6,763 Services jobs in Canada
Client Services, Senior Associate (Level 2 Technical Support)
Posted today
Job Viewed
Job Description
Job Description
Company Description
About Us
RepRisk is the world’s most respected Data as a Service (DaaS) company for reputational risks and responsible business conduct. Our mission is to provide transparency on business conduct risks to drive positive change. Combining advanced AI with deep human expertise, and a proven methodology at the core, RepRisk’s solutions bring performance and peace of mind, enabling clients to know more, be sure, and act faster. With our values of intellectual honesty and humility, operational excellence, and openness and respect, our diverse teams of talented experts are pioneering solutions that enable clients to make better informed decisions. Headquartered in Zurich, and with offices in Toronto, New York, London, Berlin, Manila, and Tokyo, we stay close to clients and bring an independent lens to the industry. United by our shared belief in the power of data, our 400 people are proud to be setting the global standard for business conduct data and driving positive and meaningful change through transparency.
We Offer
- Flexible working hours and arrangements - this is a hybrid position with the expectation of up to 3 days a week in office
- Paid volunteering and training days, plus a donation matching program and a health and fitness subsidy
- A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
- A company that embraces diversity, because life would be boring if we were all the same!
About You
Are you a customer centric and solution-driven person who maintains a pragmatic outlook without compromising quality? Do you set high personal standards for performance, deliver on agreements, and bring tasks to a successful conclusion with attention to detail? Are you a self-starter who thrives in an international and dynamic work environment? Are working and communicating across cultures an established skill for you? Are you driven by a strong interest in sustainability, responsible investment, governance and compliance topics to achieve something meaningful?
If your answers are YES – then this is the perfect role for you!
Your Responsibilities
As our new Client Services, Senior Associate, you will play a crucial role in providing product and service-related second-level support to our clients and partners.
The ideal candidate excels at resolving product and service-related issues, represents RepRisk as a premium data provider, and upholds our high standards in Client Services. You will collaborate effectively within a globally-distributed, cross-cultural team.
This role is part of our international Client Services team under Commercial Operations, reporting to the Client Services Lead in Toronto, Canada Moreover, you will:
Deal with incoming client and partner requests and perform essential account support tasks (e.g. address login issues, update watchlists, and producing reports and exports from a database to Excel files)
Provide second-level support ensuring prompt and effective resolution of advanced technical inquiries and issues (eg. Whitelist IP addresses, troubleshoot Data Feed issues with the FTP server, onboard clients on to the Data API)
Act as a liaison between Client Services and technical teams, including Data Delivery and Integration, IT and Engineering, to coordinate solutions and foster collaboration
Create guidelines for manuals for internal teams, maintain detailed documentation of client interactions and resolutions.
Participate in client calls to troubleshoot and resolve technical issues while effectively understanding and addressing client needs to provide exceptional service.
You Offer
A minimum of 5 years of experience in client-services positions or technical support, preferably in the tech environment.
Experience with ticketing systems and CRM tools is essential. The ideal candidate will have experience with Jira and Salesforce.
Familiarity with data feeds, data API’s and cloud delivery systems are a big plus
Data-driven and innovation minded with high analytical attitude and advanced Excel and PowerPoint skills.
A logical approach to problem-solving and ability to work under pressure
Fluent in English, written and spoken. Additional language, e.g. German or French are beneficial.
Additional Information
Please note that only applications with a cover letter and with a valid work permit will be considered.
Guest Services (Customer Service)
Posted today
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Job Description
Job Description
Full-time (~35 hrs/week) or Part-time (~25hrs/week) : May – October, 2020 Toronto Bicycle Tours Work location: 275 Dundas Street West M5T 3K1 At Toronto Bicycle Tours we are the friendly guides to those exploring Toronto. Whether they are first time visitors, returning guests, or even long-time residents, we seek to connect our customers to the city, and to each other. Our love of meaningful experiences links us together, and encourages our guests to lose themselves in the story of Toronto, and in doing so, add their own unique experiences to the life of this great city. A Dream Job for Personable, Energetic Self Starters As one of our Guest Services Agents you will be the first point of contact for our prospective guests: people from around the world who are looking for the best way to spend their time while in Toronto. You will field their questions about our tours and rentals, make recommendations, help them with bookings and administer our bike rentals. You will also provide support to our tour operation, helping to ensure that everything goes smoothly and that our guests have a fantastic experience. You love helping people. You know how much is at stake for our guests - that they are choosing to spend time & money with us – and you want to help ensure that they feel welcome and that they make the most of their time while with us, and while in the city. You’ll connect with our guests regularly by phone, by email, online, and in person, so strong communication skills are essential. You will be trusted to work independently while also contributing to our team. You are an energetic self-starter who does the right thing even when no one else is watching. This is a challenging and rewarding role in a dynamic environment, requiring an ability to stay organized and focused. What we’re looking for On a practical level, we need caring, personable, and responsible candidates who have: * Experience working with the public in customer service, hospitality or tourism * Office or Administrative Experience * Great phone & email manner * Strong computer/internet skills. Familiarity with MS Office (Word, Excel), and instant messaging applications * An interest in connecting with people from all over the world * Strong organizational and communications skills * An ability to work independently and as part of a team * Lives in Toronto today * Familiarity with cycling in Toronto is a definite asset Our Guest Services Agents come from a variety of backgrounds, but they all love helping people, live in (and love) Toronto, and are strong communicators who can stay organized in a fast-paced environment. If you are driven by your love of your city, and your desire to help others experience the best of Toronto then we want to talk to you! Or if you know someone who’d consider this their dream job – do them a favor and pass it along! Working @ Toronto Bicycle Tours Our Guest Services Agents get meet interesting people from all over the world, work on a dynamic team and have a ball exploring our great city. This is a contract from May - early October 2020. We are looking to fill both full-time positions (~35 hours/week) and part-time positions. (up to 25 hours/week). Work is usually on set days/shifts with the possibility of mornings and/or afternoons, and with some work on weekends and holidays. Pay is a competitive wage. How to Apply Our online application will give you the option to apply to this role as a complete candidate – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. You can get a copy of your assessment when you’re done by logging back into the application tool. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application. To apply, follow links to online application form: We will review applications as they are received and look forward to hearing from you.
Manager Client Services - Specialized Services

Posted 13 days ago
Job Viewed
Job Description
London, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
TD Wealth
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**OSW Region (London, Barrie, Windsor)**
This role is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced center ensuring a positive working environment, effective change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
Private Wealth Management provides high-net worth clients with holistic discovery and planning towards customized advice and solutions. Based on the commitment to discovering and achieving what truly matters to each client, they bring a distinct discovery process and an integrated, team-based approach to build a wealth strategy that reflects each client's unique needs. Team members collaborate closely with each other to fully franchise the client while delivering the full spectrum of TD Wealth Services, including Private Investment Advice, Private Investment Counsel, Private Banking, Private Trust, Wealth Advisory and Insurance Services.
The Sales & Support Leadership family consists of roles that are managing wealth sales and support professionals in delivering exceptional service to our clients. They are accountable for owning the Private Wealth Management vision, culture and strategy in the field, exceeding client experience expectations, managing productive local TD Partner and community relationships, while ensuring an inclusive and diverse environment within each branch/center.
The Manager Client Service - Investment Management (MCS) is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced branch ensuring a positive working environment, change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
**Accountabilities:**
+ Effectively handle day-to-day issues, determining the most appropriate course of action for resolution
+ Lead a team, responsible for a wide range of processes, and in completing day-to-day processes / transactions / activities, involving multiple steps, systems, and jurisdictions
+ Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
+ Requires intermediate level of knowledge of Retail Banking systems, applications, processes and procedures
+ Closely monitor workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short to medium term
+ Plan, organize and coordinate the activities for own area and resolves operational issues
+ Manage team requiring workforce to decision on acceptable level of risk- Low to Moderate risk potential (loss/reputational) for functional area
+ Decision making authority and ambiguity of issues managed generally limited to less complex, non-standard issues or exceptions
+ Knowledge of Bank regulatory risk and compliance policies, processes and requirements
+ Coach and develop employees to proactively identify client product and services needs and deliver on the business sales, advice strategies and individual goals
+ Lead the recruitment and selection process for all support staff hires to ensure a highly diverse, qualified workforce to achieve business objectives
+ Promote a fair and inclusive environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
+ Contribute to the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
+ Actively participate and contribute in national MCS Conference Calls, National and Regional Calls, providing input and feedback as required
+ Contribute to operational improvements and coordinate the implementation of new policies & procedures intended to improve the quality of the client experience
+ Remain abreast of client feedback on service quality and coach the team towards preventing issues and improving the client experience
+ Provide leadership for all national and branch projects and initiatives
+ Generally reports to Market Manager
**EXPERIENCE & EDUCATION:**
+ Post-secondary/university degree
+ 5+ years of related people manager experience
+ Knowledge of Wealth Management, industry, and markets.
+ Possess excellent people management, coaching, and stakeholder management experience
+ Requires strong process management knowledge and understanding of the business and operational function areas supported
+ Possess excellent decision making skills
+ Effectively able to handle critical and/or high-risk issues
+ Willingness to complete the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) to become licensed with the Canadian Investment Regulatory Organization (CIRO) within 6 months
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Manager Client Services - Specialized Services

Posted 13 days ago
Job Viewed
Job Description
London, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
TD Wealth
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**OSW Region (London, Barrie, Windsor)**
This role is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced center ensuring a positive working environment, effective change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
Private Wealth Management provides high-net worth clients with holistic discovery and planning towards customized advice and solutions. Based on the commitment to discovering and achieving what truly matters to each client, they bring a distinct discovery process and an integrated, team-based approach to build a wealth strategy that reflects each client's unique needs. Team members collaborate closely with each other to fully franchise the client while delivering the full spectrum of TD Wealth Services, including Private Investment Advice, Private Investment Counsel, Private Banking, Private Trust, Wealth Advisory and Insurance Services.
The Sales & Support Leadership family consists of roles that are managing wealth sales and support professionals in delivering exceptional service to our clients. They are accountable for owning the Private Wealth Management vision, culture and strategy in the field, exceeding client experience expectations, managing productive local TD Partner and community relationships, while ensuring an inclusive and diverse environment within each branch/center.
The Manager Client Service - Investment Management (MCS) is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced branch ensuring a positive working environment, change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
**Accountabilities:**
+ Effectively handle day-to-day issues, determining the most appropriate course of action for resolution
+ Lead a team, responsible for a wide range of processes, and in completing day-to-day processes / transactions / activities, involving multiple steps, systems, and jurisdictions
+ Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
+ Requires intermediate level of knowledge of Retail Banking systems, applications, processes and procedures
+ Closely monitor workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short to medium term
+ Plan, organize and coordinate the activities for own area and resolves operational issues
+ Manage team requiring workforce to decision on acceptable level of risk- Low to Moderate risk potential (loss/reputational) for functional area
+ Decision making authority and ambiguity of issues managed generally limited to less complex, non-standard issues or exceptions
+ Knowledge of Bank regulatory risk and compliance policies, processes and requirements
+ Coach and develop employees to proactively identify client product and services needs and deliver on the business sales, advice strategies and individual goals
+ Lead the recruitment and selection process for all support staff hires to ensure a highly diverse, qualified workforce to achieve business objectives
+ Promote a fair and inclusive environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
+ Contribute to the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
+ Actively participate and contribute in national MCS Conference Calls, National and Regional Calls, providing input and feedback as required
+ Contribute to operational improvements and coordinate the implementation of new policies & procedures intended to improve the quality of the client experience
+ Remain abreast of client feedback on service quality and coach the team towards preventing issues and improving the client experience
+ Provide leadership for all national and branch projects and initiatives
+ Generally reports to Market Manager
**EXPERIENCE & EDUCATION:**
+ Post-secondary/university degree
+ 5+ years of related people manager experience
+ Knowledge of Wealth Management, industry, and markets.
+ Possess excellent people management, coaching, and stakeholder management experience
+ Requires strong process management knowledge and understanding of the business and operational function areas supported
+ Possess excellent decision making skills
+ Effectively able to handle critical and/or high-risk issues
+ Willingness to complete the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) to become licensed with the Canadian Investment Regulatory Organization (CIRO) within 6 months
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Manager Client Services - Specialized Services

Posted 13 days ago
Job Viewed
Job Description
London, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
TD Wealth
**Pay Details:**
$65,600 - $98,400 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**OSW Region (London, Barrie, Windsor)**
This role is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced center ensuring a positive working environment, effective change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
Private Wealth Management provides high-net worth clients with holistic discovery and planning towards customized advice and solutions. Based on the commitment to discovering and achieving what truly matters to each client, they bring a distinct discovery process and an integrated, team-based approach to build a wealth strategy that reflects each client's unique needs. Team members collaborate closely with each other to fully franchise the client while delivering the full spectrum of TD Wealth Services, including Private Investment Advice, Private Investment Counsel, Private Banking, Private Trust, Wealth Advisory and Insurance Services.
The Sales & Support Leadership family consists of roles that are managing wealth sales and support professionals in delivering exceptional service to our clients. They are accountable for owning the Private Wealth Management vision, culture and strategy in the field, exceeding client experience expectations, managing productive local TD Partner and community relationships, while ensuring an inclusive and diverse environment within each branch/center.
The Manager Client Service - Investment Management (MCS) is responsible for leading a team of highly skilled support staff with diverse capabilities conducting day-to-day operations of a fast-paced branch ensuring a positive working environment, change management, consistent process improvements, and adherence to ever-changing regulatory and control requirements.
**Accountabilities:**
+ Effectively handle day-to-day issues, determining the most appropriate course of action for resolution
+ Lead a team, responsible for a wide range of processes, and in completing day-to-day processes / transactions / activities, involving multiple steps, systems, and jurisdictions
+ Requires advanced skills and expertise in a range of products and services, processes, procedures and systems in a set of focus areas, where transactions could be characterized by moderate risk
+ Requires intermediate level of knowledge of Retail Banking systems, applications, processes and procedures
+ Closely monitor workflows, prioritizing tasks and delegating duties and responsibilities and work focus time horizon is generally short to medium term
+ Plan, organize and coordinate the activities for own area and resolves operational issues
+ Manage team requiring workforce to decision on acceptable level of risk- Low to Moderate risk potential (loss/reputational) for functional area
+ Decision making authority and ambiguity of issues managed generally limited to less complex, non-standard issues or exceptions
+ Knowledge of Bank regulatory risk and compliance policies, processes and requirements
+ Coach and develop employees to proactively identify client product and services needs and deliver on the business sales, advice strategies and individual goals
+ Lead the recruitment and selection process for all support staff hires to ensure a highly diverse, qualified workforce to achieve business objectives
+ Promote a fair and inclusive environment that supports a diverse workforce and encourage the team to achieve common goals and objectives
+ Contribute to the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
+ Actively participate and contribute in national MCS Conference Calls, National and Regional Calls, providing input and feedback as required
+ Contribute to operational improvements and coordinate the implementation of new policies & procedures intended to improve the quality of the client experience
+ Remain abreast of client feedback on service quality and coach the team towards preventing issues and improving the client experience
+ Provide leadership for all national and branch projects and initiatives
+ Generally reports to Market Manager
**EXPERIENCE & EDUCATION:**
+ Post-secondary/university degree
+ 5+ years of related people manager experience
+ Knowledge of Wealth Management, industry, and markets.
+ Possess excellent people management, coaching, and stakeholder management experience
+ Requires strong process management knowledge and understanding of the business and operational function areas supported
+ Possess excellent decision making skills
+ Effectively able to handle critical and/or high-risk issues
+ Willingness to complete the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) to become licensed with the Canadian Investment Regulatory Organization (CIRO) within 6 months
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Administrative Services

Posted 21 days ago
Job Viewed
Job Description
**What's in it for you: **
**Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.
**Job Summary:**
Trane in **Dartmouth, NS** is hiring a **Sales Support and Office Administrative Specialist** . Under direct supervision, this position is responsible for routine administrative functions to support the service sales process. This position will work directly with Account Managers, Administrative Assistants, and other assigned staff to ensure customer needs are met.
**This is a 12-month contract opportunity.**
**Where is the work:**
This position has been designated as a **Hybrid** work schedule with work performed onsite 3 days each week.
**What you will do: **
+ Follow established standard work and processes, utilizing several enterprise systems.
+ Booking process - commission splits entry, fulfillment info, transitioning (Contracting) etc.
+ Coordinate the transition of projects from Sales to Operations within enterprise business systems.
+ Assist Account Managers with generating proposals.
+ Prepares and maintains project files for service-related jobs.
+ Updating Salesforce info based on information from Account Managers, customer communications, etc.
+ Creating/submitting Bid packages to potential and/or current service customers.
+ Responsible for issuing Certificates of Insurance (COI) - Direct service customers.
+ Legal Contract Review & Maintenance - work with Contract Management and area managers
+ Additional administrative tasks as assigned.
+ Flexibility to work overtime/weekends, as required.
**Sales Support**
+ Support the sales process by assisting with estimating, quote preparation and proposal, submittals, any required documents and order entry.
+ Support Account Managers on effective use and compliance of SalesForce.
+ Help collect Bid Documentation and completion of tender submissions.
+ Record relevant correspondence and issues, meetings minutes and other conversations.
+ Generate, interpret and share various reports and update corporate databases.
+ Interact with sales to ensure smooth transition of projects from the sales process.
+ In-office & Offsite Customer Meetings & Events: assist sales team with logistics for customer lunch-n-learns, factory tours, golf outings, and sponsorships.Includes set up rooms, order food and refreshments, track attendance, correspondence and follow-up surveys.
+ ManageYearly memberships for all Atlantic offices including ASHRAE, CANS, RFANS, AEEE, BOMA, Recreation NL, NLCA, NBCSA, CHES.
+ Support local and national marketing activities with SWAG orders; Events & Tradeshow registration, tracking, payments, banners, signage; Social media Posts.
**Office Administrative Specialist**
+ Organize repairs and payment for offices (building, boardroom IT equipment, WIFI/internet and Xerox equipment), contact person for vendors (set-up, payments), order office supplies for both locations & remote associates.
+ Manage P-Card payments & Oracle purchase ordersfor all vendors and suppliers.
+ Shipping & receiving, courier cheque deposits and distribute mail for all locations.
+ Monitor business inbox to redistribute emails as appropriate.
+ Member of the Social Committee includes planning office events, holiday parties.
+ Ordering monitors and other computer items for new associates.
+ Updating security system and issuing access FOBs.
+ Maintain Atlantic Canada Phone Tree.
+ Contact person for mobile services includes account maintenance and payment.
+ Contact person for BELL coordinating internet and landline issues, repairs and charges.
+ Download and issue worksafe clearance certificates for Atlantic Canada.
+ New Vendor Setup non-project-based vendors in Windchill.
**What you will bring:**
+ High School diploma or GED **and** up to three (3) years of related experience and/or training; or equivalent combination of education and experience.
+ At least two years previous experience in a Windows environment with demonstrated knowledge and ability to use advanced features within Microsoft Office Site of products.
+ Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.
+ Ability to multitask.
+ Must be extremely organized and possess a keen sense of urgency.
+ Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.
+ Demonstrated ability to perform tasks such as problem solving, decision making, rational thinking, and exercising good judgement.
+ Familiarity with the operation of HVAC Systems preferred, not required.
+ Flexibility to work overtime/ weekends, as required.
+ Bilingual fluency in French and English is preferred but not mandatory.
**Equal Employment Opportunity:**
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
Guest Services
Posted today
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Job Description
Job Description
Salary: $15-17/hr
Job Description GUEST SERVICE
At WAXON we focus on one thing and do it really
well,For us, thats hair removal. WAXON offers the most effective, competitively priced and unique waxing and laser experience in Canada. How do we do it? Through our team of incredible and dedicated professionals, the amazing environments we create for our employees and clients, and our ability to remain competitive in price, quality of service, and positive client experiences.
You want to be here!
At WAXON we are committed to creating an environment that fosters and embraces diversity and all aspects of identity, focuses on equality, and recognizes the importance of being inclusive in all that we do this commitment not only supports a strong and positive employee experience, but allows us to attract amazing talent, and build great relationships with our clients.
We are excited to announce our search for a PartTime Guest Service professional in our OakvilleLocation. In this role youll bring your strengths in creating an environment that supports WAXONs brand and focus on high quality and great client experiences.
Your Responsibilities:
- Greeting and checking in guests
- Selling wax/laser packages and retail products
- Point of sale operations
- Coordinating appointments
- Appointment confirmation & scheduling
- Opening & closing
duties
- Maintaining a clean working environment
- General administration responsibilities
- Answering calls and emails
Key Requirements:
- Experience in Reception / customer service
- Able to communicate effectively
- Professional and motivated
- Self-starter
- Hospitality-focused approach/attitude
- Able to work in a fast-paced environment, multi-task duties
- Able to work weekends and evenings
Some of our WAXON Employee Perks:
- Established incentives/commission structure
- Development opportunities to grow your skills in relevant areas
- Discounted waxing/laser services and retail products
***ALL INTERESTED APPLICANTS MUST APPLY ONLINE. MUST BE AVAILABLE WEEKENDS + EVENINGS
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Field Services
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Job Description
Field Services
Full-Time
Are you a motivated and passionate individual, eager to advance your career? As one of Canada’s leading Mechanical/Electrical engineering firms, INVIRO is looking for a dedicated team member to join our growing team. Working with us means you'll be part of a close-knit team, tackling diverse and challenging projects in the ICI sector, with ample opportunities for professional growth and development.
Why INVIRO?
At INVIRO, we pride ourselves on fostering a supportive work environment. Our office, which is WELL Health-Safety Certified, is designed to promote a safe and healthy atmosphere where every team member can thrive. Joining INVIRO means becoming part of a family that values your contributions and is dedicated to achieving collective excellence. We are excited to see what you bring to our team!
Duties and Responsibilities:
- Travel within the GTA and across Canada to visually inspect mechanical (HVAC & plumbing) building systems in the commercial/retail industry.
- Analyze, diagnose, recommend and provide technical support for mechanical equipment.
- Conduct and attend site visits. Including but not limited to, site verifications, inspections and meetings.
- Read and interpret product specifications and experience in working with building specifications, drawings and designs.
- Effectively manage time to ensure all necessary deadlines are met.
- Prepare detailed and accurate reports and document inspection results.
- Understand national and provincial building codes across Canada.
- Provides technical support as requested.
- Other duties as assigned.
Qualifications and Requirements :
- Post-secondary degree or diploma in related discipline.
- Minimum of 10 years’ experience in the commercial/industrial sector.
- The ability to be flexible with regards to work location and work schedule is a must, including the ability to travel away from home.
- A valid driver’s license with a clean driving record and must have a vehicle.
- Refrigeration/HVAC Journeyman certification (Red Seal) is an asset.
- Gas Fitter 1 license is an asset.
- Knowledge of the Ontario Building Code, Ontario Building Code Act, and other applicable legislation/construction standards.
- Ability to read, review and interpret plans, drawings, specifications, codes and by-laws.
- Experience in setup and maintenance would be considered an asset.
- Knowledge of computer systems and software such as Office Suite.
- Strong interpersonal skills and the ability to build relationships with others.
- Excellent written and verbal communication skills.
- Ability to handle confidential and sensitive information with discretion and tact.
- Ability to plan, organize and manage work with minimal supervision and complete assigned duties accurately and within timelines.
- Physically capable of performing required duties and ability to work in all weather conditions.
Position Details:
- Type: Full-time
- Location: Scarborough, Ontario
- Eligibility: Applicants must be eligible to work in Canada
How to Apply:
Interested candidates should submit their application for consideration. While we appreciate all applications, only those selected for an interview will be contacted.
Accommodation Notice:
We are committed to ensuring an inclusive recruitment process. If you require any accommodations during the recruitment process, please let us know. We will work with you to ensure your needs are met while keeping all details strictly confidential.
Each qualified applicant will receive consideration for employment without being subject to discrimination based on any characteristics protected by law.
Recruitment Agencies:
Applications submitted by individual candidates are welcomed. Applications submitted by recruitment agencies or recruiters with which INVIRO does not have an existing agreement, no referral fees will be paid. Unsolicited resumes or applications from such agencies or recruiters will be deemed to be referred without fee or any other charges.
Join us at INVIRO and be part of a team that values your growth and success!
Apply today!
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Field Services
Posted today
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Job Description
Job Description
Field Services
Full Time
Are you a motivated and passionate individual, eager to advance your career? As one of Canada’s leading Mechanical/Electrical engineering firms, INVIRO is looking for a dedicated team member to join our growing team. Working with us means you'll be part of a close-knit team, tackling diverse and challenging projects in the ICI sector, with ample opportunities for professional growth and development.
Why INVIRO?
At INVIRO, we pride ourselves on fostering a supportive work environment. Our office, which is WELL Health-Safety Certified, is designed to promote a safe and healthy atmosphere where every team member can thrive. Joining INVIRO means becoming part of a family that values your contributions and is dedicated to achieving collective excellence. We are excited to see what you bring to our team!
Duties and Responsibilities:
- Travel within the Calgary area to visually inspect mechanical (HVAC & plumbing) building systems in the commercial/retail industry.
- Analyze, diagnose, recommend and provide technical support for mechanical equipment.
- Conduct and attend site visits. Including but not limited to, site verifications, inspections and meetings.
- Read and interpret product specifications and experience in working with building specifications, drawings and designs.
- Effectively manage time to ensure all necessary deadlines are met.
- Prepare detailed and accurate reports and document inspection results.
- Understand national and provincial building codes across Canada.
- Provides technical support as requested.
- Other duties as assigned.
Qualifications and Requirements :
- Post-secondary degree or diploma in related discipline.
- Minimum of 10 years’ experience in the commercial/industrial sector.
- The ability to be flexible with regards to work location and work schedule is a must, including the ability to travel away from home.
- A valid driver’s license with a clean driving record and must have a vehicle.
- Knowledge of the Alberta Building Code, Alberta Building Code Act, and other applicable legislation/construction standards.
- Ability to read, review and interpret plans, drawings, specifications, codes and by-laws.
- Experience in setup and maintenance would be considered an asset.
- Knowledge of computer systems and software such as Office Suite.
- Strong interpersonal skills and the ability to build relationships with others.
- Ability to handle confidential and sensitive information with discretion and tact.
- Ability to plan, organize and manage work with minimal supervision and complete assigned duties accurately and within timelines.
- Knowledge of electrical systems is an asset.
Position Details:
- Type: Full-time
- Location: Calgary, Alberta
- Eligibility: Applicants must be eligible to work in Canada.
Interested candidates should submit their application for consideration. While we appreciate all applications, only those selected for an interview will be contacted.
Accommodation Notice:
We are committed to ensuring an inclusive recruitment process. If you require any accommodations during the recruitment process, please let us know. We will work with you to ensure your needs are met while keeping all details strictly confidential.
Each qualified applicant will receive consideration for employment without being subject to discrimination based on any characteristics protected by law.
Recruitment Agencies:
Applications submitted by individual candidates are welcomed. Applications submitted by recruitment agencies or recruiters with which INVIRO does not have an existing agreement, no referral fees will be paid. Unsolicited resumes or applications from such agencies or recruiters will be deemed to be referred without fee or any other charges.
Join us at INVIRO and be part of a team that values your growth and success!
Apply Today!
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Services Coordinator
Posted today
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Job Description
Job Description
Salary:
COMPETITION:
POSITION TYPE: Term
TERM: to March (with possibility of extension funding dependant)
SCHEDULE : Full-time (75 hours bi-weekly)
COMPETITION CLOSE DATE:
Open Until Filled
ABOUT INUVIALUIT REGIONAL CORPORATION (IRC)
IRC was created in 1984 to represent the Inuvialuit and their rights and benefits obtained under one of Canada's oldest comprehensive land claim agreements. With assets over $1 billion, not including vast land holdings, IRC is responsible for corporate investment, land management, and a broad range of social, cultural, and economic programs and services benefiting Inuvialuit. Its subsidiaries have interests in grocery, manufacturing, property management, transportation, and significant dealings in the oil and gas industry.
Since its inception, IRC has experienced considerable growth and its structure and operations have become increasingly complex. Combining local government and service delivery, community development, investment, and operating business divisions, all managed by a single back office, the organization has an array of complexities for the executive staff to navigate. There is an emphasis on fostering understanding, healing, and resilience in a region brimming with unique social challenges and immense potential for transformative change.
JOB SUMMARY
The Maligaksat - Services Coordinator is responsible for advocating on behalf of Inuvialuit children, both in the ISR and across Canada, in the child welfare, education, health care, and justice systems to ensure that their basic needs are met, their development is supported, and they can maintain as strong a connection as possible with their culture, community, and family.
The successful candidate will work with IRCs Health and Wellness and legal staff to ensure Inuvialuit children are protected and supported. The Service Coordinator is responsible for managing all cases of children in care, working with the respective governments to ensure effective support for Inuvialuit children, youth, and families. The Service Coordinator will also assist with Inuvialuit implementation of An Act Respecting First Nations, Inuit, and Metis Children, Youth, and Families (Bill C-92).
QUALIFICATIONS
Diploma or degree in either social work, counselling or another related field specific to child care.
Two years of related experience, ideally in the field of social work, wellness, or client service.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of the child welfare system;
Knowledge of Bill C-92;
Knowledge of Child First Initiative (CFI) and Jordans Principle;
Knowledge of Inuvialuit culture, especially around childcare and custom adoption;
Knowledge of child development;
Ability to identify issues and make recommendations;
Ability to lead group discussions on sensitive issues;
Ability to explain complex information simply;
Ability to prioritize work effectively;
Ability to establish and maintain effective working relationships with internal and external clients (i.e. children, families, outside organizations, NTHSSA, IRC, community, etc.);
Ability to respond constructively and support others in challenging situations;
- Ability to operate office equipment, computers and software programs, including the MS Office suite;
- Ability to work independently and with minimal supervision;
- Ability to maintain confidential information.
Effective verbal and written communications;
Willingness to take on training opportunities as required (e.g., ASIST, MHFA, etc.).
- Class 5 Drivers License;
- Willingness to travel by air or road, including in small aircraft;
- Criminal record check (vulnerable sector) will be required.
(Perhaps including organization and continually updating the system with relevant information, updates, and progress for cases)
TO APPLY
Please submit your resume and cover letter by pressing the Apply for This Job button at the top right of this web page and follow the application steps.
We encourage timely submissions of applications as candidates will be actively reviewed and the interview process may begin prior to the closing date.
ADDITIONAL INFORMATION
- Priority consideration is given to beneficiaries of the Inuvialuit Final Agreement (IFA); please identify in your application if you are a beneficiary of the IFA.
- The position requires the completion of a satisfactory Criminal Record Check.
- The position requires the completion of a satisfactory Vulnerable Sector Check.
- This role is based in our Inuvik office. We offer relocation support for the selected candidates.
- An eligibility list may be established for hiring for similar positions based on performance in this competition.
- Casual or term positions may be considered for future conversion to indeterminate status.
- Applicants who do not meet all qualifications are encouraged to apply and may be considered for appointment at a lower level with a development plan.
- If you have a disability that requires an accommodation during any stage of our recruitment process, please contact us at to let us know how we can assist you.
- We would like to thank everyone in advance for applying as only those shortlisted will be contacted.
WHAT WE OFFER
- Competitive Salary: We recognize and reward talent with a competitive salary structure.
- Professional Development: We invest in your growth through ongoing training and development opportunities.
- Competitive Benefits: We provide eligible employees with a competitive benefits package, which includes extended health care; dental care; life, critical illness, and accident insurance; travel medical insurance; sick leave; and long-term disability.
- Wellness Benefits: We provide all employees with access to an employee and family assistance program.
- Retirement Benefits: We provide eligible employees with a Defined Contribution Pension Plan where IRC matches contributions of up to 5% of annual salary.
- Vacationbenefits: We provide eligible employees with 4 weeks of annual vacation time to start.
For more information about our organization, go to
Human Resources
Inuvialuit Regional Corporation
E-mail: | Telephone: | Web: irc.inuvialuit.com
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