7,515 Staples jobs in Canada
Staples Promotional Products Account Consultant
Vaughan, Ontario
Staples
Posted 1 day ago
Job Viewed
Job Description
**Staples Promotional Products Account Consultant**
**Work Model: Hybrid**
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples, Inc. - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
Join Staples Promotional Products as an Account Consultant and be the driving force behind our success in building strong client partnerships across Canada! In this pivotal role, you'll market and sell SPP products and services to our existing clients, playing a vital part in achieving our team's sales and profit goals. You'll collaborate with dynamic sales support teams to ensure seamless ordering and delivery, and become the trusted point of contact for our valued clients. If you are passionate about customer satisfaction, creative solutions, and developing client relationships, this opportunity is designed for you.
What you'll be doing:
+ Drive sales with assigned Staples Promotional Products' clients, generating repeat-order opportunities and developing new sales pitches and opportunities to expand reach within the client organization(s).
+ Collaborate with Strategic Account Managers and Account Managers to process incoming quote requests, ensuring outstanding customer experiences and submit orders to the Special Order Team.
+ Work with cross-functional teams to ensure orders are fulfilled to customer requirements and satisfaction is maintained.
+ Stay current with new products and trends to maximize profit and market competitiveness.
+ Contribute to the team's sales and profit goals by supporting team members with overflow quote/order support and general sales assistance.
+ Build trust and long-term relationships with clients by fulfilling commitments and handling issues proactively.
+ Participate in team meetings, share best practices, and collaborate on proposal development and consultative selling techniques.
+ Maintain accurate records of sales activities and follow-up requirements in the designated system.
+ Assist in the development and maintenance of the SPP brand, adding value by understanding client business needs and offering creative, customized solutions.
+ Attend off-site client meetings and make sales calls as required; some travel (generally local) is involved.
What you bring to the table:
+ Excellent interpersonal, communication, and presentation skills, with a flair for sales and a customer-first mindset.
+ Highly proficient business writing and verbal communication abilities, with keen organizational skills and attention to detail.
+ Demonstrated ability to prioritize and manage multiple tasks/projects in a fast-paced environment.
+ Strong problem-solving, analytical, and negotiation skills, with creativity in developing merchandise solutions for clients.
+ Proficiency in Microsoft Office programs (Excel, Outlook, Word, PowerPoint).
+ Ability to build collaborative relationships and trust through open communication and a positive, supportive attitude-even during challenging situations.
+ Self-motivated with high energy and enthusiasm.
+ Experience with industry tools and knowledge (i.e.: decoration processes, quoting, SAGE) is an asset.
+ Valid driver's license and a vehicle in proper working condition required.
+ Some physical activity may be needed (packing/unpacking boxes for client or vendor events).
What's needed- Basic Qualifications:
+ 1+ years of sales or customer service experience (B2B sales environment preferred).
+ Experience in the Promotional Merchandise Industry is a strong asset.
+ University or college diploma in sales or business or equivalent work experience.
#LI-DNI
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call for more information.
**Work Model: Hybrid**
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples, Inc. - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
Join Staples Promotional Products as an Account Consultant and be the driving force behind our success in building strong client partnerships across Canada! In this pivotal role, you'll market and sell SPP products and services to our existing clients, playing a vital part in achieving our team's sales and profit goals. You'll collaborate with dynamic sales support teams to ensure seamless ordering and delivery, and become the trusted point of contact for our valued clients. If you are passionate about customer satisfaction, creative solutions, and developing client relationships, this opportunity is designed for you.
What you'll be doing:
+ Drive sales with assigned Staples Promotional Products' clients, generating repeat-order opportunities and developing new sales pitches and opportunities to expand reach within the client organization(s).
+ Collaborate with Strategic Account Managers and Account Managers to process incoming quote requests, ensuring outstanding customer experiences and submit orders to the Special Order Team.
+ Work with cross-functional teams to ensure orders are fulfilled to customer requirements and satisfaction is maintained.
+ Stay current with new products and trends to maximize profit and market competitiveness.
+ Contribute to the team's sales and profit goals by supporting team members with overflow quote/order support and general sales assistance.
+ Build trust and long-term relationships with clients by fulfilling commitments and handling issues proactively.
+ Participate in team meetings, share best practices, and collaborate on proposal development and consultative selling techniques.
+ Maintain accurate records of sales activities and follow-up requirements in the designated system.
+ Assist in the development and maintenance of the SPP brand, adding value by understanding client business needs and offering creative, customized solutions.
+ Attend off-site client meetings and make sales calls as required; some travel (generally local) is involved.
What you bring to the table:
+ Excellent interpersonal, communication, and presentation skills, with a flair for sales and a customer-first mindset.
+ Highly proficient business writing and verbal communication abilities, with keen organizational skills and attention to detail.
+ Demonstrated ability to prioritize and manage multiple tasks/projects in a fast-paced environment.
+ Strong problem-solving, analytical, and negotiation skills, with creativity in developing merchandise solutions for clients.
+ Proficiency in Microsoft Office programs (Excel, Outlook, Word, PowerPoint).
+ Ability to build collaborative relationships and trust through open communication and a positive, supportive attitude-even during challenging situations.
+ Self-motivated with high energy and enthusiasm.
+ Experience with industry tools and knowledge (i.e.: decoration processes, quoting, SAGE) is an asset.
+ Valid driver's license and a vehicle in proper working condition required.
+ Some physical activity may be needed (packing/unpacking boxes for client or vendor events).
What's needed- Basic Qualifications:
+ 1+ years of sales or customer service experience (B2B sales environment preferred).
+ Experience in the Promotional Merchandise Industry is a strong asset.
+ University or college diploma in sales or business or equivalent work experience.
#LI-DNI
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call for more information.
This advertiser has chosen not to accept applicants from your region.
0
Department Manager, Store Operations
Oshawa, Ontario
$60000 - $100000 Y
Sport Chek
Posted today
Job Viewed
Job Description
What You'll Do
- As a Department Sales Manager of Store Operations, you have a passion for sports and live an active lifestyle.
- The digital world is your wheelhouse and operational excellence is where you excel.
- Providing exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- You demonstrate a positive and engaged attitude when dealing with customers and employees and are responsible for coaching and developing your team.
- As an ambassador and leader of the customer experience you look to develop relationships with customers and provide mentorship and coaching to your team to ensure the same.
- Coach and develop your department team by setting expectations, keeping open lines of communication, coaching on a continual basis, providing constructive feedback, and ongoing support.
- Build and manage a daily game and sales plan for the department.
- Create development plans for full-time staff – providing support and coaching to improve any performance gaps.
- Communicate skills proven through effective huddles / meetings / coaching sessions.
- Develop and maintain a positive work environment for staff.
What You Bring
- Business Savvy – you have a customer focused mindset and can plan, execute, and drive sales.
- Leaders – you lead by example and have a passion for coaching, developing, and inspiring your team.
- Culture and brand ambassadors – you love the work and take pride in our brand.
- If you're a proven retail manager with a passion for people, our industry, and driving an exceptional customer experience, then this is definitely the place to be.
- Minimum of 2 years in a retail environment, preferably at a supervisory level.
- A proven track record of business growth and exceptional customer service skills.
- Demonstrated interest in or involvement in sports or the sporting goods industry an asset.
About Us
At Sport Chek, we want to find what moves you, and help build your career from there. As Canada's destination for footwear, apparel, and sporting goods; we believe that sport and activity has the power to help shape your style, your relationships, and your mind. Along with colleagues across the Canadian Tire family of companies, you'll be a part of a collaborative network of like-minded individuals who draw on their collective experience to best serve customers across all banners from coast-to-coast. Join us, where there's a place for you here.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
This advertiser has chosen not to accept applicants from your region.
1
Director, Retail Store Operations
Ottawa, Ontario
MacEwen Petroleum Inc.
Posted today
Job Viewed
Job Description
Job Description
Job Description
OVERVIEW:
Reporting directly to the Senior Vice President & General Manager, Quickie, the Director, Retail store Operations will be responsible for developing and driving operational excellence and training for the global retail business. With a well-documented record of success as an accomplished retail operations leader in the retail convenience industry, you will manage the existing retail business, develop the operational processes and policies, and support and contribute to training programs to engage our customer journey.
RESPONSIBILITIES:
Operational Process & Policies
- Manage store transitions with partners from across the organization.
- Manage operations to ensure effective execution of programs in-store to meet sales and profitability expectations.
- Develop operational processes and policies to drive efficiencies.
- Create initiatives that are best practices.
- Accountable for proper control systems and compliance, including standards, human resources, workplace health and safety, along with other legislative requirements.
Team Leadership
- Manage team of Territory Managers in Eastern Ontario and Quebec.
- Provide regular and ad hoc coaching to team members based on structured goals and day-to-day challenges.
- Quickly and professionally address any performance or personnel concerns.
Store Leadership
- Recommend and advise on real estate locations and budgeting pro-formas.
- Accountable for achieving financial results in retail stores.
- Lead business planning and forecast meetings for the division.
- Manage promotional flows and drive margin opportunities.
- Recruit, develop and motivate retail store teams.
- Identifying opportunities in existing retail operation. Take action and make necessary adjustments or changes where accountable. Make recommendations for change or improvement, in collaboration with data and feedback from relevant partners.
Expense Management
- Determine annual goals based on sales revenue, competitive changes and store changes.
- Monitor and maintain annual/quarterly and monthly plans to drive profitability through operating expense management.
Communication
- Develop robust communication vehicles to disseminate key information and directives.
- Organize and manage weekly store.
- Ensure that the business communicates objectives or business updates/changes to cross-functional partners, internal and external teams.
- Develop and manage the retail calendar for all activities, including marketing, events, product flow, and openings.
- Assess and identify opportunities to impact customer.
- Develop training materials to drive revenue and motivate teams.
- Training focus on customer service and leadership development.
- Create and implement customer service strategies, plans and materials to set the standard for all store staff.
Reporting
- Create store KPI's, monitor and develop reporting mechanisms.
- Evaluate performance drives to enhance revenue.
- Collaborate with Finance and lT to ensure all reporting is efficient and effective.
EDUCATION, SPECIALIZED KNOWLEDGE & SKILLS:
- Minimum 5 years of experience as a Retail Director or in a senior retail operation role.
- Strong competency with systems, operations, training and development.
- Builds collaborative relationships, fostering trust and valuing differences.
- Experience managing a fast-growing business, including store openings.
- Thorough understanding of grocery retail processes and store operations.
- Knowledge of the competitive retail environment & fuel business.
- Strong financial acumen and the ability to manage P&Ls, revenue plans and drive profitability.
- Effectively translates data into actionable insights.
- Ability to communicate effectively in both official languages is preferred.
OTHER:
- Demonstrates integrity and honesty, is a role model for others.
- Excellent interpersonal skills, open and transparent with an ability to communicate with all levels.
- Strong verbal and written presentation skills.
- Passion for retail and driving results.
- Available to travel extensively across the business frequently. Must have access to a vehicle and a clean driving record.
WHY JOIN THE QUICKIE TEAM?
- Learn and collaborate with the best in the industry.
- Supportive colleagues and leaders who are passionate about providing exceptional service.
- Competitive compensation package.
- 3 weeks vacation to start.
- Complete benefits program including health, medical, dental, and life insurance.
- RRSP plan with Company match from day one.
- “The perks” include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.
OUR CORE VALUES:
As a potential new colleague, it is important to us that when you consider a new opportunity, you understand a little about our company, its history, and its values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- Long-Term Focused - We value long-term success over short-term gains.
- Respect Each Other - Each person with whom we work, communicate, and do business is valued and treated with dignity and respect.
- Do The Right Thing - We stand by our word and do what's right.
- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- Ever Evolving - We embrace positive change and always seek to improve.
Quickie is a Canadian-owned, modern retail store with a customer-centric approach to convenient shopping. We have been a part of communities in Ontario and Quebec for over 50 years. In 2021, we joined MacEwen Petroleum, one of Canada’s leading independent petroleum and convenience store companies.
The Company's continuing success is based on each one of our Quickie employees and retailers living our core values. First and foremost is our commitment to taking care of our customers.
Before an offer of employment is extended, a minimum of two business references will be required and candidates must complete pre-employment testing which comprises a criminal record check.
Please notify Human Resources if you wish to receive this job posting in a different format or if you require any other accommodation during the recruitment process.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This posting is for a vacant position.
This advertiser has chosen not to accept applicants from your region.
2
Associate Project Manager- Store Operations
Toronto, Ontario
Andrews
Posted today
Job Viewed
Job Description
Job Description
Job Description
Salary:
Retail Operations - Associate Project Manager
Andrews | Luxury Women's Fashion | Toronto, ON
About Andrews
For over 30 years, Andrews has been Toronto's premier destination for luxury women's fashion, offering personalized styling services and curated collections across our locations. We combine heritage craftsmanship with modern innovation, serving discerning clients who value quality, service, and authentic relationships.As we embark on our digital transformation journey, we're building an AI-first organization with human expertise at its core - leveraging technology to enhance, not replace, the exceptional service that defines us.
Position Overview
We're seeking a forward-thinking Retail Operations - Associate Project Manager to drive operational excellence across our multi-location luxury retail environment. This role bridges strategic initiatives with day-to-day store operations, ensuring seamless experiences for our clients while championing our AI-enabled transformation.
The ideal candidate will combine traditional retail operations expertise with modern automation capabilities, helping us build intelligent systems that free our teams to focus on what matters most - creating extraordinary client experiences.
Reporting to senior leadership, you'll be instrumental in standardizing processes, implementing automation, and serving as the primary support for operational issues across our stores.
Core Responsibilities
Store Operations Support & Troubleshooting (30%)
- Serve as primary contact for store operational issues requiring immediate resolution
- Troubleshoot and coordinate solutions for technology, facility, and equipment challenges
- Manage store vendor relationships and service level agreements
- Develop AI-assisted troubleshooting procedures and automated escalation workflows
- Implement maintenance systems to minimize disruptions
- Build monitoring and alerting systems for critical store operations, exploring automated options during normal course of business
Strategic Project Management & Automation (40%)
- Convert leadership objectives into actionable project plans with measurable outcomes
- Implement assigned process automation initiatives using platforms like Zapier, Make.com, or N8N
- Implement AI-powered tools to streamline operations and reduce manual work
- Design and deploy automated workflows for cross-functional processes
- Champion adoption and train teams on rollout of assigned business process changes
- Drive the integration of generative AI into daily operations
Process Standardization & Digital Documentation (20%)
Establish a progressive roadmap to leverage
generative/conversational/agentic
AI powered and automated processes and tools for:
- Searchable Standard Operating Procedures
- Process documentation systems
- Training materials and interactive guides
- Workflow automations that ensure operational consistency
- Process mining to identify optimization opportunities
- Self-service knowledge bases
Performance Measurement & Intelligent Reporting (10%)
- Build automated dashboards and reporting systems
- Implement AI-driven analytics for predictive insights
- Create automated alert systems for KPI deviations
- Design intelligent monitoring for project ROI and cost optimization
- Develop predictive models for operational trends
- Automate monthly reporting workflows
Key Performance Indicators
- Store issue resolution: 4 hours (urgent) / 24 hours (standard)
- Automation implementation: 2+ new automated workflows monthly
- Process documentation: 10+ procedures optimized monthly
- Manual task reduction: 20% annually through automation
- Operational cost reduction: 5% annually
- AI tool adoption rate: 80% across managed teams
Required Qualifications
Essential Experience
- 3-5 years retail operations management in luxury/premium fashion
- Proven project management success in multi-location retail environments
- Demonstrated experience with automation platforms (Zapier, Make.com, N8N, or similar)
- Hands-on experience with generative AI tools (ChatGPT, Claude, or similar LLMs)
- Track record of implementing process automations that deliver measurable results
- Experience troubleshooting retail technology and facility issues
- Understanding of luxury retail customer experience standards
Technical Competencies
Digital Skills:
- Advanced proficiency in Microsoft 365 Suite (especially Excel)
- Experience with project management platforms (Asana preferred)
- Familiarity with POS systems (Shopify experience an asset)
- Strong analytical skills for data interpretation and process mapping
AI & Automation Skills:
- Automation Platforms: Practical experience with Zapier, Make.com, N8N, or similar no-code/low-code platforms
- AI Tools:
Demonstrated use of ChatGPT, Claude, or other LLMs for business applications
- Prompt Engineering: Ability to effectively interact with and direct AI systems
- Workflow Design: Experience mapping and automating multi-step processes
- API Integration: Basic understanding of connecting systems and data flows
- AI-Assisted Analysis: Using AI for data analysis, reporting, and insights
- Digital Transformation: Experience driving technology adoption in traditional environments
This advertiser has chosen not to accept applicants from your region.
3
Assistant Store Leader, Operations
Toronto, Ontario
Crate & Barrel
Posted 17 days ago
Job Viewed
Job Description
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment.
If you're creative, team spirited and have a passion for modern design, then join the team as Assistant Store Leader, Operations.
You are our merchandising visionary-and the leader of our back-of-house operations. Under the direction of the Store Leader and in partnership with the Assistant Store Leader, Visual you lead the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory. Both creative and strategic, you have a passion for logistics and energetic attitude to plan and communicate the overall merchandise design vision to your team. With an interest in leading store operations, you're a master of efficiency, ensuring things run smoothly in the back of the store as well as the front. You lead, direct and delegate the flow of product from receiving to the sales floor. Mentorship is also key. You lead, educate and empower your team to deliver great service to their internal and external customer while encouraging professional development.
A day in the life as an Assistant Store Leader.
+ In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
+ Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
+ Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
+ Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
+ Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
+ Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
+ Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
+ Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
+ Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.
What you'll bring to the table.
+ Your sense of personal style with a discerning eye and passion for design and home furnishings
+ Strong communication, interpersonal, and problem solving skills
+ Strong delegation skills in support of execution and driving results
+ Proven ability to build a culture focused on success and teamwork
We'd love to hear from you if you have.
+ 2+ years customer service or retail leadership experience
+ High school diploma/GED or equivalent, Associate degree or equivalent preferred
+ Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
If you're creative, team spirited and have a passion for modern design, then join the team as Assistant Store Leader, Operations.
You are our merchandising visionary-and the leader of our back-of-house operations. Under the direction of the Store Leader and in partnership with the Assistant Store Leader, Visual you lead the merchandising team to set the stage for all store activities through an organized storeroom and accurate inventory. Both creative and strategic, you have a passion for logistics and energetic attitude to plan and communicate the overall merchandise design vision to your team. With an interest in leading store operations, you're a master of efficiency, ensuring things run smoothly in the back of the store as well as the front. You lead, direct and delegate the flow of product from receiving to the sales floor. Mentorship is also key. You lead, educate and empower your team to deliver great service to their internal and external customer while encouraging professional development.
A day in the life as an Assistant Store Leader.
+ In collaboration with the Store Leader, manage and delegate workload and ensure execution of plans and strategies across the store and in assigned area.
+ Partner with the Store Leader to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling and training.
+ Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
+ Focus on promoting and driving sales as they pertain to, or are driven by, position and acting as the Leader on Duty (LOD).
+ Collaborate with Store Leader and other functional Assistant Store Leaders during new season planning and execution
+ Analyze results through reporting, translating numbers into actionable behaviors and goals in order to improve KPI results.
+ Ensure all customers are provided gracious, quick and efficient service. Set expectations and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and the company to both internal and external customers in all forms of communication.
+ Communicate regularly with the management team concerning all aspects of sales, customer feedback/traffic and associate training/performance. Participate in weekly store walk-throughs with the management team and follow-up as required.
+ Stay up to date on all store initiatives and communications that are received, sharing with associates when appropriate.
What you'll bring to the table.
+ Your sense of personal style with a discerning eye and passion for design and home furnishings
+ Strong communication, interpersonal, and problem solving skills
+ Strong delegation skills in support of execution and driving results
+ Proven ability to build a culture focused on success and teamwork
We'd love to hear from you if you have.
+ 2+ years customer service or retail leadership experience
+ High school diploma/GED or equivalent, Associate degree or equivalent preferred
+ Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as "the Company". The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
This advertiser has chosen not to accept applicants from your region.
4
Assistant Store Manager Operations, BB
Calgary, Alberta
RONA
Posted 1 day ago
Job Viewed
Job Description
At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become an essential part of the Rona team and lead key store operations while developing your management and process optimization skills. You'll have the opportunity to supervise dynamic teams, improve operational efficiency and play a central role in our store's success. Your expertise will help us deliver exceptional customer service and achieve ambitious targets, while providing a stimulating and rewarding environment for your career.
# **Your role:**
- Oversee all checkout and warehouse operations (e.g., freight flow, delivery, fulfillment, cashiers, admin office, PUIS desk, etc.), while driving productivity and efficiency in all non- selling activities
- Drive collaboration between day and night operations teams to ensure effective flow of work between day and night operations and no unnecessary duplication of activities
- Drive execution of all service, sales and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed
- Anticipate and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals
- Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area
- Other related tasks to ensure the store runs smoothly
# **What we're looking for:**
- 5 years of experience managing associates in a retail environment
- 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
- Bachelor's degree, certification, or background in logistics or in related field is a plus
- Experience working with store computer systems
- Strong working knowledge of Microsoft Office Suite
- Any combination of relevant education and professional experience will be considered
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.
You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.
So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:
- An inclusive and safe working environment
- Promotion of work-life balance
- Exclusive employee discounts
- Benefits: insurance (certain conditions apply), annual salary review, etc.
- Opportunities for advancement within the company
- An employer that’s involved in the community
- Teamwork and ongoing training
- A comprehensive training program for all new hires
- A student incentive program
- And much more!
Become an essential part of the Rona team and lead key store operations while developing your management and process optimization skills. You'll have the opportunity to supervise dynamic teams, improve operational efficiency and play a central role in our store's success. Your expertise will help us deliver exceptional customer service and achieve ambitious targets, while providing a stimulating and rewarding environment for your career.
# **Your role:**
- Oversee all checkout and warehouse operations (e.g., freight flow, delivery, fulfillment, cashiers, admin office, PUIS desk, etc.), while driving productivity and efficiency in all non- selling activities
- Drive collaboration between day and night operations teams to ensure effective flow of work between day and night operations and no unnecessary duplication of activities
- Drive execution of all service, sales and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed
- Anticipate and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals
- Interview, select, develop and provide direct leadership over a team that supports product categories in assigned area
- Other related tasks to ensure the store runs smoothly
# **What we're looking for:**
- 5 years of experience managing associates in a retail environment
- 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
- Bachelor's degree, certification, or background in logistics or in related field is a plus
- Experience working with store computer systems
- Strong working knowledge of Microsoft Office Suite
- Any combination of relevant education and professional experience will be considered
If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.
RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service and Sales Associate
Waterloo, Ontario
The Hertz Corporation
Posted 3 days ago
Job Viewed
Job Description
**Wage:** $18.00 per hour. Effective October 1, 2025, hourly rate will be $18.25 per hour
**Job Description:**
The part time **Sales and Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**Job Description:**
The part time **Sales and Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
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6
Customer Service and Sales Associate
Mississauga, Ontario
The Hertz Corporation
Posted 3 days ago
Job Viewed
Job Description
**Wage:** $18.00 per rate. Effective October 1, 2025, hourly rate will be $18.25 per hour
**Job Description:**
The part time **Sales and Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**Job Description:**
The part time **Sales and Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
7
Customer Service and Sales Associate
Vancouver, British Columbia
The Hertz Corporation
Posted 3 days ago
Job Viewed
Job Description
**Wage:** $18.25 per hour
**Job Description:**
The part time **Sales and Customer Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen. High School diploma or equivalent required. Must be 20 years of age or older. A valid driver's license is required.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**Job Description:**
The part time **Sales and Customer Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen. High School diploma or equivalent required. Must be 20 years of age or older. A valid driver's license is required.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
8
Customer Service and Sales Associate
Langley, British Columbia
The Hertz Corporation
Posted 3 days ago
Job Viewed
Job Description
**Wage:** $18.25 per hour
**Job Description:**
The part time **Sales and Customer Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen. High School diploma or equivalent is required. Must be 20 years of age or older. A valid driver's license is required. Must be able to work on your feet for most of your shift. Must be able to work in all weather conditions.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**Job Description:**
The part time **Sales and Customer Service Associate** consult with customers about the Hertz Rental Car program. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. ability to provide world-class customer services and sales support. The responsibilities also include building rapport and upselling customers on additional features and benefits. This position also ensures vehicles are prepared for customer pick-up, which includes inspecting cleanliness, damage, fuel, and filling all fluids.
**Qualifications:**
Strong communication skills and the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. All employment is contingent on the successful completion of a background screen. High School diploma or equivalent is required. Must be 20 years of age or older. A valid driver's license is required. Must be able to work on your feet for most of your shift. Must be able to work in all weather conditions.
**Apply** today and shift your **career** into drive for **tomorrow** !
**Benefits and Perks:**
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion! Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz Rental
+ Discounted Travel and Food
+ Career Growth with hands-on learning
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This advertiser has chosen not to accept applicants from your region.
9