37 Sap Plm Architect jobs in Canada

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Product Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
Overview
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend. The Director, Product Management will help define and lead the business strategy and implementation for the product portfolio. This includes comprehensive competitive analysis, pricing evaluation, and a deep understanding of market readiness considerations. In this role, you will work closely with product, customer delivery, marketing, and sales leadership worldwide to define requirements, KPIs and success criteria, and help guide business architecture and go-to-market execution. This position reports to the Vice President of Product.
About the Role:
- Lead the rapid evolution of business and competitive strategy, and ensure that our rich value proposition is fully delivered
- Take a data-driven approach to competitive analysis, pricing evaluation, and regional market needs, identifying areas of opportunity and contributing to the product roadmap, while prioritizing work to deliver against key areas of focus
- Leverage data & dashboards to quickly identify business performance challenges, making recommendations on proposed action plans
- Define measures, KPIs, and success criteria to ensure appropriate monitoring and progress for business health
- Establish and maintain strong two-way communication with our go-to-market teams, partners, and customers
- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features, and functions to ensure consistent competitive advantage in the marketplace
- Develop clear, convincing, and data-driven business cases for significant new growth investments
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You:
- Prior experience with, and a deep understanding of, defining business strategy is required - prior experience in a business consulting or related role is a bonus
- Experience in the Payments, Card Fraud, Ecommerce, or Financial Services space is desired - strong understanding of 1-to-many Payment Partnership landscape is a bonus
- Experience with the development of long-range and strategic plans, as well as the identification of organizational strengths, weaknesses, and business opportunities
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Strategic, analytical, and systematic thinker who consistently drives continuous improvement
- Experience with Data Analysis tools and techniques, and in analysis of operational data to support business decisions
- Applying expertise of principles, theories, and concepts, plus broad knowledge of business/function and development life cycle
- Broad technical knowledge
- Strong verbal and written communication skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Fraud and chargebacks disrupt the entire payments ecosystem, driving both card issuers and merchants to focus on resolving disputes instead of increasing card acceptance and revenue. Ethoca Consumer Clarity ("Clarity") changes the dialogue, creating a rich environment for issuers and merchants to engage cardholders post-transaction, reducing frustration and driving repeat spend.
The Manager, Product Management, Product will be responsible for leading initiatives for our hero product, Subscription Controls, in the Clarity portfolio, performing market discovery, driving product improvements, commercialization, and monitoring the success of the product business, all in collaboration with engineering, marketing, and sales organizations. In this role, you will work closely with our customers to define and drive requirements, as well as guide business architecture and go-to-market execution, and be a primary advocate for your product. This position reports to the Director of Product.
This role:
- Lead the rapid evolution of your products and ensure that our rich value proposition is fully delivered
- Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus
- Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget
- Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
- Be the market face for your products with internal global sales teams, and with Ethoca's merchant and card-issuing customers
- Establish and maintain strong two-way communications with our go-to-market teams, customers and partners
- Support the evaluation, piloting and launch of new capabilities for your products;
- Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace
- Develop clear, convincing and data-driven business cases for significant new growth investments
- Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)
All About You:
- Experience in the Payments, Card Fraud, Ecommerce, Financial Services is desired, Experience in Technology product management is a requirement
- Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
- Strategic, analytical, and systematic thinker who consistently drives continuous improvement
- Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders - optimally, experience leading a v1 product from ideation to launch
- Experience building and launching products for globally
- Committed to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market
- Hands-on, resourceful, and nimble with a track record turning strategy into execution and measurable outcomes
- Verbal and written communication is clear and concise
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Manager, Product Management
The Services team and solutions fuel growth for partners globally by providing cutting edge services in the areas of Customer Acquisition and Engagement, Security Solutions, Business and Market Insights, and Open Banking. Focused on thinking big and scaling fast, our agile sales team is responsible for end-to-end solutions for a diverse global customer base including retailers, airlines, hotels, tourism agencies, public sector entities, restaurants, consumer goods and telecom companies.
Overview:
The Product Management, Data Collection Program team is looking for a product leader to drive our customer experience strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.
Role:
- Act as Product Manager to develop, manage, and execute the long-term and short-term product enhancement roadmap to unlock incremental value for Mastercard Services through direct and indirect downstream product revenue.
- Evolve the various products under the Data Collection Programs to advance how businesses all over the world derive the most value from new and existing data assets.
- Set direction for all products under the Data Collection Program with coordination, not isolation-considering how our data, technology, and products all work together to serve customer needs.
- Set prioritization based on Product roadmap and collaborate with all stakeholders to ensure the right outcomes are achieved.
- Act as an influential connector to ensure commercial and technological success of the products under our Data Collection Programs by working with cross-functional teams (e.g., Franchise, Technology teams, Data Strategy).
- Develop Product enhancements based on customer feedback, define roadmaps, build business cases, manage and influence key stakeholders, optimize programs and resources, own and manage related revenue/P&L.
- Partner with Director, Product Management, Data Collection Programs to define and execute on a robust product vision and roadmap for Data Collection Programs to unlock incremental value for Mastercard Services and our network participants (e.g. issuers, acquirers, merchants).
- Own and drive working backwards from the product vision, defining short- and long-term goals, and ensuring appropriate documentation to help inform the direction of success of the program.
- Drive product enhancement strategy with a technology strategy that supports rapid development of scaled enterprise software products.
- Drive tangible data-driven business outcomes, delivering against revenue objectives and closing data quality and coverage gaps.
- Define and organize the work across a complex matrixed environment, outlining key objectives and roles/responsibilities, defining business requirements, setting priorities, defining success KPIs and milestones, driving progress against timelines, and holding relevant teams accountable.
- Develop strong working relationships with a diverse group of internal stakeholders, navigating across cultures and geographies to gain support for program enhancements and to increase value of the programs.
- Identify issues, risks, and dependencies and develop mitigation plans.
- Create compelling communications for Senior and Executive Management to define the Data Collection Program roadmap and to showcase the value of the Data Collection Programs and ensure ongoing support for program enhancements and associated investments.
All About You:
- Domain knowledge of data-driven products is a must. Comfort interpreting data and using data to drive meaningful outcomes, particularly merchant data, is required.
- Proven ability to manage and successfully deliver projects in a matrix environment with multiple and competing priorities, structure and manage work streams, and set clear expectations and deadlines.
- Demonstrated ability to operate with independence and autonomy and with a strong attention to detail and quality.
- Excellent influencing, interpersonal, and communication skills, with demonstrated ability to communicate to executives, peers, and staff with impact, eloquence, and authenticity.
- Analytical and strong problem-solving skills, using a fact-driven approach to program management, ability to interpret and synthesize data, pressure test and validate hypothesis, and challenge the status quo.
- Demonstrated experience building organizational relationships, partnering with and influencing executive leadership while commanding the respect of the individual product practitioners across the organization.
- Ability to understand the reasons behind architectural decisions and to use technical judgment to challenge and validate assumptions, enlisting engineering support to vet architecture as required.
- Proven track record in collaborating with multiple cross-functional teams; exceptional in facilitating challenging conversations and managing ambiguity.
- Experience in consulting, product management, product development, or project management preferred.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Description

Job Description

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - S upport, E xcellence, C ommunication, T eamwork, I ntegrity, G rowth and O penness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a seasoned Product Management leader to run our public and private certificate business. This leader must be capable of leading and partnering with cross-functional teams including Product Marketing, Sales, UX Design, Engineering, and Operations. This leader must have experience in Public Key Infrastructure (PKI) and the role of Certificate Authorities (CAs) . The Director, Product Management role is a highly visible role that works with senior leaders across the business to deliver impactful business results. We’re looking for people who love solving hard problems and creating truly innovated solutions.

This is a full-time position, working in a hybrid model, and reporting to our Ottawa office at least 3-4 days a week.

Here are the core functions, responsibilities, and expectations for this role: 

• Achieves revenue and market share targets defined in financial plans for the product line.  
• Build the product vision, strategy, and roadmap that aligns with the overall company strategy.   
• Manage a team of world-class product managers, providing guidance and direction to deliver the product vision and strategy. 
• Stays current with industry and market trends and the competitive landscape.  
• Serve as the product subject matter expert. Responsibilities include representing the solution in the marketplace, support of internal sales messaging/training and engaging in customer conversations as needed.  
• Analyze the market and engage with customers to identify opportunities to evolve the product offering and innovate in support of business growth and retention goals.  
• Define product pricing and positioning to maximize sales and revenue opportunities. 
• Define solution value propositions and collaborate with product marketing to deploy into the market with consideration of white papers, brochures, social media, web pages, online events and more.  
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

Qualifications

Education:

• Bachelor’s degree in computer science or related field is strongly recommended.  Advanced degree (e.g. MBA) is preferred. 

Experience:

• 5+ years of experience in Public Key Infrastructure and Certificate Authority solutions is required. 
• 7+ years of experience in a management role is strongly preferred. 
• 5+ years of experience in product management of encryption and SaaS solutions is strongly preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Proven experience working and delivering global SaaS solutions to customers.   
• Excellent communication and presentation skills, with the ability to engage and inspire learners at all levels. 
• Experience working in a fast-paced, dynamic environment; ability to adapt to change and manage multiple priorities effectively. 
• Love solving hard problems and creating truly innovated products.  
• Demonstrated leadership and project management skills, with the ability to drive initiatives from concept to execution. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.  

Job Description

Job Description

Salary:

About Us:

Were a healthcare platform for humans, designed for real life.Pocketpills is Canadas leading online pharmacy & medical care platform. Re-imagining healthcare to make it accessible, affordable andbuilt for people like you. Driven by our passion for innovation and customer-care, weve designed a suite of digital care experiences that empower our members to take control of their health wherever life takes them. From coast to coast, over 800,000 Canadians trust Pocketpills to deliver their medication & ensure a healthcare professional is always just an arms-reach away.

We founded Pocketpills as a solution to fix the broken system that made getting care harder than it needed to be. We dont believe long line ups at the doctors office, confusing refill protocols & one-size-fits-all advice, actually fit with what Canadians need, so weve changed the game. Powered by pharmacists, engineers, doctors, clinicians & service experts, our platform redefines the world of wellness, from personalized treatment that actually feels personal, to truly effortless refills, including free, friendly delivery. Because we do believe Canadians deserve a better way to manage their most important asset, their health.

Discover the healthcare platform that feels Delightfully Human. With Pocketpills, complete care is right in your pocket.

Position Overview:

We are seeking a strategic and member-focused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross-functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user-centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high-impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.

Key Responsibilities:

Product Strategy & Growth

• Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast-moving technology startup.
• Prioritize high-impact initiatives that balance short-term wins with long-term scalability and growth.
• Adapt quickly to market feedback and evolving business needs with flexible planning.
  

Own Product Vision and Strategy

• Define and communicate product vision aligned with company objectives.
• Lead quarterly and long-term product planning efforts to prioritize impactful business problems.
• Align product strategy with company goals / OKRs, customer needs, and market opportunities.

Drive Product Lifecycle Execution

• Oversee all stages of the product lifecycle from discovery to delivery and iteration.
• Ensure timely development of insights, prototypes, MVPs, and full-scale solutions.
• Promote data-driven decision-making and value realization at each stage.

Collaborate Cross-Functionally

• Partner closely with engineering, design, health care experts, marketing, and operations teams.
• Ensure alignment between go-to-market strategies and product development efforts.

Conduct Market & Competitive Analysis

• Set standards for deep market research and ongoing competitive analysis.
• Translate insights into strategic direction and actionable product plans.
• Identify emerging trends, opportunities, and threats in the marketplace.

Member-Centric Innovation

• Ensure customer feedback and user needs are embedded in product decisions.
• Advocate for a guest-first approach across all teams and initiatives.
• Introduce new tools and methods to inspire creativity, innovation, and experimentation.

Establish and Manage OKRs

• Define clear Goals / Objectives and Key Results (OKRs) for product teams.
• Track progress, measure impact, and drive continuous improvement through data.
• Hold teams accountable for outcomes and learnings, not just delivery.

People Leadership

• Lead, mentor, and grow a high-performing team of Product Managers.
• Build strong communication and alignment practices across remote, cross-functional teams.
• Manage product teams across multiple time zones and geographies.

Qualifications & Experience:

• 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams.
• Proven success leading member-facing products, preferably in technology startups, SMEs, or medium-sized companies.
• The ideal candidate has a proven track record of building and scaling consumer-facing technology products in startup or high-growth environments.
• Demonstrated ability to define and execute product strategy in fast-paced, resource-constrained environments.
• Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts.
• Expertise in agile methodologies and lean product development practices.
• Excellent cross-functional collaboration skills; able to work closely with engineering, design, marketing,health care experts, and operations teams.
• Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners.
• Customer-centric mindset with a passion for delivering outstanding user experiences.
• Experience with market research and competitive analysis to inform product direction.

Benefits:

Join our team and enjoy a benefits package designed to support your health and well-being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work-life balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!

The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market .

Location: In Person, Surrey

" Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. "

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Senior Specialist, Product Management
The Senior Specialist, Product Management will be a member of the North American (NAM) Small Business Segment team which is responsible for advancing Mastercard's small business efforts throughout the United States and Canada.
The NAM Small Business team supports small business owners as well as our partners through a holistic needs-based, customer-centric approach. We are a highly cross-functional team that is focused on growing our footprint in the space and providing our customers with best-in-class solutions and thought leadership to help them better serve their small business cardholders. This role will support the strategy development and execution needs of the team across the three pillars of Core Product (Small Business Credit, Debit, and Prepaid), Access to Capital (Open Banking for Business, Digital Doors) and Strategy.
Role:
- Go-to-Market: Partner with internal stakeholders (product, finance, legal, sales) to align initiatives with market needs and business goals for external rollout of initiatives
- Liaise and collaborate with key internal account teams and external stakeholders to support the account on product, sales, delivery, etc.
- Support SME overall business strategy and drive for secular shift through quantitative and qualitative strategy development, and drive to insight that will enable execution
- Lead quantitative analyses to inform product development, investment, and optimization.
- Develop and maintain performance dashboards tracking impact of product line strategies.
- Leverage qualitative & quantitative research and collaborate with the X-functional business units across Mastercard to develop narratives for key strategic initiatives.
- Present the findings and strategy to executive leadership.
- Participate in forward looking strategy conversations/workshops.
All about you:
Education, skills, experience, and outlook required for this role:
- Bachelor' Degree or equivalent.
- Proficient in python or R, Hive, Tableau, MSBI & applications, and VBA.
- Outstanding communication/presentation skills.
- Experience with statistical modelling and predictive analytical techniques.
- Experience in overseeing multiple projects and initiatives concurrently.
- Understanding of competitive offerings and industry trends.
- Experience in working collaboratively in a cross-functional role.
- Ability to influence and motivate others to achieve objectives.
- Ability to think big and bold, innovate with intention, and deliver scalable solutions.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Integrated Product Management
Director, Integrated Product Management - US Market Development
Overview
Are you curious about how we solve customer needs by leveraging products and services across Mastercard? Are you looking to work across a diverse customer base? Are you the kind of person who likes to be at the center of many different project opportunities? Join the Customer Solution Center as our newest Solutions Architect supporting volume and revenue-generating opportunities with acceptance-side customers and prospects!
The Customer Solutions Center sits at the intersection of product, services, marketing and, most importantly, our customers and prospects. We have a front-row seat for how our capabilities are driving impact in the industry. From our core products that are at the heart of everyday commerce to our newest solutions in digital, security, new networks and services, Solutions Architects play a vital role in driving influence and revenue for Mastercard.
As the Director, Integrated Product Management, you will work directly with our front-line sales teams in the US to deepen our relationship with new and existing customers by articulating a differentiated "Why Mastercard" story around our capabilities. You will lead solutioning efforts that leverage the full breadth of the Mastercard toolbox to solve customer pain points or address customer opportunities and visions. You will drive RFP responses, pitches, and customer conversations that integrate our payment products, digital assets, Data & Services and Cyber & Intelligence solutions into holistic value propositions for customers. You will identify customer needs and map them to Mastercard products and services and support the story-telling process across a diverse set of customers - core and emerging merchant verticals, acquirers, processors, and channel partners. You will also work on highly visible, strategic projects that will drive long-term, foundational impact for the organization.
About the Role
- Reports to the Vice President, Solutions Architect, NAM Market Development
- Based in Mastercard's Toronto office
- Understands Mastercard's products and solutions and can convey the capabilities in crisp, integrated narratives that help to differentiate Mastercard as the partner of choice.
- Collaborates with Market Development teams to identify customer needs and opportunities; recommends needs-based solutions in coordination with Product, Innovation, Services, and Marketing solutions across the Mastercard toolbox.
- Drives (often data-driven) thought leadership around topics that are top-of-mind in the market with a focus on competitive differentiation.
- Supports RFP responses for new opportunities; leads/facilitates the development of pitch content and articulates customer journeys that map to Mastercard capabilities.
- Provides informal "voice of the market" input to inform internal Product, Innovation, Services and Marketing stakeholders
All About You
- A problem solver, keen to understand customer challenges - inquisitive, and able to simplify complexity
- Foundational knowledge of the payments ecosystem, and understand Mastercard's role in it
- Demonstrated ability to analyze both quantitative and qualitative data, and derive meaningful implications and recommendations from said data
- General familiarity with the following Mastercard capabilities:
- Consumer Products (Consumer Credit, Small Business Credit, Debit)
- New Payment & Data Rails (Bill Pay, Transfer Solutions, Open Banking)
- Digital Solutions (MDES, Push Provisioning, Digital Wallets, UX journeys)
- Innovation (Mastercard Labs)
- Services (Loyalty Solutions, Consulting, Information Solutions, Managed Services, Fraud and Security)
- Marketing (Priceless Platforms, ESG programs)
- Excellent storyteller and communicator
- Demonstrated ability to work well collaboratively, including the ability to rally and gain backing from matrixed stakeholder groups
- While technical skills are a nice-to-have, storytelling skills and the ability to stitch together differentiated "Why Mastercard" propositions are essential.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.