277 Support Services jobs in Canada

Requisition ID:

Career Group:
Store Management
Job Category:
Retail - Administration
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Alberta
City: Calgary
Location: 4066 West District Sobeys
Postal Code: T3H 6L8
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
The Assistant Store Manager works with the Store Operator to provide and communicate strategic direction and vision that has been customized for the local market as well as, to coach, motivate, and develop Department Managers to foster customer loyalty, fulfil customer needs, and actively contribute to a total store environment of employee and customer engagement. They support the fiscal operation of the store and will manage budgets, labour costs, inventory control, product presentation, and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.
Hereu2019s where youu2019ll be focusing:
People Leadership
Create a coaching and development culture for all store employees that embraces a passion for food
Oversee recruitment, succession planning, orientation, training, performance management and compensation, as required
Manage store operations in the absence of the Store Operator
Work with the Store Operator to communicate operational requirements, operational changes, and store vision throughout the total store
Customer Offering
Understand and respond to local market needs and competition
Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties
Role model, coach, and reinforce customer service expectations
Ensure community presence by working with store management and community partners to host/ support community events
Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit
Policy/Regulatory Adherence
Ensure all applicable company policies and procedures are communicated and adhered to by store employees
Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained
Financial
Support the Store Operator to plan and execute efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs
Manage training budget for total store as required
Personal/ Professional Development
Thoroughly understand all relevant company programs
Attend training as required
Maintain knowledge of current industry trends
Keeps up to date on local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies
Employee Engagement
Be known as the u201cemployer of choiceu201d by actively supporting an environment of employee engagement
Initiate, support, participate, and lead community and charitable events and activities.
Other Duties
Order equipment and EMR
Coordinate maintenance of store equipment and repairs as requested by the company
What you have to offer:
u2022 Above average oral and written communication skills
u2022 Full knowledge of retail operations and skills
u2022 Proficient use of Microsoft office suite
u2022 Working Knowledge of SAP
u2022 High School Diploma
u2022 Three to five years experience as a Department Manager
We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better u2013 physically, financially and emotionally.
Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:
Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
Access to Virtual Health Care Platform and Employee and Family Assistance Program.
A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
Learning and Development Resources to fuel your professional growth.
Parental leave top-up
Paid Vacation and Days-off
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

**Requisition ID:**
**Career Group:** Store Management
**Job Category:** Retail - Administration
**Travel Requirements:** 0 - 10%
**Job Type:** Full-Time

**Country:** Canada (CA)
**Province:** Alberta
**City:** Calgary
**Location:** 4066 West District Sobeys
**Postal Code:** T3H 6L8

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

# **Ready to Make an impact?**

The Assistant Store Manager works with the Store Operator to provide and communicate strategic direction and vision that has been customized for the local market as well as, to coach, motivate, and develop Department Managers to foster customer loyalty, fulfil customer needs, and actively contribute to a total store environment of employee and customer engagement. They support the fiscal operation of the store and will manage budgets, labour costs, inventory control, product presentation, and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

# **Here’s where you’ll be focusing:**

**People Leadership**

- Create a coaching and development culture for all store employees that embraces a passion for food
- Oversee recruitment, succession planning, orientation, training, performance management and compensation, as required
- Manage store operations in the absence of the Store Operator
- Work with the Store Operator to communicate operational requirements, operational changes, and store vision throughout the total store



**Customer Offering**

- Understand and respond to local market needs and competition
- Ensure superior execution of the retail commercial programs and provide feedback and recommendations to appropriate parties
- Role model, coach, and reinforce customer service expectations
- Ensure community presence by working with store management and community partners to host/ support community events
- Create a shopping experience that engages your customers in a way that enhances loyalty, sales, and profit



**Policy/Regulatory Adherence**

- Ensure all applicable company policies and procedures are communicated and adhered to by store employees
- Ensure that Occupational Health & Safety, Food Safety, and other regulatory requirements and procedures are implemented and maintained



**Financial**

- Support the Store Operator to plan and execute efficient operation of the business to achieve all financial targets and deliver on budgeted KPIs
- Manage training budget for total store as required



**Personal/ Professional Development**

- Thoroughly understand all relevant company programs
- Attend training as required
- Maintain knowledge of current industry trends
- Keeps up to date on local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies



**Employee Engagement**

- Be known as the “employer of choice” by actively supporting an environment of employee engagement
- Initiate, support, participate, and lead community and charitable events and activities.



**Other Duties**

- Order equipment and EMR
- Coordinate maintenance of store equipment and repairs as requested by the company

# **What you have to offer:**

- Above average oral and written communication skills
- Full knowledge of retail operations and skills
- Proficient use of Microsoft office suite
- Working Knowledge of SAP
- High School Diploma
- Three to five years experience as a Department Manager



We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.



Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.



We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.



Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

- Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
- Access to Virtual Health Care Platform and Employee and Family Assistance Program.
- A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
- A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
- Learning and Development Resources to fuel your professional growth.
- Parental leave top-up
- Paid Vacation and Days-off



We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Job Description

Job Description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

This role supports our commercial and residential customers while providing World Class customer service. They work directly with and support our Branch Managers, Technicians and other members of the Support Services team to ensure customer satisfaction is met in all areas. Setting up new contracts and jobs, providing client portal support, distributing invoices with supporting documentation and following up on any client questions and/or concerns as it relates to invoicing or account changes. They are the support for both our internal and external customers so it is imperative that they possess excellent customer service skills, are able to manage self, troubleshoot independently and maintain positive relationships.

This is an on-site role based out of our office in Victoria, BC.

Responsibilities:

● Data entry of new contracts, job sales, and product sales into our CRM software

● Upload and file copies of contracts for new customers

● Customer account maintenance. Contact updates, changes to billing, PO’s, etc.

● Daily and consolidated month end invoicing

● Process and apply credit memos as required.

● Ensure accuracy in our invoice process, ensuring all relevant data is correct

● Upload invoices into customer 3rd party portals.

● Print, sort and mail daily invoice runs as required

● Ensure month-end procedures are followed and deadlines met.

○ all invoicing must be completed by the last business day of the month

● Create reports in Excel to provide to customers with special requests monthly

● Verify accuracy of service work tickets and post in CRM

● Process credit cards in CRM as required

● Assisting to resolve customer disputes with the accounts receivable team

● Submit all vendor invoices for the branch into Coupa for payment processing

● Monitor weekly uncommitted reports with Branch Managers to ensure route and invoicing

completion

● Compile production and sales commissions reports to review with Branch Managers

● Assist Sales Reps and the Operations team with looking up customer info in CRM.

● Track business and technician licenses for expiry/renewal

● Assemble logbooks (info binders) for customers as required

● Shipping/receiving

● Additional responsibilities as assigned

Salary range: $19-$20.50/Hr.

Requirements

● 2+ years of Admin experience in a fast-paced professional environment

● Demonstrated proficiency with Microsoft Word, Excel and Power-Point

● Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars

● Able to learn and use multiple computer systems

● Knowledge of Vendor Portals is an asset

● Excellent proof-reading abilities

● Strong analytical skills and attention to detail

● Able to multitask in a fast-paced environment

● Prioritise work without direct supervision

● Strong communication (verbal and written)

● Able to exercise tact and diplomacy when dealing with others

● Strong work ethic, punctual and maintain a professional demeanour

Benefits

A career with Rentokil-Terminix is exactly that - a professional trajectory filled with opportunity. We pride ourselves on being a world class team that rewards high performance. We offer competitive pay on a bi-weekly pay schedule and many of our roles offer incentives based on performance and providing exceptional customer experience.

• Great benefits - Medical, Dental, and Vision
• Employer-matched RRSP program up to 3.5% of your base salary per year
• Paid sick and vacation days
• Short and long-term disability
• Life Insurance

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process .

Job Description

Job Description

Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector. Since its founding, it has been an industry leader in pest control. Our certified specialists use innovative technologies to protect millions of homes and businesses throughout Canada.

Rentokil-Terminix is currently seeking an experienced scheduler to be a part of our fast-paced team. This a n onsite position based out of our Charlottetown, PEI office.

The Scheduler/Support Services Admin will be responsible for the managing our technicians’ routes within assigned territories. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:

· Route the daily, weekly and monthly technician schedules to maximize customer service.

· Utilize route optimization software including but not limited to, creating capacity, decreasing technician travel time and increasing service efficiencies.

· Review and adjust routes daily as needed in response to customer requests and colleague availability.

· Move service orders or remove work orders as needed in accordance with customer requests.

· Communicate one on one with technicians to adjust assignments, add/remove locations, or reassign technicians to additional routes to assist peers and/or customers.

· Respond to immediate issues within the course of a work shift and create plans for future adjustments as needed.

· Accept and respond to calls from Customer Service colleagues with customer requests and feedback.

· Track individual technician productivity and monitor execution to share with Operations Managers, District Managers and Regional Director for appropriate management of colleagues.

· Routinely communicate with Operations Managers, Branch Managers and Regional Manager to share information and any technician concerns to support informed management decision making.

· Interact with customers as necessary to ensure a world class service experience.

· Work solidly as a team with various departments

· Possess excellent, effective, business professional, communication skills.

· Capable of following written and verbal directions

· Work autonomously with daily tasks, to set priorities with little supervision

· Support team initiatives as defined by manager

· Be highly organized with strong attention to details.

· Possess problem-solving skills.

Requirements

· High school diploma or GED – required

· Post-secondary education in a related area of study - preferred

· 2-4 years of professional collection experience - preferred

· Demonstrated proficiency with Microsoft Word, Excel and Power-Point

· Have knowledge of Google Suite, especially Google Drive and associated programs

frequently used at Rentokil-Terminix North America

Benefits

Why Choose Rentokil-Terminix?

• You are paid during your training!
• Great benefits - Medical, Dental, and Vision
• Employer-matched RRSP program up to 3.5% of your base salary per year
• Paid sick and vacation days
• Short and long-term disability
• Life Insurance
• Ability to make commission bonus’s (after 3-month probation)!
• Competitive compensation

Rentokil-Terminix is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply for positions. Rentokil-Terminix Steritech is committed to provide accommodations to applicants with disabilities throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Please ensure to inform us if you require accommodation during any stage of the recruitment process .

Job Description

Job Description

Are you passionate about customer service? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends!

Rentokil Terminix is the largest pest control company in the world, and we are the third largest pest control company in North America. While we are big, we pride ourselves on our family atmosphere where we take mentoring and promoting from within seriously.

The Support Services Administrator (SSA) will handle all Client Portal Hierarchy request and maintenance. The hired person will also support the Technical Team as needed. This position is based in Milton, Ontario and will be a part of the Support Services tea.

This is an ideal opportunity for someone with an administrative background, advanced experience in Excel and has great attention to detail. Competitive salary, benefits, RSP, and paid holidays among other rewards.

What do our Support Service Administrators do?

• Process Sales Commissions
• Handle Voids and Reinvoices
• Prepare maps
• Produce Sales/Leads Reports
• Produce Cancellation Report
• Produce Revenue Forecasts
• Process Commission Statements
• Handle Proviincial and employ licenses
• Produce Weekly Sales Report
• Before various projects as needed

Requirements

• Demonstrated proficiency with Microsoft Word, Excel and Power-Point.
• Demonstrated ability to multi-task and to organize work to consistently meet deadlines.
• Demonstrated excellent communication skills, both verbal and written.
• Demonstrated ability to effectively communicate both verbally and in writing.
• Experience in similar administrative role.
• Must be able to physically perform the essential duties of the position.
• Attention to detail, well organized and effective time management skills.
• Strong work ethic and professional demeanor.
• Ability to work dependably
• Bilingual an asset

Benefits

• World class training of the latest industry best practices
• Great benefits - Medical, Dental, and Vision, Employer-matched RSP
• Paid vacation, holidays, and PTO days
• Short and long-term disability
• Life Insurance

AI technology may be used in selecting candidates for interviews. Rentokil Terminix is an equal opportunity employer. If you require any accommodations at any point during the interview process, please get in touch with our HR Department.

JOIN OUR TEAM AND HELP LEAD WITH CARE, COMPASSION AND COMMITMENT!

ABOUT THE ROLE

Reporting to the Manager – Seniors’ Supportive Housing, the Support Service Worker provides care to the clients of the Support Services Program in the Sister Leila Greco Apartments, P.R. Cook Apartments and/or Willow Place.  Key responsibilities include providing individualized care to meet the needs of the clients, including help with activities of daily living, meal preparation, medication monitoring, emergency response, “how-are-you” checks, and social and recreational programming.

This posting is for an existing vacancy within the organization.

COMMITMENT TO DIVERSITY

At St. Joseph's Care Group (SJCG), our diverse workforce strengthens our ability to provide culturally competent care and innovative solutions to the complex needs of our clients and communities. We encourage applicants from all backgrounds, diverse race, ethnicity, gender identity or expression, age, sexual orientation, family status, religion, disability, and socioeconomic status, to help address under-representation and foster greater inclusivity and belonging at SJCG.

By promoting a culture of inclusion and mutual respect, we ensure that our values of care, compassion, and commitment are reflected in every aspect of our work. If you are passionate about making a difference in healthcare and are committed to upholding these values, we encourage you to apply and join us in our journey towards a more inclusive and equitable future.

St. Joseph's Care Group is committed to providing reasonable accommodations to applicants with disabilities in our job application and hiring process.

WHAT YOU BRING

Education/Experience:

• Current Personal Support Worker (PSW), Developmental Services Worker (DSW) or Social Services Worker (SSW) certificate from a recognized college program or an equivalent combination of education and experience


• Safe Food Handling Certificate


• Education/courses and or experience working with the elderly in a community setting, including medication assistance

Skills/Abilities:

• Ability to communicate effectively and concisely, both orally and in writing


• Ability to maintain effective working relationships with supervisors, coworkers, staff, and clients


• Ability to work independently and to function cooperatively and efficiently as a team member


• Must be able to perform the essential functions of the job


• Demonstrated regular attendance at work

Assets:

• Experience with MED e-care software

Conditions of Employment:

• This position shall be conditional upon a satisfactory Police Vulnerable Sector Check (PVSC)  where indicated, to ensure the absence of relevant criminal convictions.


• Offers of employment made to external candidates are conditional upon providing proof of a complete primary series of Health Canada approved mRNA COVID-19 vaccine or proof of valid medical exemption, prior to the offered effective date. If proof of vaccination or valid medical exemption is not provided, the offer of employment is rescinded.

WHY JOIN ST. JOSEPH'S CARE GROUP

St. Joseph's Care Group (SJCG) offers a meaningful career for those seeking to make a difference in health care. As a leading provider of complex care, rehabilitation, long-term care, and mental health and addiction services, SJCG is recognized for its commitment to high-quality compassionate, and people-centred care.

Experience a rewarding career and lifestyle you’ll love at the heart of Thunder Bay! Here’s what awaits you when you join our team:

• Enjoy a Competitive, Forward-Thinking Compensation Package: We offer salaries and benefits that recognize your talent and dedication.


• Secure Your Future: Become a member of the Healthcare of Ontario Pension Plan (HOOPP) – our organization will contribute $1.26 for every $1 you invest in your pension, ensuring a strong, stable retirement for your future.


• Make Your Move Easier: We provide relocation assistance to help you settle in (some conditions apply).


• Thrive in a Supportive Team: Grow your career and make meaningful contributions alongside dedicated and passionate colleagues.


• Commitment to Diversity: We are proud to be an inclusive workplace that celebrates the unique backgrounds, perspectives, and talents of every team member.


• Advance Your Skills: Access ongoing professional development, advanced education, and a tuition loan program.


• Continuous Improvement: We foster a culture where every team member is empowered to identify opportunities for improvement and share ideas.


• Prioritize Your Wellbeing: Take advantage of comprehensive wellness initiatives and access to an Employee & Family Assistance Program.


• Shape the Future: Get involved in research and teaching initiatives that make a real difference.


• Be Recognized and Rewarded: Benefit from employee recognition, discount, and referral programs.


• Live Where Adventure Meets Opportunity: Nestled on the stunning shores of Lake Superior, Thunder Bay offers the perfect blend of vibrant city life and breathtaking outdoor escapes.

APPLICATION INFORMATION

All job postings will follow the requirements outlined in the applicable collective agreement or the Terms & Conditions of Employment. If the job is not filled through this process, the posting will remain on our external site until the position is successfully filled.

Applicants who are part of the bargaining unit will be given priority consideration as set out in the relevant collective agreement. It is the applicant's responsibility to clearly demonstrate that they have the skills required for the position they are applying for.

Requisition ID:

Career Group:
Store Careers
Job Category:
Retail - Administration
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Saskatchewan
City: Saskatoon
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
The Support Services Leader partners with the Store Leader to support and execute Support Services strategy including onboarding, training, employee engagement, file maintenance, champion initiatives, inventory management, HR, and Front-End services.
Hereu2019s where youu2019ll be focusing:
Operations:
u2022 Effectively communicate and partner with other Area Leader(s) and Store Leader to execute overall store strategy
u2022 Direct and manage all Support Services to achieve sales, profits, and labour goals
u2022 Drive financial rigor and discipline within Support Services including sales forecast, margin driving strategies, shrink controls, managing payroll targets and controllable spend
u2022 Provide strategic direction and vision for the Support Services function
u2022 Own and update Front End sales forecast and weekly plans
u2022 Promote fundraising efforts and effectively communicate fundraising expectations to Support Services team
u2022 Ensure execution and completion of critical Front End, and Admin and systems tasks required daily
u2022 Own the execution and implementation (with support from the other Area Leader(s)) of champion, multicultural, and local strategies
u2022 Create, review, and finalize Support Services employee schedules to ensure appropriate staffing levels while managing labour costs
u2022 Responsible for ensuring all OHS requirements are met across the store including food and physical safety
u2022 Review and ensure completion of department-to-department transfers, manage credit requests, and review weekly expenses to assist with department profitability
u2022 Monitor and audit pricing accuracy including sales pricing verification, and price file verification and manage price changes
u2022 Act as a conduit and key contact between the store and backstage for Support Services team
u2022 Manage equipment escalations, ensure completion of repairs, and interact with vendors as needed
u2022 Manage vendor relationships and sales rep visits
u2022 Execute loss prevention strategies to reduce theft
u2022 Act as Store Leader/key holder when Store Leader is not in the store (rotate with other Area Leader(s))
Customers:
u2022 Partner with Store Leader to address customer feedback, monitor customer service expectations and mystery shopper(s), manage CARE service program and customer surveys
u2022 Maintain an up-to-date, deep understanding of Support Services items and baseline understanding of other store departmentsu2019 services and goods to direct customers as needed
u2022 Share knowledge with Support Services employees and other store departments to help answer customer questions
u2022 Used knowledge of Support Services and other departmentsu2019 services and goods to service customer
Employees:
u2022 Own the training and onboarding for team members, ensure team members are supported and enabled to deliver their roles to expected standards, including coaching and influencing employees through change
u2022 Facilitate Support Services Managers in administering training to Support Services employees
u2022 Identify inter- and cross-team development opportunities for Support Services employees
u2022 Conduct Support Services Managers performance evaluations
u2022 Responsible for scheduling and managing/maintaining the WFM System (KRONOS).
u2022 Create, review, and finalize Support Services employee schedules to ensure appropriate staffing levels while managing labour costs
What you have to offer:
u2022 Above average oral and written communication skills
u2022 Secondary (high) school education/GED
u2022 3-5 years of previous retail experience including people and budget management
u2022 Experience working across multiple areas of Support Services (Front End, Admin and Systems)
Sobeys and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

Requisition ID:

Career Group:
Store Careers
Job Category:
Retail - Administration
Travel Requirements:
0 - 10%
Job Type:
Full-Time
Country: Canada (CA)
Province: Saskatchewan
City: Saskatoon
Embark on a rewarding career with Sobeys Inc., celebrated among Canadau2019s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better u2013 great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Ready to Make an impact?
The Support Services Leader partners with the Store Leader to support and execute Support Services strategy including onboarding, training, employee engagement, file maintenance, champion initiatives, inventory management, HR, and Front-End services.
Hereu2019s where youu2019ll be focusing:
Operations:
u2022 Effectively communicate and partner with other Area Leader(s) and Store Leader to execute overall store strategy
u2022 Direct and manage all Support Services to achieve sales, profits, and labour goals
u2022 Drive financial rigor and discipline within Support Services including sales forecast, margin driving strategies, shrink controls, managing payroll targets and controllable spend
u2022 Provide strategic direction and vision for the Support Services function
u2022 Own and update Front End sales forecast and weekly plans
u2022 Promote fundraising efforts and effectively communicate fundraising expectations to Support Services team
u2022 Ensure execution and completion of critical Front End, and Admin and systems tasks required daily
u2022 Own the execution and implementation (with support from the other Area Leader(s)) of champion, multicultural, and local strategies
u2022 Create, review, and finalize Support Services employee schedules to ensure appropriate staffing levels while managing labour costs
u2022 Responsible for ensuring all OHS requirements are met across the store including food and physical safety
u2022 Review and ensure completion of department-to-department transfers, manage credit requests, and review weekly expenses to assist with department profitability
u2022 Monitor and audit pricing accuracy including sales pricing verification, and price file verification and manage price changes
u2022 Act as a conduit and key contact between the store and backstage for Support Services team
u2022 Manage equipment escalations, ensure completion of repairs, and interact with vendors as needed
u2022 Manage vendor relationships and sales rep visits
u2022 Execute loss prevention strategies to reduce theft
u2022 Act as Store Leader/key holder when Store Leader is not in the store (rotate with other Area Leader(s))
Customers:
u2022 Partner with Store Leader to address customer feedback, monitor customer service expectations and mystery shopper(s), manage CARE service program and customer surveys
u2022 Maintain an up-to-date, deep understanding of Support Services items and baseline understanding of other store departmentsu2019 services and goods to direct customers as needed
u2022 Share knowledge with Support Services employees and other store departments to help answer customer questions
u2022 Used knowledge of Support Services and other departmentsu2019 services and goods to service customer
Employees:
u2022 Own the training and onboarding for team members, ensure team members are supported and enabled to deliver their roles to expected standards, including coaching and influencing employees through change
u2022 Facilitate Support Services Managers in administering training to Support Services employees
u2022 Identify inter- and cross-team development opportunities for Support Services employees
u2022 Conduct Support Services Managers performance evaluations
u2022 Responsible for scheduling and managing/maintaining the WFM System (KRONOS).
u2022 Create, review, and finalize Support Services employee schedules to ensure appropriate staffing levels while managing labour costs
What you have to offer:
u2022 Above average oral and written communication skills
u2022 Secondary (high) school education/GED
u2022 3-5 years of previous retail experience including people and budget management
u2022 Experience working across multiple areas of Support Services (Front End, Admin and Systems)
Sobeys and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We are BC's largest insurance broker, growing 15% year over year! We offer stability, career development opportunities, and a strong teamworking environment. Whether you're just starting out in insurance, or a seasoned veteran, HUB can take you to your next career goal.
**We are Proud to Offer**
+ Competitive compensation
+ Comprehensive tuition financing and career-related training and development
+ Company matching RRSP contributions
+ Customizable flexible benefits options for you and your family
+ We promote work-life balance through flexible scheduling and hours
+ A progressive employee assistance program through LifeWorks
+ Mental and physical wellness initiatives
+ HUB Cares: we are a company that gives back and is active in the community
**The Opportunity**
As a **Manager, Commercial Support Services** in the **Commercial** **Insurance** **Division** , you will provide exceptional operational and talent management leadership for the Commercial Support Team. We are seeking a self-motivated individual with a strong attention to detail to join our Burnaby Still Creek location in a **Regular Full-Time** position
Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.
**The Responsibilities**
+ Coach and support the team to achieve their highest performance potential and to deliver excellence in client experience
+ Provide training and a positive work environment that attracts, retains, and motivates talent
+ Conduct performance reviews and support employee career development
+ Assist with developing, launching, and implementing consistent practices and procedures for the team
+ Support HUB's Commercial guidelines and best practices
+ Maintain knowledge of carrier and product changes
+ Optimize quality and volume of work
+ Conduct regular audits and any corrective action required
**The Requirements**
+ Previous operational management experience
+ Enthusiastic people skills
+ Exceptional teamwork capabilities
+ Strong communication skills both written and verbal
+ Leadership driven where you can stay calm under pressure while balancing critical decision-making
+ Ability to time manage and prioritize tasks effectively
_The expected salary range for this position is $90,000 - $120,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions._
**Our Culture Starts with You**
+ We are looking for **SELF-STARTERS** with an **ENTREPRENEURIAL** mindset who will take **OWNERSHIP** of their business
+ We want you to be **INNOVATIVE** and open to sharing your ideas
+ You work with **URGENCY** while providing a high level of **PROFESSIONAL SERVICE** towards our customers, communities, & colleagues.
+ You are a **TEAM PLAYER** who positively impact those around them; We **MOTIVATE** each other to **GROW TOGETHER**
+ You work with a high degree of **INTEGRITY** and **ACCOUNTABILITY**
To find associated positions at our HUB simply search **myHUBbc** as a keyword in the search bar on our careers page ( !
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.