162 Store Manager jobs in Canada

Store Manager

C6A Toronto, Ontario Luxottica

Posted 12 days ago

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Job Description

Overview

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of vision care products. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the LensCrafters organization. The Store Manager delivers key performance indicators by integrating the Brand Story and ensuring flawless execution of the customer experience.

Major Duties & Responsibilities
  • Ensure the LensCrafters team provides unsurpassed customer service
  • Provide training and coaching to the team leveraging Company provided programs
  • Analyze reporting to create and implement action plans to improve store KPIs, including: NPS – Net Promoter Score; % Sales to Plan; Customer Count; Complete Pair; Labor; Training Saturation; Exam Growth; and others
  • Attract and hire highly engaged team to ensure the store has the right people in the right place at the right time
  • Partner with the Doctor of Optometry to elevate the customer and patient experience and drive store KPIs
  • Takes pride in the store and guides the team to execute all operational, inventory, and visual tasks to guidelines flawlessly to ensure the best customer and patient experience
  • Ensure all Company approved safety programs are implemented and maintained consistently per standards to maintain a safe and positive working environment
Basic Qualifications
  • High School graduate or equivalent
  • 4+ years management/supervisory experience
  • Comprehensive knowledge of operations, processes and business implications
  • Strong influencing and negotiating skills
  • Team building and management skills
  • Knowledge of current optical theory and merchandise
  • Strong communicator and listener
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Sales skills
  • Familiarity with cash register, computers and calculators
  • Ability to manage time under aggressive deadlines
Preferred Qualifications
  • College degree or equivalent
  • State licensure (if applicable) and/or ABO Certification in non-licensed states
  • LensCrafters Final Inspector Certification
  • LensCrafters Quality, Fitting and Adjusting Program
  • Previous experience in customer service and retail
  • Knowledge of current store merchandise
  • High level of business acumen to include detailed knowledge of LC Dashboard

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at or email

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Job Segment: Optometry, Retail Manager, Retail Operations, Store Manager, Healthcare, Retail

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Store Manager

Edmonton, Alberta Resideo

Posted 2 days ago

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Job Description

ADI Global Distribution is hiring a Store Manager who will drive Sales performance and lead all operations of the store. This includes hiring the team members and supporting their professional growth. As a Store Manager, you will be working with customers creating and implementing strategies to improve productivity and sales performance in efforts to achieve the financial targets of the store.
ADI, part of Resideo Inc., is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which makes us an indispensable partner to our customers.
Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, employee development, and endless opportunities. This position is not eligible for US visa sponsorship.
**JOB DUTIES**
**Sales Performance**
+ Serve as a Sales Leader to drive selling activities and coach to increase sales performance
+ Ensure the Store exceeds targets like Sales revenue, account growth, and, product sales
+ Coordinate customer training events to expand market potential
+ Monitor competitive conditions in the territory, and recommend changes as necessary to gain market share in new areas
+ Maintain relationships with customers and vendors to achieve short and long-term goals of the store
+ Work with vendors to identify sales opportunities to drive leads to the store
+ Leverage reports and dashboards for identifying sales trends
**Team Management and Development**
+ Manage hiring, training, and mentoring of employees to ensure a positive experience.
+ Lead team members to exceed the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
+ Lead ongoing professional development for the team
+ Foster an environment of teamwork that promotes the appreciation of diversity as well as cohesiveness and support and work effectively together to enable employees to succeed.
+ Perform Periodic Performance Reviews and Annual Compensation Planning
+ **Drive Store Operations**
+ Manage the Profit & Loss of the Store, leveraging cost controls, price improvement, and sales growth to maximize the Store's profitability.
+ Supervise the overall operational, budgetary, and financial responsibilities and activities of the Store
+ Promote exceptional customer service for customers
+ Handle and Resolve escalations related to the Customers
**YOU MUST HAVE**
+ 3+ years of experience with a Sales Background
+ People Management experience preferably with distribution or retail exposure
+ Excellent communication (written and spoken) and demonstrates active listening skills
**WE VALUE**
+ Industry experience
+ Computer literacy skills - Knowledge of operating Microsoft Office
+ Strong Analytical Skills with experience in any Customer relationship management tool
+ Store Management experience - Profit & Loss (P&L)
+ Negotiation and problem-solving skills; ability to think strategically about business needs
+ Ability to develop and maintain relationships with internal teams, customers, and vendors
+ Ability to create a culture of winning, customer service, and recognition
+ Planning and Organization Skills
**WHAT'S IN IT FOR YOU**
+ Employee discounts on company products and other retail/service providers
+ Monday to Friday working hours - no weekends
+ Opportunity to progress within a global business
#LI-WD1
Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.
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Store Manager

Rosemère, Quebec RONA+

Posted 1 day ago

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Job Description

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.
By joining the RONA family, you’ll enjoy many benefits, such as:

  • An inclusive and safe working environment
  • Promotion of work-life balance
  • Exclusive employee discounts
  • Benefits: insurance (certain conditions apply), annual salary review, etc.
  • Opportunities for advancement within the company
  • An employer that’s involved in the community
  • Teamwork and ongoing training
  • A comprehensive training program for all new hires
  • A student incentive program
  • And much more!

Become the inspirational leader who makes Rona shine! Lead your team to new heights by maximizing sales and cultivating a positive, dynamic work environment. Take part in a mission that values your strategic vision and leadership skills to drive the company forward and achieve ambitious new goals!

Your role:
  • Plan and develop annual sales and payroll budgets
  • Analyze and evaluate operating results in relation to objectives and budgets to ensure they are met
  • Manage and analyze sales and take the necessary action to maximize them
  • Manage and coordinate corporate policies and procedures
  • Be constantly present on the sales floor, encourage a positive, open work environment that emphasizes employee empowerment
  • Responsible for internal communications and develop appropriate communication tools
  • Other related tasks to ensure the store runs smoothly
What we're looking for:
  • Bachelor's degree in business administration or related field (or equivalent), or experience relevant to the position
  • 5+ years experience in personnel management
  • Experience managing a retail business
  • Leadership, resourcefulness, autonomy
  • Attitude focused on results and customer service
  • Excellent communicator
  • Bilingualism

If selected for an interview, please advise our Store team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

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