785 Restaurant Managers jobs in Canada
Hospitality Manager
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Job Description
Job Description
Salary:
Hospitality Manager
Position Information
Primary Location: On MV Isabelle X/ Saga-Company Vessels alongside Squamish, BC
Employee Status: Rotational
No. of Vacancy: 4
Company Operating Name: Bridgemans Crew Management Ltd.
Business Address: 2512 Yukon St, Vancouver, BC V5Y 0H2.
Terms of Employment: Rotational schedule for three years with the possibility of extension
Language of Work: English
Wages/ Salary: $CAD (Hourly) 32.97 to 70.67/-
Benefits Package offered: Vessel Protection and Indemnity Insurance
Contact Information:
The Company
Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) provides flexible, full-service vessels for industrial workforce accommodation, logistics and ferry service at any location throughout the world. BSG customizes services to the exact needs and locations of clients, ensuring that solutions meet precise specifications, including logistics, crew transfers, housekeeping, catering and the fulfillment of all HSE requirements.
Key Responsibilities
Reporting to the Hotel Director, responsibilities and essential job functions include, but are not limited to, the following:
- Manage and coordinate hospitality departments, including guest services, housekeeping, restaurants, and recreational areas.
- Ensure seamless and high-quality service delivery across all hospitality areas
- Supervise and train staff to maintain service standards and adhere to company policies
- Respond promptly to guest inquiries, concerns, and complaints with a focus on problem resolution and customer satisfaction.
- Collaborate with food & Beverage manager, executive chef, and other department heads to provide a unified and premium guest experience
- Monitor budgets, expenses, and inventory for hospitality operations
- Oversee compliance with safety, sanitation, and hygiene regulations, including maritime and international standards.
- Participate in emergency drills and ensure team readiness in accordance with ship protocols.
- Create schedules, assign tasks, and evaluate the performance of hospitality staff.
- Regularly report operational status and guest feedback to senior management.
Qualifications
- Bachelors degree in hospitality management, Tourism, Business Administration, or related field.
- Minimum of 5 years of experience in hospitality management, preferably on a cruise/ passenger ship or in a luxury hotel/resort setting.
- STCW Basic Safety Courses
- Seafarer's Medical Certificate
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Ability to work flexible hours, including nights, weekends, and holidays.
- In-depth knowledge of health and safety regulations and the ability to ensure compliance.
- Ability to work in a team-oriented environment
Working Conditions
- Constant standing and walking throughout shift
- Frequent lifting and carrying up to 50lbs
- Frequent kneeling, pushing, pulling and lifting
- Occasional ascending or descending ladders, stairs and ramps
At Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) we believe that each employee contributes directly to our growth and success. We are committed to workplace excellence, safe work environments and the communities where we work and live. Bridgemans Services Group LP (Bridgemans Crew Management Ltd.) hires on the basis of merit and is committed to Employment equity and development.
Hospitality Manager
Posted today
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Job Description
Job Description
The Hospitality Manager is responsible for the management and operations of all aspects and areas of the Food and Beverage service. The Hospitality Manager is also responsible for all aspects of planning, coordinating and execution of activities related to external event bookings including Weddings, Meetings, Conferences, Receptions and Holiday Parties.
Responsibilities:
Responsible for all functions and duties related to the management and operations of the facilities, food and beverage service.
Monitor Labour and Food costs, revenue goals and the expenses for the food and beverage department.
Direct and assist in the development and implementation of innovative promotional and sales initiatives.
Develop a Policies and Procedures manual for the food and beverage department.
Engage new external contacts to increase event bookings and revenue; provide prompt and detailed responses to all external inquiries.
Negotiate contracts and book events space, arrange food and beverage, and oversee set-up, to meet expectations of event organizer(S)
Create and maintain positive working relationships with all primary event contacts through the pre-planning stages leading up to a special event delivery.
Oversee the special event delivery, be visible and available to the onsite event contact along with facility staff for issues/adjustments that may arise.
Promptly seek feedback from primary event contact through follow-up and ensure accurate invoice details prior to final invoice preparation and delivery.
Monitor productivity and payroll on a daily basis to ensure budgets are followed at all times.
Provide leadership and support for all food and beverage staff.
Provide assistance and feeedback for all food and beverage menus.
Ensure ongoing measures are taken to deliver and maintain high levels of employee satisfaction.
Ensure compliance with provincial and territorial liquor legislation and regulations.
Responsible for interviewing, hiring, training and scheduling food and beverage staff.
Organize and maintain staff incentives.
Responsible for marketing and advertising (Social Media) projects pertaining to food and beverage
Responsible for opening and closing the clubhouse.
Responsible for handling cash and floats
Provides a professional image at all times through appearance and dress.
Food Service Manager
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Job Description
Job Description
Company Overview
At Poulet Rouge, we are a socially responsible company committed to sustainable business practices and the promotion of healthy, delicious food. We believe that happy people do better work, which translates into excellent service and satisfied customers.
Summary
We are seeking a Food Service Manager to join our dynamic team at Poulet Rouge. In this role, you will oversee daily operations in our food service environment, ensuring that our commitment to quality and customer satisfaction is upheld. Your leadership will play a vital role in creating a positive atmosphere for both staff and customers.
Responsibilities
- Manage daily operations of the food service department to ensure efficiency and quality.
- Lead and motivate team members to deliver exceptional service and maintain high standards.
- Oversee food handling procedures to ensure compliance with health and safety regulations.
- Develop menus that reflect our commitment to healthy eating while maximizing customer satisfaction.
- Train staff on best practices in food preparation, service, and customer interaction.
- Monitor inventory levels and manage ordering processes to minimize waste.
Requirements
- Proven experience in restaurant management or a similar role within the food industry.
- Strong leadership skills with the ability to inspire and manage a diverse team.
- Knowledge of food handling regulations and best practices is essential.
- Excellent communication skills for effective interaction with staff and customers.
- Experience with POS systems is preferred.
- Ability to work in a fast-paced environment while maintaining attention to detail.
If you are passionate about food service and want to make a difference in a fun and supportive environment, we invite you to apply today at Poulet Rouge!
Food Service Manager
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Job Description
Job Description
We are seeking a Food Service Manager to join our team! You will be responsible for providing customers with a memorable dining experience.
Responsibilities:
- Supervise and coordinate all culinary activities
- Oversee guest services and resolve issues
- Ensure a high quality of ingredients and food preparation
- Train and manage kitchen personnel
- Create and adjust staff schedules to meet restaurant needs
- Adhere to all safety and sanitation regulations
Qualifications:
- Previous experience in food service or other related fields
- Strong leadership qualities
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong attention to detail
Hospitality Territory Manager, Sales and Service
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Job Description
Join Ecolab’s sales team as a Hospitality Territory Service and Sales Manager covering Ottawa and the surrounding areas. Within our industry leading Institutional division, this outside sales offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will be assigned to an established territory of customers including restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments.
What’s in it For You:
Paid training program allowing you to learn from subject matter experts with proven success that includes job shadowing, online learning modules, structured field activities, and customized classroom style training
Following the completion of training, you will obtain the opportunity to grow your income as you drive sales in your market
Plan and manage your schedule in a flexible, independent work environment
Receive a non-decaled company vehicle for business use
Carve out a long-term career path in sales, corporate accounts, or leadership
What You Will Do:
Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use
Grow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency mechanical service on equipment and sales demonstrations
Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market
Learn customers’ warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
Flexibility to adjust your schedule and hours of work to meet the business needs of the customers
Position Details:
Cities included in this Route : Ottawa and the surrounding areas
Weekend Coverage for Emergencies : 1 in 10 weekends
Overnight trips per month : None
Compensation Package:
Base salary plus monthly incentives with a bonus potential
Fantastic company matched pension plan
Company car with coverage on gas, maintenance and insurance
Benefits with medical, dental, disability coverage from day 1
Cell phone
Full training program (class room and job shadowing)
Shares purchase plan
Education funding
Employee Assistant Program
Opportunity for growth and advancement
Minimum Qualifications:
High School diploma required. Post secondary education preferred.
1 plus year of outside sales experience
Willing to be on call during off hours and during weekend coverage
Must have a valid driver’s license and acceptable Motor Vehicle Record
Ability to travel to the US for training/meetings
No Immigration Sponsorship available
Physical Demands:
Lifting and carrying – up to 50 pounds, regularly
Manipulating heavy items, equipment and appliances – at least 50% of the time
Bending, stretching, twisting, climbing, working on ladder – at least 50% of the time
Preferred Qualifications:
Previous business to business commercial sales experience
Industry related experience in food service, laundry, housekeeping, hospitality and/or pool and spa
Mechanical problem solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)
Ecolab is dedicated to Employment Equity
About Ecolab Institutional:
Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Hospitality Territory Manager, Sales and Service
Posted today
Job Viewed
Job Description
Join Ecolab’s sales team as a Hospitality Territory Service and Sales Manager covering Ottawa and the surrounding areas. Within our industry leading Institutional division, this outside sales offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will be assigned to an established territory of customers including restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments.
What’s in it For You:
- Paid training program allowing you to learn from subject matter experts with proven success that includes job shadowing, online learning modules, structured field activities, and customized classroom style training
- Following the completion of training, you will obtain the opportunity to grow your income as you drive sales in your market
- Plan and manage your schedule in a flexible, independent work environment
- Receive a non-decaled company vehicle for business use
- Carve out a long-term career path in sales, corporate accounts, or leadership
What You Will Do:
- Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
- Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use
- Grow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency mechanical service on equipment and sales demonstrations
- Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market
- Learn customers’ warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
- Flexibility to adjust your schedule and hours of work to meet the business needs of the customers
Position Details:
Cities included in this Route : Ottawa and the surrounding areas
Weekend Coverage for Emergencies : 1 in 10 weekends
Overnight trips per month : None
Compensation Package:
- Base salary plus monthly incentives with a bonus potential
- Fantastic company matched pension plan
- Company car with coverage on gas, maintenance and insurance
- Benefits with medical, dental, disability coverage from day 1
- Cell phone
- Full training program (class room and job shadowing)
- Shares purchase plan
- Education funding
- Employee Assistant Program
- Opportunity for growth and advancement
Minimum Qualifications:
- High School diploma required. Post secondary education preferred.
- 1 plus year of outside sales experience
- Willing to be on call during off hours and during weekend coverage
- Must have a valid driver’s license and acceptable Motor Vehicle Record
- Ability to travel to the US for training/meetings
- No Immigration Sponsorship available
Physical Demands:
- Lifting and carrying – up to 50 pounds, regularly
- Manipulating heavy items, equipment and appliances – at least 50% of the time
- Bending, stretching, twisting, climbing, working on ladder – at least 50% of the time
Preferred Qualifications:
- Previous business to business commercial sales experience
- Industry related experience in food service, laundry, housekeeping, hospitality and/or pool and spa
- Mechanical problem solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)
Ecolab is dedicated to Employment Equity
About Ecolab Institutional:
Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Hospitality Territory Manager, Sales and Service
Posted today
Job Viewed
Job Description
Join Ecolab’s sales team as a Hospitality Territory Sales and Service Manager covering Whistler, Pemberton and the surrounding areas. Within our industry leading Institutional division, this outside sales offers comprehensive chemical products and solutions to meet the needs of customers across the foodservice and hospitality industries. After completing an initial training program, you will be assigned to an established territory of customers including restaurants, hotels, schools, long-term care facilities, and more. You will serve as the face of Ecolab, providing recommendations on advanced cleaning and sanitation processes and programs that drive a positive guest experience and create cleaner, safer, and healthier environments.
What’s in it For You:
- Paid training program allowing you to learn from subject matter experts with proven success that includes job shadowing, online learning modules, structured field activities, and customized classroom style training
- Following the completion of training, you will obtain the opportunity to grow your income as you drive sales in your market
- Plan and manage your schedule in a flexible, independent work environment
- Receive a non-decaled company vehicle for business use
- Carve out a long-term career path in sales, corporate accounts, or leadership
What You Will Do:
- Apply your mechanical aptitude to install, repair and perform maintenance on ware washing, laundry and dispensing equipment and systems; leveraging this service to strengthen the customer relationship
- Ensuring that your customers’ facilities are fully operational and teams are properly trained by demonstrating safe equipment use
- Grow sales within an existing territory of food service and hospitality accounts by providing customers with training, regular and emergency mechanical service on equipment and sales demonstrations
- Cold-call and prospect to secure new accounts, as you build Ecolab’s brand in your market
- Learn customers’ warewashing systems and devise unique solutions as their expert on advanced cleaning and sanitation processes and programs
- Flexibility to adjust your schedule and hours of work to meet the business needs of the customers
Position Details:
Cities included in this Route : Whistler, Pemberton and the surrounding areas
Applicants must live: Squamish, Whistler, Pemberton or close surrounding areas
Weekend Coverage for Emergencies : Every 3 weekends
Overnight trips per month : None
Compensation Package:
- Base salary plus annual bonus
- Fantastic company matched pension plan
- Company car with coverage on gas, maintenance and insurance from day 1
- Benefits with medical, dental, disability coverage from day 1
- Cell phone
- Full training program (class room and job shadowing)
- Shares purchase plan
- Education funding
- Employee Assistant Program
- Opportunity for growth and advancement
Minimum Qualifications:
- High School diploma required. Post secondary education preferred.
- 1 plus year of outside sales experience
- Willing to be on call during off hours and during weekend coverage
- Must have a valid driver’s license and acceptable Motor Vehicle Record
- Ability to travel to the US for training/meetings
- No Immigration Sponsorship available
Physical Demands:
- Lifting and carrying – up to 50 pounds, regularly
- Manipulating heavy items, equipment and appliances – at least 50% of the time
- Bending, stretching, twisting, climbing, working on ladder – at least 50% of the time
Preferred Qualifications:
- Previous business to business commercial sales experience
- Industry related experience in food service, laundry, housekeeping, hospitality and/or pool and spa
- Mechanical problem solving experience (e.g. plumbing, electrical, HVAC and/or mechanical experience)
Ecolab is dedicated to Employment Equity
About Ecolab Institutional:
Discover how our partnership with customers helps serve 45 billion restaurant meals and clean more than one billion hotel rooms. From restaurants, hotels and long-term care facilities, to schools, commercial buildings and military facilities, Ecolab’s Institutional division provides a comprehensive program of customized cleaning and sanitizing solutions to help meet the specific needs of our customers. Join us and help the biggest and best brands ensure guest safety and satisfaction and protect their reputation.
Annual or Hourly Compensation Range:
Base salary range is $55,000 to $60,000. This position has base salary and is eligible for incentive compensation based on performance, per plan terms.Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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Restaurant Operations and Events Manager
Posted today
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Job Description
Salary: $70,000/year + Comission + Performance-Based (Quarterly) Bonus
***A minimum of 3 years of Manager experience in a fine dining restaurant is required to be considered.***
REPORTS TO: General Manager
Job Summary:
The Events and Operations Manager assists the General Manager and Assistant General Manager in the day-to-day operations of RCSH restaurant. This role is directly accountable for the supervision and management of front-of-house bar operations, hosts, and servers. The manager maintains the highest quality of beverage and service standards, cleanliness, sanitation, and safety. In the absence of the General Manager, the manager oversees and coordinates activities concerning all front-of-the-house operations. Success is real growth in sales, profit, and market share, and is the result of living The Sizzle for our employees and guests.
In this role, you will also assist with generating new and repeat banquet and catering sales, actively network and promote the brand within the community, and greet the hosts of private dining events, which are primarily held in the evenings and on weekends. The role involves supporting event coordination, driving customer satisfaction, and maintaining high operational standards.
Key Responsibilities:
Operational Support:
- Assist the General Manager in overseeing daily restaurant operations to ensure efficiency and high standards of service.
- Help implement and enforce company policies, procedures, and standards as directed by the General Manager.
- Supervise day-to-day operations to ensure all standards of RCSH quality and service are achieved during each shift.
- Provide ongoing coaching and appropriate progressive discipline to all Team Members, managing appropriate documentation and ensuring each Team Member has clarity around their current level of performance.
- Increase sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating, and service.
- Conduct first interviews and recommend hires to the General Manager and Chef.
- Provide orientation and training according to all RCSH training systems, standards, and manuals for new hires.
- Construct the weekly work schedule to meet the demands of the business.
- Supervise operations and Team Members to ensure that all cleaning, maintenance, housekeeping, and side work duties are accomplished in line with operations standards.
- Proactively communicate with the General Manager and other members of the management team to share and convey information regarding the restaurant.
- Maintain familiarity with all national, state, and local safety, health, and sanitation standards and ensure all Team Members are following guidelines appropriately.
- Maintain a strong presence on the restaurant floor, engaging with guests to ensure satisfaction.
- Address and resolve customer complaints and concerns in a professional manner.
- Implement strategies to improve guest experience and increase guest loyalty.
- Correctly perform all duties necessary to close the restaurant.
- Additional duties as assigned.
Event Coordination:
- Support the General Manager in planning, coordinating, and executing events within the restaurant, including private parties, corporate gatherings, and special promotions.
- Collaborate with clients to understand their event needs and ensure their expectations are met.
- Work closely with the kitchen and service staff to deliver seamless event experiences.
- Assist in managing event budgets, timelines, and logistics.
- Utilize the Tripleseat discussion templates and event contract to interact with Private Dining guests via phone and/or email to confirm event details and answer any questions.
- Follow up with guests post-event to ensure satisfaction.
- Communicate all event details to the local Restaurant Management, ensuring 100% clarity of details and expectations.
- Keep records of guest contact information, interactions, and transactions in the reservation system and Tripleseat.
- Generate reports within the event booking management software as requested.
- Assist in the coordination of private dining menu requests.
- Backup for Regional Sales Manager in restaurant location.
- Manage Private Dining events on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings.
- Work closely with the Regional Sales Manager to generate new business and maintain contact with present accounts.
- Assist the Regional Sales Manager with Private Dining events from organization to execution, including delegation of responsibilities to the Restaurant Team.
- Administrative duties assigned as needed.
- Additional duties as assigned.
Qualifications:
- Bachelors degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of 3-5 years of experience in restaurant management and event coordination.
- Proven ability to manage operations and lead a team effectively.
- Strong organizational, multitasking, and problem-solving skills.
- Excellent interpersonal and communication skills.
- Proficiency in restaurant management software and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Familiarity with event booking management software, particularly Tripleseat, is a plus.
Benefits:
- Competitive salary, commission, and performance-based bonuses.
- Health, dental, and vision insurance.
- RRSP with company match.
- Paid time off and holidays.
- Opportunities for professional development and career advancement.
- Employee discounts on dining and events.
Disclaimer: Background checks, including employment history and criminal record checks, are part of the recruitment process. By applying, you consent to these checks as required by applicable laws.
Associate Manager, Hospitality (Marketing)
Posted 11 days ago
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Marketing
**Pay Details:**
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
Key marketing consultant to the business on all aspects of hospitality, influencing the business strategy, as well as ensuring that the TD brand is protected and delivered in the customer experience.
**KEY ACCOUNTABILITIES**
+ Support development and implementation of a hospitality strategy that aligns with TD's brand and sponsorship objectives and drives measurable ROI.
+ Support the onboarding and ongoing management of a ticket management tool, including training, governance, and reporting.
+ Execute hospitality allocation models to ensure equitable, strategic distribution across business lines and regions.
+ Manage hospitality assets across sports, music, and cultural sponsorships, including suites, tickets, and VIP experiences.
+ Partner with business units to identify hospitality needs and opportunities, including client engagement, employee recognition, and community impact.
+ Follow governance frameworks and reporting mechanisms to track usage, impact, and compliance.
+ Collaborate with Legal, Compliance, and Risk teams to ensure hospitality practices meet regulatory standards.
+ Support planning and execution of marquee hospitality events and sponsorships, including executive hosting and OneTD activations.
**CUSTOMER**
+ Create hospitality strategies that meet business and marketing strategies and objectives
+ Gather, integrate and interpret existing views of the target audience, including demographic, attitudinal, and behavioral data to support hospitality strategy and decisions
+ Create or contribute to an inspiring creative brief for media and creative agencies
+ Lead/interface and contribute to cross-functional marketing teams to deliver on hospitality opportunities and client strategies
+ Develop hospitality strategies and plans; understand market and growth drivers, create a vision of market, channel, and segment potential, further our competitive advantage, and translate business strategies into marketing plans
+ Deliver and monitor results; ensure stated objectives are delivered on plan (monitor/ early indicators) and where required, take corrective actions to achieve targets
+ Analyze past results and make recommendations to maximize return on investment
+ Evaluate effectiveness of in market activity - Post Implementation Review (including recommendations)
+ Tell our Story - effectively communicate the results and sell the value of marketing
+ Navigate through roadblocks by engaging key stakeholders/sponsors
+ Lead multi-functional teams through the project
+ Track and manage budget against plan, meeting all financial reporting requirements
+ Focus and define the problem to solve, engage resources across functional boundaries to gather data and insight, draw insight from data, making correlations and connections to deliver meaning from disparate sources of data
+ Use data combined with judgement and intuition to make recommendations and drive action
+ Build innovative solutions; actively contribute to driving the spirit innovation among the team, bring external thinking/ideas to problems
**SHAREHOLDER**
+ Prioritize and manage own workload to meet service level requirements for service and productivity
+ Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)
+ Ensure respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities
+ Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
+ Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high-risk issues
+ Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience
+ Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices
+ Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exist
+ Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others
+ Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements
+ Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
+ Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
**EMPLOYEE / TEAM**
+ Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
+ Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
+ Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
+ Participate in personal performance management and development activities, including cross training within own team
+ Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
+ Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
+ Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
+ Contribute to a fair, positive and equitable environment that supports a diverse workforce
+ Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
**BREADTH & DEPTH**
+ Marketing advisor for a sub-set of a business, typically leading or contributing on projects of low to moderate scope and complexity
+ Expert level professional role requiring in-depth knowledge / expertise in own domain / field of specialty and working knowledge of broader related areas
+ Integrates the broader organizational context into advice and solutions within own area
+ Understands the industry, competition and the factors that differentiate the organization
+ Applies best practices to implement process, product or service improvements
+ Acts as a subject matter expert within their own area of specialty or a resource for others
+ Leads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs
+ Contributes to setting standards within area of expertise
+ Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders
+ Uses advanced methods to contribute to new solutions and recommend standards against which others will operate
+ Impacts a range of functional programs and operations across own and related teams
+ Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels
+ Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels
+ Works independently as the senior technical lead and guides others within area of expertise
+ Identifies and leads problem resolution for complex issues at all levels
+ Generally, reports to a Manager or above
**EXPERIENCE & EDUCATION**
+ Undergraduate degree or relevant professional certifications, designations, or equivalent required
+ 5+ years relevant experience
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.