194 Software Product jobs in Canada

Job Description

Job Description

Aperçu du poste

Nous recherchons un Spécialiste Produit hautement qualifié pour rejoindre notre entreprise de logiciels de point de vente (POS). Ce poste combine expertise technique, soutien aux ventes et assistance helpdesk afin d’offrir une expérience client exceptionnelle. Le Spécialiste Produit joue un rôle clé en tant qu’intermédiaire entre les clients, l’équipe de vente et l’équipe technique, garantissant une mise en service fluide, une résolution efficace des problèmes et une satisfaction client continue.

Il s’agit d’un poste orienté client, bilingue (anglais/français) , nécessitant de solides compétences en résolution de problèmes, une excellente maîtrise technique et la capacité de communiquer des informations complexes de manière claire et professionnelle.

Responsabilités principales

Support technique et produit

• Fournir un support technique de niveau 1 et 2 pour les logiciels POS et les solutions intégrées.
• Dépanner, reproduire et escalader les problèmes techniques à l’équipe de développement ou d’ingénierie si nécessaire.
• Maintenir une compréhension approfondie de notre gamme de produits, de leurs intégrations et de leurs mises à jour.
• Aider les clients avec la configuration, l’installation et l’optimisation des solutions POS.
• Assurer un service sur site lorsque cela est nécessaire.

Support aux ventes

• Soutenir l’équipe de vente lors des démonstrations produits, des questions techniques et des recommandations de solutions.
• Fournir des conseils en prévente et assurer un suivi après-vente afin de garantir une mise en œuvre fluide.

Service à la clientèle et gestion de la relation

• Être un point de contact de confiance pour les clients, en répondant à leurs questions avec professionnalisme et empathie.
• Collaborer avec les équipes internes pour résoudre les problèmes des clients rapidement et efficacement.
• Identifier les opportunités de ventes additionnelles ou croisées en fonction des besoins des clients.
• Documenter toutes les interactions et solutions dans le système CRM/helpdesk.

Formation et documentation

• Dispenser des sessions de formation (virtuelles ou sur site) aux clients et aux équipes internes.
• Contribuer à la création d’articles de base de connaissances, de FAQ et de documentation utilisateur.
• Fournir des retours à l’équipe produit concernant les demandes de fonctionnalités et les améliorations souhaitées.

Qualifications et compétences

• Bilingue : Maîtrise professionnelle de l’anglais et du français (oral et écrit) exigée.
• Solide aptitude technique avec expérience en support logiciel (expérience POS préférée).
• Excellentes compétences en communication et en service à la clientèle.
• Familiarité avec les systèmes de billetterie/helpdesk (ex. : Zendesk, Freshdesk, Jira Service Desk).
• Capacité à travailler en collaboration avec les équipes de vente, de développement et d’exploitation.
• Solides compétences en résolution de problèmes et en analyse.
• À l’aise dans un environnement dynamique avec des priorités multiples.
• Expérience en formation ou en présentation de contenu technique, un atout important.

Éducation et expérience

• Diplôme en informatique, technologie de l’information, administration des affaires ou dans un domaine connexe (ou expérience équivalente).
• 2+ années d’expérience dans un rôle de support technique, de spécialiste produit ou d’ingénieur avant-vente (de préférence dans l’industrie des logiciels, du SaaS ou du POS).
• Expérience avec les réseaux, les systèmes Windows et les périphériques (imprimantes, scanners, terminaux de paiement) constitue un atout.

ENGLISH VERSION:

Position Overview

We are seeking a highly skilled Product Specialist to join our Point-of-Sale (POS) software company. This role blends technical expertise, sales support, and helpdesk support to deliver an exceptional customer experience. The Product Specialist serves as the key liaison between customers, the sales team, and the technical team, ensuring smooth product onboarding, efficient issue resolution, and ongoing customer satisfaction.

This is a customer-facing, bilingual (English/French) position requiring strong problem-solving skills, technical proficiency, and the ability to communicate complex information clearly and professionally.

Key Responsibilities

Technical & Product Support

• Provide Level 1 & 2 technical support for POS software and integrated solutions.
• Troubleshoot, replicate, and escalate technical issues to the development or engineering team when required.
• Maintain a deep understanding of our product suite, integrations, and updates.
• Assist customers with configuration, setup, and optimization of POS solutions.
• On-site service is required when necessary

Sales Support

• Support the sales team with product demos, technical Q&A, and solution recommendations.
• Provide pre-sales guidance and post-sale follow-up to ensure a smooth onboarding experience.

Customer Service & Relationship Management

• Serve as a trusted point of contact for customers, addressing questions with professionalism and empathy.
• Collaborate with internal teams to resolve customer issues quickly and effectively.
• Identify opportunities for upselling or cross-selling based on customer needs.
• Document all interactions and solutions in the CRM/helpdesk system.

Training & Documentation

• Deliver training sessions (virtual or onsite) to customers and internal teams.
• Contribute to knowledge base articles, FAQs, and user documentation.
• Provide feedback to the product team regarding feature requests and enhancements.

Qualifications & Skills

• Bilingual: Professional fluency in English and French (written and spoken) is required.
• Strong technical aptitude with experience supporting software products (POS experience preferred).
• Excellent communication and customer service skills.
• Familiarity with ticketing/helpdesk systems (e.g., Zendesk, Freshdesk, Jira Service Desk).
• Ability to work collaboratively with sales, development, and operations teams.
• Strong problem-solving and analytical skills.
• Comfortable working in a fast-paced environment with competing priorities.
• Experience with training or presenting technical material is a strong asset.

Education & Experience

• Diploma or degree in Computer Science, Information Technology, Business, or related field (or equivalent experience).
• 2+ years of experience in a technical support, product specialist, or sales engineering role (preferably in software, SaaS, or POS industry).
• Experience with networking, Windows-based systems, and peripherals (printers, scanners, payment terminals) is an asset.

Company Description

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Company Description

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Job Description

Job Description

Hi , I’m Abhik, Ashby’s Co-Founder and VP of Engineering. We’re looking for a great (former) engineer who built impressive products and now builds teams of great engineers. Ashby’s success and ambition mean we’re doubling the Engineering team in the next year, and we need your experience and leadership to do it thoughtfully.

Our product and growth are exceptional. Ashby All-in-One is powerful, easy to use, and replaces several venture-backed companies' worth of products (often with a better experience). We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway.

A big part of our secret sauce is how we run Engineering. We achieve incredible speed and quality by discarding many industry norms and being optimistic about Engineers. We consider what makes exceptional Engineers exceptional, figure out how to hire them, and build an environment that gives them the freedom and agency to actually be exceptional. In other words, if engineers writing product specs, making product decisions, and not breaking down projects into individual tickets excites you, you’ve found the right place.

As an Engineering Manager, you’ll work closely with me, Colin, and your peers to build out the team and continue scaling this unique culture.

You’ll first do that through grassroots leadership. You’ll manage three to five Engineers and hire three to five more. They’ll cover multiple teams and a variety of specializations, from Product Engineers to Site Reliability Engineers to Design Engineers. Your day-to-day will include:

• Providing feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones.

• Grow engineers to the point where they can take large, loosely defined projects and deliver them with little intervention.

• Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path).

You’ll also propose and lead department and company-wide initiatives. Some examples:

• Rethink how we (and the industry) do pull request reviews by aligning on goals with the team, sampling a set of PRs to understand how effective they are, and writing a proposal to the team about what we could change to speed up reviews while giving reviewers the time and space to give useful feedback.

• Design and improve interviews based on candidate and team feedback. We pride ourselves on thoughtful interviews that simulate actually working with us!

• Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales.

I’ll share more details once we meet.

What We’re Building

As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back.

Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others.

Job Description

Job Description

Hi , I’m Abhik, Ashby’s Co-Founder and VP of Engineering. We’re looking for a great (former) engineer who built impressive products and now builds teams of great engineers. Ashby’s success and ambition mean we’re doubling the Engineering team in the next year, and we need your experience and leadership to do it thoughtfully.

Our product and growth are exceptional. Ashby All-in-One is powerful, easy to use, and replaces several venture-backed companies' worth of products (often with a better experience). We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway.

A big part of our secret sauce is how we run Engineering. We achieve incredible speed and quality by discarding many industry norms and being optimistic about Engineers. We consider what makes exceptional Engineers exceptional, figure out how to hire them, and build an environment that gives them the freedom and agency to actually be exceptional. In other words, if engineers writing product specs, making product decisions, and not breaking down projects into individual tickets excites you, you’ve found the right place.

As an Engineering Manager, you’ll work closely with me, Colin, and your peers to build out the team and continue scaling this unique culture.

You’ll first do that through grassroots leadership. You’ll manage three to five Engineers and hire three to five more. They’ll cover multiple teams and a variety of specializations, from Product Engineers to Site Reliability Engineers to Design Engineers. Your day-to-day will include:

• Providing feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones.

• Grow engineers to the point where they can take large, loosely defined projects and deliver them with little intervention.

• Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path).

You’ll also propose and lead department and company-wide initiatives. Some examples:

• Rethink how we (and the industry) do pull request reviews by aligning on goals with the team, sampling a set of PRs to understand how effective they are, and writing a proposal to the team about what we could change to speed up reviews while giving reviewers the time and space to give useful feedback.

• Design and improve interviews based on candidate and team feedback. We pride ourselves on thoughtful interviews that simulate actually working with us!

• Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales.

I’ll share more details once we meet.

What We’re Building

As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back.

Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others.

Job Description

Job Description

Hi , I’m Abhik, Ashby’s Co-Founder and VP of Engineering. We’re looking for a great (former) engineer who built impressive products and now builds teams of great engineers. Ashby’s success and ambition mean we’re doubling the Engineering team in the next year, and we need your experience and leadership to do it thoughtfully.

Our product and growth are exceptional. Ashby All-in-One is powerful, easy to use, and replaces several venture-backed companies' worth of products (often with a better experience). We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway.

A big part of our secret sauce is how we run Engineering. We achieve incredible speed and quality by discarding many industry norms and being optimistic about Engineers. We consider what makes exceptional Engineers exceptional, figure out how to hire them, and build an environment that gives them the freedom and agency to actually be exceptional. In other words, if engineers writing product specs, making product decisions, and not breaking down projects into individual tickets excites you, you’ve found the right place.

As an Engineering Manager, you’ll work closely with me, Colin, and your peers to build out the team and continue scaling this unique culture.

You’ll first do that through grassroots leadership. You’ll manage three to five Engineers and hire three to five more. They’ll cover multiple teams and a variety of specializations, from Product Engineers to Site Reliability Engineers to Design Engineers. Your day-to-day will include:

• Providing feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones.

• Grow engineers to the point where they can take large, loosely defined projects and deliver them with little intervention.

• Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path).

You’ll also propose and lead department and company-wide initiatives. Some examples:

• Rethink how we (and the industry) do pull request reviews by aligning on goals with the team, sampling a set of PRs to understand how effective they are, and writing a proposal to the team about what we could change to speed up reviews while giving reviewers the time and space to give useful feedback.

• Design and improve interviews based on candidate and team feedback. We pride ourselves on thoughtful interviews that simulate actually working with us!

• Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales.

I’ll share more details once we meet.

What We’re Building

As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back.

Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others.

Job Description

Job Description

Hi , I’m Abhik, Ashby’s Co-Founder and VP of Engineering. We’re looking for a great (former) engineer who built impressive products and now builds teams of great engineers. Ashby’s success and ambition mean we’re doubling the Engineering team in the next year, and we need your experience and leadership to do it thoughtfully.

Our product and growth are exceptional. Ashby All-in-One is powerful, easy to use, and replaces several venture-backed companies' worth of products (often with a better experience). We have notable customers like Notion, Linear, Shopify, and Snowflake. Our growth and retention metrics are best-in-class among our peers: we have tens of millions in ARR, growing >100% year over year, very low churn, and many years of runway.

A big part of our secret sauce is how we run Engineering. We achieve incredible speed and quality by discarding many industry norms and being optimistic about Engineers. We consider what makes exceptional Engineers exceptional, figure out how to hire them, and build an environment that gives them the freedom and agency to actually be exceptional. In other words, if engineers writing product specs, making product decisions, and not breaking down projects into individual tickets excites you, you’ve found the right place.

As an Engineering Manager, you’ll work closely with me, Colin, and your peers to build out the team and continue scaling this unique culture.

You’ll first do that through grassroots leadership. You’ll manage three to five Engineers and hire three to five more. They’ll cover multiple teams and a variety of specializations, from Product Engineers to Site Reliability Engineers to Design Engineers. Your day-to-day will include:

• Providing feedback on product and technical specs to help engineers identify where to cut scope or improve quality. You don’t make the final decisions, but you’ll influence and coach ICs to reach the right ones.

• Grow engineers to the point where they can take large, loosely defined projects and deliver them with little intervention.

• Jump into our systems and code to debug a customer issue, ship a small bug fix, or improve our developer experience. Engineering leaders at Ashby are great engineers and enjoy keeping their skills up-to-date (while staying off the critical path).

You’ll also propose and lead department and company-wide initiatives. Some examples:

• Rethink how we (and the industry) do pull request reviews by aligning on goals with the team, sampling a set of PRs to understand how effective they are, and writing a proposal to the team about what we could change to speed up reviews while giving reviewers the time and space to give useful feedback.

• Design and improve interviews based on candidate and team feedback. We pride ourselves on thoughtful interviews that simulate actually working with us!

• Improve how we generate and simulate data in demo accounts. It’s a project off the critical path, but it helps you keep up-to-date on our codebase while immensely impacting the business, from Engineering to QA to Sales.

I’ll share more details once we meet.

What We’re Building

As engineers, we are used to tooling that makes us better at what we do. When we started Ashby, we saw the opposite with Talent Acquisition software. Recruiting teams were leveling up how they did their work, but instead of software meeting this new standard, it held them back.

Scheduling a final round is an excellent example. Recruiting teams wanted to schedule candidates faster, track interviewer preparation and quality, and do it with half the headcount. A recruiter needed to manually collect availability from the candidate, identify qualified interviewers, perform “Calendar Tetris” to find who is available to interview the candidate, schedule on the earliest date possible, and make any last-minute adjustments as availability changed. They must do this while considering the interview load on each individual and whether interviewers need to be trained and shadowing others.

**Job Requisition ID #**
24WD83768
_French job description to follow!/La description de poste en français se trouve plus bas!_
**Position Overview**
Autodesk is looking for a **Software Development Manager** to join the **Autodesk Platform Services and Emerging Technologies organization.** The team delivers high-value, exabyte-scale and cloud data platform components powering desktop, mobile, and web products. This enables our product teams to build cohesive in-product data experiences, our partners to integrate and expand our data, and our end-users to work with their data across all Autodesk products. You will report to the Senior Manager, Software Development Manager based in Canada and the role is a hybrid based in Montreal or Toronto. You will work closely with product managers and plan all engineering activities, including technical investigations, feature development, bug fixes and customer escalations. You will be central to our success: a collaborator who bridges business and engineering requirements by being responsible for team performance and staff development. If you have led agile team(s) in a scaled Agile environment, know how to nurture talent, develop best practices, encourage an open communications environment, and provide guidance and mentoring to build high-performing teams to provide high-quality solutions to customers, Apply Today!
**Responsibilities**
+ Recruit and nurture the best talent to develop a top-performing team
+ Accountable for results and initiatives for the teams. Plan and manage the successful completion of projects to fulfill goals. Work with the team to break down complex technical requirements into logical execution slices. Help the team to identify, solve and/or escalate dependencies and roadblocks
+ Lead team to support customers and solve customer incidents and issues promptly. Help the team to understand the importance of customer-centricity and build customer empathy
+ Guide team to build Customer Trust in the service solutions, including best-in-class resiliency, performance, scalability, and reliability. Advocate and build engineering and service excellence in our development
+ Educate team members on how their work aligns with organizational goals
+ Lead, provide technical guidance, and mentor developers to develop their careers and to achieve individual success. Up-skill developers to meet organizational needs and individual career goals
+ Develop Autodesk culture values in the teams. Enhance engineering efficiency by observing the team, identifying opportunities, and influencing the improvement
+ Find the right approach when faced with uncertainties and support teams in navigating changes
+ Manage team's performance to ensure successful project completion. Inspire, motivate and coach team members to achieve maximum productivity, creativity and efficiency
**Minimum Qualifications**
+ Bachelor's degree in Computer Science or related technical field
+ 8+ years working experience in software industry involving design and development of cloud/server applications and services
+ 3+ years of experience leading development teams managing team members, from Junior to Principal engineers, from Developers to QAs
+ Must have fundamentals in technology with Server-side development services in Java, AWS, REST. Experience with web technology stack, cloud computing, and cloud database technologies. Understand services architecture, development, and testing
+ Experience with software development lifecycle, principles, practices, and methodologies, and engineering best practices
+ Experience working on a scrum team developing cloud services; experience and well-versed in leading in an Agile development environment. Understand Agile and Scaled Agile
+ Experience managing complex software projects with multiple dependencies
+ Experience hiring and onboarding new talent and setting up teams for success. Conflict resolution skills
+ Experience stating complex subjects simply for a variety of audiences
+ Experience dealing with changes while overseen projects, from business to technical requirements in all phases in the development cycle
+ Willingness to collaborate with colleagues across different time zones which may require limited work outside normal working hours
---
**Responsable du développement logiciel - Plateforme Cloud**
**Description du poste**
Autodesk est à la recherche d'un responsable du développement logiciel pour rejoindre l'organisation Autodesk Platform Services and Emerging Technologies. L'équipe fournit des composants de plateforme de données de grande valeur, à l'échelle exabyte et dans le nuage, qui alimentent les produits de bureau, mobiles et Web. Cela permet à nos équipes de produits de construire des expériences de données cohésives dans les produits, à nos partenaires d'intégrer et d'étendre nos données, et à nos utilisateurs finaux de travailler avec leurs données à travers tous les produits Autodesk. Vous relèverez du Senior Manager, Software Development Manager basé au Canada et le rôle est hybride, basé à Montréal ou à Toronto. Vous travaillerez en étroite collaboration avec les gestionnaires de produits et planifierez toutes les activités d'ingénierie, y compris les enquêtes techniques, le développement de fonctionnalités, les corrections de bogues et les escalades des clients. Vous serez au cœur de notre succès : un collaborateur qui fait le pont entre les exigences commerciales et d'ingénierie en étant responsable de la performance de l'équipe et du développement du personnel. Si vous avez dirigé une ou plusieurs équipes agiles dans un environnement Agile à grande échelle, si vous savez comment cultiver les talents, développer les meilleures pratiques, encourager un environnement de communication ouvert, et fournir des conseils et du mentorat pour construire des équipes performantes afin de fournir des solutions de haute qualité aux clients, postulez dès aujourd'hui !
**Responsabilités**
+ Recruter et former les meilleurs talents pour développer une équipe performante
+ Vous êtes responsable des résultats et des initiatives des équipes. Planifier et gérer la réussite des projets pour atteindre les objectifs. Travailler avec l'équipe pour décomposer les exigences techniques complexes en tranches d'exécution logiques. Aidez l'équipe à identifier, résoudre et/ou faire remonter les dépendances et les blocages
+ Diriger l'équipe pour qu'elle assiste les clients et résolve rapidement les incidents et les problèmes qui se posent à eux. Aider l'équipe à comprendre l'importance de l'orientation client et à développer l'empathie à l'égard des clients
+ Guider l'équipe pour qu'elle développe la confiance des clients dans les solutions de service, y compris la résilience, la performance, l'évolutivité et la fiabilité les plus performantes de leur catégorie. Vous êtes le garant de l'excellence en matière d'ingénierie et de service dans le cadre de nos activités de développement
+ Vous êtes en charge de la mise en œuvre de la politique de développement de l'entreprise et de la gestion des ressources humaines
+ Diriger, fournir des conseils techniques et encadrer les développeurs pour qu'ils développent leur carrière et réussissent individuellement. Améliorer les compétences des développeurs pour répondre aux besoins de l'organisation et aux objectifs de carrière individuels
+ Développez les valeurs de la culture Autodesk au sein des équipes. Améliorer l'efficacité de l'ingénierie en observant l'équipe, en identifiant les opportunités et en influençant l'amélioration
+ Trouver la bonne approche face aux incertitudes et aider les équipes à naviguer dans les changements
+ Gérez les performances de l'équipe pour garantir la réussite du projet. Inspirer, motiver et encadrer les membres de l'équipe afin d'atteindre une productivité, une créativité et une efficacité maximales
**Qualifications minimales**
+ Licence en informatique ou dans un domaine technique connexe
+ Plus de 8 ans d'expérience professionnelle dans l'industrie du logiciel impliquant la conception et le développement d'applications et de services cloud/serveur
+ 3+ ans d'expérience dans la direction d'équipes de développement, avec gestion des membres de l'équipe, des ingénieurs juniors aux ingénieurs principaux, des développeurs aux contrôleurs de qualité
+ Vous devez avoir des connaissances de base en technologie avec des services de développement côté serveur en Java, AWS, REST. Vous avez de l'expérience avec les technologies web, l'informatique en nuage et les technologies de base de données en nuage. Comprendre l'architecture des services, le développement et les tests
+ Expérience du cycle de vie du développement logiciel, des principes, des pratiques et des méthodologies, ainsi que des meilleures pratiques d'ingénierie
+ Expérience de travail au sein d'une équipe scrum développant des services en nuage ; expérience et bonne connaissance de la direction dans un environnement de développement Agile. Comprendre Agile et Scaled Agile
+ Expérience de la gestion de projets logiciels complexes avec de multiples dépendances
+ Expérience de l'embauche et de l'intégration de nouveaux talents et de la mise en place d'équipes pour la réussite. Compétences en matière de résolution de conflits
+ Expérience de la vulgarisation de sujets complexes pour des publics variés
+ Expérience de la gestion des changements dans le cadre de projets supervisés, des exigences commerciales aux exigences techniques, à toutes les phases du cycle de développement
+ Volonté de collaborer avec des collègues situés dans des fuseaux horaires différents, ce qui peut nécessiter un travail limité en dehors des heures normales de travail
**Learn More / Plus d'information**
**About Autodesk /** **À propos d'Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.
When you're an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!
Bienvenue à Autodesk ! Des choses incroyables sont créées chaque jour avec nos logiciels - des bâtiments les plus écologiques et des voitures les plus propres aux usines les plus intelligentes et aux plus grands films à succès. Nous aidons les innovateurs à transformer leurs idées en réalité, transformant non seulement la façon dont les choses sont faites, mais ce qui peut être fait.
Nous sommes très fiers de notre culture ici chez Autodesk - notre code en matière de culture est au cœur de tout ce que nous faisons. Nos valeurs et nos méthodes de travail aident nos employés à prospérer et à réaliser leur potentiel, ce qui conduit à des résultats encore meilleurs pour nos clients.
Lorsque vous êtes un employé Autodesk, vous pouvez être entier et authentique et effectuer un travail significatif qui aide à construire un avenir meilleur pour tous. Prêt à façonner le monde et votre avenir? Joignez-vous à nous !
**Salary transparency /** **Transparence salariale**
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.
Le salaire est l'un des éléments de l'offre compétitive d'Autodesk. Les offres sont basées sur l'expérience et la situation géographique du candidat. Outre les salaires de base, nous accordons également une grande importance aux primes annuelles discrétionnaires en espèces, aux commissions pour les fonctions de vente, aux actions ou aux primes d'encouragement à long terme en espèces, ainsi qu'à un ensemble complet d'avantages sociaux.
**Diversity & Belonging /** **Diversité et appurtenance**
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: sommes fiers de cultiver une culture d'appartenance et un milieu de travail équitable où tout le monde peut s'épanouir. Pour en savoir plus, cliquez ici : you an existing contractor or consultant with Autodesk?**
**Êtes-vous un sous-traitant ou un consultant existant d'Autodesk ?**
Please search for open jobs and apply internally (not on this external site).
Veuillez rechercher des emplois vacants et postuler à l'interne (pas sur ce site externe).

Description
Basic qualifications
5+ years of non-internship professional software development experience
3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
Experience programming with at least one software programming language
3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary for this position ranges from $114,800/year up to $91,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.
Only for external International Candidates.
Key job responsibilities
We are looking for 6+ yrs of backend experience and 4+ yrs of System design Experience.
About the team
We're hosting a hiring event for multiple teams across Poland. Join us to explore exciting career opportunities!
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary for this position ranges from 114,800/year up to 191,800/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

Job Description

Job Description

At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Our platform powers marketing for 1,500+ iconic events, festivals, venues, and promoters across North America. We help them grow their customer base and sell out shows using intelligent, automated, and personalized digital marketing tools.

The Opportunity

Our Engineering team owns the code that lets our customers do powerful things with our product, simply and intuitively. We care about delivering the right product iterations quickly - we build minimum viable products, deploy to production multiple times per day, listen to customer feedback, and iterate.

At Hive, we ingest high-volume data in real-time from 20+ integrations (like Ticketmaster and Shopify), we store and query billions of customer data points, and we send 200MM+ of email/SMS every month to our client’s customers. We’ve built a growing business and the scale of technical problems we’re solving is quickly growing too!

We’re looking for someone who’s passionate about building and shipping software - we want to hear why you're excited about Hive, what impact you want to have, and how we can help you make that happen.

What you’ll get up to:

• You rapidly build new features that users will love, continuously refining them based on feedback.

• Contribute to code reviews, technical spec reviews, technical planning, and architectural decision-making.

• Be able to take responsibility and ownership of projects from start to finish.

• Take part in technical planning and architectural decision-making.

• Find solutions to optimize bottle-necks and general system wide performance. Always on the lookout to keep the tech stack updated with current standards.

• Collaborate with team members on designing scalable, and well documented web architecture, including APIs and backend systems.

• Work directly with our customer success team to solve customer-impacting problems.

Past Projects:

Here is a look into just some of the projects we've worked on.

• We created an integration with Meta ads manager to allow clients to use our platform’s segmentation to create custom audiences on Meta.

• We built a state-based pipeline to send 10MM+ personalized emails and SMS every day.

• We built a simple UI to let our clients easily query their own customer data. Behind the scenes, it executes queries against billions of data points across different types of databases and combines the results together in seconds.

• Using Kubernetes and Docker, we built a task processing system which runs billions of jobs every day. Our processing capacity scales based on workload - which means things execute faster for our clients, we save loads of money on idle servers, and our engineers can sleep at night.

• We built a Javascript SDK that other developers (our clients and partners) use on their websites to pump customer preferences and behaviour into Hive. Our customers run some of the highest-traffic websites on the internet (large ecommerce merchants and ticketing websites), so our SDK was built to handle web-scale traffic from day 1.

Who you are:

• 3+ years of building highly performant web applications

• You are fuelled by curiosity and thrive on the excitement of working in a fast-paced environment.

• Experience collaborating closely with Product & Design to design, implement and iterate on high impact end-to-end product experiences

• You’re able to clearly explain complex things you’ve built to others, identifying tradeoffs you made and the hard problems you had to solve.

• You’ve seen the inner workings of how software is made by a team on a shared codebase - you can articulate what communication, development processes and tooling you do/don’t find effective and why.

• You've thrived in remote settings, excelling in async communication, independent work, and time management. You can articulate your preferred communication and working style effectively.

• Legally able to work within Canada- this is our only non-negotiable.

Technologies we use & teach

• Frontend: React, Redux, Typescript

• Backend: Python, Django

• Databases: Redis, MySQL, MongoDB, Elasticsearch

• Infra: AWS, Docker, Kubernetes, Terraform

• Experience with these is a plus, but we know smart people are quick learners!

Compensation/Benefits Package

• Meaningful salary and equity: you're rewarded based on impact.

  • The compensation range for this role is $123,600 to $87,900 CAD per year, depending on qualifications and experience. This compensation range takes into account a wide range of factors that are considered in making compensation decisions including but not limited to job-related skills, experience and relevant training, and business and organizational needs. New team members typically start between 123,600 - 155,000 , based on experience and alignment with the expectations outlined in this posting. This range reflects not just where you begin, but the growth we expect and invest in as you grow at Hive.

• Work fully remote from the comfort of your home. You must be based in Canada and have legal Canadian work authorization for this role.

• Flexible work hours: minimal meetings and no 9-5

• Health & Dental coverage with Parental Leave top-ups in addition to EI benefits

• Unlimited vacation/PTO: so you can be happy and healthy!

About Hive.co

Hive.co is a marketing platform for event marketers. We help brands personalize and automate their campaigns, using email and SMS, to empower them to sell out so they can focus on making their events unforgettable.

By integrating with ticketing partners like Ticketmaster and e-commerce partners like Shopify, we enable brands to access and act on all their customer data, so they can easily segment their list in thousands of ways, and send more customized, timely email campaigns that land in inboxes.

We started our company inside a University of Waterloo computer lab in early 2014, graduated from Y Combinator that summer (S14 batch) and have been growing ever since. Originally based in Kitchener, our team is now 100% remote and located all across Canada! We strive to provide an online work environment that allows team members to have a strong work life balance while still feeling connected to their team and Hive’s mission.

To learn more about our team check out our About Us page on our website: