87 Resort Manager jobs in Canada

English

Work must be completed at the physical location. There is no option to work remotely.

Our client is seeking a Genreal Manager for their premier boutique resort property in Quebec.

The ideal candidate must be fully bilingual and have extensive operational experience, along with an entrepreneurial flair. This well-known resort, recognized for its exceptional hospitality and guest services, is located in Quebec.

The Resort Manager will oversee all aspects of the operation, ensuring that financial costs and goals are controlled and met while maintaining high service standards. A proven history of analyzing room and food and beverage costs, controlling expenses, and developing accurate forecasts and strategies to maximize profits is essential.

In this role, you will lead the development and implementation of innovative guest services and continuously seek creative ways to enhance service quality, increase revenues, and improve profitability. This position emphasizes operations with a strong focus on customer service, driving guest satisfaction to the highest levels, and providing a safe, clean, and progressive work environment for the team.

Key responsibilities include managing team performance, increasing sales and profitability, maintaining effective cost control, and focusing on talent development, training, and staff retention. The goal is to achieve the highest levels of customer satisfaction and employee engagement.

Candidates need to have at least five years of experience in a high-quality resort property that operates throughout all four seasons. A proven track record in developing and implementing sound budgets, managing cost controls, and achieving superior revenue is essential. This position requires close collaboration with the food and beverage management team to help them reach their operational goals.

An entrepreneurial mindset, the ability to thrive under pressure, and the capability to develop proactive, rational solutions are crucial. The individual must hold team members accountable, provide strong follow-up, and motivate at all levels.

Proficiency in social media and excellent written and verbal communication skills are also required. A university degree in Hotel or Restaurant Management is strongly preferred.

This position offers a total annual compensation package of approximately $185,000 for the right individual, along with a comprehensive benefits package.

This is an excellent career opportunity that offers significant growth potential and progressive development within a fantastic Canadian hotel organization. If you are seeking an outstanding resort lifestyle in Quebec, we encourage you to apply.

If you are fully bilingual and meet the above requirements, please send your current resume to:

Please note: This position is open to anyone legally eligible to work in Canada with current General Manager experience.

Kind regards,

Robin Sheardown

Executive Vice President

RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS

121 Richmond Street West, Suite 601

Toronto, Ontario, Canada, M5H 2K1

Tel: (1) , ext. 251

Email:

“The Most Trusted Name in the Hospitality Industry”

“For over 55 years, we have assisted the hospitality industry by matching our clients’ management talent requirements with applicants’ career aspirations.”

Our client is seeking a Genreal Manager for their premier boutique resort property in Quebec.

The ideal candidate must be fully bilingual and have extensive operational experience, along with an entrepreneurial flair. This well-known resort, recognized for its exceptional hospitality and guest services, is located in Quebec.

The Resort Manager will oversee all aspects of the operation, ensuring that financial costs and goals are controlled and met while maintaining high service standards. A proven history of analyzing room and food and beverage costs, controlling expenses, and developing accurate forecasts and strategies to maximize profits is essential.

In this role, you will lead the development and implementation of innovative guest services and continuously seek creative ways to enhance service quality, increase revenues, and improve profitability. This position emphasizes operations with a strong focus on customer service, driving guest satisfaction to the highest levels, and providing a safe, clean, and progressive work environment for the team.

Key responsibilities include managing team performance, increasing sales and profitability, maintaining effective cost control, and focusing on talent development, training, and staff retention. The goal is to achieve the highest levels of customer satisfaction and employee engagement.

Candidates need to have at least five years of experience in a high-quality resort property that operates throughout all four seasons. A proven track record in developing and implementing sound budgets, managing cost controls, and achieving superior revenue is essential. This position requires close collaboration with the food and beverage management team to help them reach their operational goals.

An entrepreneurial mindset, the ability to thrive under pressure, and the capability to develop proactive, rational solutions are crucial. The individual must hold team members accountable, provide strong follow-up, and motivate at all levels.

Proficiency in social media and excellent written and verbal communication skills are also required. A university degree in Hotel or Restaurant Management is strongly preferred.

This position offers a total annual compensation package of approximately $185,000 for the right individual, along with a comprehensive benefits package.

This is an excellent career opportunity that offers significant growth potential and progressive development within a fantastic Canadian hotel organization. If you are seeking an outstanding resort lifestyle in Quebec, we encourage you to apply.

If you are fully bilingual and meet the above requirements, please send your current resume to:

Please note: This position is open to anyone legally eligible to work in Canada with current General Manager experience.

Kind regards,

Robin Sheardown

Executive Vice President

RENARD INTERNATIONAL HOSPITALITY SEARCH CONSULTANTS

121 Richmond Street West, Suite 601

Toronto, Ontario, Canada, M5H 2K1

Tel: (1) , ext. 251

Email:

“The Most Trusted Name in the Hospitality Industry”

“For over 55 years, we have assisted the hospitality industry by matching our clients’ management talent requirements with applicants’ career aspirations.”

Job Description

Golf Operations Manager- 2026 Season Eagle Ranch Resort (Invermere, BC)

About Stone Creek Resorts Inc.

Stone Creek Resorts Inc. is a well-established Alberta-based company, renowned for delivering exceptional hospitality and luxury lifestyle experiences. The company operates two world-class golf resorts: Silvertip Resort in Canmore, Alberta, and Eagle Ranch Resort in Invermere, British Columbia. Guided by our core values-Caring, Safety, Integrity, Excellence, Team Spirit, and Financial Responsibility-we are dedicated to delivering exceptional guest experiences.

Located in the heart of Invermere, British Columbia, Eagle Ranch Resort is the region's premier luxury destination. Offering magnificent views of the Columbia River and the towering Purcell Mountains, Eagle Ranch is a world-class resort for guests seeking world-class golf, relaxation, and adventure. The resort's centrepiece is a championship par 72 golf course designed to challenge players of all skill levels.

We are currently seeking a passionate and driven Golf Operations Manager to lead all aspects of golf services at Eagle Ranch. This full-time, year-round position, reporting to the General Manager, requires a highly motivated individual with a deep knowledge of golf, strong leadership skills, and a commitment to delivering exceptional guest experiences. Must be available to work flexible hours, including evenings, weekends, and holidays, during the golf season.

Key Responsibilities

• Oversee the full scope of Golf Operations, including the Golf Shop, group planning, guest services, and daily course logistics.
• Maintain and elevate service standards to ensure an exceptional guest and employee experience.
• Manage the annual golf operations budget, including payroll, purchasing, and inventory controls.
• Review and refine operational policies and procedures, ensuring compliance with club standards and industry best practices.
• Monitor, analyze, and report on key metrics; such as rounds played, revenue, COGS, inventory, and labour to ensure financial targets are met.
• Lead retail operations: procurement, merchandising, and inventory for hard and soft goods in the Golf Shop.
• Coordinate uniform ordering and returns for all golf staff.
• Plan and execute corporate and member tournaments and special golf events.
• Recruit, train, schedule, and mentor Golf Operations staff with a strong focus on service and professionalism.
• Stay informed on industry trends through trade shows, vendor relationships, and PGA of Canada educational opportunities.
• Ensure all operations adhere to safety standards and regulatory requirements.

Qualifications

• Minimum 5 years of experience in a similar leadership role within the golf or hospitality industry.
• Active member in good standing with the PGA of Canada.
• Proficient with Microsoft Office Suite and POS systems (experience with Club Prophet or other golf POS systems is an asset).
• At least 3 years of experience managing a retail operation.
• Strong leadership, organizational, and interpersonal skills.
• Willing to relocate to Invermere, BC (or surrounding area)

What We Offer

• Work at one of Canada's top golf resort destinations in the spectacular Canadian Rockies.
• A supportive and professional team culture that prioritizes your success.
• Employee Perks: Discounted golf, staff meals, restaurant and Golf Shop discounts.
• Benefits Package: Health & wellness spending account, life insurance, and RRSP matching (up to 4%).
• A dynamic and diverse work environment with opportunities for personal and professional growth.
• Bonus structure based on performance and success metrics, including golf rounds, revenue growth and payroll management.
• Salary $70,000 - $85,000 per annum.

Join Our Team

Stone Creek Resorts Inc. is an equal opportunity employer that celebrates diversity. We welcome and encourage applications from individuals of all backgrounds, identities, and experiences. Ready to take your golf career to the next level? Apply today and bring your leadership to a course where excellence lives.

English

• or equivalent experience

Work must be completed at the physical location. There is no option to work remotely.

English

Work must be completed at the physical location. There is no option to work remotely.

Job Description

Exciting Opportunity: Join our Team at Tommy Gun's Calgary!

Tommy Gun’s is on the hunt for dynamic and enthusiastic individuals to fill the crucial role of a Guest Services Manager . We want YOU to be a part of our exciting journey! We are not just looking for employees; we are seeking passionate individuals who ensure every client has an exceptional Tommy Gun’s experience from the moment they step through our doors.

Position: Guest Services Manager

Work Term: Full-time

Location: Beacon Hill - Calgary

Wage: starting at $18 per hour, PLUS Manager's bonus.

Benefits

• Clean, safe, and positive work environment
• Immerse yourself in a fun, busy, and friendly atmosphere with a positive company culture
• Opportunities for growth and career advancement
• Enjoy a staff discount on our large product selection
• Be a part of an amazing clientele who appreciate the Tommy Gun's experience

Requirements to Thrive with Us:

• Exceptional Customer Service Skills - can you go above and beyond for every guest, every time
• Master excellent written and verbal communication skills—be the voice that answers emails and phone calls, manages service queues, and supports your team
• Thrive in a fast-paced environment, showcasing exceptional time-management and multitasking abilities
• Bring familiarity with visual merchandising and product inventory (an asset!)
• Bonus points for experience in a salon, barbershop, or spa
• Let your outgoing and fun personality shine through!

Who We Are:

At Tommy Gun’s we believe that there’s nothing greater than The Fresh Cut Feeling; running your hands across your face after having a hot towel shave or the smile you get when you know your Barber or Stylist has nailed your look.

Our commitment to an unparalleled Tommy Gun’s experience extends beyond our customers; we want YOU to love where you work. Because when our team is happy, everyone's happy.

Your journey to a fulfilling career with Tommy Gun’s begins here. Unleash your skills, embrace our culture, and let work be the place where you can truly be yourself.

Learn more about Tommy Gun's:

Locally Owned and Operated ~ Elevate Your Career with Tommy Gun’s. Apply Today!

Job Description

The successful candidate will play a highly visible and important role in ensuring the delivery of an exceptional guest experience. This position involves adeptly addressing and resolving guest issues while maintaining a proactive approach. Offering individualized attention, taking personal ownership, and fostering teamwork are key components in delivering outstanding guest service.

Responsibilities:

• Offer individualized focus, assume personal accountability, and collaborate effectively to deliver exceptional guest service.
• Attentively listen, identify solutions, and ensure resolution when addressing guest concerns.
• Handle incoming customer reservations and process them efficiently.
• Constantly assess and adapt current practices to perform a task better, faster, or more efficiently.
• Ensure precision, comprehensiveness, and adherence to the utmost quality standards in all tasks.
• All other duties as assigned.

Qualifications:

• Experience in delivering superior customer service and interaction, managing customer complaints and input with a professional and empathetic approach.
• A positive attitude and strong work ethic.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Our benefits to support your success:

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meal, room rates, and more!
• Educational “Scholarships” and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws and more!

About Canad Inns:

Canad Inns is Manitoba’s premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team.
Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who become part of our company.

We provide reasonable accommodations to qualified persons with disabilities following Canad Inns standards.

Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

Job Description

Does skiing, snowboarding, snowshoeing or fat biking sound interesting to you? You can do all this and more in your free time as a part of our Guest Services department. We are seeking to recruit a diverse team with varying time commitments. We can offer full-time or part-time shifts with seasonal or long-term employment and varied benefits. If this sounds like a great workplace, fill out an application today to work, live and play where you belong.

Compensation Information: $19.00 per hour

Physical Requirement: Light; work activities involve handling loads up to 10 kg; predominantly in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

This role is eligible for an incentive for successful applicants to receive $1 per hour worked based on completion of a full winter season contract. Conditions apply to this incentive and will be shared during the interview and onboarding.

Skills you bring with you:

• Proficient spoken English, with excellent verbal and written communication skills.
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
• A reliable and punctual team player.
• Highly developed guest relations skills with the ability to assess customer needs and confidently upsell products.
• Self-motivated, dependable, and organized, with the ability to work independently and responsibly.
• Organized and able to manage multiple tasks while meeting deadlines and working under pressure.
• Familiarity with the local resort and regional area, or a willingness to actively learn and share that knowledge.

Primary Responsibilities:

• Facilitate the daily operation of the Guest Services desks across the Resort, including the Call Centre, East Village Centre, and Ticket Windows.
• Act as the main point of contact for guests, providing accurate resort information and assisting with the sales of Alpine/Nordic lift tickets, season passes, and Nordic rentals.
• Perform basic maintenance and upkeep of Nordic rental equipment.
• Deliver exceptional customer service through all communication channels, consistently aiming to exceed expectations.
• Interact with guests in a professional, efficient, courteous, and friendly manner at all times.
• Accurately use the RTP POS system for sales transactions, securely manage cash, and balance/sales to system reports.
• Maintain a proactive and organized approach to daily tasks and guest interactions.
• Monitor the Guest Services Online Chatbot and assist guests directly when needed.
• Always follow company policies and procedures.
• Provide support to other areas within the Guest Services department when requested.
• Maintain cleanliness and organization of the Guest Services office and individual workstations.
• Perform additional duties when requested.

Why join us?

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for others to enjoy into the future.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.

Apply Now (copy & paste the link into a new browser): -1ba8-d5bc-0719-6f56497fe317/apply?source=3471007 -CS-58771