2,479 Sales Support jobs in Canada

Inside Sales Representative

Cambridge, Nova Scotia TECO Westinghouse

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Job Title: Inside Sales Representative

Location:  Cambridge, ON or Lachine, QC

Company Overview:  The company is a leader in the electric motor and controls industry, focusing on the manufacture and distribution of industrial electric motors and control systems. We are dedicated to providing our customers with high-quality products and exceptional service.

Job Summary:  The Inside Sales Representative is responsible for selling products and services to customers primarily through phone and email communication. This role involves developing and maintaining strong customer relationships, understanding customer needs, and providing product recommendations and solutions. The Inside Sales Representative will collaborate with the sales team and other departments to achieve sales targets and ensure customer satisfaction.

Key Responsibilities:

  • Customer Interaction:  Communicate with customers via phone and email to understand their needs, provide product information, and recommend suitable solutions.
  • Sales Generation:  Actively pursue sales opportunities with a focus on both new customer acquisition and maintaining strong relationships with existing customers.
  • Quotation Management:  Prepare and deliver timely, accurate quotations that align with customer requirements and company pricing strategies.
  • Order Processing & Fulfillment:
  • Manage the full sales cycle — from initial inquiry to order entry, coordination with operations, and confirmation of shipment or delivery.
  • Check daily orders to confirm accurate shipment.
  • Provide customers with timely updates on order status as required.
  • Monitor and determine "hold status" in accordance with the Customer Service Hold Policy.
  • Review and process customer change notices promptly and accurately.
  • Inventory & Stock Support:
  • Provide real-time quotes and inventory updates on stock products.
  • Review and address the backorder report on a weekly basis.
  • Confirm availability and lead times by checking current stock.
  • Customer Support:
  • Resolve customer issues efficiently while maintaining high service levels.
  • Provide freight quotes when required.
  • Create and update new shipping addresses as needed.
  • Collaboration:  Work closely with outside sales, applications engineering, operations, and other departments to ensure alignment on customer needs and smooth project execution.
  • Accounts Receivable Assistance:  Support AR tasks including invoicing, processing credits (including RMA credits), and assisting with collections or discrepancies when necessary.
  • CRM & ERP System Use:  Maintain accurate records in CRM and ERP systems, including customer profiles, quotes, order history, and activity tracking.
  • Follow-Up & Reporting:
  • Proactively follow up on outstanding quotes and open customer requests.
  • Generate and share internal reports related to backorders, customer holds, or other key metrics as needed.
  • Market Knowledge:  Stay informed about company products, competitor offerings, industry trends, and customer preferences to provide informed support and recommendations.

Qualifications:

  • Minimum of 2 years of experience in inside sales, customer service, or a related field within the motors, controls, or industrial products industry.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong customer relationships.
  • Sales-oriented mindset with a focus on achieving targets and growing the customer base.
  • Experience with ERP systems and CRM software is preferred.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Knowledge of electric motors, controls, and related products is a plus.
  • Willingness to learn and adapt to new challenges and opportunities.
  • Bilingualism (English/French) is considered an asset.

Reports To:  Product Manager – Stock Motors & Controls

Physical Requirements:  This is primarily an office-based role. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

The role involves frequent use of a computer, sitting for extended periods, and regular verbal communication. Occasional movement within the office, such as walking, standing, or reaching, may be required. Light lifting of items up to 20 pounds may occur occasionally. Visual requirements include the ability to focus on detailed work at close range.

Work Environment: The work is performed in a typical office environment with moderate noise levels. The space is climate-controlled and equipped with standard office furnishings and technology.

Benefits: We offer group benefits (medical, dental, vision, STD, LTD, Vacation, and RRSP/TFSA).

*This job description outlines the primary duties and qualifications for the Inside Sales Representative role and may be subject to changes as the needs of the organization evolve.

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Sales Support Coordinator

Hamilton, Ontario TreowGroup Recruitment

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WinstonBrock Recruitment , on behalf of our Hamilton-based client, is seeking a Sales Support Coordinator to join their growing team.

Role Overview
The Sales Support Coordinator plays an important behind-the-scenes role in supporting day-to-day sales administration and customer service. This is not a sales role—it’s an administrative position focused on helping things run smoothly by ensuring timely, accurate handling of customer inquiries and orders. With a focus on organization, communication, and teamwork, this role helps deliver a positive customer experience and supports the broader sales process from an operational perspective.

You will make your impact by:

  • Supporting day-to-day sales administration, including tracking orders, updating records, and coordinating with internal teams
  • Assisting with the onboarding and ongoing servicing of customers to ensure a smooth experience
  • Accurately reviewing and processing incoming customer orders
  • Responding to customer inquiries by email (primarily) and phone (occasionally) with professionalism and attention to detail
  • Building a strong understanding of the client’s industry and unique business needs
  • Maintaining up-to-date knowledge of company products and production capabilities
  • Managing multiple priorities while staying organized and communicating clearly with colleagues and customers
You are a great fit if you:
  • Hold a post-secondary diploma or degree
  • Have 1+ years of experience in sales support, administration, or customer service
  • Bring strong verbal, written, and presentation skills
  • Are detail-oriented, highly organized, and excel at multitasking
  • Thrive in a collaborative, fast-paced environment
  • Have strong computer skills and proficiency in MS Office
  • Are able to quickly identify customer needs and direct them to the right internal contact

How to apply:
Qualified candidates are invited to submit their resumes for consideration. We appreciate all applications; however, only those selected for an interview will be contacted.

WinstonBrock Recruitment, as well as our client, is an equal opportunity employer committed to building a diverse workforce. WinstonBrock Recruitment, as well as our client, believes in fostering an inclusive, equitable, and accessible environment that brings people together to realize their full potential. We are committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities. Please advise us at any point during the recruitment and selection process if you require accommodation.

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Office Manager (Sales Support)

Orillia, Ontario Atrium Retirement Residence

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“How do you bring kindness to others every day?”

Join us in our journey of kindness where compassion is our language, and kindness is our legacy. We are committed to nurturing a culture of kindness that flourishes within our team. Our valued team members are the heart of our mission and their well-being directly impacts the lives of those in our care.

The Office Manager (Sales Support) reports to the General Manager and provides courteous and efficient telephone, reception, and clerical support to all clients and assists with clerical duties in the Home, including human resources and associate files, while also supporting the home's sales efforts.

Responsibilities:

-Reviews and processes monthly Resident rent and service Invoices,
-Receives and processes payments from Residents,
-Assists with the processing of payroll under the direction of the General Manager
-Prepares financial, Resident, and associate reports upon request,
-Maintains Resident and associate administrative files,
-Is aware of and respects and promotes the Residents’ Bill of Rights,
-Adheres to the policies of the community and understands the requirements of the Retirement Homes Act,
-Processes Resident move-ins, discharges, and temporary absences on appropriate forms and lists,
-Answers questions from Residents and visitors,
-Supports the home's sales efforts through community outreach
-Conducts tours with prospective residents and families, and manages incoming sales inquiries
-Maintains and manages the CRM
-Plans, promotes, and implements marketing initiatives including community events and social activities.
-Promotes the vision, mission, values, legislation, and standards of the community,
-Processes new associates through the payroll and benefits systems,
-Responsible for reception functions including receiving all guests, answering the phone, maintaining visitor log, etc.,
-Any and all other tasks as assigned.

Qualifications:

-Excellent communication skills, both verbal and written,
-Excellent computer skills, including proficiency in Google Suites,
-Experienced in dealing with seniors (2 – 5 years),
-Skilled in conflict management techniques,
-Is familiar with the provisions of the following legislation: Employment Standards Act, Workers’ Compensation Act, Public Health Act, Residential Tenancies Act, Retirement Homes Act, Occupational Health & Safety Act,
-Proficient in Microsoft Office, financial systems and billing,
-Ability to work from the heart and make others smile,
-Ability to listen and respect others' points of view even if you disagree,
-Clear vulnerable sector screening (w/ in last 6 months), recent TB test results (w/ in last 6 months) or Chest X-ray (w/ in last 1 yr), and two supervisory references are required
- Must have a valid drivers licence.

What do we offer you?

  • Competitive wages
  • Employee perks
  • Support for personal and professional growth
  • Employee and Family Assistance Program
  • Employee benefits
  • Matching RRSP contribution

We appreciate all applicants' interest, only those selected for further consideration will be contacted.

We are committed to inclusion, diversity, and equity in the workplace, and we welcome applications from all persons. Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to address them.

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Inside Sales Support Representative

Vaughan, Ontario Mircom Group of Companies

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Inside Sales Support Representative-GTA

Founded in 1991, the Mircom Group of Companies is North America’s largest independent designer, manufacturer and distributor of intelligent building and life safety solutions. Reaching customers in over 100 countries worldwide, our portfolio includes: fire detection & alarm, communications & security, mass notification, nurse call, and building automation & smart technologies.

Mircom’s mission is to save lives and protect property by providing a line-up of innovative and advanced solutions which are scalable to satisfy diverse user demands, from small buildings to the largest complexes. Our unwavering commitment to North American manufacturing enables us to offer the highest quality and best competitive value across our vast range of products and solutions.

Summary:

Our Service department is currently looking for a qualified Inside Sales Support Representative who is committed to the highest level of customer satisfaction. This role is based out of Head Office in Vaughan, ON.

Key Responsibilities:
  • Provide quotations on Deficiencies, System Upgrades, Moves, Adds & Changes for customers with technical accuracy and within company pricing guidelines.
  • Create sales orders and ensure all orders are entered efficiently and on a timely basis.
  • Manage and develop new and existing customer relationships.
  • Review customer status and credit limits.
  • Ensure customer information matches POs and quotes provided.
  • Enter orders accurately and on a timely basis.
  • Collaborate and coordinate with Warehouse for part orders and ensure that equipment is picked and sorted and ready for pick up.
  • Stay current in knowledge of life safety product features (including competitor technology), legislation, and regulations.
  • Attend trade shows, seminars and meetings that relate to the sales and marketing of the products/services.
  • Assist Sales Representative in generating and managing leads with a focus on sales and assigned customer accounts.
  • Assist Sales Representative with expediting sales orders, projects, and requests.
  • General office administration duties.
  • Schedule onsite meetings for Sales Representative.
  • Provide product and technical information to customers.

Requirements and Skills:

  • 1 to 3 years of similar working and industry experience preferred; experience in the fire alarm, security or electrical industry is considered an asset
  • Post-secondary education
  • Strong computer skills (Microsoft Office - Excel, Word, Power Point) would be an asset.
  • Excellent organizational skills
  • Ability to work well under pressure and meet tight deadlines
  • Strong customer service skills
  • Strong communication and interpersonal skills
  • Strong organizational skills
  • Ability to deal with confidential information with a high degree of professionalism

What Mircom Offers:

  • A great working environment with opportunities for career advancement
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program

We would like to thank all applicants for their interest in this position however only those selected for interviews will be contacted.

Mircom Group of Companies is an equal opportunity employer that considers all applicants regardless of cultural background, religion, marital status, sexual orientation, family status, disability or any other grounds as outlined in the Human Rights Act. Mircom is committed to providing a welcoming and inclusive work environment for all individuals with disabilities in a respectful and dignified manner. Accommodations will be made available, upon request, to applicants who have specialized needs throughout the recruitment process.

Disclaimer: Mircom does not accept resumes from employment placement agencies, head-hunters or recruitment suppliers that are not in a formal contractual arrangement with us. Our recruitment supplier arrangements are restricted to specific hiring needs and do not include this or other job postings. Any resume or other information received from a supplier not approved in advance by Mircom to provide resumes to this posting or web-site will be considered unsolicited

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Sales Support Representative I

Vancouver, British Columbia LMI Technologies

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LMI Technologies, recognized as one of Canada’s Best Workplaces, is a medium-sized technology company built on a culture of openness, respect and professional excellence. At LMI our staff work passionately toward the common goal of designing and delivering innovative 3D machine vision solutions to OEMs and System Integrators working in industrial factory automation around the world. The result of this teamwork is high-performance, easy-to-implement and cost-effective 3D sensor technologies that deliver the best results in even the most challenging 3D inline inspection applications.

What will you do as an Sales Support Representative I? The Sales Support Representative I (SSR I) position requires quick thinking in a dynamic work environment. As an SSR I, you will play a vital role in supporting the sales team by facilitating communication and ensuring a smooth sales process. This position is essential for driving customer satisfaction and enhancing overall sales efficiency.

You will report to the Sales Support Team Lead, as well as work with other Sales Support team members and LMI's global team of sales representatives to ensure the order management process runs efficiently and effectively. Our department is top notch for tackling customer issues and providing the best solutions. We focus on delivering excellent customer service.
  • Create and update customer records in the Customer Relationship Management (CRM) system.
  • Review, process, and verify the accuracy of customer purchase orders.
  • Manage the e-commerce platform, including reviewing online sales orders prior to production approval.
  • Communicate with customers any changes to orders such as revised shipping dates, pricing discrepancies or part changes.
  • Issue and manage the Return Material Authorizations (RMA).
    Manage global sales transactions (different company entities, manufacturing locations) and coordinate the shipment route based on location and urgency.
  • Act as a key point of contact for customer inquiries (including quoting price and lead times) and Sales Representatives, providing prompt and accurate responses to ensure a positive customer experience.
  • Collaborate cross-functionally with internal departments—including Planning, Product Management, Finance, and Shipping—to support efficiency and accuracy in the overall service delivery.
  • Resolve customer complaints, collaborating with internal teams to investigate and highlight areas for improvement.
  • Maintain and update various customer-specific portals with order statuses and the required documentations.
  • Process demo equipment requests and follow up on the overdues.
  • Completion of vendor and compliance forms as required.
  • Stay informed on product launches and updates to better support customers and the Sales team.
  • Occasional travel to visit key customers may be required.
What do you need to be successful?
  • Bachelor’s degree in Business Administration, Supply Chain, Operations, Communications, or a related field required.
  • Minimum 2 years of experience in a Sales Support, Sales Coordination, or Customer Service role within a technology or manufacturing environment.
  • Previous experience in order management, fulfillment coordination, and post-sales support across global or intercompany processes.
  • Proficient in the use of CRM and ERP systems (experience with NetSuite and/or Zendesk is a strong asset).
  • Familiarity with international shipping, logistics coordination, and supporting global sales teams is an asset.
  • Strong attention to detail with excellent organizational and multitasking skills.
  • Effective communication and problem-solving abilities.
  • Demonstrated ability to work both independently and collaboratively in a fast-paced, dynamic environment.
  • Experience managing or supporting e-commerce platforms is a plus.

Salary Range: $37,128 - $48,963

How to submit your interest?

If you are interested in this exciting opportunity and working for a fast-growing global technology company with an inspiring and engaging workplace environment, please submit your application to our Human Resources team in confidence by clicking the “Apply Now” button.

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration. We look forward to talking to you about the possibilities of beginning a rewarding new chapter of your career!

Why being inclusive is important to us?

At LMI Technologies, we are an Equal Opportunity employer and we value the diversity of the people we hire and serve. We strive to build and grow our team that fosters variety in backgrounds, perspectives, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

If you are interested in working for a fast-growing global technology company with an inspiring and engaging workplace environment, we invite you to apply and talk about the possibilities of beginning a rewarding new chapter of your career.
 

We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy ( -policy).

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Customer Service Representative/Sales Support Coordinator

Burnaby, British Columbia Left Coast Naturals

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Job Title: Customer Service & Sales Support Coordinator        Location: Burnaby, BC Reports to: Customer Service Manager/Sales Manager --- About Left Coast Naturals Left Coast Naturals is an organic and natural food manufacturer and distributor based in Burnaby, British Columbia. We are proud to be the first distributor in North America to have a formal Non-GMO Policy. Distributing nearly 27 brands, 200 bulk foods products, and our own brands—including Hippie Snacks and Left Coast Organics—we serve grocery, specialty, and natural food stores across Western Canada. Our mission is simple: Good People providing Good Food. We’re committed to supporting the planet, our community, and our customers. --- Position Overview The Customer Service & Sales Support Coordinator plays a dual role in ensuring exceptional customer experiences and efficient sales operations. This role acts as a key point of contact for our customers, while also supporting the sales team through administrative tasks that contribute to sales growth. The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and demonstrates a strong commitment to detail, follow-through, and process improvement. --- Key Responsibilities Customer Service Duties: * Enter and invoice customer orders accurately and on time * Liaise with warehouse staff and freight companies to ensure timely delivery * Ensure adherence to internal order policies (e.g., margin checks, minimum order sizes) * Handle customer complaints efficiently according to internal processes * Build and maintain strong customer relationships by understanding their needs and offering effective solutions * Suggest and support process improvements in both sales and customer service functions   Sales Administrative Support: * Maintain and update sales documents, order forms, catalogues, and product master files * Generate and distribute sales reports to internal stakeholders * Support portal access maintenance and user training for sales tools * Manage and update promotional calendars, price matrices, and loyalty programs * Assist with submission of key account information to customer portals * Coordinate sample room organization, product sample allocation, and distribution of POS materials and swag * Support trade show planning and execution (e.g., CHFA West) --- Qualifications & Attributes * Experience: 2–3 years in customer service and/or sales administration, ideally in the natural foods or health product industry * Education: High school diploma required; post-secondary education in business, marketing, or related field preferred * Strong computer skills with proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) and ERP systems * Excellent verbal and written English communication * High attention to detail and accuracy, especially with order entry and reporting * Strong organizational and time management skills with the ability to juggle multiple tasks and deadlines * Team-oriented with a collaborative mindset and willingness to help others * Analytical thinker who can translate data into actionable insights * A proactive, can-do attitude with a passion for sustainability and healthful living * Experience with EDI systems and promotional planning is an asset --- Why Work with Left Coast Naturals? We walk the talk when it comes to values-driven business. Perks include: * Extended health benefits and RRSP matching program * Performance bonuses and paid community service days * Environmental incentives (e.g., for biking to work, carpooling, buying organic) * Monthly onsite massage therapy * Opportunities for professional development * A collaborative, purpose-driven workplace culture --- Join Us If you’re passionate about food made right, sustainability, and delivering great customer experiences, we’d love to hear from you!

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Customer Service and Sales Support Representative

Prince Albert, Ontario AO GlobeLife

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We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!

As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities:

  • Respond to customer inquiries via phone, email, and video chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and solutions to customers
  • Support the sales team with lead generation, data entry, and sales research
  • Identify and escalate potential sales opportunities to the sales team
  • Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

  • Must be eligible to work in Canada
  • 1+ year of customer service and sales support experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills
  • Proficiency in Zoom
  • Ability to work collaboratively in a team environment
  • Full- time position available

Why Join Us:

  • Competitive Wage
  • Remote Work Advantage
  • Residual Income, Bonus Pay
  • Extended Health Insurance
  • Flexible Schedule

Language requirement: English

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!

Any questions? Please email

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Customer Service and Sales Support Representative

Hamilton, Ontario AO GlobeLife

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Job Description

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!

As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.

Core Responsibilities:

  • Respond to customer inquiries via phone, email, and video chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and solutions to customers
  • Support the sales team with lead generation, data entry, and sales research
  • Identify and escalate potential sales opportunities to the sales team
  • Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

  • Must be eligible to work in Canada
  • 1+ year of customer service and sales support experience
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong computer skills
  • Proficiency in Zoom
  • Ability to work collaboratively in a team environment
  • Full- time position available

Why Join Us:

  • Competitive Wage
  • Remote Work Advantage
  • Residual Income, Bonus Pay
  • Extended Health Insurance
  • Flexible Schedule

Language requirement: English

If you're a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let's deliver exceptional customer experiences and drive sales growth together!


Have Questions? Please email

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