
+ Salaire de base concurrentiel
+ Modèle de travail flexible et hybride
+ Couverture d'assurance santé, dentaire et autre, vous aidant à « être en sécurité, être en bonne santé » ( Remboursement des frais de scolarité
+ Rabais pour les employés
+ Engagement communautaire et occasions de redonner afin que vous puissiez« servir les autres, pas vous-même » ( voulez en savoir plus sur nous? Suivez ce lien pour en savoir plus.
Postulez pour vous joindre à notre équipe dès aujourd'hui. Nous sommes impatients d'avoir de vos nouvelles!
**We Celebrate Who We Are!**
Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ( ) .
© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland
REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER
Allegion is an equal opportunity and affirmative action employer ( Policy
**We are Allegion.**
A team of experts.
United under a common desire;
Protect today innovate for tomorrow.
And never settle for the status quo.
We believe in anticipating opportunities
by sharpening our skills
and finding new answers
through collaboration.
We believe in a safer, more secure world.
We believe in providing peace of mind.
We believe in being true to ourselves and to those
who trust-in our protection.
We are many. We are one.
**We are Allegion.**
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Community Support Worker - Residential Care

L5R 0E3 Mississauga Placements24

Posted 2 days ago

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Job Description

full-time
About the Role Our client, a leading provider of community and social care services, is seeking a dedicated and compassionate Community Support Worker to join their team in Mississauga, Ontario . This pivotal role involves providing essential support to individuals with diverse needs, promoting independence, and enhancing their quality of life. The successful candidate will be instrumental in fostering a safe, nurturing, and inclusive environment where clients can thrive. We are looking for an individual with a strong commitment to person-centered care, excellent communication skills, and the ability to build positive relationships with clients, families, and other professionals. This is a fantastic opportunity to make a tangible difference in the lives of vulnerable individuals within the Mississauga community and contribute to a respected organization known for its high standards of care and professional development opportunities for its staff. Key Responsibilities
  • Provide direct support and assistance to clients in their daily living activities, including personal care, meal preparation, and medication reminders.
  • Develop and implement individualized care plans in collaboration with clients, families, and the care team.
  • Monitor clients' well-being, identify any changes in their condition, and report observations to the supervisor promptly.
  • Facilitate social and recreational activities to promote client engagement and community integration.
  • Maintain accurate and timely documentation of client progress, interventions, and incidents.
  • Offer emotional support and companionship to clients, fostering a trusting and respectful relationship.
  • Advocate for clients' needs and rights, ensuring they receive appropriate services and resources.
  • Collaborate effectively with other healthcare professionals and community agencies to ensure comprehensive care.
Requirements
  • Minimum of a college diploma or certificate in Social Services, Community and Social Services, Developmental Services Worker, or a related field.
  • Previous experience working in a community support or residential care setting is highly desirable.
  • Demonstrated understanding of ethical practices and confidentiality in client care.
  • Excellent interpersonal and active listening skills.
  • Ability to work independently and as part of a team.
  • Proficiency in English, with strong written and verbal communication abilities.
  • A valid driver's license and access to a reliable vehicle may be required for some roles.
  • Must be able to pass a criminal record check and vulnerable sector screening.
  • CPR and First Aid certification is an asset.
Benefits
  • Competitive salary commensurate with experience.
  • Comprehensive benefits package, including health, dental, and vision coverage.
  • Paid training and ongoing professional development opportunities.
  • Opportunities for career advancement within a growing organization.
  • Supportive and collaborative work environment.
  • Employee assistance program.
  • Contribution to a fulfilling career making a real impact in the Mississauga community.
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Client Care Representative - Personal Insurance Associate

Posted 2 days ago

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Job Description

Hi, we're HUB!
We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
**Are you a bright, outgoing, people-oriented** **person** **, who** **has an inner love for holiday parties? If** **so, this is the** **CAREER** **for you** **!**
As a **Personal Insurance Associate** , you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.
**A day in the life** **-**
+ Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
+ Follow-up regularly on sales leads and referral prospects
+ Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
+ Achieve sales and retention goals and targets
+ Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
**What you** **will** **bring** **to the team** **-**
+ Minimum 1-year Personal Insurance experience
+ Level 2 General Insurance License is an asset, but not required
+ Desire and proactive ability to deliver exceptional client service
+ Demonstrated ability to work in a high-volume, fast paced team environment
+ Keen eye for detail and high sense of urgency
+ Strong communication skills in both written and verbal
+ Demonstrated ability to drive sales initiatives
+ Industry designation would be consideredan asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
**Salary Expectations -**
The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.
**Why Join HUB?**
+ Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
+ We work hard and play hard! Get ready for our Staff Holiday Parties!
+ Paid day off for your birthday - we want to celebrate you!
+ Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
+ Room to grow within the organization
+ Lots of company perks, benefits, RRSP matching and great compensation
**Your future with HUB** **-**
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.    
What makes us different than all the rest?
**Our Vision:** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**Our Mission:** To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
**Our Core Values:**
- **Entrepreneurship:** We encourage innovation and educated risk-taking.
- **Integrity:** We do the right thing every time.
- **Teamwork:** We work together to maximize results.
- **Accountability:** We measure and take responsibility for outcomes.
- **Service:** We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way - Apply **TODAY** !
**The employment offer is contingent upon completion of a successful background check.**
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.
\#LI-POST
\#LI-onsite
Department Sales
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Is this job a match or a miss?
Apply Now

Client Care Representative - Personal Lines

Posted 2 days ago

Job Viewed

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Job Description

Hi, we're HUB!
We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
**Are you someone who thrives in a client-facing sales role and wants to help individuals find the right coverage for their personal insurance needs? If so, this is more than just a job - it's a career with unlimited potential.**
As a **Personal Insurance Advisor** , you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.
**A day in the life -**
+ Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
+ Follow-up regularly on sales leads and referral prospects
+ Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
+ Achieve sales and retention goals and targets
+ Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
**What you will bring to the team -**
+ Minimum 1-year Personal Insurance experience
+ Level 2 General Insurance License is an asset, but not required
+ Desire and proactive ability to deliver exceptional client service
+ Demonstrated ability to work in a high-volume, fast paced team environment
+ Keen eye for detail and high sense of urgency
+ Strong communication skills in both written and verbal
+ Demonstrated ability to drive sales initiatives
+ Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
**Salary Expectations -**
The expected salary range for this position is $45,000.00 to $50,000.00 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.
**Why Join HUB?**
+ Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
+ We work hard and play hard! Get ready for our Staff Holiday Parties!
+ Paid day off for your birthday - we want to celebrate you!
+ Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
+ Room to grow within the organization
+ Lots of company perks, benefits, RRSP matching and great compensation
**Your future with HUB -**
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.
What makes us different than all the rest?
**Our Vision:** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**Our Mission:** To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
**Our Core Values:**
- **Entrepreneurship:** We encourage innovation and educated risk-taking.
- **Integrity:** We do the right thing every time.
- **Teamwork:** We work together to maximize results.
- **Accountability:** We measure and take responsibility for outcomes.
- **Service:** We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way - Apply **TODAY** !
**The employment offer is contingent upon completion of a successful background check.**
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.
\#LI-POST
\#LI-onsite
Department Sales
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Is this job a match or a miss?
Apply Now

Client Care Representative - Personal Lines Renewals

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

Hi, we're HUB!
We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
**Are you a bright, outgoing, and people-oriented** **person** **, who** **is ready to make an impact? If** **so, this is** **the** **CAREER** **for you** **!**
As a **Personal Insurance Advisor** **for our Renewal Team** , you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.
**A day in the life** **-**
+ **Proactively engage with clients** prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.
+ **Build and nurture relationships** with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.
+ **Generate and** **identify** **cross-sell opportunities** by reviewing clients' portfolios and recommending additional products or services that add value and enhance coverage.
+ **Achieve retention goals and client satisfaction targets** through diligent follow-up and personalized attention to renewal details.
+ **Stay informed and knowledgeable** about Personal Lines products, ensuring the ability to provide expert advice and solutions.
+ **Enjoy flexibility** with a hybrid role that allows for a combination of in-branch and remote work
**What you** **will** **bring** **to the team** **-**
+ Minimum 1-year Personal Insurance experience
+ Level 2 General Insurance License is an asset, but not required
+ Desire and proactive ability to deliver exceptional client service
+ Demonstrated ability to work in a high-volume, fast paced team environment
+ Keen eye for detail and high sense of urgency
+ Strong communication skills in both written and verbal
+ Demonstrated ability to drive sales initiatives
+ Industry designation would be consideredan asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
**Salary Expectations -**
The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.
**Why Join HUB?**
+ Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
+ Paid day off for your birthday - we want to celebrate you!
+ Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
+ Room to grow within the organization
+ Lots of company perks, benefits, RRSP matching and great compensation
**Your future with HUB** **-**
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.    
What makes us different than all the rest?
**Our Vision:** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**Our Mission:** To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
**Our Core Values:**
- **Entrepreneurship:** We encourage innovation and educated risk-taking.
- **Integrity:** We do the right thing every time.
- **Teamwork:** We work together to maximize results.
- **Accountability:** We measure and take responsibility for outcomes.
- **Service:** We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way - Apply **TODAY** !
**The employment offer is contingent upon completion of a successful background check.**
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.
\#LI-POST
\#LI-onsite
Department Sales
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Is this job a match or a miss?
Apply Now

Residential Support Facilitator - Vulnerable Adults

V6B1A6 Vancouver Placements24

Posted 2 days ago

Job Viewed

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Job Description

full-time
About the Role Our client is seeking a dedicated and empathetic Residential Support Facilitator to provide essential care and assistance to vulnerable adults in a residential setting in Vancouver, British Columbia, CA . This role is paramount in ensuring the safety, well-being, and dignity of residents. The ideal candidate will possess strong interpersonal skills, patience, and a genuine desire to help individuals with diverse needs, including those with developmental disabilities, mental health challenges, or age-related concerns. You will work as part of a supportive team, contributing to a positive and secure living environment. This position offers the profound reward of directly impacting the quality of life for residents. Key Responsibilities
  • Provide direct personal care and support to residents according to their individual care plans.
  • Assist residents with daily living activities, including bathing, dressing, grooming, and mobility.
  • Monitor residents' health and well-being, reporting any changes or concerns to supervisors and healthcare professionals.
  • Administer medications as prescribed and accurately document all administrations.
  • Facilitate social and recreational activities to promote resident engagement and well-being.
  • Ensure the cleanliness, safety, and tidiness of residents' living spaces and common areas.
  • Maintain respectful and professional communication with residents, families, and the care team.
  • Document observations, interventions, and resident progress in accordance with facility policies.
  • Respond calmly and effectively to emergencies or challenging situations.
  • Uphold residents' rights and promote an environment of respect and dignity.
  • Support residents in participating in community outings and appointments.
  • Collaborate with other care providers to ensure holistic resident care.
Requirements
  • Previous experience in a healthcare, social care, or residential support role is highly desirable.
  • Understanding of the needs of vulnerable adults, including those with disabilities or mental health conditions.
  • Strong communication and interpersonal skills, with the ability to connect with individuals from diverse backgrounds.
  • Patience, empathy, and a compassionate approach to care.
  • Ability to follow care plans and medical instructions accurately.
  • Willingness to work flexible shifts, including evenings, weekends, and holidays.
  • Certification in First Aid/CPR is an asset.
  • Must be able to pass a criminal record check (Vulnerable Sector).
  • High school diploma or equivalent required; post-secondary education in a related field is an advantage.
  • Knowledge of relevant legislation and ethical considerations in caregiving.
  • Physical ability to perform required duties, including lifting and transferring residents.
Benefits
  • Annual salary of 46000 CAD .
  • Comprehensive health and dental benefits package.
  • Paid training and opportunities for professional development.
  • Supportive team environment and regular supervision.
  • Rewarding work making a direct impact on residents' lives in Vancouver, British Columbia, CA .
  • Generous paid time off.
  • Employee assistance program.
Is this job a match or a miss?
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Client Care Representative - Personal Insurance Trainee

Campbell River HUB International

Posted 2 days ago

Job Viewed

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Job Description

Hi, we're HUB!
We are a leading North American insurance brokerage that advises businesses and individuals on how to reach their goals. When you partner with us, you're at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy - so you're ready for tomorrow.
**The Opportunity!**
**No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days.**
As a **Personal Insurance Trainee** , you will help protect individuals most valuable assets. In this role, you will provide outstanding client service through your positive, friendly manner while educating clients in your excellent product knowledge in habitational, travel, and automobile insurance.
**A day in the life** **-**
+ Engage with clients to understand and advise on their insurance needs to help develop the best coverage needed in all things Personal Insurance (habitational, travel, automobile)
+ Follow-up regularly on sales leads and referral prospects
+ Process and conduct renewals and ensure policies are processed and issued accurately in a timely manner
+ Achieve sales and retention goals and targets
+ Maintaining a high level of knowledge in all our Personal Lines and Auto products through continuous education and learning opportunities
**What you** **will** **bring** **to the team** **-**
+ Level 1 or Level 2 General Insurance License is considered an asset, but not required
+ Desire and proactive ability to deliver exceptional client service
+ Demonstrated ability to work in a high-volume, fast paced team environment
+ Keen eye for detail and high sense of urgency
+ Strong communication skills in both written and verbal
+ Demonstrated ability to drive sales initiatives
+ Industry designation would be consideredan asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
**Salary Expectations -**
The expected salary range for this position is $45,000 to $55,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope, and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization.
**Why Join HUB?**
+ Do you enjoy making friends? We love making friends; join our team of amazing people who all get along and thrive together!
+ We work hard and play hard! Get ready for our Staff Holiday Parties!
+ Paid day off for your birthday - we want to celebrate you!
+ Paid half a day off for volunteering in your community - HUB is a company that gives back and is active in our communities
+ Room to grow within the organization
+ Lots of company perks, benefits, RRSP matching and great compensation
**Your future with HUB** **-**
Choose a career with HUB International and take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. By joining HUB you will become part of a rapidly growing company that offers significant opportunity for advancement.
At HUB, we value education and continuous learning, and we will assist you along your career development path. We provide HUB Ready training for new employees, as well as financial support for licensing, industry designations, management & leadership development, and other related courses, designations or programs.    
What makes us different than all the rest?
**Our Vision:** To be everywhere risk exists - today and tomorrow. Helping protect what matters most.
**Our Mission:** To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.
**Our Core Values:**
- **Entrepreneurship:** We encourage innovation and educated risk-taking.
- **Integrity:** We do the right thing every time.
- **Teamwork:** We work together to maximize results.
- **Accountability:** We measure and take responsibility for outcomes.
- **Service:** We serve customers, communities and colleagues.
If you value what we value, and like the perks along the way - Apply **TODAY** !
**The employment offer is contingent upon completion of a successful background check.**
HUB is a company where your contributions will make a difference. We invite you to learn more about our team at . If you require any accommodations during the hiring process, please reach out to to request this. Only candidates selected for an interview will be contacted.
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Department Sales
Required Experience: Less than 1 year of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Personal Support Worker

Posted today

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Job Description

Permanent

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!



ABOUT THE ROLE


Join our team as a Personal Support Worker and make a meaningful difference in the lives of residents by providing compassionate, people-centered care. Working closely with Registered Nurses and Practical Nurses, you will support residents’ physical, emotional, social, cultural, and spiritual well-being every day. Be a vital part of our collaborative Interprofessional Team, contributing to personalized care plans that truly respect each resident’s unique needs and preferences all within a supportive long-term care environment.



HIRING DEADLINE:  July 28, 2026


Applications will continue to be accepted until the position is filled. However, consideration of submissions after the deadline will be at the organization's discretion. Applicants are encouraged to apply by the Hiring Deadline.



This job posting is for an existing vacancy currently available within our organization.



COMMITMENT TO DIVERSITY


At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.


By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.


St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.



WHAT YOU BRING


Education/Experience:



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    Valid Personal Support Worker certificate and registration or the ability to become registered with the Health and Supportive Care Providers Oversight Authority; OR demonstrated enrollment in a nursing program



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    Demonstrated experience and interest in working with senior populations, including providing end-of-life care



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    Previous experience in a long-term care home preferred





Skills/Abilities:



  • Excellent interpersonal and communication skills as well as critical thinking and problem-solving abilities relative to the situation and scope of practice

  • Demonstrated commitment to people-centered care

  • Demonstrated ability to use computer applications including Word, Windows, email, and electronic health records or documentation systems

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    Ability to meet the physical demands of the role



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    Excellent interpersonal and communication skills



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    Able to work both independently and collaboratively as part of a team



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    Demonstrated regular attendance at work





Assets:



  • Certification relevant to practice setting (i.e. Gerontology, Dementia, Palliative Care), including training in Gentle Persuasive Approaches (GPA) and U-First is an asset

  • Current Basic Life Support (BLS) is an asset

  • Demonstrated familiarity with the Long-Term Care Homes Act and Regulations is an asset



Conditions of Employment:



  • This position shall be conditional upon a satisfactory Police Vulnerable Sector Check (PVSC)  where indicated, to ensure the absence of relevant criminal convictions.



WHY JOIN ST. JOSEPH'S CARE GROUP


St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long-term care, and mental health and addiction services, SJCG is recognized for its commitment to high-quality compassionate, and people-centred care.


Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team:



  • Enjoy a Competitive, Forward-Thinking Compensation Package: We offer salaries and benefits that recognize your talent and dedication.

  • Secure Your Future: Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.

  • Make Your Move Easier: We provide relocation assistance to help you settle in (some conditions apply).

  • Thrive in a Supportive Team: Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.

  • Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.

  • Advance Your Skills: Access ongoing professional development, advanced education, and a tuition loan program.

  • Continuous Improvement: We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.

  • Prioritize Your Wellbeing: Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.

  • Shape the Future: Get involved in research and teaching initiatives that make a real difference.

  • Be Recognized and Rewarded: Benefit from employee recognition, discount, and referral programs.

  • Live Where Adventure Meets Opportunity: Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.



APPLICATION INFORMATION


All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.


Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.



This hiring process includes the use of AI-enabled systems for administrative and candidate management purposes.

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Personal Support Worker (PSW)- Casual

Keswick WEiNSPiRE

Posted 2 days ago

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Company:  Just Like Family Home Care  

Location:  Keswick, Ontario 



About Just Like Family Home Care  

Just Like Family Home Care is a Canadian-owned and operated home care agency with a mission to help individuals live safely and comfortably in their own homes. We specialize in non-medical, in-home support services including personal care, companionship, respite care, and household assistance. Serving families across Canada, including the Newmarket, Aurora, and Bradford region, we are committed to treating every client with the same compassion and respect we would offer our own loved ones. At Just Like Family, we don’t just provide care — we build meaningful relationships that make a real difference.  At Just Like Family, we believe that care should feel just like home—respectful, attentive, and delivered with heart. Our caregivers come from a variety of backgrounds, but all share the same mission: supporting our clients with dignity, reliability, and compassion.  





Job Summary:  



As a Personal Support Worker, you'll provide compassionate in-home support that helps seniors remain safe, comfortable, and independent in the place they call home. 



You'll work closely with clients, families, fellow caregivers, and our nursing team to provide thoughtful, relationship-focused care tailored to each client's goals, routines, and preferences. 



Home care gives you the opportunity to slow down, get to know the people you support, and become an important part of their lives and their care journey. 



Responsibilities 





  • Personal care and hygiene assistance 







  • Bathing, dressing, grooming, and toileting support 







  • Meal preparation and nutritional support 







  • Light housekeeping and laundry 







  • Mobility assistance and fall prevention 







  • Safety monitoring and wellness checks 







  • Medication reminders 







  • Dementia care and companionship 







  • Supporting emotional well-being and social engagement 







  • Observing and reporting changes in client condition 







  • Maintaining accurate electronic documentation 







  • Communicating observations and concerns with families and the care team 







  • Transportation to appointments and community activities, where applicable 





Qualifications 





  • Personal Support Worker Certificate from an accredited program* 







  • CPR and Standard First Aid certification* 







  • Experience supporting seniors in home care, retirement living, long-term care, or community settings preferred 







  • Experience supporting clients living with dementia is considered an asset 







  • Strong written and verbal English communication skills 







  • Strong interpersonal skills and a compassionate approach to care 







  • Comfortable working independently in clients' homes 







  • Comfortable using a smartphone for scheduling and documentation 







  • Valid Ontario driver's licence and reliable vehicle preferred 







  • Clear Vulnerable Sector Check* 







  • Legal eligibility to work in Canada* 





*Required 



Immunizations 





  • Negative two-step TB test 







  • Diphtheria & Tetanus 







  • Measles, Mumps & Rubella (MMR) 







  • Varicella (Chickenpox) / Zoster 







  • Hepatitis B 





How to Apply:  

If you're someone who genuinely cares and takes pride in supporting others, we would love to hear from you. Please send us your resume or a short message telling us about yourself.  



Join Just Like Family Home Care and help us bring heartfelt care to those who need it most—right here in Newmarket, Aurora, and Bradford.  

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Personal Support Worker (PSW) – Part-Time/Casual – Shelburne, ON

Shelburne HealthOPM

Posted 2 days ago

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Personal Support Worker (PSW) – Agency Role (Part-Time/Casual)

Location: Shelburne, ON
Setting: Long-Term Care Home
Pay Rate: $21.00/hour

About HealthOPM

At HealthOPM, Our People Matter. We are a leading healthcare staffing agency dedicated to addressing workforce shortages across Ontario's healthcare sector. We partner with long-term care homes, retirement communities, hospitals, and community healthcare organizations to connect compassionate professionals with meaningful opportunities.

We are currently seeking Personal Support Workers (PSWs) for Part-Time and Casual positions in a Long-Term Care Home in Shelburne, Ontario .

Position Overview

If you are a compassionate and dedicated Personal Support Worker who is passionate about delivering exceptional resident care, we would love to hear from you. This role offers the opportunity to work in a supportive, resident-centred environment while making a meaningful difference in the lives of seniors.

What You'll Do
  • Provide compassionate personal care and assistance with activities of daily living (ADLs).
  • Support residents with mobility, hygiene, dressing, grooming, and feeding as required.
  • Observe, document, and promptly report changes in residents' physical or emotional condition to the nursing team.
  • Follow individualized care plans, facility policies, and established best practices.
  • Assist in promoting residents' physical, emotional, and social well-being.
  • Support meal service and encourage resident independence whenever possible.
  • Adhere to Infection Prevention and Control (IPAC) standards and workplace safety protocols.
  • Foster a respectful, collaborative, and positive team environment while maintaining resident dignity and privacy.
Qualifications
  • Personal Support Worker (PSW) Certificate from a recognized program.
  • Valid Vulnerable Sector Check (issued within the last six months).
  • Valid TB Test/Screening.
  • Current CPR/First Aid certification is considered an asset.
  • Experience working in Long-Term Care is an asset.
Knowledge, Skills & Abilities
  • Excellent interpersonal and communication skills.
  • Compassionate, patient, and resident-focused approach to care.
  • Ability to work independently as well as collaboratively within a multidisciplinary team.
  • Strong organizational and time-management skills.
  • Experience with dementia care, GPA (Gentle Persuasive Approaches), or NVCI is considered an asset.
  • Reliable, professional, and committed to providing high-quality care.
  • Bilingualism (English/French) is considered an asset.
Why Join HealthOPM?
  • Competitive pay of $21.00 per hour
  • Flexible Part-Time and Casual scheduling
  • Supportive agency team
  • Opportunity to gain valuable Long-Term Care experience
  • Work with respected healthcare organizations across Ontario

We thank all applicants for their interest. Only those selected for an interview will be contacted.

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