11 Specialized Transport jobs in Canada

Job Description

Job Description

Intermediate Sales Representative (Last Mile Delivery Services)
Location: Remote - Canada – (B.C lower mainland, preference)

Our client, a leading company in the last mile delivery services industry, is seeking an Intermediate Sales Representative to join their dynamic team. With a growing presence across Canada, our client provides efficient and reliable last mile delivery services for e-commerce businesses. They are constantly evolving their shipping services to meet the changing logistics needs of clients while staying ahead of market trends.

As an Intermediate Sales Representative, you will play a key role in driving sales growth and expanding our client's customer base. Your primary responsibility will be to identify new business opportunities, nurture relationships with existing clients, and achieve sales targets. Mandarin language proficiency is preferred to better serve our Mandarin-speaking customer base.

Responsibilities:

1. Proactively identify and pursue new sales opportunities in the e-commerce sector, targeting mid-sized and large e-commerce businesses.
2. Conduct thorough market research to understand industry trends, competitive landscape, and customer needs.
3. Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
4. Collaborate with internal teams to develop tailored solutions and proposals that meet customer requirements and address pain points.
5. Deliver persuasive sales presentations and product demonstrations to showcase the value and benefits of our client's last mile delivery services.
6. Negotiate contracts and pricing agreements, ensuring mutually beneficial terms and conditions for both parties.
7. Track sales activities, manage leads and opportunities, and maintain accurate records using CRM software.
8. Provide regular reports on sales performance, pipeline, and market intelligence to the sales manager.
9. Stay updated on industry trends, emerging technologies, and competitive developments to effectively position our client's services in the market.
10. Participate in trade shows, industry events, and networking activities to expand professional connections and generate leads.

Requirements:

1. Minimum of 2-3 years of successful sales experience, preferably in the logistics, transportation, or e-commerce industry.
2. Strong understanding of last mile delivery services, e-commerce fulfillment, and logistics operations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Mandarin language proficiency is preferred.
5. Excellent communication, negotiation, and presentation skills with the ability to articulate complex ideas and solutions clearly.
6. Ability to build and maintain long-term relationships with clients, demonstrating exceptional customer service.
7. Self-motivated, results-oriented, and capable of working independently as well as part of a team.
8. Familiarity with CRM software and sales tools to manage and track sales activities.
9. Bachelor's degree in business, marketing, or a related field is preferred.
10. Preference for candidates based within the Vancouver metropolitan area, but open to considering candidates from anywhere in Canada.
11. Willingness to travel occasionally for client meetings and industry events.

Join our client's dedicated and passionate team as an Intermediate Sales Representative, and contribute to their ongoing success in the rapidly growing last mile delivery services market. In return, our client offers a competitive salary, commission structure, and comprehensive benefits package.

To apply, please submit your resume and a cover letter highlighting your relevant sales experience and how you can contribute to our client's sales objectives. Mandarin-speaking candidates are encouraged to apply. Only selected candidates will be contacted for further steps in the hiring process.

Job Description

Job Description

Intermediate Sales Representative (Last Mile Delivery Services)
Location: Remote - Canada – (B.C lower mainland, preference)

Our client, a leading company in the last mile delivery services industry, is seeking an Intermediate Sales Representative to join their dynamic team. With a growing presence across Canada, our client provides efficient and reliable last mile delivery services for e-commerce businesses. They are constantly evolving their shipping services to meet the changing logistics needs of clients while staying ahead of market trends.

As an Intermediate Sales Representative, you will play a key role in driving sales growth and expanding our client's customer base. Your primary responsibility will be to identify new business opportunities, nurture relationships with existing clients, and achieve sales targets. Mandarin language proficiency is preferred to better serve our Mandarin-speaking customer base.

Responsibilities:

1. Proactively identify and pursue new sales opportunities in the e-commerce sector, targeting mid-sized and large e-commerce businesses.
2. Conduct thorough market research to understand industry trends, competitive landscape, and customer needs.
3. Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
4. Collaborate with internal teams to develop tailored solutions and proposals that meet customer requirements and address pain points.
5. Deliver persuasive sales presentations and product demonstrations to showcase the value and benefits of our client's last mile delivery services.
6. Negotiate contracts and pricing agreements, ensuring mutually beneficial terms and conditions for both parties.
7. Track sales activities, manage leads and opportunities, and maintain accurate records using CRM software.
8. Provide regular reports on sales performance, pipeline, and market intelligence to the sales manager.
9. Stay updated on industry trends, emerging technologies, and competitive developments to effectively position our client's services in the market.
10. Participate in trade shows, industry events, and networking activities to expand professional connections and generate leads.

Requirements:

1. Minimum of 2-3 years of successful sales experience, preferably in the logistics, transportation, or e-commerce industry.
2. Strong understanding of last mile delivery services, e-commerce fulfillment, and logistics operations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Mandarin language proficiency is preferred.
5. Excellent communication, negotiation, and presentation skills with the ability to articulate complex ideas and solutions clearly.
6. Ability to build and maintain long-term relationships with clients, demonstrating exceptional customer service.
7. Self-motivated, results-oriented, and capable of working independently as well as part of a team.
8. Familiarity with CRM software and sales tools to manage and track sales activities.
9. Bachelor's degree in business, marketing, or a related field is preferred.
10. Preference for candidates based within the Vancouver metropolitan area, but open to considering candidates from anywhere in Canada.
11. Willingness to travel occasionally for client meetings and industry events.

Join our client's dedicated and passionate team as an Intermediate Sales Representative, and contribute to their ongoing success in the rapidly growing last mile delivery services market. In return, our client offers a competitive salary, commission structure, and comprehensive benefits package.

To apply, please submit your resume and a cover letter highlighting your relevant sales experience and how you can contribute to our client's sales objectives. Mandarin-speaking candidates are encouraged to apply. Only selected candidates will be contacted for further steps in the hiring process.

Job Description

Job Description

Intermediate Sales Representative (Last Mile Delivery Services)
Location: Remote - Canada – (B.C lower mainland, preference)

Our client, a leading company in the last mile delivery services industry, is seeking an Intermediate Sales Representative to join their dynamic team. With a growing presence across Canada, our client provides efficient and reliable last mile delivery services for e-commerce businesses. They are constantly evolving their shipping services to meet the changing logistics needs of clients while staying ahead of market trends.

As an Intermediate Sales Representative, you will play a key role in driving sales growth and expanding our client's customer base. Your primary responsibility will be to identify new business opportunities, nurture relationships with existing clients, and achieve sales targets. Mandarin language proficiency is preferred to better serve our Mandarin-speaking customer base.

Responsibilities:

1. Proactively identify and pursue new sales opportunities in the e-commerce sector, targeting mid-sized and large e-commerce businesses.
2. Conduct thorough market research to understand industry trends, competitive landscape, and customer needs.
3. Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
4. Collaborate with internal teams to develop tailored solutions and proposals that meet customer requirements and address pain points.
5. Deliver persuasive sales presentations and product demonstrations to showcase the value and benefits of our client's last mile delivery services.
6. Negotiate contracts and pricing agreements, ensuring mutually beneficial terms and conditions for both parties.
7. Track sales activities, manage leads and opportunities, and maintain accurate records using CRM software.
8. Provide regular reports on sales performance, pipeline, and market intelligence to the sales manager.
9. Stay updated on industry trends, emerging technologies, and competitive developments to effectively position our client's services in the market.
10. Participate in trade shows, industry events, and networking activities to expand professional connections and generate leads.

Requirements:

1. Minimum of 2-3 years of successful sales experience, preferably in the logistics, transportation, or e-commerce industry.
2. Strong understanding of last mile delivery services, e-commerce fulfillment, and logistics operations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Mandarin language proficiency is preferred.
5. Excellent communication, negotiation, and presentation skills with the ability to articulate complex ideas and solutions clearly.
6. Ability to build and maintain long-term relationships with clients, demonstrating exceptional customer service.
7. Self-motivated, results-oriented, and capable of working independently as well as part of a team.
8. Familiarity with CRM software and sales tools to manage and track sales activities.
9. Bachelor's degree in business, marketing, or a related field is preferred.
10. Preference for candidates based within the Vancouver metropolitan area, but open to considering candidates from anywhere in Canada.
11. Willingness to travel occasionally for client meetings and industry events.

Join our client's dedicated and passionate team as an Intermediate Sales Representative, and contribute to their ongoing success in the rapidly growing last mile delivery services market. In return, our client offers a competitive salary, commission structure, and comprehensive benefits package.

To apply, please submit your resume and a cover letter highlighting your relevant sales experience and how you can contribute to our client's sales objectives. Mandarin-speaking candidates are encouraged to apply. Only selected candidates will be contacted for further steps in the hiring process.

Job Description

Job Description

Intermediate Sales Representative (Last Mile Delivery Services)
Location: Remote - Canada – (B.C lower mainland, preference)

Our client, a leading company in the last mile delivery services industry, is seeking an Intermediate Sales Representative to join their dynamic team. With a growing presence across Canada, our client provides efficient and reliable last mile delivery services for e-commerce businesses. They are constantly evolving their shipping services to meet the changing logistics needs of clients while staying ahead of market trends.

As an Intermediate Sales Representative, you will play a key role in driving sales growth and expanding our client's customer base. Your primary responsibility will be to identify new business opportunities, nurture relationships with existing clients, and achieve sales targets. Mandarin language proficiency is preferred to better serve our Mandarin-speaking customer base.

Responsibilities:

1. Proactively identify and pursue new sales opportunities in the e-commerce sector, targeting mid-sized and large e-commerce businesses.
2. Conduct thorough market research to understand industry trends, competitive landscape, and customer needs.
3. Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
4. Collaborate with internal teams to develop tailored solutions and proposals that meet customer requirements and address pain points.
5. Deliver persuasive sales presentations and product demonstrations to showcase the value and benefits of our client's last mile delivery services.
6. Negotiate contracts and pricing agreements, ensuring mutually beneficial terms and conditions for both parties.
7. Track sales activities, manage leads and opportunities, and maintain accurate records using CRM software.
8. Provide regular reports on sales performance, pipeline, and market intelligence to the sales manager.
9. Stay updated on industry trends, emerging technologies, and competitive developments to effectively position our client's services in the market.
10. Participate in trade shows, industry events, and networking activities to expand professional connections and generate leads.

Requirements:

1. Minimum of 2-3 years of successful sales experience, preferably in the logistics, transportation, or e-commerce industry.
2. Strong understanding of last mile delivery services, e-commerce fulfillment, and logistics operations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Mandarin language proficiency is preferred.
5. Excellent communication, negotiation, and presentation skills with the ability to articulate complex ideas and solutions clearly.
6. Ability to build and maintain long-term relationships with clients, demonstrating exceptional customer service.
7. Self-motivated, results-oriented, and capable of working independently as well as part of a team.
8. Familiarity with CRM software and sales tools to manage and track sales activities.
9. Bachelor's degree in business, marketing, or a related field is preferred.
10. Preference for candidates based within the Vancouver metropolitan area, but open to considering candidates from anywhere in Canada.
11. Willingness to travel occasionally for client meetings and industry events.

Join our client's dedicated and passionate team as an Intermediate Sales Representative, and contribute to their ongoing success in the rapidly growing last mile delivery services market. In return, our client offers a competitive salary, commission structure, and comprehensive benefits package.

To apply, please submit your resume and a cover letter highlighting your relevant sales experience and how you can contribute to our client's sales objectives. Mandarin-speaking candidates are encouraged to apply. Only selected candidates will be contacted for further steps in the hiring process.

Job Description

Job Description

Intermediate Sales Representative (Last Mile Delivery Services)
Location: Remote - Canada – (B.C lower mainland, preference)

Our client, a leading company in the last mile delivery services industry, is seeking an Intermediate Sales Representative to join their dynamic team. With a growing presence across Canada, our client provides efficient and reliable last mile delivery services for e-commerce businesses. They are constantly evolving their shipping services to meet the changing logistics needs of clients while staying ahead of market trends.

As an Intermediate Sales Representative, you will play a key role in driving sales growth and expanding our client's customer base. Your primary responsibility will be to identify new business opportunities, nurture relationships with existing clients, and achieve sales targets. Mandarin language proficiency is preferred to better serve our Mandarin-speaking customer base.

Responsibilities:

1. Proactively identify and pursue new sales opportunities in the e-commerce sector, targeting mid-sized and large e-commerce businesses.
2. Conduct thorough market research to understand industry trends, competitive landscape, and customer needs.
3. Build and maintain strong relationships with key decision-makers and stakeholders within client organizations.
4. Collaborate with internal teams to develop tailored solutions and proposals that meet customer requirements and address pain points.
5. Deliver persuasive sales presentations and product demonstrations to showcase the value and benefits of our client's last mile delivery services.
6. Negotiate contracts and pricing agreements, ensuring mutually beneficial terms and conditions for both parties.
7. Track sales activities, manage leads and opportunities, and maintain accurate records using CRM software.
8. Provide regular reports on sales performance, pipeline, and market intelligence to the sales manager.
9. Stay updated on industry trends, emerging technologies, and competitive developments to effectively position our client's services in the market.
10. Participate in trade shows, industry events, and networking activities to expand professional connections and generate leads.

Requirements:

1. Minimum of 2-3 years of successful sales experience, preferably in the logistics, transportation, or e-commerce industry.
2. Strong understanding of last mile delivery services, e-commerce fulfillment, and logistics operations.
3. Proven track record of achieving sales targets and driving revenue growth.
4. Mandarin language proficiency is preferred.
5. Excellent communication, negotiation, and presentation skills with the ability to articulate complex ideas and solutions clearly.
6. Ability to build and maintain long-term relationships with clients, demonstrating exceptional customer service.
7. Self-motivated, results-oriented, and capable of working independently as well as part of a team.
8. Familiarity with CRM software and sales tools to manage and track sales activities.
9. Bachelor's degree in business, marketing, or a related field is preferred.
10. Preference for candidates based within the Vancouver metropolitan area, but open to considering candidates from anywhere in Canada.
11. Willingness to travel occasionally for client meetings and industry events.

Join our client's dedicated and passionate team as an Intermediate Sales Representative, and contribute to their ongoing success in the rapidly growing last mile delivery services market. In return, our client offers a competitive salary, commission structure, and comprehensive benefits package.

To apply, please submit your resume and a cover letter highlighting your relevant sales experience and how you can contribute to our client's sales objectives. Mandarin-speaking candidates are encouraged to apply. Only selected candidates will be contacted for further steps in the hiring process.

Job Description

Job Description

Are you passionate about providing outstanding service to customers? Are you looking to join a team of dedicated people who strive to be the best in the food and nutrition industry? Are you looking to be a part of a company that is highly value-oriented? Then Fed is the place for you!

Fed is an early-stage nutrition startup based in Vancouver, BC. We are using cutting edge science and technology to tackle some of the biggest challenges in nutrition today. We are in search of a personable, empathetic, and responsible individual to join our growing team, as we prepare to launch our service. As our Member Services Representative, you’ll be our main interface with our clients. You will work directly with other team members to improve our services and the member experience. You’ll also have the opportunity to grow within the company as we plan to expand quickly to more cities.

Requirements:
- Interest in food and nutrition, user experience, tech, and people!
- A class 5 drivers’ license; responsible driver
- Excellent communication, interpersonal, teamwork, problem-solving, and decision-making skills.
- A digital native: comfortable with technology
- Great organization skills, detail oriented and an excellent problem solver
- Personable and friendly, able to multi-task and work in a team environment

Duties:
- Dealing with member support issues
- Lead efforts to get continuous feedback from members on services
- Report to Fed’s core team about customer feedback
- Help implement changes to improve services
- Organize and deliver Fed products to members on an ongoing basis
- Maintain a strong ongoing relationship with members
- Respond to members’ questions and comments on various channels
(phone, email, text, web)
- Contribute to Fed’s Social Media presence
- Other duties as assigned

Job Description

Job Description

Evertz, a growing high-technology company with over 2,000 employees, is a worldwide leader in the design and manufacture of broadcast, film production and post production equipment for the film, television broadcast and Professional Audio & Video industry. EvertzAV, a division of Evertz, is exclusively focused on the professional AV marketplace and offering the most complete end-to-end solutions for AV distribution and visualization for both Enterprise and Government applications. 

We are currently recruiting an Engineering Project Manager to lead the deployment, commissioning and customer training of our engineered AV system solutions.   As a key technical point of contact, you will interface with internal teams, AV consultants, system integrators and help drive excellence through optimally architected solutions deployed with a high standard of care. This is a challenging position requiring a masterful application of your deep technical and product expertise and customer management skills.  You will be part of a high-energy team interfacing with exciting customers and cutting-edge products.

This position will be located in Burlington, Ontario.

Responsibilities:

• Assist sales, product specialists and Solutions Engineering with pre-sales engineering support as needed
• Review and assist with Solutions Engineering designs during synthesis and/or prior to quoting
• Create Project Plans for deployment and follow up with internal stake holders to ensure timely delivery of all system elements such as product availability for shipping, firmware and software for testing and commissioning and 3rd party deliverables where applicable
• Interface with R&D Product Management for delivery of committed custom content such as new features, specific bug fixes and hardware customization
• Coordinate and manage all details of assigned deployments including scheduling of resources, coordination with customers and daily oversight leading to customer acceptance and operational cutover
• Monitor active deployments and manage augments, software updates, and other maintenance activities including quick closure of any reported field issues
• Systematic & detail-oriented troubleshooting, data collection and execution of activities
• Intelligence gathering and feedback on competing products, existing capabilities gaps, opportunities for improvement, etc. as observed during execution of duties

Qualifications:

• College or University education in Electrical, Electronic, or Computer disciplines
• Experience with professional AV deployments, broadcast deployments, or other live mission critical systems
• Experience with EvertzAV and/or broadcast products is a definite asset
• PMP or equivalent demonstrated Project Management skills
• User level experience with server hardware, Linux OS and IT networking is desirable
• Unparalleled desire to deliver quality system solutions and customer excellence
• Strong verbal and written communication skills
• Motivated and able to operate and excel with minimal supervision
• Ability to multi-task in a fast-paced environment
• Eligible for international travel
   

What we Offer:

• Employer funded benefits program
• Competitive total compensation package 
• Work-life Balance 
• Employee Assistance plan, including on-site Employee Support Counsellor
• Employee Discount Platform 
• Career Progression
• Casual Work Environment 
• Social Events and Sport Teams 

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery. Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers. With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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Minimum qualifications:
+ Bachelor's degree in Computer Science, a related field, or equivalent practical experience.
+ 10 years of experience in facing external customer delivery while delivering various projects.
+ 10 years of experience leading and managing delivery teams implementing technology solutions for external customers.
+ 5 years of experience scoping, pricing, and resourcing consulting or technology projects for external customers.
+ Experience working with cross-functional/matrixed teams in various Industry verticals.
Preferred qualifications:
+ Master's degree or MBA in Computer Science or a related technical field.
+ Experience navigating and resolving conflict within teams.
+ Experience in project/program management with the ability to apply multiple project/program management methodologies.
+ Ability to quickly learn, understand, and work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space.
+ Ability to collaborate effectively across organizational boundaries, build relationships, and import and export talent and ideas to achieve a broader organizational goal.
+ Ability to deliver a professional business and technical pitch to the C-Suite and board levels with excellent presentation skills.
As the Delivery Management Lead in Canada, you will be responsible for managing delivery of multi-year programs with many work streams. You will manage executive stakeholders inside and outside Google, including global service integrators who partner with Google to deliver to customers. You will regularly report to the Cloud Customer Experience leadership team on account-level and organizational risks and build your team to address these. You will be responsible for developing processes that quickly identify and help resolve account issues before they escalate.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
+ Design, build, lead, and inspire a team of technology program delivery professionals.
+ Support or lead complex, multidisciplinary projects. Manage project schedules, identify risks, and clearly communicate goals to project stakeholders. Coordinate team on the project's progress and deadlines as projects often span offices, time zones, and hemispheres.
+ Develop consulting program management engagement delivery playbook.
+ Organize and conduct regular stakeholder meetings, and communicate summaries and action items.
+ Put agreed-upon ideas and direction into action, ensure clear oversight and accountability, and drive for clarity and speed of decisions. Monitor the effectiveness and progress of key initiatives. Lead select key initiatives personally and collaboratively.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Specialized Product Delivery (SPD), Advisors & Consulting Services?
Internal Title:
L8, Consultant, Specialised Product Delivery
External Title:
Consultant, Specialized Product Delivery (SPD), Advisors & Consulting Services?
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results?
All About Us?
The Client Service team is a key differentiator for Mastercard, providing the innovative services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We provide customers across industries and geographies with a tailored portfolio of solutions to address their business needs. Within Services, the Mastercard Business Intelligence (MBI) suite of products, aims to bring to market innovative solutions combing the power of consulting and technology. With compelling offerings for financial institutions, retailers, telecommunications organizations, travel companies and more, our services drive efficiency and value and enable our customers to solve business problems from end to end. The role will lead initiatives to support the growth and scalability of the MBI product suite business in the region?
All About the Role?
Make an Impact as a Consultant, Specialized Product Delivery (SPD), Advisors & Consulting Services
Pro-actively engaging with customers to strengthen their internal skills, knowledge, and experience for Mastercard products and solutions?
Project managing the delivery of new and complex products and solutions to our customers?
Partnering with our product and sales teams to ensure clear communication to our customers, incl. developing and maintaining customer support and sales materials?
Acting as the knowledge expert on products and solutions and the most effective means of implementations?
Supporting data enablement and data insights related efforts to help customers leverage data for strategic decision-making
As a Consultant, you will be working together with our Product team on executing a well-designed on-boarding experience and providing on-going support to our customers and Mastercard. You will develop a deep understanding of our product features & functionalities and how these can be utilized to drive value for our customers?
Your Responsibilities
-Function as a coach for our customers. Coaching efforts will support our customers in implementing our products and solutions in ways that add value for their businesses, ultimately supporting our customers in their strategic goals.
-Conduct product demonstrations, develop and deliver training sessions and hosting webinars.
-Engage with users to improve their ability to utilize our products and solutions to derive insights and support business decisions.
-Visualize available data across multiple Mastercard solutions to demonstrate strength of insights available to Mastercard customers.
-Understand assigned delivery projects to ensure contractual objectives and delivery on-time goals are met.
-Contributes to the delivery of solutions that address customer needs that include data ingestion, data validation, data analysis, data reporting, insight generation.
-Analyses data from product delivery projects and reports on performance relative to success metrics
-Produce presentation materials, analytics and reports for customer or internal communications.
-Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete delivery and customer support tasks.
-Function as a liaison between the client and product development teams and assist with prioritization of client requested platform enhancements, customization, and/or client specific features.
-Researches and delivers solutions for complex problems and responds to inquiries on troubleshooting queries for customers.
All About You
-Experience in delivery of SaaS solutions or data products
-Proven experience working in Customer Delivery or Consulting fostering strong customer engagement, demonstrating value add to customers, and leading to successful product / project deliverables.
-Customer success mindset focused on delivering solutions that are scalable, leverage innovative technologies, and delightful for end-users.
-Proven ability to work with both business and technology stakeholders; strong writer, presenter, and speaker.
-Exceptional analytical and quantitative problem-solving skills
-Enthusiastic with the ability to inspire others and create a collaborative culture of teamwork.
-Demonstrated ability to develop relationships with both mid- and executive-level customer contacts.
All About Your Education & Skills?
-Bachelor's degree or equivalent qualification.
-Fluent local office language and English required; other languages desirable?
-Interpersonal communication and stakeholder management?
-Creative thinking and analytical reasoning to deliver business insights?
-Proficiency in using data analytics software (e.g., Python, R, SQL, SAS).
-Additional data and analytics experience in building, managing, and maintaining database structures, working with data visualization tools (e.g., Tableau, Power BI), or working with Hadoop framework and coding using Impala or Hive is preferred.
-Advanced Word, Excel, and PowerPoint skills required.
Toronto Base Salary Range: 78,000-129,000 CAD
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.