180 Sales Account Management jobs in Canada

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned.

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Job Description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

• Responsible for the supervision of the Customer Relations employees in a shift work environment.
• Ensures a strong presence on the gaming floor to deliver exceptional customer service.
• Ensures compliance with Alcohol and Gaming Commission of Ontario (AGCO) regulations and other applicable laws, policies and regulations.
• Responsible for fostering a safe and efficient work environment, while maintaining an open door policy.
• Accountable for staff, assisting with hiring, training, evaluations, recognition and development.
• Involved in planning and executing site promotions with the Customer Relations Manager and your strong organizational skills will allow for balancing multiple responsibilities in operational demands and employee engagement.
• Other duties as required.
• Lives the brand

This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.

Qualifications

EXPERIENCE, EDUCATION, AND CERTIFICATIONS

• A post-secondary diploma in Marketing or a Business related discipline
• A minimum of two (2) years of special events coordinator and/or public relations experience
• A minimum of one (1) year of supervisory experience in the service industry
• Working knowledge of computer application packages, such as MS Office
• The ability to obtain registration as a Category 1 Gaming Assistant with the Alcohol and Gaming Commission of Ontario

SKILLS

• Strong leadership, organizational, interpersonal, analytical, verbal and written communication skills
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

PHYSICAL DEMANDS

• The working conditions are those typically found in an indoor, climate controlled office environment. Will be exposed to casino related factors including but not limited to excessive noise, large crowds and stress related to servicing guests in a high pressure and fast paced environment. Must be able to stand for an entire shift and be able to move throughout the Casino and/or Hotel areas.

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Job Description

Description

Primary owner of a group of customers driving best practices and innovation to create more value for the business. The goal is to increase customer satisfaction, retention and adoption of key product and service features within a particular market segment. 

• Proactively anticipate customer needs and identify any potential opportunities or issues, lost sales. Create recommendations and facilitate actions accordingly.
• Establish and deepen relationships with customers by understanding their business objectives and providing exemplary support. 
• Communicate frequently with customers on updates, information, concerns, and suggestions. 
• Identify potential upsell, new product, substitution, or replacement opportunities. slow moving products as well as obsolete/excess inventory in an effort to create a value strategy specific to the opportunity.
• Manage deliverables specific to meeting the team’s strategic objectives
• Communicate & coordinate with internal departments (Product Managers/Sales Team).
• Complete forms, applications and/or customer requests.
• Performs other related duties as required or assigned 

• Must be able to read, write and speak English, bilingual in French and English would be preferred
• Dependable; Displays Initiative, Self-Motivated
• Results & Goal Oriented
• Customer growth oriented
• Effective Communication skills – written & verbal, internal & external customers
• Strong Problem analysis and problem-solving skills, innovative
• Professional in all manners.
• High-level attention to detail, high level accuracy; reliable results
• High School diploma (required) 
• One to two years of relevant experience or training in customer service or office experience (required)

Job Description

Account Management/Sales Representative

Les Laboratoires Vaporus Inc. - Saint-Laurent, QC

Job Description

Les Laboratoires Vaporus Inc. is a vaping product manufacturer and distribution company looking for a dynamic, creative, motivated and goal-orientated person to help us with our sales initiatives.

Duties/Responsibilities:

• Cold calls/Prospects for new business development (B2B
• Autonomous Lead Generation
  
• Identify new sales opportunities by using up-selling and cross-selling techniques
• Manage and solve conflicts/concerns with clients
• Prepare, deliver, and follow up on proposals
• Entering orders
• Promote awareness of new products
• Meet and exceed sales goals
• Maintain sales database

Desired Skills & Experience:

• Excellent command of French and English, verbal and written
• Experience in a business-to-business sales position
  
• Driven and able to work autonomously
• Attentive to details, tight organizational and time management skills
• Confident and persuasive
• Proficient with MS Office
• Willing to travel

Perks and Benefits:

* 50 000 - 75 000$ + commission

* Free Parking

Job Type: Full-time

Required education:

• High school or equivalent

Job Description

Job Title:  Customer Service and Community Relations Coordinator

Location:  Titan Performance Training Centre – 1260 King Street, Smithers BC

Job Type:  Full-time or Part-time

About Us: 

Titan Performance is a dynamic company dedicated to providing world class coaching, programming, education, and mentorship to anyone looking to enhance their physical, mental, and overall health performance. Building relationships rooted in trust to help clients reach their goals is paramount and we aim to create an environment that helps clients feel safe, supported and in control of their health, fitness, and performance.

We're seeking someone outgoing, charismatic, and ambitious to grown and learn to join our team as our “Customer Service and Community Relations Coordinator” and help us deliver exceptional experiences for our customers and community.

Job Summary:

We're looking for a health and fitness dedicated, customer-focused, community-driven professional to lead our customer service and community relations efforts. As the Customer Service and Community Relations Coordinator, you'll be responsible for developing and implementing strategies to enhance customer satisfaction, build strong community relationships, run internal and external events, deliver media campaigns, and drive business growth.

Key Responsibilities:

Customer Service & Daily Operations

- Answering Phone and General email lines

- Manage payments, bookings, and new client onboarding

- Facility cleaning & organizing

- Managing bank deposits, business mail, and cleaning/maintenance supplies 

- Identify opportunities to execute customer service strategies to ensure exceptional customer experiences

- Collaborate with and support coaches to resolve customer challenges and improve overall customer satisfaction

Community Relations Coordinator:

- Foster strong relationships with customers, community partners, and stakeholders

- Develop and execute community outreach programs to promote our brand and build partnerships

- Represent Titan Performance at community events, meetings, and other external forums

- Collect and develop marketing and advertising media for social media, posters, and other advertising channels

Requirements:

- No customer service experience required, but will be considered regarding pay and job scope

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work collaboratively with internal teams and external stakeholders

- Experience with excel, word, adobe, google drive is valuable

- Holding a Canadian recognized training certification is a bonus and will open door to coaching opportunities and increased earning potential***

What We Offer:

- Competitive pay – $18 - $23/hr (Subject to experience and training needed)

- 20-40 hours/week - Full or Part time available depending on candidate(s)

- Opportunity to work with a dynamic and growing company with incredible professionals

- Collaborative and supportive team environment

- Professional development opportunities

- Unlimited gym use & class access (Available to spouse or common law)

- Community partner perks (Event passes, gift cards, discounted access)

How to Apply:

If you're passionate about fitness, health, delivering exceptional customer experiences, and building strong community relationships, we'd love to hear from you! Please submit your resume and cover letter to or online application portal.

Job Description

Role Title:

Remote Client Relations & Marketing Specialist
Location:
Remote – open to applicants based in the UK, USA, Canada, Australia, Ireland, Netherlands, Germany, or Sweden.
About the Role
We are seeking experienced professionals to take on a Remote Client Relations & Marketing Specialist role. You will engage with prospects, share structured presentations, and guide them through the onboarding journey while working within an established remote system.
This is a self-directed role designed for individuals who thrive in performance-based environments and who are motivated by both personal and professional growth.
Key Responsibilities
• Conduct professional interviews with qualified candidates.
• Deliver marketing presentations and share resources digitally.
• Nurture relationships with prospects and clients over time.
• Apply structured marketing and client engagement systems.
• Participate in regular professional mentorship and training.
Rewards & Growth
• Earnings aligned to performance and results.
• Flexible remote pathway with professional development focus.
• Access to mentorship and proven growth systems.
• Collaborative team environment with ongoing support.
Additional Information:
This is a self-employed / independent contractor role. You’ll be working with established systems and receive full training and mentorship. Please note this is not a salaried position, earnings are commission-based and linked to results.
Next Steps:
If you’re ready to explore a structured, flexible way of applying your professional skills, we’d love to hear from you.