409 Staples jobs in Richmond Hill
Manager Merchandising, Staples Promotional Products
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
We're looking for a strong, well-rounded Merchandising Manager to lead a team of merchandisers and elevate how we work-creatively, strategically, and operationally. In this role, you'll bring structure to day-to-day execution, mentorship that empowers a growing team, and creative strategy to customer projects. You'll also play a key role in evolving our vendor partnerships, leveraging data to make smarter decisions, and using tools + tech to drive better results across the board.
This isn't just about curating great product-it's about making the work better, faster, and more impactful.
What you'll be doing:
+ Lead and Develop the Merchandising Team: Coach, mentor, and manage a high-performing team-ensuring clear prioritization, strong execution, and a culture of accountability, growth, and collaboration.
+ Manage Workflow + Project Execution: Oversee team resourcing and workload across key deliverables including RFPs, onboarding, seasonal refreshes, and client initiatives-ensuring timelines, quality, compliance, and creative standards are met.
+ Inspire Creative Merchandising Strategy: Shape the creative vision for customer + vertical collections and projects. Elevate how we present product-through inspiring briefs, strong curation, and strategic decks that tell a story and reflect brand love.
+ Improve Tools, Templates + Scalable Processes: Institutionalize smarter ways of working through standardized merchandising briefs, templates, and presentation frameworks. Help the team work faster and more strategically.
+ Build a Data-Enabled Merch Function: Own and evolve reporting structures that help the team make data-informed decisions on product performance, vendor mix, and program assortment planning.
+ Champion Systems + Tech-Enabled Solutions: Ensure the team is equipped to work effectively within merchandising systems and tools. Identify opportunities to improve how we work, adapt to evolving platforms, and help guide the team through change with clarity and confidence.
+ Execute Vendor Strategy + Build Team Capability: Develop vendor relationships and strategic briefs to secure the right support and empower vendors to deliver proactive, solutions-focused recommendations. Elevate team capability to support execution of the vendor strategy, ensuring D+P targets and incentives align with team and customer goals.
+ Oversee RFP + Program Onboarding Support: Provide oversight and support for merchandising components of RFPs and new program onboarding-ensuring accuracy, alignment to brand standards, and a seamless transition into execution.
+ Enable Cross-Functional Collaboration + Accountability: Work closely with Vendor Relations, Account Services, Sales, and vendors-while also setting up the team to own accuracy, communication, and execution across all merchandising deliverables.
+ Scale Merchandise Experiences to Drive Growth Through Special Projects: Bring merchandising expertise to cross-functional strategic initiatives-helping shape, scale, and execute branded merchandise experiences that support customer and business growth.
What you bring to the table:
+ Proven leadership and team management skills with a strong track record in merchandising or a similar role
+ Strategic thinker with the ability to connect business goals to daily execution and cross-functional priorities
+ Strong analytical mindset; confident using Excel, reporting tools, and dashboards to drive decisions and guide teams
+ Excellent communicator-verbal, written, and visual-with strong collaboration skills across sales, marketing, and vendor teams
+ Creative sensibility with a focus on product storytelling, brand alignment, and thoughtful assortment planning
+ Demonstrated ability to improve processes, implement tools, and adapt in a fast-paced, evolving environment
+ Experience managing seasonal product planning, timelines, and workload in high-pressure, deadline-driven settings
+ Comfortable with platforms like Monday.com, Excel, and eComm or merchandising systems; quick to learn new technologies
+ Team-first mindset with curiosity, ownership, and a drive to make meaningful impact
What's needed- Basic Qualifications:
+ 4+ years of experience in retail management or a related field.
+ 4+ years of merchandising, buying, or product development experience.
+ 2+ years of team leadership or mentorship experience.
What's needed- Preferred Qualifications:
+ Bachelor's degree in Business, Retail Management, Fashion Merchandising, or related field.
+ Bilingual.
+ Familiarity with project management tools like Monday.com.
+ eCommerce Merchandising experience.
+ Advanced training or certification in merchandising or retail management.
+ Demonstrated success in implementing innovative merchandising strategies.
+ Experience managing vendor relationships and large customer accounts.
+ Working knowledge of Olympic Processes and regulations.
+ Working Knowledge of Product Safety Testing and compliance.
We Offer:
+ Inclusive culture with associate-led Business Resource Groups
+ Vacation Allotment and Holiday Schedule
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
#LI-TW1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
We're looking for a strong, well-rounded Merchandising Manager to lead a team of merchandisers and elevate how we work-creatively, strategically, and operationally. In this role, you'll bring structure to day-to-day execution, mentorship that empowers a growing team, and creative strategy to customer projects. You'll also play a key role in evolving our vendor partnerships, leveraging data to make smarter decisions, and using tools + tech to drive better results across the board.
This isn't just about curating great product-it's about making the work better, faster, and more impactful.
What you'll be doing:
+ Lead and Develop the Merchandising Team: Coach, mentor, and manage a high-performing team-ensuring clear prioritization, strong execution, and a culture of accountability, growth, and collaboration.
+ Manage Workflow + Project Execution: Oversee team resourcing and workload across key deliverables including RFPs, onboarding, seasonal refreshes, and client initiatives-ensuring timelines, quality, compliance, and creative standards are met.
+ Inspire Creative Merchandising Strategy: Shape the creative vision for customer + vertical collections and projects. Elevate how we present product-through inspiring briefs, strong curation, and strategic decks that tell a story and reflect brand love.
+ Improve Tools, Templates + Scalable Processes: Institutionalize smarter ways of working through standardized merchandising briefs, templates, and presentation frameworks. Help the team work faster and more strategically.
+ Build a Data-Enabled Merch Function: Own and evolve reporting structures that help the team make data-informed decisions on product performance, vendor mix, and program assortment planning.
+ Champion Systems + Tech-Enabled Solutions: Ensure the team is equipped to work effectively within merchandising systems and tools. Identify opportunities to improve how we work, adapt to evolving platforms, and help guide the team through change with clarity and confidence.
+ Execute Vendor Strategy + Build Team Capability: Develop vendor relationships and strategic briefs to secure the right support and empower vendors to deliver proactive, solutions-focused recommendations. Elevate team capability to support execution of the vendor strategy, ensuring D+P targets and incentives align with team and customer goals.
+ Oversee RFP + Program Onboarding Support: Provide oversight and support for merchandising components of RFPs and new program onboarding-ensuring accuracy, alignment to brand standards, and a seamless transition into execution.
+ Enable Cross-Functional Collaboration + Accountability: Work closely with Vendor Relations, Account Services, Sales, and vendors-while also setting up the team to own accuracy, communication, and execution across all merchandising deliverables.
+ Scale Merchandise Experiences to Drive Growth Through Special Projects: Bring merchandising expertise to cross-functional strategic initiatives-helping shape, scale, and execute branded merchandise experiences that support customer and business growth.
What you bring to the table:
+ Proven leadership and team management skills with a strong track record in merchandising or a similar role
+ Strategic thinker with the ability to connect business goals to daily execution and cross-functional priorities
+ Strong analytical mindset; confident using Excel, reporting tools, and dashboards to drive decisions and guide teams
+ Excellent communicator-verbal, written, and visual-with strong collaboration skills across sales, marketing, and vendor teams
+ Creative sensibility with a focus on product storytelling, brand alignment, and thoughtful assortment planning
+ Demonstrated ability to improve processes, implement tools, and adapt in a fast-paced, evolving environment
+ Experience managing seasonal product planning, timelines, and workload in high-pressure, deadline-driven settings
+ Comfortable with platforms like Monday.com, Excel, and eComm or merchandising systems; quick to learn new technologies
+ Team-first mindset with curiosity, ownership, and a drive to make meaningful impact
What's needed- Basic Qualifications:
+ 4+ years of experience in retail management or a related field.
+ 4+ years of merchandising, buying, or product development experience.
+ 2+ years of team leadership or mentorship experience.
What's needed- Preferred Qualifications:
+ Bachelor's degree in Business, Retail Management, Fashion Merchandising, or related field.
+ Bilingual.
+ Familiarity with project management tools like Monday.com.
+ eCommerce Merchandising experience.
+ Advanced training or certification in merchandising or retail management.
+ Demonstrated success in implementing innovative merchandising strategies.
+ Experience managing vendor relationships and large customer accounts.
+ Working knowledge of Olympic Processes and regulations.
+ Working Knowledge of Product Safety Testing and compliance.
We Offer:
+ Inclusive culture with associate-led Business Resource Groups
+ Vacation Allotment and Holiday Schedule
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
#LI-TW1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
0
Staples Promotional Products: Sales Enablement Specialist
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
**Staples is business to business. You're what binds us together.**
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
**What you will be doing:**
The Sales Growth Specialist will directly impact our team's ability to win more business, increase margin and profitability. The role entails several aspects of research, development and implementation of initiatives that will target our highest potential customers. Providing operational, analytic and project management support for the 25 Focus Accounts, as well as advising SPP senior leadership on new opportunities for business growth. The Growth specialist will among other activities assist in the development of business reviews, analysis of customer profitability across SPP segments, customer/industry research, and assist with development of growth activities and demand generation plans. More specifically growth opportunities are defined as selling more to existing customers, finding new buyers to sell to, and/or selling more profitably.
+ Contribute thought leadership and strategic input to SPP's Sales team
+ Conduct research and leverage data and analytics to identify opportunities for improvement
+ Highlight possibilities from this analysis and make recommendations on how to grow more quickly or efficiently
+ Customer Growth
+ Identify and execute key initiatives to drive growth among a select group of high growth customers
+ Increase opportunity win rate through strategic focus
+ Use content to drive customer awareness of SPP capabilities and experience in delivering custom solutions to unique problems
+ Identify and report on KPIs for every project
+ Deliver enhanced margin rate and $ by assisting the Account Manager with large order execution, and strategic negotiation
+ Drive incremental revenue and margin profitability with existing and new SPP customers
+ Develop expertise in sales around deal profitability
+ Identify new opportunities to create revenue by leveraging existing capabilities or partnering with complimentary providers
+ Assist the eStore (Programs) team with delivering key metrics for eStore success. Namely driving more customers to our ecommerce platforms, increasing check out metrics, and increasing basket size
+ Implement and review Operating Profit Model to provide recommendations around growth investment and cost to serve
+ Assist in delivering growth targets by working with specific high-potential accounts and salespeople to increase profit
**What You Bring to the Table:**
+ Strong communication and collaboration skills, with the ability to work cross-functionally and influence without authority.
+ Experience with sales tools and platforms such as CRM systems (e.g., Salesforce), learning management systems (LMS), and content management tools.
+ Analytical mindset, with the ability to interpret sales data and feedback to inform enablement strategies.
+ Proven ability to manage multiple projects simultaneously, meet deadlines, and adapt in a fast-paced environment.
**What's needed: Basic Qualifications:**
+ 3+ years' experience with Sales Enablement, Sales, Project Management, or equivalent
+ Bachelor's degree or equivalent work experience
**What's needed- Preferred Qualifications:**
+ Experience supporting sales teams in a B2B environment, especially within technology, SaaS, or digital commerce industries.
+ Familiarity with sales methodologies such as Miller Heiman, Challenger, or SPIN Selling.
+ Enablement certifications (e.g., from Sales Enablement PRO, HubSpot Academy, or Salesforce Trailhead).
+ Proficiency in enablement and analytics tools, such as Highspot, Seismic, Gong, Showpad, or Tableau.
+ Strong instructional design or content development skills, with experience creating engaging training materials and resources.
+ Change management or project management experience, ideally with exposure to Agile or cross-functional project delivery.
**We Offer:**
+ Competitive salary
+ Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
+ Flexible PTO and Holiday Schedule (10 observed paid holiday), Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
+ Growth & development opportunities.
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
**What you will be doing:**
The Sales Growth Specialist will directly impact our team's ability to win more business, increase margin and profitability. The role entails several aspects of research, development and implementation of initiatives that will target our highest potential customers. Providing operational, analytic and project management support for the 25 Focus Accounts, as well as advising SPP senior leadership on new opportunities for business growth. The Growth specialist will among other activities assist in the development of business reviews, analysis of customer profitability across SPP segments, customer/industry research, and assist with development of growth activities and demand generation plans. More specifically growth opportunities are defined as selling more to existing customers, finding new buyers to sell to, and/or selling more profitably.
+ Contribute thought leadership and strategic input to SPP's Sales team
+ Conduct research and leverage data and analytics to identify opportunities for improvement
+ Highlight possibilities from this analysis and make recommendations on how to grow more quickly or efficiently
+ Customer Growth
+ Identify and execute key initiatives to drive growth among a select group of high growth customers
+ Increase opportunity win rate through strategic focus
+ Use content to drive customer awareness of SPP capabilities and experience in delivering custom solutions to unique problems
+ Identify and report on KPIs for every project
+ Deliver enhanced margin rate and $ by assisting the Account Manager with large order execution, and strategic negotiation
+ Drive incremental revenue and margin profitability with existing and new SPP customers
+ Develop expertise in sales around deal profitability
+ Identify new opportunities to create revenue by leveraging existing capabilities or partnering with complimentary providers
+ Assist the eStore (Programs) team with delivering key metrics for eStore success. Namely driving more customers to our ecommerce platforms, increasing check out metrics, and increasing basket size
+ Implement and review Operating Profit Model to provide recommendations around growth investment and cost to serve
+ Assist in delivering growth targets by working with specific high-potential accounts and salespeople to increase profit
**What You Bring to the Table:**
+ Strong communication and collaboration skills, with the ability to work cross-functionally and influence without authority.
+ Experience with sales tools and platforms such as CRM systems (e.g., Salesforce), learning management systems (LMS), and content management tools.
+ Analytical mindset, with the ability to interpret sales data and feedback to inform enablement strategies.
+ Proven ability to manage multiple projects simultaneously, meet deadlines, and adapt in a fast-paced environment.
**What's needed: Basic Qualifications:**
+ 3+ years' experience with Sales Enablement, Sales, Project Management, or equivalent
+ Bachelor's degree or equivalent work experience
**What's needed- Preferred Qualifications:**
+ Experience supporting sales teams in a B2B environment, especially within technology, SaaS, or digital commerce industries.
+ Familiarity with sales methodologies such as Miller Heiman, Challenger, or SPIN Selling.
+ Enablement certifications (e.g., from Sales Enablement PRO, HubSpot Academy, or Salesforce Trailhead).
+ Proficiency in enablement and analytics tools, such as Highspot, Seismic, Gong, Showpad, or Tableau.
+ Strong instructional design or content development skills, with experience creating engaging training materials and resources.
+ Change management or project management experience, ideally with exposure to Agile or cross-functional project delivery.
**We Offer:**
+ Competitive salary
+ Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
+ Flexible PTO and Holiday Schedule (10 observed paid holiday), Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
+ Growth & development opportunities.
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
1
Manager, Business Development- Staples Promotional Products
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
The Business Development Manager will develop a structure and strategy to build a BD lead pipeline for key strategic partnerships including Staples Canada, SPP US and other niche opportunities as needed - such as creative and marketing agencies.
They will be responsible for the Staples Canada (Promo Partners) Strategic BD Partnership, and manage Staples Canada stakeholders (up to Dir level) including collaborative capabilities presentations, lead qualification and negotiation on financial split of opportunities. Partnership with Staples will continue to be a key channel for BD success.
The Business Development Manager will also work closely with the SPP Canada Director of Sales and Sales Managers on all retention RFP's and line of business extension proposals. They will also work closely with the AVP, BD and BD Execs in SPP US to strategize on cross-border funnel build and opportunities.
This role goes beyond management of BD opportunities, taking a bigger-picture and strategic view on how to enable a channel of business (e.g. Partnerships), working closely with SPP internal teams including Sales, Marketing and Merchandising to develop a robust playbook and toolset to enable growth.
What you'll be doing:
+ Establishes and maintains direct contact with our Staples Canada and SPP US partners, building relationships that fuel the pipeline.
+ Develops lead acquisition and nurture strategies to a) build the funnel, b) increase win rate.
+ Works with appropriate Staples Professional, Staples Retail, Staples Promotional Products Global offices and HQ departments to proactively pitch SPP Canada.
+ Establishes strategic partnerships with 3rd parties such as creative and marketing agencies, with potential for shared business growth and referrals via an established contract structure.
+ Responds to Requests for Proposals (RFPs), Requests for Quotation (RFQs), as well as other unsolicited proposal information. This includes working with internal SPP teams to shape a strategic response, and overseeing/ensuring timely execution of pricing, product sampling to meet key RFP criteria and be competitive at market.
+ Develops strategies to ensure appropriate gross margin levels for all affected divisions are achieved.
+ Ongoing training and development of the Staples Promotional Products sales team as it relates to organizational capabilities, BD and onboarding and ramp processes.
+ Develops and delivers presentations to prospective accounts.
+ Works with Sales Enablement to maximize margin opportunities on large order opportunities and account renewals.
+ Leads renewal/retention efforts for large strategic accounts, in partnership with the SPP Sales team.
+ Develops, facilitates and executes the ramping playbook to ensure all new customers reach their maximum potential quickly.
What you bring to the table:
+ Strategic mindset with strong business, financial, and operational acumen
+ Ability to thrive in agile, fast-paced environments and manage competing priorities
+ Strong communication, negotiation, and presentation skills
+ Consultative and strategic selling skills with executive-level customer engagement
+ Proven success in developing sales strategies, setting targets, and driving market growth
+ Skilled in project management, time management, and organizational effectiveness
+ Ability to build and maintain relationships, foster connections, and network effectively
+ Strong analytical skills with the ability to interpret data and drive insights
+ Passion for brand-building and customer experience
+ Effective storyteller with persuasive pitch and influence skills
+ Ability to collaborate cross-functionally and transition business to Account Managers seamlessly
+ Technologically savvy and comfortable using innovative tools to engage prospects
+ Independent, self-motivated, and capable of leading teams to results
What's needed- Basic Qualifications:
+ Bachelor's degree or equivalent work experience.
+ 5+ years in Sales, Business Development, Marketing
+ Must have a successful track record of business development, specifically selling into Canada's Fortune 500 and other large enterprise customers.
What's needed- Preferred Qualifications:
+ Consultative/Strategic selling skills with the ability to interface with customers at the most senior levels
+ Ability to understand and articulate the value propositions of all SPP LOBs to a customer
+ Bilingual in English and French (oral and written) an asset, though not required
+ Strong analytical skills, motivation, along with the ability to focus and balance tasks
+ Strong verbal, written, and presentation skills
+ Time management and organization skills
+ Strong business, financial, operations, and technology acumen
+ Need to function independently with minimal supervision
We Offer:
+ Inclusive culture with associate-led Business Resource Groups
+ Vacation Allotment and Holiday Schedule
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
The Business Development Manager will develop a structure and strategy to build a BD lead pipeline for key strategic partnerships including Staples Canada, SPP US and other niche opportunities as needed - such as creative and marketing agencies.
They will be responsible for the Staples Canada (Promo Partners) Strategic BD Partnership, and manage Staples Canada stakeholders (up to Dir level) including collaborative capabilities presentations, lead qualification and negotiation on financial split of opportunities. Partnership with Staples will continue to be a key channel for BD success.
The Business Development Manager will also work closely with the SPP Canada Director of Sales and Sales Managers on all retention RFP's and line of business extension proposals. They will also work closely with the AVP, BD and BD Execs in SPP US to strategize on cross-border funnel build and opportunities.
This role goes beyond management of BD opportunities, taking a bigger-picture and strategic view on how to enable a channel of business (e.g. Partnerships), working closely with SPP internal teams including Sales, Marketing and Merchandising to develop a robust playbook and toolset to enable growth.
What you'll be doing:
+ Establishes and maintains direct contact with our Staples Canada and SPP US partners, building relationships that fuel the pipeline.
+ Develops lead acquisition and nurture strategies to a) build the funnel, b) increase win rate.
+ Works with appropriate Staples Professional, Staples Retail, Staples Promotional Products Global offices and HQ departments to proactively pitch SPP Canada.
+ Establishes strategic partnerships with 3rd parties such as creative and marketing agencies, with potential for shared business growth and referrals via an established contract structure.
+ Responds to Requests for Proposals (RFPs), Requests for Quotation (RFQs), as well as other unsolicited proposal information. This includes working with internal SPP teams to shape a strategic response, and overseeing/ensuring timely execution of pricing, product sampling to meet key RFP criteria and be competitive at market.
+ Develops strategies to ensure appropriate gross margin levels for all affected divisions are achieved.
+ Ongoing training and development of the Staples Promotional Products sales team as it relates to organizational capabilities, BD and onboarding and ramp processes.
+ Develops and delivers presentations to prospective accounts.
+ Works with Sales Enablement to maximize margin opportunities on large order opportunities and account renewals.
+ Leads renewal/retention efforts for large strategic accounts, in partnership with the SPP Sales team.
+ Develops, facilitates and executes the ramping playbook to ensure all new customers reach their maximum potential quickly.
What you bring to the table:
+ Strategic mindset with strong business, financial, and operational acumen
+ Ability to thrive in agile, fast-paced environments and manage competing priorities
+ Strong communication, negotiation, and presentation skills
+ Consultative and strategic selling skills with executive-level customer engagement
+ Proven success in developing sales strategies, setting targets, and driving market growth
+ Skilled in project management, time management, and organizational effectiveness
+ Ability to build and maintain relationships, foster connections, and network effectively
+ Strong analytical skills with the ability to interpret data and drive insights
+ Passion for brand-building and customer experience
+ Effective storyteller with persuasive pitch and influence skills
+ Ability to collaborate cross-functionally and transition business to Account Managers seamlessly
+ Technologically savvy and comfortable using innovative tools to engage prospects
+ Independent, self-motivated, and capable of leading teams to results
What's needed- Basic Qualifications:
+ Bachelor's degree or equivalent work experience.
+ 5+ years in Sales, Business Development, Marketing
+ Must have a successful track record of business development, specifically selling into Canada's Fortune 500 and other large enterprise customers.
What's needed- Preferred Qualifications:
+ Consultative/Strategic selling skills with the ability to interface with customers at the most senior levels
+ Ability to understand and articulate the value propositions of all SPP LOBs to a customer
+ Bilingual in English and French (oral and written) an asset, though not required
+ Strong analytical skills, motivation, along with the ability to focus and balance tasks
+ Strong verbal, written, and presentation skills
+ Time management and organization skills
+ Strong business, financial, operations, and technology acumen
+ Need to function independently with minimal supervision
We Offer:
+ Inclusive culture with associate-led Business Resource Groups
+ Vacation Allotment and Holiday Schedule
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
2
SMB Sales Manager - Staples Promotional Products (Hybrid)
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team.
You will lead SPP Canada's Small and Mid-Sized Business (SMB), which is a specialized group dedicated to nurturing and expanding existing client relationships of small and mid-sized businesses, field sales and manage the affiliate partnerships (Promo Partners) with Staples Canada (SC) and Staples Professional (SP). Their primary focus is on maximizing the value of accounts by deepening client reach and engagement, driving upsells or cross-sells, and ensuring growth through customer satisfaction and retention.
What you'll be doing:
+ Sales Strategy and Execution:
+ Formulate and execute sales strategy for the vertical, aligning with SPP's pillars: Relentlessly Pursue Growth, Serve the Customer with Excellence, and Build Better, Together.
+ Drive sales growth within the vertical, surpassing sales and net margin budgets.
+ Guide the team on pricing strategies, utilizing industry knowledge and market trends.
+ Make strategic decisions to grow the Line of Business opportunities, increasing margin and market share.
+ Forecasting and Reporting:
+ Monitor sales data, funnel build, and performance indicators for strategic planning.
+ Deliver precise sales forecasts per fiscal period, with a variance of +/- 3%.
+ Provide and/or contribute to account-specific forecasts for assigned small and mid-tier accounts.
+ Business Development:
+ Identify, acquire, and onboard new customer opportunities within the vertical.
+ Support the Business Development team with transactional quotes and sales.
+ Lead team participation in dormant account growth initiatives.
+ Customer Relations:
+ Sustain and enhance relationships with current key clients, focusing on account retention and growth.
+ Maximize customer lifetime value through upselling and cross-selling.
+ Lead contract negotiations and renewals, securing beneficial terms and maintaining updated contracts.
+ Sales Activity Oversight:
+ Employ a "digital first" mindset for outbound selling strategies.
+ Collaborate with internal stakeholders to ensure alignment of cross-functional objectives
+ Guide direct sales activities, establishing reporting metrics to track and analyze successes.
+ Ensure all significant opportunities go through the required approval processes.
+ Enforce the use of sales planning tools for substantial opportunities.
What you bring to the table:
+ Strong communication (oral and written) and presentation skills.
+ Ability to deliver presentations to large groups and build strong relationships.
+ Strategic selling skills, contract management, and compliance expertise.
+ High level of personal maturity and emotional intelligence.
+ Proficient in business analytics and making fact-based decisions.
+ Capability to set targets and design growth plans.
+ Leadership skills to motivate others and interface with senior customer levels.
+ Strong analytical, multitasking, time management, and organizational skills.
What's needed- Basic Qualifications:
+ Bachelor's Degree or equivalent work experience
+ 5+ years of sales experience
+ 3+ years of sales management experience
What's needed- Preferred Qualifications:
+ Inside Sales Experience
+ Field Sales Management Experience
+ Salesforce experience
+ B2B/Affiliate partnership experience
+ Computer literacy, including MS Windows-based applications.
+ Bilingual verbal and written English and French
We Offer:
+ Competitive salary and bonus.
+ Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
+ Flexible PTO and Holiday Schedule, Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
+ Growth & development opportunities.
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team.
You will lead SPP Canada's Small and Mid-Sized Business (SMB), which is a specialized group dedicated to nurturing and expanding existing client relationships of small and mid-sized businesses, field sales and manage the affiliate partnerships (Promo Partners) with Staples Canada (SC) and Staples Professional (SP). Their primary focus is on maximizing the value of accounts by deepening client reach and engagement, driving upsells or cross-sells, and ensuring growth through customer satisfaction and retention.
What you'll be doing:
+ Sales Strategy and Execution:
+ Formulate and execute sales strategy for the vertical, aligning with SPP's pillars: Relentlessly Pursue Growth, Serve the Customer with Excellence, and Build Better, Together.
+ Drive sales growth within the vertical, surpassing sales and net margin budgets.
+ Guide the team on pricing strategies, utilizing industry knowledge and market trends.
+ Make strategic decisions to grow the Line of Business opportunities, increasing margin and market share.
+ Forecasting and Reporting:
+ Monitor sales data, funnel build, and performance indicators for strategic planning.
+ Deliver precise sales forecasts per fiscal period, with a variance of +/- 3%.
+ Provide and/or contribute to account-specific forecasts for assigned small and mid-tier accounts.
+ Business Development:
+ Identify, acquire, and onboard new customer opportunities within the vertical.
+ Support the Business Development team with transactional quotes and sales.
+ Lead team participation in dormant account growth initiatives.
+ Customer Relations:
+ Sustain and enhance relationships with current key clients, focusing on account retention and growth.
+ Maximize customer lifetime value through upselling and cross-selling.
+ Lead contract negotiations and renewals, securing beneficial terms and maintaining updated contracts.
+ Sales Activity Oversight:
+ Employ a "digital first" mindset for outbound selling strategies.
+ Collaborate with internal stakeholders to ensure alignment of cross-functional objectives
+ Guide direct sales activities, establishing reporting metrics to track and analyze successes.
+ Ensure all significant opportunities go through the required approval processes.
+ Enforce the use of sales planning tools for substantial opportunities.
What you bring to the table:
+ Strong communication (oral and written) and presentation skills.
+ Ability to deliver presentations to large groups and build strong relationships.
+ Strategic selling skills, contract management, and compliance expertise.
+ High level of personal maturity and emotional intelligence.
+ Proficient in business analytics and making fact-based decisions.
+ Capability to set targets and design growth plans.
+ Leadership skills to motivate others and interface with senior customer levels.
+ Strong analytical, multitasking, time management, and organizational skills.
What's needed- Basic Qualifications:
+ Bachelor's Degree or equivalent work experience
+ 5+ years of sales experience
+ 3+ years of sales management experience
What's needed- Preferred Qualifications:
+ Inside Sales Experience
+ Field Sales Management Experience
+ Salesforce experience
+ B2B/Affiliate partnership experience
+ Computer literacy, including MS Windows-based applications.
+ Bilingual verbal and written English and French
We Offer:
+ Competitive salary and bonus.
+ Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Centre.
+ Flexible PTO and Holiday Schedule, Online and Retail Discounts, Company Match RRSP, Benefits and Physical and Mental Health Wellness programs.
+ Growth & development opportunities.
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
3
Head of Business Development- Staples Promotional Products
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
The primary focus of the Head of Business Development is leading a team of Business Development Executives (BDEs) who are responsible for prospecting and the creation of new strategic accounts within Canada's Fortune 500 firms. The Head of Business Development will onboard, manage and develop Business Development associates that can effectively prospect, build their funnel of mid-Enterprise opportunities, effectively nurture leads, pitch and close opportunities, negotiate terms of new business, and support in effective onboarding and transition to the Sales team.
What you'll be doing:
+ Owns the SPP Canada business development pipeline and is accountable for achieving annual sales targets for invoiced new business.
+ Leads a team of 4+ BD associates, overseeing hiring, onboarding, training, performance management, and team budget.
+ Drives strategy for prospecting and new account acquisition, with a focus on Canada's Fortune 500 firms and strategic account targets.
+ Maintains deep understanding of company capabilities, brand positioning, and competitive landscape; advises SLT on market trends and operational focus areas based on competitive analysis.
+ Partners cross-functionally (Sales, Marketing, Merchandising, Creative, Graphics, Account Services) to execute BD strategy, improve funnel velocity, and support successful onboarding of new accounts.
+ Oversees enablement tools, research capabilities, and tech stack (including AI-based tools) to enhance BD team effectiveness.
+ Leads the strategy and execution of major opportunities, sponsorships, and strategic partnerships.
+ Develops and delivers high-impact pitches and proposals; leads RFP/RFQ responses in collaboration with Staples Canada, SPP Global, and HQ departments, ensuring appropriate messaging, pricing, and gross margins.
+ Coordinates with Sales Enablement to identify and maximize margin on large order opportunities and renewals.
+ Owns customer needs translation, proposal development, negotiation, and contracting to support rapid speed-to-revenue and long-term account success.
+ Participates in Business Review meetings and regularly reports BD progress to SLT.
+ Supports ongoing training and development of the sales force to ensure alignment with evolving growth strategies.
What you bring to the table:
+ Strategic Sales Leadership & Growth Planning - Proven ability to develop and execute growth strategies, set targets, and design plans that drive revenue, expand market share, and strengthen customer relationships.
+ Client & Account Management - Skilled at building, nurturing, and transitioning high-value partnerships with enterprise clients and key accounts, understanding customer needs, and articulating value propositions effectively.
+ Market & Competitive Analysis - Expertise in identifying market trends, customer priorities, and competitive positioning to inform business development and sales strategies.
+ Contract Negotiation & Deal Structuring - Experienced in leading complex negotiations and crafting deals that balance profitability with long-term client value.
+ Cross-Functional Collaboration - Strong collaborator across Sales, Marketing, Product, and Operations teams to align initiatives and deliver on business objectives.
+ Team Leadership & Coaching - Track record of leading, motivating, and developing high-performing sales teams with accountability and results focus.
+ Financial & Operational Acumen - Understanding of pricing, margin management, forecasting, and leveraging data for sound decision-making and sustainable growth.
+ Communication & Presentation Skills - Effective at crafting compelling proposals, delivering executive presentations, and influencing diverse stakeholders.
+ Analytical & Organizational Skills - Strong ability to analyze data, balance priorities, manage time efficiently, and work independently with minimal supervision.
What's needed - Basic Qualifications:
+ Bachelor's Degree or equivalent work experience.
+ 7+ years of experience in Sales, Business Development, or Marketing.
+ Must have a successful track record of business development with Canada's Fortune 500.
What's needed - Preferred Qualifications:
+ Bilingual in English and French (oral and written) an asset.
+ Consultative/Strategic selling skills with the ability to interface with customers at the most senior levels.
+ Previous experience in selling Promotional Products.
+ Strong analytical skills, motivation, along with the ability to focus and balance tasks.
+ Strong business, financial, operations and technology acumen.
+ Need to function independently with minimal supervision.
We Offer:
+ Inclusive culture with associate-led Business Resource Groups.
+ Vacation Allotment and Holiday Schedule.
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
#LI-AF1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
The primary focus of the Head of Business Development is leading a team of Business Development Executives (BDEs) who are responsible for prospecting and the creation of new strategic accounts within Canada's Fortune 500 firms. The Head of Business Development will onboard, manage and develop Business Development associates that can effectively prospect, build their funnel of mid-Enterprise opportunities, effectively nurture leads, pitch and close opportunities, negotiate terms of new business, and support in effective onboarding and transition to the Sales team.
What you'll be doing:
+ Owns the SPP Canada business development pipeline and is accountable for achieving annual sales targets for invoiced new business.
+ Leads a team of 4+ BD associates, overseeing hiring, onboarding, training, performance management, and team budget.
+ Drives strategy for prospecting and new account acquisition, with a focus on Canada's Fortune 500 firms and strategic account targets.
+ Maintains deep understanding of company capabilities, brand positioning, and competitive landscape; advises SLT on market trends and operational focus areas based on competitive analysis.
+ Partners cross-functionally (Sales, Marketing, Merchandising, Creative, Graphics, Account Services) to execute BD strategy, improve funnel velocity, and support successful onboarding of new accounts.
+ Oversees enablement tools, research capabilities, and tech stack (including AI-based tools) to enhance BD team effectiveness.
+ Leads the strategy and execution of major opportunities, sponsorships, and strategic partnerships.
+ Develops and delivers high-impact pitches and proposals; leads RFP/RFQ responses in collaboration with Staples Canada, SPP Global, and HQ departments, ensuring appropriate messaging, pricing, and gross margins.
+ Coordinates with Sales Enablement to identify and maximize margin on large order opportunities and renewals.
+ Owns customer needs translation, proposal development, negotiation, and contracting to support rapid speed-to-revenue and long-term account success.
+ Participates in Business Review meetings and regularly reports BD progress to SLT.
+ Supports ongoing training and development of the sales force to ensure alignment with evolving growth strategies.
What you bring to the table:
+ Strategic Sales Leadership & Growth Planning - Proven ability to develop and execute growth strategies, set targets, and design plans that drive revenue, expand market share, and strengthen customer relationships.
+ Client & Account Management - Skilled at building, nurturing, and transitioning high-value partnerships with enterprise clients and key accounts, understanding customer needs, and articulating value propositions effectively.
+ Market & Competitive Analysis - Expertise in identifying market trends, customer priorities, and competitive positioning to inform business development and sales strategies.
+ Contract Negotiation & Deal Structuring - Experienced in leading complex negotiations and crafting deals that balance profitability with long-term client value.
+ Cross-Functional Collaboration - Strong collaborator across Sales, Marketing, Product, and Operations teams to align initiatives and deliver on business objectives.
+ Team Leadership & Coaching - Track record of leading, motivating, and developing high-performing sales teams with accountability and results focus.
+ Financial & Operational Acumen - Understanding of pricing, margin management, forecasting, and leveraging data for sound decision-making and sustainable growth.
+ Communication & Presentation Skills - Effective at crafting compelling proposals, delivering executive presentations, and influencing diverse stakeholders.
+ Analytical & Organizational Skills - Strong ability to analyze data, balance priorities, manage time efficiently, and work independently with minimal supervision.
What's needed - Basic Qualifications:
+ Bachelor's Degree or equivalent work experience.
+ 7+ years of experience in Sales, Business Development, or Marketing.
+ Must have a successful track record of business development with Canada's Fortune 500.
What's needed - Preferred Qualifications:
+ Bilingual in English and French (oral and written) an asset.
+ Consultative/Strategic selling skills with the ability to interface with customers at the most senior levels.
+ Previous experience in selling Promotional Products.
+ Strong analytical skills, motivation, along with the ability to focus and balance tasks.
+ Strong business, financial, operations and technology acumen.
+ Need to function independently with minimal supervision.
We Offer:
+ Inclusive culture with associate-led Business Resource Groups.
+ Vacation Allotment and Holiday Schedule.
+ Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
#LI-AF1
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
4
Strategic Merchandiser (12 Month Contract) Staples Promotional Products
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
Staples is business to business. You're what binds us together.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
What you'll be doing:
The SPP Strategic Merchandiser (12 Month Contract) will be responsible for collaborating with Account Services Leads & Sales Teams to create the merchandise strategies for key strategic accounts and source corresponding products for ad-hoc ("Special") orders and online branded merchandise collections. This role involves creating value through an on-brand, on-goal product selection and contributing to program revenue targets, vendor placement KPIs, and customer retention.
What you'll be doing:
+ Collaborating with Account Services Leads & Sales Teams to create merchandise strategies for key strategic accounts.
+ Sourcing products for ad-hoc ("Special") orders and online branded merchandise collections.
+ Mentoring Merchandising Specialists in line with organizational focus areas and goals.
+ Working closely with vendor partners to craft product solutions based on project scope and secure/negotiate pricing and proofs.
+ Engaging with multiple departments and roles including Account Service Leads, Program Specialists, Account Service Coordinators, Graphics, Purchasing Analysts, and Sales Teams.
+ Attending strategy meetings, tradeshows, and related customer meetings to present merchandise assortment or provide direction.
+ Developing and executing a strategic merchandising plan to achieve budgeted goals in sales and maintain margin in a competitive digital ecosystem.
+ Analyzing performance and informing decisions for merchant strategy for both client opportunities and vertical product suggestions.
+ Providing guidance for orders requiring Licensing Requirements (MLB, NHL, etc.) and assisting in sourcing for complex quote orders for the Sales Team.
+ Supporting Business Development with creative requests for new or retention clients.
What you bring to the table:
+ Strong "business" communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
+ Strong professional acumen and skills in salesmanship and managing difficult relationships.
+ Self-motivated and energetic personality.
+ Solid PC skills (Word, Excel, PowerPoint).
+ Demonstrated project management and collaboration skills.
+ Teamwork and flexibility are essential.
+ Ability to multi-task and prioritize under pressure.
+ Good judgment in all aspects.
+ Demonstrated ability to provide product recommendations that support the overarching strategy of a business.
+ Strong knowledge of product merchandising, industry trends, and regulations.
+ Ability to manage multiple projects simultaneously and prioritize projects based on business needs and timelines.
What's needed- Basic Qualifications:
+ Bachelor's Degree preferred.
+ 5+ years of relevant work experience in product marketing, merchandising, or a related field.
+ Experience in planning, managing, and executing successful product ideas that impact business goals.
What's needed- Preferred Qualifications:
+ Highly proficient business written and verbal communication skills.
+ Understanding of trends for every industry that impacts the promotional product business.
+ Promotional products merchandising or purchasing skills an asset.
This is a contract position anticipated to end July 2026
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
While you may know Staples as the world's leading office supply company, Staples Promotional Products - a division of Staples - is a national leader in the promotional products industry. At Staples Promotional Products, we help customers build love for their brands with customized merchandise solutions. Whatever story they want to tell, connection they want to make, or goal they need to deliver, Staples Promo makes it easy to design promo experiences that create lasting impact. Join our winning team!
What you'll be doing:
The SPP Strategic Merchandiser (12 Month Contract) will be responsible for collaborating with Account Services Leads & Sales Teams to create the merchandise strategies for key strategic accounts and source corresponding products for ad-hoc ("Special") orders and online branded merchandise collections. This role involves creating value through an on-brand, on-goal product selection and contributing to program revenue targets, vendor placement KPIs, and customer retention.
What you'll be doing:
+ Collaborating with Account Services Leads & Sales Teams to create merchandise strategies for key strategic accounts.
+ Sourcing products for ad-hoc ("Special") orders and online branded merchandise collections.
+ Mentoring Merchandising Specialists in line with organizational focus areas and goals.
+ Working closely with vendor partners to craft product solutions based on project scope and secure/negotiate pricing and proofs.
+ Engaging with multiple departments and roles including Account Service Leads, Program Specialists, Account Service Coordinators, Graphics, Purchasing Analysts, and Sales Teams.
+ Attending strategy meetings, tradeshows, and related customer meetings to present merchandise assortment or provide direction.
+ Developing and executing a strategic merchandising plan to achieve budgeted goals in sales and maintain margin in a competitive digital ecosystem.
+ Analyzing performance and informing decisions for merchant strategy for both client opportunities and vertical product suggestions.
+ Providing guidance for orders requiring Licensing Requirements (MLB, NHL, etc.) and assisting in sourcing for complex quote orders for the Sales Team.
+ Supporting Business Development with creative requests for new or retention clients.
What you bring to the table:
+ Strong "business" communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
+ Strong professional acumen and skills in salesmanship and managing difficult relationships.
+ Self-motivated and energetic personality.
+ Solid PC skills (Word, Excel, PowerPoint).
+ Demonstrated project management and collaboration skills.
+ Teamwork and flexibility are essential.
+ Ability to multi-task and prioritize under pressure.
+ Good judgment in all aspects.
+ Demonstrated ability to provide product recommendations that support the overarching strategy of a business.
+ Strong knowledge of product merchandising, industry trends, and regulations.
+ Ability to manage multiple projects simultaneously and prioritize projects based on business needs and timelines.
What's needed- Basic Qualifications:
+ Bachelor's Degree preferred.
+ 5+ years of relevant work experience in product marketing, merchandising, or a related field.
+ Experience in planning, managing, and executing successful product ideas that impact business goals.
What's needed- Preferred Qualifications:
+ Highly proficient business written and verbal communication skills.
+ Understanding of trends for every industry that impacts the promotional product business.
+ Promotional products merchandising or purchasing skills an asset.
This is a contract position anticipated to end July 2026
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
5
Senior Marketing Specialist Brand (12 month contract), Staples Promotional Products
Vaughan, Ontario
Staples
Posted today
Job Viewed
Job Description
We are hiring a contractor for a Senior Brand Marketing Specialist-a creative powerhouse, strategic thinker, and hands-on marketer who's ready to help us win new business, expand into key verticals, and build brands people love. In this role, you'll be the storyteller behind the Staples Promotional Products (SPP) brand-bringing our unique value proposition of Brand Love Built Better Together to life across the funnel. You'll craft compelling content, lead integrated B2B campaigns, drive engagement on social media, and inform creative assets that resonate with our customers at every stage of their journey. This isn't just about brand awareness-it's about activating our story in a way that drives pipeline, wins new accounts, and grows share of wallet. You'll collaborate across teams, keep your finger on the pulse of trends and data, and make bold ideas happen-all while helping our customers see the power of branded merchandise as a strategic tool for their brands. If you're a results-driven marketer who thrives on blending strategy, storytelling, and creativity to make an impact-this role is for you.
+ B2B Content Development: Create and manage content strategies and assets tailored to our business audience-including blogs, emails, landing pages, case studies, social posts, and sales tools.
+ Integrated Marketing Campaigns: Lead the development and execution of full-funnel marketing campaigns that drive demand and brand love across all stages of the customer journey.
+ Social Media & Paid Media: Manage our brand presence and performance across organic and paid social (LinkedIn, Instagram, X), ensuring content is engaging, on-brand, and optimized for growth.
+ Brand Strategy & Execution: Collaborate on brand positioning efforts and lead the execution of brand-building initiatives like CSR and DEI that differentiate us in the market.
+ Cross-Functional Collaboration: Work closely with Sales, Merchandising, and Account Services teams to align on goals, messaging, and go-to-market strategies.
+ Tactic Development & Execution: Own the development of tactical marketing plans, calendars, and assets-ensuring timely delivery and measurable impact.
+ Reporting & Analytics: Track, analyze, and report on campaign and channel performance, leveraging insights to optimize marketing strategies and demonstrate ROI.
What you bring to the table:
+ B2B Marketing Expertise - Proven ability to build and execute multi-channel marketing strategies that drive engagement and pipeline growth.
+ Content Creation & Storytelling - Strong copywriting and editing skills; ability to develop compelling content across formats (website, email, social media, sales tools, etc.).
+ Social Media & Paid Media Savvy - Experience managing organic and paid campaigns across LinkedIn, Instagram, and other key platforms to build brand presence and drive results.
+ Digital Marketing Stack Know-How - Comfortable navigating key marketing tools and platforms, including marketing automation (e.g., Marketo), CRM (e.g., Salesforce), analytics (e.g., GA4), and paid media tools (e.g., LinkedIn Ads Manager, Google Ads).
+ Strategic Thinking & Data-Driven Decision Making - Ability to analyze performance metrics, uncover insights, and translate them into actionable marketing strategies.
+ Project Management Skills - Ability to prioritize, manage multiple projects, and deliver high-quality work on time in a fast-paced, dynamic environment.
+ Collaboration & Communication - Strong interpersonal skills with a track record of working cross-functionally with sales, creative, and business teams.
What's needed- Basic Qualifications:
+ 4-6 years of marketing experience, preferably in a B2B or agency environment.
+ Bachelor's degree in Marketing, Communications, or a related field (Preferred)
+ Experience leading integrated 360° campaigns that combine content, email, digital, paid, social, and event marketing across the funnel.
+ Understanding of B2B customer journeys, especially within account-based marketing (ABM) models.
+ Familiarity with eCommerce platforms and marketing strategies that drive online engagement and conversion.
+ Knowledge of merchandise marketing or promotional products industry is an asset.
+ Experience in developing customer case studies, success stories, and thought leadership content to fuel sales and marketing pipelines.
+ Prior experience translating brand vision into a compelling creative brief for designers, content creators, and cross-functional teams.
+ Strong interest in trend forecasting and innovation to help the SPP brand stay ahead in a fast-moving industry.
+ Fluent in French (Preferred)
This is a contract position through July 2026
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
+ B2B Content Development: Create and manage content strategies and assets tailored to our business audience-including blogs, emails, landing pages, case studies, social posts, and sales tools.
+ Integrated Marketing Campaigns: Lead the development and execution of full-funnel marketing campaigns that drive demand and brand love across all stages of the customer journey.
+ Social Media & Paid Media: Manage our brand presence and performance across organic and paid social (LinkedIn, Instagram, X), ensuring content is engaging, on-brand, and optimized for growth.
+ Brand Strategy & Execution: Collaborate on brand positioning efforts and lead the execution of brand-building initiatives like CSR and DEI that differentiate us in the market.
+ Cross-Functional Collaboration: Work closely with Sales, Merchandising, and Account Services teams to align on goals, messaging, and go-to-market strategies.
+ Tactic Development & Execution: Own the development of tactical marketing plans, calendars, and assets-ensuring timely delivery and measurable impact.
+ Reporting & Analytics: Track, analyze, and report on campaign and channel performance, leveraging insights to optimize marketing strategies and demonstrate ROI.
What you bring to the table:
+ B2B Marketing Expertise - Proven ability to build and execute multi-channel marketing strategies that drive engagement and pipeline growth.
+ Content Creation & Storytelling - Strong copywriting and editing skills; ability to develop compelling content across formats (website, email, social media, sales tools, etc.).
+ Social Media & Paid Media Savvy - Experience managing organic and paid campaigns across LinkedIn, Instagram, and other key platforms to build brand presence and drive results.
+ Digital Marketing Stack Know-How - Comfortable navigating key marketing tools and platforms, including marketing automation (e.g., Marketo), CRM (e.g., Salesforce), analytics (e.g., GA4), and paid media tools (e.g., LinkedIn Ads Manager, Google Ads).
+ Strategic Thinking & Data-Driven Decision Making - Ability to analyze performance metrics, uncover insights, and translate them into actionable marketing strategies.
+ Project Management Skills - Ability to prioritize, manage multiple projects, and deliver high-quality work on time in a fast-paced, dynamic environment.
+ Collaboration & Communication - Strong interpersonal skills with a track record of working cross-functionally with sales, creative, and business teams.
What's needed- Basic Qualifications:
+ 4-6 years of marketing experience, preferably in a B2B or agency environment.
+ Bachelor's degree in Marketing, Communications, or a related field (Preferred)
+ Experience leading integrated 360° campaigns that combine content, email, digital, paid, social, and event marketing across the funnel.
+ Understanding of B2B customer journeys, especially within account-based marketing (ABM) models.
+ Familiarity with eCommerce platforms and marketing strategies that drive online engagement and conversion.
+ Knowledge of merchandise marketing or promotional products industry is an asset.
+ Experience in developing customer case studies, success stories, and thought leadership content to fuel sales and marketing pipelines.
+ Prior experience translating brand vision into a compelling creative brief for designers, content creators, and cross-functional teams.
+ Strong interest in trend forecasting and innovation to help the SPP brand stay ahead in a fast-moving industry.
+ Fluent in French (Preferred)
This is a contract position through July 2026
Staples is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
For individuals with disabilities that need additional assistance at any point in the process, please call 1- for more information.
This advertiser has chosen not to accept applicants from your region.
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6
Director of Store Operations- FUTURE OPPORTUNITIES
Toronto, Ontario
Eataly North America
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America
Job DescriptionThe Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission.
Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals.
- Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives
- Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety
- Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising
- Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards
- Establishes and monitors KPIs to measure and improve store performance
- Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions
- Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives
- Serves as the final decision-making point of contact in addressing problems related to the store
- Motivates, inspires, and develops team through setting clear expectations and leading by example
- Partners with HR to be actively involved in hiring, performance reviews, and terminations
- Represents the store to the community and guests
- Performs other duties as required or assigned
- Bachelor’s Degree
- 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment
- Passion for Italian food and hospitality
- Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
- Exceptional communication, leadership, motivational, and team-building skills
- Demonstrated problem-solving, organizational, analytical, and business management skills
- Experience with Italian cuisine and wine highly preferred
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP with company match
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
This advertiser has chosen not to accept applicants from your region.
7
Director of Store Operations- FUTURE OPPORTUNITIES
Toronto, Ontario
Eataly North America
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
If you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application! We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America
Job DescriptionThe Director of Store Operations oversees all aspects of the complex operations of an Eataly. Together with senior leadership, the Director plans and executes strategies to drive sales, increase profitability, and cultivate a positive experience for guests and team members in accordance with Eataly’s mission.
Reports directly to the VP of Operations and directly manages the store’s leadership team in Restaurants, Retail, Quick Service, Culinary, Facilities, and collaborates with Marketing, Finance, and Human Resources to achieve overall organizational goals.
- Collaborates with corporate and global senior leadership to understand company strategy and develops and implements strategic plans for store operations aligned with the overall business objectives
- Directs the store strategy and oversees day-to-day operations ensuring that Eataly standards are consistently met in terms of guest service, financial objectives, efficient process, health and safety
- Leads management of labor, costs, inventory, regulatory compliance, pricing, and merchandising
- Develops and manages the store operations budget and implements cost control measures while maintaining high quality standards
- Establishes and monitors KPIs to measure and improve store performance
- Analyzes sales data, guest feedback, and other relevant metrics to make informed decisions
- Promotes interdepartmental collaboration, staying in constant communication with store leaders regarding store performance and strategic initiatives
- Serves as the final decision-making point of contact in addressing problems related to the store
- Motivates, inspires, and develops team through setting clear expectations and leading by example
- Partners with HR to be actively involved in hiring, performance reviews, and terminations
- Represents the store to the community and guests
- Performs other duties as required or assigned
- Bachelor’s Degree
- 8+ years of management experience in a high volume, fast paced restaurant and/or retail environment
- Passion for Italian food and hospitality
- Strong working knowledge of Microsoft Excel, PowerPoint, Word, and Outlook
- Exceptional communication, leadership, motivational, and team-building skills
- Demonstrated problem-solving, organizational, analytical, and business management skills
- Experience with Italian cuisine and wine highly preferred
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP with company match
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
This advertiser has chosen not to accept applicants from your region.
8
Store Operations Lead - Eataly Don Mills
Toronto, Ontario
Eataly North America
Posted today
Job Viewed
Job Description
Job Description
Additional Information
Job Description
Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim. for our guests to:
- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge
The Lead Supervisor oversees Eataly’s grocery, fresh counters and quick service restaurants operations of the store. The Lead Supervisor is an operational leader who is accountable for the execution of strategy. Additionally, the Lead Supervisor drive sales while leading by example and supports the operation on the floor.
Reports directly to the Director of Store Operations. Directly oversees the Retail and QSR Service Leads, as well as hourly Associates.
- Directs and organizes the store’s retail and QSR operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
- Leads a high-performing team: first screening of new hires, effectively trains, motivates, evaluates, develops and retains talent.
- Oversees day-to-day operations, optimizing schedules and the deployment of the team to minimize labour costs and maximize sales
- Works closely with each Lead to understand operational needs and boost interdepartmental collaboration
- Ensures the team always offers a consistent, high level of service to all guests
- Executes strategies provided by the Director or Corporate QSR/Retail team, merchandising, new products and promotions aimed at increasing efficiencies and driving sales
- Merchandise and product lists, identifying roll-outs and phase-outs of products
- Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
- Partners with senior leaders and the corporate team on the QSR/Retail business growth strategy for the store
- Assists with employee hiring, assignment, training, payroll, scheduling.
- Documents, investigates and resolves employee and guest incidents
- Performs other duties as required or assigned
- 3+ years of supervisory experience in a high-volume, fast-paced quick service or retail venue
- Exceptional communication, leadership, motivational and team-building skills
- Demonstrated problem-solving, organizational, analytical and business management skills
- Advanced proficiency in Microsoft Office and common retail Point of Sales systems
- Experience with Italian products and wine
- Experience and knowledge in coffee, coffee production and manual espresso machines
Additional Information
Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
This advertiser has chosen not to accept applicants from your region.
9