1,155 Retail Management jobs in Canada

Job Description

Solution Consultant, Provider Management (Credentialing) | Sales | USA | Hybrid or Remote

RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

We’re searching for a U.S. based Solution Consultant, Provider Management (Credentialing) to join our Sales team. The Solution Consultant will partner closely with sales executives to drive the sales cycle forward, helping healthcare organizations understand how our Provider Management solution and service can be operationalized to elevate the quality and efficiency of their provider credentialing processes.

How You’ll Spend Your Time

• Partner with Relationship Executives to develop and progress pipeline opportunities and bring deals to close

• Deliver subject matter expertise during the sales cycle to align client needs with our provider management solution

• Prepare and guide product demonstrations in partnership with technical consultants to clearly communicate solution value

• Advise mid-sized hospitals and health systems on how to operationalize our software and services to meet their specific goals

• Collaborate with internal teams like Credentialing and Product to ensure tailored, scalable solutions are presented to clients

What Kind of Things We’re Most Interested in You Having

• 5+ years of sales experience, ideally in healthcare SaaS or provider services

• In-depth knowledge of U.S. healthcare administration, particularly medical staff offices or credentialing workflows

• Proven success in solution-based selling, especially involving both software and services

• Ability to travel up to 25% to meet with clients on site

• A knack for working collaboratively across departments while managing your own responsibilities independently

We are open to remote or hybrid candidates for this role. If you are located within a 1-hour drive of one of our offices (Chicago, IL; Carmel, IN; Toronto, ON; Charleston, SC; Lehi, UT), you would be considered a hybrid employee. We ask that our hybrid employees work in office approximately 50% of the month.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to

Job Description

Scope of the Position

The Retail Operations Manager provides operational leadership and stewardship to the Retail Division, which currently comprises Squamish Valley Gas Bar, North Vancouver Smoke Shop (at Mosquito Creek Marina), and North Vancouver Gas Bar. The position is responsible for the overall profitability and efficient operation of the retail division. Responsible for ensuring that all health and safety policies are being adhered to by Retail Division Team Members. The Retail Operations Manager ensures the Retail Division’s operation is aligned with Nch’ḵay̓ Strategic Plan .

A. Duties, Responsibilities, Authority, and Accountabilities

Financial Leadership

• Responsible for the overall financial health, profitability, and stability of the Retail Division,
• Ensure that the operations adhere to Nch’ḵaỷ financial policies, processes, procedures, and internal controls,
• Assist with the annual budget and forecasts and support the strategic plan development and implementation,
• Assist with Nch’ḵaỷ strategic plan development and implementation,
• Assist with the annual budget and forecasts,
• Align pricing strategies with Marketing, Brand and Finance teams,
• Support with the financial audit,
• Produce, analyze, and maintain accurate financial records and reports,
• Collaborate with the Finance department to develop, implement, and monitor financial internal control systems: proper authorization, separation of duties, independent review, and reconciliation.

Operational Leadership

• Responsible for the overall operation of the Retail Division, including planning, organizing, leading, and controlling.
• Ensure that the operational performance supports Nch’ḵay’s goals and objectives,
• Ensure that operational maintenance is planned, budgeted and performed,
• Stay abreast of competitor prices and promotions, community buying habits, and customer trends.
• Supervise and collaborate with Team Leaders and Store Managers to provide excellent customer service,
• Collaborate with the Senior Leadership Team and the Finance Department to design and oversee an internal control system, including inventory,
• Ensure retail stores are well-maintained, look professional, nice, and clean.
• Ensure all regulatory requirements are met for retail operations,
• Ensure superior customer service is maintained and deal with difficult customers when Team Members require assistance,
• Provide the necessary tools and equipment to their team and make requests as needed.
• Develop and collaborate in the creation of manuals, handbooks, reference material and documents.

People Leadership

• Direct and coach the Retail Operations Managers and front-line Team members to ensure plans and tasks are carried out effectively and efficiently,
• Ensures that Team Members are being developed and trained as required,
• Resolve Team Member issues and involves the HR team,
• Responsible for managing and prioritizing Team Members’ workflow,
• Leads and motivates the team to successfully completion of all assigned projects and tasks,
• Facilitates Team Members’ participation in goal setting and planning process,
• Initiate and participate in team-building activities,
• Supports the implementation of HR-related policies, processes, programs, and initiatives,
• Handles all Team Members’ issues with honesty, fairness, and equity,
• Follow Nch’ḵaỷ Employee Handbook when managing Team Members and consult with HR as required.

Environment, Health, and Safety Leadership

• Ensure that the operations are performed in a safe manner by following the Nch’ḵaỷ EHS Management system,
• Understanding, implementing, and enforcing applicable WorkSafeBC Acts and Regulations, Safe Work Procedures, Safe Work Practices, and Safety Rules,
• Ensure that Team Members are equipped with the information, knowledge, training, and supervision to work safely.
• Follow Nch’ḵaỷ EHS Management System and consult with the EHS Manager as required.

B. Other

• Perform other duties as required.
• Adheres to and promotes Nch’ḵaỷ’s six Guiding Principles (Leadership, Trust, Respect, Wisdom, Competence, and Passion).

C. Reporting Responsibilities and Authorities from the Supervisor

• Reports to Director, Mergers & Acquisitions
• Direct Reports:

1. Squamish Valley Gas Bar Manager,
2. North Vancouver Retail Team Lead,
3. Retail Accounting Officer.

D. Knowledge, Skills, and Experience

Knowledge

• Bachelor’s degree in business administration or a related field,
• Budgets, forecasts, cost control, financial statements, and accounting principles,
• Knowledge of regulatory requirements related to general retail operations,
• Knowledge of inventory management, cash handling procedures, and compliance with regulatory requirements.
• Retail Management or Merchandising Certification is an asset.

Skills

• Exceptional leadership and management skills,
• Ability to identify and resolve operational issues, make informed decisions, and implement solutions in a timely manner,
• Strong finance and business acumen,
• Good organizational and time-management skills,
• Strong team player with solid communication skills,
• High levels of integrity and ability to handle confidential information,
• Ability to set and manage priorities to meet deadlines,
• Ability to work independently within established guidelines and procedures and as a member of a team,
• Willingness to be flexible and adaptable to changing priorities,
• Strong multi-tasking and organization skills,
• Ability to set and manage priorities to meet deadlines,
• Strong people skills and the ability to interact with colleagues and senior management to maintain quality,
• Proficient in MS Office software (Excel, Word and Outlook).

Experience

• Minimum 5 to 7 years of working experience in retail operations management, including inventory, staffing, cash management, sales, and customer service.
• Prefer experience in managing gas station fuel sales, pricing and convenience store merch.
• 3 to 5 years of working experience managing different retail locations or stores,
• Demonstrated experience in sales and customer service, and implementing
• Experience working with First Nations is an asset.

Special Requirements

• Sign Nch’ḵaỷ Confidentiality Agreement,
• Willing to work additional hours as required.

Working Conditions

• Office work (prolonged sitting, lifting).
• Exposure to the elements.
• Require the use of appropriate gloves, hearing protection, safety shoes, a hard hat and/or other

Expected Salary Range

$80,000 to $90,000 / Yearly

Our typical hiring range will be +/- 5% of the midpoint shown above.
Factors influencing this decision include qualifications and market conditions for the role.

ABOUT NCH’ḴAY̓

Nch’ḵay̓ Development Corporation (Nch’ḵay̓) was established in 2018 as the economic development arm of the Squamish Nation –—Sḵwx̱wú7mesh Úxwumixw—to allow for the separation of business and politics. Nch’ḵay̓’s mandate is to develop, manage, and own the active businesses of the Nation, and our mission is to pursue successful business opportunities that contribute to the long-term wealth and prosperity of the Sḵwx̱wú7mesh Úxwumixw and Stélmexw (People). 

What we offer

Our workplace is committed to the highest levels of safety and inclusivity. You will be working with a supportive and passionate team, and have opportunities for continuous learning, development, and growth within your job and career. In alignment with our values, we offer our Team Members generous benefits to help them achieve their goals, including

• Opportunities for career growth and development,
• Friendly, supportive, and dynamic work environment,
• Flexible hybrid work schedule,
• Extended dental and health care benefits,
• Employee and Family Assistance Program,
• Pension Plan and Supplementary Savings Plan,
• Life Insurance,
• Paid leave (sick leave, vacation, seven Squamish Family Days)
• 14 statutory holidays.

Job Description

WHO We ARE: We are Beyond Wireless, an independently owned, authorized Rogers and Fido Dealer and communications solutions provider. With a dynamic business division and 56 retail locations, we are continuously looking for more opportunities to expand. While we are incredibly passionate about making more possible through connectivity, we are obsessed with supporting growth, development and greatness through people and partnership. Our team is collaborative, nimble, and eager to identify and embrace opportunities: driving growth, development, and success.

WHAT We NEED: We are currently seeking a Retail Operations Support Specialist to join our team.

The Retail Operations Support Specialist is focused on providing administrative and operational support to our retail locations across Ontario and Eastern Canada. Based in our head office, the successful candidate will help ensure smooth day-to-day operations, efficient communication with stores, and effective coordination of processes and procedures

WHY You Want the ROLE - YOU GET TO:

· Provide administrative and operational support to 56 retail locations across Ontario and Eastern Canada.

· Basic troubleshooting of technical issues related to store hardware, software, and systems to minimize disruptions.

· Coordinate with vendors, service providers, and internal departments to resolve operational challenges.

· Assist store teams with hardware management, and logistical coordination.

· Support the implementation and monitoring of operational procedures to ensure compliance with company standards and regulatory requirements.

· Prepare and maintain accurate documentation, reports, and records to support decision-making and process improvement.

· Contribute to continuous improvement initiatives aimed at enhancing retail operations and overall efficiency.

WHAT YOU Bring:

· Strong troubleshooting and basic technical problem-solving skills.

· Excellent organizational and time-management abilities.

· Proactive, detail-oriented, and resourceful with a focus on operational efficiency.

· Ability to work independently, manage multiple priorities, and adapt to a dynamic environment.

· Effective communication skills, both written and verbal.

· Prior experience in retail operations or technical support is a plus.

Benefits and Perks:

• A company that invests in you, both personally and professionally.

• Support anywhere, anytime. Easy access to your colleagues across Ontario and the East Coast.

• Paid vacation.

• Group Benefit Plan available, including medical, dental, prescription eye wear, and an Employee and Family Assistance Program.

Salary Range:

$55K-$75K based on experience and qualifications.

Work Environment:

1. This role is based out of our Beyond Wireless headquarters in Sudbury, ON, supporting retail locations across Ontario and Eastern Canada.

2. The candidate should be comfortable working independently with minimal supervision, utilizing remote communication tools.

Next Steps:

Interested candidates should highlight their troubleshooting, organizational, and problem-solving skills in their application. We look forward to integrating a dedicated professional into our operations support team at Beyond Wireless.

The search committee will begin consideration of candidates immediately and will continue until the position is filled. Thank you to all applicants. Only those selected to proceed will be contacted.

As part of our commitment to inclusivity, diversity, equality, and accessibility, our goal is a workforce that reflects the communities we serve. Beyond Wireless welcomes all qualified applicants to apply, including individuals with disabilities, those who identify as Black, Indigenous, persons of colour, and members of the 2SLGBTQIA+ community. Accommodations are available upon request for candidates taking part in the selection process.

Job Description