8,784 Service Team jobs in Canada

Your role
Within the Service & Support department, you will play a central role in ensuring the smooth operation of our thermal spray sensors (Spray Sensors) for our international customers. You will be involved in both technical activities (calibration, maintenance, repair, testing) and user support (training, remote and on-site support). You will also contribute to documentation, CRM management, and collaboration with our R&D, sales, and marketing teams for the continuous improvement of our products and services.

Main responsibilities

Perform calibration, maintenance, and repair of systems in the workshop.

Provide technical support to customers: remote troubleshooting, on-site interventions, personalized follow-up.

Carry out complete installations including commissioning and user training.

Manage and document interventions, contracts, and follow-ups via our CRM (SugarCRM) .

Write, review, and update technical documentation (guides, manuals, procedures).

Train customers, distributors, and colleagues on the use and maintenance of systems.

Participate in testing and validation in collaboration with engineering and contribute to field feedback for R&D.

Provide occasional support to sales and marketing teams at trade shows, demonstrations, or bids.

Profil

Degree in engineering, instrumentation, electronics, applied physics, or equivalent experience.

Experience in technical support, instrumentation, or complex systems.

Excellent communication skills (French and English).

Bilingual (French and English)

Versatility, autonomy, and customer focus.

Availability for occasional international travel.

Skills

Experience with sensors, lasers, or thermal processes.

Knowledge of a CRM (SugarCRM or equivalent).

Interest in product development and technological innovation.

Your role
Within the Service & Support department, you will play a central role in ensuring the smooth operation of our thermal spray sensors (Spray Sensors) for our international customers. You will be involved in both technical activities (calibration, maintenance, repair, testing) and user support (training, remote and on-site support). You will also contribute to documentation, CRM management, and collaboration with our R&D, sales, and marketing teams for the continuous improvement of our products and services.

Main responsibilities

Perform calibration, maintenance, and repair of systems in the workshop.

Provide technical support to customers: remote troubleshooting, on-site interventions, personalized follow-up.

Carry out complete installations including commissioning and user training.

Manage and document interventions, contracts, and follow-ups via our CRM (SugarCRM) .

Write, review, and update technical documentation (guides, manuals, procedures).

Train customers, distributors, and colleagues on the use and maintenance of systems.

Participate in testing and validation in collaboration with engineering and contribute to field feedback for R&D.

Provide occasional support to sales and marketing teams at trade shows, demonstrations, or bids.

Profil

Degree in engineering, instrumentation, electronics, applied physics, or equivalent experience.

Experience in technical support, instrumentation, or complex systems.

Excellent communication skills (French and English).

Bilingual (French and English)

Versatility, autonomy, and customer focus.

Availability for occasional international travel.

Skills

Experience with sensors, lasers, or thermal processes.

Knowledge of a CRM (SugarCRM or equivalent).

Interest in product development and technological innovation.

Job Description

Hi-Tech Cabinets & Closets

Calgary, AB

We are searching for a member to add to our close-knit team of individuals in Customer Service in Calgary, AB. We are a hard-working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs.

We are looking for an experienced, team-oriented, customer service driven individual who understands the role the front desk staff plays to be the "face" of the Hi-Tech Cabinets & Closets. Our client representative team is essential to the daily success of our company. And their ability to uphold the positive presentation and efficient skills to ensure scheduling and communication success are extremely valued.

Our office is fast paced where no two days are the same. There is a high level of activity, so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the Office and all challenges are handled as a group. All clients need to be handled with care, so we are looking for those individuals with great customer service skills.

Your responsibilities will include:

• Answering phone calls/collecting payments 
• Maintaining customer database and input of information into computer 
• Effectively collaborating across departments to ensure all internal and external customer needs are met.
• Working with Customers professionally on all inquiries
• Building strong working relationships with customers

Required Qualifications/Skills

• Detail-oriented, organized, consistent, dependable, and honest in the dealings and be able to multi-task
• Analytical / data-driven mindset; good with numbers,  and spreadsheets; experience working with computers
• Obsessive focus on timelines, deliverables and client satisfaction
• Enthusiastic about learning new skills and software systems
• Comfortable working sometimes solo, interacting with other team members happening virtually via email or chat.

The position is primarily work in the office and the candidate would be based in Calgary, AB  with a Monday to Friday schedule.

Hours are:

Monday – Friday 8:00 AM  to 5:00 PM

Saturday - (currently closed, but subject to change)

If this sounds exciting, please email your resume.

Job Type: Full-time

Salary: $18-22/hour.

Job Description

JOB DESCRIPTION

Do you like people? Do you like pizza? We are searching for an awesome Customer Service Expert to join our team at Domino's!

The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino’s products and the current offers in order to provide customers with the correct order and best value based on their needs. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino’s personal image and grooming standards.

Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino’s onboarding and orientation.

In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers. CSEs also help in maintaining the store’s professional image by participating in the cleaning tasks assigned to all team members.

• Flexible schedules
• Very competitive earnings
• Staff pizzas
• Career growth opportunities

Domino's is an equal opportunity employer.

• Previous Domino's experience, or experience making pizzas is beneficial
• Friendly and well spoken
• Good math skills to handle cash handling for in-store customer payments
• Speak English fluently in order to serve customers
• Focus on cleanliness and personal hygiene
• Must speak English
• Must have SIN and be legally permitted to work in Canada
• Must be able to work at least two of Friday, Saturday and Sunday shifts
• Food handling certification is preferred

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

We are Nors. We are driven by progress: yours and ours. We work to make everything work better every day. We deliver the services, solutions, and equipment needed to make your life and business more successful.

Improving life and business through outstanding service and equipment. Creating continuous value for all.

A common culture for a clear sense of identity.

LEGACY HUMANISM AMBITION READINESS INTEGRITY

Now we're looking to add a new member to our growing team: someone who is collaborative, hardworking, solution-focused, enjoys a fast-paced environment and thrives on continuous learning.

You'll love working here.

As our Customer Support Representative (Parts and Sales service), you'll play an integral role in providing excellent customer service to customers, suppliers and distributors ensuring that the company business goals of growth, market share, profitability and customer satisfaction are met.

What's in it for you

We're a growing business in an exciting industry. This is a full-time, position and we offer a competitive compensation package, which includes full health and dental, disability, family assistance and a company-sponsored RRSP plan. You're going to have an amazing feeling of fulfillment when your efforts drive us to become each customer's first choice for service, equipment and parts.

Position Outline:

• Service First. It's our company slogan and you are driven to support external and internal customers with exceptional solutions with parts and service. You'll recognize that our customers' livelihoods depend on the service they receive from our team.
• Relationship Builder. You're going to get to know your customers, their equipment, and their business. You'll build rapport and trust and you'll be able to provide information and solutions to keep your customers up and running.
• Entrepreneurial Spirit. You will develop a strong understanding of the parts and service departments and understand customer's needs. With this knowledge and experience you will develop skills for providing customer solutions. You'll be successful with leveraging customer insights to identify business opportunities and strategies, and you are not afraid to prospect and cold call for new accounts on a regular basis.
• Ambassador. You're going to represent our company, leading by example and personifying our corporate values. You will leave customers and suppliers with a positive impression and the desire to do business with us again.
• Vigilance. Report customer satisfaction, trends and other useful information to parts and service supervisors. Report any possible leads for equipment sales to the sales team. Develop rapport with customers and be the eyes and ears of the branch; take opportunities to make a difference.
• Tech savvy. You will be comfortable with learning new software and you'll also have the ability to communicate with technicians and customers regarding parts and service.
• Diligence. We have adopted best practices when developing our systems and procedures and you'll become a champion for consistently staying in the lines. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring your follow-up, and you are a stickler for accuracy.

Experience Required:

3+ years of practical related experience in Customer Service

2+ years of experience in heavy equipment or related industry

Superior customer relations skills

Strong problem solving and conflict resolution skills

Ability to write reports and business correspondence

Good communications skills

Good computer and systems knowledge

Strong technical background and capable of communicating with technicians, parts personnel, and customers regarding parts and service

Education Required:

High school diploma, Post secondary degree or equivalent work experience

**Position duties also include the completion of any additional tasks or projects as requested**

How to Apply

Our online application will give you the option to apply to this role as a complete person not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you'll receive an email inviting you to log in and view your assessment results.

We will review all applications, AND THIS IS IMPORTANT ; we will give priority to those who have completed the application in full, including the assessment. We look forward to hearing from you.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• High school diploma

We are seeking a Customer Service Assistant to join our dynamic team in the Consumer Goods industry. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

• Respond to customer inquiries via phone, email, and chat
• Assist customers with product information, order status, and issue resolution
• Process orders, returns, and exchanges
• Maintain accurate customer records and documentation
• Collaborate with other departments to ensure customer satisfaction

• High school diploma or equivalent
• 1-2 years of customer service experience
• Strong communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office and CRM software

If you are a customer service professional looking to join a growing company in the Consumer Goods industry, we want to hear from you! Please submit your resume and cover letter to apply for the Customer Service Assistant position.

we’re dedicated to building a unified workforce of the brightest and most collaborative minds in the industry. Join us to discover a future of opportunities.

About the Role:

We’re hiring an experienced HR Administrative Assistant to support core HR functions with precision, urgency, and professionalism. This role is ideal for someone who’s spent a few years in HR support and is ready to take ownership of on-boarding, payroll prep, and systems reporting. You’ll be a key player in keeping our people operations organized and efficient.

Key Responsibilities:

Manage end-to-end on-boarding logistics for new hires, including document collection, system setup, and orientation support

Prepare, review, and validate payroll data in coordination with HR and Finance

Maintain and update employee records across HR systems.

Generate recurring and ad hoc reports from HRIS and payroll systems

Track and follow up on compliance tasks, including training and documentation requirements

Serve as the first point of contact for employee inquiries regarding policies, benefits, and general HR processes

Support administrative tasks tied to performance reviews, off boarding, and internal HR initiatives

Company Overview:

We are seeking a highly organized and detail-oriented Data Entry Clerk to join our growing team. This role is crucial for maintaining accurate records and ensuring smooth data management within our systems. If you are fast, accurate, and reliable with data input, we’d love to hear from you.

Job Responsibilities:

• Input and update data accurately into databases, spreadsheets, and company systems.
• Verify accuracy of data before entering it into systems.
• Maintain and update filing systems for paper and electronic documents.
• Review data for errors, inconsistencies, or incomplete information.
• Conduct regular data audits and generate reports as required.
• Retrieve data from the database or electronic files as requested.
• Respond to requests for information and access relevant files.
• Maintain confidentiality of sensitive information.
• Communicate with internal departments to verify or clarify data.
• Assist with general administrative tasks as needed.

Qualifications:

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Proven experience as a data entry clerk or similar position is an advantage.
• Familiarity with administrative duties and office procedures.
• Strong knowledge of Microsoft Office Suite (especially Excel and Word).
• Experience using data entry software or ERP systems is a plus.
• Typing speed of at least 50 WPM with a high level of accuracy.

Key Skills:

• Excellent attention to detail and accuracy.
• Fast and accurate typing skills.
• Strong organizational and time management abilities.
• Ability to handle confidential information with integrity.
• Good communication skills, both written and verbal.
• Self-motivated with the ability to work independently or as part of a team.
• Problem-solving skills and the ability to spot data inconsistencies.
• Basic understanding of databases and spreadsheets.

Working Conditions:

• Remote environment, depending on company setup.
• Regular working hours, with occasional overtime during peak periods.
• Requires long periods of sitting and working at a computer.

Compensation and Benefits:

• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off

• • Professional development opportunities