67 Senior IT jobs in Canada

Job Description

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

We are currently hiring for two Senior IT Architect roles to support our global technology strategy. These are senior-level roles that will work across areas like enterprise architecture, infrastructure, cloud, identity, security, and networking. While each role will focus on different areas based on experience and interest, both will help shape the systems and standards that support a fast-scaling business.

What You’ll Do

• Design and support scalable, secure, and resilient technology solutions aligned with business needs
• Contribute to the evolution of Cooke’s enterprise architecture across infrastructure, cloud, identity, and applications
• Support key initiatives involving cloud, system integration, and M&A transitions
• Guide identity and access strategies using Entra ID (Azure AD), AD, Exchange Online, and Microsoft 365
• Support secure network design and architecture including VPN, DNS, segmentation, and firewall integration
• Collaborate with cross-functional teams to align technical delivery with business priorities
• Recommend and support improvements to virtualization platforms and on-premises infrastructure
• Participate in the governance of access, compliance, and audit requirements
• Document designs, create standards, and help develop a repeatable, scalable architecture practice
• Act as a mentor and sounding board for other IT and project delivery teams

What You Bring

We don’t expect one person to have everything below—but you’ll bring depth in a few areas and the versatility to collaborate across the rest.

• 7+ years in progressively senior IT roles with experience in architecture, engineering, or enterprise technology
• Strong technical background in one or more of the following:
  • Hybrid infrastructure (cloud and on-prem)
  • Identity and access management (Entra ID, AD, Azure RBAC)
  • Microsoft 365 (Exchange, Teams, Compliance Center)
  • Networking (routing, segmentation, DNS, VPN, SD-WAN)
  • Virtualization (VMware, Hyper-V, Nutanix, etc.)
• Experience supporting or designing in cloud platforms (preferably Azure)
• Solid understanding of system integration, lifecycle management, and security controls
• Effective communicator—able to translate technical ideas into practical business solutions
• Comfortable balancing day-to-day problem-solving with longer-term architecture strategy

This is a chance to play a key role in a fast-growing, global organization. You’ll have the opportunity to shape infrastructure and technology standards that support innovation, expansion, and operational excellence. Whether you lean more toward infrastructure and networks, or enterprise systems and identity, we’ll shape the role to match your strengths and let you grow from there.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

• H ealth Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation, holidays, and sick leave for work-life balance.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.
• Convenience: On-site parking or parking allowance.

If you're looking to join a supportive team environment with opportunities for personal and professional development, apply now and become part of our dynamic team.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

Job Description

Join one of Canada’s fastest-growing companies and be part of something extraordinary – welcome to goeasy ! At goeasy, our people and culture are at the heart of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades such as Waterstone Canada’s Most Admired Corporate Cultures , Canada’s Top Growing Companies , and the TSX30 , highlighting us as one of the top performers on the TSX. We’re also honored to be named a Greater Toronto Top Employer and recognized by Great Place to Work® as having the Best Workplaces for Women , and having one of the Most Trusted Executive Teams , and included on TIME Magazine’s 2025 list of Canada’s Best Companies .  These honors reflect our commitment to fostering an inclusive, high-performance culture where talent thrives and innovation drives us forward.

As one of Canada’s leading alternative consumer lenders, we’re passionate about helping everyday Canadians create a brighter future. Our vision is to provide a path to a better tomorrow, today. We offer a full range of products, including non-prime leasing, unsecured and secured loans, and point-of-sale financing through easyhome , easyfinancial , and LendCare .

If you're seeking an exciting, high-growth environment where your contributions truly matter, we want to hear from you! Join us, and together, let's create a future of financial empowerment.

We are looking for a Senior IT Security Engineer with deep technical expertise and a proactive mindset to support goeasy’s cybersecurity initiatives across endpoint and network security. You will work closely with cross-functional teams to design, implement, and manage advanced security solutions that protect our digital assets and infrastructure. In this role, you will act as a key security partner to IT and business stakeholders, providing strategic guidance, operational support, and technical leadership across a wide range of security technologies. You will also contribute to continuous improvement efforts, enhance threat detection and response capabilities, and support initiatives that strengthen goeasy’s overall security posture.

What will you be doing?

• Design and implement endpoint security, cryptography, and PKI solutions using industry-standard tools such as DigiCert and SentinelOne.
• Design, implement, and support Network Access Control (NAC) and Security Services Edge (SSE) solutions.
• Manage Endpoint Detection and Response (EDR) policies, rules, and alerts to detect and respond to security threats.
• Monitor and analyze endpoint security events using tools such as Splunk, Tenable, SentinelOne, and Netskope, leveraging automation and AI.
• Manage and enhance security processes and technologies to identify, deter, investigate, and remediate security events.
• Manage and optimize Data Loss Prevention (DLP) policies in Azure and Microsoft 365.
• Manage and refine phishing and spam protection policies.
• Collaborate with cross-functional teams to ensure seamless integration of business processes with security tools.
• Conduct vulnerability assessments and endpoint security audits to identify and address security weaknesses.
• Engage and collaborate with other teams to achieve overall security and organizational objectives.
• Develop and maintain documentation, standard operating procedures, and security playbooks related to SentinelOne.
• Provide technical guidance and support to junior engineers in managing and troubleshooting SentinelOne and other security operations tools.
• Stay current with the latest endpoint security threats, vulnerabilities, and industry best practices.
• Manage vendor relationships and negotiate contracts with key security solution providers.

What experience do you have?

• A minumum of 4+ years of experience in endpoint and network security, incident response, or a similar role.
• Bachelor’s degree in Information Technology, Cybersecurity, or a related field.
• Relevant certifications from recognized industry solution providers. Preferred certifications include:
• Experience with tools such as Azure Security Advisor, Netskope, Forescout, Tenable, and Splunk.
• Cyber incident response experience is highly desirable.
• Prior experience as an Information Security Architect or Team Lead is a significant asset.
• Strong ability to communicate security policies and initiatives clearly to business stakeholders.
• High proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to work independently with minimal supervision.
• Strong organizational and time management skills, with the ability to prioritize tasks in a high-pressure environment.
• Team-oriented with excellent interpersonal skills and a professional attitude, capable of building strong working relationships across all levels of the organization and with external partners.

We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.

Internal Applicants: please apply through the link and provide written endorsement from your current manager.

Why should you work for goeasy?

In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer…

Financial Benefits:

• Leverage our RRSP match and Employee Share Purchase Plan programs.
• Annual bonus that rewards your hard work and dedication.
• Employee discounts on furniture, electronics, and appliances.
• MAT & PAT leave top-up.
• Expand your financial knowledge through engaging Financial Literacy Learning opportunities.

Health and Lifestyle:

• Enjoy company-paid volunteer days to give back to the community.
• Access 24/7 healthcare with Virtual Doctor Appointments.
• Personalize your benefits with a flexible modular benefits package.
• Stay fit and energized with exclusive access to our on-site private gym at our head office.

Employee Perks:

• Fuel your growth with the Tuition Assistance Program.
• Double the impact of your generosity with Company Matched Charitable Donations.
• Internal development training programs and platforms including job-specific training, career coaching, leadership excellence, mentorship, and many others.
• Enjoy a state-of-the-art office space with perks like a games room, a healthy snack program, a fitness studio, free gated parking, and more!

Diversity, Inclusion, and Equal Opportunity Employment :

At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs. 

Additional Information:

All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above. 

Job Description

Are you looking for a position that offers growth and security, and the opportunity to own your role? A company with a terrific reputation that does interesting and exciting work?   We’re Velocity Solutions ( , and you can stop looking. We’re a managed IT services company that helps keep small, medium, and enterprise businesses running with optimal efficiency and performance. Our work is varied, challenging, and integral to our customers success.   Now, thanks to our growth, we need a new Senior IT Support Technician to help us continue our upwards trajectory. If you’re excited to work in a position with autonomy and responsibility at a growing, dynamic company, we want to hear from you.   Senior IT Support Technician   As the new Senior IT Support Technician, your goal will be to maintain the day-to-day operations of our clients’ business systems, applications, networks, and equipment. This is a unique role that will allow you to put your technical leadership and mentoring skills to good use, as you assist with senior IT support/troubleshooting requests from customers and help Level 1-2 escalation requests from our Help-Desk support team.   You’ll ideally bring a broad and seasoned skillset of Senior technical and IT security experience in addition to a strong familiarity with multiple firewall systems, switch/network management, server management, Microsoft-365 and cloud experience.  Your knowledge and competency with these processes means that our clients will be able to rely on your ability to troubleshoot and solve whatever problems arise.   Specifically, some of your responsibilities will include:   * Work closely with customers to respond to questions about functionality of existing business applications or network equipment * Troubleshoot problems, determining root cause and resolving problems to prevent reoccurrence * Utilize expertise of technical members and the support/help desk to analyze and action resolutions in addition to supporting project-based work * Manage supplier and third-party service providers on customers’ behalf * Lead and manage projects from beginning to end to ensure scope of project is completed * Monitor and administer defined system performance, capacity and/or security protocols and identify issues, according to defined parameters * Identify and resolve customer IT infrastructure related problems; maintain a sense of urgency and ownership while working to resolve calls * Configuration, deployment and management of firewalls and security appliances/solutions * Configuration, deployment and management of networking equipment * Work independently with minimal supervision as well as in a team environment * De-escalate conflict and manage aggravated customers   You’re responsive and adaptive, able to thrive in a fast-paced dynamic environment. You have great communication skills and can effectively communicate complex information to co-workers. You’re also highly intelligent and competent, which lets you to build trusting relationships with everyone you interact with.   As we continue to grow, so will the opportunities you encounter, and you’ll never find yourself without exciting, empowering, and challenging work. If the opportunity to work with a diversity of technology and infrastructures sounds exciting, and you’re looking for an environment where you can continue to develop your diverse set of IT skills, this is the role for you.   Working @ Velocity Solutions This is a full-time permanent position, working a mix of virtually/remotely, and occasionally on client sites as needed (typically 2-3 times per week). Office hours are 8:30am to 5:30pm (with overlapping shifts) with occasional project dependent overtime and on-call responsibilities.     We offer a competitive total compensation package, commensurate with experience, that includes profit sharing, benefits, company matched RRSP contributions (5%), vacation, education coverage for related certifications and travel reimbursement for client site visits.   We have tight-knit atmosphere where everyone is passionate about working hard to contribute to the success of the company. There are no attitudes or egos here – we all succeed when the company succeeds.   Qualifications * 5+ years’ experience in a technical support/help-desk role, providing general IT support and troubleshooting to clients on site/in person, and over the phone/remotely (preferably in a managed IT services support environment) * Strong command of network design, configuration, maintenance, and security is preferred  * Familiarity with troubleshooting and design/deployment/maintenance of industry leading firewalls and network switches (Sonicwall, Cisco, Meraki, Dell, Sophos, Datto etc.) * Experience with VOIP Phone Systems * Experience with Microsoft/Office 365 deployments, migrations, and day to day management * Deployment/installation of network PC’s and line-of-business applications * Experience with troubleshooting and deployment/maintenance of VMware and Hyper-V Virtualization Technologies. * Hands on knowledge of industry leading on-premises and cloud backup technologies * Familiarity with Next Generation Antivirus and related Endpoint Security products * Strong understanding of topical/current IT security issues, risks, and solutions, with ability to implement infrastructure changes/new technologies with a focus on security * Familiarity with the design, implementation and ongoing configuration/maintenance tasks required for On-Premises and Hosted Microsoft Windows Servers, including Active Directory and Microsoft Exchange Server experience. * Post- secondary education with a focus on Computer Science, Technology, or a related field, combined with any industry relevant certification would be considered an asset * Valid driver’s license and regular access to a reliable vehicle   How to Apply   Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.   We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Help” button in the application.   We will review applications as they are received, with priority given to those who have completed the assessment and look forward to hearing from you.

Job Description

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We're building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

The Senior IT Support Engineer is responsible for providing advanced technical assistance, both on-site and remotely, including setting up computer hardware systems, installing and upgrading software, managing user access, and troubleshooting IT issues. As a senior-level role, you will take on leadership in diagnosing complex problems, ensuring system reliability, and mentoring junior team members. Your primary focus will be to support RSI staff members, delivering an exceptional customer experience, management of critical applications, and providing comprehensive solutions for advanced technical issues, ensuring that all systems, network connections, and software are functioning properly for all RSI staff.

What You'll Do:

• Engage in ongoing efforts to deliver exceptional IT experience for all RSI employees by providing proactive management and maintenance of RSI IT applications.
• Implementation, configuration, administration, and maintenance of Identity and Access Management systems like CyberArk, Delinea, Okta, ForgeRock etc.
• Manage and configure Microsoft 365 services, including but not limited to SharePoint, Exchange Online, Intune, Active Directory, Azure, and Entra to ensure integration with Azure for seamless user identity and access management.
• Act as an escalation point for user support issues, taking ownership and providing advanced technical support for queries related to computer systems, software, and hardware, ensuring timely and effective resolutions.
• Managing user accounts and permissions ensuring users are authenticated and authorized to access systems, applications and databases based on their job responsibilities (RBAC or ABAC) in the identity and access management systems.
• Plan, implement and manage integrations of all systems to the access management system.
• Ensure full compliance with relevant regulations and standards (e.g., GDPR, ISO-27001, PCI-DSS) across all jurisdictions the organization operates in, adapting IAM policies as necessary to new legal requirements.
• Provide technical support on-site or via remote-access system. Troubleshoot hardware, software, networking and connection issues
• Cooperate closely with Development teams, Infrastructure team, external vendors and Customer Support
• Create and maintain technical documentation and manuals
• Lead the development and deployment of IT solutions that adhere to established standards and industry best practices.
• Mentor and guide junior IT staff, providing technical oversight and expertise on complex tasks.
• Ensure the consistent availability of IT services, including flexible availability to support internal business partners across multiple time zones.

What You'll Bring:

• Bachelor's Degree or an equivalent combination of education and experience
• 5+ years of job-related experience
• Proven experience as a Senior IT Support Engineer or in a similar technical support role.
• Strong expertise in popular operating systems (Microsoft Windows, Apple macOS, Linux), software applications, and remote connection systems.
• Hands-on experience with central Anti-Malware solutions and IT management systems.
• Advanced troubleshooting skills for complex hardware, software, and network issues.
• Excellent interpersonal skills, with the ability to mentor and guide junior team members.
• Strong written and verbal communication skills, with an ability to explain technical concepts to non-technical users.
• A sense of ownership, a passion for technology, and the ability to solve problems independently.
• Critical thinking skills, with the ability to make decisive judgments and handle minimal supervision.
• Ability to work in a hybrid model, with some days required in the office.
• Experience and certified on modern Identity and Access Management Systems, preferred.
• Experience and certified on M365 management and administration, preferred.
• Experience with ISO 27001 controls and PCI DSS requirements, preferred.
• Experience with developing and implementing IT processes, preferred.
• Experience managing IT projects and delivering solutions on time and within budget, preferred.
• Experience implementing and managing cloud services and infrastructure security solutions, preferred.
• Experience working with the ITIL Framework, preferred.
• Occasional domestic or international travel may be required. The employee should go to the office 1–2 times per week, or as needed - for example, for special events or in case of an emergency. #LI-HYBRID

What Makes Us Great:

• Comprehensive compensation
• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they do
• People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you'll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!

Job Description

Salary: $80,000 - $00,000

Senior IT Technical Specialist

Department: IT

Reports to: CEO/Owner

Netdigix Systems is a recognized leader in IT Managed Services, Cloud Hosting, and IT Project Consulting in Vancouver and the Lower Mainland. Were committed to technical innovation, exceptional client relationships, and a workplace culture where talent thrives.

Why Join Us?

• Work with cutting-edge technology and lead high-impact projects.
• Engage directly with executive-level clients to design tailored IT strategies.
• A culture that values collaboration, creativity, and leadership development.

About The Role

As a Senior IT Technical Specialist, you are the strategic backbone of our technical services team. You will lead complex client engagements, architect enterprise-grade solutions, and act as a senior escalation point for technical issues. This is a client-facing role requiring technical mastery, leadership skills, and business acumen.

Attributes and Characteristics

You will thrive in this role if you:

• Have a proven track record in designing and implementing advanced IT systems.
• Are a confident communicator, capable of leading technical discussions with C-suite executives.
• Excel in mentorship and team collaboration.
• Stay calm and composed when solving high-stakes technical issues.

Core Responsibilities

• Acting as the trusted technical advisor for key clients, aligning IT solutions with business objectives.
• Lead 35 major IT infrastructure projects per year from design to deployment.
• Architecting and delivering enterprise projects such as cloud migrations, cybersecurity upgrades, SD-WAN rollouts, and hybrid infrastructure designs.
• Serving as the primary technical lead for escalations from Tier 1 and Tier 2 teams.
• Reviewing client workflows, integrations, and legacy systems ahead of implementation to assess necessary changes for smooth project execution.
• Leading client meetings and providing technical insights to create strategic IT roadmaps.
• Building long-term relationships with C-suite stakeholders and serving as the primary escalation point for advanced technical issues.
• Expected to manage and advise on technical infrastructure for 510 active client organizations concurrently.
• Mentoring and training junior and Level 1/2 technical staff to ensure effective knowledge transfer and team growth.
• Resolving highly complex technical challenges involving virtualization, advanced networking, security, and enterprise system configurations.
• Performing root cause analysis for critical incidents and implementing long-term remediation and preventative strategies.
• Designing scalable, resilient IT architectures tailored to client requirements.
• Driving continuous service improvements by analyzing service metrics and optimizing IT operations.
• Researching and integrating emerging technologies to provide innovative client solutions.
• Collaborating with leadership to refine organizational IT policies and procedures.
• Conducting technical training sessions and providing input on recruitment to identify and nurture future technical leaders.

Technology Stack Youll Work With

• RMM/PSA: ConnectWise Manage, N-Able N-Central
• Networking: Fortinet FortiGate, Cisco ASA/Firepower, Ubiquiti Unifi, VPN, SD-WAN
• Infrastructure: Windows Server (20162022), Hyper-V, VMware, clustering, AD/Group Policy
• Email & Identity: Microsoft 365, Exchange hybrid, ADFS
• Security: Bitdefender, FortiClient EMS, SentinelOne, SIEM platforms

Qualifications & Skills

• 8+ years of experience in technical support, infrastructure delivery, or IT consulting.
• Prior experience in a Managed Service Provider (MSP) environment is required.
• Strong expertise in:
  • Enterprise networking (Cisco ASA, advanced VPNs, SD-WAN).
  • Virtualization technologies (VMware, Hyper-V, advanced clustering solutions).
  • Advanced Windows Server configurations, Active Directory Federation Services, and hybrid Exchange environments.
  • Cybersecurity tools and frameworks, including SIEM solutions and endpoint protection.
    
• Proven ability to design, implement, and manage IT infrastructures at an enterprise level.
• Ability to handle multiple clients and projects simultaneously in SLA-driven environments.
• Strong documentation and project scoping capabilities.

Certifications

• Required: MCSA, CCNA, or equivalent.
• Preferred: MCSE, CISSP, AWS Certified Solutions Architect, Fortinet NSE4+

Leadership Skills

• Confident in guiding client conversations from technical problem-solving to business alignment.
• Skilled at managing team dynamics and mentoring junior staff.
• Strong written communication skills for documentation and policy design.
  
  

Educational Background

• Bachelors degree in IT, Computer Science, or a related field.
• Masters degree or ongoing education is an asset.

What We Offer You

• Competitive Compensation
  • Salary: 80,000 100,000 + Bonus targets tied to client retention, project success, and technical leadership.
  • Comprehensive benefits package, including health, dental, and RRSP matching.
    
    
• Professional Growth Opportunities
  • Advanced certification sponsorships (e.g., CISSP, AWS).
  • Leadership training programs and opportunities to transition into executive roles.
    
    
• Flexible Work Environment
  • Hybrid work options with flexible scheduling.
  • Paid time off for professional development and volunteering.
    
    
• Dynamic and Inclusive Culture
  • A team that values innovation, excellence, and diverse perspectives.
  • Regular team-building events and recognition for individual contributions.

Our Commitment

At Netdigix Systems, we foster a culture of collaboration, innovation, and respect. We empower employees through continuous learning, professional development, and a commitment to work-life balance. Our competitive compensation package includes salary, bonus incentives, and comprehensive benefits to support your well-being and growth. We are dedicated to diversity and inclusion, building a workforce that reflects our community and values fairness in every aspect of our selection process.

Join Netdigix Systems and experience a workplace where your contributions are valued, your career ambitions are supported, and innovation drives excellence.

Senior IT Project Manager

Are you inspired by excellence? At Centrilogic, you will have the power to make a real impact. Join us in our mission to help companies become better digital versions of themselves.

Centrilogic is a premier global provider of multi-cloud management, cloud-native application development solutions, data analytics, and strategic end-to-end digital transformation services. Headquartered in Canada, with regional offices in the U.S., United Kingdom, and India, Centrilogic delivers smart, streamlined solutions to clients worldwide.

We are seeking an experienced Senior IT Project Manager to join our team of project managers and lead complex technology initiatives focused on infrastructure and cloud solutions. The ideal candidate will have a proven track record in managing projects involving Azure Cloud implementation, networking, firewall configuration, hardware deployment, data center relocations, Microsoft 365, SharePoint, and file server migrations. Superior organizational and project management skills are essential.

The Senior IT Project Manager is responsible for leading and delivering complex IT projects that support the company’s business transformation initiatives. Reporting to the Director, PMO, this role oversees projects from inception through completion, ensuring they meet scope, schedule, budget, and quality objectives. The manager will coordinate cross-functional teams, manage stakeholder communications, and implement project management best practices to drive successful outcomes aligned with organizational goals.

This role requires a proactive leader who can manage multiple projects simultaneously and serve as a key liaison between technical teams and business stakeholders to ensure project deliverables support strategic objectives.

Reporting to the PMO Director, the manager will also be responsible for the successful implementation of customer order administration and small projects for both internal and client sponsors. This role involves managing time-sensitive tasks and facilitating creative solutions to overcome challenges.

Important Qualifications

• Tertiary qualifications in Engineering, Information Technology or equivalent

Important Skills & Experience

• Minimum 10+ years of experience in IT project management or related fields.
• Strong knowledge of PMI methodologies; PMP certification or progress toward certification preferred.
• University degree in a related field or equivalent work experience.
• Demonstrated expertise in:
• Azure Cloud implementation
• Networking and firewall technologies
• Hardware deployment and infrastructure setup
• Data center relocations
• Microsoft 365 and SharePoint
• Excellent communication, problem-solving, time management, and organizational skills.
• Proficiency in Microsoft Office and collaboration tools.
• Project Financial Tracking and Management

Desirable Skills & Experience

• IT project experience in a managed Services Organization
• Working Knowledge of MS Project
• Experience with MS PWA & Power BI
• Experience with a Ticket Management platform for example ServiceNow, Cherwell, Autotask or other

Role Responsibilities

• Lead and manage the full lifecycle of small to medium-sized IT projects across various domains, including:
• Private Cloud (Data Center and Network Services)
• Public Cloud (Azure, AWS)
• Data Center and Physical Infrastructure relocations
• ERP Systems (JDE, NetSuite, D365)
• Data and Analytics initiatives (Data Warehousing, Power BI, Internet of Things)
• Ensure timely, on-budget, and high-quality delivery of customer projects.
• Oversee all phases of project implementation, aligning customer priorities with internal resources and supplier schedules.
• Foster and maintain strong, collaborative relationships with customers and suppliers.
• Partner with Sales and Account Management teams to understand client business needs and ensure alignment with project outcomes.
• Coordinate with external suppliers to ensure successful solution delivery.
• Manage customer expectations throughout the project lifecycle, ensuring smooth transitions and successful business outcomes.
• Maintain consistent and transparent communication with stakeholders during project execution.
• Administer and control project change requests, ensuring contractual compliance for out-of-scope work.
• Proactively communicate project status and escalate risks or delays, collaborating with technical teams to resolve issues.
• Handle contract administration tasks, including extensions and billing adjustments.
• Facilitate internal and client-facing project planning and kickoff sessions.
• Ensure seamless transition of completed projects to the Customer Care and Service Operations teams.

Desirable Candidate Qualities

• Demonstrated leadership with a results-driven mindset and a collaborative approach.
• Self-motivated and capable of implementing structured project methodologies and governance frameworks.
• Strong interpersonal skills with the ability to address complex issues diplomatically.
• Solid business acumen and the ability to deliver client-centric solutions with commercial awareness.
• Commitment to customer satisfaction and continuous process improvement.
• Analytical thinker with the ability to identify root causes and develop innovative solutions.
• Exceptional communication skills, both written and verbal, with strong critical thinking capabilities.
• Proficient in project financial management, including revenue forecasting, cost control, and profitability tracking.
• Adaptable and capable of managing multiple concurrent projects effectively.