5,093 Service Assistant jobs in Canada
Customer Service Assistant Manager
Posted 8 days ago
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Are you passionate about helping others, leading and providing outstanding customer service? We're looking for enthusiastic, motivated individuals to join our client's Customer Service team as an **Assistant Manager** in **Steinbach, MB** !
In this full-time role, you'll assist with the implementation of operational plans, achievement of business result, and lead a subset of the business, namely, the Reception team.
**What You'll Do:**
+ Assist with hiring, leading and coaching staff to ensure objectives are met relating to member service, member retention and member development
+ Foster business development through service excellence and product knowledge
+ Organize, schedule and monitor member service activities to ensure maximum service levels and work flow
+ Assist with training and development for new and existing staff to ensure maximum quality of member service and to promote staff development
+ Provide input to establish performance standards and assist in evaluating performance of staff
+ Resolve more complex problems and member complaints as referred by Member Service staff and other branch staff
+ Scheduling, training and other administrative duties
**What We're Looking For:**
+ Grade 12 diploma plus two years of formal education or equivalent, plus 2 to 4 years of leadership experience
+ Excellent interpersonal and communication skills, both verbal and written
+ Demonstrated prioritization, organization, time management and planning skills
+ Intermediate knowledge and experience with Microsoft Office
+ Strong knowledge of member service within financial institutions
+ Proven ability to lead, coach, and motivate a team in a fast-paced environment
**Compensation & Benefits:**
+ Competitive salary of $65,000
+ Variable compensation and matched pension plan
+ Comprehensive benefits package including:
+ 100% employer-paid benefits- health, dental and vision. A healthcare spending account etc.
If you're looking for an opportunity where you can be your best self and join a fantastic team, look no further, and **apply today!**
_Why Kelly®?_
_As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance and opportunities needed to take your career where you may have never imagined._
_About Kelly®_
_At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best and our employment opportunities span a wide variety of workstyles, skill levels and industries around the world._
_Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known._
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.
Entry Level Customer Service Assistant
Posted today
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Job Title: Entry Level Customer Service Assistant
Company: Endorse Infinity
Location: Halifax, NS
Salary: $42,000 - $3,000 per year
Job Description:
Endorse Infinity is looking for a motivated Entry Level Customer Service Assistant to join our team in Halifax, NS. This role is perfect for individuals seeking to start their career in customer service with a reputable company. As a Customer Service Assistant, you will be the first point of contact for our clients, providing exceptional service and support to meet their needs.
Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order tracking, and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer satisfaction.
- Identify and escalate priority issues to the appropriate departments.
- Continuously learn about our products and services to provide up-to-date information to customers.
- Participate in team meetings and training sessions to improve service delivery.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficient in basic computer skills and customer service software.
- A positive attitude and a willingness to learn.
- Previous customer service experience is a plus but not required.
Benefits:
- Competitive salary within the range of 42,000 - 53,000 per year.
- Comprehensive health, dental, and vision insurance.
- Paid time off, including holidays.
- Opportunities for career growth and development.
- Supportive and collaborative work environment.
- Training programs to enhance your skills.
Application Process:
To apply, please submit your resume and a brief cover letter. While not mandatory, we encourage applicants to include a short video introducing themselves and explaining why they would be an excellent fit for this position. This video can help you stand out in the selection process.
Join Endorse Infinity and start your career in customer service today!
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