Client Services Manager - Healthcare Security
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Job Description
About Securiguard
At Securiguard, our purpose is simple: to make people feel safe. That commitment starts with fostering an environment where our employees feel supported, valued, and empowered. With a team of over 4,000 security and safety professionals across Canada, we are industry leaders in corporate security, retail, property management, industrial projects, aviation, marine, government, and resource sectors.
About the RoleSecuriguard is looking for a Client Services Manager - Healthcare Security who will manage a sector of our Healthcare Security vertical and healthcare security contracts in Alberta. This role is pivotal in driving growth, developing strategic partnerships, and expanding our footprint in the healthcare sector. The ideal candidate will have a strong background in business development, a deep understanding of the healthcare industry, and proven expertise in security solutions.
The day to day:- Understand your clients and lead from the front by being actively involved in all aspects of client relationship management to become their trusted security and safety solutions resource.
- Manage a book of business for strategic Healthcare accounts, delivering first class service delivery and contract compliance. Ability to spend significant time on site is expected
- Recommend/implement security solutions, coverage and risk-reducing strategies
- Ensure all contract and legislative requirements are being met.
- New Business start-ups and transition plan implementation
- Incident Response and Incident Command
- Full accountability and management for KPI Implementation and Reporting
- Identify and pursue new business opportunities, build a robust pipeline, and establish relationships with key stakeholders in the healthcare industry.
- Lead client negotiations, and close deals to achieve revenue targets and market share growth including the negotiation of increases and renewals with our existing client base.
- Conduct market research and competitive analysis to stay ahead of industry trends, emerging threats, and regulatory changes impacting healthcare security.
- Legislation - Relevant government and security legislation in Alberta
- Security Operations - schedule management, Standing Orders preparation, security systems (CCTV/Access Control), Incident Reporting set-up and installation
- Financial - margin maintenance/improvement, Client/Site financial analysis, Spend Control
- Successful applicants must have a minimum of 3 to 5 years' security experience in a managerial capacity in the Healthcare Security environment
- Have, or be in the process of attaining the CHPA designation with IAHSS and hold active membership with IAHSS.
- In-depth understanding of healthcare industry dynamics, regulatory requirements, and security challenges
- Demonstrated success in building and leading teams, passion and high energy for people
- Experience in an operational setting involving the management and supervision of many staff members
- Strong communicators with assertive interpersonal skills and team players are critical to success
- Security/Service professional with proven management experience within the security industry, the public sector or armed services is an asset
- Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills
- Sound judgment and decision-making skills, with a 'hands on', problem solving approach, able to remain calm under pressure and take control of incidents
- Experience of writing policy, standing order procedures, drafting reports, preparing business cases and compiling and adjusting duty rosters to meet shortfalls in staffing levels
- MS Office proficiency; Self-motivated; demonstrated ability to produce results while working independently; proven strong analytical and organizational skills; proven customer service skills required; sales and management training an asset; valid Class 5 Alberta Driver's License; access to or possession of vehicle for attending to all client sites
- Understands financial and cost drivers in the security industry
We take pride in our reputation for excellence, innovation, and inclusion. As Canada's largest and highest-accredited K-9 detection and screening division, we provide security solutions in major cities, small towns, and remote locations by air, land, and sea.
At the heart of our success are our people. That's why we are proud two-time winners of Canada's Most Admired Corporate Culture award (2021, 2024) and recipients of the Canadian HR Award for Best Learning & Development Strategy in 2024. We believe that diversity strengthens our company, fostering an environment of equal opportunity, fresh ideas, and meaningful solutions for an evolving world.
At Securiguard, we live by our R.E.A.C.H. values:
Respect · Empathy · Accountability · Courtesy · Honesty
Here, you'll join a team that values collaboration, innovation, and your professional growth. This role offers more than administrative work - it's your opportunity to make a meaningful impact by ensuring the smooth and efficient operation of our headquarters.
Ready to join the team? Apply today!
Field Service Supervisor, Frac Services (Contractor)
Posted today
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Job Description
Job Description
Job Title – Field Service Supervisor
Department – Operations
Reports to – District Manager
Employment Classification – Contractor
Job Summary
The Field Service Supervisor is primarily responsible to support and mentor the Operations team by acting as front-line field support. They will be required to plan and execute high profile operations, with a focus on primary excellence and job quality. As a supervisor in the operation, they will be required to run all bottom hole assemblies in any area that NCS performs work.
Key Areas of Responsibility
- Responsible for operation and proper configuration of downhole fracturing and completion tools and systems for intended job and well design
- Ensure that operational specifications (limits) of the down hole tools are not exceeded
- Ensures down hole tools and equipment are configured correctly for intended job
- Liaise between cement services and energy company to ensure job success
- Provides front-line support for customer with a high degree of professionalism
- Communicate and work with customers, rig, cementers and other third-party personnel
- Accurately complete job reports create tool assembly schematics, and field service orders upon completion of job in a timely manner
- Report any non-conformance in a timely manner
- Convey information and job details to co-workers at the end of each shift
- Prepare equipment for each specific job
- All NCS tools and equipment looked after in a professional manner
- Help to promote safe work practices and higher standards of performance
- Support and uphold HS&E policies and procedures of NCS and the customer
- Other duties, relevant to the position, shall be assigned as required
Knowledge, Skills & Abilities
- High School Diploma or GED equivalent; preferred
- Technical Certificate/Diploma or Degree; preferred
- Minimum of 5 years of direct industry experience
- Industry related experience; coiled tubing, fracturing, drilling/service, or downhole tool operations
- Proficient with Microsoft Office Suites
- Work with other teams, and exhibit effective communication
- Self-motivated with excellent organizational and time management skills
- Ability to understand the importance of documentation
- Excellent judgement, ability to plan ahead, high level of efficiency & work ethic
- Ability to handle multiple priorities simultaneously, manage priorities
- Ability to handle stressful situations
- Ability to perform job responsibilities in all weather conditions
- Perform physical labour when necessary, in addition to standing or travelling for long periods of time
- Ability to move or lift 25lbs – 50lbs
- Valid Driver’s license; required
Pre-Engagement Requirements
Due to the safety-sensitive nature of the work and its associated responsibilities, all contractors must meet the following pre-engagement requirements:
Completion of both a drug and alcohol screening, as well as a Canadian Police Information Centre (CPIC) criminal check, is mandatory before any work can begin. These screenings will be arranged by the company and must be successfully passed for the contract to proceed.
If you have a prior conviction, the CPIC check will return as incomplete, at which point an RCMP Certified Criminal Record Check will be required. As obtaining an RCMP Certified Criminal Record Check can take considerable time, we strongly recommend initiating the process as early as possible to avoid delays. The RCMP Check must be issued within the last 30 days and provided at your own expense before the contract can commence.
Please note that the Contractor agreement is contingent upon the successful completion of all required screenings. Additionally, all documents outlined in the Master Service Agreement (MSA) must be submitted before any work can begin. Failure to meet these requirements may result in a delay or cancellation of the contract.
Field Service Supervisor, Frac Services (Contractor)
Posted today
Job Viewed
Job Description
Job Description
Job Title – Field Service Supervisor
Department – Operations
Reports to – District Manager
Employment Classification – Contractor
Job Summary
The Field Service Supervisor is primarily responsible to support and mentor the Operations team by acting as front-line field support. They will be required to plan and execute high profile operations, with a focus on primary excellence and job quality. As a supervisor in the operation, they will be required to run all bottom hole assemblies in any area that NCS performs work.
Key Areas of Responsibility
- Responsible for operation and proper configuration of downhole fracturing and completion tools and systems for intended job and well design
- Ensure that operational specifications (limits) of the down hole tools are not exceeded
- Ensures down hole tools and equipment are configured correctly for intended job
- Liaise between cement services and energy company to ensure job success
- Provides front-line support for customer with a high degree of professionalism
- Communicate and work with customers, rig, cementers and other third-party personnel
- Accurately complete job reports create tool assembly schematics, and field service orders upon completion of job in a timely manner
- Report any non-conformance in a timely manner
- Convey information and job details to co-workers at the end of each shift
- Prepare equipment for each specific job
- All NCS tools and equipment looked after in a professional manner
- Help to promote safe work practices and higher standards of performance
- Support and uphold HS&E policies and procedures of NCS and the customer
- Other duties, relevant to the position, shall be assigned as required
Knowledge, Skills & Abilities
- High School Diploma or GED equivalent; preferred
- Technical Certificate/Diploma or Degree; preferred
- Minimum of 5 years of direct industry experience
- Industry related experience; coiled tubing, fracturing, drilling/service, or downhole tool operations
- Proficient with Microsoft Office Suites
- Work with other teams, and exhibit effective communication
- Self-motivated with excellent organizational and time management skills
- Ability to understand the importance of documentation
- Excellent judgement, ability to plan ahead, high level of efficiency & work ethic
- Ability to handle multiple priorities simultaneously, manage priorities
- Ability to handle stressful situations
- Ability to perform job responsibilities in all weather conditions
- Perform physical labour when necessary, in addition to standing or travelling for long periods of time
- Ability to move or lift 25lbs – 50lbs
- Valid Driver’s license; required
Pre-Engagement Requirements
Due to the safety-sensitive nature of the work and its associated responsibilities, all contractors must meet the following pre-engagement requirements:
Completion of both a drug and alcohol screening, as well as a Canadian Police Information Centre (CPIC) criminal check, is mandatory before any work can begin. These screenings will be arranged by the company and must be successfully passed for the contract to proceed.
If you have a prior conviction, the CPIC check will return as incomplete, at which point an RCMP Certified Criminal Record Check will be required. As obtaining an RCMP Certified Criminal Record Check can take considerable time, we strongly recommend initiating the process as early as possible to avoid delays. The RCMP Check must be issued within the last 30 days and provided at your own expense before the contract can commence.
Please note that the Contractor agreement is contingent upon the successful completion of all required screenings. Additionally, all documents outlined in the Master Service Agreement (MSA) must be submitted before any work can begin. Failure to meet these requirements may result in a delay or cancellation of the contract.
Field Service Supervisor, Frac Services (Contractor)
Posted today
Job Viewed
Job Description
Job Description
Job Title – Field Service Supervisor
Department – Operations
Reports to – District Manager
Employment Classification – Contractor
Job Summary
The Field Service Supervisor is primarily responsible to support and mentor the Operations team by acting as front-line field support. They will be required to plan and execute high profile operations, with a focus on primary excellence and job quality. As a supervisor in the operation, they will be required to run all bottom hole assemblies in any area that NCS performs work.
Key Areas of Responsibility
- Responsible for operation and proper configuration of downhole fracturing and completion tools and systems for intended job and well design
- Ensure that operational specifications (limits) of the down hole tools are not exceeded
- Ensures down hole tools and equipment are configured correctly for intended job
- Liaise between cement services and energy company to ensure job success
- Provides front-line support for customer with a high degree of professionalism
- Communicate and work with customers, rig, cementers and other third-party personnel
- Accurately complete job reports create tool assembly schematics, and field service orders upon completion of job in a timely manner
- Report any non-conformance in a timely manner
- Convey information and job details to co-workers at the end of each shift
- Prepare equipment for each specific job
- All NCS tools and equipment looked after in a professional manner
- Help to promote safe work practices and higher standards of performance
- Support and uphold HS&E policies and procedures of NCS and the customer
- Other duties, relevant to the position, shall be assigned as required
Knowledge, Skills & Abilities
- High School Diploma or GED equivalent; preferred
- Technical Certificate/Diploma or Degree; preferred
- Minimum of 5 years of direct industry experience
- Industry related experience; coiled tubing, fracturing, drilling/service, or downhole tool operations
- Proficient with Microsoft Office Suites
- Work with other teams, and exhibit effective communication
- Self-motivated with excellent organizational and time management skills
- Ability to understand the importance of documentation
- Excellent judgement, ability to plan ahead, high level of efficiency & work ethic
- Ability to handle multiple priorities simultaneously, manage priorities
- Ability to handle stressful situations
- Ability to perform job responsibilities in all weather conditions
- Perform physical labour when necessary, in addition to standing or travelling for long periods of time
- Ability to move or lift 25lbs – 50lbs
- Valid Driver’s license; required
Pre-Engagement Requirements
Due to the safety-sensitive nature of the work and its associated responsibilities, all contractors must meet the following pre-engagement requirements:
Completion of both a drug and alcohol screening, as well as a Canadian Police Information Centre (CPIC) criminal check, is mandatory before any work can begin. These screenings will be arranged by the company and must be successfully passed for the contract to proceed.
If you have a prior conviction, the CPIC check will return as incomplete, at which point an RCMP Certified Criminal Record Check will be required. As obtaining an RCMP Certified Criminal Record Check can take considerable time, we strongly recommend initiating the process as early as possible to avoid delays. The RCMP Check must be issued within the last 30 days and provided at your own expense before the contract can commence.
Please note that the Contractor agreement is contingent upon the successful completion of all required screenings. Additionally, all documents outlined in the Master Service Agreement (MSA) must be submitted before any work can begin. Failure to meet these requirements may result in a delay or cancellation of the contract.
Customer Service Associate
Posted today
Job Viewed
Job Description
Job Description
Description
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect :
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
2235-50th Ave, Red Deer, AB T4R 1L2
Customer Service Associate
Posted today
Job Viewed
Job Description
Job Description
Description
Job Title: Customer Service Associate
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect :
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
- An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
- Comprehensive extended health care plans for full-time Team Members
- Company-Paid Life and AD&D Insurance
- A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
- Paid time off from work for leisure or other hobbies
- A range of mental health services to assist you in managing daily life
2235-50th Ave, Red Deer, AB T4R 1L2
Customer Service - Work from Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
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Customer Service - Work from Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service - Work from Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance
Customer Service - Work from Home
Posted today
Job Viewed
Job Description
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Duties:
• Distributes all benefit enrollment materials and determines eligibility.
• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Respond to client requests for coverages while representing their best interests.
• Create and explain individualized policies via our Needs Analysis system.
• Work and learn from management teams to stay up to date on new products, services, and policies.
Job Benefits:
• Full training provided
• 100% work from home.
• Competitive compensation.
• Paid weekly along with earned bonuses.
• Career advancement opportunities.
• Full benefits after 3 months.
• Values a healthy work-life balance