244 Security Services jobs in Canada

Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Analyst – Managed Security Services provides first-level technical client support and upholds defined service level agreements (SLA) and customer service excellence for one or more of three particular disciplines: Network Security, Information Security, and/or Endpoint Security. The Analyst focuses on developing their knowledge and technical expertise.
What you will do:
•    24x7 Support – 80% job weight
o    Monitors and resolves first-level security support requests. Escalates second-level support to senior team members
o    Collects and disseminates information to clients during and post-incident
o    Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
o    Updating the knowledge base articles
o    Applies Trusted Advisor techniques to build up client trust and influence loyalty
•    Professional Development – 20% job weight
o    Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
o    Participate notably in assigned self-paced trainings
What we expect of you: 
•    Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field, OR
•    4 years of Information Technology experience, to include 1 year in supporting information technology/systems
•    Beginner level certification in a Managed Security Services discipline is a plus, including but not limited to:
o    Check Point: CCSA, Cisco; CCNA-Security (ASA-Firepower / FTD); Palo Alto: PCNSE (Prisma SASE/SD-WAN), Fortinet: FCP (previous NSE 4)
•    Call handling/ticket experience is a plus
•    The position is part of a 7-day per week, 24 hour per day managed services operations. To provide the required coverage, must be willing to work weekends, holidays, and overtime.
•    Foster a positive team environment by being approachable and assisting teammates.
•    Actively engage in coaching and continuous learning to enhance technical skills.
•    Understanding of IT infrastructure and Information Systems design, including hardware, software and services used in an enterprise.
•    Investigate and resolve technical issues using established procedures.
•    Demonstrate strong verbal and written communication skills.
•    Apply critical thinking and problem-solving abilities to address challenges.
•    Manage time effectively and maintain organizational skills.
•    Proficiency with productivity tools such as word processing, spreadsheet, diagram creation, presentation and email processing applications.
•    Demonstrated ability to learn and adapt to new technologies and products.

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.
Salary : $60,000

We make technology work so people can do great things.      

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

Job Description

About Securiguard

At Securiguard, our purpose is simple: to make people feel safe . That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.

About the Role

As a Loss Prevention Officer with Securiguard, you'll be more than just a security presence-you'll be a frontline ambassador of safety and trust in the retail environment. This role is ideal for individuals who are observant, proactive, and committed to protecting people, property, and reputations. Working as part of a collaborative team, you'll use investigative techniques, real-time surveillance, and strong customer service to help reduce theft and loss, while promoting a welcoming and secure environment for staff and guests. At Securiguard, we don't just fill positions-we empower our team members to take ownership, make meaningful contributions, and grow their careers in a company that values integrity, accountability, and continuous improvement.

What you would do:

• Monitoring for suspicious behavior through both mobile and static surveillance to prevent theft and other security risks.
• Apprehending and safely detaining shoplifters when necessary, including making arrests where required, in accordance with legal and company protocols.
• Completing thorough and accurate incident reports at the end of each shift.
• Maintaining a visible security presence across multiple store locations, depending on operational needs.
• Collaborating with fellow officers and store staff, while also being comfortable working independently.
• Managing difficult or high-stress situations with professionalism and a calm, steady approach.
• Standing and remaining attentive during shifts of up to 8 hours.

Job Requirements

• Valid BC Security Worker License
• Advanced Security Training preferred
• Minimum of 1 year of security industry experience
• Minimum of 6 months of loss prevention experience
• Occupational First Aid Level 1 (OFA Level 1) or equivalent
• Must be flexible to work in multiple stores/locations
• Must be able to stand for an 8-hour period

Employee Perks We Offer

• Paid Training
• Extended Health Benefits
• Discount Cineplex Movie Tickets
• Opportunities for flexible scheduling and overtime work
• Recognition Programs & Events

Who We Are

At Securiguard we believe in living and acting by our values: R.E.A.C.H. Respect · Empathy · Accountability · Courtesy · Honesty

We're in the business of making people feel safe. We have proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects, and have the largest and highest accredited K-9 detection and screening division in Canada.

With the ability to service clients across Canada-including major centers, small towns, and remote locations by air, land, or sea-our team of 4000+ strong security and safety professionals provide people with a feeling of safety by offering a comprehensive selection of security services and solutions.

Diversity is at the heart of what helps us grow and adapt. By creating an inclusive environment where everyone has equal opportunities, we spark ideas that solve real-world challenges. This commitment has been recognized with awards like Canada's Most Admired Corporate Cultures (2021, 2024) and the Queen's University IRC Award for Best Learning & Development Strategy at the Canadian HR Awards.

Why Join Us?

Be part of a team that prioritizes people-because when employees thrive, everything else falls into place. Apply today to make a difference at Securiguard.

Job Description

Not just a job
a community
a partnership

a team

Youll experience them all at London Drugs. As one of Canadas fastest growing and most successful retail chains, we know what it takes to build a satisfying career. You can expect community involvement, terrific benefits and a positive state-of-the-art retail store environment. Join the people who make the London Drugs experience so much better! We currently have the following opportunity at our Head Office in Richmond, BC .

Loss Prevention Supervisor


The Loss Prevention (LP) Supervisor is responsible for the direct supervision of area Loss Prevention personnel and programs. This role ensures the Area Loss Prevention plan is executed effectively, and that team members are trained, professional, and capable of delivering security programs in stores.

The Supervisor monitors inventory loss and crime trends, ensures department and store shrink objectives are met, oversee investigations, and ensures appropriate incident response at area locations.

Responsibilities Include:

• Protect all company assets and reduce losses.
• Supervise Loss Prevention team, including scheduling, training, and performance management.
• Monitor inventory loss and crime trends; meet shrink targets, lead investigations and ensure appropriate emergency response.
• Maintain effective liaison with public safety authorities, law enforcement, vendors, and other security professionals.
• Be cognizant of and report issues which could adversely affect the morale of employees.
• Ensure compliance with licensing, regulatory requirements, and company policies.
• Oversee the use of physical security systems and ensure safe, legal, and ethical practices.
• Maintain accurate records, complete payroll and administrative tasks, and ensure documentation meets standards.
• Deliver approved training programs and support team development.
• Operate the prescribed store level Loss Prevention, security, and audit programs.
• Represent Loss Prevention in interdepartmental meetings and lead collaborative projects.
• Respond to after-hours emergencies and attend select locations as required.
• Travel to company locations or industry events as needed.
• Carry communication tools and respond to after-hours emergencies as required.
• Carry keys, access cards, codes to attend and open select locations (in order to respond to emergencies).

• Demonstrated interpersonal, conflict resolution, collaboration, and communication skills.
• Ability to stay calm and respond with good judgment in emergency situations.
• Demonstrated ability to work under strict confidentiality.
• Highly organized and able to adapt to shifting priorities.
• Strong supervisory and leadership skills with effective delegation and follow-up.
• Conscientious in meeting schedules and deadlines.
• Strong strategic and critical thinking skills.
• Ability to assess, plan, and respond to crime trends and vulnerabilities.
• Proficient in Microsoft Office and BI tools is an asset.
• Willingness to assist others and pursue self-development and training.

• Formal education in security operations, criminal justice, or a related field; or an equivalent combination of education and experience.
• Understanding of retail loss prevention practices, security systems, and applicable laws and regulations.
• Provincial security worker license and tactical training (depending on jurisdiction)
• Understanding rights and obligations for arrest and application of force.
• Industry certifications such as LPQ, CFI, or APP are preferred.
• Experience in coaching, conflict management, and structured interview techniques.
• Completion of London Drugs leadership and LP training programs or equivalents.
• First Aid.
• Intermediate computer skills (Windows, Office).

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family
• Company matched RRSPs
• Employee Discount Program
• Post-secondary Entrance Scholarships for you or your children
• Community Involvement

Job Description

Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

The Sr. Analyst provides second-level technical client support such as: cyber security analysis of detected anomalies; deep analysis of the operating system; dealing with system crashes and bug fixes; handling troubleshooting; packets captures; configurations; restoring from back up; repair for appliances, networks, and infrastructure, and other system issues for one or more of three particular disciplines: Network Security, Information Security, and/or Endpoint Security; and brings an established repository of technical expertise to act as a Subject Matter Expert. This role upholds defined service level agreements (SLA) and customer service excellence. The Sr. Analyst continues to develop a platform of technical expertise.
What you will do: 
•    24x7 Support – 60% job weight
o    Monitors and resolves support requests. Escalates unresolved issues to senior team members and/or manager(s)
o    Performs deep analysis of the operating system. Handles Cyber incidents, system crashes and bug fixes. Handles troubleshooting, packets captures, configurations, restoring from back up, and repair for appliances, networks, infrastructure, and other system issues. Issues may multiple interactions with clients and/or vendors to resolve
o    Identifies efficiencies and improvements in workflow, thus reducing false positives in client environments
o    Performs root cause analysis and collaborates with consultants and other Analysts to solve repetitive system performance or configuration problems
o    Provides technical knowledge transfer to clients and internal department on low complexity problems
o    Identifies, records, and escalates service performance trends, anomalies, and SLA breaches to senior leadership
o    Applies Trusted Advisor techniques to build up client trust and influence loyalty
•    Service Delivery Improvement - 20% job weight
o    Provides mentorship and guidance to less senior resources as a trusted advisor in the application of CDW methodologies and the use of tools and templates to troubleshoot client requests
o    Development of Standard Operating Procedures (SOPs) and knowledge base articles
•    Professional Development – 20% job weight
o    Attends training sessions or shadowing activities, and obtains industry related certifications as determined by Manager
o    Participate notably in assigned self-paced trainings
What we expect of you: 
•    Bachelor's degree (B.A./B.S.) or 3-year diploma in Engineering, Computer Science, or a Technology related field and 1 years of security experience in a client-focused environment, and/or working in a security operations center, OR
•    6 years total of Information Technology experience to include 1 years of security experience in a client-focused environment, and/or working in a security operations center
•    At least two intermediate-level certifications in Managed Security Services disciplines, including but not limited to:
o    CCNP Security, PCNSE, Cortex XDR: PCDRA, PMXdS; IBM QRadar Security Administrator; Splunk, Exabeam: Principal Security Analyst, Associate or Advanced Security Engineer:, CrowdStrike Falcon CFA, Microsoft SC-200, C|SA or similar technology certifications
•    The position is part of a 7-day per week, 24-hour per day managed services operations. To provide the required coverage, must be willing to work weekends, holidays, and overtime.
•    Provide direct client support, managing tickets and handling calls.
•    Collaborate internally and externally to troubleshoot technical issues.
•    Analyze and resolve problems across MSS supported technologies. 
•    Experience supporting IT infrastructure and Information Systems design or support involving hardware, software and services at an enterprise level for at least one discipline in the Managed Security Services portfolio
•    Contribute to team objectives and maintain high customer satisfaction.
•    Mentor less experienced team members and prioritize tasks effectively.
•    Proficiency with productivity tools such as word processing, spreadsheet, diagram creation, presentation and email processing applications.
•    Actively engage in coaching and continuous learning to enhance technical skills.
•    Apply critical thinking and problem-solving abilities to address challenges. 
•    Experience in client-based support 
•    Clear understanding of Managed Security Services offerings and business proposition
•    Excellent communication and collaboration skills.
•    Ability to work independently and under minimal supervision
At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW.
Salary : $75,000

We make technology work so people can do great things.      

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. 

Job Description

With a reputation proudly built on the highest level of integrity, quality, professionalism, and specialist knowledge, our diverse range of clients trust SSRG with delivering some of the most comprehensive integrated security solutions in the country. Boasting unrivaled expertise in the security sector, we continuously exceed client expectations, while ensuring your business and your people are safe.

ABOUT THE POSITION

The Business Development Manager, Security Services, is a master of new business acquisition. In this role, you will be responsible for delivering SSRG's proven security services value to industry leading organizations across Canada. This position works closely with the leadership team to develop and execute new business development for security services, to strengthen our market position.

WORKING CONDITIONS

The Business Development Manager, Security Services, works remotely and from SSRG offices in the Lower Mainland, BC, with travel across Canada as needed, and reports to the Chief Operating Officer. The position generally works traditional office hours and is required to be available outside of scheduled hours to respond to urgent matters.

RESPONSIBILITIES

• Utilizing industry knowledge to identify new prospects
• Building and maintaining meaningful, trust-based relationships with key clients across a variety of industries
• Analyzing the unique needs of our clients and creating tailored solutions
• Selling complete integrated sales solutions, highlighting all of SSRG's business verticals
• Being the master of your sales cycle, from start to finish
• Executing deals to meet and exceed sales targets
• Working collaboratively with colleagues across all business lines
• Other duties, as needed.

REQUIREMENTS

• Relevant post-secondary education
• Minimum 5 years' experience in the security industry (10 years is preferred)
• Integrity beyond reproach and an exceptional reputation in the security industry
• Track record of success with a short or long sales cycle
• Fluent in English
• Superior customer service skills, professional attitude, and appearance
• Excellent relationship management and credibility building skills
• Strategic/creative thinker
• Excellent presentation, written and oral communication skills.
• Technological proficiency in Microsoft Office and other popular software solutions

APPLICATION PROCEDURE

If you are committed to winning, obsessed with helping partners succeed, action oriented, resourceful, creative and determined, then we want to hear from you. Please submit a resume and a cover letter explaining how you would be successful in fulfilling the requirements of this role.

We thank all applicants in advance for their interest in SSRG, however only formal applications will be considered, and only selected candidates will be contacted for an interview.

Job Description

Not just a job
a community
a partnership
a team

Youll experience them all at London Drugs. As one of Canadas most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:

Loss Prevention Physical Security Specialist

The Loss Prevention Physical Security Specialist is member of the Loss Prevention Asset Protection team providing technical expertise, technical project fulfillment, and administration and technical services on Loss Prevention systems such as physical security hardware, keys and tokens, locking systems, access control, protection devices, and tactical merchandising supplies, as well as traditional security alarm systems.

The Loss Prevention Physical Security Specialists will work within our locksmith shop, fulfilling customer requests and ensuring timely delivery of security tools and supplies to our customers.

The Loss Prevention Physical Security Technical Specialist will provide support for internal stakeholder groups who use our Loss Prevention systems, security devices and product protection options. In addition, the LP Physical Security Specialist will fulfill or assign requests to vendors for changes and adjustments to access.

Roles and Responsibilities:

• Protect all company assets and reduce losses.
• Conduct pinning and servicing of locks and cutting of keys (in workshop or on-site).
• Maintain key records, key controls, system logs, and system records.
• Maintain, prepare, deploy physical security devices and hardware such as keys, display security devices, locks, cash boxes, security signage, and other loss prevention tools.
• Administer access credentials and maintain loss prevention systems.
• Process access control and access request.
• Process internal security clearances.
• Monitor and order LP hardware and workshop supplies.
• Recommend security solutions to reduce risk and loss.
• Develop training materials to assist in the development of end user skills, provide support to department training efforts as required.
• Participate in vendor relationships related to utilization of equipment, tools, and services.
• Maintain Loss Prevention Systems logs and records, ensuring all reports and files meet company standard.
• Monitor the use of systems to ensure policies and procedures are followed and report on any deficiencies.
• Maintain a good working relationship with all store management and staff
• Develop technology solutions to security challenges, including product protection, and make recommendations for new Loss Prevention systems.
• Work with the Asset Protection security design team on store development projects to plan a facility security strategy and design Loss Prevention systems to protect those facilities.
• Provide guidance and support to stakeholders integrating with Loss Prevention Systems on approved projects.
• Attend store locations to conduct site inspections of systems under development, and established systems for proper functioning.
• Detect, assess, and develop plans to address systems failures or maintenance issues.
• Support security systems and programs for other company business units, company facilities, and high value assets, as part of the Corporate Security Team.
• Represent company loss prevention objectives during projects and interdepartmental meetings.
• Carry communication tools (mobile phone, pager) and respond to after-hours emergencies, and alarm calls as required.
• Maintain confidentiality of any issues related to the company or loss prevention department.
• Will travel to any company location or on behalf of company to industry events when required.
• Will be available to communicate with the LP team, Executive team, and authorities outside of scheduled hours as needed.
• Carry out all assigned tasks or additional duties as directed by General Manager, Loss Prevention.

• Demonstrated analytical, interpersonal, communication, and critical thinking skills.
• Demonstrated organizational and leadership skills.
• Demonstrated conflict management and negotiation skills.
• Ability to cooperate, delegate, and follow-up effectively.
• Ability to be objective in all situations.
• Ability to utilize physical security systems including Access control administration software, Intrusion Systems management software, architectural hardware,
• Demonstrated ability to stay calm and respond with good judgment in emergency situations.
• Demonstrated ability to work under strict confidentiality.
• Ability to read construction drawings and electrical diagrams required.
• Ability to read, evaluate, propose, and write technical or construction specifications as they pertain to security systems and devices.
• Ability to meet with all levels of management of various London Drugs departments, discuss with confidence on-going projects and make security recommendations.
• Initiative to isolate and solve problems.
• Ability to learn new systems quickly and intuitively.

• Security related education (Security Management) or recognized professional accreditation preferred.
• Industry training or professional certification an asset (i.e., locksmith, alarm installer, PSP, LPQ).
• Provincial security worker license, with locking or security systems installer, locksmith or locksmith under supervision will be required.
• Formal locksmithing and security systems technical, electronic systems related post-secondary education or a combination of education and experience that yields the required knowledge, strengths and skills.
• Trade qualification (i.e.: Low voltage, Alarm Installations, etc.) is an asset.
• Experience in developing evidence-based security recommendations and the follow up implementation of Loss Prevention Systems.
• Training in security design and crime prevention principles (i.e.: CPTED, Protection in Depth, etc.)
• Have completed and/or enrolling in London Drugs LP training program.
• First Aid and W.H.I.M.I.S. Training.
• Advanced general computer skills (Windows, Microsoft Office, Outlook, PowerPoint)
• Proficiency in AutoCAD is preferred.
• Familiarity with access control, alarm monitoring, DVR and NVR software and hardware platforms is an asset.

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work!)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!

Job Description

At Securiguard , we strive to make a meaningful impact in our communities by exceeding expectations and fostering a sense of safety. As Canada's leading provider of corporate security services, we are guided by our core values-Respect, Empathy, Accountability, Courtesy, and Honesty-in everything we do, ensuring the well-being of our people, our community, and the environment.

Are you an experienced security professional with strong leadership skills? Do you thrive in managing a team dedicated to creating and maintaining a safe, secure environment? If so, Securiguard is seeking a skilled Plain Clothes supervisor to join our elite loss prevention unit. If you're looking to advance your career and gain valuable experience in crime prevention, this is the opportunity for you!

Requirement:

• Valid Ontario Security Guard License and First Aid & CPR Certification required.
• Use of Force training and experience is mandatory.
• Minimum three years of experience in a security supervisor role, preferably in plain clothes retail loss prevention, with strong customer service skills and a solid understanding of the Criminal Code of Canada and relevant provincial laws.
• In-house retail loss prevention experience is an asset.
• Prior experience in identifying and deterring potential shoplifters as needed.
• Skilled in apprehending shoplifters, processing arrests, and preserving evidence, including video footage.
• Strong ability to assess and execute authorized arrests is essential.
• Experience liaising with regular service guards and local law enforcement as required.
• Proficient in completing and submitting incident reports to the Resource Protection database and filing online police reports when necessary.
• Valid driver's license with the ability to travel between retail locations in London & Brantford/across our assigned region.
• Willingness to work flexible hours and travel across assigned sites as needed.
• Background in military, police, or law enforcement is an asset.
• Educational background in Police Foundations, Criminology, or Protection Security & Investigation is a plus.

Responsibilities

• Oversee a team of undercover security personnel (primarily in plain clothes) to ensure efficient operations in identifying and apprehending shoplifters.
• Conduct corrective discussions and prepare performance feedback reports as needed.
• Deliver ongoing training to team members on security protocols, legal requirements, and operational procedures, ensuring compliance with company policies and industry best practices.
• Provide emergency support to store management and staff during incidents such as fires, medical emergencies, or security threats, prioritizing the safety of all individuals on-site.
• Prepare comprehensive incident reports, documenting arrests, evidence collection, and other critical details for legal or operational follow-up.
• Perform additional duties as assigned by directorial or managerial leadership.

What we offer:

$29 (with pay progressions based upon evaluations)

Full-Time Permanent

Travel allowance (where applicable) w/ Comprehensive health benefits

Paid training and development program

Employee Perks & Scholarship program

Career learning (Through Securiguard University)

Training:

Completion of Use of Force Training and Lawful Subject Restraint, and Crisis Management training are requirements for this role., and also require annual re-certification. The training is provided to new employees for this role along with Securiguard University Orientations courses for skill development.

Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process.  If you require accommodation during this process please contact Email: " "

#INDONT

Job Description

Not just a job
a community
a partnership
a team

Youll experience them all at London Drugs. As one of Canadas most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department currently has the following opportunity in our Richmond, BC Head Office:

Loss Prevention Systems Technical Specialist

The Loss Prevention Systems Technical Specialist is member of the Loss Prevention Asset Protection team providing technical expertise, technical project management, and administration of Loss Prevention systems such as networked video and security monitoring, analytics and analysis tools, and traditional security systems.

Loss Prevention Systems Technical Specialist provides support for internal stakeholder groups who use our Loss Prevention systems. This position provides operational guidance and recommendations on the deployment and maintenance of Loss Prevention Systems Company wide.

Roles and Responsibilities:

• Protect all company assets and reduce losses.
• Operate, administer, and monitor maintenance of specific Loss Prevention Systems including but not limited to video, access control, intrusion, data analysis, etc.
• Ensure optimal configuration and user administration of networked loss prevention video surveillance systems.
• Review and assess Loss Prevention systems performance, make recommendations on solutions for evaluation and implementation.
• Develop training materials to assist in the development of end user skills, provide support to department training efforts as required.
• Participate in vendor relationships related to utilization of equipment, tools, and services.
• Attend select industry meetings and events; remain current on security technology as it applies to Loss Prevention Systems, including video, intrusion, data, and analytics.
• Develop technology solutions to security challenges and make recommendations for new Loss Prevention systems.
• Work with the Asset Protection security design team on store development projects to plan a facility security strategy and design Loss Prevention systems to protect those facilities.
• Provide guidance and support to stakeholders integrating with Loss Prevention Systems on approved projects.
• Attend store locations to conduct site inspections of systems under development, and established systems for proper functioning.
• Support internal team utilization of Loss Prevention technology (i.e. Investigations, Response Centre, DSC & Supply Chain Security, and Corporate Security Team.)
• Represent company loss prevention objectives during projects and interdepartmental meetings.
• Carry communication tools (mobile phone, pager) and respond to after-hours emergencies, and alarm calls as required.
• Will travel to any company location or on behalf of company to industry events when required.
• Will be available to communicate with the LP team, Executive team, and authorities outside of scheduled hours as needed

• Demonstrated analytical, interpersonal, and communication skills.
• Demonstrated organizational and leadership skills.
• Demonstrated conflict management and negotiation skills.
• Ability to cooperate, delegate, and follow-up effectively.
• The ability to be objective in all situations.
• Demonstrated ability to stay calm, and respond with good judgment in emergency situations.
• Demonstrated ability to work under strict confidentiality.
• Advanced knowledge and ability to utilize security systems including CCTV, Access control, Intrusion Systems, Perimeter protection, Asset Tracking, Analytics, Exception Reporting, and architectural hardware.
• Advanced general computer skills (Windows, Microsoft Office, Outlook, PowerPoint) familiarity with access control, alarm monitoring, DVR and NVR software and hardware platforms is an asset.
• Proficiency in AutoCAD is preferred.
• Ability to read construction drawings and electrical diagrams required.
• Ability to read, evaluate, propose, and write technical or construction specifications as they pertain to security systems and devices.
• Ability to meet with all levels of management of various London Drugs departments, discuss with confidence on-going projects and make security recommendations.
• Working knowledge of security practices, investigative evidence gathering, and functioning of criminal justice system.
• Knowledge of criminal code sections and standards of evidence applicable to loss prevention.
• Knowledge of privacy laws and regulation and how it applies in a retail environment.
• Initiative to isolate and solve problems.
• Ability to configure and manage alarm monitoring and systems management tools, preferably Bold Manitou, DLS-5, and Sur-gard Systems.

• Security related education (Security Management) or recognized professional accreditation preferred.
• Industry training or professional certification (i.e. LPC, PSP, or ASP) preferred.
• Formal security, computer, or technical systems related post-secondary education or a combination of education and experience that yields the required knowledge, strengths and skills.
• Provincial security worker license, with CCTV installer endorsement required, Security Consultant endorsement preferred.
• Trade qualification (i.e.: Low voltage, Alarm Installations, etc.) is an asset.
• Extensive experience in specifying security related systems, hardware, and platforms in new store development or renovations.
• Experience specifying operation of architectural hardware and deployment of hierarchical keyways to support a security plan.
• Experience In root cause analysis and post incident evaluation following a burglary or physical security incident.
• Experience in developing evidence based security recommendations and the follow up implementation of Loss Prevention Systems.
• Knowledge of basic networking, PC based security surveillance systems and wireless communication.
• Training in security design and crime prevention principles (i.e.: CPTED, Protection in Depth, etc.)
• First Aid and W.H.I.M.I.S. Training

• Comprehensive medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Employee Discount Program (Sharing our success)
• Employee Recognition Program (Tangible rewards for great work!)
• Company matched RRSPs (Helping you plan for your future)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling)
• Community Involvement (Giving back to our communities)
• If you are a well-organized, self-motivated, individual who has a positive attitude and a commitment to achieving Company objectives, then we have the opportunity for you to excel!