49 Scheduling jobs in Canada

Scheduling Coordinator

Halifax, Nova Scotia PCL Construction

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Scheduling Coordinator
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.
Here's how a Scheduling Coordinator for our Atlantic Canada District contributes to our team:
**Responsibilities**
+ Understands project document controls and procedures.
+ Includes contract requirements in the schedule as directed by the senior management team.
+ Provides supporting information for the development of schedule impact analysis for contract changes and project impacts.
+ Prepares quantity take-offs for production analysis.
+ Communicates with site staff and subcontractors to determine the actual construction progress and track that progress.
+ Actively listens and asks questions to capture extract information for schedule updates.
+ Completes site walks to verify the construction process against the schedule.
+ Supports the project team with schedule updates.
+ Supports interactive planning and scheduling sessions.
+ Updates the schedule logic.
+ Collaborates with field supervision on look-ahead planning.
+ Assists schedulers with monitoring and communicating the project schedules to the project team and district staff.
+ Develops and maintains strong customer-focused relationships with all stakeholders.
+ Values and models the solution provider and profitability culture.
+ Other duties as required.
**Qualifications**
+ Post secondary degree or diploma in construction management, engineering or a related discipline preferred.
+ Applicable scheduling certification an asset.
+ Knowledge of construction specifications, building materials, methods and procedures, and the ability to read and understand construction drawings, specifications, contracts and proposal documents.
+ Knowledge of contracts.
+ Understanding of business acumen.
+ Ability to apply engineering principles to construction challenges.
+ Working knowledge of maintaining project schedules.
+ Effective verbal and written communication skills.
+ Ability to establish and maintain effective stakeholder relationships.
+ Ability to work independently or in a team environment with multiple stakeholders including estimators, field supervision, subcontractors, project team and clients.
+ Ability to work in a fast-paced environment while being flexible to changing needs.
+ Intermediate knowledge of Microsoft Office Suite and other applicable systems.
+ Some exposure to scheduling software such as Primavera P6, EPPM.
+ Knowledge of the Critical Path Scheduling method related to the construction industry.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Regular Full-Time
**Company:** PCL Constructors Canada Inc.
**Primary Location:** Halifax, Nova Scotia
**Job:** Scheduling Coordinator
**Requisition** : 9324
This advertiser has chosen not to accept applicants from your region.

Scheduling Coordinator

Abbotsford, British Columbia Fraser Valley Cataract and Laser

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

Salary: $22-$27

Refine Orthodontics in Abbotsford is searching for a Dental Receptionist/Scheduling Coordinator. We are looking for someone who is enthusiastic, caring and dependable. If you are up to the challenge of a fast paced environment and are willing to grow with us, then we would love to hear from you. All inquiries are kept confidential.


Position summary: Scheduling Coordinators (SC) are responsible for managing the front desk in our office. As an SC, your tasks would be: greeting patients; answering phone calls; handling daily paperwork; taking payments; managing insurance claims; booking appointments; inter-office communication; and starting contracts.


Dental experience is an asset


Skills/Abilities:

  • Good interpersonal skills to establish and maintain a positive rapport with patients, parents, doctors, staff and members of the community
  • Proficient computer knowledge, typing skills: minimum of 40 wpm
  • Effective verbal skills to communicate with patients, parents, doctors and staff in person and on the telephone
  • Pleasant telephone voice
  • Tactful persuasion skills to accommodate effective scheduling

This advertiser has chosen not to accept applicants from your region.

Scheduling Coordinator

Toronto, Ontario S.R.T. MedStaff

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

About S.R.T. MedStaff

S.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staff!


 

Why Join S.R.T. MedStaff?

S.R.T. MedStaff provides diverse opportunities and strong career path development in a variety of professional streams, along with excellent salary and benefits such as:

  • Permanent full-time position in a reputable healthcare agency
  • Extensive customer service experience and ongoing education about patient care services
  • RNAO Best Practice Spotlight Organization
  • Accredited by Accreditation Canada with Exemplary Status 
  • Competitive salary
  • Weekly direct deposit
  • Benefits package
  • RSP matching program
  • Perkopolis member
  • Employee perks
  • Staff appreciation events
  • Supportive team environment


 

Job Summary:

We are currently looking for Scheduling Coordinators to join our dynamic team in the heart of Toronto Downtown. Reporting to the Senior Manager of Client Services, the Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction. 


 

Responsibilities:

  • In collaboration with the patient/family/caregiver help set up patient care service by scheduling PSWs according to their geographical area/availability/skill set/language, etc.
  • Manage incoming requests to initiate service from referral sources and private patients.
  • Manage a high volume of incoming phone calls from patients, field staff, hospital clients, LHINs, etc. regarding service requests/changes and general inquiries.
  • Adjust patient schedules and share information with those in the patient’s circle of care, as needed for the delivery of service.
  • Manage calls pertaining to patient feedback.
  • Obtain information on patient issues/concerns and forward to a manager/supervisor as per agency protocol.
  • Liaise with agency supervisors and other staff to communicate patient and/or agency information.
 

Qualifications:

  • University degree or post-secondary education preferred.
  • Previous work experience in a customer service setting and/or call center setting.
  • Strong customer service and communication skills, both verbal and written.
  • Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset.
  • Effective organizational and problem solving skills with ability to prioritize tasks.
  • Ability to learn quickly and adapt in a multitasking, fast-paced, and changing environment.
  • Proficiency with Information Technology: Microsoft Office applications and Internet.
  • Medical terminology and a second language are considered assets.


 

We thank you for applying to S.R.T. MedStaff. We will review all applications. Only those applicants selected for further discussion will be contacted. S.R.T. MedStaff is committed to creating an inclusive and diverse work environment and meeting the needs of persons with disabilities. If you require any accommodation in the application process, please let us know in advance.

#hiring1

                                                                   

Powered by JazzHR

efWC9pw9v8

This advertiser has chosen not to accept applicants from your region.

Resource Scheduler

Burlington, Ontario A.S.P. Incorporated

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Job Description

RESOURCE PLANNER

Are you passionate about supporting organizations to achieve results and seeking the opportunity to join a team of Resource Planners?

A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, which is operating in 22 countries and employing more than 17000 professionals. A.S.P provides services to some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.

A.S.P. is looking for a Resource Planner who will manage scheduling of staff to support operations to run smoothly. A successful candidate will be required to work with integrity, respect, and take responsibility to maintain confidentiality.

What you will do:

  • Staffing of all open hours and processing communication to ensure proper staffing.
  • Designing, maintaining, and implementing schedules for all job sites as required.
  • Maintaining and providing all reports as required and ensuring all electronic reports are transmitted as per requirements.
  • Documenting all work hours, time differences and employee changes in the online systems to ensure accuracy.
  • Assigning new staff and re-assigning staff according to site requirements and established procedures.
  • Ensuring all vacancies due to any kind of absences are filled and communicating the information regularly with Human Resources.
  • Tracking and submitting additional costs of training time and unbillable overtime.
  • Assisting in tracking and analyzing scheduling trends.
  • Maintaining communication with all stakeholders within operation.
  • Reporting non-compliance to company policies, procedures, and or violations within the collective agreement if applicable.
  • Ensuring data relevant to employee lateness, illness, or positive feedback received are communicated to the Manager, Resource Planning.
  • Ensuring that all employee complaints are resolved as quickly as possible or referred to management, HR, or Area Manager.
  • Disseminating duties post orders to staff when assigning duties.
  • Positioning may be required to workdays/evenings/ nights and weekends as required to meet organizational needs.
  • Demonstrating ability to work effectively with employee groups and building partnerships at all levels of the organization.

Who you are:

  • Must be a High School Graduate and possess a Grade 12 High School Diploma (GED) or acceptable equivalent combination of education.
  • Have experience as a scheduler/planner or staffing coordinator in a fast-paced 24/7 operational and/or service delivery environment is an asset.
  • Experience in using a database, preferably within a scheduling environment.
  • Computer literacy is required, including knowledge of Microsoft Word, Excel, Internet Explorer and MS Outlook email with proficient typing skills.
  • Must have strong communication and customer service skills.
  • Demonstrate ability to handle difficult callers, stressful situations, and multiple tasks in a professional, positive and constructive manner.
  • Knowledge, awareness and understanding of the various inter-relationships with other Departments (Accounting/Payroll, HR/Recruiting, Training, etc.) and of the needs and goals of other Departments in relation to Resource Planning services.
  • Full time position - but work schedule can include working weekends
  • 12 hours, continental rotation
  • Enjoys driving the resolution of problems and is motivated by an environment of continually taking on new challenges.

Why you should work with A.S.P:

  • We care about our team and their personal and professional success.
  • We offer competitive salaries.
  • You can have flexible schedules.

A.S.P. Incorporated is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc. to apply.

We hire for PERSONALITY. We train for the job.

Powered by JazzHR

gCm235VnwQ

This advertiser has chosen not to accept applicants from your region.

Scheduling Student

Oakville, Ontario PCL Construction

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Scheduling Student
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of. As a student at PCL, you will get the opportunity for challenging work assignments in a supportive work environment which promotes personal and professional growth.
We are seeking **Scheduling Students** for our **Toronto district** , within our Canadian Buildings Division that are available for **4 month or 8 months starting January 2026.**
As a **Scheduling Student** and depending on your assigned project, you will have the opportunity to contribute to our team by:
**Responsibilities**
+ Assists with schedule creation
+ Updates for small projects based on direction from Scheduling Manager
+ Creates schedule content and completes schedule updates as directed
+ Assists schedulers with monitoring and communicating the project schedules to project and scheduling team
+ Basic Knowledge of construction specifications, building materials, methods, and materials.
**Qualifications**
+ Candidates must have a strong desire to work in a construction environment basic knowledge of building materials, methods, and materials
+ Application of various computer software programs will be required, including scheduling software such as: Primavera, Microsoft Project or excel as well as Microsoft Office Suite and other applicable systems
+ Effective verbal and written communication skills
+ Ability to work independently and in a team environment with scheduling team
**Next Step:**
+ Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online video interview.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make all employment-related decisions without regard to race,
color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us at with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Internship Full-Time
**Company:** PCL Constructors Canada Inc.
**Primary Location:** Oakville, Ontario
**Job:** Scheduling Student
**Requisition** : 9640
This advertiser has chosen not to accept applicants from your region.

Scheduling Manager

North Vancouver, British Columbia PCL Construction

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

Scheduling Manager
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.PCL is an innovative organization that focuses on the future of our employees as much as the future of construction.
Here's how a(n) Scheduling Manager for our Edmonton Industrial Management office contributes to our team:
**Responsibilities**
+ Facilitate the planning and scheduling process through various construction phases (preconstruction, construction, system completions, etc.);
+ Retrieve, consolidate and analyze information from various sources;
+ Conduct schedule analysis for constructability, risks and opportunities;
+ Collaborate with field supervision on look ahead planning;
+ Implement subcontractor schedules into the master project schedule;
+ Lead interactive planning sessions;
+ Manage schedule scope changes in alignment with contract requirements;
+ Analyze schedule delays, impacts and variances to the baseline and generate solutions for scheduling conflicts;
+ Communicate plans and schedules internally and externally through effective graphs and reports; and
+ Apply leadership skills to support the site manager in project execution.
**Qualifications**
+ Minimum 10 years of industry experience;
+ 5-8 years of dedicated planning and scheduling with direct hire trades and subcontractors;
+ Position is at the NSWWTP in North Vancouver;
+ Thorough understanding of planning and scheduling principles, best practices, and techniques;
+ Advanced knowledge of Oracle Primavera P6 and Microsoft Excel;
+ Utilize information from construction drawings, specifications, contracts, and proposal documents;
+ Understanding of Advanced Work Packaging / WorkFace Planning;
+ Experience in using schedule delay analysis methods, schedule risk analysis, and 4D scheduling would be an asset;
+ An Engineering Technology Diploma or Engineering Degree is preferred but not mandatory.
+ Capacity to prioritize work under strict timelines and be adaptable to changing needs;
+ A keen eye for detail;
+ High Emotional intelligence, especially with regard to social awareness and relationship management;
+ Effective listening and oral communication skills (including spoken, written, and visual);
+ Capable and confident presenting to small and large groups; and
+ Comfortable working with a variety of people, including estimators, field supervision, subcontractors, project management and clients.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Regular Full-Time
**Company:** PCL Industrial Management Inc.
**Primary Location:** North Vancouver, British Columbia
**Job:** Scheduling Manager
**Requisition** : 9450
This advertiser has chosen not to accept applicants from your region.

Scheduling Supervisor

Waterloo, Ontario CarePartners

Posted today

Job Viewed

Tap Again To Close

Job Description

full-time

Overview

CarePartners is adding to our team and we are looking for a Scheduling Supervisor. This position has a strong focus in customer service and provides intake and scheduling expertise within an integrated client focused service delivery model. The Scheduling Supervisor works closely with the Operations Manager and Director to ensure efficient operations within the branch.

This is a Full-Time position within our Waterloo Office. 

What We Offer

Incentives and Perks

  • Meaningful, fulfilling work, helping patients and their families behind the scenes
  • Supportive team environment and a great corporate culture
  • Paid orientation and comprehensive training and onboarding
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • An Employee Assistance Program (EAP) for you and your family members
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services
  • What The Role Involves

  • Works closely with the Director, Operations Manager and branch to effectively build and maintain a master schedule for front line healthcare workers
  • Participates in hiring and orientation of new Team Coordinators to ensure ongoing staff training and development opportunities are met.
  • Monitors and ensures standard scheduling procedures to promote quality service and control costs.
  • Monitors the schedule of Team Coordinators and adjust when necessary to ensure that there is an even distribution of workload among the team.
  • Acts as a super-user, trains and coaches others in the use of the automated information & scheduling system (PROCURA), and Workflow
  • Supports the team through effective problem solving of conflicts/issues with regards to challenging scheduling cases or hard-to-service areas for scheduling.
  • Facilitates a team approach where problem solving and solutions are encouraged and identifies and removes barriers to the effectiveness of the team.
  • Promotes a continuous quality improvement approach to customer service.
  • Responds to questions and concerns regarding scheduling policies and practices.
  • Monitors and compiles statistical information and regularly provides statistical reports to Operations Manager.
  • Makes recommendations regarding Community Support Worker (CSW)/ Nursing utilization rates and provides recruitment needs to Operations Manager
  • Monitors Team Coordinators compliance with service agreements/contracts and established procedures, practices and the Collective Agreement.
  • Monitors monthly financial benchmarks and proceeds with corrective actions.
  • Holds team meetings with Team Coordinators and provides additional training on a weekly basis
  • Identifies operational gaps and communicates areas of improvement, makes recommendations on policies and procedures.
  • Actively participates in internal and external committees and community functions (i.e. workshops, job/health fairs, community boards, participation on focus groups) and is a member of the Joint Health and Safety Committee
  • Performs other duties as required
  • What You Bring

  • The minimum qualifications for this job are one to three (1-3) years of post-secondary education and three to six (3-6) years of job-related work experience, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Exceptional analytical and problem-solving skills.
  • Thorough knowledge of LHIN contractual obligations and case management is required.
  • Advanced database & software knowledge and experience is required.
  • Supervisory and Customer Service experience is an asset.
  • Knowledge of medical terminology is an asset.
  • Able to work non-traditional hours
  • CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

    This advertiser has chosen not to accept applicants from your region.
    Be The First To Know

    About the latest Scheduling Jobs in Canada !

    Scheduling Supervisor

    St. Catharines, Ontario CarePartners

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    temporary full-time

    Overview

    CarePartners is adding to our team and we are looking for a Scheduling Supervisor. This position has a strong focus in customer service and provides intake and scheduling expertise within an integrated client focused service delivery model. The Scheduling Supervisor works closely with the Operations Managers to ensure efficient operations within the branch.

    This is a Temporary Full-Time position, on a 1-year contract, within our St. Catharine's Office. 

    What We Offer

    Incentives and Perks

  • Meaningful, fulfilling work, helping patients and their families behind the scenes
  • Supportive team environment and a great corporate culture
  • Paid orientation and comprehensive training and onboarding
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • An Employee Assistance Program (EAP) for you and your family members
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services
  • What The Role Involves

  • Works closely with the Director, Operations Manager and branch to effectively build and maintain a master schedule for front line healthcare workers
  • Participates in hiring and orientation of new Team Coordinators to ensure ongoing staff training and development opportunities are met.
  • Monitors and ensures standard scheduling procedures to promote quality service and control costs.
  • Monitors the schedule of Team Coordinators and adjust when necessary to ensure that there is an even distribution of workload among the team.
  • Acts as a super-user, trains and coaches others in the use of the automated information & scheduling system (PROCURA), and Workflow
  • Supports the team through effective problem solving of conflicts/issues with regards to challenging scheduling cases or hard-to-service areas for scheduling.
  • Facilitates a team approach where problem solving and solutions are encouraged and identifies and removes barriers to the effectiveness of the team.
  • Promotes a continuous quality improvement approach to customer service.
  • Responds to questions and concerns regarding scheduling policies and practices.
  • Monitors and compiles statistical information and regularly provides statistical reports to Operations Manager.
  • Makes recommendations regarding Community Support Worker (CSW)/ Nursing utilization rates and provides recruitment needs to Operations Manager
  • Monitors Team Coordinators compliance with service agreements/contracts and established procedures, practices and the Collective Agreement.
  • Monitors monthly financial benchmarks and proceeds with corrective actions.
  • Holds team meetings with Team Coordinators and provides additional training on a weekly basis
  • Identifies operational gaps and communicates areas of improvement, makes recommendations on policies and procedures.
  • Actively participates in internal and external committees and community functions (i.e. workshops, job/health fairs, community boards, participation on focus groups) and is a member of the Joint Health and Safety Committee
  • Performs other duties as required
  • What You Bring

  • The minimum qualifications for this job are one to three (1-3) years of post-secondary education and three to six (3-6) years of job-related work experience, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Exceptional analytical and problem-solving skills.
  • Thorough knowledge of LHIN contractual obligations and case management is required.
  • Advanced database & software knowledge and experience is required.
  • Supervisory and Customer Service experience is an asset.
  • Knowledge of medical terminology is an asset.
  • Able to work non-traditional hours
  • CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

    This advertiser has chosen not to accept applicants from your region.

    Scheduling Supervisor

    Kitchener, British Columbia CarePartners

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    full-time

    Overview

    CarePartners is adding to our team and we are looking for a Scheduling Supervisor. This position has a strong focus in customer service and provides intake and scheduling expertise within an integrated client focused service delivery model. The Scheduling Supervisor works closely with the Operations Manager and Director to ensure efficient operations within the branch.

    This is a Full-Time position within our Waterloo Office. 

    What We Offer

    Incentives and Perks

  • Meaningful, fulfilling work, helping patients and their families behind the scenes
  • Supportive team environment and a great corporate culture
  • Paid orientation and comprehensive training and onboarding
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • An Employee Assistance Program (EAP) for you and your family members
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services
  • What The Role Involves

  • Works closely with the Director, Operations Manager and branch to effectively build and maintain a master schedule for front line healthcare workers
  • Participates in hiring and orientation of new Team Coordinators to ensure ongoing staff training and development opportunities are met.
  • Monitors and ensures standard scheduling procedures to promote quality service and control costs.
  • Monitors the schedule of Team Coordinators and adjust when necessary to ensure that there is an even distribution of workload among the team.
  • Acts as a super-user, trains and coaches others in the use of the automated information & scheduling system (PROCURA), and Workflow
  • Supports the team through effective problem solving of conflicts/issues with regards to challenging scheduling cases or hard-to-service areas for scheduling.
  • Facilitates a team approach where problem solving and solutions are encouraged and identifies and removes barriers to the effectiveness of the team.
  • Promotes a continuous quality improvement approach to customer service.
  • Responds to questions and concerns regarding scheduling policies and practices.
  • Monitors and compiles statistical information and regularly provides statistical reports to Operations Manager.
  • Makes recommendations regarding Community Support Worker (CSW)/ Nursing utilization rates and provides recruitment needs to Operations Manager
  • Monitors Team Coordinators compliance with service agreements/contracts and established procedures, practices and the Collective Agreement.
  • Monitors monthly financial benchmarks and proceeds with corrective actions.
  • Holds team meetings with Team Coordinators and provides additional training on a weekly basis
  • Identifies operational gaps and communicates areas of improvement, makes recommendations on policies and procedures.
  • Actively participates in internal and external committees and community functions (i.e. workshops, job/health fairs, community boards, participation on focus groups) and is a member of the Joint Health and Safety Committee
  • Performs other duties as required
  • What You Bring

  • The minimum qualifications for this job are one to three (1-3) years of post-secondary education and three to six (3-6) years of job-related work experience, or an equivalent combination of education and experience.
  • Excellent verbal and written communication skills.
  • Exceptional analytical and problem-solving skills.
  • Thorough knowledge of LHIN contractual obligations and case management is required.
  • Advanced database & software knowledge and experience is required.
  • Supervisory and Customer Service experience is an asset.
  • Knowledge of medical terminology is an asset.
  • Able to work non-traditional hours
  • CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Scheduling Jobs