30 Solution Consulting jobs in Canada
Consulting Technical Manager

Posted 22 days ago
Job Viewed
Job Description
As a recognized authority and leading contributor within their practice, this senior-level consulting position provides consistent high quality and innovative solution leadership to a project team. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
**Responsibilities**
Analyzes business needs to help ensure Oracle solution meets the customer's objectives by combining industry best practices, product knowledge, and business acumen. Exercises judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations. Provides direction and mentoring to project teams, and effectively influences customer leadership on key decisions. Supports the business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain expertise. Resolves complex customer issues by recommending and implementing solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products and make decisions based on impact across the stack.
**Range and benefit information provided in this posting are specific to the stated locations only**
CA: Hiring Range in CAD from: $88,100 to $192,600 per annum.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Business Solutions Architect
Posted today
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Job Description
Job Description
Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Solutions Architect to help support the company's growth.
Position Overview
As the Business Solutions Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.
Duties & Responsibilities include, but are not limited to
- Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
- Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
- Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
- Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
- Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
- Organizational and time management skills: To keep projects on schedule and within budget.
- Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.
Requirements
- Bachelor’s degree in Information Technology or similar education.
- 10+ years of related experience.
- Ability to research, identify, select, and tests technology products required for solution delivery.
- Ability to establish, implement, and document the technology integration or migration strategies.
- Ability to stay on top of related industry trends and new technologies.
- Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
- Knowledge on SAP and systems that integrate with SAP is preferred.
- Experience with business systems supporting multi-disciplines and processes is a real plus.
- Work autonomously and be a self-starter. Self-motivated and performance oriented.
- Travel may be required.
Benefits
- Dental care
- Extended health care
- Unlimited Vacation
- Travel Benefits
- Paid time off
- Vision care
- Wellness program
- Supportive work environment
- Training & Development Program
Business Solutions Architect
Posted today
Job Viewed
Job Description
Job Description
Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Solutions Architect to help support the company's growth.
Position Overview
As the Business Solutions Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.
Duties & Responsibilities include, but are not limited to
- Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
- Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
- Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
- Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
- Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
- Organizational and time management skills: To keep projects on schedule and within budget.
- Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.
Requirements
- Bachelor’s degree in Information Technology or similar education.
- 10+ years of related experience.
- Ability to research, identify, select, and tests technology products required for solution delivery.
- Ability to establish, implement, and document the technology integration or migration strategies.
- Ability to stay on top of related industry trends and new technologies.
- Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
- Knowledge on SAP and systems that integrate with SAP is preferred.
- Experience with business systems supporting multi-disciplines and processes is a real plus.
- Work autonomously and be a self-starter. Self-motivated and performance oriented.
- Travel may be required.
Benefits
- Dental care
- Extended health care
- Unlimited Vacation
- Travel Benefits
- Paid time off
- Vision care
- Wellness program
- Supportive work environment
- Training & Development Program
Business Solutions Architect
Posted today
Job Viewed
Job Description
Job Description
Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Solutions Architect to help support the company's growth.
Position Overview
As the Business Solutions Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.
Duties & Responsibilities include, but are not limited to
- Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
- Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
- Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
- Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
- Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
- Organizational and time management skills: To keep projects on schedule and within budget.
- Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.
Requirements
- Bachelor’s degree in Information Technology or similar education.
- 10+ years of related experience.
- Ability to research, identify, select, and tests technology products required for solution delivery.
- Ability to establish, implement, and document the technology integration or migration strategies.
- Ability to stay on top of related industry trends and new technologies.
- Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
- Knowledge on SAP and systems that integrate with SAP is preferred.
- Experience with business systems supporting multi-disciplines and processes is a real plus.
- Work autonomously and be a self-starter. Self-motivated and performance oriented.
- Travel may be required.
Benefits
- Dental care
- Extended health care
- Unlimited Vacation
- Travel Benefits
- Paid time off
- Vision care
- Wellness program
- Supportive work environment
- Training & Development Program
Business Solutions Architect
Posted today
Job Viewed
Job Description
Job Description
Our client, an award-winning vehicle manufacturer utilizing deep technology and AI, is looking for a Business Solutions Architect to help support the company's growth.
Position Overview
As the Business Solutions Architect, you will be responsible for the architectural design, development, and deployment of the company's overall business systems. Define system solutions based on needs, cost, and required integration with existing applications, systems, and platforms.
Duties & Responsibilities include, but are not limited to
- Understanding business requirements and an architecture to meet those requirements: You must work across various functions within the company to understand near and long term needs to create an architecture to meet the needs of the business.
- Identifying, assessing, and selecting business systems: You must be able to identify and evaluate the risk to eliminate or mitigate risks.
- Knowledge of software development process and technical skills: You must know the technical aspects of projects to identify risks, propose immediate solutions and provide guidance for the computer system solutions.
- Communication skills: To communicate with all stakeholders such as software engineers, colleagues, and vendors, you must be able to convey technical language to other stakeholders often in non-technical terms.
- Project management skills: To manage and train staff for software projects and computer architecture projects in a team environment.
- Organizational and time management skills: To keep projects on schedule and within budget.
- Broad knowledge: Of computer software, hardware, and computer languages. ERP Systems, APIs, B2B communication protocols, patterns and a strong preference will be given to candidates with a proven track record.
Requirements
- Bachelor’s degree in Information Technology or similar education.
- 10+ years of related experience.
- Ability to research, identify, select, and tests technology products required for solution delivery.
- Ability to establish, implement, and document the technology integration or migration strategies.
- Ability to stay on top of related industry trends and new technologies.
- Ability to assess and recommend build vs buy scenarios in terms of ROI and total value delivered.
- Knowledge on SAP and systems that integrate with SAP is preferred.
- Experience with business systems supporting multi-disciplines and processes is a real plus.
- Work autonomously and be a self-starter. Self-motivated and performance oriented.
- Travel may be required.
Benefits
- Dental care
- Extended health care
- Unlimited Vacation
- Travel Benefits
- Paid time off
- Vision care
- Wellness program
- Supportive work environment
- Training & Development Program
Solution Sales Manager AI Business Solutions
Posted 1 day ago
Job Viewed
Job Description
This is where AI Business Priority (AIBP) comes in plays a critical role in making this vision real. Their focus is on enabling customers to adopt AI-powered solutions that reshape business processes, empower employees, and accelerate innovation. By leveraging tools like Copilot, low-code/no-code platforms, and advanced analytics, the team helps organizations move beyond incremental improvements to true transformation.
The goal is simple but powerful: help customers reimagine how work gets done - not just automate tasks, but redesign workflows and decision-making to deliver measurable business outcomes.
As a Microsoft AI Business Process Solution Specialist Manager, you will build and lead a team of high performing Solution Specialists who are responsible for driving thought leadership and customer business process transformation. You will coach and empower the team to effectively engage C-Suite level stakeholders and build and maintain relationships with Business Decision Makers (BDMs) in our top customers to help them achieve their business goals. You will help your team build pipeline and close deals by bringing industry-relevant business value insights and leading solutions to successfully enable the customers' end-to-end business transformation. You will model the desired behaviors of acting with integrity, upholding Microsoft culture and values, and delivering business results with high levels of sales discipline and business forecast accuracy. You will coach your team on how to remove blockers, overcome objections, and pitch Microsoft's unique value differentiation. You will create clarity in business execution and generate energy on achieving the business goals of the team. You will learn how Microsoft empowers managers to be effective people leaders as well as how Microsoft enables innovation and empowers the success of customers.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Validate and coach quality Account and Quota Retirement Territory Plans monthly.
+ Observe IC presentation skills, ensuring team can deliver compelling board-level proposals with commercial options aligned to customer transformation plan and business value.
+ Enable and coach team for BDM/C-Suite connections/engagements across all rooms of the house with Business Value Insights aligned to industry-relevant connected use cases by targeted personas.
+ Ensure team is leveraging partner ecosystem and Customer Success teammates at scale to complement full solution selling.
+ Promote and enable ICs to land customer discovery/Envisioning sessions in each opportunity, yielding output of agreed business challenges, prioritized with business value and v-team accountabilities.
+ Drive Next-Generation Sales Execution Excellence to align with shifting customer journeys and buying habitsto increase win rates
+ Coach Best-in-class Business Value Selling and Customer Advocacy Program to land customer references aligned to industry business value.
**Qualifications**
**Required/minimum qualifications**
+ Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
+ Knowledge in Cloud and AI Solutions
**Additional or preferred qualifications**
+ Proven experience designing, implementing, and optimizing **Microsoft Cloud services** (Azure, Microsoft 365, Dynamics 365) and **AI-driven business solutions** .
+ Understanding of **AI transformation frameworks** , including Copilot, agent-based solutions, and low-code/no-code platforms.
+ **Consultative Selling and Advisory Skills**
+ Demonstrated ability to engage with **C-level executives and business decision-makers** to identify business challenges and translate them into **AI-enabled solutions** .
+ Skilled in **business value articulation** , ROI modeling, and building **strategic roadmaps** for digital transformation.
+ **Solution-Oriented Approach**
+ Experience leading **discovery workshops** , conducting **readiness assessments** , and creating **tailored solution architectures** aligned to customer priorities.
+ Ability to **orchestrate cross-functional teams** (technical specialists, solution engineers, partners) to deliver end-to-end solutions.
+ **Industry and Business Acumen**
+ Knowledge of **industry-specific scenarios** where AI and cloud can drive measurable impact (e.g., productivity, customer engagement, process automation).
+ Familiarity with **compliance, security, and governance** considerations in AI adoption.
+ **Proven Track Record of Driving Outcomes**
+ History of **accelerating pipeline growth** , influencing **executive decision-making** , and **closing complex deals** in enterprise environments
+ 5+ years people management experience.
+ 2+ years manager of managers experience.
Solution Area Specialists M6 - The typical base pay range for this role across Canada is CAD $179,700 - CAD $303,000 per year.
Find additional pay information here:
will accept applications for the role until October .
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Partner Solution Sales- AI Business Solutions
Posted 6 days ago
Job Viewed
Job Description
You will develop and execute a Partner Solution Area Sales Plan with assigned IP partners, driving sales through co-sell strategies to achieve quarterly AI Business Solutions field revenue accountability (FRA) across the SMB Canada Business. You will lead your partners' commercial performance and drive sustainable sales impact to customers and driving Cloud Solution Provider (CSP) revenue through your partner portfolio. You will operate as a trusted advisor and business leader, developing the business strategy between Microsoft and your IP partners. You will also enhance your consultative selling skills through MCEM training and actively pursue additional learning opportunities.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
+ Own the AI Business Solutions pipeline with assigned partners and leverage investments to drive pipeline velocity in the SMB Canada business
+ Be accountable for AI Business Solutions revenue forecasts across your partner portfolio.
+ Drive CSP revenue growth through a scalable portfolio of partners.
+ Coach partners on the value of Microsoft solution area plays and the corresponding sales levers to drive Reach, Frequency & Yield
+ Be a partner advisor and advocate to build skills in their teams and in those of their reseller communities.
+ Responsible for Top Deals with assigned partners (above $ threshold) & updating information in MSX (Microsoft Seller Experience tool).
+ Utilize investments and incentives to accelerate deal progression and encourage deployment and consumption.
+ Achieve 40% of the total dollar value of all your won/completed opportunities through co-sell w assigned partners
+ Support partners in advancing key deals, removing commercial blockers, and addressing competitive challenges.
+ Deliver keynote and/or breakout room discussions to enable partners (and potentially customers) on AI Business Solutions including leading deep insights on Copilot.
**Qualifications**
**Required/Minimum Qualifications**
+ Bachelor's Degree AND 6+ years experience in core sales, partner sales, industry or solution selling, marketing, or business development OR equivalent experience.
+ 4+ years channel and customer sales experience in the Modern Work (M365 / Copilot) solution area
+ 2+ years of experience or knowledge in ANY of the following Modern Work technologies: Microsoft 365, Copilot, Teams, Teams Voice, Meeting Rooms, Microsoft Viva Suite, SharePoint, SharePoint Framework,Syntex, moderndevicemanagement, Windows, M365 Security and Compliance tools.
**Additional** **or Preferred Qualifications**
+ Help partners transform and grow their business in the cloud by developing and executing comprehensive partnership plans for a portfolio of partners focus on AI.
+ Build and grow relationships with channel partners.
+ Track pipeline health on key deals to accelerate sales momentum and cloud consumption.
+ Experienced in resolving issues with leadership and escalate asrequired.
+ Drive performance management of partners measured by revenue, pipeline, consumption,usageand partner impact.
+ Develop strategic content that will allow better positioning of our partnership internally and externally.
Partner Solution Sales IC5 - The typical base pay range for this role across Canada is CAD $42,800 - CAD 214,900 per year.
Find additional pay information here:
will accept applications for the role until October 9, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Associate Manager, Business Solutions and Delivery
Posted today
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Job Description
About The Company
Bosa Properties Inc. ("BPI") is an end-to-end real estate company offering human-centered solutions for property development and management. Based out of Vancouver, Canada, our team of in-house experts work across residential, commercial and master-planned projects, with a growing residential portfolio that includes more than 22,000 homes that are built or under development, and an income portfolio that includes 5.5 million square feet of retail, industrial, office and rental properties under management.
We are an organization of high achievers and believe what is created in community is always better than what is created in isolation. We set high expectations and support you in achieving excellence. We are building a trusted community to collaborate, learn from each other and deliver results.
#LI-Hybrid
About The Role
About the Role: The Associate Manager, Business Solutions and Delivery is responsible for bridging the gap between business stakeholders and technology teams by analyzing business requirements, supporting solution design, and managing project tasks to ensure successful project delivery. This role is focused on the development, maintenance and improvement of customer platforms, enabling our Sales, Marketing and Customer Care teams to carry out their roles efficiently and productively. Reporting to the Director, Product Management, this role demands strong analytical skills, excellent communication, and effective project management capabilities.
What You'll Do
- Gather, document, and analyze business requirements for internal customer platforms
- Create process maps, perform detailed gap analysis, and collaborate with technology teams to propose solutions
- Develop and document project plans, allocate resources, and manage end-to-end project delivery, ensuring smooth implementation of new products/features
- Track project progress, monitor risks, dependencies, and constraints, and proactively address potential issues and changes in project scope
- Provide regular status updates to technology leaders and business stakeholders
- Monitor user feedback on existing platforms, address bugs and feature requests, and identify opportunities for continuous improvement
- Prioritize operational requests for the development team based on a predefined criteria
- Help business users to navigate and overcome barriers to successful adoption and utilization of implemented technology solutions
- Ensure adherence to Agile methodologies for project execution
- Collaborate with cross-functional stakeholders including senior business leaders, technology teams and vendors to ensure project success
- Plan releases and sprints, write effective user stories, and utilize tools like Jira, Confluence, and Lucid for documentation and tracking.
What you Bring:
- Bachelor's degree in business, engineering, or related field
- 3+ years of experience in a business analysis role
- Proven track record of successfully working cross-functionally in a highly collaborative environment and managing complex projects
- Strong understanding of business analysis and project management frameworks
- Experience working with agile or scrum methodologies
- Experience with customer platforms like CRM, web systems and customer care systems
- Exceptional written and verbal communication, and presentation skills
- Ability to work on multiple projects in a fast-paced environment
Preferred Skills
- Business Analysis
- Project Management
- Business Process Mapping
- Stakeholder Management
- JIRA
- Agile Methodologies
- Critical Thinking
Our salary ranges and bonus percentages are determined by job family and level. Base salary is determined by a combination of factors including, but not limited to, education and training, years of relevant experience, and internal equity.
Salary
$74,772—$102,812 CAD
Who You Are
- Trustworthy: You lead with trust when interacting with your team and other departments. You proactively build trust by demonstrating credibility, empathy, and sincerity.
- Humble: Unpretentious and self-aware, you take responsibility for your mistakes. You know that egos are barriers to doing our best work and always learning.
- Community focused: You believe what is created in community is always better than what is created in isolation and excellence is created through collaboration.
We value your interest in Bosa Properties. While we can only respond to shortlisted applicants, we will keep your information on file and consider you for future opportunities as they come available.
You belong here! If your experience and interests match with some of the above, we want you to apply. We are dedicated to building a diverse community, where everyone belongs.
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
Business Analyst/Solutions Architect
Posted today
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Job Description
Job Description
Business Analyst/Solutions Architect
ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 20 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.
This is an exciting opportunity for a seasoned Business Analyst/Solutions Architect to work in a dynamic and collaborative environment, focusing on defining and maintaining the company’s solution architecture blueprint for interdepartmental efficiency. Reporting into the Chief Financial Officer & Chief Product Owner, with a dotted line into the Chief Executive Officer, the incumbent will build accurate and detailed functional and technical specifications, and assist in the planning of project timeframes and milestones, while considering wider implications on the business. In this role, the incumbent will work closely with department heads to identify opportunities for improvement, whether this is automation, efficiency, quality or controls.
What will you do?
Requirements Gathering and Documentation and System Analysis
- Analyse business requirements elicited from stakeholders at a detailed technical level to understand fully how software solutions enhance business activities, and how to handle edge cases and exception scenarios
- Identify process improvements, including opportunities for automation, efficiency and quality improvements, enhancements to the user experience, as well as process/data controls.
- Use the refinement process to agree and understand the implementation of solutions, while being cognisant of how the implementation may impact on other systems and stakeholders.
- Organise workshops with developers and stakeholders, ensuring all participants have a common understanding of definitions, processes, behaviours and goals, and documenting clear actions and outcomes.
- Work with developers and architects within ARAG UK scrum teams to design and develop appropriate technical solutions, by defining accurate system requirements.
- Work with the rest of digital services to build knowledge about business processes and data.
- Identify risks and issues with existing legacy data; Develop solutions and implementations that strike the right balance between problem mitigation, scenario coverage and costs.
Solution Delivery
- Work with ARAG UK Software Development Teams in an agile working environment; Actively taking part in all scrum ceremonies (e.g. Refinement, Stand-up, Planning, Retrospectives).
- Organise demos and presentations, and author and distribute release notes, maintaining documentation to reflect the latest changes.
- Understand the fundamentals of software deployments/releases, types/methods of system configuration, feature switching, non-breaking changes.
- Identify KPIs as part of the processes under review to ensure the costs and benefits of changes can be clearly measured before and after changes are implemented.
- Develop solutions adhering to accessibility requirements, ISO Security standards, GDPR, cyber-security, regulatory requirements and integration with third parties.
Customer Service and Product Backlog Management
- Manage the product backlog, ensuring the scrum team have 2-3 sprints’ worth of refined work at all times; Regularly meeting with stakeholders to re-prioritise work and managing their expectations.
- Regularly report development progress and raising risks/issues with the other Digital Services Business Analysts and Delivery Managers, to ensure a joined up and coherent service across ARAG UK Digital Services.
- Capture all Epics and Features in MS Azure DevOps; Document incremental changes as User Stories, such that the business receives tangible benefits iteratively.
- Bridging the gap between Product Backlog Management and Project Planning; e.g. working to Delivery Deadlines, identifying resourcing constraints, and co-ordinating with third parties.
- Engage with Stakeholders to have appropriate and realistic expectations, keeping them up to date on developments.
Learning and Development
- Take responsibility for self learning needs and objectives.
- Actively pursue ongoing learning in updated software applications and other focus areas as identified by stakeholders.
- Work closely with colleagues and direct manager to progress the wider departmental knowledge and skills base.
About You:
- Bachelor’s degree in a relevant field — Business Administration, Commerce (BCom), Computer Science, Information Systems, or a related discipline.
- 5–7 years of relevant experience in business analysis and solutions design, preferably in the insurance industry.
- Flexible and availability to collaborate across multiple time zones, supporting the Digital Services team in the United Kingdom and potentially other international regions. Strong experience with MS Dynamics is required.
- Experience and understanding of business process engineering and systems development lifecycle.
- Strong analytical skills, mapping skills, and writing skills, to include solid experience in writing functional and technical specifications.
- Strong understanding of enterprise architecture principles, business analysis frameworks, and solution design methodologies.
- Ability to translate complex business needs into simple and effective solutions.
- Proven hands-on experience with the creation of business process diagrams, data rules, business requirements, and functional requirements/user stories.
- Comprehensive knowledge of the Testing Lifecycle with SIT, UAT, and Production.
- Experience with iterative and agile methodologies, with working knowledge of both SDLC and PMLC processes.
- Experience operating and interfacing with business management during walkthroughs, interviews, presentations, and negotiation processes.
- Proven track record for creating clear, concise deliverables that reflect a deep understanding of business needs and software functionality.
- Excellent communication skills with the ability to work with cross functional teams in understanding, communicating, and interpreting business processes and needs.
We Offer:
- Competitive Base Salary including annual bonus plan
- Generous Employer Paid Benefits Plan, including RSP matching & Fitness Credit
- Location is a combination of remote work from home and from our head office in the heart of Toronto’s Financial District
For more information about ARAG Canada please visit:
We are an Equal Opportunity Employer
ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment) as outlined by the Ontario Human Rights Code.
ARAG Services Corporation is committed to providing employment in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require disability-related accommodation.