168 Shift Leader jobs in Canada
Shift Leader
Posted 2 days ago
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Job Description
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.
Job Overview
The Shift Leader is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.
All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.
Core Competencies and Requirements
- Strong knowledge of retail sales principles, methods, practices, and techniques.
- Strong work ethic and positive team attitude.
- Ability to guide, educate and motivate employees.
- Strong customer service and troubleshooting skills.
- Strong communication skills (verbal & written).
- Familiarity with security alarm systems – enabling and disabling.
- Ability to learn and adapt to sales software quickly.
- Proven data entry, data editing and typing skills.
- Exceptional conflict resolution, negotiation, and objection handling skills.
- Able to respond quickly in a dynamic and changing environment.
- Excellent organizational and time management skills.
- Experience with cash management.
Job Duties
- Open and Close retail store, including activating and deactivating alarms.
- Greet and assist customers in a manner that models exemplary conduct to other staff
- Provide a high level of customer service; build quality relationships with customers, suggest new products, provide product knowledge, and remind them of upcoming sales.
- Assist with team member onboarding, training, and continuous education.
- Build team commitment to high standards of service, exceeding Customer expectations and leading by example.
- Maintain a full understanding and reinforce and departmental policies, procedures, and regulations.
- Ensure all customer complaints are addressed and handled professionally.
- Assist with the implementation of sales strategies and motivate sales team to achieve goals/targets.
- Communicate changes in policy, procedures, products, services, promotions, or any other alterations that affect the customer.
- Where necessary, identify and suggest technology solutions to meet evolving customer needs.
- Escalate team member issues to direct manager.
- Act as a steward of education and compliance.
Education, Training & Experience
- 2 years of experience in the retail industry.
- High school diploma or GED required.
- Experience in all aspects of customer service.
- Clear criminal record.
- Provincial Cannabis Certification.
Working Conditions
- Manual dexterity required to use desktop computer and peripherals.
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Overtime as required.
The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.
- Thank you for your interest and application, only those selected for next steps will be contacted. *
Shift Leader
Posted today
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Job Description
Job Description
JOB DESCRIPTION
We are currently looking for passionate Shift Leaders to join our team in Mahogany, Calgary ! We are hiring for FULL- and PART-TIME positions!
*Effective Hire Date - Third/Fourth week of June 2024*
The Shift Leader has ultimate responsibility for safeguarding the financial success of a specific location and maintaining the reputation of the company. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service.
Benefits of working at Firehouse Subs:
- Competitive wages
- Awesome, team-oriented environment
- Opportunities for professional growth and development
- Flexible scheduling
- Uniforms provided
- Fast-paced work environment
- No late hours, dirty grills, or fryers!
- And MORE!
REQUIREMENTS
- Weekend and evening availability required
- Past leadership experience preferred, but not required
- Top-notch customer service skills
- Ability to handle cash and finances
- Goal-oriented
- Sense of urgency
- Quick learner
- Computer literate
ABOUT THE COMPANY
Introduction
Firehouse Subs is a fast-casual restaurant chain specializing in serving hearty, made-to-order sub sandwiches. With a strong emphasis on high-quality ingredients, flavorful recipes, and a commitment to community, Firehouse Subs has grown from a single store in Jacksonville, Florida, to a nationwide franchise with over 1,200 locations across the United States and internationally. The brand has earned a loyal customer base and is recognized for its commitment to both culinary excellence and public service.
At its core, Firehouse Subs aims to provide "Flavorful, Hearty, and Heavily Loaded Subs," a promise reflected in their sandwiches' generous portions and fresh ingredients. Founded by two former firefighters, Chris and Robin Sorensen, Firehouse Subs has a deep connection to public safety and community service. The company donates a portion of its profits to the Firehouse Subs Public Safety Foundation , which supports first responders and public safety organizations through grants and equipment donations.
The restaurant's décor often features firefighting memorabilia, paying tribute to first responders, and enhancing the experience for customers. This connection to public service also extends to the company's employee culture, with a focus on teamwork, integrity, and community engagement.
Firehouse Subs is known for its wide variety of hot and cold sub sandwiches, all made with premium meats, fresh vegetables, and high-quality cheeses. Popular offerings include:
- Hook & Ladder : A combination of smoked turkey, Virginia honey ham, and melted Monterey Jack cheese.
- Steak & Cheese : A classic sub made with sliced steak, melted provolone, and sautéed onions and peppers.
- Firehouse Meatball : A hearty sandwich featuring Italian meatballs, marinara sauce, and melted provolone.
- Chicken & Bacon Ranch : A flavorful sandwich filled with grilled chicken, crispy bacon, and creamy ranch dressing.
In addition to their signature subs, Firehouse Subs also offers a variety of sides such as their Firehouse Chili , Salads , and unique options like Hook & Ladder Salad . They also provide catering options for large groups and events.
From its humble beginnings in 1994, Firehouse Subs quickly expanded into a national brand. The company adopted the franchise model in 1995, which allowed for rapid growth. Today, Firehouse Subs has over 1,200 locations in 45 states and Puerto Rico, as well as international locations in countries such as Canada, Mexico, and the Dominican Republic.
The Firehouse Subs Public Safety Foundation was established in 2005, and it remains a central part of the brand's mission. The foundation provides funding for life-saving equipment, training, and education for first responders. Firehouse Subs has raised millions of dollars for public safety organizations and continues to promote charitable work and community involvement.
Additionally, Firehouse Subs partners with local firehouses and safety organizations to host events, fundraisers, and awareness campaigns, further solidifying its bond with first responders.
The Firehouse Subs dining experience is designed to be fast, friendly, and fulfilling. The brand emphasizes both dine-in and takeout options, with many locations offering delivery through third-party services. The company has also embraced technology with mobile ordering, delivery options, and a customer loyalty program called Firehouse Rewards , which allows customers to earn points and redeem them for free subs.
Firehouse Subs has continually innovated its menu and services, from offering healthier sub options to experimenting with new sandwich creations, ensuring they stay relevant in a competitive industry.
Shift Leader
Posted today
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Job Description
JOB DESCRIPTION
Join our growing team! We are looking for a Team Leaders!
As a Team Leader, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.
In this position you will:
- Manage the shift by ensuring your team has all the tools they need to succeed
- Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
- Coach a diverse team to achieve and maintain Tim Hortons high standards of operation
- Promote a respectful team environment and manage team members with open communication and understanding
Why work for us?
- Scholarship program
- Fast paced work environment
- Potential to grow
REQUIREMENTS
ABOUT THE COMPANY
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada’s favourite coffee. Tim Hortons is Canada’s largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages – including lattes, cappuccinos and espressos, teas and our famous Iced Capps® – alongside delicious breakfast, sandwiches, wraps, soups and more.
By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.
Shift Leader
Posted today
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Job Description
Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride.
As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. You will:
- Support in creating a vibrant and welcoming environment for our guests.
- Gain valuable skills managing store operations and leading the team during the shift.
- Gain hands on experience in cooking and preparing Panda favorites for our guests.
- Gain a diverse range of skills to develop yourself and others.
How we reward you:**
- Flexible schedules
- Great pay
- Free meals while working at Panda
- Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates
- Health Care and Dependent Care Flexible Spending accounts
- 401K with company match
- Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates
- Associate discounts for many brands
- Referral bonus for eligible associates
- Opportunity to give back to your community
- Hands-on paid training to prepare you for success
- On-Going Career & Leadership Development
- Opportunities for growth into management positions
- Pre-Tax Dependent Care Flexible Spending Account
- Please refer to for details.
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify.
Shift Lead Qualifications Education and Experience:
- Some high school
- Prefer some Operations experience Food Safety:
- Local/municipal requirements, such as Food Handler certification, acquired at applicant’s own expense
ADA Statement:
While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.
Panda Strong since 1983:
Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.
You’re wanted here:
We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.
Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at
Shift Leader
Posted today
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Job Description
Job Description
JOB DESCRIPTION
We are currently looking for passionate Shift Leaders to join our team in Okotoks ! We are hiring for FULL- and PART-TIME positions!
*Effective Hire Date - First week of November 2023*
The Shift Leader has ultimate responsibility for safeguarding the financial success of a specific location and maintaining the reputation of the company. The role has a strong hospitality element, ensuring that the restaurant delivers high-quality food and drink and good customer service.
Benefits of working at Firehouse Subs:
- Competitive wages
- Awesome, team-oriented environment
- Opportunities for professional growth and development
- Flexible scheduling
- Uniforms provided
- Fast-paced work environment
- No late hours, dirty grills, or fryers!
- And MORE!
REQUIREMENTS
- Weekend and evening availability required
- Past leadership experience preferred, but not required
- Top-notch customer service skills
- Ability to handle cash and finances
- Goal-oriented
- Sense of urgency
- Quick learner
- Computer literate
ABOUT THE COMPANY
Firehouse Subs consistently ranks No. 1 among fast casual brands in the categories of food quality, friendly service, and taste and flavor. In 2015, Firehouse Subs was ranked No. 1 consumer choice for welcoming and comfortable atmosphere by Technomic's 2015 Chain Restaurant Consumers' Choice Awards, and the brand produced the second-fastest growth in U.S. franchise units as ranked by Nation's Restaurant News.
Deli Shift Leader
Posted today
Job Viewed
Job Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry.
Pay Rates Starting between: $19.80 - $24.98 / hour
Qualifications
- Experience in a similar position, especially with a restaurant or foodservice background
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Ability to maintain equipment according to food safety standards
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
Additional Information
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
Job Location
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Deli Shift Leader
Posted today
Job Viewed
Job Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry.
Pay Rates Starting between: $15.35 - $19.38 / hour
Qualifications
- Experience in a similar position, especially with a restaurant or foodservice background
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Ability to maintain equipment according to food safety standards
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
Additional Information
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
Job Location
Google Maps requires functional cookies to be enabled
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Deli Shift Leader
Posted 3 days ago
Job Viewed
Job Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry.
Pay Rates Starting between: $15.35 - $19.38 / hour
Qualifications
- Experience in a similar position, especially with a restaurant or foodservice background
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Ability to maintain equipment according to food safety standards
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
Additional Information
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
Job Location
Google Maps requires functional cookies to be enabled
Deli Shift Leader
Posted 7 days ago
Job Viewed
Job Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry.
Pay Rates Starting between: $15.35 - $19.38 / hour
**Qualifications**
+ Experience in a similar position, especially with a restaurant or foodservice background
+ Incredible customer service skills & the ability to help maintain a customer focused culture
+ Ability to maintain equipment according to food safety standards
+ Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
+ Must be able to work a flexible schedule of nights, days, weekends, and holidays
**Additional Information**
+ Fuel Discount
+ Weekly Pay
+ RRSP (for Full Time Employees)
+ Extended Health Care Benefits (for Full Time Employees)
+ AD&D Insurance (for Full Time Employees)
+ Life Insurance (for Full Time Employees)
+ Adoption Assistance
+ Tuition Reimbursement
+ Extensive Training Program
Deli Shift Leader
Posted 7 days ago
Job Viewed
Job Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry.
Pay Rates Starting between: $19.80 - $24.98 / hour
**Qualifications**
+ Experience in a similar position, especially with a restaurant or foodservice background
+ Incredible customer service skills & the ability to help maintain a customer focused culture
+ Ability to maintain equipment according to food safety standards
+ Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
+ Must be able to work a flexible schedule of nights, days, weekends, and holidays
**Additional Information**
+ Fuel Discount
+ Weekly Pay
+ RRSP (for Full Time Employees)
+ Extended Health Care Benefits (for Full Time Employees)
+ AD&D Insurance (for Full Time Employees)
+ Life Insurance (for Full Time Employees)
+ Adoption Assistance
+ Tuition Reimbursement
+ Extensive Training Program