59 Retail Consultant jobs in Canada

Job Description

Salary: 17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanent Part Time Retail Sales Consultants that are polite, well-spoken and out going to join our Hamilton team! Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of $17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Employee discounts offering substantial savings on a wide range of products, allowing you to enjoy our offerings at special rates and experience the products firsthand.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
  Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications:

• High school diploma or equivalent is preferable.
• Must be able to work Saturdays & Sundays and able to offer flexible Monday to Friday availability up to 8:30pm
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Salary: 17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 2 permanent Part Time Retail Sales Consultants that are polite, well-spoken and out going to join our Brampton - Melanie Dr team! Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of $17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Employee discounts offering substantial savings on a wide range of products, allowing you to enjoy our offerings at special rates and experience the products firsthand.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
  Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications:

• High school diploma or equivalent is preferable.
• Must be able to work Saturdays & Sundays and able to offer flexible Monday to Friday availability up to 8:30pm
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Salary: 17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanentPart Time Retail Sales Consultant that is polite, well-spoken and out going to join our North York team! Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of $17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Employee discounts offering substantial savings on a wide range of products, allowing you to enjoy our offerings at special rates and experience the products firsthand.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
  Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications:

• High school diploma or equivalent is preferable.
• Able to offer flexible availability, including the ability to work various hours. This includes being available for weekday shifts until 8:30pm and weekend shifts until 6:30pm. (Applicants should note that full-day availability every day is not required.)
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Salary: 17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanentPart Time Retail Sales Consultant that is polite, well-spoken and out going to join ourEdmonton Southteam! Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer:

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions; we offer a starting wage of $17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Employee discounts offering substantial savings on a wide range of products, allowing you to enjoy our offerings at special rates and experience the products firsthand.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are also closed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provide opportunities for professional growth and development within the organization.

Duties and Responsibilities:

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
  Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications:

• High school diploma or equivalent is preferable.
• Able to offer flexible availability, including the ability to work various hours. This includes being available for weekday shifts until 8:30pm and weekend shifts until 6:30pm.
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Salary: $17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanent Full Time Retail Sales Consultant to join our Waterloostore. Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of$17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Comprehensive Benefits: We offer fully paid benefits after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are alsoclosed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provideopportunities for professional growth and development within the organization.

Duties and Responsibilities

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
• Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications

• High school diploma or equivalent is preferable.
• Ability to work between 35-42 hours a week, including weekday shifts up to 8:30pm, and at least one weekend shift up to 6:30pm
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Salary: $17.60

Are you looking to join one ofCanada's Greatest Places to Workand be a part of making it even better?

Better Workdays Start Here is Mister Safety Shoes mission for both its customers and its team members. We are a proudly Canadian owned and operated company that specializes in safety footwear and clothing. Founded in 1972, we are continuously growing our presence across Canada through our retail store locations and shoemobiles. The values of caring, respect, and exceptional service start with our team. Its a philosophy we live throughout the company, making workdays better for each other and our customers.

What we are looking for:

Currently, we are hiring for 1 permanent Full Time Retail Sales Consultant to join our North Yorkstore. Our team members practice a consultative approach to our customer interactions. We will equip you with the knowledge to understand workplace safety requirements, so that you are able to provide solutions that best meet your customer's needs.

What we offer

As part of our team, you'll enjoy the following perks:

• Competitive Wage: We offer a competitive wage to ensure you are rewarded for your contributions, we offer a starting wage of$17.60/hour.
• Bonuses: Your productivity is crucial to our success, so we provide bonus opportunities tied to productivity, offering you the chance to earn more as you excel in your role.
• Comprehensive Benefits: We offer fully paid benefits after 90 days of employment with us, this includes access to Health Benefits and Employee Assistance Program.
• Work Life Balance: You can expect your schedule to be posted two weeks in advance to help you plan and enjoy your personal time. Did we mention that we are alsoclosed on all statutory holidays including Boxing Day!
• Internal Development Opportunities: We provideopportunities for professional growth and development within the organization.

Duties and Responsibilities

• Actively approach and engage customers on the sales floor, offering assistance and guidance as a subject matter expert.
• Achieve assigned sales targets by effectively following sales and service standards.
• Provide accurate and detailed information about products, features, and services.
• Process transactions accurately and efficiently using the POS system.
• Listen attentively to customer concerns and resolve issues or escalate them to the appropriate supervisor.
• Participate in the setup and maintenance of visually appealing product displays and store layouts.
• Assist with packing and unpacking of warehouse shipments, as well as timely dispatch of customer orders, ensuring accurate fulfillment and exceptional service.

Qualifications

• High school diploma or equivalent is preferable.
• Ability to work between 35-42 hours a week, including weekday shifts up to 8:30pm, and at least one weekend shift up to 6:30pm
• Ability to carry objects weighing up to 50 pounds with assistance.
• Capability to climb ladders safely to access elevated areas when required for job tasks.
• Flexibility to stand for extended periods, bend and move comfortably to perform job tasks.
• Strong interpersonal and communication skills to build rapport with diverse customers and team members.
• Strong attention to detail is essential to ensure accuracy in sales processing.
• Proficient computer skills to efficiently handle tasks and navigate digital tools such as computers, POS systems, and scanners.
• Experience in sales, retail, or customer service is an asset.

If you are a dedicated worker and have a people-first attitude, you will be truly valued, recognized, and rewarded.

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row. We are proud to be a 2024 Best Workplaces in Canada, a 2024 Best Workplaces in Retail & Hospitality and ranked #86 in Best Workplaces in Canada for companies with under 1000 people.

As part of our commitment to efficiency, fairness, and continuous improvement, we utilize AI tools during our selection and assessment process. These tools may assist with resume screening, skills assessments, and evaluating application responses. All AI-assisted evaluations are reviewed by our human hiring team to ensure a fair and thoughtful decision-making process.

We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

Job Description

Req Id: 424135 

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences. 

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play. 

Join us. You belong at Bell. 

Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more)

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Location: Canada : Alberta : Edmonton
Application Deadline: 06/15/2025

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, AB, Edmonton

Bell, one of Canada's Top 100 Employers.

Job Description

Description de l'entreprise

Talan est un groupe international de conseil et d’expertises technologiques qui accélère la transformation de ses clients par les leviers de l'innovation, la technologie et la data. Depuis plus de 20 ans, Talan conseille et accompagne les entreprises et les institutions publiques dans la mise en œuvre de leurs projets de transformation et d'innovation en France et à l'international.

Présent sur 5 continents dans 20 pays, le Groupe, certifié Great Place To Work, qui compte 7000 collaborateurs, ambitionne de réaliser un chiffre d'affaires d’un milliard d'euros fin 2025.

Doté d'un Centre de recherche et d'innovation, Talan met l'innovation au cœur de son développement et intervient dans les domaines des mutations technologiques telles que l'Intelligence Artificielle, la Data Intelligence, la Blockchain, pour servir la croissance des grands groupes et des ETI dans une démarche engagée et responsable.

En plaçant au cœur de sa stratégie « L’innovation Positive » le Groupe Talan est convaincu que c’est en étant au service de l’humain que la technologie démultiplie son potentiel pour la société.

Company Description 

Talan is an international consulting and technology expertise group that accelerates its clients' transformation through innovation, technology, and data. For over 20 years, Talan has been advising and supporting companies and public institutions in implementing their transformation and innovation projects in France and internationally. 

Present on 5 continents, in 20 countries, the Group, Great Place To Work certified, with 7,000 employees, aims to achieve a turnover of one-billion-euro by the end of 2025. 

With its research and innovation Centre, Talan puts innovation at the heart of its development and intervenes in the technological mutation sectors, such as Artificial Intelligence, Data Intelligence, Blockchains, to avail the growth of major groups and mid-cap companies through a committed and responsible approach. 

By placing "Positive Innovation" at the heart of its strategy, the Talan Group is convinced that it is by serving people that technology amplifies its potential for society.  

En tant que Consultant Sénior spécialisé en commerce sur Microsoft Dynamics 365 Finance & Operations (D365 F&O), vous accompagnez les clients du secteur du commerce de détail dans la mise en œuvre, l’optimisation et la transformation de leurs processus omnicanaux. Vous interviendrez sur des projets stratégiques liés à la gestion des points de vente (POS), du commerce électronique, des opérations de magasin, de la chaîne d’approvisionnement retail et de l’expérience client.

Responsabilités principales :

• Participer à l’analyse des besoins d’affaires des clients du secteur commerce (Retail) et concevoir des solutions fonctionnelles adaptées dans D365 F&O.
• Configurer et déployer les modules liés au retail : gestion des magasins, POS, produits, promotions, tarification, fidélisation, gestion des canaux (online/offline), etc.
• Travailler en étroite collaboration avec les équipes techniques, marketing, finance et logistique pour assurer une intégration fluide et cohérente.
• Encadrer les phases clés du projet : ateliers de cadrage, conception, configuration, tests, formation, déploiement et support post-lancement.
• Contribuer à l’optimisation de l’expérience client via les technologies D365 Commerce et Retail.
• Assurer le transfert de compétences aux utilisateurs et produire la documentation fonctionnelle nécessaire.
• Agir comme conseiller stratégique auprès des clients sur les tendances du commerce de détail et les innovations numériques.
• Accompagner les équipes internes et les clients dans une démarche d’amélioration continue et de gestion du changement.

Job Summary:

As a Senior Consultant specialized in Commerce and Retail on Microsoft Dynamics 365 Finance & Operations (D365 F&O), you will guide clients in the retail sector through the implementation, optimization, and digital transformation of their omnichannel operations. You will lead strategic projects involving point of sale (POS), e-commerce integration, store operations, retail supply chain, and customer experience.

Key Responsibilities:

• Analyze business needs in the retail industry and design tailored functional solutions in D365 F&O and/or D365 Commerce.
• Configure and deploy retail-related modules such as store management, POS, product catalogs, pricing, promotions, loyalty programs, and channel management (online/offline).
• Collaborate closely with cross-functional teams (technical, logistics, marketing, finance) to ensure smooth and consistent solution delivery.
• Lead all key project phases: requirements workshops, design, configuration, testing, training, go-live, and post-implementation support.
• Drive improvements in customer experience through D365 Commerce and Retail capabilities.
• Create and maintain detailed functional documentation and deliver end-user training.
• Act as a strategic advisor on retail trends and emerging technologies in the commerce space.
• Support internal teams and clients with change management and continuous improvement efforts.

#TalanAmericas

#LI-OH2

Profil recherché :

• Baccalauréat en administration, commerce, systèmes d’information ou domaine connexe.
• 10 ans d’expérience en implantation ERP/CRM ou solutions technologiques dans le domaine du commerce, avec une expertise sur D365 F&O (et/ou D365 Commerce / Retail).
• Bonne compréhension des enjeux du commerce omnicanal, des opérations en magasin, de la gestion des prix/promotions, et de la fidélisation client.
• Expérience sur des projets d’envergure avec intégration eCommerce et gestion des canaux.
• Capacité à comprendre les besoins métiers et à les traduire en solutions concrètes.
• Certification Microsoft Dynamics 365 Commerce (un atout majeur).
• Bilinguisme (français/anglais) requis selon la clientèle.

Required Qualifications:

• Bachelor's degree in Business, Commerce, Information Systems, or related field.
• 10 years of experience in ERP/CRM or technology implementation projects in the retail sector, with strong expertise in D365 F&O and/or D365 Commerce.
• Solid understanding of omnichannel retail operations, store management, pricing and promotions, and customer loyalty programs.
• Experience working on large-scale digital transformation or commerce platform integration projects.
• Strong ability to bridge business needs with technical solutions and drive innovation.
• Microsoft Dynamics 365 Commerce certification is a strong asset.
• Bilingual (French/English) often required depending on client location.

Quels sont les avantages de vous joindre à nous ? 

En plus de faire partie d'une équipe professionnelle et dynamique, vous aurez droit à nos différents éléments de compensation et autres avantages, mais surtout la chance de travailler avec une équipe formidable. 

Tout ce que vous méritez et plus encore: 

• Développement professionnel;  
• Partage des profits;  
• Régime d'assurances collectives dès le premier jour;  
• RPDB, Régime de participation différée aux bénéfices;  
• Travail flexible en mode hybride;  
• Allocation pour le transport en commun et le téléphone cellulaire;  
• Une généreuse participation de l'employeur à votre REER collectif.  

Vous désirez rejoindre notre équipe ? Soumettez votre candidature dès aujourd'hui ! 

Talan offre des salaires concurrentiels et des chances égales pour tous. Si vous êtes motivés à relever des défis stimulants et répondez aux exigences, faites-nous parvenir votre curriculum vitae dès maintenant ! 

Notez que nous ne communiquerons qu'avec les candidatures retenues pour une entrevue.  

Au sens de la présente offre d'emploi, le genre féminin et le genre masculin désignent indistinctement le personnel des deux sexes et n'établissent aucune distinction particulière basée sur le sexe. Talan souscrit au principe d'équité en matière d'emploi. 

Additional Information 

What about the advantages of joining us? 

Aside from joining a professional and dynamic team, you will be entitled to our compensation plan and various other benefits, such as the opportunity to be part of a talented team. 

All that you deserve and more: 

• Professional development  
• Profit sharing  
• Health & well-being insurance on your first day  
• RPDP, Deferred Profit-Sharing Regime  
• Flexible work in hybrid mode  
• Allowance for public transit and cell phone  
• Generous employer participation to your RRSP. 

If this opportunity speaks to you, apply today! 

Talan offers competitive salaries and equal opportunities for all. If you are motivated to take on stimulating challenges and meet the requirements, send us your resume now! 

Please note that we will only communicate with candidates selected for an interview. For the purposes of this job offer, the feminine and masculine genders designate indistinctly the staff of both sexes and do not establish any distinction based on sex. Talan is committed to employment equity. 

#talanamericas #talan

Celebrating 53 years of growth, Sym-Tech is a leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovation, creativity and results! We are passionate about delivering excellent client service, an outstanding Associate experience with opportunities to learn and grow professionally. Sym-Tech is growing quickly and that means endless ways to make a real difference! We are currently recruiting a Vice President, Customer Experience to join our headquarters located in Thornhill, ON.

A career with us offers:

• A fun, fast paced culture
• Opportunities to grow and develop your career
• On-going industry training programs and professional development opportunities
• A workplace that supports workplace diversity, equity and inclusion
• A strong promoter of women in the automotive industry
• The chance to work with some of the best in the business!

Position Summary:

The Vice President of Operations and Customer Experience is a key member of the leadership team, responsible for driving the strategic vision and ensuring seamless execution of operational excellence and customer experience.

Customer experience is central to revenue growth, retention, and brand differentiation, and this role ensures its seamless integration across all operational touchpoints.

This role oversees claims operations, dealer support, operations, and field support, ensuring seamless service delivery and a premium experience for both customer and dealer clients.

With a deep understanding of the automotive industry, the VP will lead cross-functional teams to drive performance, enhance customer/dealer loyalty, and support business growth. The ideal candidate is a strategic thinker with a hands-on approach, capable of balancing long-term vision with day-to-day execution.

Key Responsibilities:

• Define and lead the Customer Experience & Operations strategy, ensuring alignment with corporate goals and market expectations.
• Provide executive oversight and direction to Claims Operations, Dealer Support, Operations, and Field Support teams.
• Collaborate with senior leadership to identify and implement initiatives that enhance operational efficiency and customer experience.
• Oversee the performance of claims operations, ensuring compliance, efficiency, and a superior customer experience.
• Lead the development and execution of operational processes that support dealers and field operations, ensuring consistency and service excellence.
• Manage departmental budgets, leveraging data and insights to make informed, timely decisions that drive business impact.
• Develop and manage customer experience measurement tools (e.g., surveys, NPS) and translate insights into actionable improvements.
• Build and maintain strong relationships with dealer clients and field sales teams to identify opportunities for service enhancement and innovation.
• Champion a customer-first culture across all levels.
• Establish and monitor KPIs and dashboards to track operational and customer experience performance.
• Leverage data analytics to identify trends, root causes, and opportunities for continuous improvement.

Minimum Qualifications:

• Minimum 10 years of progressive leadership experience in the automotive industry, with a focus on customer experience, operations, warranty, or product support.
• Post-secondary degree in Business Administration or a related field; MBA is an asset.
• Demonstrated success in designing and delivering customer experience strategies that exceed expectations and differentiate the brand.
• Strong knowledge of customer service metrics, operational KPIs, and performance management tools.
• Proven ability to lead cross-functional teams in a fast-paced, customer-centric environment.
• Expertise in change management, with a track record of leading transformation initiatives.
• Excellent communication, presentation, and interpersonal skills.
• Bilingual (English and French) is considered a strong asset.
• Highly organized, analytical, and detail-oriented, with a “hands-on” leadership style.