4,609 Service Writer jobs in Canada

Job Description

About Chief Isaac Group of Companies

Located in Dawson City, the Chief Isaac Group of Companies (CIGC) is a thriving, forward-thinking organization deeply rooted in the rich heritage of the Tr'ondk Hwch'in First Nation. Committed to economic growth, sustainability, and meaningful employment, we proudly contribute to the prosperity of Yukon and beyond.

Built on a strong foundation of innovation, community values, and a commitment to excellence, Chief Isaac Group is shaping a future that honors our past while embracing new opportunities. Join us and be part of something greater - where business and culture unite, in the heart of the Land of the Midnight Sun!

Chief Isaac Mechanical is seeking a Service Writer to act as the main point of contact between customers and the mechanical service team. This role involves scheduling repairs, preparing estimates, maintaining service records, and ensuring a smooth and efficient workflow in the shop.

• Customer Service: Greet customers, assess their service needs, and provide clear communication regarding repairs.
• Work Orders: Create and process work orders, ensuring accuracy and efficiency in service documentation.
• Scheduling: Coordinate service appointments and job scheduling to maximize shop productivity.
• Cost Estimates: Prepare detailed repair estimates and obtain customer approvals before proceeding with work.
• Parts Coordination: Work with the parts department to ensure the availability of necessary components for repairs.
• Invoice Processing: Review completed work orders, finalize invoices, and communicate charges to customers.
• Record Keeping: Maintain detailed service records, warranty information, and repair histories.
• Team Collaboration: Liaise between mechanics, management, and customers to ensure seamless service operations.

• Experience: Previous experience in service writing, customer service, or automotive/mechanical industry preferred.
• Technical Knowledge: Basic understanding of vehicle repairs, maintenance, and mechanical terminology.
• Customer Relations: Strong communication and interpersonal skills to provide excellent service.
• Organization & Multitasking: Ability to manage multiple service requests efficiently.
• Computer Skills: Proficiency in service management software and Microsoft Office Suite.
• Problem-Solving: Ability to handle customer inquiries and service concerns professionally.

• Competitive wage and benefits package
• Work in a dynamic and fast-paced mechanical shop environment
• Opportunities for growth and professional development
• Be part of a respected and community-driven organization

Apply today and become a vital part of Chief Isaac Mechanical's service team!

Job Description

Salary:

CAPSTAN Hauling is recruiting for a Service Writer at its Grande Prairie facility.

(Located in Clairmont, Alberta.)

This Service Writer position will support CAPSTANs internal maintenance operations and will be responsible for coordinating service and repair activities for company-owned units, ensuring accurate documentation, efficient scheduling and effective communication between fleet operations and our mechanical shop. CAPSTAN Hauling is a division of ENTREC Alberta and a member of LAPRAIRIE Group of Companies.

LAPRAIRIE Group of Companies is 100% Canadian family-owned group of companies that provides full-service crane and rigging, heavy hauling, highway and bridge maintenance, civil construction, fleet maintenance and industrial mineral mining and distribution services to customers across Western Canada and Northeastern USA. LAPRAIRIE services its customers through their various subsidiaries: LaPrairie Crane, Northland Fleet Services, Entrec Alberta, Capstan Hauling, LaPrairie Works, LaPrairie Works Oilfield Services, and Canadian Silica Industries.

Key Responsibilities:

• Create and manage work orders for maintenance and repairs on internal fleet units.
• Coordinate with technicians to prioritize tasks based on operational needs and unit availability.
• Track and document service history, parts usage and labor hours for each unit.
• Schedule preventative maintenance and inspections in alignment with fleet usage and compliance requirements.
• Communicate with operations teams regarding unit status, estimated completion times and service impacts.
• Monitor parts inventory and initiate/manage orders as needed to support scheduled work.
• Ensure all documentation meets internal standards and regulatory requirements.
• Assist in reporting on fleet performance, downtime and maintenance trends.

Required Skills & Qualifications:

• Experience in a fleet or mechanical maintenance environment.
• Working knowledge of internal systems such as engines, hydraulics, HVAC and electrical components.
• Strong organizational and time management skills.
• Ability to communicate effectively with technicians, supervisors and internal stakeholders.
• Attention to detail in documentation and recordkeeping.
• High school diploma or equivalent; technical training or certification is an asset.

Preferred Qualifications:

• Experience with fleet compliance and preventative maintenance scheduling.
• Familiarity with warranty tracking and internal cost reporting.
• Understanding of safety and regulatory standards for fleet operations.
• Proficiency with maintenance tracking software (e.g., Fleetio, Fleet Complete or similar).

Job Description

We are Nors. We are driven by progress: yours and ours. We strive to make everything work better every day. We deliver the services, solutions, and equipment needed to make your life and business more successful.

Improving life and business through outstanding service and equipment. Creating continuous value for all.

A common culture for a clear sense of identity.

LEGACY HUMANISM AMBITION READINESS INTEGRITY

Now we're looking to add a new member to our growing team: someone who is collaborative, hardworking, solution-focused, enjoys a fast-paced environment and thrives on continuous learning.

You'll love working here.

As our Service Writer, you'll play an integral role in assisting the Service Department with customer service needs, opening and closing work orders, and providing administrative support to the service department including safety and billing.

You'll fit right in with

• Service First . It's our company slogan and you are driven to support external and internal customers with exceptional solutions in service. You'll recognize that our customers' livelihoods depend on the service they receive from our team.
• Organization . We have adopted best practices when developing our systems and procedures and you'll become a champion for consistently staying in the lines. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you follow up, and you are a stickler for accuracy. You will open and close work orders in a timely manner and ensure that detail is job one.
• Great Communicator. You are diligent about keeping open lines of communication with both the service and parts department when it comes to work orders and billing. You also keep customers informed and leverage insights to identify business opportunities and strategies
• Tech savvy. You will be comfortable with learning new software, and you'll also have the ability to communicate with technicians and customers regarding parts and service.

What's in it for you

We're a growing business in an exciting industry. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan. You're going to have an amazing feeling of fulfilment when your efforts drive us to become each customer's first choice for service, parts and equipment.

How to Apply

Please apply through the career page of our website: -equipment.

Job Description

Are you looking to work with a family-owned business with corporate resources? Does working with innovation and cutting edge technology excite you? Would you like working in an environment where you have the freedom to achieve your career goals? Then look no further than South Country Equipment!

We are a family-owned, 8-location John Deere dealer network that operates through southern Saskatchewan. We have a culture that focuses on working as a team and supporting one another to accomplish our goals. As the agriculture industry continues to innovate, so does South Country. We ensure that the farmers we support are educated and equipped to take their operations to the next level.

Our Culture

At South Country we pride ourselves in our team members’ success and accomplishments. Those that have had success within South Country typically share the following traits:

• A team first mentality
• Eagerness to take on new challenges and development
• A welcoming and friendly personality
• The ability to understand how their role supports the bigger picture and how they play a part in achieving our enterprise goals
• A passion for supporting the agriculture industry in their community
• To learn more about us: watch this video

Details:

Location: Montmartre, SK

Apply by: August 21, 2025

Position type: Full-time, permanent

What is in it for you:

• Training and development opportunities
• Career growth opportunities
• A welcoming family owned and operated organization that puts individuals first
• Opportunity to represent John Deere and support growers in food production
• Utilizing John Deere and outside sourced professional training to support with continuous learning
• Autonomy to set you up for success and allow you to be part of the innovation within agriculture
• Paid overtime hours

What you'll do:

Our service writer is the service manager's right hand. You will be an integral part of ensuring the shop is operating at maximum efficiency by organizing and managing service work orders in a way to ensure minimal downtime. You will be tasked with building efficiencies and opening up capacity in the service department by streamlining administrative work. Your duties will include:

• Opening, maintaining and completing repair work orders
• Assist in the preparation of service quotes
• Professional interactions with customers in-person and over the phone
• Work with customer, internal and warranty work orders
• Support service manager with administrative and customer related tasks

Requirements

What you bring:

• 2-3 years of service writing or equipment dealer experience
• Self-motivated individual who is driven to serve customer’s needs
• Understanding of farm equipment and the agriculture industry in Saskatchewan
• Above average computer aptitude
• Strong organization and communication abilities
• A background in farming would be considered an asset
• Works well in a team setting

Benefits

• Pension plan
• Health benefits
• Dental care
• Life insurance
• Vision care
• Paid time off
• Store discount

Job Description

Service Writer

We are looking for a Service Writer to join our Summit Truck & Equipment Repair team in the West Kootenays, just a 30-minute commute from Castlegar, BC. As a Sutherland Group company, Summit Truck & Equipment Repair company values more than simply providing industry-renowned services to our clients. We put the happiness, success, and growth of our team members and community first. Join us in our commitment to elevate and innovate in the Heavy-Duty Maintenance & Repair industry.

POSITION BENEFITS

• Wage is $23-27 per hour, depending on experience.
• Direct deposit pay, twice monthly
• Consistent, steady work in a professional and respectful environment. As a member of the Sutherland Group, we are proud to be able to serve not only our loyal clients but our partner companies as well, guaranteeing work for our industry-leading teams.

SUTHERLAND GROUP BENEFITS

Summit Truck & Equipment Repair is a proud member of the Sutherland Group of Companies. It is our great pleasure to extend the following benefits to all Sutherland Group team members:

• Pension Program with Sutherland Group matching contributions up to 100%, starting at 3%, increasing in graduated increments and topping out at 5% after 8 years.
• Extended health benefits program through a cost-shared benefits plan
• Confidential Employee Family Assistance Program
• Health & Safety Policy & Program

KEY RESPONSIBILITIES

• Oversee the flow of customer appointments. Ensure that customers receive prompt, courteous, and effective service.
• With the help of our trained technicians, inform the customer of any recommended maintenance services or repairs.
• Keep up to date with commercial shop procedures, the trucking industry and inspection requirements.
• Prioritize repair and maintenance jobs and schedule work for Mechanics.
• Open and close work orders, ensuring all data is correct.
• Track Mechanics' time.
• Prepare work orders for the Service Manager.
• Document all work performed and recommended on the work order.
• Assist in parts department when required, to keep parts flowing to work orders.
• Communicate with Service Manager if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Become familiar with and comply with the company's Health & Safety Manual.
• Instruct Mechanics and Apprentices in proper procedures.

REQUIRED QUALIFICATIONS & SKILLS

As a member of the Summit Truck & Equipment Repair team, we expect you to bring the following to the table:

• Minimum Grade 12 High School Diploma.
• A college certificate or additional courses would be an asset.
• Basic understanding of heavy-duty equipment and mechanical fundamentals.
• Excellent interpersonal skills with an upbeat and engaging attitude.
• Strong customer relationship skills, including listening and the ability to communicate effectively.
• Problem-solving and critical thinking skills.
• Solid computer skills.
• Strong organizational skills and detail orientation.
• Flexibility and openness to change; ability to take on special tasks as needed.
• Results orientation, accountable and conscientious.
• Ability to work independently or within a team.
• Capable of demonstrating quality service and high-volume success.
• Valid Class 5 Driver's Licence.

JOIN THE TEAM

If you think there's a fit, we look forward to meeting you and thank you in advance for your application

Visit our website to learn more about The Sutherland Group

ABOUT SUMMIT TRUCK & EQUIPMENT REPAIR

Summit Truck & Equipment Repair offers heavy equipment and commercial transport repair based in Salmo, British Columbia. Offering mobile services, welding and fabrication and full stocked parts and tire department, Summit has been a trusted heavy industry repair partner serving the West Kootenays for over 25 years.

A SUTHERLAND GROUP COMPANY

The Sutherland Group of Companies is a specialized integrated network of heavy industry experts, with an offering that extends from equipment and logistics through to people and safety, in service of high-performing customers in the civil, forestry, transportation, and marine industries in search of complex supply chain solutions.

For nearly 30 years, we have worked to position The Sutherland Group as a heavy industry leader, not only with our partners, but from within. We are proud to prioritize the success of our team members by offering a diversified workplace, competitive compensation plans, benefits, training, and ongoing growth opportunities.

#SG

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!

We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.

Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Process warranty claims
• Update customer profiles
• Check technician's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Bilingualism would be an asset
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent experience

What We Offer:

• Full-Time Employment
• Opportunity for Advancement within a Progressive Organization
• A Competitive Compensation Package which includes:
  • Salary
  • Family Health Benefits
  • Company Pension Plan
  • Boot Allowance
  • Online Healthcare
  • Employee Recognition Program

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Please submit your resume today!

Only candidates selected for further consideration will be contacted.

Job Description

CarGuys Inc. -America’s #1 Automotive Recruiter

If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.

Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s

Currently we have a dealership in your area looking to hire Automotive Service Writers

These dealerships may offer:

• Training provided

• Top Performance Based Pay Programs.

• Opportunity for Bonus Pay

• State of the art facilities

• A clean, fun safe working environment

• Top shelf benefits including health, dental, retirement plans and more

• Factory training and reimbursement for state and local certifications

• Established customer base with a shop packed with hours available

• Paid Vacation and PTO time

• Employee Discounts including parts

• Growth and advancement opportunities

• Flexible work schedules

• Long term job security

Job Requirements:

1. You must have some experience as a writer

2. State or Local certifications preferred.

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*You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job Description

CarGuys Inc. -America’s #1 Automotive Recruiter

If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.

Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s

Currently we have a dealership in your area looking to hire Automotive Service Writers

These dealerships may offer:

• Training provided

• Top Performance Based Pay Programs.

• Opportunity for Bonus Pay

• State of the art facilities

• A clean, fun safe working environment

• Top shelf benefits including health, dental, retirement plans and more

• Factory training and reimbursement for state and local certifications

• Established customer base with a shop packed with hours available

• Paid Vacation and PTO time

• Employee Discounts including parts

• Growth and advancement opportunities

• Flexible work schedules

• Long term job security

Job Requirements:

1. You must have some experience as a writer

2. State or Local certifications preferred.

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*You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.

Job Description

Title: Customer Service Advisor

Department: Customer Care

Employment Type: Permanent, Full Time

Location: Winnipeg, Manitoba

Who Are We?
Founded in 1944 by A.A. DeFehr in Winnipeg, Palliser has grown into one of North America's leading furniture manufacturers. We value our clients, our communities, our natural environment and providing the best customer experience possible. At Palliser, we produce quality and strive for excellence.

What Would You Do?

The customer service advisor will be required to perform an array of administrative duties. You must be able to use your superior communication skills and timely responsiveness to our customers and sales representatives, always maintaining a personal touch. Other duties, relevant to the department, shall be assigned as required.

The key duties and responsibilities of this position would include:

• Receive and validate orders
• Enter orders into an Order Entry System.
• Manage orders by responding to both customer and plant-initiated changes
• Answer all customers' inquiries regarding the placement of orders, product information, pricing, shipping, and warranties,
• Provide high quality customer service
• Develop a strong relationship with our dealer, sales representatives and internal network of business partners
• Troubleshoot and provide solutions
• Other duties as assigned.

What Do You Bring?

• High School Diploma required, post-secondary education in Business Admin an asset
• 2-3 years' direct Customer Service Experience
• Ability to work in a fast-paced environment with multiple deadlines
• Professional demeanor with exceptional communication skills
• Self-motivated individual requiring minimal supervision
• Ability to work in a team-oriented environment
• Excellent attention to detail with proven problem-solving skills
• Well organized with the ability to multi-task
• Computer experience
• Advanced Excel skills an asset
• Knowledge of Upholstered Furniture products is a definite asset
• French language skills an asset

Why Work with Us?

As Palliser grows, we recognize the importance of investing in our people, as well as the people who will bring us to the next level in the furniture industry.

Palliser is committed to fostering an inclusive environment where all employees and customers feel valued, respected, and supported. We are dedicated to creating a workforce that reflects the diversity of the communities in which we live, and an environment where every employee has the opportunity to excel.

We offer plenty of benefits to the people who made us what we are today

• Employee Family Assistance Program
• Comprehensive benefits package, including life, health, dental, disability
• Potential RRSP Match Program
• Employee Furniture Purchase Program
• Professional Development Opportunities
• Free Parking

What's Next?

Apply now and tell us why you'd make an excellent fit for this position.