437 Service Engineer jobs in Canada

Job Description

In your role of AV Field Service Engineer, you will have a strategic opportunity to engage with customers and drive their passion for Evertz AV. This position is a challenging yet rewarding mix that combines technical know-how and customer service skills. You will be part of a high-energy team dealing with exciting customers and cutting-edge products both in-house and while on-site at our customers’ facilities.

The primary function is to support Evertz AV Products and customers. This position will be located in Burlington, Ontario.

Responsibilities:

• Commission products or systems at customer sites and deliver on-site as-built operational training to customers
• Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
• Assess customer’s product applications, troubleshoot and diagnose issues through research and/or re-creation to determine a root cause
• Systematic & detail-oriented troubleshooting, data collection and reporting of problems
• Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
• Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback
• Co-ordinate customer and system integrator product enquiries and inform sales team of potential opportunities
• Support product development and introduction activities by gathering intelligence on functionality, integration details, best practices and configurations for customer deployed products required to interoperate with Evertz equipment

Qualifications:

• College or University education in Electrical, Electronic, or Computer disciplines
• The ideal candidate will be a new or recent grad with up to 3 years experience in a related field
• Experience working with professional AV equipment or equivalent
• Prior experience in a service, customer facing role is an asset
• Direct experience with server hardware, Linux OS and IT networking best practices is desirable
• Unparalleled desire to help customers and deliver service excellence
• Passion for technology and learning new technologies, product hardware and software
• Strong verbal, written and interpersonal communication skills
• Self-driven, with a desire to add value to an energetic team, and able to work with minimal supervision
• Proven analytical skills and ability to champion issues to closure
• Ability to multi-task in a fast-paced environment
• Must be eligible for US travel
• Dual Canadian and US Citizenship would be an asset

What we Offer:

• Employer funded benefits program 
• Competitive total compensation package
• Work-Life Balance
• Employee assistance plan
• Employee Discount Platform 
• Career Progression 
• Casual Work Environment 
• Social Events and Sports Teams

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

Powered by JazzHR

xJxrQQU6UI

Service Manager/Service Engineer

Location : Canada Mississauga

Key Responsibilities:

Customer Support and Technical Services

• Provide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;
• Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer satisfaction.

Technical Training and Guidance

• Deliver training on equipment operation, maintenance, and troubleshooting for customers and internal teams;
• Develop training plans to enhance customers' equipment usage efficiency and technical staff's operational skills.

Problem Analysis and Improvement

• Record and analyze equipment malfunctions, propose improvement suggestions, and communicate feedback to R&D or quality management departments;
• Follow up on issue resolution to ensure customer problems are thoroughly addressed.

Customer Relationship Maintenance

• Conduct regular customer visits, gather feedback, and improve service experiences;
• Collaborate with the sales team to identify new business opportunities with existing customers.

Field Service Coordination and Management (For Manager Position)

• Develop and oversee field service plans, ensuring tasks are completed on schedule;
• Manage the after-sales service team, set performance goals, and enhance the team’s professional capabilities.

Requirements:

Educational Background:

• Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, or related fields.

Work Experience:

• A minimum of 5 years of after-sales service experience in industries such as construction machinery, agricultural machinery, mining machinery, or industrial equipment;
• Experience in customer management is preferred (for manager position).

Skills Requirements:

• Familiarity with the operational principles and maintenance techniques of construction, agricultural, mining, or industrial machinery;
• Strong problem-solving and analytical skills;
• Excellent communication and customer service skills;
• Ability to adapt to fieldwork environments and willingness to travel as needed.

We Offer:

• Competitive salary and performance bonuses;
• Comprehensive career training and development opportunities;
• A collaborative team environment with clear paths for advancement.

Join us and shape the future with a global leader in machinery and equipment!

Service Manager/Service Engineer

Location : Canada Mississauga

Key Responsibilities:

Customer Support and Technical Services

• Provide after-sales technical support for machinery and equipment, including installation, commissioning, repair, and maintenance;
• Respond promptly to customer after-sales requests, diagnose and resolve technical issues to ensure customer satisfaction.

Technical Training and Guidance

• Deliver training on equipment operation, maintenance, and troubleshooting for customers and internal teams;
• Develop training plans to enhance customers' equipment usage efficiency and technical staff's operational skills.

Problem Analysis and Improvement

• Record and analyze equipment malfunctions, propose improvement suggestions, and communicate feedback to R&D or quality management departments;
• Follow up on issue resolution to ensure customer problems are thoroughly addressed.

Customer Relationship Maintenance

• Conduct regular customer visits, gather feedback, and improve service experiences;
• Collaborate with the sales team to identify new business opportunities with existing customers.

Field Service Coordination and Management (For Manager Position)

• Develop and oversee field service plans, ensuring tasks are completed on schedule;
• Manage the after-sales service team, set performance goals, and enhance the team’s professional capabilities.

Requirements:

Educational Background:

• Bachelor's degree or above in Mechanical Engineering, Electrical Engineering, or related fields.

Work Experience:

• A minimum of 5 years of after-sales service experience in industries such as construction machinery, agricultural machinery, mining machinery, or industrial equipment;
• Experience in customer management is preferred (for manager position).

Skills Requirements:

• Familiarity with the operational principles and maintenance techniques of construction, agricultural, mining, or industrial machinery;
• Strong problem-solving and analytical skills;
• Excellent communication and customer service skills;
• Ability to adapt to fieldwork environments and willingness to travel as needed.

We Offer:

• Competitive salary and performance bonuses;
• Comprehensive career training and development opportunities;
• A collaborative team environment with clear paths for advancement.

Join us and shape the future with a global leader in machinery and equipment!

Job Description

Field Service Engineer - $70K-$0K Yr

On behalf of our Durham Region client, we are looking for an experienced Field Service Engineer. Candidate will provide service and support for repair/maintenance of new and existing equipment, including start-up and commissioning. A Field Service Engineer will aid in the areas of installation, preventative maintenance, troubleshooting and repair of equipment on and off-site.

Responsibilities and Requirements:

· Be familiar with electricity & test equipment and use voltmeter and oscilloscope

· Read electrical and mechanical prints.

· Must be able to travel – 80% of the time to provide service at client sites.

· Must have a valid driver’s license and clean driving record.

· Must be able to travel to the USA.

· Must have own transportation to and from office while on local jobs.

· Must be fluent in English – both spoken and written.

· Will be required to complete miscellaneous duties as assigned.

Education:

· Bachelor of Science in Electrical or Mechanical Engineering or relevant experience.

Compensation:

Salary of $70K-$80K per y

Health benefits after three months

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Whitby, ON Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. We're here to support you.

Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Whitby, ON Express provides a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. We're here to support you.

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT CANADA!

Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.

· Client in 190+ countries

· 6000+ Engineers

· 200+ Enterprise Clients

We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us!

What You’ll Do:

· Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users.

· Manage hardware refreshes, warranty repairs, printer and AV system setup, inventory control, asset tagging, and maintain asset management with regular reporting.

· Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding.

What You Need:

· 4–5 years IT support experience with Windows 10, macOS, Microsoft Office, and Windows OS deployment; strong networking basics.

· Experience supporting printers, AV systems, executive users, asset management, and reporting tools.

· Excellent customer service, communication, organization, multitasking, and documentation skills.

· Ability to lift 50 lbs; valid driver’s license and personal vehicle required.

· Preferred: Experience in automotive manufacturing, MCP and/or A+ certifications, and background in help desk or call center environments.

Why Join Us?:

At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career? Apply now to join Excis in Canada and be at the forefront of IT support excellence!