Director, Relationship Management

Burnaby, British Columbia ADP

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ADP is hiring a **Director, Relationship Management**
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
- Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
- Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
Well, this may be the role for you. Ready to make your mark?
As a Director, Relationship Management, in this position, reporting to the VP, you'll help our clients leverage ADP's exceptional business and technology solutions so they can focus on what matters most to them - growing their business.
ADP is looking for a leader for the Mid-market relationship management team. This is an influential role, with a team of over 13 professional relationship managers supporting ADP's clients. The role is an important pillar of the Client Success and is responsible for the health & optimization of our clients that use ADP Technology and HR services.
In addition to building strategic partnerships with our clients that choose ADP for their HR Technology needs; the role is also critical to maintaining ADP's position as the premier provider of Human Capital Management solutions. If you are interested in driving client strategy, building client relationships, managing a team, and are looking for a great growth opportunity, consider this role!
Ready to #MakeYourMark? Apply now!
To learn more about careers in Client Service at ADP, visit:
Assists the Client Success and Service Delivery Senior Leadership in creating a strategy for account coverage while building relationships with our clients and associates. This requires a strong combination of leadership, account management and relationship skills. The role is responsible for directing the overall client relationship and retention strategies through the leadership of the Mid-Market Relationship Managers.
- Demonstrates awareness and understanding of strategic goals and priorities of ADP, Human Capital Management (HCM) Product Growth strategy, and our clients.
- Gains commitment, alignment, and engagement to advance the interests of the Department and our clients supporting ADP Mission, Vision and Values.
- Ensures the delivery of World Class Service and the development/improvement of the overall client relationships including satisfaction and retention.
- Understands the perspective of the client and takes proactive steps to maximize client satisfaction, including building and communicating with stakeholders the client outreach programs as applicable.
- Builds a talent acquisition and retention strategy that puts the associate first -- you have a proven track record of building and sustaining high performing teams & culture.
- Responsible for developing the skills, competencies, client strategies and business/financial acumen of each of the team members.
- Contributes to achieving growth objectives through Sales leads and support and loss prevention programs to support the Service and Sales organizations.
- Key success metrics include year over year increases in metrics related to customer satisfaction indexes, client retention rates, associate Engagement and retention, number of reference-able clients and business growth measured by Sales/Starts/Upgrades/Revenue.
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
- Responsible for executing the direction of client support and retention strategies through the leadership of the Client Relationship Managers.
- Collaborates across all functions and business segments including Sales, Implementation, Service Centers, Support Centers, Legal, Finance, Product, Marketing, and other partners to ensure strategic, effective, efficient processes and client satisfaction.
- Ensures alignment to the Client Service Executives and service center model.
- Implements relationship management tools, initiatives, and organizational structures to meet changing client demands.
- Executes and upholds relationship management program standards, while seeking to innovate and evolve those programs.
- Prepares associates for growth opportunities and acts as a coach/mentor.
- Provides guidance, coaching and assistance as needed to ensure their development and professional growth.
- Supports the Relationship Management team in handling complex, escalated, and unresolved client issues. Is the primary point of escalation for the team & our internal partners such as Sales & Implementation.
- Collaborate with other Leaders and Executives on operational, financial, staffing and/or training strategies.
- Responsible for developing metrics, root cause reporting, client executive debriefs, health of the client reporting and all other data required to communicate the update/success/progress of the client experience.
TO SUCCEED IN THIS ROLE: Requirements
- Minimum 7-10 years of people leadership in a client-facing role (relationship management, client service, implementation, B2B experience preferred)
- Superior client service skills (both verbal and written communications) and strong active listening skills
- Expert level communication, influence, and negotiations skills with C-Suite Executives and internal stakeholders
- Ability to quickly consolidate and understand data around client success metrics (experience managing a business / P&L across a balanced set of KPIs such as NPS, Retention, Margin analysis are a must)
- Strong change management & transformational leadership. The successful candidate will have a proven track record of designing and implementing programs to drive client success
- Ability to collaborate and work effectively within cross functional teams, builds consensus, and breaks down organizational barriers
BONUS POINTS FOR THESE: Preferred Qualifications
- Bachelor's Degree or equivalent in management experience.
- English/French Bilingualism is strongly preferred.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
- Focus on your mental health and well-being. We take care of one another and offer support for your well-being. because healthy associates are happy ones.
- Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
- Knowledge to help you grow. Ongoing training and development opportunities and a tuition reimbursement program, for even the most insatiable learner.
- Create. Innovate. Problem-solve. Shape the future of work with people you like.
- Balance work and personal time. Flexibility to integrate work more easily in your everyday life.
- Go Global. With operations around the world, exciting new networking opportunities abound.
- Belong by joining one of ten Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
What are you waiting for? Apply today!
Jobs.adp.ca
#LI-LP1
#LI-Hybri
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.
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Change Management Consultant

Vancouver, British Columbia B.C. College of Nurses and Midwives

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Job Description

Status: Temporary, full-time, 3 year term
Expected Start Date: July 2025
Work Location: Hybrid, Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (“BCCNM”) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses, nurse practitioners, registered midwives, registered nurses, and registered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent, ethical, and meets the standards that society views as acceptable.

As western Canada’s largest health profession regulator, we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNM’s commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada, BCCNM has the opportunity to influence the health professionals we regulate, as well as the broader health-care system, to break the cycle of racism, and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist, and to support the health professionals we regulate to do the same.

What we offer you

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team, you can expect to be working in a collaborative, team-based environment, and treated in a respectful and professional manner.

The expected starting base salary for this position is $108,078 – $119,155 annually, depending on a variety of factors including qualifications and experience. Once hired, you will progress through a wider salary range over time as you continue to develop job knowledge, skills and competencies for the role.

In addition to base salary, the college offers a generous vacation and extended benefits package. As an employee, you receive 100% employer-paid health and dental benefits. And we contribute to B.C.'s Municipal Pension Plan to help you secure your retirement income. Throughout your career with us, you will engage in a variety of learning and development. We will support your professional development and cover your professional membership costs. To support you in work and life, we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver, but you’ll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What you’ll be doing

Reporting to the Chief Officer, Communications & People, the Change Management Consultant (CMC) will be a key member of the internal change team for the organization’s multi-year Business Transformation (BT) initiative. Working under the general direction of the Change Lead, the CMC will develop and implement change management strategies, mitigating resistance to change and ensure strong adoption.

BCCNM is seeking an experienced change practitioner to join as a temporary employee for the duration of the Business Transformation initiative with an anticipated end date in December 2027. Phase 1 of the program is underway, and multiple projects have been initiated. One of the major deliverables of this phase will be rolled out in May 2026 with the implementation of a new CRM system that supports all registration activities. Subsequent phases will launch in 2026 and 2027 respectively, transforming both the core business and the support programs.

The change consultant will work closely with the internal change team along with our external change partner/vendor to develop and execute on detailed change plans. The CMC will be assigned to specific projects as a prime contact point for OCM.

Key responsibilities include:

  • Focuses on the human aspect of change using recognized standard change management methods and acts as a focal point for internal teams on strategic projects involving changes within the organization.
  • Develops and implements OCM strategies and plans to support multiple projects associated with the BT program.
  • Conducts readiness and impact assessments; defines, captures, and understands change impacts, including impacts on partners, in collaboration with internal resources and the external change vendor
  • Assesses and escalates risks and barriers that must be overcome (including behavioral shifts); reports issues and concerns to ensure ongoing management of changes
  • Communicates effectively at all levels of the organization, and with internal and external team members; builds trusting relationships, participates on project teams and provides support to achieve the desired business results and successful collaboration across the BT program
  • Provides coaching to leaders and staff to support the BT program
  • Generates and reports out on key metrics and program level status reports
  • Provides input to support the development delivery of training programs; helps to identify changing roles and responsibilities
  • Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BC’s health care system.

Your education & skills:

  • Bachelor’s degree in business administration, human resources or related discipline, plus 5 to 7 years of change specific experience or an equivalent level of education, training, and experience.
  • Recognized training and/or certification in change management (PROSCI, CCMP, CMS, etc.) is required. PROSCI certification is an asset.
  • Previous involvement in transformational projects with significant change management implications
  • Experience creating change strategies and plans, including stakeholder analysis, risk management and mitigation
  • Experience supporting project sponsors and executive management teams
  • Experience designing, implementing and leading an internal change network
  • Demonstration of the following behaviours/competencies is required:
    • Demonstrated understanding of diversity, inclusion, and cultural humility as they apply to health care is an asset.
    • Interpersonal skills and ability to build quickly establish trust and rapport with others.
    • Excellent communication skills and active listening skills.
    • Organizational skills and ability to prioritize workload and work under time pressures to meet deadlines.
    • Problem identification and problem-solving skills as they apply to change management
    • Strong ability to work independently and collaboratively as a member of a team.
    • Demonstrated flexibility to meet and adapt to changes in organizational priorities.
  • Experience developing and implementing communication and/or learning and development plans
  • Facilitation experience, with ability to design and implement working sessions to uncover change impacts across multiple partners and competing initiative
  • Advanced skills related to the Microsoft Office suite (especially Word, Excel, Outlook, PowerPoint) required.
  • Demonstrated understanding of equity, diversity, inclusion, and cultural humility as they apply to health care is an asset

How to Apply

If you are interested in this position, please apply online and submit a cover letter and resume . This opportunity will remain posted until filled. To see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives, please visit our website at Careers at BCCNM.

Collection Notice

To apply to a job posting, you need to create an online account with BCCNM. To create an online account as well apply for a job posting, you’ll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting, evaluating, and selecting employees. The legal authority for collecting this information is under section 26 British Columbia’s Freedom of Information and Protection of Privacy Act . If you have any questions about the Collection Notice, please contact

Please note : BCCNM no longer requires staff, contractors, board and committee members, and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued, the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with, consistent with the duty of the College to serve and protect the public.

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DIRECTOR, PRODUCT MANAGEMENT

Surrey, British Columbia PocketPills

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Job Description

Salary:

Pocketpills is Canadas leading online pharmacy and health platform, proudly delivering over 2 million prescriptions to members homes. Were transforming the healthcare experience by combining compassionate, personalized care with technology built to serve real people. Our in-house innovations power a seamless, member-first experienceand have helped us grow sustainably and profitably while staying true to our mission. Every day, our expert physicians, pharmacists, care team, and technologists collaborate with trusted partners to make high-quality care more personal and more impactful.


If you're passionate about improving lives and shaping the future of healthcare in Canada, wed love to meet you.


Position Overview:


We are seeking a strategic and member-focused Director of Product Management to lead the evolution of Pocketpills product portfolio. In this role, youll work with the leadership to define and drive the product vision and roadmap, ensuring alignment with business goals and member needs. You will collaborate cross-functionally with engineering, design, health care experts, operations, and marketing to deliver scalable and user-centric solutions. This role requires strong leadership, a passion for innovation, and a track record of delivering high-impact consumer products. You will also mentor a team of product managers and foster a culture of experimentation and continuous improvement.


Key Responsibilities:


Product Strategy & Growth

  • Develop and drive a clear, pragmatic product strategy aligned with company goals in a fast-moving technology startup.
  • Prioritize high-impact initiatives that balance short-term wins with long-term scalability and growth.
  • Adapt quickly to market feedback and evolving business needs with flexible planning.

Own Product Vision and Strategy

  • Define and communicate product vision aligned with company objectives.
  • Lead quarterly and long-term product planning efforts to prioritize impactful business problems.
  • Align product strategy with company goals / OKRs, customer needs, and market opportunities.

Drive Product Lifecycle Execution

  • Oversee all stages of the product lifecycle from discovery to delivery and iteration.
  • Ensure timely development of insights, prototypes, MVPs, and full-scale solutions.
  • Promote data-driven decision-making and value realization at each stage.

Collaborate Cross-Functionally

  • Partner closely with engineering, design, health care experts, marketing, and operations teams.
  • Ensure alignment between go-to-market strategies and product development efforts.

Conduct Market & Competitive Analysis

  • Set standards for deep market research and ongoing competitive analysis.
  • Translate insights into strategic direction and actionable product plans.
  • Identify emerging trends, opportunities, and threats in the marketplace.

Member-Centric Innovation

  • Ensure customer feedback and user needs are embedded in product decisions.
  • Advocate for a guest-first approach across all teams and initiatives.
  • Introduce new tools and methods to inspire creativity, innovation, and experimentation.

Establish and Manage OKRs

  • Define clear Goals / Objectives and Key Results (OKRs) for product teams.
  • Track progress, measure impact, and drive continuous improvement through data.
  • Hold teams accountable for outcomes and learnings, not just delivery.

People Leadership

  • Lead, mentor, and grow a high-performing team of Product Managers.
  • Build strong communication and alignment practices across remote, cross-functional teams.
  • Manage product teams across multiple time zones and geographies.


Qualifications & Experience:

  • 10+ years of product management experience, with at least 2 years in a leadership role managing and mentoring product teams.
  • Proven success leading member-facing products, preferably in technology startups, SMEs, or medium-sized companies.
  • The ideal candidate has a proven track record of building and scaling consumer-facing technology products in startup or high-growth environments.
  • Demonstrated ability to define and execute product strategy in fast-paced, resource-constrained environments.
  • Strong data literacy with experience using qualitative and quantitative insights to drive product decisions and business forecasts.
  • Expertise in agile methodologies and lean product development practices.
  • Excellent cross-functional collaboration skills; able to work closely with engineering, design, marketing,health care experts, and operations teams.
  • Exceptional communication and stakeholder management abilities, comfortable presenting to executive leadership and partners.
  • Customer-centric mindset with a passion for delivering outstanding user experiences.
  • Experience with market research and competitive analysis to inform product direction.


Benefits:


Join our team and enjoy a benefits package designed to support your health and well-being, including dental and vision care, as well as extended health care coverage. We provide disability insurance for added security and life insurance to protect your loved ones. To promote work-life balance, youll receive paid time off, including vacation days. Additionally, we offer a Group Retirement Savings Plan (GRSP). Experience a workplace that truly cares about you!

The annual compensation is based on a number of factors and may vary depending on job-related knowledge, skills, experience and alignment to the market .


Location: In Person, Surrey


" Pocketpills is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices. Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. "

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Business Management Assistant

Richmond, British Columbia LMG Inc.

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Job Description

We are a sales firm based in the Richmond area, focused on growing our business through relationship-based sales. As we continue to grow, we are on the search for a dedicated individual to join our sales team as a Business Management Assistant and support our sales efforts while gaining hands-on experience on the ins and outs of our business.

As a Business Management Assistant on our sales team, you will be responsible for direct client engagement, account management, and business development. If you are someone who is detail-oriented with strong communication skills and looking to excel in your career in sales and management, apply to our Business Management Assistant position today.


Responsibilities of the Business Management Assistant:

  • Directly engage with current and new clients, offering products and services that are tailored to each individual's needs.
  • Support the sales team and other Business Management Assistants in the day-to-day operations, refining sales strategies, and improving customer service.
  • Build and maintain relationships with current and new clients, and ensure their continued satisfaction.
  • Keep records of all client interactions and sales transactions to accurately track sales performance and client retention.
  • Actively participate in weekly trainings with Senior team members and other Business Management Assistants to grow business development and leadership skills.
  • Resolve clients' complaints or concerns with professionalism, offering personalized solutions and ensuring a seamless experience.
  • Proactively identify opportunities to streamline the sales processes and drive business growth


Qualifications of the Business Management Assistant:

  • A high school diploma or equivalent is required. Upper-level education or coursework is desired
  • Previous experience as a Business Management Assistant, in sales, customer service, or a related field is preferred
  • Strong communication and interpersonal skills
  • Detail-oriented with excellent organizational skills
  • Ability to work independently and as part of a team
  • Flexibility to work evenings and weekends as needed


If you are ready to join a dynamic and supportive team and contribute to the success of the business, apply to our Business Management Assistant position today. We’d love to hear from you!

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Management Consultant - Healthcare

Vancouver, British Columbia Cascadia Strategy Consulting Partners

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Job Description

Cascadia Partners is seeking both experienced and entry-level healthcare consultants for our Vancouver and Victoria offices.

We See Consulting Differently
Cascadia Partners is a consulting firm founded by industry veterans who wanted to focus on creating local impact. We bring specialized expertise to a broad cross-section of local industries, and Cascadians find it rewarding to see the impact of our work where we live.

Our work focuses on five practice areas: Business Strategy, Operations Management, Digital Transformation, Policy & Economics, and Data Analytics & AI. We serve clients in industries such as Food, Beverages & Retail, Industry Associations, Construction & Real Estate, Public Sector, Transportation & Logistics, and Healthcare. All consultants contribute to all practice areas, which keeps us continuously learning from one another.

Healthcare Team

We are seeking experienced consultants to join our growing healthcare practice. We work with both public and private health organizations in BC delivering an array of solutions, including: technology and digital transformation, data analytics, strategy - both clinical and operations, process optimization & efficiencies, models of care, and system transformation.

How We Work

We believe in incorporating collaboration, intellectual curiosity, creativity & confidence in our work. We are a high-performing team who works hard and delivers high-quality work for our clients; we also have fun and enjoy spending time together. Cascadia retains a startup culture and strives to hire people who are eager to contribute and grow the firm and its culture. Our consultants contribute to firm building activities like developing internal systems, business development, brand awareness and client expansion.

What We Do

At Cascadia, you’ll work in small teams to identify, define, and clearly articulate client problems and then develop creative solutions to address these challenges. Together, you will help clients improve their performance and help them realize their goals.

We strive to create value for our clients and build long-term partnerships with various engagement lengths from several weeks to several months. Most of our clients are in BC, so we travel less than other consultants, however onsite work with clients and some travel within BC may be required.

A consultant’s responsibilities span the following:

  • High-Quality Work Product – care about your output; work to make it exceptional
  • Analyze and Synthesize Client Information – thoroughly understand client context and details; undertake meaningful analysis that will inform the direction of change
  • Communicate Clearly and Succinctly – prepare and present material that highlights key insights
  • Invest in Growing the Firm – contribute to business development, organizational culture, and external firm awareness
  • Support Our Team – collaborate with colleagues and clients professionally and harmoniously
  • Employ High-Performance Standards – provide and receive feedback to continuously develop your skills and improve the quality of deliverables and outcomes
  • Learn Continuously – convey humility, unwavering positive attitude, and a drive for improvement

Requirements

What Are We Looking For

  • This role is best suited for candidates with hands-on experience in healthcare system operations, policy, or service delivery rather than those with a primarily research-focused background.
  • 3+ years of consulting experience in healthcare , with direct involvement in healthcare operations, policy, or strategy , ideally within the BC or Canadian healthcare system .
  • Experience working within or closely with healthcare providers, health authorities, or public health organizations (e.g., hospitals, health networks, government agencies).
  • Preference for candidates with operational, policy, or technology transformation experience in the healthcare sector rather than solely academic or research-based experience.
  • Industry experience in the public sector and/or healthcare provider organizations is considered a strong asset.
  • Ability to work collaboratively in a team and create an inclusive environment
  • The ability to communicate complex ideas effectively to a variety of audiences
  • Strong analytical and problem-solving skills with strategic, operational, and financial acumen
  • A self-starter comfortable creating clarity and driving to solutions in an environment of ambiguity
  • Entrepreneurial spirit and desire to learn and grow
  • Established research, analysis, and report writing skills
  • Proficiency in Microsoft Word, PowerPoint, and Excel
  • Advanced degrees preferred
  • Must be eligible to work in Canada

Your application should include:

  • Cover letter
  • Resume
  • Academic transcript for recent graduates (screenshot of grades is sufficient)

Please check your spam or junk folder periodically, as sometimes messages from our recruiting system may end up there.

Please combine all relevant documents (Resume, Transcripts, etc) into one PDF before uploading.

We look forward to reviewing your application!

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Director Data Management

New Westminster, British Columbia Harnham

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ASSOCIATE DIRECTOR, DATA MANAGEMENT

REMOTE – CANADA

C$130,000 – C$170,000 + 20% BONUS + BENEFITS


Are you a data leader with deep experience in data management and data governance, ideally within digital marketing data? This global pharmaceutical business is hiring an Omni-Channel Data Lead to help ensure marketing and analytics teams have the data they need — clean, timely, and trusted.


You'll act as the key liaison between commercial analytics, marketing, and IT, managing how data is acquired, onboarded, validated, and governed across multiple platforms and vendors.


THE ROLE

As the Omni-Channel Data Lead, you’ll take ownership of the entire data lifecycle for commercial marketing data. Key responsibilities include:

  • Leading the sourcing, onboarding, and transformation of marketing and engagement data from multiple platforms (e.g., social, CRM, campaign, email)
  • Partnering with Analytics, IT, Legal, and Marketing teams to ensure data is integrated, accurate, and usable
  • Implementing strong data governance practices: validation frameworks, taxonomies, access rules, and metadata documentation
  • Monitoring data quality and troubleshooting issues proactively, including liaising with vendors
  • Building and improving data pipelines in collaboration with IT
  • Supporting reporting and automation across commercial functions with scalable data infrastructure


YOUR SKILLS AND EXPERIENCE

You will need:

  • 10+ years of experience in data management, including work with large, external marketing datasets
  • Proficiency with SQL, and experience with data pipelines, ETL tools, and cloud-based data platforms (AWS, Redshift, S3, etc.)
  • Strong knowledge of digital marketing data (campaigns, spend, engagement) and tools like CM360, SA360, Meta, and analytics platforms (GA, Adobe)
  • Background in data governance, quality assurance, and stakeholder communication
  • Experience working cross-functionally with IT and commercial teams


Pharma experience and exposure to platforms like BigQuery or CM360 data models are strong pluses.


BENEFITS

  • Fully remote role based in Canada
  • Competitive salary with annual bonus
  • Health, dental, vision benefits
  • 401(k)-style contributions
  • Generous PTO and holidays
  • Year-end company shutdown
  • Collaborative, global environment focused on innovation and access


HOW TO APPLY

If you want to sit at the center of marketing data transformation in a highly respected life sciences firm, this could be your next big move. Apply now to learn more.

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Director Data Management

Richmond, British Columbia Harnham

Posted 1 day ago

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Job Description

ASSOCIATE DIRECTOR, DATA MANAGEMENT

REMOTE – CANADA

C$130,000 – C$170,000 + 20% BONUS + BENEFITS


Are you a data leader with deep experience in data management and data governance, ideally within digital marketing data? This global pharmaceutical business is hiring an Omni-Channel Data Lead to help ensure marketing and analytics teams have the data they need — clean, timely, and trusted.


You'll act as the key liaison between commercial analytics, marketing, and IT, managing how data is acquired, onboarded, validated, and governed across multiple platforms and vendors.


THE ROLE

As the Omni-Channel Data Lead, you’ll take ownership of the entire data lifecycle for commercial marketing data. Key responsibilities include:

  • Leading the sourcing, onboarding, and transformation of marketing and engagement data from multiple platforms (e.g., social, CRM, campaign, email)
  • Partnering with Analytics, IT, Legal, and Marketing teams to ensure data is integrated, accurate, and usable
  • Implementing strong data governance practices: validation frameworks, taxonomies, access rules, and metadata documentation
  • Monitoring data quality and troubleshooting issues proactively, including liaising with vendors
  • Building and improving data pipelines in collaboration with IT
  • Supporting reporting and automation across commercial functions with scalable data infrastructure


YOUR SKILLS AND EXPERIENCE

You will need:

  • 10+ years of experience in data management, including work with large, external marketing datasets
  • Proficiency with SQL, and experience with data pipelines, ETL tools, and cloud-based data platforms (AWS, Redshift, S3, etc.)
  • Strong knowledge of digital marketing data (campaigns, spend, engagement) and tools like CM360, SA360, Meta, and analytics platforms (GA, Adobe)
  • Background in data governance, quality assurance, and stakeholder communication
  • Experience working cross-functionally with IT and commercial teams


Pharma experience and exposure to platforms like BigQuery or CM360 data models are strong pluses.


BENEFITS

  • Fully remote role based in Canada
  • Competitive salary with annual bonus
  • Health, dental, vision benefits
  • 401(k)-style contributions
  • Generous PTO and holidays
  • Year-end company shutdown
  • Collaborative, global environment focused on innovation and access


HOW TO APPLY

If you want to sit at the center of marketing data transformation in a highly respected life sciences firm, this could be your next big move. Apply now to learn more.

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Director Data Management

Coquitlam, British Columbia Harnham

Posted 1 day ago

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Job Description

ASSOCIATE DIRECTOR, DATA MANAGEMENT

REMOTE – CANADA

C$130,000 – C$170,000 + 20% BONUS + BENEFITS


Are you a data leader with deep experience in data management and data governance, ideally within digital marketing data? This global pharmaceutical business is hiring an Omni-Channel Data Lead to help ensure marketing and analytics teams have the data they need — clean, timely, and trusted.


You'll act as the key liaison between commercial analytics, marketing, and IT, managing how data is acquired, onboarded, validated, and governed across multiple platforms and vendors.


THE ROLE

As the Omni-Channel Data Lead, you’ll take ownership of the entire data lifecycle for commercial marketing data. Key responsibilities include:

  • Leading the sourcing, onboarding, and transformation of marketing and engagement data from multiple platforms (e.g., social, CRM, campaign, email)
  • Partnering with Analytics, IT, Legal, and Marketing teams to ensure data is integrated, accurate, and usable
  • Implementing strong data governance practices: validation frameworks, taxonomies, access rules, and metadata documentation
  • Monitoring data quality and troubleshooting issues proactively, including liaising with vendors
  • Building and improving data pipelines in collaboration with IT
  • Supporting reporting and automation across commercial functions with scalable data infrastructure


YOUR SKILLS AND EXPERIENCE

You will need:

  • 10+ years of experience in data management, including work with large, external marketing datasets
  • Proficiency with SQL, and experience with data pipelines, ETL tools, and cloud-based data platforms (AWS, Redshift, S3, etc.)
  • Strong knowledge of digital marketing data (campaigns, spend, engagement) and tools like CM360, SA360, Meta, and analytics platforms (GA, Adobe)
  • Background in data governance, quality assurance, and stakeholder communication
  • Experience working cross-functionally with IT and commercial teams


Pharma experience and exposure to platforms like BigQuery or CM360 data models are strong pluses.


BENEFITS

  • Fully remote role based in Canada
  • Competitive salary with annual bonus
  • Health, dental, vision benefits
  • 401(k)-style contributions
  • Generous PTO and holidays
  • Year-end company shutdown
  • Collaborative, global environment focused on innovation and access


HOW TO APPLY

If you want to sit at the center of marketing data transformation in a highly respected life sciences firm, this could be your next big move. Apply now to learn more.

This advertiser has chosen not to accept applicants from your region.

Director Data Management

North Vancouver, British Columbia Harnham

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

ASSOCIATE DIRECTOR, DATA MANAGEMENT

REMOTE – CANADA

C$130,000 – C$170,000 + 20% BONUS + BENEFITS


Are you a data leader with deep experience in data management and data governance, ideally within digital marketing data? This global pharmaceutical business is hiring an Omni-Channel Data Lead to help ensure marketing and analytics teams have the data they need — clean, timely, and trusted.


You'll act as the key liaison between commercial analytics, marketing, and IT, managing how data is acquired, onboarded, validated, and governed across multiple platforms and vendors.


THE ROLE

As the Omni-Channel Data Lead, you’ll take ownership of the entire data lifecycle for commercial marketing data. Key responsibilities include:

  • Leading the sourcing, onboarding, and transformation of marketing and engagement data from multiple platforms (e.g., social, CRM, campaign, email)
  • Partnering with Analytics, IT, Legal, and Marketing teams to ensure data is integrated, accurate, and usable
  • Implementing strong data governance practices: validation frameworks, taxonomies, access rules, and metadata documentation
  • Monitoring data quality and troubleshooting issues proactively, including liaising with vendors
  • Building and improving data pipelines in collaboration with IT
  • Supporting reporting and automation across commercial functions with scalable data infrastructure


YOUR SKILLS AND EXPERIENCE

You will need:

  • 10+ years of experience in data management, including work with large, external marketing datasets
  • Proficiency with SQL, and experience with data pipelines, ETL tools, and cloud-based data platforms (AWS, Redshift, S3, etc.)
  • Strong knowledge of digital marketing data (campaigns, spend, engagement) and tools like CM360, SA360, Meta, and analytics platforms (GA, Adobe)
  • Background in data governance, quality assurance, and stakeholder communication
  • Experience working cross-functionally with IT and commercial teams


Pharma experience and exposure to platforms like BigQuery or CM360 data models are strong pluses.


BENEFITS

  • Fully remote role based in Canada
  • Competitive salary with annual bonus
  • Health, dental, vision benefits
  • 401(k)-style contributions
  • Generous PTO and holidays
  • Year-end company shutdown
  • Collaborative, global environment focused on innovation and access


HOW TO APPLY

If you want to sit at the center of marketing data transformation in a highly respected life sciences firm, this could be your next big move. Apply now to learn more.

This advertiser has chosen not to accept applicants from your region.

Director Data Management

Delta, British Columbia Harnham

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

ASSOCIATE DIRECTOR, DATA MANAGEMENT

REMOTE – CANADA

C$130,000 – C$170,000 + 20% BONUS + BENEFITS


Are you a data leader with deep experience in data management and data governance, ideally within digital marketing data? This global pharmaceutical business is hiring an Omni-Channel Data Lead to help ensure marketing and analytics teams have the data they need — clean, timely, and trusted.


You'll act as the key liaison between commercial analytics, marketing, and IT, managing how data is acquired, onboarded, validated, and governed across multiple platforms and vendors.


THE ROLE

As the Omni-Channel Data Lead, you’ll take ownership of the entire data lifecycle for commercial marketing data. Key responsibilities include:

  • Leading the sourcing, onboarding, and transformation of marketing and engagement data from multiple platforms (e.g., social, CRM, campaign, email)
  • Partnering with Analytics, IT, Legal, and Marketing teams to ensure data is integrated, accurate, and usable
  • Implementing strong data governance practices: validation frameworks, taxonomies, access rules, and metadata documentation
  • Monitoring data quality and troubleshooting issues proactively, including liaising with vendors
  • Building and improving data pipelines in collaboration with IT
  • Supporting reporting and automation across commercial functions with scalable data infrastructure


YOUR SKILLS AND EXPERIENCE

You will need:

  • 10+ years of experience in data management, including work with large, external marketing datasets
  • Proficiency with SQL, and experience with data pipelines, ETL tools, and cloud-based data platforms (AWS, Redshift, S3, etc.)
  • Strong knowledge of digital marketing data (campaigns, spend, engagement) and tools like CM360, SA360, Meta, and analytics platforms (GA, Adobe)
  • Background in data governance, quality assurance, and stakeholder communication
  • Experience working cross-functionally with IT and commercial teams


Pharma experience and exposure to platforms like BigQuery or CM360 data models are strong pluses.


BENEFITS

  • Fully remote role based in Canada
  • Competitive salary with annual bonus
  • Health, dental, vision benefits
  • 401(k)-style contributions
  • Generous PTO and holidays
  • Year-end company shutdown
  • Collaborative, global environment focused on innovation and access


HOW TO APPLY

If you want to sit at the center of marketing data transformation in a highly respected life sciences firm, this could be your next big move. Apply now to learn more.

This advertiser has chosen not to accept applicants from your region.
 

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