5,338 Service Agent jobs in Canada
Customer Service Agent
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Job Description
Do you enjoy the aviation industry and are looking for a leadership opportunity? Are you passionate about aviation and looking to grow your career? If you've answered yes, we'd love to hear from you!
So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility? If you've answered yes, come join us!
Executive Aviation is looking for permanent casual Customer Service Agents to work at the Masset Airport (ZMT)! In Masset, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service.
This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $20.50-$24.15/hour. We have fantastic flight benefits with the airlines that we support, and great EA Travel perks. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
- Greeting passengers
- Following airline specific check-in policies and procedures
- Have proper security clearances
- Provide pre-flight first class or priority seating grooming for the flight
- Manage passenger boarding as per airline procedures
- Understanding flight document requirements and carry-on allowances
- Positively working with airline crew
- A physical ability to consistently lift up to 70lbs/32kgs
- Kindly enforce airline and airport policies and procedures to passengers
- In some cases, learn how to bridge an airplane
- Other duties as assigned
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- A criminal background check
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Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
In Saskatoon you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?
Come join us! Executive Aviation is hiring Customer Service Agents at the Saskatoon Airport (YXE) who love working in the tourism industry. This role reports directly to an amazing Shift Lead who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The wage for this position starts at $17.75/hour. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- Positively work airline crew
- A physical ability to consistently lift up to 70lbs/32kgs
- Light grooming duties
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
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Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
Our operation in Victoria is taking flight and provides our team members with an amazing opportunity to work with one of our many different airline partners!
In Victoria you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?
Come join us! Executive Aviation is excited to be hiring Customer Service Agents at the Victoria International Airport (YYJ) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $20.00-$23.00/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- Positively work airline crew
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
- Hold a valid driver’s license with a clean driver's abstract
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Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
Our operation in Sault Ste Marie keeps growing and provides our team members with an amazing opportunity to work with some of our different airline partners! In Sault Ste Marie, you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Are you someone who is known for reliability and flexibility?
Come join us! Executive Aviation is excited to be hiring part time Customer Service agents at the Sault Ste Marie Airport (YAM) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $18.00-$20.50/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- Positively work airline crew
- A physical ability to consistently lift up to 70lbs/32kgs
- Light grooming duties
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
- Hold a valid driver’s license
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Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
In Kelowna you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?
Come join us! Executive Aviation is hiring Customer Service agents for our operation at the Kelowna Airport (YLW) who love working in the tourism industry. This role reports directly to an amazing Customer Service Coordinator who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $18.65-$22.50/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- Positively work with airline crews
- Light grooming duties
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced environment where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion, or working towards completion of, Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
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Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Company Description
Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.
Job DescriptionWe’re Hiring Customer Service Agents!
Join our team and support our growing regulated online sports betting and casino operation, serving players across Canada since 1999!
Schedule:
Day Shift -- as early as 7 AM, as late as 1 AM, with a ten hour shift, four day a week rotation.
Compensation & Benefits:
•Pay: $41,600/year, or $20/hour. 40 hours paid weekly.
•Bonus: Quarterly performance bonuses up to 10%.
•Insurance: Premium group health insurance (post probation), 80% employer covered
•Retirement: Company-matched private retirement plan after one year.
•Additional Perks: Two paid breaks and a paid lunch hour daily, gym memberships after three months, full-time schedules with a four on, three off rotation.
Responsibilities:
•Assist customers in our Online Sportsbook & Casino via live chat, email, and phone.
•Provide quality customer experiences lending to our ambitious growth plans in Canada.
•Customer-centric, outgoing, and empathetic.
•Thrive in fast-paced environments,
•Excellent written and oral English skills.
•Proficient in Microsoft Office and basic math.
•Previous knowledge of customer ticketing systems is an asset.
•French is an asset but not required.
Additional Information
About Us: Sports Interaction, based on Montreal's South Shore, is Canada’s oldest sportsbook. Partnered with Entain, we offer growth opportunities within Canada and globally.
Schedule:
•24/7 operation with dedicated overnight team positions.
•Weekend and evening availability required.
•3 consecutive days off per week
Workspace:
•First weeks of paid training on-site. Hybrid working model, in office approximately once per week. .
•Must live within commuting distance of Montreal's South Shore.
•Start Date: October 27 (subject to change).
At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated.
We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.
Customer Service Agent
Posted today
Job Viewed
Job Description
Job Description
Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you!
In Kamloops you will be a part of an amazing team of customer service specialists who work together to provide exemplary service. Would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada’s best airlines appeal to you? Does working for one of the fastest growing ground handling companies in Canada appeal to you? Are you excited to work for a company that is dedicated to your professional growth? Are you someone who is known for reliability and flexibility?
If you answered ‘Yes!’ to any of our question, then apply and come join us! Executive Aviation is hiring Customer Service Agents at the Kamloops Airport (YKA) who love working in the tourism industry, and anything people and travel related. This role reports directly to an amazing Shift Lead who is there to support you.
What do we offer?
Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $18.00-$21.00/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.
Responsibilities
Our customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:
- Helping passengers check-in
- Supporting self-serve kiosks
- Preparing aircraft for on-time departures
- Facilitating deplaning and boarding of passengers
- Greeting passengers who are arriving from flights
- Following airline specific check-in policies and procedures
- A physical ability to consistently lift up to 70 lbs/32kgs
- Positively work airline crew
- Light grooming duties
- Kindly enforce airline and airport policies and procedures to passengers
- And more!
Qualifications
- You are a true customer service champion with a minimum of two years’ in a customer-facing role
- You bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline service
- You love to multi-task and are comfortable in a fast-paced where time pressures are a way of life
- You are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.
- Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business Diploma
- Previous airport experience would be considered an asset
- Flexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidays
- An ability to meet all conditions of employment:
- Restricted Area pass issued by Transport Canada
- A criminal background check
- Hold a valid driver’s license
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Customer Service Agent
Posted 10 days ago
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Job Description
As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
Your role
- Answer client calls
- Listen to clients' needs and offer personalized solutions.
- Help clients use our banking applications
- Advise and offer transaction or credit solutions
- Refer clients with specialized needs to your colleagues
- Collaborate and share knowledge with your colleagues
The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight.
The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday and Sunday from 9:00 a.m. 5:00 p.m.
Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.
Your team
We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth.
Learning and development
You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.
Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. In addition, we offer a reimbursed training program to support your professional and personal development.
Prerequisites
- High school diploma
- Customer service experience
- Promote the values of partnership, empowerment and agility
- Eagerness to develop your skills
#CCSM
#sacBm Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees. We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team? Come live your ambitions with us!Customer service agent
Posted 10 days ago
Job Viewed
Job Description
In this position, you will have the opportunity to:
- Provide and send customers quotes and all the information they need to follow up on their projects
- Manage various refills made to customers
- Support and collaborate with the sales team, particularly with the Business Development Manager
- Assist and support the product development team in following up on projects with customers
- Follow up on and manage customer orders and complaints
- Ensure that our manufacturing system is updated with new price lists
- Perform all other related tasks
*Please note that this is a permanent position*
Is this the perfect job for you? Send us your application now!
Profile With the following skills and qualities, you will be successful in this role:- Relevant training and/or experience in customer serviceFluency in French and English, both spoken and written
- Keen sense of priority management
- Resourcefulness and autonomy
- Teamwork orientation
- Professionalism and interpersonal skills
- Ability to work under pressure
- Experience in customer service in the manufacturing industry
- Proficiency in Microsoft 365
- Proficiency in the Salesforce platform
- A flexible program tailored to your needs (flexible hours, compressed schedule, teleworking, and more)
- Free access to electric charging stations
- A healthy and safe environment and a health committee to ensure your well-being on a daily basis
- Discounts on our Kimpex products to fuel your passion for motorsports
Customer service agent
Posted 10 days ago
Job Viewed
Job Description
Physipro is a Sherbrooke team that makes the difference in the lives of people with reduced mobility internationally.
Under the supervision of the Sales Directo r, the Custtomers Service Agent is responsible for providing Physipro 's French-speaking clientele with personalized service tailored to their needs.
He or she develops close relationships and trust with the various business partners. From submission to invoicing to after-sales service, the customers Service Agent ensures rigorous follow-up to his customers and providers in each of these stages and emphasizes the satisfaction of those this.
In addition, the Sales and customers Service Agent collects customer feedback and suggestions that will enable continuous improvement of our management processes.
- Being an organized and responsible person;
- Demonstrate professionalism and seriousness;
- Know how to manage priorities and pressure;
- Have excellent communication skills in both French and English an asset, orally and in writing;
- Have a very good knowledge of the MS Office suite (Excel, Word, Outlook, PowerPoint).
- Have good aptitudes for team work.