4,957 Service Writer jobs in Canada

Job Description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Oversee the processes of work order preparation and scheduling
• Respond to customer service concerns and problems
• Act in a store management capacity as needed on day-to-day operational activities
• Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
• Monitors and control facility and asset utilization
• Enforce compliance with environmental and safety regulations and statutes

Qualifications

• Associate Degree or Equivalent
• At least 1-year related experience in the automotive service business
• ASE certifications as required
• Current and valid driver’s license
• Supervisory and management skills
• Service diagnosis and technical skills
• Business mathematical aptitude
• Ability to work a flexible schedule including weekends, evenings, and holidays

Job Description

Salary: $30.00/hr - $36.00/hr

Northland Fleet Services, a member of LaPrairie Group of Companies, provides full turnkey fleet management services, for light-duty vehicles and heavy-duty equipment, to customers throughout northern British Columbia.

Northland Fleet Services,located in Tumbler Ridge, BC, is looking for a Service Writer.

Responsibilities:

• Create and manage work orders and purchase orders for maintenance and repairs on customer and internal units.
• Coordinate with technicians to prioritize tasks based on operational needs and unit availability.
• Track and document service history, parts usage, and labor hours for each unit.
• Communicate and manage with customers regarding repair process, unit status, estimated completion times, and service impacts.
• Monitor parts inventory and initiate/manage orders as needed to support scheduled work.
• Maintain organization of parts room and storage areas
• Conduct physical inventory counts.
• Communicate with customers fleet management companies on approval for repairs and repair order status.
• Ensure all shop supplies are adequately stocked.
• Perform other duties as required.

Preferred Skills and Education:

• Experience with light duty/on-road equipment.
• Prior Service Writing experience preferred.
• Working knowledge of internal systems such as engines, hydraulics, HVAC, and electrical components.
• Excellent computer literacy.
• Strong organizational, multitask and time management skills.
• Ability to communicate effectively with technicians, supervisors, and internal stakeholders.
• Attention to detail in documentation and recordkeeping.
• Able to work independently and in team environment.
• High school diploma or equivalent; technical training or certification is an asset.

Northland Fleet Services provides Industry-leading compensation and benefits, relocation assistance or company accommodations, professional training and development opportunities.

Interested candidates are invited to submit their application, including a resume and cover letter. Only shortlisted candidates will be contacted for further steps in the selection process.

Job Description

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!

We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.

Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Process warranty claims
• Update customer profiles
• Check technician's time punches daily
• Screen service calls and direct calls as needed
• Process internal work orders
• Order and apply parts for work orders
• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Bilingualism would be an asset
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent experience

What We Offer:

• Full-Time Employment
• Opportunity for Advancement within a Progressive Organization
• A Competitive Compensation Package which includes:
  • Salary
  • Family Health Benefits
  • Company Pension Plan
  • Boot Allowance
  • Online Healthcare
  • Employee Recognition Program

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Please submit your resume today!

Only candidates selected for further consideration will be contacted.

Job Description

Benefits:

• Employee discounts
• Free uniforms
• Training & development

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Oversee the processes of work order preparation and scheduling
• Respond to customer service concerns and problems
• Act in a store management capacity as needed on day-to-day operational activities
• Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
• Monitors and control facility and asset utilization
• Enforce compliance with environmental and safety regulations and statutes

• Associate Degree or Equivalent
• At least 1-year related experience in the automotive service business
• ASE certifications as required
• Current and valid drivers license
• Supervisory and management skills
• Service diagnosis and technical skills
• Business mathematical aptitude
• Ability to work a flexible schedule including weekends, evenings, and holidays

Job Description

Are you looking to work with a family-owned business with corporate resources? Does working with innovation and cutting edge technology excite you? Would you like working in an environment where you have the freedom to achieve your career goals? Then look no further than South Country Equipment!

We are a family-owned, 8-location John Deere dealer network that operates through southern Saskatchewan. We have a culture that focuses on working as a team and supporting one another to accomplish our goals. As the agriculture industry continues to innovate, so does South Country. We ensure that the farmers we support are educated and equipped to take their operations to the next level.

Our Culture

At South Country we pride ourselves in our team members’ success and accomplishments. Those that have had success within South Country typically share the following traits:

• A team first mentality
• Eagerness to take on new challenges and development
• A welcoming and friendly personality
• The ability to understand how their role supports the bigger picture and how they play a part in achieving our enterprise goals
• A passion for supporting the agriculture industry in their community
• To learn more about us: watch this video

Details:

Location: Southey, SK

Apply by: October 13, 2025

Position type: Full-time, permanent

What is in it for you:

• Training and development opportunities
• Career growth opportunities
• A welcoming family owned and operated organization that puts individuals first
• Opportunity to represent John Deere and support growers in food production
• Utilizing John Deere and outside sourced professional training to support with continuous learning
• Autonomy to set you up for success and allow you to be part of the innovation within agriculture
• Paid overtime hours

What you'll do:

Our service writer is the service manager's right hand. You will be an integral part of ensuring the shop is operating at maximum efficiency by organizing and managing service work orders in a way to ensure minimal downtime. You will be tasked with building efficiencies and opening up capacity in the service department by streamlining administrative work. Your duties will include:

• Opening, maintaining and completing repair work orders
• Assist in the preparation of service quotes
• Professional interactions with customers in-person and over the phone
• Work with customer, internal and warranty work orders
• Support service manager with administrative and customer related tasks

Requirements

What you bring:

• 2-3 years of service writing or equipment dealer experience
• Self-motivated individual who is driven to serve customer’s needs
• Understanding of farm equipment and the agriculture industry in Saskatchewan
• Above average computer aptitude
• Strong organization and communication abilities
• A background in farming would be considered an asset
• Works well in a team setting

Benefits

• Pension plan
• Health benefits
• Dental care
• Life insurance
• Vision care
• Paid time off
• Store discount

Job Description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Oversee the processes of work order preparation and scheduling
• Respond to customer service concerns and problems
• Act in a store management capacity as needed on day-to-day operational activities
• Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
• Monitors and control facility and asset utilization
• Enforce compliance with environmental and safety regulations and statutes

• Associate Degree or Equivalent
• At least 1-year related experience in the automotive service business
• ASE certifications as required
• Current and valid drivers license
• Supervisory and management skills
• Service diagnosis and technical skills
• Business mathematical aptitude
• Ability to work a flexible schedule including weekends, evenings, and holidays

Job Description

Service Writer

Join the Peterbilt Atlantic Family!
At Peterbilt Atlantic, we’re not just about building trucks — we’re about building lasting relationships, providing top-notch customer service, and pushing the limits of innovation. As an authorized Peterbilt dealership, we’ve earned a reputation for excellence, and we’re looking for passionate, hardworking individuals to join our dynamic team!

1521 Harrington Rd, Kentville, NS| Day Shift | Full-Time

Standard Working Hours:

Mon - Fri | 8:00 am – 5:00 pm|40 hours per week

Job Description:
We’re looking for a Service Writer to join our fast-paced service team. If you have a passion for customer service and a strong background in the automotive or trucking industry, this is the perfect role for you. In this position, you will be the primary point of contact for our service customers, ensuring their needs are met with professionalism and efficiency.

What You’ll Do:

• Welcome customers to the service department, listen to their concerns, and accurately document their service needs and requests.
• Efficiently schedule service appointments, ensuring optimal use of service bays and technician time.
• Coordinate with the service team to manage workflow and minimize customer wait times.
• Prepare detailed and accurate cost estimates for service and repairs, including parts and labor.
• Communicate estimates clearly to customers and obtain their approval before proceeding with any work.
• Communicate with technicians to ensure timely completion of work.
• Act as a liaison between customers and technicians, ensuring that all service requests are clearly understood and executed.
• Keep technicians informed of any changes or additional work required.
• Regularly update customers on the status of their vehicles, including any delays or additional work needed.
• Provide clear explanations of the work performed and any recommendations for future maintenance.
• Address customer inquiries and concerns promptly and professionally.
• Resolve any issues or complaints to ensure customer satisfaction and maintain a positive & professional relationship with customers.
•  Keep accurate and detailed records of all service transactions, including customer information, services performed, parts used, and payments received.
• Identify opportunities to promote additional services and products that may benefit the customer.
• Provide information on maintenance plans, extended warranties, and other value-added services.

What You Need:

• Education: High school diploma or equivalent
• Experience: A minimum of 2 years of experience in a similar role in the Truck, Automotive or Heavy Equipment Industry.

Additional Strengths:

• Knowledge of transport trucks is considered a strong asset.
• Bilingualism is considered a strong asset.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills.
• Attention to detail.
• Strong organizational skills.

Perks of the Job:

• Competitive industry wages
• Comprehensive benefits plan through Blue Cross
• RRSP contributions with 5% employer matching (no maximum)
• In-floor heating.
• Discounts on products and services
• Discounts at TORQUE Motorsports (NB)
• Career advancement opportunities, we promote from within
• Certification reimbursement and all training expenses paid to further your career
• Continued education, manufacturer hands on and web-based training.

Ready to accelerate your career? If you’ve got the drive, we’ve got the opportunity! Join a team that’s committed to excellence and enjoy working with one of the most respected names in the trucking industry.

Peterbilt Atlantic is committed to employment equity, fostering diversity within our community and developing an inclusive workplace that reects the richness of the broader community that we serve. Peterbilt Atlantic welcomes all individuals who will help us achieve our goals, including women, visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression.

We thank all who apply; however, only those selected for an interview will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide the applicable accommodation.

Green Diamond Equipment is your Maritime John Deere Dealership with 15 locations to serve you, and we are proud to be one of Canada's Best Managed Companies!

We are currently looking for a skilled, dedicated person to fill the position of Service Writer at our Grand Falls, NB location.

Purpose:
Assist the Service Manager in maintaining accurate and on-time reports and records relative to the service department's operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department


• Process warranty claims


• Update customer profiles


• Check technician's time punches daily


• Screen service calls and direct calls as needed


• Process internal work orders


• Order and apply parts for work orders


• Communicate with Deere on Parts and/or Service Issues when required

Experience, Education, Skills and Knowledge:

• Bilingualism would be an asset


• Ability to use standard desktop load applications such as Microsoft Office and internet functions


• Knowledge of office procedures


• General understanding of mechanical/technical terms is preferred


• High School Diploma or equivalent experience

What We Offer:

• Full-Time Employment


• Opportunity for Advancement within a Progressive Organization


• A Competitive Compensation Package which includes:
  
  
  
  • Salary
  
  
  • Family Health Benefits
  
  
  • Company Pension Plan
  
  
  • Boot Allowance
  
  
  • Online Healthcare
  
  
  • Employee Recognition Program
  
  
  
  

Please note: If we are impressed with your resume, you will receive an email asking you to take a quick 5 minute questionnaire from Predictive Index. Please keep an eye for it in your email. Sometimes it goes to your junk mail.

Please submit your resume today!

Only candidates selected for further consideration will be contacted.

Job Description

CarGuys Inc. -America’s #1 Automotive Recruiter

If you are looking for a new career in the car Biz CarGuys Inc. is the go-to company to assist you. We work with dealerships that are looking to hire, all across the country.

Anytime you are looking to find a new career…contact us, CarGuys Inc. to assist. We help dealers to hire, from porters all the way up to CEO’s

Currently we have a dealership in your area looking to hire Automotive Service Writers

These dealerships may offer:

• Training provided

• Top Performance Based Pay Programs.

• Opportunity for Bonus Pay

• State of the art facilities

• A clean, fun safe working environment

• Top shelf benefits including health, dental, retirement plans and more

• Factory training and reimbursement for state and local certifications

• Established customer base with a shop packed with hours available

• Paid Vacation and PTO time

• Employee Discounts including parts

• Growth and advancement opportunities

• Flexible work schedules

• Long term job security

Job Requirements:

1. You must have some experience as a writer

2. State or Local certifications preferred.

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*You are applying through Car Guy’s Inc, America’s and Canada’s #1 Automotive Recruiter. Companies all over America and Canada hire us to find them qualified candidates. If deemed a qualified candidate your resume will be forwarded to a local dealer.