1,372 Sales Managers jobs in Canada

Job Description

Job Description

Work from Anywhere – Build Your Career in Remote Sales!

Looking for a career where you can work from home, earn uncapped income, and make a real difference in people’s lives? We’re growing our remote sales team and searching for ambitious individuals ready to take charge of their future.

Why Join Us?

We specialize in helping families secure their financial future through personalized life insurance solutions. Our agents enjoy the freedom of fully remote work, supportive training, and a clear path to leadership. Success here isn’t about how long you’ve been with us—it’s about the results you create.

What You’ll Gain:

• Work Anywhere – 100% remote with a collaborative online team

• Professional Training – Step-by-step mentorship, no prior experience needed

• Unlimited Earning Potential – Commission-based income with bonuses & renewals

• Career Advancement – Promotions based on performance, not tenure

Your Role:

• Connect with clients by phone, video, and email

• Provide education on financial protection and insurance options

• Deliver exceptional service and build lasting client relationships

• Collaborate with your team to achieve sales goals

What We’re Looking For:

• Strong people skills and communication ability

• Self-driven, organized, and comfortable working independently

• Willingness to get licensed (we’ll walk you through the process)

• Sales or customer service background is a plus, but not required

• Must be authorized to work in Canada or the U.S.

If you’re coachable, motivated, and ready to build a rewarding career from home, we want to hear from you! Apply today and take the first step toward your future.

Company Description

AO | Globe Life is a division of Globe Life, one of the most trusted names in life insurance, serving working families for over 70 years. What sets AO apart is our entrepreneurial culture and mission-driven team environment.

We specialize in helping union members, credit unions, associations, and working-class families secure affordable, permanent life insurance and final expense protection — all delivered with integrity and care.

As the #1 provider of supplemental benefits to labor unions and associations across North America, AO has partnered with over 44,000 organizations, allowing us to serve a large, loyal member base — and most importantly, provide real impact when it matters most.

We’re also one of the fastest-growing agencies within Globe Life, known for:

A proven mentorship model

Remote flexibility with full support

Leads provided – no cold calling

A culture that values leadership, growth, and ownership

Whether you’re protecting families or building your own business, AO | Globe Life is where purpose and performance come together.

Company Description

AO | Globe Life is a division of Globe Life, one of the most trusted names in life insurance, serving working families for over 70 years. What sets AO apart is our entrepreneurial culture and mission-driven team environment.

We specialize in helping union members, credit unions, associations, and working-class families secure affordable, permanent life insurance and final expense protection — all delivered with integrity and care.

As the #1 provider of supplemental benefits to labor unions and associations across North America, AO has partnered with over 44,000 organizations, allowing us to serve a large, loyal member base — and most importantly, provide real impact when it matters most.

We’re also one of the fastest-growing agencies within Globe Life, known for:

A proven mentorship model

Remote flexibility with full support

Leads provided – no cold calling

A culture that values leadership, growth, and ownership

Whether you’re protecting families or building your own business, AO | Globe Life is where purpose and performance come together.

Job Description

Job Description

Work from Anywhere – Build Your Career in Remote Sales!

Looking for a career where you can work from home, earn uncapped income, and make a real difference in people’s lives? We’re growing our remote sales team and searching for ambitious individuals ready to take charge of their future.

Why Join Us?

We specialize in helping families secure their financial future through personalized life insurance solutions. Our agents enjoy the freedom of fully remote work, supportive training, and a clear path to leadership. Success here isn’t about how long you’ve been with us—it’s about the results you create.

What You’ll Gain:

• Work Anywhere – 100% remote with a collaborative online team

• Professional Training – Step-by-step mentorship, no prior experience needed

• Unlimited Earning Potential – Commission-based income with bonuses & renewals

• Career Advancement – Promotions based on performance, not tenure

Your Role:

• Connect with clients by phone, video, and email

• Provide education on financial protection and insurance options

• Deliver exceptional service and build lasting client relationships

• Collaborate with your team to achieve sales goals

What We’re Looking For:

• Strong people skills and communication ability

• Self-driven, organized, and comfortable working independently

• Willingness to get licensed (we’ll walk you through the process)

• Sales or customer service background is a plus, but not required

• Must be authorized to work in Canada or the U.S.

If you’re coachable, motivated, and ready to build a rewarding career from home, we want to hear from you! Apply today and take the first step toward your future.

Company Description

AO | Globe Life is a division of Globe Life, one of the most trusted names in life insurance, serving working families for over 70 years. What sets AO apart is our entrepreneurial culture and mission-driven team environment.

We specialize in helping union members, credit unions, associations, and working-class families secure affordable, permanent life insurance and final expense protection — all delivered with integrity and care.

As the #1 provider of supplemental benefits to labor unions and associations across North America, AO has partnered with over 44,000 organizations, allowing us to serve a large, loyal member base — and most importantly, provide real impact when it matters most.

We’re also one of the fastest-growing agencies within Globe Life, known for:

A proven mentorship model

Remote flexibility with full support

Leads provided – no cold calling

A culture that values leadership, growth, and ownership

Whether you’re protecting families or building your own business, AO | Globe Life is where purpose and performance come together.

Company Description

AO | Globe Life is a division of Globe Life, one of the most trusted names in life insurance, serving working families for over 70 years. What sets AO apart is our entrepreneurial culture and mission-driven team environment.

We specialize in helping union members, credit unions, associations, and working-class families secure affordable, permanent life insurance and final expense protection — all delivered with integrity and care.

As the #1 provider of supplemental benefits to labor unions and associations across North America, AO has partnered with over 44,000 organizations, allowing us to serve a large, loyal member base — and most importantly, provide real impact when it matters most.

We’re also one of the fastest-growing agencies within Globe Life, known for:

A proven mentorship model

Remote flexibility with full support

Leads provided – no cold calling

A culture that values leadership, growth, and ownership

Whether you’re protecting families or building your own business, AO | Globe Life is where purpose and performance come together.

Make Meaningful Matches. Build Better Business.

At ML6 Search + Talent Advisory , we’re not your typical recruitment firm. We’re bold, inspired, real, and invested in everything we do—from the clients we support to the candidates we champion, and the team we collaborate with every day. We focus on delivering real results, not just filling roles. With five specialized divisions (Corporate, Engineering, Technology, Mining, and Scientific), and a growing team we’re building something special—and we want you to be a part of it!

We’re currently on the hunt for a Senior Associate – Business Development & Account Management to join our team! If you’re a natural connector with a passion for solving business problems through talent, and you're eager to own your desk and drive growth, we should talk.

What You’ll Be Doing:

Business Development

• Proactively identify, pursue, and close new business opportunities using both creative outreach and proven strategies.
• Build long-term client relationships based on trust, responsiveness, and results.
• Collaborate with internal teams to create tailored solutions for each client’s unique hiring needs.

Account Management

• Serve as the main point of contact for a portfolio of clients, delivering top-tier service with speed and precision.
• Anticipate and understand client needs, advising on hiring strategies, talent trends, and market challenges.
• Maintain client satisfaction while growing accounts through repeat business and referrals.

Recruitment

• Identify and engage top talent using a range of sourcing methods—social media, job boards, networking events, referrals, and your own ingenuity.
• Conduct in-depth candidate interviews to assess not just skills, but motivations, goals, and alignment with client culture.
• Guide candidates through the hiring process with empathy and insight, prepping them for interviews and debriefing afterwards.

What You’ll Need to Be Successful:

• A passion for recruitment, relationship-building, and business development.
• 5+ years of experience in business development, recruitment, or client-facing roles in a high-performance environment.
• A natural ability to connect with people, ask thoughtful questions, and confidently challenge assumptions when needed.
• A consultative, relationship-first mindset that balances candidate advocacy with client priorities.
• Strong instincts for talent—you can spot potential from a mile away.
• A collaborative attitude and entrepreneurial spirit—you thrive when given ownership and autonomy.
• Bonus points if you love dogs. (Okay, not required—but it helps around here!)

Why ML6?

• We offer flexible working arrangements and a hybrid culture built on trust and results.
• Our environment is collaborative, fun, and driven —we support each other, celebrate wins, and learn from challenges.
• You’ll be part of a tight-knit team with big ambitions and room to grow your own career path.

Sound like you?

We’d love to hear from you. Apply now and take the next step in a career where your voice matters, your impact is felt, and your growth is supported every step of the way.

Make Meaningful Matches. Build Better Business.

At ML6 Search + Talent Advisory , we’re not your typical recruitment firm. We’re bold, inspired, real, and invested in everything we do—from the clients we support to the candidates we champion, and the team we collaborate with every day. We focus on delivering real results, not just filling roles. With five specialized divisions (Corporate, Engineering, Technology, Mining, and Scientific), and a growing team we’re building something special—and we want you to be a part of it!

We’re currently on the hunt for a Senior Associate – Business Development & Account Management to join our team! If you’re a natural connector with a passion for solving business problems through talent, and you're eager to own your desk and drive growth, we should talk.

What You’ll Be Doing:

Business Development

• Proactively identify, pursue, and close new business opportunities using both creative outreach and proven strategies.
• Build long-term client relationships based on trust, responsiveness, and results.
• Collaborate with internal teams to create tailored solutions for each client’s unique hiring needs.

Account Management

• Serve as the main point of contact for a portfolio of clients, delivering top-tier service with speed and precision.
• Anticipate and understand client needs, advising on hiring strategies, talent trends, and market challenges.
• Maintain client satisfaction while growing accounts through repeat business and referrals.

Recruitment

• Identify and engage top talent using a range of sourcing methods—social media, job boards, networking events, referrals, and your own ingenuity.
• Conduct in-depth candidate interviews to assess not just skills, but motivations, goals, and alignment with client culture.
• Guide candidates through the hiring process with empathy and insight, prepping them for interviews and debriefing afterwards.

What You’ll Need to Be Successful:

• A passion for recruitment, relationship-building, and business development.
• 5+ years of experience in business development, recruitment, or client-facing roles in a high-performance environment.
• A natural ability to connect with people, ask thoughtful questions, and confidently challenge assumptions when needed.
• A consultative, relationship-first mindset that balances candidate advocacy with client priorities.
• Strong instincts for talent—you can spot potential from a mile away.
• A collaborative attitude and entrepreneurial spirit—you thrive when given ownership and autonomy.
• Bonus points if you love dogs. (Okay, not required—but it helps around here!)

Why ML6?

• We offer flexible working arrangements and a hybrid culture built on trust and results.
• Our environment is collaborative, fun, and driven —we support each other, celebrate wins, and learn from challenges.
• You’ll be part of a tight-knit team with big ambitions and room to grow your own career path.

Sound like you?

We’d love to hear from you. Apply now and take the next step in a career where your voice matters, your impact is felt, and your growth is supported every step of the way.

What you'll do
Responsibilities
Measure, monitor, and report on Account Manager KPIs.
Ensure key performance metric targets for your team are met (e.G. outbound activity, opportunity goals, lead quality, etc.).
Participate in the hiring process to build and maintain the team.
Provide new hires with training, coaching, and guidance to ensure early success and career development.
Contribute to and improve our sales training and processes.
Meet weekly with the Director to ensure pipeline and call forecast accuracy.
Provide the Director with quarterly performance reviews on individual performance and strategize on pipeline and prospecting initiatives to meet company objectives.
Leverage all possible product training and applicable sales training on an ongoing basis.
Motivate and maintain morale to ensure goals are met.
What you'll need
Qualifications
Desired Skills and Experience
2-3 years of experience in a role managing individual contributors.
Experience as an Account Manager or an individual contributor in Customer Success or Sales.
Excellent written and verbal communication skills.
Must be sales-minded and sales-target driven.
Incredibly organized.
Strong attention to detail.
Love for data, testing and learning.
Uniquely creative mind.
Post-secondary education in business management or management training is a plus.
Don't meet every qualification? Research shows that equity-deserving groups are 20% less likely to apply to jobs if they don't check every box. If this role excites you and you think you have what it takes, we encourage you to still apply. You may be the best candidate for this role.
A little bit about us
Dash Social
Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash Social enables brands to create content that entertains, engages and drives consistent business results. To discover how Dash Social is empowering brands to outsmart social, visit dashsocial.Com.
At Dash Social, you will be given the opportunity to take risks, learn, and grow your career. You'll be joining a talented, hardworking team with leading policies and practices recognized as a top employer in Canada.
Are you interested?
Work With Us
Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. We're building a team of smart, curious, and driven people who care about doing great work. It's the people at Dash that propel us forward.
We believe that great ideas come from different places. We're proud of the team we've built so far and are always looking for people who bring new ideas, experiences, and dedication as we continue to grow. If you are collaborative, thoughtful, eager to learn and grow, and are a hard worker, you'll fit right in here.
Dash Social's hiring practices are based on skills, potential and character, regardless of race, religion, colour, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
Employee Benefits
At Dash Social, our team is our competitive advantage. We are committed to supporting one another and work hard to ensure everyone has the support they need. In addition to health and dental benefits for you and your family, you can also expect:
Vacation, personal days and sick time
RRSP/401k matching
Annual mental health benefit
Quarterly wellness benefit
Donation matching program
Parental leave top-up plan
Work-from-home benefit
Flexible working hours and location
Departmental and team-wide bonding activities

**Job Description:**
DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future.
The Director of Account Management is responsible for leading a team of Account Managers focused on driving customer retention, growth, and long-term strategic partnerships. This leader ensures that customers realize maximum value from their investment, while aligning account strategy with company revenue objectives. The Director partners cross-functionally with Sales, Customer Success, Product, and Marketing to deliver a seamless customer experience and achieve company growth goals.
**Key Responsibilities:**
**Strategic Leadership**
+ Develop and execute the overall account management strategy to achieve retention, upsell, and cross-sell targets.
+ Lead and mentor a team of Account Managers, ensuring alignment with company objectives and professional growth.
+ Drive consistent account planning and pipeline management across the team.
**Customer Growth & Retention**
+ Oversee execution of customer account strategies to maximize Net Revenue Retention (NRR).
+ Ensure customer satisfaction through proactive engagement, issue resolution, and executive-level relationship management.
+ Identify and pursue opportunities for customer expansion, including upsell of new solutions and cross-sell into additional business units.
**Cross-Functional Collaboration**
+ Partner with Customer Success, Professional Services, and Product teams to deliver value and ensure adoption of solutions.
+ Align with Sales leadership on territory planning, forecasting, and joint account strategies.Collaborate with Marketing and Enablement to provide Account Managers with the tools and resources needed to succeed.
**Operational Excellence**
+ Define, track, and report on key account management metrics, including retention, expansion, and pipeline performance.Implement scalable processes, playbooks, and tools that improve team efficiency and customer outcomes.
+ Foster a culture of accountability, collaboration, and continuous improvement within the Account Management team.
**Knowledge, Skills and Abilities** **:**
+ Proven ability to lead and scale account management or customer success teams in a SaaS or enterprise software environment.
+ Strong strategic thinking and execution skills, with experience managing multimillion-dollar account portfolios.
+ Excellent executive presence and communication skills; ability to influence C-level stakeholders internally and externally.
+ Data-driven decision maker with strong business acumen and ability to translate insights into action.
+ Strong collaboration and leadership skills with a history of cross-functional success.
**Requisite Education and Experience / Minimum Qualifications:**
+ 10+ years in account management, customer success, or sales leadership, including 3+ years leading teams.
+ Experience in SaaS, AI/ML, or enterprise technology environments strongly preferred.
+ Bachelor's degree in Business, Technology, or related field; MBA preferred.
**Compensation Statement**
The U.S. annual on-target earnings (OTE) range for this full-time position is between $280,000 and $380,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate's work location, job-related skills, experience, and education.
The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!
**DataRobot Operating Principles:**
+ Wow Our Customers
+ Set High Standards
+ Be Better Than Yesterday
+ Be Rigorous
+ Assume Positive Intent
+ Have the Tough Conversations
+ Be Better Together
+ Debate, Decide, Commit
+ Deliver Results
+ Overcommunicate
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. **At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.** We'd love to have a conversation with you and see if you might be a great fit.
DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
All applicant data submitted is handled in accordance with our Applicant Privacy Policy ( .
DataRobot delivers AI that maximizes impact and minimizes business risk. Our AI applications and platform integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future. For more information, visit our website ( and connect with us on LinkedIn ( .
**_DataRobot has become aware of scams involving false offers of DataRobot employment. The scams and false offers use imposter websites, email addresses, text messages, and other fraudulent means. None of these offers are legitimate, and DataRobot's recruiting process never involves conducting interviews via instant messages, nor requires candidates to purchase products or services, or to process payments on our behalf._** **_Please note that DataRobot does not ask for money in its recruitment process._** **_DataRobot is committed to providing a safe and secure environment for all job applicants. We encourage all job seekers to be vigilant and protect themselves against recruitment scams by verifying the legitimacy of any job offer before providing personal information or paying any_** **_fees. Communication_** **_from our company will be sent from a verified email address using the @_** **_datarobot.com_** **_email domain. If you receive any suspicious emails or messages claiming to be from DataRobot, please do not respond._**
**_Thank you for your interest in DataRobot, and we look forward to receiving your application through our official channels._**
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

Job Description

Job Description

ABOUT TRIBUTE TECHNOLOGY:

At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher. We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, and Ukraine.

ABOUT YOU:

Tribute Technology seeks a Manager of Account Management who excels in cultivating outstanding customer relationships and possesses a unique combination of passion, experience, people-centered leadership, and a proven history of steering organizational change.
As a player / coach, the Manager of Account Management will lead and mentor a team of account management professionals, as well as ensure customer satisfaction, retention, and revenue growth through effective relationship management for their accounts.

KEY RESPONSIBILITIES:

• Drive customer retention and expansion by leading team of Account Managers
• Lead and inspire a team of Account Managers, providing ongoing enablement, coaching, and development, including sharing and shaping Customer Success process, best practices, and strategies
• Cultivate and maintain strong relationships with key stakeholders at customer organizations, understanding their business goals and challenges
• Act as trusted advisor to customers, ensuring they realize the full value of our platform and proactively addressing their evolving needs
• Collaborate with the sales team to identify cross-sell opportunities
• Develop and implement strategies to improve customer retention and reduce churn, directly impacting revenue growth
• Monitor customer engagement and health metrics to proactively mitigate risk and deliver tailored success plans
• Measure and report on key KPIs, including customer satisfaction, retention rates, and revenue impact
• Cross-collaborate with internal teams to advocate for the voice of the customer
• Partner closely with sales, product, and services teams to advance Tribute’s mission and approach to customer engagement
• Regularly monitor account health and user adoption across a large portfolio of accounts, and report on key performance indicators to Commercial team leadership

QUALIFICATIONS AND EXPERIENCE:

• 5+ years of experience in Customer Success or Account Management Enterprise SaaS
• Proven track record of exceeding retention and expansion quotas
• Proven ability to manage large (several thousand) logo portfolio
• Experience leading a CS or Account Management team in a digital-led or scaled engagement model
• Proven ability to coach and manage CS/Account Management professionals, especially in structured, playbook-driven environments with dynamic customer engagement.
• Commercially aware, with the ability to coach Account Managers on how to identify value stories, spot expansion signals, and partner effectively with AEs.
• Operationally observant, with a strong eye for inefficiencies, friction, or process breakdowns — and a collaborative mindset for surfacing improvements that can inform broader systems thinking.
• Highly self-motivated and accountable - you take ownership of your team’s results and raise the bar on what great looks like.
• Analytical and outcome-oriented, with a track record of using performance data to drive individual and team-level improvements.
• Exceptional communication, presentation, and negotiation skills, with executive presence
• Bachelor’s degree in a relevant field required; advanced degree or MBA is a plus

WHAT WE OFFER YOU:

• Competitive salary
• Great benefits package (401k Match, Cigna for health, vision, dental, PTO, Paid Holidays. . .)
• An outstanding collaborative work environment
• Fully Remote in North America

#LI-remote

WORK ENVIRONMENT / PHYSICAL DEMANDS:

Psychological conditions:

• Contact with clients on a regular basis, multiple priorities and deadlines, pressure of sales targets

We are committed to maintaining inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted in relation to this or any other job opportunity or testing, please advise a representative in a timely manner of the accommodation measures which are required in order to enable you to be assessed in a fair and equitable manner. All information received relating to accommodation measures will remain confidential. Please note that we will not automatically consult accommodation requests from prior selection processes.

We are not sponsoring visas at this time.

Job Description

Job Description

Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Our technologies are shaping production and people-related ecosystems to become increasingly connected and autonomous — ensuring a scalable, sustainable future.

Hexagon’s Mining division solves surface and underground mine challenges with proven technologies for planning, operations, and safety.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 21,000 employees in 50 countries and net sales of approximately 4.6bn USD. Learn more at hexagon.com and follow us @HexagonAB.

Purpose of Position:

The Account Management Lead plays a dual role: managing a portfolio of key customer accounts while providing day-to-day leadership, guidance, and support to the Account Management team. Acting as the bridge between Account Managers and the Head of Account Management, the Lead helps ensure operational excellence, consistency in client engagement, and timely escalation of risks or opportunities. This role is ideal for a Seasoned Account Manager ready to take on mentoring and leadership responsibilities without stepping fully out of client ownership.

Key Responsibilities

Client Management

· Maintain responsibility for a personal portfolio of strategic customer accounts.

· Act as an escalation point for client issues, supporting Account Managers in navigating complex or sensitive situations.

· Support renewal negotiations, contract discussions, and executive-level meetings as required.

Team Leadership & Mentorship

· Serve as a peer leader and first point of contact for the Account Management team for day-to-day guidance.

· Mentor Account Managers by sharing best practices in account planning, stakeholder engagement, and opportunity identification in collaboration and coordination with leadership

· Lead weekly team huddles to review priorities, share insights, and address challenges.

· Provide informal feedback to the Head of Account Management on team performance, development needs, and morale.

Operational Excellence

· Drive consistency in the adoption of account planning frameworks, renewal processes, and CRM/data hygiene practices.

· Monitor account health metrics across the team and flag potential risks early.

· Coordinate workload coverage during absences or peak periods.

Cross-Functional Collaboration

· Work with Head of Account Management, Sales, Product, Customer Success, and Support teams to ensure alignment on customer strategy and delivery.

· Contribute to internal initiatives such as tool adoption, reporting improvements, or customer programs.

Strategic Contribution

· Partner with the Head of Account Management to execute departmental strategy and implement new initiatives.

· Lead special projects that improve client satisfaction, retention, and growth (e.g., client workshops, value delivery programs).

· Represent the Account Management team in cross-departmental meetings and working groups

· Collaborate with USCA Customer Success Lead as required for Customer initiatives

Measuring Success:

• High retention rates across assigned accounts and overall team portfolio.
• Increased adoption of standardized processes and tools within the team.
• Positive feedback from peers on mentorship and leadership support.
• Early escalation of risks, leading to reduced churn and smoother renewal cycles.
• Strong collaboration and alignment across Sales, Product, and Support teams

Qualification & Key Skills

• Proven success managing complex, high-value customer accounts.
• 10+ years’ experience negotiating strategic sales and complex contracts
• Prior team management would be considered an asset, knowing how to delegate and/or escalate
• Experience and comfort on mining sites and able to hold strategic conversations at multiple levels
• Hands on mining experience would be considered an asset
• Strong interpersonal and communication skills, with the ability to mentor and influence peers.
• Demonstrated ability to manage multiple priorities and foster team collaboration.
• Familiarity with CRM systems and account planning frameworks.
• Ability to handle ambiguity, exercise judgment, and escalate appropriately.

· Ability to work and contribute to a team environment, as well as independently.

· Able to communicate clearly in a courteous and professional manner.

· Exceptional negotiation, problem solving and presentation skills.

· Ability to learn quickly and share knowledge and information.

• Ability to travel extensively as required

Travel Requirements:

· Considerable regional travel is required to fulfil this role, up to 50% of the time

· Occasional international travel may be required

Due to business needs, travel may infrequently occur on the weekend or outside of normal business hours