4,105 Sales Supervisor jobs in Canada
Sales Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Description
Not just a job
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:
Sales Supervisor
The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
Qualifications
- An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
- Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
- Basic leadership skills and conflict resolution skills are considered assets
- Preference will be given to those applicants with a minimum one year of management retail experience
- A positive, mature, outgoing leadership style
- Excellent interpersonal and communication skills
- Basic understanding of company policies and procedures
Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.
Benefits & Compensation
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:
- Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Company matched RRSPs (Helping you plan for your future
- Employee Discount Program (Sharing our success)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling and support)
- Employee Recognition Program (Tangible rewards for great work!)
- Community Involvement (Giving back to our communities)
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Sales Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Description
Not just a job
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:
Sales Supervisor
The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
Qualifications
- An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
- Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
- Basic leadership skills and conflict resolution skills are considered assets
- Preference will be given to those applicants with a minimum one year of management retail experience
Additional Requirements
- A positive, mature, outgoing leadership style
- Excellent interpersonal and communication skills
- Basic understanding of company policies and procedures
Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.
Benefits & Compensation
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:
- Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Company matched RRSPs (Helping you plan for your future
- Employee Discount Program (Sharing our success)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling and support)
- Employee Recognition Program (Tangible rewards for great work!)
- Community Involvement (Giving back to our communities)
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Sales Supervisor
Posted today
Job Viewed
Job Description
Job Description
Share in something more with a career at COBS Bread
2024 Top 50 Best Workplaces in Canada ™ by Great Place to Work
**BC bakeries only: must disclose salary range**
Our Role
When you work with COBS Bread, you’re part of a workplace that is committed to providing you with an experience that will help you rise to any occasion. We’re here to encourage you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team player who wants to make an impact.
Your Role as Sales Team Leader
At COBS Bread, we celebrate fresh. Our Sales Team Leader are experts in freshness, and in giving our customers a great in-bakery experience. Right now, we are looking for personable Sales Team Leader to share their love of freshness with our loyal customers.
What Your Day Looks Like
- Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers
- Be responsible for merchandising product and executing marketing campaigns
- Work alongside your team to keep the bakery clean, and assist with production as needed. (Yep- you’re going to learn how to do some baking!)
Requirements
Why You Were Bread for This
- You have 1+ years’ experience in a similar role, ideally in the baking, food production, food service or the hospitality industry
- You are someone who takes pride in providing a great experience for our customers
- You have a positive attitude and friendly demeanour
- You are someone who is reliable, self-motivated, and enjoys taking on new challenges
- You are someone who is able to lead a team of high performers
- You have experience in handling cash, credit card and debit transactions
Physical Requirements
- Continuous standing/ walking for all tasks
- Constant use of both hands
- Frequent lifting and carrying up to 7.5 kg., reaching below shoulder level, bending and turning
- Occasional lifting and carrying up to 22 kg, pushing, pulling, crouching, bending and reaching above shoulder level
Benefits
Perks & What You’ll Feel Good About
- A fun team work environment with flexible hours
- Our training program – Continue to develop your sales and leadership skills through our Bronze and Silver Sales Development Qualification program.
- Career advancement opportunities – We have a stake in helping passionate team members grow and have more impact in the business and community.
- Complimentary products on us every shift
- And more, including benefits for all full time employees
While we thank you for your interest, only those selected for interviews will be contacted.
Pay range: $29/hr, depending on experience
About COBS Bread
With over 130 locations, COBS Bread serves fresh and delightful baked goods to communities across Canada every day. Any unsold items are donated daily to various local charities and food banks. The company's success can be attributed to the quality of our product, the development of our people, and our warm and friendly customer service.
COBS Bread is part of Bakers Delight – Established in 1980 operating as Bakers Delight in Australia and New Zealand, and since 2003 as COBS Bread in Canada and the USA. Together we have grown to more than 700 bakeries across Australia, New Zealand, Canada and the USA. The entire network employs over 15,000 people, serving more than 2.1 million customers each week.
Accessibility
Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.
Sales Supervisor
Posted 1 day ago
Job Viewed
Job Description
Job Description
Not just a job
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:
Sales Supervisor
The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
Qualifications
- An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
- Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
- Basic leadership skills and conflict resolution skills are considered assets
- Preference will be given to those applicants with a minimum one year of management retail experience
Additional Requirements
- A positive, mature, outgoing leadership style
- Excellent interpersonal and communication skills
- Basic understanding of company policies and procedures
Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.
Benefits & Compensation
We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:
- Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Company matched RRSPs (Helping you plan for your future
- Employee Discount Program (Sharing our success)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling and support)
- Employee Recognition Program (Tangible rewards for great work!)
- Community Involvement (Giving back to our communities)
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Sales Supervisor
Posted today
Job Viewed
Job Description
Job Description
Not just a job
a community
a partnership
a team
Youll experience them all at London Drugs. As one of Canadas fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:
Sales Supervisor
The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.
In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.
Qualifications
- An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
- Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
- Basic leadership skills and conflict resolution skills are considered assets
- Preference will be given to those applicants with a minimum one year of management retail experience
Additional Requirements
- A positive, mature, outgoing leadership style
- Excellent interpersonal and communication skills
- Basic understanding of company policies and procedures
Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.
Benefits & Compensation
We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:
- Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
- Company matched RRSPs (Helping you plan for your future
- Employee Discount Program (Sharing our success)
- Ongoing In-House Training & Education Courses (Lifelong learning)
- Employee Family Assistance Program (Free confidential counseling and support)
- Employee Recognition Program (Tangible rewards for great work!)
- Community Involvement (Giving back to our communities)
If you possess the necessary skills and expertise and would like to join an exciting team of professionals,
Apply Now!
London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
We will provide accommodations during the recruitment process upon request.
The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.
London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.
To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, or website you do not trust.
Inside Sales Supervisor
Posted today
Job Viewed
Job Description
Job Description
Inside Sales Supervisor
Langley, BC
On-site, Full time
Reference Number: CAN-BC-LAN-088-061025
SUMMARY
Reporting to the Branch Manager, and working closely with the BC Sales Manager, the Inside Sales Supervisor is responsible for the daily operation of the inside sales team, with a focus on maximizing sales performance and customer satisfaction.
EXPECTED CONTRIBUTIONS
Sales
- Ensure that all incoming customer inquiries and outgoing sales calls are effectively and efficiently handled in order to meet and exceed customer expectations.
- Act as an internal contact for escalated inquiries from key accounts.
- Professionally handle customer issues and ensure a satisfactory outcome.
- Ensure Inside Sales Representatives adhere to company standards and policies.
- Administer and process the company returns and claims policies, including stock adjustments, credit notes, price adjustments in compliance with corporate internal control procedures.
- Identify and correct shipping or procedural errors.
- Report inventory discrepancies to appropriate personnel.
- Drive, monitor, and update sales promotions, product bookings, and group pool buys.
- Coordinate all internal sales functions and activities, including working with operations to ensure full outgoing truckloads and maximum efficiencies.
- Maintain a high level of product knowledge.
- CRM experience is an asset.
Staff Management
- Coach, mentor, train, and develop a team of Inside Sales Representatives to exceed customer expectations on every call
- Track, measure, and report on key performance metrics for inside sales.
- Provide consistent feedback on performance metrics in a one-on–one format.
- Develop and execute outbound calling campaigns to support regional sales goals.
- Create and maintain a positive work environment and a high-performance team culture.
- People management duties include hiring, training, and terminating inside sales staff in conjunction with the Branch Manager.
- Apply progressive discipline to bring performance or behaviours to expected levels and beyond.
- Conduct performance reviews on a regular basis.
- Arrange and participate in product knowledge sessions for sales staff in order to learn about new and existing products.
- Lead by example in all professional development opportunities including sales training.
- Foster a productive team environment between the inside sales team and account management team.
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES
- Wholesale distribution sales experience is an asset, preferably in the building materials industry.
- Experience working in a call center or high volume inside sales environment is required.
- A minimum of three years’ experience managing direct reports is preferred.
- Demonstrated coaching, training, and team building skills.
- Knowledge of principles and procedures for hiring, training, motivating, and developing staff, including setting performance standards and monitoring performance
- Excellent organizational skills
- Ability to clearly communicate with internal and external parties in a professional and courteous manner.
- Able to problem solve and meet deadlines in a fast-paced environment.
- Knowledge of principles and processes for providing excellent customer service
- Maintain positive and enthusiastic attitude even in adverse situations.
- Good keyboarding skills and computer skills; very comfortable with Excel, Word, and Outlook
- Excellent English communication skills at a capacity to influence sales, in person and over the phone, with customers at various levels.
- Write emails, letters, and sales documents in a professional manner.
EDUCATION
- High school diploma or equivalent is required
- Post secondary education is Business or Marketing is an asset
- Formal sales training is an asset
Benefits
COMPENSATION AND BENEFITS
The typical hiring range for this position is $78,000 - $85,000 annually. The base pay offered is based on geographical location and may vary depending on the applicant’s job-related knowledge, skills, experience, and internal equity. Similar positions located in other geographical locations may not necessarily receive the same salary range. The compensation information is an estimate and provided to meet with applicable provincial Pay Transparency legislation.
As part of our total rewards offering, permanent employees in this position may be eligible for:
- Annual incentive plan based on company performance
- Group pension plan with employer-matching contributions
- Health benefits
- Purchase Doman Building Materials Group Ltd. stock at a discounted price
OTHER WORK-RELATED BENEFITS
- Fitness reimbursement
- Education reimbursement
- Professional Development reimbursement
- Scholarships for children
- Discounts on product purchases
- Employee referral bonus
- Annual Service Awards
Employment Status: Full-time, permanent
Hours of Work: Monday through Friday, 7:30am-4:30pm
Work Location: 5350 275 St, Langley Twp, BC V4W4A3
Doman welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Applicants must be legally entitled to work in Canada without sponsorship.
We thank you for your interest; however, only those selected for an interview will be contacted.
SALES SUPERVISOR - RETAIL
Posted today
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Job Description
Overview
As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.
Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.
Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!
Responsibilities
The Retail Supervisor is responsible for assisting the Retail Manager with the day to day operations of the Rock Shop, ensuring guest satisfaction, while contributing to the business growth and ensuring all standards are followed.
- Motivate employees daily by having a positive attitude and having an open line of communication. Continuously provides employees with verbal recognition, direction and support.
- Communicates with managers to evaluate work procedures, review standards, identify methods for increasing efficiency or effectiveness, and respond proactively to any needs that have arisen.
- Trains and empowers employees to exercise good judgment to make decisions regarding guest service satisfaction by adhering to company training standards
- Monitors/coaches employees on performance, compliance with procedures and workload.
- Opens & closes the retail store.
- Evaluates condition of fixtures and physical characteristics of Rock Shop. Fixes minor equipment problems or calls for maintenance assistance when necessary.
- Inspects product levels and storage areas to determine if enough product is on-hand; and to maintain proper storage.
- Organize visual merchandise displays in order to increase foot traffic and sales.
- Observes employees while they stock, assist guests, ring up sales, etc. to ensure adherence to policy and positive guest experience.
- Contributes to stores financial growth through driving sales, managing expenses and implementing plans for increased profitability.
- Assists in the training and retention of store staff in sales to deliver exemplary customer service and meet sales goals.
- Builds the business by thinking of new ways to help promote new programs that will help increase sales and profits
- Other duties as assigned
- Lives the Brand
This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned.
Qualifications
EXPERIENCE, EDUCATION, AND CERTIFICATIONS
- Proven track record of supervisory success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.
- Proven track record of making high quality decisions and the ability to make complex decisions.
- Applicable standard of education is required.
SKILLS
- Strong leadership behaviors coupled with the technical skill set to drive the business toward success.
- Adherence to health/safety and food safety regulations.
- Must possess strong communication and listening skills, excellent speaking, reading and writing.
- Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
PHYSICAL DEMANDS
- Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time.
- Ability to sit for extended periods of time.
- Ability to make repeating movements of the arms, hands, and wrists.
- Ability to express or exchange ideas verbally and perceive sound by ear.
- Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
- Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds.
- Ability to turn or twist body parts in a circular motion.
- Ability to tolerate exposure to heat, cold, and loud/noisy environment.
- Ability to travel via auto or airplane for long periods of time.
Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
We thank all candidates for their interest, however, only those being considered for an interview will be contacted.
Physical Demands:
- Ability to stand and sit for extended periods of time.
- Ability to walk distances.
- The employee must frequently lift/push/pull and/or move up to 50 pounds.
Working Conditions:
- Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
Closing
Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
We thank all candidates for their interest, however, only those being considered for an interview will be contacted.
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Sales supervisor - retail
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Sales Supervisor, Full-Time - Yorkdale
Posted today
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Job Description
Who we are:
Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company's Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal , and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.
We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA . We innovate across categories like accessories , swimwear , and sleepwear , and we reach millions of people with campaigns like this , this and this .
None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.
And starting right now, we want to do all that with you.
Sales Supervisor:
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.
Reporting to the Store Manager, essential responsibilities include but are not limited to:
What You'll Do:
- Consistently meet and exceed sales goals
- Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships
- Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships
- Contribute to a technology led in-store experience for customers that both surprises and delights them
- Maintain extraordinary customer experience feedback scores on service evaluation through NPS.
- Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation
- Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
- Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
- Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership
- Maintain seamless store operational procedures, maintain weekly workflow.
- Support merchandising presentation strategy and concept standards, lead and train staff as needed
- Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback
- Uphold and lead by example with all policies and procedures
- Display a dedicated approach to motivate and support sales associates
- Onboard new hires while providing in the moment coaching to improve performance of existing associates
- Contribute and lead through training and customer experience programs
- Maintain and manage a professional, healthy, and productive work environment alongside team in store
What you'll bring:
- Minimum of 3 years Retail Experience required.
- Experience working with a sales or retail organization and/or operationally intensive business.
- Ability to work in a fast-paced and ever-changing environment
- Strong interpersonal skills and the ability to interact effectively with diverse personalities
- Driven approach to take on new challenges with the self-motivation for your work and career
- Excellent communicator with a passion for people
- An effective and expedient problem-solver with a keen attention to detail
- Positive attitude and feels there is no task too small and no task too large
Compensation :
The wage for this position is $23 per hour.
- Available to work a minimum of 30 hours per week, but up to 40 hours per week
- Daily open availability across a full 7 day work week
- Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)
Benefits & Perks:
- Paid vacation, sick, holidays & volunteer time-off for eligible employees
- Mission based company + casual and entrepreneurial work environment
- Pension with company match
- Clothing discount
Reformation is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.
If you require accommodations during the application or interview process, please let us know. We're here to ensure you have what you need to show up as your best self.
Still don't know if you should apply? We get it— studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we're all about growth, not gatekeeping. If you're passionate about the role and excited about making fashion more sustainable, we'd love to hear from you. If this role doesn't totally excite you, consider applying to our general application.
CRPA Notice found here
Want some more! - Sustainability , Forbes , Fast Company