974 Senior Executive jobs in Canada
Executive Housekeeper
Posted today
Job Viewed
Job Description
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
- Performs standard housekeeping duties at the resort and all affiliated properties as required
- Leads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
- Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
- Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
- Coordinates/ leads regular departmental team meetings (ideally weekly)
- Works with Finance department to establish annual budget for necessary replacement of all supplies
- Engages in proactive risk management to include the protection of property and to prevent injuries
- Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & Meeting
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
- Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
- Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
- Establishes expectations and regularly reviews performance to provide feedback to staff
- Coordinates housekeeping department employee training manual
- Instills the highest level of attention to detail within the team
Qualifications & Requirements:
- Completion of Grade 12 or General Equivalency Diploma
- Minimum 7+ years direct work experience within a housekeeping team
- 5+ years experience supervising others
- 5+ years experience in the hospitality industry
- Valid Class 5 BC Driver's License
- Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Proven ability to work in a dynamic and challenging work environment
- Well-developed interpersonal and communication skills
- High degree of resourcefulness, flexibility, and ability to work under pressure
- Proficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
- Working in a resort setting
- Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
- Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
- Long hours of work putting in additional hours as required by business needs
Directly Supervises:
- Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP
Executive Housekeeper
Posted today
Job Viewed
Job Description
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
- Performs standard housekeeping duties at the resort and all affiliated properties as required
- Leads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
- Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
- Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
- Coordinates/ leads regular departmental team meetings (ideally weekly)
- Works with Finance department to establish annual budget for necessary replacement of all supplies
- Engages in proactive risk management to include the protection of property and to prevent injuries
- Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & Meeting
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
- Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
- Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
- Establishes expectations and regularly reviews performance to provide feedback to staff
- Coordinates housekeeping department employee training manual
- Instills the highest level of attention to detail within the team
Qualifications & Requirements:
- Completion of Grade 12 or General Equivalency Diploma
- Minimum 7+ years direct work experience within a housekeeping team
- 5+ years experience supervising others
- 5+ years experience in the hospitality industry
- Valid Class 5 BC Driver's License
- Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Proven ability to work in a dynamic and challenging work environment
- Well-developed interpersonal and communication skills
- High degree of resourcefulness, flexibility, and ability to work under pressure
- Proficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
- Working in a resort setting
- Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
- Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
- Long hours of work putting in additional hours as required by business needs
Directly Supervises:
- Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP
Executive Housekeeper
Posted today
Job Viewed
Job Description
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
- Performs standard housekeeping duties at the resort and all affiliated properties as required
- Leads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
- Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
- Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
- Coordinates/ leads regular departmental team meetings (ideally weekly)
- Works with Finance department to establish annual budget for necessary replacement of all supplies
- Engages in proactive risk management to include the protection of property and to prevent injuries
- Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & Meeting
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
- Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
- Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
- Establishes expectations and regularly reviews performance to provide feedback to staff
- Coordinates housekeeping department employee training manual
- Instills the highest level of attention to detail within the team
Qualifications & Requirements:
- Completion of Grade 12 or General Equivalency Diploma
- Minimum 7+ years direct work experience within a housekeeping team
- 5+ years experience supervising others
- 5+ years experience in the hospitality industry
- Valid Class 5 BC Driver's License
- Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Proven ability to work in a dynamic and challenging work environment
- Well-developed interpersonal and communication skills
- High degree of resourcefulness, flexibility, and ability to work under pressure
- Proficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
- Working in a resort setting
- Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
- Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
- Long hours of work putting in additional hours as required by business needs
Directly Supervises:
- Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP
Executive Housekeeper
Posted today
Job Viewed
Job Description
About the Company:
When you work at Mike Wiegele Helicopter Skiing you become part of a larger family of motivated people who thrive in a natural environment that promotes safe practices and good health.
At Mike Wiegele Helicopter Skiing we know that our employees are our most valuable asset. Our wages are highly competitive, and our subsidized housing and food services mean that our employees can save money while working in Blue River throughout the year. We offer opportunities for advancement in all departments and ensure that each employee is supported in their effort to provide excellent customer service every day.
Our culture is built on positive attitudes, ambition, and a passion for skiing. Whether you join us for an amazing seasonal experience or join our team in a year-round career capacity, employment at MWHS is the experience of a lifetime.
Position: Executive Housekeeper
Type: Full time, year round
Location: Blue River, BC
Reports to: VP of Resort Operations
Reporting to the VP of Resort Operations, the Executive Housekeeper is directly responsible for all housekeeping activities throughout all MWHS properties. The Executive Housekeeper leads the housekeeping department to deliver exemplary housekeeping services to achieve the highest level of cleanliness and tidiness. The Executive Housekeeper leads a team and represents the company's corporate image in an exemplary manner, acting as an ambassador for the brand image.
Responsibilities:
Housekeeping
- Performs standard housekeeping duties at the resort and all affiliated properties as required
- Leads the department's administrative functions including ordering supplies, assisting with budgets/cost controls, scheduling, and timesheet/ payroll submissions
- Ensures guest areas, as well as staff facilities, are kept in good repair (general cleanliness and presentation, maintenance concerns, missing items, paint chips, major furniture scuffs/ damage, etc.)
- Ensures cleanliness in the housekeeping department, including walls, floor, staff room, washroom, storage areas, and loading area; ensures garbage is correctly stored/ disposed
Project Management
- Coordinates/ leads regular departmental team meetings (ideally weekly)
- Works with Finance department to establish annual budget for necessary replacement of all supplies
- Engages in proactive risk management to include the protection of property and to prevent injuries
- Meets regularly with VP of Resort Operations to ensure workplace issues are addressed, both verbally and in writing via the weekly President's Report & Meeting
- Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Leadership/Supervision
- Supervises the efficient and effective day-to-day operations of the team to ensure the highest standards of cleanliness at the resort are adhered to
- Coordinates departmental human resource/staffing plans and champions the recruitment and development of staff; acts as coach to develop improvement plans
- Establishes expectations and regularly reviews performance to provide feedback to staff
- Coordinates housekeeping department employee training manual
- Instills the highest level of attention to detail within the team
Qualifications & Requirements:
- Completion of Grade 12 or General Equivalency Diploma
- Minimum 7+ years direct work experience within a housekeeping team
- 5+ years experience supervising others
- 5+ years experience in the hospitality industry
- Valid Class 5 BC Driver's License
- Maintains thorough knowledge of facilities, hours of operation, room/chalet types, and all inventory details within guest rooms/chalets
- Ability to supervise employees, including organizing, prioritizing, and scheduling work assignments
- Proven ability to work in a dynamic and challenging work environment
- Well-developed interpersonal and communication skills
- High degree of resourcefulness, flexibility, and ability to work under pressure
- Proficiency with computers including Microsoft Office (Word and Excel)
Working Conditions:
- Working in a resort setting
- Exposure to various forms of waste, infectious waste, etc., consistent with maintenance, janitorial and housekeeping work
- Lifting, pushing, pulling or moving up to 25 pounds; manual dexterity required
- Long hours of work putting in additional hours as required by business needs
Directly Supervises:
- Housekeeping Supervisors, Housekeepers, Laundry Attendants, Porters, Janitorial
Compensation: Annual salary starting at $ 75,000 based on experience and qualifications, benefits after 90 days including medical, dental, GRRSP
Account Executive
Posted today
Job Viewed
Job Description
As an Account Executive, you will have the opportunity to drive Transformation in partnership with our most customers with a focus on AI, Copilot and Security, to achieve both Microsoft and customer business outcomes.
Leveraging your large, multi-functional team across the breadth of the Microsoft solutions portfolio, engage at the most senior levels of your customer and bring industry-relevant solutions to help the customer adopt and embrace digital technologies.
With a proven history of driving growth in market share, achieving sales targets, customer obsession, and partner collaboration, this role will give the opportunity to leverage your extensive customer network and sales experience to execute against your customer's account plan.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ You will deliver business growth through leading and empowering account teams. Lead execution of Go to Market (GTM) to achieve customer business outcomes across the entire customer lifecycle.
+ You will accelerate customer satisfaction and model executive engagements with business decision makers and C-Level executives.
+ You will win against competition by establishing Microsoft as market leader, maximizing Customer spend, achieving targets (billed revenue, consumption, and adoption).
+ You will lead partnership across the organization to achieve business value for customers and business results for Microsoft.
+ You will cultivate relationships and use Microsoft sales strategies throughout multiple levels of the customer's organization (e.g., executives, business, and technical decision makers) to establish strong alignment on long-term goals and secure buy-in and execution.
+ You will use business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions, generate business and upsells, and generate new opportunities.
**Qualifications**
**Required Qualifications**
+ Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation OR Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education) and/or driving digital transformation
+ OR equivalent experience.
+ 1+ year experience making recommendations to and/or collaborating with mid-to-senior level executives.
**Additional Qualifications**
+ Master's Degree in Business Administration AND 6+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
+ OR Bachelor's Degree in Business, Technology, or related field AND 8+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology)
+ OR equivalent experience.
+ 6+ years experience closing large, complex agreements/deals.
Account Management IC4 - The typical base pay range for this role across Canada is CAD $103,500 - CAD $170,700 per year.
Find additional pay information here: will accept applications for the role until October 22, 2026.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Executive Director

Posted 1 day ago
Job Viewed
Job Description
**When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.**
**COMMUNITY NAME**
Sunrise of Unionville
**JOB OVERVIEW**
The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.
**RESPONSIBILITIES & QUALIFICATIONS**
**Essential Duties**
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
**Inspiring Others**
+ Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values.
+ Communicate a clear, customer focused vision, based upon a Resident Centered Model of care.
+ Model a strong belief in mission, vision, and purpose.
+ Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks.
**Guiding Team Success**
+ Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style.
+ Provide clear direction and structure for the team in order to support their success.
+ Manage the talent selection process effectively by utilizing Sunrise best practices and resources.
+ Embrace workforce diversity.
+ Establish stretch but realistic team goals and motivates the team to work together to achieve them.
+ Share important and relevant information with the team.
+ Ensure consistent and timely orientation and ongoing training is delivered to team members.
+ Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution.
+ Promote the Employee Assistance Program (EAP) as a resource for team members.
+ Research and resolve Hotline Call Reports timely and effectively.
**Coaching and Developing Others**
+ Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities.
+ Convey performance expectations and provide timely feedback to ensure performance standards are met.
+ Hold effective one on one meetings with direct reports.
+ Provide feedback and counsel on a continuous basis.
+ Support team members' career growth by having regular development-focused conversations.
+ Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles.
+ Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions.
**Creating a Culture of Trust**
+ Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust.
+ Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently.
+ Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions.
+ Listen and respond with empathy.
+ Treat people with dignity, respect, and fairness.
+ Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys.
+ Encourage disclosure and facilitate an open exchange of ideas.
+ Advocate for both team members and residents.
+ Provide frequent and consistent communication with team, residents, and the community.
**Leading Change**
+ Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change.
+ Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement.
+ Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services.
+ Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns.
**Customer Focus**
+ Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value.
+ Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement.
+ Lead the development and regular review of the engagement improvement plan.
+ Resolve customer concerns effectively through consistent use of the problem resolution program.
+ Hold consistent and effective Resident Council meetings.
+ Achieve customer referrals on a regular, recurring basis and strive to be above the company average.
+ Ensure that the leadership team interacts with residents.
+ Maintain a commitment to say "YES" and the courage to say "NO" only when absolutely needed.
+ Strive for minimal loss of residents to competitors, with a declining trend that is below company average.
**Quality Assurance and Regulatory Compliance**
+ Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner.
+ Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner.
+ Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance.
+ Act as the Community Privacy Representative.
+ Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations.
+ Follow up on issues identified in the regional team site visit report.
+ Follow up on mock survey process.
+ Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety.
+ Provide leadership and promotion of the Sunrise Safety and Risk Management policies.
+ Review all incident reports and ensures corrective actions are in place in a timely manner.
+ Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.
**Family Services**
+ Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc.
+ Oversee the planning of an in-house family event monthly.
+ Encourage family involvement via Volunteer Programs.
+ Make self available to residents and their families.
+ Ensure implementation and maintenance of a family support program.
+ Ensure Family Service Meetings are happening regularly according to Sunrise policy.
+ Ensure Sunrise Wellness and Resident Care systems are implemented and followed.
**Business Development and Top Line Growth**
+ Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving appropriate market position.
+ Spend one hour weekly with the Director of Sales (DOS), coaching as the DOS makes database contact calls.
+ Ensure that the DOS is using selling skills terminology in lead management and customer relations database and achieving benchmark sales effectiveness metrics, new leads, IPP's/SPP's, and sales.
+ Spend five minutes per day, performing post call reviews of DOS's in-person presentations.
+ Hold DOS accountable for the community's daily contact goal.
+ Ensure the community has an effective external business development strategy in place, with clear accountabilities assigned and the ability to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
+ Hold DOS and other community leaders accountable for a predetermined number of quality visits and establishes appropriate referral sources, resulting in move-ins from referrals approaching company best practice standards.
**Driving for Results**
+ Set high goals for personal and group accomplishment, use measurement methods to monitor progress toward goals, and work tenaciously to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
+ Meet Net Operating Income (NOI) expectations.
+ Meet occupancy expectations.
+ Manages the Profit and Loss (P&L).
+ Achieve and execute consistent labor/labour schedules seven days a week.
+ Achieve great resident retention through a focus on service.
+ Participate in local business councils.
+ Instill in team members a "whole community approach".
+ Drive ownership to the department leaders.
**Business Acumen**
+ Use one's knowledge of economic, financial, market, and industry trends to understand and improve individual, work group, and/or organizational results and use one's understanding of major business functions, industry trends, and own organization's position to contribute to effective business strategies and/or tactics.
+ Meet the financial targets with the goal to maximize the capital partners return.
+ Think abstractly and make things work when there is no absolute instruction and is able to adapt to business needs.
+ Possess functional knowledge of all operating programs including memory care, clinical, dining, and social programs.
+ Make accurate forecasts.
+ Overcome competitive obstacles.
+ Understand market dynamics:
+ What is our niche?
+ What do we do better or worse than our competition?
+ New service opportunities.
+ Demographics - culture, income, ethnicity, size.
+ Labor/labour availability - overcome obstacles.
**Financial Management**
+ Strive to improve profitability year over year in line with owner expectations.
+ Prepare and adhere to the community budget.
+ Ensure budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
+ Review monthly financial statements and implement plans of action for deficiencies.
+ Utilize revenue management tools to effectively manage pricing to benchmarks including service level and other program margins and utilization.
+ Manage collections process effectively.
+ Manage variable and other productive labor/labour to benchmarks, adjusting timely to occupancy and service level changes.
+ Manage key, non-labor/non-labour operating costs in line with budgeted levels.
+ Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
**Operational Decision Making**
+ Secure and compare information from multiple sources to identify business issues and commits to an action after weighing alternative solutions against important decision criteria.
+ Comply with all regulations and principles.
+ Think past today (proactive).
+ Learn from bad decisions.
+ Encourage and reward for prudent risk taking.
+ Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
+ Perform other duties as assigned.
**Core Competencies**
+ Ability to handle multiple priorities effectively
+ Ability to delegate assignments to the appropriate individuals
+ Excellent written and verbal skills for effective communication and the ability to facilitate small group presentations
+ Proficient in organizational and time management skills
+ Demonstrates good judgment and problem solving and decision-making skills
**Experience and Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
+ College degree preferred; degree and management experience may be required per state/provincial requirements
+ Administrator's License / certification may be required per state/provincial requirements
+ Prior General Manager/Administrator experience focused on growing both top and bottom lines; required length determined by type of community
+ Previous management experience including hiring, coaching, performance management, daily operations supervision, and leading a team through change
+ Previous sales experience preferred, including building customer relationships, and resolving customer concerns.
+ Passion for working with seniors
+ Demonstration of success in managing operating expenses
+ Demonstration of proficiency in computer skills, Microsoft Office and Sunrise applications with the ability to learn new applications
+ As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety
+ Ability to work weekends, evenings, and flexible hours to be available for our customers at peak service delivery days and times
**ABOUT SUNRISE**
Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals - at work and in your life.
We also offer benefits and other compensation that include:
+ Medical, Dental, Vision, Life, and Disability Plans
+ Retirement Savings Plans
+ Employee Assistant Program / Discount Program
+ Paid time off (PTO), sick time, and holiday pay
+ myFlexPay offered to get paid within hours of a shift
+ Tuition Reimbursement
+ In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee's position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
+ Some benefits have eligibility requirements
**COMPENSATION DISCLAIMER**
Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).
**ACCESSIBILITY FOR ONTARIANS WITH DISABILITIES ACT**
Upon request, Sunrise Senior Living will provide accommodation to a job applicant with a disability during its recruitment process. If you require accommodation during this process please contact
**Requisition Post Information* : Posted Date** _1 week ago_ _(9/30/2025 4:39 PM)_
**_Location : Name_** _Sunrise of Unionville_
**_Type_** _Full-Time_
**_Location : City_** _Markham_
**_Location : State/Province (Full Name)_** _Ontario_
**_Salary Range_** _CAD $100,000.00 - CAD $151,112.00 /Yr._
**_Variable Compensation_** _Bonus Eligible_
Executive Assistant
Posted 8 days ago
Job Viewed
Job Description
**Responsibilities:**
+ Manage multiple calendars, scheduling meetings, and coordinating appointments.
+ Make travel arrangements, including itineraries and bookings.
+ Assist with various administrative tasks to support team operations and transitional projects.
+ Prepare presentations, documents, and reports on Microsoft Office programs.
+ Collaborate with team members to ensure smooth office operations and provide support as needed.
+ Maintain confidentiality and handle sensitive information with discretion.
**Requirements:**
+ Strong proficiency in Microsoft Office Suite: Outlook, Word, Excel, PowerPoint.
+ Knowledge of Microsoft Teams and Planner Tasks is highly desirable.
+ Exceptional organizational and time-management skills.
+ Excellent written and verbal communication skills.
+ Ability to work quickly, independently, and manage multiple priorities.
+ Team-oriented mindset with flexibility to assist with varied administrative tasks.
**Perks**
+ Contract basis through to May, with the potential to become permanent with benefits
+ Pay rate while on contract ranges from $33.00 per hour
+ Work in a dynamic work environment
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further and apply today!
**Why Kelly®?**
As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined.
**About Kelly®**
At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world.
+ Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodation for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
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Executive Chef

Posted 12 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Food and Beverage & Culinary
**Location** Delta Hotels Burnaby Conference Centre, 4331 Dominion Street, Burnaby, BC, Canada, V5G 1C7VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.
OR
- 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.
**CORE WORK ACTIVITIES**
**Leading Kitchen Operations for Property**
- Leads kitchen management team.
- Provides direction for all day-to-day operations.
- Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serving as a role model to demonstrate appropriate behaviors.
- Ensures property policies are administered fairly and consistently.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.
- Supervises and coordinates activities of cooks and workers engaged in food preparation.
- Demonstrate new cooking techniques and equipment to staff.
**Setting and Maintaining Goals for Culinary Function and Activities**
- Develops and implements guidelines and control procedures for purchasing and receiving areas.
- Establishes goals including performance goals, budget goals, team goals, etc.
- Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
- Manages department controllable expenses including food cost, supplies, uniforms and equipment.
- Participates in the budgeting process for areas of responsibility.
- Knows and implements the brand's safety standards.
**Ensuring Culinary Standards and Responsibilities are Met**
- Provides direction for menu development.
- Monitors the quality of raw and cooked food products to ensure that standards are met.
- Determines how food should be presented, and create decorative food displays.
- Recognizes superior quality products, presentations and flavor.
- Ensures compliance with food handling and sanitation standards.
- Follows proper handling and right temperature of all food products.
- Ensures employees maintain required food handling and sanitation certifications.
- Maintains purchasing, receiving and food storage standards.
- Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
**Ensuring Exceptional Customer Service**
- Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Responds to and handles guest problems and complaints.
- Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
**Managing and Conducting Human Resource Activities**
- Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Ensures employees are treated fairly and equitably.
- Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.
- Administers the performance appraisal process for direct report managers.
- Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.
- Observes service behaviors of employees and provides feedback to individuals and or managers.
- Manages employee progressive discipline procedures for areas of responsibility.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
**Additional Responsibilities**
- Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Analyzes information and evaluating results to choose the best solution and solve problems.
The salary range for this position is $97,000 to $130,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants:** Delta Hotels Burnaby Conference Centre takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don't. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what's most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Sales Executive

Posted 12 days ago
Job Viewed
Job Description
**Job Number**
**Job Category** Sales & Marketing
**Location** Calgary Airport Marriott In-Terminal Hotel, 2008 Airport Road NE, Calgary, Alberta, Canada, T2E 3B9VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
Handles customer inquires and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property Sales. Contracts and closes group business in addition to conducting site inspections. Verifies business is turned over properly and in a timely fashion for quality service delivery. Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity. Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
**CANDIDATE PROFILE**
**Education and Experience**
**Required:**
- High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.
OR
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.
**Preferred:**
- Large group sales experience.
**CORE WORK ACTIVITIES**
**Managing Sales Activities**
- Handles customer inquiries and acts as the on-property liaison for group sales within the pre-defined peak room parameters for Property sales.
- Achieves group revenue goals by responding to incoming group/catering opportunities for the property that are within the pre-defined peak room parameters.
- Understands the overall market (e.g., competitors' strengths and weaknesses, economic trends, supply and demand etc.) and knows how to sell against them.
- Closes the best opportunities for the property based on market conditions and property needs.
- Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
- Achieves group revenue goals by actively up-selling each business opportunity to maximize revenue opportunity.
- Partners with the sales team to identify new group/catering business and achieve personal and property revenue goals.
- Acts as the on-property liaison for group events over the Group Sales peak room parameters of the Sales Office.
- Develops group sales revenue and operation budgets, and provides forecasting reports.
- Works with the management team to create and implement a group sales/marketing plan addressing revenue, customers, and market.
- Assists with selling, implementation, and follow-through of group sales promotions.
- Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, and overall satisfaction.
- Provides accurate, complete, and effective turnover to Event Management.
- Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
- Conducts site inspections, as required.
- Monitors same day selling procedures to maximize room revenue and control hotel occupancy.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Participates in and practices daily service basics of the brand
- Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
- Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
- Performs other duties, as assigned, to meet business needs.
**Building Successful Relationships**
- Develops relationship with existing and new customers to enable future bookings through sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities.
- Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer's expectations.
- Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and verifying their satisfaction before and during their program/event.
- Implements the brand's service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
- Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
- Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during, the program/event.
The salary range for this position is $78,000 to $108,000 annually.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
**Notification to Applicants** : Calgary Airport Marriott In-Terminal Hotel takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Account Executive

Posted 21 days ago
Job Viewed
Job Description
The Account Executive is responsible to grow and manage a portfolio of new and existing clients to ensure retention of current business and support the growth and the success of the organization. This position will oversee and conduct client relationship management, solutions selling to qualified leads, developing, and presenting proposals, and ensuring the successful delivery of Encore's services. The Account Executive performs a lead role in client interactions prior to sale with support from the Project Manager or Lead Technician. Following the sale, the Account Executive performs a support role in client interactions. This position reports to the Sr. Director - Production and Venues.
**Key Job Responsibilities**
**Business Development**
- Know the market well to find, qualify, and convert prospects into confirmed business.
- Develop creative solutions to drive business growth.
- Actively build and maintain a pipeline of ongoing opportunities & leads.
- Mine existing customers for other opportunities and revenue.
- Explore partnership opportunities with a variety of event industry suppliers and groups.
- Partner with clients to have an absolute understanding of their event goals.
- Build rapport/relationship with clients to understand their event pain points.
- Plan, document, and execute a minimum of 6 weekly unsolicited outreaches to clients in Salesforce CRM.
- Attend and document a minimum of 8 sales calls (client meetings with a specific plan on how the meeting can advance the sales cycle/business) per month (documented in Salesforce CRM).
- Determine whether any emergent solutions can be leveraged to drive incremental value and impact for client event.
- Develop and propose solutions that achieve client goals.
- Qualify leads from various sources including website, marketing campaigns and other team members.
- Engage team members across sales, marketing, project management and leadership to incorporate and draw from their expertise.
- Establish solid relationships and trust with existing clientele.
**Client Management**
- Operate as a key point of contact for any matters specific to your customers (in conjunction with Project Manager).
- Build & foster outstanding customer loyalty by finding opportunities to wow the client.
- Enhance customer ties by defining opportunities and introducing additional products and services.
- Understand and document customer business strategies, priorities, and goals.
- Resolve customer issues and ensure their high levels of satisfaction through prompt responsiveness and focus on detail.
**Project Oversight**
- Engage with production/operations for technical assistance, design, and tailored customer solutions.
- Provide routine quality control oversight of the project as required, ensuring client expectations for budget management, creative services solutions and technical logistics coordination are being met and kept on schedule.
**General**
- Remain current and educated on all new and emerging event technology products and solutions.
- Develop and actively track a sales pipeline in CRM, listing sales activities and approximate timing for proposal submittals.
- Establish and maintain close relationships with other Encore sales team members as well as with external partners.
- Attend all designated individual and team calls, working all scheduled calls around these established times.
**Job Qualifications**
- Technical College or University Degree preferred
- 7+ years of experience within the events industry and/or audio-visual fields is preferred
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Understanding of social media, digital marketing strategies, search optimization, and e-marketing
- Valid driver's license and access to a private vehicle
- Estimated travel between 40% - 60%
**Competencies**
+ Deliver World Class Service
+ Hospitality
+ Ownership
+ Do The Right Thing
+ Demonstrates Self-Awareness
+ Drive Results
+ Ensures Accountability
+ See The Big Picture
+ Decision Quality
+ Manages Complexity
+ Value People
+ Collaborates
Salary Pay Range: $70,000.00 - $80,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Environment
Office
Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.