655 Service Technician jobs in Canada
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
Field Service Technician

Posted today
Job Viewed
Job Description
The Service Technician services and repairs a variety of office equipment (Multi-Function Printers) at customer locations, usually within a specific geographic area. May be viewed as specialist on certain products.
**Responsibilities:**
+ Specializes in the servicing and repair of a core set of complex low volume multi-functional devices and may be required to service and repair mid-volume devices based on regional business needs;
+ Performs a full range of servicing and repair service procedures including diagnostics, installation, removal and retrofits on a core set of complex low volume multi-functional devices.
+ Manages territory, inventory and customer relationships;
+ Achieves expected productivity levels associated with assigned workload and level of experience;
+ Completes technical training on new equipment as assigned;
+ Other duties as assigned by manager.
+ Maintains and manages own parts inventory with a high degree of accuracy.
+ Adheres to territory back-up plans.
+ Completes all required administrative tasks in an accurate and timely manner.
+ Interacts with external customers for the purpose of determining service needs on equipment and ensuring overall high level of customer satisfaction with the service performed.
+ Maintains productive, professional relationship with all customer and company personnel.
+ Performs troubleshooting and repairs or replaces equipment components as necessary on B&W, color and multifunctional devices.
+ Completes technical training on new equipment as assigned.
**Qualifications:**
+ Post-Secondary Education in the area of technical specialization
+ 3 years related experience including a minimum of 2 years as an Associate Service Technician
**Knowledge, Skills and Abilities:**
+ Requires an excellent working knowledge of electro-mechanical devices and electronics
+ Strong interpersonal and verbal communications skills
+ Requires "solid" knowledge of assigned equipment
+ Skilled methodical approach to resolving problems
+ Excellent customer service skills including ability to follow up to ensure closure of issues
+ Skilled ability to read and comprehend written technical information in the form of technical manuals, parts books and relevant publications
+ **High degree of mechanical aptitude, highly focused and driven to learn**
+ Ability to work independently, as part of a team and take initiative to improve the customer experience
+ Strong attention to detail and good visual skills for assessing image quality
+ Ability to access/service equipment which may be in low, high, cramped or otherwise inconvenient locations
+ Ability to act diplomatically in a professional corporate environment
+ Be highly organized with excellent time management
+ Continuously upgrading knowledge of Ricoh products
**Other Requirements:**
+ Requires a valid driver's license and as applicable, a minimum level of auto insurance coverage per RICOH policy for positions utilizing personal vehicles while for company business.
+ Extensive daily travel in an automobile between customer locations is usually required. Assignment of a "walking territory" within a limited urban area would require extensive travel by foot.
+ Shift work, overtime, stand-by and/or on-call may be required.
+ Physical effort is required to move objects on wheels that may weigh up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Requires frequent walking, standing, bending, reaching and lifting when installing equipment, i.e. computers, controllers, color laser copiers, projectors, etc. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level.
+ Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds must be carried to a variety of machine locations.
+ A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components.
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information-how it is collected, stored, managed, and shared-to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
+ Select the medical, dental, life, and disability insurance coverage that fits your needs.
+ Contribute to your financial security with Ricoh Canada's Retirement plan, with company matching contributions.
+ Augment your education with team member tuition assistance programs.
+ Enjoy paid vacation time and paid holidays annually.
+ Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.
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Field Service Technician

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Advanced Sterilization Products (ASP) is expanding its service capabilities and currently seeks a motivated Field Service Technician to join our dynamic team. As an FST 1, you will play a crucial role in delivering technical service solutions to our valued customers, including installations, maintenance, and emergency support across British Columbia, Alberta, and other regions of Canada.
**Why Join Us:**
+ **Competitive Compensation:** Enjoy a robust salary package with additional benefits.
+ **Company Car:** We provide a fully paid company car for business and personal use.
+ **Generous Time Off:** Benefit from competitive vacation and leave policies, ensuring work-life balance.
**Responsibilities:**
+ Schedule and perform installations, maintenance, and repairs of ASP systems within British Columbia and Alberta and other regions of Canada when needed.
+ Provide technical support and respond to customer requests for emergency service.
+ Support the local FSE II to manage all responsibilities of primary territory, including compliance and documentation requirements
+ Flexibility to travel locally, regionally, and nationally as required, with occasional international travel.
**Work Environment:**
+ Spend 90% of your time in hospital and surgery center environments, ensuring adherence to safety protocols.
+ Maintain a home office for administrative tasks, contributing to a balanced work setup.
**Qualifications:**
+ Resident of the Greater Vancouver Area
+ You must be a Canadian citizen or Permanent Resident of Canada
+ Diploma in Electronics, Electrical, or Biomedical Engineering Technology with 2-4 years of relevant experience.
+ Proficiency in computer operating systems (e.g., Windows 10) and office software (Word, Excel).
+ Commitment to delivering exceptional customer service, enhancing ASP product support.
+ Proficiency in spoken French is considered an asset.
**Join our team and contribute to the advancement of healthcare technology with ASP! Apply now to become part of our innovative service solutions.**
**Fortive Corporation Overview**
Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Advanced Sterilization Products**
ASP is a leading global provider of innovative sterilization and disinfection solutions, and a pioneer of low-temperature hydrogen peroxide sterilization technology.ASP's mission is to protect patients during their most critical moments. We support healthcare facilities in the fight to protect patients against hospital acquired infections, which are a leading cause of morbidity and mortality. ASP's products, which are sold globally, include the STERRAD system for sterilizing instruments and the EVOTECH and ENDOCLENS systems for endoscope reprocessing and cleaning.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
This position is also eligible for bonus as part of the total compensation package.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Field Service Technician

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Job Description
**Business areas: Nestlé Professional**
**Job title: Field Service Technician**
**Location: Edmonton, Alberta**
**In the field**
**A little bit about us**
While Nestlé is known for KitKat, Gerber, Nescafe, and Häagen-Dazs, our recipe for success comes down to one thing: our people.
We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,000+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We're a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward.
Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.
**What to Expect**
We are looking for a Field Service Technician for Nestlé Professional based in Edmonton. The incumbent will perform on-site dispenser installation, service, preventative maintenance, site surveys, repair and service on a variety of beverage dispensing equipment at customer locations and facilities.
**A day in the life of a Field Service Technician:**
**As a Field Service Technician, you will:**
- Receive dispatched service call via dispatcher call center.
- Provide ETA's for service calls received
- Perform preventative maintenance as required.
- Diagnose and repair reported service issues, and all other problems encountered, perform a quality drink check for ratio/brix, temperature and taste.
- Provide training to customers on the daily maintenance of the dispensing equipment.
- Follow up with account until the service call is completed.
- Report all service activities accurately on invoice/service orders at the completion of every call.
- Complete and submit all other pertinent information required by supervisor/manager in a timely manner.
- Maintain accurate parts and equipment inventories.
- Keeping vehicle clean, organized and keep up with maintenance as scheduled/required.
- Travel throughout region to assist other technicians as needed.
- Interact with leadership, sales team, call center, help desk and other technicians.
- Comply with Safety, Health and Environmental (SH&E) policies and procedures including but not limited to proper lifting techniques, PPE, Lock Out and Tag Out.
**Role requirements**
- Secondary education diploma or equivalent combination of education and experience.
- Minimum 2 years of previous field service experience.
- Working knowledge in electrical, mechanical reading schematics, measuring load and customer service.
- Must be able to regularly lift and install equipment of up to 55lbs, with the use of proper lifting equipment.
- Ability to effectively communicate and deliver customer service excellence
- Ability to showcase willingness and commitment to first time fix rates.
- Excellent organizational and planning skills. Demonstrated ability to learn.
- Valid driver's licence and clean driver's abstract.
**Benefits**
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and Four personal days (Personal Paid Holidays)
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Up to 50% off - Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships
**What you need to know**
We will be considering applicants as they apply, so please don't delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
#NestleSJ
Field Service Technician

Posted today
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Job Description
Company Overview:
If a culture of excellence, innovation and ownership is what you're searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve's position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
**Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, retirement plan and many other excellent benefits!**
**Role Summary:**
The Mechanical Field Service Technician troubleshoots and repairs Flowserve's pumps and equipment for our customers in industries such as oil and gas, chemical, nuclear, coal, and wastewater industries. This challenging position requires an experienced mechanic who can provide confident expertise in the face of operational problems. The Field Service Tech will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers' locations. While the Tech may be the only Flowserve representative on site, the Tech can call upon the resources of Flowserve's Field Service Team to ensure that our products are operating at peak performance. Flowserve counts on the Field Service Tech to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services.
**Location: Leduc, AB.**
**This position requires to be 90% of the time in the field (3-4 days per week). The remaining 10% this person will be assisting at Flowserve's Leduc site.**
**A company truck will be provided.**
**Responsibilities:**
+ Make direct, in-person service calls in response to customer requests.
+ Assess mechanical problems and take actions to resolve promptly
+ Work side-by-side with our customer's personnel, and lead work crews as required
+ Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly
+ Ensure that equipment is installed successfully and on schedule.
+ Check equipment prior to start-up and assess start-up performance
+ Monitor the maintenance and performance of Flowserve equipment
+ Train customers in the proper procedures for operating and maintaining Flowserve products
+ Collaborate with Flowserve Sales Engineers to ensure a coordinated approach to serving our customers
+ Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
+ Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged
+ Communicate by word and actions Flowserve's values for ethics, safety, and quality
**Requirements:**
+ Red Seal Millwright Ticket is a must.
+ Five or more years of experience in mechanical field service, specifically repairing pumps (large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals).
+ Must be able to travel 90% of the time with frequent overnight stays required
+ Must have an active driver's license with a good driving record; will drive company truck.
+ Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
+ Knowledgeable about the industrial applications and operations of pumps
+ Must be a self-starter with good follow-through, capable of working independently with little supervision
+ Experienced in successfully leading work crews
+ Able to explain mechanical problems and articulate the thinking behind recommendations.
+ Must be good at solving problems with other people
+ Able to remain calm and even-tempered in the face of challenges, demands, and deadlines
+ Excellent ability to read and interpret blueprints, engineering drawings, and schematics
+ Capable in Outlook, Word and Excel
+ Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
+ High School diploma or GED equivalent.
**Preferred Experience/ Skills:**
+ Field Machining experience a plus
#DL
**Req ID** : R-14512
**Job Family Group** : Operations
**Job Family** : OP Field Service
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.