1,585 Senior IT Analyst jobs in Canada

As a Fraud Dispute Analyst, you will handle calls from clients wishing to dispute transactions on their accounts. Your primary mission will be to guide clients through the dispute process, playing a key role in fraud prevention and in protecting the financial interests of both our clients and the bank.

Your Role:

• Answer calls from clients disputing transactions on their accounts
• Support clients with concerns related to disputed transactions
• Analyze suspicious transactions and provide detailed assistance throughout the dispute process
• Build trust with clients, internal colleagues, and partners
• Refer clients to specialized colleagues when needed

Your Team:

Within the Fraud Prevention and Detection sector, you’ll be part of a dynamic team of 22 colleagues and report to the director. Our team stands out for its curiosity and commitment to fulfilling our mission. We make a positive impact in people’s lives through the fraud and dispute process.

The call center operates Monday to Friday, 8:00 AM to 8:00 PM, and you must be available full-time (37.5 hours/week) during these hours. Your work schedule will vary and be provided three weeks in advance.

Training and Development:

Your onboarding includes approximately 4 weeks of daytime training, followed by 2 weeks of hands-on training supported by expert colleagues.

Our training is based on learning by doing, helping you master your role. You’ll benefit from access to colleagues with diverse expertise and backgrounds, enriching your development.

Career growth opportunities include advancement within your role, promotions, and mobility within the sector. We encourage internal mobility.

Requirements:

• High school diploma
• Experience in customer service or advisory roles
• Ability to support clients and make decisions

As a Fraud Dispute Analyst, you will handle calls from clients wishing to dispute transactions on their accounts. Your primary mission will be to guide clients through the dispute process, playing a key role in fraud prevention and in protecting the financial interests of both our clients and the bank.

Your Role:

• Answer calls from clients disputing transactions on their accounts
• Support clients with concerns related to disputed transactions
• Analyze suspicious transactions and provide detailed assistance throughout the dispute process
• Build trust with clients, internal colleagues, and partners
• Refer clients to specialized colleagues when needed

Your Team:

Within the Fraud Prevention and Detection sector, you’ll be part of a dynamic team of 22 colleagues and report to the director. Our team stands out for its curiosity and commitment to fulfilling our mission. We make a positive impact in people’s lives through the fraud and dispute process.

The call center operates Monday to Friday, 8:00 AM to 8:00 PM, and you must be available full-time (37.5 hours/week) during these hours. Your work schedule will vary and be provided three weeks in advance.

Training and Development:

Your onboarding includes approximately 4 weeks of daytime training, followed by 2 weeks of hands-on training supported by expert colleagues.

Our training is based on learning by doing, helping you master your role. You’ll benefit from access to colleagues with diverse expertise and backgrounds, enriching your development.

Career growth opportunities include advancement within your role, promotions, and mobility within the sector. We encourage internal mobility.

Requirements:

• High school diploma
• Experience in customer service or advisory roles
• Ability to support clients and make decisions

As a Fraud Dispute Analyst, you will handle calls from clients wishing to dispute transactions on their accounts. Your primary mission will be to guide clients through the dispute process, playing a key role in fraud prevention and in protecting the financial interests of both our clients and the bank.

Your Role:

• Answer calls from clients disputing transactions on their accounts
• Support clients with concerns related to disputed transactions
• Analyze suspicious transactions and provide detailed assistance throughout the dispute process
• Build trust with clients, internal colleagues, and partners
• Refer clients to specialized colleagues when needed

Your Team:

Within the Fraud Prevention and Detection sector, you’ll be part of a dynamic team of 22 colleagues and report to the director. Our team stands out for its curiosity and commitment to fulfilling our mission. We make a positive impact in people’s lives through the fraud and dispute process.

The call center operates Monday to Friday, 8:00 AM to 8:00 PM, and you must be available full-time (37.5 hours/week) during these hours. Your work schedule will vary and be provided three weeks in advance.

Training and Development:

Your onboarding includes approximately 4 weeks of daytime training, followed by 2 weeks of hands-on training supported by expert colleagues.

Our training is based on learning by doing, helping you master your role. You’ll benefit from access to colleagues with diverse expertise and backgrounds, enriching your development.

Career growth opportunities include advancement within your role, promotions, and mobility within the sector. We encourage internal mobility.

Requirements:

• High school diploma
• Experience in customer service or advisory roles
• Ability to support clients and make decisions

We are seeking a talented and detail-oriented Data Analyst to join our team at Climate Control Systems of Greenwood INC. The Data Analyst will be responsible for analyzing complex data sets, identifying trends, and providing actionable insights to drive business decisions.

• Collect and analyze data from various sources to uncover insights
• Develop and maintain databases and data systems
• Create reports and dashboards to visualize data findings
• Collaborate with cross-functional teams to understand business needs
• Identify opportunities for process improvement and automation

• Bachelor's degree in Computer Science, Statistics, or related field
• Proven experience working with data analysis tools and techniques
• Strong analytical and problem-solving skills
• Excellent communication and presentation abilities
• Ability to work independently and in a team environment

• Minimum of 2 years of experience in data analysis
• Experience with SQL, Python, or other programming languages
• Knowledge of data visualization tools such as Tableau or Power BI

If you are passionate about data analysis and have a strong attention to detail, we encourage you to apply for this exciting opportunity at Climate Control Systems of Greenwood INC.

We are looking for an efficient and detail-oriented billing analyst to join the billing operations in our company. The billing analyst's responsibilities include coordinating with other departments to ensure all sales and orders are accurately billed for, setting clients up for billing, issuing invoices, and ensuring invoices correspond with balance sheet reports.

To be successful as a billing analyst you should be able to work independently and efficiently under pressure. Ultimately, an outstanding billing analyst should be able to ensure smooth and accurate billing operations.

• Analyzing all billing procedures and identifying opportunities for improvement.
• Verifying with other departments that orders have been fulfilled.
• Preparing, issuing, and sending invoices.
• Reviewing invoices to ensure billing accuracy.
• Reviewing sales sheets to ensure the billing of all sales.
• Reconciling invoices with balance sheet reports and resolving any discrepancies.
• Communicating with clients and other departments, resolving issues, and providing clarifications.
• Ensuring clients' billing accounts are set up correctly and according to their requirements.
• Maintaining updated records of accounts receivable.
• Preparing reports and meeting billing deadlines.

• Degree in accounting, finance, or a related field.
• Previous experience as a billing analyst or in a similar role.
• Proficiency in Microsoft Office, data entry, and accounting software programs.
• Excellent communication and interpersonal skills.
• Good organizational and time management skills.
• Ability to work independently and in a team.
• Strong attention to detail.
• Ability to prioritize.

The Administrative Support Officer provides essential support to ensure efficient office operations and assists various departments by managing administrative tasks, coordinating communication, and maintaining organizational systems. This role is vital in fostering a productive and organized work environment.

Key Responsibilities

• Manage day-to-day office activities including scheduling, correspondence, and filing.
• Handle incoming calls, emails, and visitor inquiries professionally and promptly.
• Prepare and process documents, reports, and presentations as required.
• Maintain office supplies inventory and coordinate procurement when necessary.
• Assist in organizing meetings, events, and travel arrangements.
• Support HR and finance departments with data entry and record-keeping tasks.
• Ensure office equipment is functioning and arrange for repairs when needed.
• Maintain accurate and confidential records and databases.

Qualifications & Skills

• High school diploma or equivalent; relevant certifications or diploma in office administration is an advantage.
• Proven experience in administrative or office support roles.
• Excellent organizational and multitasking skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.
• Detail-oriented with good problem-solving skills.