64 Stakeholder Management jobs in Canada
Director, Relationship Management

Posted 8 days ago
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Job Description
Insight Global is looking for a Director of Relationship Management for a leading human capital management client. This role will support senior leadership in developing
Director, Relationship Management

Posted 15 days ago
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Job Description
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
- Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
- Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
Well, this may be the role for you. Ready to make your mark?
As a Director, Relationship Management, in this position, reporting to the VP, you'll help our clients leverage ADP's exceptional business and technology solutions so they can focus on what matters most to them - growing their business.
ADP is looking for a leader for the Mid-market relationship management team. This is an influential role, with a team of over 13 professional relationship managers supporting ADP's clients. The role is an important pillar of the Client Success and is responsible for the health & optimization of our clients that use ADP Technology and HR services.
In addition to building strategic partnerships with our clients that choose ADP for their HR Technology needs; the role is also critical to maintaining ADP's position as the premier provider of Human Capital Management solutions. If you are interested in driving client strategy, building client relationships, managing a team, and are looking for a great growth opportunity, consider this role!
Ready to #MakeYourMark? Apply now!
To learn more about careers in Client Service at ADP, visit:
Assists the Client Success and Service Delivery Senior Leadership in creating a strategy for
Director, Relationship Management

Posted 15 days ago
Job Viewed
Job Description
- Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to progress?
- Do you want to continuously learn through ongoing training, development, and mentorship opportunities?
- Are you looking to be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights?
Well, this may be the role for you. Ready to make your mark?
As a Director, Relationship Management, in this position, reporting to the VP, you'll help our clients leverage ADP's exceptional business and technology solutions so they can focus on what matters most to them - growing their business.
ADP is looking for a leader for the Mid-market relationship management team. This is an influential role, with a team of over 13 professional relationship managers supporting ADP's clients. The role is an important pillar of the Client Success and is responsible for the health & optimization of our clients that use ADP Technology and HR services.
In addition to building strategic partnerships with our clients that choose ADP for their HR Technology needs; the role is also critical to maintaining ADP's position as the premier provider of Human Capital Management solutions. If you are interested in driving client strategy, building client relationships, managing a team, and are looking for a great growth opportunity, consider this role!
Ready to #MakeYourMark? Apply now!
To learn more about careers in Client Service at ADP, visit:
Assists the Client Success and Service Delivery Senior Leadership in creating a strategy for
Relationship Management Associate
Posted today
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Job Description
Closing Date (MM/DD/YYY):
09/05/2025
Worker Type:
Permanent
Language(s) Required:
French
Term Duration (in months):
Salary Range (plus eligible to receive a performance based incentive, applicable to position) :
$53,805 - $72,795
Use your passion for providing extraordinary customer service to support a sales team offering financing to local producers. You’ll work with the team to build relationships with customers, help create sales opportunities, prepare loan documents and prospect for business growth.
What you’ll do:
Proactively build and maintain relationships with customers
Partner with Relationship Managers identifying and communicating with high potential customers and prospects
Answer customer inquiries in a thorough and professional manner, creating sales opportunities
Assist in the loan approval process
Review loan files and ensure accurate completion of documentation
Enter customer and financial details into the lending system with a high degree of accuracy
What we’re looking for:
Organized and detailed multi-tasker with strong technical expertise
Confident communicator comfortable dealing with solicitors and financial institutions
Passion for building customer relationships and working in partnership with a team
Independent thinker able to make decisions and resolve issues
Analytical skills to notice and resolve errors, problems or numerical data inconsistencies
What you’ll need:
A diploma in business and at least two years of related experience (or equivalent combination of education and experience)
A love for agriculture
Bilingualism (English and French) is a strong asset
You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
- Indigenous Peoples
- Members of visible minority groups
- Persons with disabilities
- Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: . An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
Portfolio Manager (Relationship Management)
Posted today
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Job Description
Salary:
PORTFOLIO MANAGER, Successful Investor Wealth Management Inc.
We are an established wealth management and investment publishing firm with 25+ years experience in subscription marketing and independent portfolio management with assets under management verging on $1 billion and growing. Successful Investor Wealth Management (SIWM) is currently seeking a Portfolio Manager who specializes in Client Relationship Management.
We are transforming our business and experiencing significant growth and as a result SIWM is looking for an investment professional with strong relationship management skills who will provide high quality service to clients and contribute to the continued growth of the organization.
With the objective of growing and diversifying the client base, the ideal candidate will have a solid understanding of capital markets and be able to articulate SIWMs investment process and philosophy. Conducting a thorough assessment of each clients goals, objectives, and risk tolerance from which an appropriate investment strategy is developed is key to the role. As the organization puts more emphasis on value-added services such as retirement planning, tax and family financial planning, a high level of comfort with these value-added services will be important.
To achieve the above-mentioned goals, the candidate will be the primary point of contact on most portfolios. The selected candidate will have excellent interpersonal skills that will allow quick building of strong bonds of trust with SIWMs private clientele. The candidate will be self-sustaining, self-sufficient, and proactive but at the same time a team player able to evolve in a collegial environment and foster collaboration.
KEY RESPONSIBILITIES
- Develop a relationship of trust with existing and future clients of SIWM and be their primary point of contact.
- Manage, maintain, and enhance SIWMs relationships with its clients.
- Thoroughly assess each clients unique circumstances, goals, objectives, risk tolerances and constraint.
- Effectively communicate SIWMs investment philosophy and strategy as well as understanding and articulating our investment thesis on a sector and individual security basis.
- Coordinate and oversee the administrative aspects of the client relationship and ensure high quality and accuracy of information.
- Responsible for Know Your Client and suitability issues.
- Conduct all activities within a best-in-class culture of compliance and service.
- Seek opportunities to cross-sell or upsell to existing clients.
- Grow the business by identifying new sales and business development opportunities.
- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.
- Provide excellent service to maintain a positive reputation for the business.
- Resolve any client complaints promptly and professionally.
- Communicate with clients who express a desire to
Director, Client 360 (Client Relationship Management)
Posted today
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Job Description
Job Description
Company Description
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1 trillion in client assets under administration, we offer fund administration, banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help clients mitigate risk, enhance efficiency, and navigate the operational complexities of today’s investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we combine deep expertise with the strength and stability of a leading financial institution. To learn more, visit us at
#LI-Hybrid
Job DescriptionYou Will:
- Develop relationships with key decision makers and operations staff at our clients.
- Manage client relationships and act as escalation point for all client queries
- Own and manage incidents/errors end to end in a timely manner.
- Maintain a high level of client satisfaction and retention.
- Management and oversight of client specific SLA’s and KPI adherence by operations teams.
- Host monthly service calls with clients with our SLA and KPI data.
- Participate in client DDQ’s and oversight of periodic due diligence visits.
- Determine RAG rating for clients. Escalation to internal senior management where appropriate.
- Oversee and review client profitability and ownership of client
Senior Director, Customer Relationship Management - Corporate Real Estate
Posted 1 day ago
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Job Description
This role will collaborate closely with CRE's Design & Strategy and Facilities Management teams to ensure workplace solutions are not only future-ready and aligned to business goals, but also operationally effective and experience-driven.
**Key Responsibilities**
+ Serve as the primary CRE liaison for assigned internal business units and food services acting as a trusted advisor to senior leadership.
+ Gain deep insight into each business unit's strategy, headcount forecast, and functional needs to shape real estate plans and workplace solutions.
+ Partner with the Design & Strategy team to develop experience-forward, business-aligned environments.
+ Collaborate with Facilities Management to ensure day-to-day operations support a high-quality colleague experience.
+ Lead regular accommodation reviews and strategic planning sessions with business leaders to align space needs with business growth.
+ Represent business unit perspectives in enterprise-level portfolio planning and CRE decision-making.
+ Analyze occupancy, utilization, and colleague feedback data to identify and implement continuous improvement opportunities.
+ Drive alignment and accountability across CRE functions to deliver integrated, impactful workplace outcomes.
**Key Accountabilities**
+ Business Unit Satisfaction: Establish baseline satisfaction metrics within 90 days; demonstrate measurable improvement by year-end.
+ Workplace Strategy Alignment: Co-develop at least one long-term workplace solution or pilot per key business unit.
+ Space Optimization: Identify and action improvements in space utilization across at least 25% of supported business units.
+ Colleague Experience Feedback Loop: Launch or enhance a mechanism for capturing and acting on experience data.
+ Cross-Functional Collaboration: Establish effective working models with Design & Strategy and Facilities Management teams.
+ Strategic Roadmaps: Deliver 1-3 year accommodation roadmaps aligned to business and CRE strategies.
+ Executive Engagement: Conduct regular senior collaborator reviews and maintain high engagement across assigned business units.
**Qualifications**
+ 10+ years of progressive experience in corporate real estate, workplace strategy, or a related field.
+ 5+ years in a senior-level business partner, strategic advisory, or relationship management role.
+ Proven success working cross-functionally with design, strategy, and operational teams in a complex organization.
+ Strong understanding of workplace trends, including hybrid work, employee experience, and change management.
+ Excellent collaborator management, communication, and influencing skills.
+ Strategic thinker with the ability to balance business requirements, operational realities, and human-centered design.
**_When you join our team:_**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a .
**Referenced Salary Location**
Toronto, Ontario
**Modalidades de Trabajo**
Híbrido
**Salary range is expected to be between**
$105,750.00 CAD - $190,350.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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Client Relationship Analyst - TD Asset Management
Posted today
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Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
TD Wealth
**Pay Details:**
$80,000 - $100,000 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
The Client Relationship Associate is an integral part of TD Global Investment Solutions (TDGIS) Institutional Distribution Team. This position has primary accountability for providing a high level of client service support to Institutional Clients and Consultants at one of Canada's largest asset managers.
Daily interaction with Relationship Managers, Portfolio Managers and internal support teams will be required to fulfill Client and Consultant requests. Strong interpersonal skills are essential to maintain and expand relationships with external clients, numerous internal business functions and other team members. This position is both deadline-based and ad hoc in nature as two days are never the same, therefore flexibility is required.
This position provides the opportunity to join a diverse team with a strong culture focused on collaboration, delivering high quality results and personal development.
Accountabilities
+ Supporting our business growth through preparation and coordination of the client onboarding process
+ Develop partnerships with multiple internal departments leveraging their skills and resources to service client requests
+ As a primary contact for assigned Client relationships, maintaining "Best in Class" client experience will be a priority through effective coordination and execution of ongoing and ad hoc requests
+ Assume assignment of more complex client mandates and requests upon consistent demonstration of ability to effectively execute on challenging client deliverables
+ Provide timely, accurate and professional responses to client/consultant inquiries meeting service level agreements
+ Coordinate and facilitate meetings with internal stakeholders to support effective client on-boarding, client mandate changes and ad hoc requests as required
+ Cross train on Sales Support deliverables to provide team support as required
+ Exhibit strong time management and organizational skills understanding what deliverables to prioritize and re-prioritize as additional tasks are received
+ Develop an understanding of the product offerings and investment management industry practices
+ Participate in project related initiatives to enhance client experience
+ Collection of outstanding documentation and ad hoc compliance and audit requirements
Job Requirements:
+ 3+ years' experience in relevant functions
+ Possess excellent communications skills, both written and oral in French and English.
+ Exhibit particularly strong attention to detail along with exceptional time management and organizational skills.
+ Be a high energy, results oriented individual with a commitment to providing an exceptional level of service and a reputation for "getting things done";
+ Exhibit ability to work independently and in a team environment, on multiple tasks, providing assistance to sales professionals and guidance and direction to sales support staff.
+ Exhibit and execute proactively to address potential service or operational gaps,
+ Be a highly motivated individual with the ability to inspire peers to greater results;
+ Have at least three years' experience in a client service role, with expanding complexity;
+ Exhibit very strong interpersonal skills;
+ The ability to work in a fast-paced environment, meet multiple deadlines and prioritize activities;
+ Have a university degree and the Canadian Securities Course (CSC);
+ Enrolment in the Chartered Financial Analyst designation program is an asset.
+ Exhibit a keen interest in and knowledge of the Canadian investment management industry; knowledge of the Canadian pension industry is an asset;
+ Advanced user in MS Powerpoint, Word and Excel
**4 days required in the office**
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest
Senior Manager, Strategy and Business Analysis
Posted 3 days ago
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Job Description
About Capital One Canada.
For over 20 years, we've been on a mission to change banking for good and build relationships by making credit accessible, simple, intuitive and rewarding. We want to help Canadians succeed with credit, because we believe in people - in our customers, in our associates, and in talent like you!
Yes, we're a credit card company, but we're more than that too. With your help, we'll build the next generation of banking in Canada based on customer-focused values, compelling products and great engineering. Our Strategy & Analytics Roles are like management consulting, but better. From day one, you'll have the opportunity to work on solving complex problems, using data-driven decision making to enhance the overall business strategy, while still maintaining work/life balance.
At Capital One, we love to give our Strategy Analyst Managers the opportunity to rotate to roles across various teams, so while this role is within the Credit Modeling team, we will consider your application for multiple Strategy & Analytics teams as well as offer you the opportunity to rotate to new teams throughout your time at Capital One. This is part of our winning formula for creating great future leaders and as such, this role is well suited to high performers looking for growth opportunities.
About the Team
In this role, you'll be working with Business Analysts, Financial Analysts and Project Managers supporting Strategy and Business Development functions within Canada Card.
About the Role
The team is primarily responsible for identifying and evaluating new business opportunities, including products, marketing strategies, and partnerships. The team also supports senior leadership to understand market dynamics, competitor moves, and emerging trends.
As a Senior Manager, Business Analysis at Capital One, you will apply your strategic and analytical skills to major company challenges. You will develop and test strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
The Strategy team is responsible for working with the Canada leadership team to define long-term goals for the business that enable consistent and resilient growth. In addition, the team works to identify how these goals can be achieved, partnering with key stakeholders, and to prioritize and assess new opportunities and partnerships. The team also maintains close relationships with Capital One US counterparts and business partners to ensure alignment with enterprise strategy.
Your Responsibilities:
Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior, and to drive business to meet long-term goals
Business ownership: Have an ownership mindset, and P&L accountability for business cases. Strategic planning with a 1-6 month horizon
Leadership: May eventually manage and develop a team of analysts. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One
Execution: Coordinate and collaborate across the business to manage and sequence delivery of business cases and initiatives, build business requirements and execute against the growth strategy. Oversee multiple projects and programs concurrently
Partnership: Work closely with colleagues across Capital One including: Tech, Marketing, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business. Self-starter, and comfortable with blue-sky thinking and working with imperfect/incomplete information
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
Bachelor's Degree (Master's Degree preferred)
At least 5 years of experience in quantitative analysis/financial modeling
At least 5 years of experience in qualitative analysis
At least 3 years of experience in people management
At least 3 years of experience in project management
At least 2 years of experience in competitive/market analysis
Preferred Qualifications:
Corporate strategy decision making and problem solving using analytics with a basic understanding of credit card
Working at Capital One.
Enjoy a hybrid work environment, with 3 days in the office. Build a comfortable workspace with our one-time, Work From Home allowance and enjoy our head office located conveniently across the street from Union Station.
Live well-physically, financially and emotionally. Receive support for you and those who are most important to you, with full coverage for spouses, domestic partners, and dependents. With up to $3000 in mental health coverage and up to $5000 in tuition subsidies per year-and much more-you'll discover that Capital One is committed to helping you live your best life.
We may use your information for automated decision making. We may, for certain purposes, render a decision based exclusively on automated processing of your personal information as a part of the candidate screening process.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).