1,430 Restaurant Operations jobs in Canada

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Work must be completed at the physical location. There is no option to work remotely.

Job Description

JOB DESCRIPTION

Be part of a mature, fun leadership team and excel your career with A&W!

A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!

The General Restaurant Manager duties include, but are not limited too:

• Managing the staff to help maintain and achieve restaurant targets and standards
• Coaching the staff to provide excellent customer service representative of the A&W brand
• Monitoring and controlling labor costs and food and waste costs
• Leading the staff to achieve service times and working as a part of the team
• Spending reasonable amount of time every shift on the floor supporting and working with employees
• Ensuring all food safety regulations are followed
• Hiring, retaining, and terminating employees
• Ordering and managing inventory
• Other duties which involve the day to day operation of a fast food restaurant

What we offer: Full benefits, a great bonus program, an opportunity to grow with the company, on-the-job training

• G2 license
• Access to a reliable vehicle
• Restaurant management experience - two years or more
• Food handling certificate
• Quick service restaurant experience preferred
• Ability to work in a fast-paced environment
• Great social skills and love for interacting with other people
• A leader and a team player
• Basic English language skills

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you!

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Job Description

A&W Restaurants in Kelowna, BC, is seeking a Restaurant General Manager to start immediately at our Orchard Park Mall location. 

Base Salary:  $46,500 annual. Total Compensation:  $59,675 annual

Benefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, Visioncare, Basic and Optional Life, AD&D, along with an optional Group RRSP, Disability Benefits and Bonus

The McMurray Group is a franchise company with A&W restaurants extending across Western Canada and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.

Hours per week: 40

Language : English

Education: Secondary School Certificate or equivalent

 Experience: 3 years of experience in food industry. Supervisory/Management exp. is an asset.

ROLE

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business. 

RESPONSIBILITIES

Operations

• Balance key goals – high quality, speed of service and cost control through effective management of the operating system.
• Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.
• Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.
• Schedules staff, including self, to operational positions and shift roles.
• Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.
• Working knowledge of climate goals, ensuring they are practiced daily.

    Human Resources

• Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).
• Trains, develops, confronts poor performance and terminates staff.
• Leads meetings.
• Ensures staff safety and a healthy, motivating work environment applying Daily Climate.
• Documents critical incidents and reports them to key individuals.
• Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.
• Has knowledge of HR policies and makes sure they are enforced.

    Financial

• Completes daily, weekly, and period accounting administration.
• Manages inventory control, ordering, cost control and weekly inventory counts.
• Applies cash and food cost management principles.
• Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

   Customers

• Ensures that cleanliness standards and safe food handling practices are met.
• Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.
• Responsible for all local store marketing.
• Manages accidents or complaints, implementing service recovery program.
• Ensures teams appearance is to standard.

QUALIFICATIONS

• Strong interpersonal skills and proven leadership with supervisory experience
• Expertise in all restaurant positions
• Knowledge of restaurant Operating Systems
• Complete knowledge of Operating Standards
• High interest in developing others
• Ability to do accounting and manage administrative aspects of the operation

PREFERED SKILLS

• Acceptable oral and written business communication skills
• Competency in Windows 11 and MS365 for Business
• Ability to give presentations
• Ability to build and maintain positive relationships with colleagues and suppliers

ADDITIONAL NOTES

Physical Demands

• Standing and walking for extended periods
• Some heavy lifting

Posted : August 29, 2024

How To Apply:

Please ensure that you provide a current and relevant resume, including pertinent work experience and references. If you are not currently authorized to work in Canada, we will not consider your application.

We strongly encourage candidates to apply through the available links for priority processing. Only if the link is not working, you may apply with your resume:

• By email: recruitment (at) mcmurraygroup.ca
• By mail: Recruitment - A&W McMurray Group, 2739 30th St., Vernon, BC, V1T 5C6
• Through our Career Page:

For further information regarding this posting or others, please visit our Career Page or call x322 during business hours (10am - 4pm Pacific Time).

If you are viewing this ad, the position has not been filled. Only qualified applicants will be contacted for assessments and interviews.

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Job Description

JOB DESCRIPTION

Be part of a mature, fun leadership team and excel your career with A&W!

A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!

The General Restaurant Manager duties include, but are not limited too:

• Managing the staff to help maintain and achieve restaurant targets and standards
• Coaching the staff to provide excellent customer service representative of the A&W brand
• Monitoring and controlling labor costs and food and waste costs
• Leading the staff to achieve service times and working as a part of the team
• Spending reasonable amount of time every shift on the floor supporting and working with employees
• Ensuring all food safety regulations are followed
• Hiring, retaining, and terminating employees
• Ordering and managing inventory
• Other duties which involve the day to day operation of a fast food restaurant

What we offer: Full benefits, a great bonus program, an opportunity to grow with the company, on-the-job training

• G2 license
• Access to a reliable vehicle
• Restaurant management experience - two years or more
• Food handling certificate
• Quick service restaurant experience preferred
• Ability to work in a fast-paced environment
• Great social skills and love for interacting with other people
• A leader and a team player
• Basic English language skills

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you!

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Job Description

Restaurant General Manager - Kingston

Are you a Restaurant General Manager with a flair for hospitality and a passion for creating unforgettable experiences? Our establishment is on the hunt for a seasoned pro who knows that great food is just the beginning! If you’re ready to grow your career in a place that values its leaders and serves up a side of fun with professionalism, we want you in Kingston. With over 200 unique in-house recipes, we’re all about crafting moments of joy while keeping things playful. So, if you’re an ambitious GM who can inspire both staff and guests alike, don’t just sit there—apply today!

Position: Restaurant General Manager

As the Restaurant General Manager, you'll drive the heartbeat of our operation, leading with vigor and acting as the face of our brand. Your strong leadership skills will foster a dynamic and friendly atmosphere, ensuring effective communication with the Management Team to meet the restaurant's needs proactively. You'll build lasting customer relationships while enhancing profitability through strategic community brand engagement.

Benefits:

• Industry-Leading Compensation 75K - 85K
• RRSP Match Program
• Robust Bonus Program 20K - 30K
• Comprehensive Medical Insurance Plans
• Generous Paid Vacation
• Promising Career Growth Opportunities

Qualifications:

• Open availability is essential for this role
• Demonstrated honesty and integrity, aiming for 100% customer satisfaction
• Charismatic, hospitable, and authentic presence
• Passion for mentoring and developing talent
• Over 3 years of high-volume restaurant management experience

Apply Now!

Seize this incredible opportunity to advance your career as a Restaurant General Manager in Kingston. Email your resume to and take the first step toward an exciting new chapter with us. Join a team where your ambitions and enthusiasm are celebrated every day!

Job Description

JOB DESCRIPTION

Be part of a mature, fun leadership team and excel your career with A&W!

A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!

The General Restaurant Manager duties include, but are not limited too:

• Managing the staff to help maintain and achieve restaurant targets and standards
• Coaching the staff to provide excellent customer service representative of the A&W brand
• Monitoring and controlling labor costs and food and waste costs
• Leading the staff to achieve service times and working as a part of the team
• Spending reasonable amount of time every shift on the floor supporting and working with employees
• Ensuring all food safety regulations are followed
• Hiring, retaining, and terminating employees
• Ordering and managing inventory
• Other duties which involve the day to day operation of a fast food restaurant

What we offer: Full benefits, a great bonus program, an opportunity to grow with the company, on-the-job training

• G2 license
• Access to a reliable vehicle
• Restaurant management experience - two years or more
• Food handling certificate
• Quick service restaurant experience preferred
• Ability to work in a fast-paced environment
• Great social skills and love for interacting with other people
• A leader and a team player
• Basic English language skills

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you!

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Job Description

Position: Restaurant General Manager
Location: Alberta, Canada

Overview

We are seeking a dynamic and innovative Restaurant General Manager to lead daily operations and deliver exceptional guest experiences. This role requires a strong leader with a passion for hospitality and mixology, capable of elevating bar programming and driving service excellence while ensuring financial performance.

• Lead, coach, and inspire a team of 45–60 colleagues to achieve high levels of guest satisfaction.
• Oversee daily restaurant operations, ensuring profitability by managing beverage costs, labor, reservations, turnaround times, and average checks.
• Collaborate with the team to develop and implement creative beverage programs aligned with current industry trends.
• Demonstrate strong product knowledge and curate innovative bar offerings to enhance guest experiences.
• Participate in financial forecasting, reporting, and analysis to support revenue goals.
• Conduct departmental meetings, foster open communication, and drive operational alignment.
• Ensure consistent presence on the floor to recognize and resolve service issues promptly.
• Analyze guest feedback and performance data to identify opportunities for improvement.
• Partner with cross-functional departments as needed to support operations and guest services.
• Uphold brand and service standards through operational decisions.
• Perform additional duties as assigned.

• Minimum 2 years of senior F&B management experience in a luxury, four- or five-star property.
• Strong knowledge of food, beverage, and mixology; certification in responsible alcohol service is preferred.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and familiarity with menu design software and social media platforms.
• Post-secondary degree in Hospitality or Food & Beverage Management is an asset.
• Demonstrated ability to design and implement innovative bar programs.
• Proven track record as an effective leader and collaborative team player.
• Strong financial and cost-control expertise.
• Flexible and adaptable, with the ability to work varied schedules and thrive under pressure.

• Subsidized staff accommodation (up to 3 months for full-time employees).
• Complimentary staff meal per shift, with additional meals available at a nominal cost.
• Relocation support is available to assist with the transition.
• Comprehensive benefits package (Medical, Dental, Vision, Mental Health, Orthodontics, Fertility Drugs, Gender Affirmation).
• Pension plan with employer matching (for permanent full-time employees).
• Global employee travel program with discounts on rooms, F&B, and partner properties worldwide.
• Exclusive colleague rates and dining discounts at select luxury resorts.
• Access to on-site resort facilities such as spa, fitness center, and golf courses.

Job Description

Salary: $70,000/year + Comission + Performance-Based (Quarterly) Bonus

***A minimum of 3 years of Manager experience in a fine dining restaurant is required to be considered.***

REPORTS TO: General Manager

Job Summary:

The Events and Operations Manager assists the General Manager and Assistant General Manager in the day-to-day operations of RCSH restaurant. This role is directly accountable for the supervision and management of front-of-house bar operations, hosts, and servers. The manager maintains the highest quality of beverage and service standards, cleanliness, sanitation, and safety. In the absence of the General Manager, the manager oversees and coordinates activities concerning all front-of-the-house operations. Success is real growth in sales, profit, and market share, and is the result of living The Sizzle for our employees and guests.

In this role, you will also assist with generating new and repeat banquet and catering sales, actively network and promote the brand within the community, and greet the hosts of private dining events, which are primarily held in the evenings and on weekends. The role involves supporting event coordination, driving customer satisfaction, and maintaining high operational standards.

Key Responsibilities:

Operational Support:

• Assist the General Manager in overseeing daily restaurant operations to ensure efficiency and high standards of service.
• Help implement and enforce company policies, procedures, and standards as directed by the General Manager.
• Supervise day-to-day operations to ensure all standards of RCSH quality and service are achieved during each shift.
• Provide ongoing coaching and appropriate progressive discipline to all Team Members, managing appropriate documentation and ensuring each Team Member has clarity around their current level of performance.
• Increase sales in the restaurant by providing the highest levels of uncompromising quality of food, beverage, reception, greeting, seating, and service.
• Conduct first interviews and recommend hires to the General Manager and Chef.
• Provide orientation and training according to all RCSH training systems, standards, and manuals for new hires.
• Construct the weekly work schedule to meet the demands of the business.
• Supervise operations and Team Members to ensure that all cleaning, maintenance, housekeeping, and side work duties are accomplished in line with operations standards.
• Proactively communicate with the General Manager and other members of the management team to share and convey information regarding the restaurant.
• Maintain familiarity with all national, state, and local safety, health, and sanitation standards and ensure all Team Members are following guidelines appropriately.
• Maintain a strong presence on the restaurant floor, engaging with guests to ensure satisfaction.
• Address and resolve customer complaints and concerns in a professional manner.
• Implement strategies to improve guest experience and increase guest loyalty.
• Correctly perform all duties necessary to close the restaurant.
• Additional duties as assigned.

Event Coordination:

• Support the General Manager in planning, coordinating, and executing events within the restaurant, including private parties, corporate gatherings, and special promotions.
• Collaborate with clients to understand their event needs and ensure their expectations are met.
• Work closely with the kitchen and service staff to deliver seamless event experiences.
• Assist in managing event budgets, timelines, and logistics.
• Utilize the Tripleseat discussion templates and event contract to interact with Private Dining guests via phone and/or email to confirm event details and answer any questions.
• Follow up with guests post-event to ensure satisfaction.
• Communicate all event details to the local Restaurant Management, ensuring 100% clarity of details and expectations.
• Keep records of guest contact information, interactions, and transactions in the reservation system and Tripleseat.
• Generate reports within the event booking management software as requested.
• Assist in the coordination of private dining menu requests.
• Backup for Regional Sales Manager in restaurant location.
• Manage Private Dining events on the books successfully and work pipeline of inquiries, prospects, tentative, and definite bookings.
• Work closely with the Regional Sales Manager to generate new business and maintain contact with present accounts.
• Assist the Regional Sales Manager with Private Dining events from organization to execution, including delegation of responsibilities to the Restaurant Team.
• Administrative duties assigned as needed.
• Additional duties as assigned.

Qualifications:

• Bachelors degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 3-5 years of experience in restaurant management and event coordination.
• Proven ability to manage operations and lead a team effectively.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent interpersonal and communication skills.
• Proficiency in restaurant management software and Microsoft Office Suite.
• Ability to work flexible hours, including evenings, weekends, and holidays as needed.
• Familiarity with event booking management software, particularly Tripleseat, is a plus.

Benefits:

• Competitive salary, commission, and performance-based bonuses.
• Health, dental, and vision insurance.
• RRSP with company match.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.
• Employee discounts on dining and events.

Disclaimer: Background checks, including employment history and criminal record checks, are part of the recruitment process. By applying, you consent to these checks as required by applicable laws.

Job Description

JOB DESCRIPTION

Be part of a mature, fun leadership team and excel your career with A&W!

A&W takes pride in offering our employees a working environment that is based on respect and listening. Everyone's efforts and results are recognized and celebrated. We are looking for a fun and experienced leader who loves A&W as much as they love leading a diverse team from their local community!

The Restaurant General Manager duties include, but are not limited too:

• Managing the operations of one location
• Managing the staff to help maintain and achieve restaurant targets and standards
• Coaching the staff to provide excellent customer service representative of the A&W brand
• Monitoring and controlling labor costs and food and waste costs
• Leading the staff to achieve service times and working as a part of the team
• Spending reasonable amount of time every shift on the floor supporting and working with employees
• Ensuring all food safety regulations are followed
• Hiring, retaining, and terminating employees
• Ordering and managing inventory
• Other duties which involve the day to day operation of a fast food restaurant

• Some restaurant management experience - two years or more
• Quick service restaurant experience preferred
• College or University Education preferred
• Food handling certificate
• Access to reliable transportation
• Ability to work in a fast-paced environment
• Great social skills and love for interacting with other people
• A leader and a team player
• Basic English language skills

Working with A&W is more than just sharing a love of great burgers. By joining our team you’ll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we’ve never been the kind of company to sit back and wait for change to happen. For us, it’s all about doing the right thing for our food, people, community and environment. We can’t wait to hear from you!

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.