56 Security Engineering jobs in Canada
Senior Network Security Engineer
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Job Description
GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For almost 30 years, GHS has delivered an enterprise level of service and support to clients. Recognized with industry-leading awards each year, GHS translates this differentiation into positive client experiences.
As a S. Network Security Engineer, you will be reporting to the Network Security Manager to implement and support a wide variety of network and security technologies, combining deep knowledge of technology infrastructure to support a seamless experience for internal and external customers. This will include participating in the design, deployment, configuration and troubleshooting of Network Security technologies such as NGFW, IPS/IDS, NAC, LAN, WAN, WLAN, Data Center, and Cloud networking technologies within Information Technology.
Responsibilities:
- Troubleshooting cloud network and security infrastructure solutions, including hybrid cloud connectivity, firewalls, load balancers, IPSEC VPN, etc.
- Responsible for designing, deploying, configuring, maintaining and troubleshooting Palo Alto, FortiGate, Cisco Firepower and Juniper firewalls.
- Responsible for designing, deploying, configuring, maintaining and troubleshooting IP Networking. Routing protocols (OSPF, BGP), Segment Routing, QoS, IP VPN, VPLS, EVPN, VxLAN, NAT, etc.
- Responsible for troubleshooting, isolate and correct service-affecting issues on the network in areas including but not limited to: routing protocols, routers, switches, firewall administration, MPLS, BGP, VPN, load balancing.
- Responsible for building, interconnecting, and supporting networks with one of the cloud providers - Regions and Availability Zones. Including working knowledge and hands-on experience of VPC connectivity, Transit Gateway, Direct link/connect methodologies.
- Conduct research, analyze, recommend, implement, troubleshoot for SDWAN infrastructure (implementation and troubleshooting) (Fortinet and Zscaler products)
- Perform the execution of day-to-day networking operations to guarantee network availability, stability, and serviceability with the least amount of downtime possible.
- Design, maintain the network infrastructure services, including the installation, architecture, design, setup, troubleshooting, and maintenance of network and security software and hardware in a mixed vendor environment.
- Review assigned service requests daily, follow up and provide status updates to clients; effectively maintain service delivery status and backlog.
- Lead the technical delivery of projects, including design, configuration, and testing of technical solutions for enterprise-wide projects.
- Work with vendors, customers, partners, providers, and peer technical staff on implementation, optimization, and security of Network and Security system. This includes, but is not limited to, troubleshooting infrastructure and services including routers, switches, access points, load balancers in both an on -premises environment and an Cloud environment, layer 7 firewalls, remote access solutions and site connectivity
- Research, analyze, recommend, and implement new software, hardware, tools, systems, and processes to increase efficiency, lower total cost of ownership, and improve performance.
- Perform infrastructure maintenance and upgrades to client environments.
- Provide incident management and support to the critical issues escalated by Network Security Services Operations, including internal and external communications, team coordination of repair and then root cause analysis efforts.
- Create and review the documentation of the current Network Architecture and develop Network solutions to enhance existing services.
- Perform infrastructure maintenance and upgrades to client environments.
- Perform technical assessments using industry standard toolsets for network, server, and security architectures.
- Communicate effectively with internal and external audiences with varying levels of technical expertise.
- Participate in the on-call rotation and be able to respond to critical or high severity alerts after hours and follow documented steps to address such issues.
- Participate with on demand after hours change implementation for new initiatives and or in support of incident management.
Personal attributes:
- Excellent verbal and written communications skills
- In addition to network and security expertise, we expect the engineer to have a
- Strong team player and enjoys working in a fast-paced team atmosphere
- Ability to manage priorities, commitments and projects
- Must be able to grasp highly technical concepts quickly
- Passionate about cybersecurity concepts and technologies
Disclaimer:
What you'll get:
Competitive salary
Health benefits (medical, vision, dental)
Life insurance
Pension plan
Professional development
Amazing company culture
Free parking
Gym on-site
Join a team of professionals led by a diverse set of leaders from across the industry.
GlassHouse Systems commitment:
We believe that a diverse team is the key to innovation and growth. We are an equal opportunity employer that values diversity at our company and encourages all candidates to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
GlassHouse Systems will accommodate individuals with disabilities through each stage of the recruitment process. Please advise us of any needs when your interview is booked and we will do our best to meet your needs.
Please note that all candidates have to be legally eligible to work in Canada.
Any offer of employment will be conditional upon a criminal record check.
GlassHouse Systems thanks all candidates for their interest, however only those selected to continue in the process will be contacted.
Requirements:
- Bachelor’s degree or equivalent
- Must have 10+ years experience working in large enterprises implementing hybrid cloud connectivity and enterprise security needs in the network context.
- Extensive support of Routing Protocols/Technologies such BGP, OSPF, MPLS VPN, Multicast.
- Demonstrated experience in LAN/WAN, MPLS, QoS, multicast and core networking discipline, including advance routing protocols like BGP and OSPF
- Experience with technologies such as: Palo Alto, FortiGate, Cisco Firepower and Juniper vSRX
- Ability to perform TCP/IP Network traces/packet captures with solid experience interpreting results.
- Experience with Firewall environments, IDS/IPS, NAC Management, SD-WAN, VPN, Firewalls, etc.
- Vendor certification –
o Cisco (CCNP) - A Must!
o Fortinet (FCA, FCP)
o Palo Alto (PCNSE)
Nice to Have:
- Experience in IT and Data Centre infrastructure strategies, solutions, and concepts
- Knowledge of Virtualization techniques (VMWare, Hyper-V)
- Scripting Languages: Python
- Advanced Configuration of Juniper vSRX Firewall and Zscaler SDWAN
- Experience in ITSM ticketing tool – Service Now
- Vendor certification –
o Cisco (CCIE)
o Fortinet (FCSS)
o Juniper (JNCIA-SEC/ JNCIS-SEC)
Senior Network Security Engineer (Palo Alto, Netskope, Cloudflare)
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Job Description
Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy , our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one of the top performers on the TSX . We’re also thrilled to be named a Greater Toronto Top Employer and proudly certified as a Great Place to Work®. These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.
As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare .
If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.
Join us as our new Senior Network Security Engineer , where you will bring extensive expertise in incident management, firewall rule administration, and cutting-edge technologies such as Cloudflare and Netskope. Reporting directly to the Senior Manager, Network Security, you'll play a key role in fortifying our organization against cyber threats, leading daily event monitoring, and incident response.
What will you be doing?
- Deploy, configure, and manage Palo Alto firewalls across on-premises, cloud, and hybrid environments, leveraging deep knowledge of App-ID, User-ID, Content-ID, and Wildfire.
- Implement and manage Cloudflare security services, including WAF rule sets, DDoS protection, bot management, and SSL/TLS encryption.
- Configure and optimize Netskope Security Service Edge (SSE) solutions to protect data and manage threats effectively.
- Use scripting languages such as Python and PowerShell to automate tasks and support incident response.
- Oversee daily operations of certificates, secret management, and key management tools.
- Secure web applications by applying best practices in web application security.
- Develop technical documentation to support troubleshooting, training, and program development.
- Lead end-to-end security projects and mentor junior security practitioners.
- Communicate technical concepts clearly to both technical and non-technical stakeholders.
- Collaborate with cross-functional teams including IT Infrastructure, Application Delivery, Legal, HR, and Support.
- Coach and mentor developers, engineers, and security staff to improve security practices and awareness.
- Maintain compliance with Bill 198, SOC2, and PCI DSS controls within your area of responsibility.
- Enhance and manage security processes and technologies to detect, investigate, and remediate security incidents.
- Manage vendor relationships and negotiate contracts to support security initiatives.
What experience do you have?
- Bachelor’s degree in security or a related field.
- Minimum five years of experience in network security domains, including hands-on work with firewalls, cloud security, and threat protection.
- Proficient in Microsoft Office365 suite, Sentinel One, or Cylance.
- Strong understanding of Windows Operating Systems (desktop and server), network routing, and switching.
- Demonstrated ability to react quickly and effectively in high-pressure situations.
- Microsoft Azure Certification (Required).
- Optional certifications: Cisco, Palo Alto, Security+, CISSP.
- Deep expertise in Palo Alto Networks NGFW, including deployment across on-premises, cloud, and hybrid environments, and advanced features like App-ID, User-ID, Content-ID, and Wildfire.
- In-depth knowledge of Cloudflare’s WAF and security services, including DDoS protection, bot management, and SSL/TLS encryption.
- Strong understanding of Security Service Edge (SSE) platforms, particularly Netskope, including architecture, deployment, and threat management capabilities.
- Nice-to-have: Experience in a 24x7 Security Operations Center or Managed Security Service Provider.
- Required to participate in a 24/7 on-call rotation, one week per month.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
Why should you work for goeasy?
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…
Financial Benefits:
- Leverage our RRSP match and Employee Share Purchase Plan programs.
- Annual bonus that rewards your hard work and dedication.
- Employee discounts on furniture, electronics, and appliances.
- MAT & PAT leave top-up.
- Expand your financial knowledge through engaging Financial Literacy Learning opportunities.
Health and Lifestyle:
- Enjoy company-paid volunteer days to give back to the community.
- Access 24/7 healthcare with Virtual Doctor Appointments.
- Personalize your benefits with a flexible modular benefits package.
- Stay fit and energized with exclusive access to our on-site private gym at our head office.
Employee Perks:
- Fuel your growth with the Tuition Assistance Program.
- Double the impact of your generosity with Company Matched Charitable Donations.
- Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
- Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!
Diversity, Inclusion, and Equal Opportunity Employment:
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. This means that we are committed to cultivating and preserving a work culture where we celebrate who we are, where everyone feels seen and heard and where every employee can fulfill their potential. As an equal opportunity employer, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants, however we will only be contacting those for interview who possess the skills and qualifications outlined above.
Network Security Sales Specialist, Enterprise Browser
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Company Description
Our Mission
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
Who We Are
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
Job DescriptionYour Career
You will join an exciting and high growth business unit with Palo Alto Networks positioning the industry’s most comprehensive SASE security platform, with the industry’s broadest security and compliance coverage for applications used by your hybrid workforce, regardless of whether they are at home, on the go, or in the office.
In this role, you will be responsible for managing a territory focusing on Major, Strategic, and Enterprise Accounts. Working closely with Palo Alto business partners and driving sales for our Enterprise Browser security solution, into new and existing customers. It is expected that you deliver or exceed your sales targets in both new business and renewals for ACV and TCV bookings. The role expects you to define your territory, strategies and then lead local execution and in alignment to company strategies and tactics within the Prisma SASE organization.
Your Impact
- Win new logos, renew existing customer and expand business within your territory
- Achieve ACV sales quotas on a monthly and quarterly basis
- Present regular/accurate forecasting for review
- Track and report on all opportunities, pipeline, and bookings to provide forecast reports to region management
- Establish relationships and engage with the local reseller and alliance partners on sales programs and joint activities
- Develop, share and implement standard methodologies and account strategies to increase our sales penetration of Enterprise Browser into our top accounts
- Engage with customers to identify and progress opportunities whilst delivering subject matter expertise on Enterprise Browser solutions
- Qualify and progress leads and opportunities through the sales cycle to closure
- Keep up-to-date knowledge of Enterprise Browser and other browser technologies as well as the competitive position of the company
- Conduct consistent training and communications for the sales and channel teams as well as joint engagement within the wider organization
- Contribute to the larger Palo Alto Network’s Prisma SASE strategy by providing regional specific intelligence and reporting
- Apply subject matter expertise in training, QBRs, enablement, and other engagement activities
- Gather “Voice of Customer” and competitive intelligence and share with theater and global Prisma SASE organization
- Help build and project Palo Alto Networks position
Your Experience
- 4+ years' experience exceeding sales quota as Account Manager, or Territory Account Manager for a multinational company
- Sales excellence - ability to demonstrate planning, strategy, qualification and execution
- Prior experience selling SAAS or Cybersecurity network solutions
- Existing relationships within the region, including top accounts and reseller partners
- Excellent communication skills including strong verbal and written skills and proven presentation skills being able to articulate complex topics
- Experience with target account selling, solution selling, and consultative sales techniques
Additional Information
The Team
Palo Alto Networks has brought technology to the market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers and help them understand how our products can protect their environments. This is where our sales teams come in. Our sales team members work together with large organizations to keep their digital information safe. Our passionate sales teams educate, inspire, and empower our potential clients.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won’t find someone at Palo Alto Networks that isn’t committed to your success – with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You’re an amazing salesperson – you’re just looking for something more substantial and challenging as your next step.
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $256000 - $352000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
Our Commitment
We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Motor-Vehicle Requirement:
This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.
Network Security Analyst - Palo Alto, MS AVS Cloud Migration
Posted 3 days ago
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Network Security Analyst - Palo Alto, MS AVS Cloud Migration
Competencies: Digital : Network Security Palo Alto, CNS_Network Security_Cisco Experience (Years): 6-8
Keywords: Palo Alto, Vmware
Role Description: Migration of On-Prem datacenter to Microsoft AVS Cloud. Coordination with clients Technical team Essential Skills:
1) skill and experience of migration of Palo Alto physical firewall configuration, routing configuration and other policy to virtual palo Alto firewall.
2) experience of migration of site to site VPN links from one dc to AVS cloud.
3) NSX T configuration skills including bgp routing in Azure.
4) overall VMware and Azure AVS migration skill is a plus.
5) IP design planning and deployment is a must skills.
6) IP whitelist, redesign of public IP, load balancer experience, SsL certificate migration are must Experience of Azure AVS technology.
Desirable Skills: Experience of Azure AVS technology.
Network and Security Specialist
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Job Description
Salary: $80,000.00 - $100,000.00 per annum
We are seeking a motivated and skilled Intermediate/Senior Network Engineer to join our Professional Services team. In this role, you will be responsible for designing, implementing, and supporting enterprise-grade network infrastructures across on-premises and cloud environments. You will play a key role in ensuring network performance, security, and scalability, while contributing to the delivery of reliable and efficient hybrid connectivity solutions.
Key Responsibilities
- Design, deploy, and maintain enterprise network infrastructure across on-premises and cloud environments.
- Build and manage highly available, secure, and scalable network architectures, including WAN, LAN, and cloud networking (e.g., AWS VPC, Azure VNet).
- Configure and support network appliances such as firewalls, routers, switches, and VPN concentrators.
- Automate network provisioning and configuration management using tools like Ansible, Terraform, or Python-based scripts.
- Monitor network performance, troubleshoot connectivity issues, and optimize traffic flow and reliability.
- Collaborate with cloud, security, and infrastructure teams to implement secure and efficient network solutions.
- Implement robust network backup, disaster recovery, and firmware/patch management strategies.
- Ensure systems comply with organizational security and compliance standards.
- Document infrastructure, configurations, and procedures.
Required Qualifications
- 6+ years of hands-on experience in network engineering and administration (routing, switching, firewalls, VPNs, etc.).
- 3+ years of experience managing networking infrastructure in cloud platforms (AWS, Azure, GCP)
- Strong experience with network automation and infrastructure-as-code tools (Ansible, Terraform, etc.).
- Solid understanding of core networking concepts, including TCP/IP, VLANs, BGP, OSPF, NAT, and load balancing.
- Familiarity with SD-WAN, cloud networking (e.g., Azure VNet, AWS VPC), and virtual network appliances is a strong plus.
- Experience with network monitoring and logging tools (e.g., SolarWinds, PRTG, Wireshark, or similar) is a plus.
- Excellent troubleshooting, documentation, and communication skills.
Preferred Qualifications
- Certifications in one or more of the following areas: - Cisco CCNP and/or CCIE - F5 (F5-CA/LTM/GTM/APM) - Aruba - Palo Alto Network (Certified Network Security Engineer) - ISC (CCSP or CISSP) - Fortinet Product line Juniper Vmware NSX
- Experience with network configuration management and version control tools (e.g., Ansible, Git).
- Familiarity with automation and orchestration in network environments.
- Exposure to security best practices and compliance frameworks (SOC 2, ISO 27001, etc).
- Experience in air-gapped environments.
What We Offer
- Competitive salary and performance bonuses
- Flexible working hours and remote options
- Comprehensive health, and dental insurance
- Professional development and certification reimbursement
- A collaborative team environment working with cutting-edge tech
Work Model
We promote work-life balance and Family is one of our values. We enable our employees to work from home and from the office by providing a hybrid work model with flexibility. This role will work primarily from the office, however we will work together to ensure you have flexibility.
Our Commitment to You
As a proud equal opportunity employer, we encourage applicants from all walks of life to apply to join our growing team. We are committed to providing all employees with a workplace experience that is free from barriers, discrimination, and harassment regardless of age, sex, gender, sexual orientation, faith identity, nationality, and/or disability status. If youre driven, hard-working, and want to join a dynamic and energetic team, we welcome you to apply today and encourage you to come as you are.
About PureLogic IT
PureLogic IT provides innovative IT solutions for the Federal Government and private sector organizations. We enable outcomes as a secure and trusted technology service provider across current and emerging technologies. With expertise across all areas of IT including cloud technology, software solutions, and infrastructure, as well as professional services - its what we do and how we do it that makes us different. We are a Canadian, women-owned, equal opportunity employer with a family culture and passion for giving back. Strong. Secure. Engage.Together . This is our Mission.
Cyber Security Manager - CSOC & Cyber Engineering
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Job Description
Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
Your role:
The Cyber Security Manager leads our frontline defence against cyber threats and is responsible for managing technical security teams including the Cyber Security Operations Center and Cyber Engineering within the respective region. Acting as the first line of defence, this manager ensures the deployment, operations and continuous improvement of security tools, technologies and processes that protect Global Relay. The individual manages schedules for a team of technical Cyber Security Specialists, 24 x 7 coverage, communicates company goals, policies, requirements, and deadlines to the team. They motivate team members, supports management, including hiring and training, team performance, and communicates concerns to management and team members. The role includes leading incident response, driving threat intelligence capabilities and ensuring alignment with business and regulatory expectations. As well as evaluation of security systems and processes and working closely with but not limited to management, operations/DevOps, and development teams on security related matters.
Your responsibilities:
- Work closely with company leadership in the implementation, maintenance, and support of enterprise class security software.
- Work closely with the operations teams on the implementation and support of security systems and hardening of Global Relay infrastructure.
- Work closely with the Architects and Development teams on the design and deployment of specialized security components that are integrated to Global Relay's customer-facing products.
- Ensure timely detection, analysis, containment and remediation of security threats and incidents.
- Monitor security tools and systems to identify and respond to potential threats in real time.
- Coordinate and escalate incident response as per Global Relays incident response processes and procedures.
- Participate in the design and maintenance of Global Relay's security policies and procedures.
- Act as the approval point for various changes as per the change management process.
- Manage a team of Cyber Security Specialists responsible for running day-to-day security operations and cyber security programs.
- Lead team's hiring processes and new team member training.
- Mentor and guide the professional and technical development of team members.
- Communicate job expectations, plan, monitor, appraise, and review job contributions.
- Minimize turnover and attrition for existing employees.
- Help your team build relationships across functions and time zones to maintain team cohesion and morale.
- Prepare and complete action plans, implement production, productivity, quality, and customer-service standards, resolve problems, complete audits, and identify trends.
- Lead continuous improvement initiatives for processes, procedures and playbooks across CSOC and Cyber Engineering.
- Develop, maintain and report KPIs and metrics to measure performance and effectiveness of security operations.
- Identify risks and issues and report into Global Relays' Information Security Risk Management processes.
- Instil a spirit of continuous improvement in skills development, documentation, procedures, and expanding capabilities by leveraging automation.
- Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures.
- Develop and maintain process documentation, instantiating a culture of knowledge sharing, avoiding knowledge hoarding.
- Conduct team meetings to update members on best practices and continuing expectations.
- Provide encouragement to team members, including identifying areas for additional training or skills development.
- Answer team member questions, help with team member problems, and oversee team member work for quality and guideline compliance.
- Communicate deadlines and goals to team members.
- Develop strategies to promote team member adherence to company regulations and performance goals.
- Participate in annual individual performance appraisals (IPAs) for team members.
- Approve team members' time off requests.
- Occasional travel to manage team collaboration activities.
- Other duties as assigned.
About you:
- 10+ years of experience managing a technical team, preferably in a NOC or SOC or other 24 x 7 environment.
- 5+ years in a leadership or management role within an Operations environment.
- Strong experience in incident response, threat detection, vulnerability management and security tool management.
- Demonstrated ability to lead technical teams and collaborate cross-functionally.
- Clear understanding of current threats, attach techniques and mitigation strategies.
- Industry Qualifications such as CISSP, CISM, GCIA or GCIH.
- In-depth knowledge of information security frameworks such as ISO 27001, SOC 2, FedRAMP, MITR ATT&CK and CIS Controls.
- Experience using an internal and external ticketing system for ITIL-based incident, problem and change management.
- Previous experience in troubleshooting day-to-day operational processes such as report generation, data verification, data correlation, etc.
- Ability to research and maintain proficiency in software, tools, techniques, countermeasures, and trends in information security, network vulnerabilities and encryption.
- Ability to communicate diplomatically and effectively at all levels of the organization with all classifications, including the very technical.
- Strong understanding of information security related tools and technologies.
- Excellent verbal, written and documentation skills.
- Methodical and creative approach to problem-solving.
- Superior time management and prioritizing ability.
- Strong relationship building, Leadership and motivational skills.
- Conflict and people management skills.
Compensation:
Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.
The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.
For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!
British Columbia - Base salary range
$140,000—$170,000 CAD
What you can expect:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.
We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business, culture, and community involvement, visit
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