16 Study Coordinator jobs in Canada

Job Description

JSI Telecom is looking for a full-time Data Collection tester. A Data Collection Tester is responsible for testing the accuracy of ingest applications and the life cycle of the communication.

You will be testing complex, cutting-edge software that uses a wide variety of technologies, which offers you the opportunity to develop your technical and testing skills on the job. You will collaborate with other testers, developers, product owners, and managers to deliver an excellent product that meets and exceeds customer expectations. JSI is looking for enthusiastic individuals who actively seek opportunities to grow and develop.

Responsibilities

At JSI, your responsibilities may include:

• Testing the accuracy of ingest applications and the life cycle of the communication
• Generating sample test data
• Running various types of traffic for ingest
• Performing exploratory testing and executing defined test cases on pre- and post-release software to prove that:
  • Features satisfy or exceed explicit and implicit requirements
  • The product delivers an excellent user experience
  • The features integrate with the product suite
• Designing and writing test cases and test plans as part of feature and regression test suites
• Working with the automation team to determine which tests can and should be automated
• Independently troubleshooting and investigating issues that arise
• Executing long-running tests on pre- and post-release software to prove:
  • The absence of edge condition failures and memory leaks
  • The supportability of the product
  • Identifying defects and managing those defects through a bug tracking system (Azure)
• Partnering with development teams to reproduce defect scenarios and identify root causes
• Working with other members of the test team to:
  • Participate in regression testing
  • Prioritize areas for soak testing
  • Give feedback on feature testing shortfalls
  • Provide peer review for other testers
• Running and analyzing automated tests
• Participating in feature development and planning meetings as a representative from the test team
• Advocating for quality

Traits
The ideal candidate:

• Familiar with telephony and IP protocols:
  • Traditional switch-based and IP-based (managed and unmanaged)
  • Land line, mobile, OTA
  • TCP/IP
  • SIP
• Working knowledge of Telephony and Lawful Intercept interfaces
• Working knowledge of 4G VoLTE and 5G VoNR
• Familiar with ISDN PRI configuration, protocol, and analysis
• Working knowledge of analog telephony (leased lines, GISH, room probes)
• Familiar with applications that capture network traffic, for ex. Wireshark
• Strong knowledge of HTTP response codes and their meanings
• Experience debugging client-server communications over HTTP
• Familiar with developer tools in Chrome and other Chromium browsers
• Knows what an IP flow is
• Knows what a PCAP is
• Knows about browser caching
• Familiar with HTML and web page construction
• Experience with a variety of test techniques and practices
• Knowledge of non-functional requirements, including performance, stability, supportability, extensibility etc.
• Able to understand how a given defect or feature connects to and affects the overall product
• Ideally, has working knowledge of at least some of the following:
  • VMWare
  • Kubernetes
  • Helm
  • Checkmk
  • Agile
  • Test Driven Development (TDD)
• Has some experience writing automated tests (beyond record/playback)
• Loves testing and is really good at it - testing is your Plan A career, not Plan B
• Has a strong understanding of software development life cycle, testing and testing tools
• Has a technical mindset, for example:
  • Uses AI for efficiency and productivity in daily tasks
  • Experienced with scripting or programming
  • Experienced with API's
  • Experienced with system configuration and networking
  • Experienced with data collection and management
• Thinks like a tester
  • Technical
  • Creative
  • Critical
  • Practical
• Advocates for quality
  • Speaks up to ask questions and raise concerns
  • Knows when to escalate concerns to management
• Is thorough, meticulous and detail-oriented
• Has good time management and is able to prioritize tasks
• Is satisfied by solving problems, not just the symptoms
• Has a tremendous desire and capacity to learn and actively seeks opportunities for growth
• Is adaptable to new environments, tools and processes
• Can independently troubleshoot and investigate issues that arise

Requirements

• Live in the Ottawa area and be available to work in office at least 2 days per week
• Strong verbal and written communication skills in English
• Eligible for top secret security clearance:
  • No criminal activity
  • No criminal record
  • Ten years of verifiable history
• University or College graduate or equivalent experience
• Experience in Software Quality Assurance or related field

How We Work

You will be expected to work in a remote/hybrid environment reporting to our Kanata, Ontario location 2 or more times per week.

 About JSI

JSI is built on purpose, that of making a difference in the world.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation accessible formats and communication supports for the interview process upon request.