18 Support Staff jobs in Sudbury

Customer Support Advisor (CSA)

Sudbury, Ontario Northern Uniform Service

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Job Description

Customer Support Advisor (CSA) Here we grow again! Are you interested in being part of an essential business and industry? Are you interested in a growing organization where your administrative skills are used to support productive employees and a dynamic management team? We are looking for someone who thrives when faced with responsibility and a variety of demands; a resourceful person who can bring professionalism and energy to our company. If you are excited to imagine yourself in a role with this impact and opportunity, we want you to join our team! Our Company We are an independently, family owned, Ontario based Canadian company in the uniform and mat rental business, serving many different industries throughout much of the province. We are fortunate to have many long tenured employees who enjoy our supportive family environment and being appreciated for what they do. We choose to live by our values everyday: * Keep your promises. * Be fair. * Tell the unvarnished truth. * Respect each other. * Do the right thing. The Role This is a full-time permanent position (35-40 hours/week), starting with a wage of $19.00 - $22.00 per hour, commensurate with skills and experience.  We offer group benefits including health and dental coverage and a pension plan.  The work environment includes modern office technology with free parking on site and public transit stops nearby to help simplify your travel to and from work.  Your primary goal will be to support many facets of our Service team! You will be dealing with co-workers, management, customers, and others to accomplish your goals. You will represent our company image by providing exemplary service when communicating internally and externally. You’re perfect for this role because you are: * Detail Oriented * An effective communicator * Positive * Problem solver * Professional  * Organized You take great pride in your work, always striving to know more and be better. You are comfortable with information technology and are capable of learning new software easily. You show respect to your co-workers, authority, and you take direction well. Qualifications & Experience * Experience with customer service and office administration  * Superior skills using Microsoft Word, Excel, and digital document software (PDF) * Superior communication skills, both spoken and written * Able to work well independently and within a team * Committed to confidentiality and professionalism * Committed to continual improvement of self and processes  How to Apply We aspire to hire the right person for our roles.  As a result, our recruitment process has multiple progressive stages, including in-person interview and skills testing, among others.  If you have the skills and professionalism to succeed with us, and are committed to the recruitment progression, please complete the first stage of our recruitment process by completing your application and submitting your resume to us online.  We will not be accepting phone inquiries or applications by fax or in person for this position; online applications only.  We look forward to hearing from you.

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Personal Support Worker

Greater Sudbury, Ontario Extendicare Canada Inc.

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Job Description

The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines. Assists in providing direct care such as ambulation, feeding, bathing and grooming.
For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:
Union Name: SEIU
Union Local: Sudbury
Union Classification (Title): PSW / HCA as applicable
Salary: As per Collective Agreement

For both Non- Union and Union jobs, the below description will apply:
Qualifications
1) Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2) Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3) Knowledge and experience in care planning systems and documentation
4) Ability to communicate positively with other staff, residents/patients and families
5) Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6) Experience working independently in Community Home Care is an asset

Time Type:

Part time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.

If you have a passion for caring, turn it into a rewarding career with Extendicare!

Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.

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Personal Support Worker (PSW)

Greater Sudbury, Ontario CarePartners

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Overview

Are you proud to contribute your skills to delivering quality health care? PSWs are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by assisting with activities of daily living under the supervision of our Personal Support Manager.

We are looking for Personal Support Workers (PSWs) to help us bring patient and family-centered care to in patients in the Sudbury, ON area. Are you someone we should meet?

What We Offer

  • A strong desire and commitment to making a difference in the lives of their patients
  • Exceptional interpersonal skills
  • Ability to work both independently and as part of a team
  • Availability to work non-traditional hours, such as early morning, evenings, and alternate weekends
  • A valid driver’s license (G or G2 Classification), access to a reliable vehicle, and proof of automobile insurance
  • Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
  • To protect our patients, we require current vulnerable sector check screening, a clear background check
  • New Ontario PSW grads may be eligible to * receive a $10,000 bonus**

    * From an approved PSW program in Ontario (on or after April 1, 2024)

    ** in exchange for a commitment to work with us, position for 12 months, payable at 6 months and 12 months must meet HFO eligibility and HFO eligibility status* 

    and an additional $0,000 relocation bonus***

    *** when relocating to rural, remote or northern area and committing to working with us for 12 months, payable at start and 6 months

    What The Role Involves

  • Assisting with daily living activities, such as personal care (rise and retire), assistance with household tasks, respite care, medication assistance, special functions
  • Promoting a safe environment by demonstrating proper body mechanics, safe transfer techniques, and home safety
  • Providing cognitive, social and/or emotional support to the patient
  • Preparing nutritious, varied and economical meals and snacks, including special diets, as determined by the care plan, using proper food preparation, storage, and hygiene practices.
  • What You Bring

  • A strong desire and commitment to making a difference in the lives of their patients
  • Exceptional interpersonal skills
  • Ability to work both independently and as part of a team
  • Availability to work non-traditional hours, such as early morning, evenings, and alternate weekends
  • A valid driver’s license and vehicle
  • Valid certificate as a Personal Support Worker, Internationally Trained Nurse, Health Care Aid, Developmental Support Worker, Home Support Worker, or enrollment in a Nursing program
  • To protect our patients, we require current vulnerable sector check screening, a clear background check
  • New Ontario PSW grads may be eligible to * receive a $1 ,000 bonus**

    * from an approved PSW program in Ontario (on or after April 1, 2024)

    ** in exchange for a commitment to work with us in a Full-Time position for 12 months, payable at 6 months and 12 months

    and an additional 10,000 relocation bonus***

    *** when relocating to rural, remote or northern area and committing to working with us for 12 months, payable at start and 6 months

    CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities, accommodations are available on request for candidates taking part in all aspects of the hiring process.

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    Retail Operations Support Specialist

    Sudbury, Ontario Beyond Wireless Headquarters

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    Job Description

    WHO We ARE: We are Beyond Wireless, an independently owned, authorized Rogers and Fido Dealer and communications solutions provider. With a dynamic business division and 56 retail locations, we are continuously looking for more opportunities to expand. While we are incredibly passionate about making more possible through connectivity, we are obsessed with supporting growth, development and greatness through people and partnership. Our team is collaborative, nimble, and eager to identify and embrace opportunities: driving growth, development, and success.

    WHAT We NEED: We are currently seeking a Retail Operations Support Specialist to join our team.

    The Retail Operations Support Specialist is focused on providing administrative and operational support to our retail locations across Ontario and Eastern Canada. Based in our head office, the successful candidate will help ensure smooth day-to-day operations, efficient communication with stores, and effective coordination of processes and procedures

    WHY You Want the ROLE - YOU GET TO:

    · Provide administrative and operational support to 56 retail locations across Ontario and Eastern Canada.

    · Basic troubleshooting of technical issues related to store hardware, software, and systems to minimize disruptions.

    · Coordinate with vendors, service providers, and internal departments to resolve operational challenges.

    · Assist store teams with hardware management, and logistical coordination.

    · Support the implementation and monitoring of operational procedures to ensure compliance with company standards and regulatory requirements.

    · Prepare and maintain accurate documentation, reports, and records to support decision-making and process improvement.

    · Contribute to continuous improvement initiatives aimed at enhancing retail operations and overall efficiency.

    WHAT YOU Bring:

    · Strong troubleshooting and basic technical problem-solving skills.

    · Excellent organizational and time-management abilities.

    · Proactive, detail-oriented, and resourceful with a focus on operational efficiency.

    · Ability to work independently, manage multiple priorities, and adapt to a dynamic environment.

    · Effective communication skills, both written and verbal.

    · Prior experience in retail operations or technical support is a plus.

    Benefits and Perks:

    • A company that invests in you, both personally and professionally.

    • Support anywhere, anytime. Easy access to your colleagues across Ontario and the East Coast.

    • Paid vacation.

    • Group Benefit Plan available, including medical, dental, prescription eye wear, and an Employee and Family Assistance Program.

    Salary Range:

    $55K-$75K based on experience and qualifications.

    Work Environment:

    1. This role is based out of our Beyond Wireless headquarters in Sudbury, ON, supporting retail locations across Ontario and Eastern Canada.

    2. The candidate should be comfortable working independently with minimal supervision, utilizing remote communication tools.

    Next Steps:

    Interested candidates should highlight their troubleshooting, organizational, and problem-solving skills in their application. We look forward to integrating a dedicated professional into our operations support team at Beyond Wireless.

    The search committee will begin consideration of candidates immediately and will continue until the position is filled. Thank you to all applicants. Only those selected to proceed will be contacted.

    As part of our commitment to inclusivity, diversity, equality, and accessibility, our goal is a workforce that reflects the communities we serve. Beyond Wireless welcomes all qualified applicants to apply, including individuals with disabilities, those who identify as Black, Indigenous, persons of colour, and members of the 2SLGBTQIA+ community. Accommodations are available upon request for candidates taking part in the selection process.

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    Information Technology Support Specialist

    Sudbury, Ontario Baker Tilly SNT

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    Job Description

    Salary:

    We are looking for an
    Information Technology Support Specialist
    to join our teambring your ambition and shape what comes next.


    Be part of something bigger. Build with us today Now. For tomorrow.

    At Baker Tilly, we care about the impact you make. Thats why were invested in your growth from day onebecause the steps you take today define your tomorrow.

    We are looking for an Information Technology Support Specialist
    to join our teama role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, youll collaborate with a dynamic team of professionals, united by a shared commitment to making a differencefor our clients, our communities, and one another.

    Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

    There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.

    Your role:

    • Provide support to all employees and clients, which includes troubleshooting hardware and software issues.
    • Deployment, Monitoring and providing solutions to incoming support requests
    • Provide appropriate follow-up, documentation, and timely responses
    • Recommend improvements to the department including cost saving measures and the evaluation of hardware and software needs
    • Other duties and projects as required



    What you bring to the table:

    • Post-secondary degree/diploma in Computer Science or related IT discipline or equivalent experience
    • 3-5 years of experience in a similar role
    • Highly motivated, self-starter with demonstrated independence and initiative
    • Proven ability to manage multiple projects and set priorities
    • Current Ontario drivers license and access to a reliable vehicle
    • Current industry certifications would be an asset
    • Fluently bilingual in both French and English would be an asset


    Whats in it for you?

    • Competitive compensation and rewards
    • Work life balance
    • Ability to contribute along with your firm to the greater community


    When you join Baker Tilly, you become part of something biggeran ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If youre ready to make an impact, were ready to meet you.




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    Minobimaadizing Support Coordinator Nurse

    Naughton, Ontario Maamwesying North Shore Community Health Services Inc

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    Job Description

    Salary: $57,795 - $1,081

    Minobimaadizing Support Coordinator Nurse VACANT POSITION
    Location: Atikameksheng Anishnawbek and Sagamok Anishnawbek
    Full-Time Permanent
    Salary Range: 57,795 - 71,081


    Who you are? You are highly motivated in sharing your interest in providing primary health care within an inter-disciplinary team environment. Acknowledging the Seven Grandfather Teachings in your work to build relationships. In addition, you have the ability to draw on your own knowledge and life skills to support and maintain efficient operational functions, with a positive outlook.


    Who we are? We are a leader in First Nation Health. Our foundation is Indigenous Health in Indigenous Hands. We provide accessible, quality, culturally safe and holistic health care that supports and enhances the wellness of individuals, families, and communities. We work with our 11 First Nation community partners and one Indigenous Friendship Centre in the provision of primary health care, traditional healing, mental wellness and addictions, home and community support services and health promotion services. We have recently been approved as the first Indigenous Lead Ontario Health Team by the Ministry of Health.


    The opportunity: Maamwesying North Shore Community Health Services provides primary health, traditional healing, mental health, home and community support services and health promotion services to community members of the seven First Nations of the North Shore Tribal Council, is inviting applications for a highly skilled Minobimaadizing Nurse to join their Mental Wellness and Minobimaadizing Addiction Services team. The objective is; To provide comprehensive nursing care in the community setting and that assists clients to achieve optimum health in their recovery journey.


    What you need to bring with you:

    • Registered Practical Nurse in good standing with the College of Nurses of Ontario
    • Minimum of 2 years' experience in a traditional nursing role working in a physicians office
    • Strong clinical assessment, critical thinking, and problem solving skills
    • Excellent communication, interpersonal, and organizational skills
    • Ability to work independently as well as part of a team
    • Flexibility to work shifts and holidays as required
    • Proficient in using electronic medical record systems
    • Current First Aid and CPR certification or willingness to obtain within three months
    • Having knowledge of prescription drug abuse or polysubstance abuse would be an asset
    • Demonstrated knowledge and experience in using drug assessments and screening tools
    • Ability for conceptualizing and addressing individual addiction issues from a wholistic perspective
    • Must be prepared to respond to emergency situations
    • Indigenous cultural competency training certification
    • Demonstrated ability to develop and facilitate health teaching
    • A clear vulnerable sector criminal reference check is a condition of employment
    • Must have access to a personal vehicle
    • Must have a valid drivers license

    Why Work with Us?

    • Competitive Salary based on experience
    • Paid Extended Health Benefits
    • Healthcare of Ontario Pension Plan (HOOPP)
    • 3 Weeks Vacation for the 1st year; with an additional 6 Indigenous statutory holidays
    • Life-long learning is a priority, offering 10 Professional Development Days and 1800/Annual Budget
    • Technology Amenities provided (i.e., laptop, electronic medical record system, cell phone)
    • All travel expenses covered
    • Relocation expenses are negotiable
    • High staff satisfaction rated work environment, priority on provider and client experience
    • Access to Cultural and Traditional teachings of the Ojibwe People
    • 15 days of Personal Leave

    What to expect? Given the traditional practices of Indigenous people, from time-to-time exposure to smoke from the burning of sacred medicines such as tobacco, sweet grass, sage, or cedar may occur.


    Accessibility accommodations will be available upon request.


    An offer of employment will be conditional upon an acceptable vulnerable sector police records check. Hiring of Indigenous People will be given preference, as allowed under Section 14 of the Ontario Human Rights Code Special Programs.


    Qualified individuals are invited to submit a cover letter along with a current resume, certificates, diplomas, along with three current work-related references to the link in BambooHR. Please ensure that Minobimaadizing Support Coordinator Nurse appears in the subject line. Below is the link to apply directly to our organization.


    Posting Deadline: Wednesday, September 10, 2025


    Thank you to all applicants however, only those selected for an interview will be contacted.

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    Spécialiste, Support aux ventes

    Sudbury, Ontario Mondata

    Posted 4 days ago

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    Job Description

    Relevant du VP ventes, le Spécialiste, Support aux Ventes assure le support constant à l’équipe de ventes, incluant le volet administratif de la fonction « ventes », de même que les premiers contacts avec la nouvelle clientèle potentielle (qualification de leads).

    Responsabilités:
    • Générer des listes de clients potentiels et établir un contact avec ceux-ci, soit verbalement ou par écrit, pour en apprendre davantage sur leurs besoins actuels et futurs, en vue de saisir d’éventuelles opportunités d’affaires;
    • Développer et entretenir des contacts réguliers avec les clients potentiels;
    • Mise à jour régulière de tous nos outils de suivi des ventes et de développement des affaires, dont les informations du CRM sur nos partenaires et clients potentiels, les leads et les opportunités à venir;
    • Contribuer aux analyses de marché en fournissant les données pertinentes contenues dans nos systèmes de gestion de clients (CRM);
    • Participer à l’identification d’opportunités d’affaires pour Mondata et l’un ou l’autre de ses produits, grâce à ses contacts réguliers avec une clientèle potentielle;
    • Assurer le suivi des résultats de l’équipe de ventes en lien avec les objectifs établis, puis partager ses constats avec l’équipe et/ou le gestionnaire en vue d’apporter les ajustements nécessaires;
    • Participer à l’amélioration des méthodes, techniques et outils de vente; Contribuer à la mise en place d’améliorations opérationnelles;
    • S’assurer d’un service à la clientèle irréprochable envers chacun des clients, actuels ou potentiels, en adéquation avec les valeurs de l’entreprise;
    • Organiser des sessions de présentation et de travail avec nos clients existants et potentiels;
    • Effectuer des soumissions pour les clients, au besoin;
    • Faire le suivi auprès des clients, fournir un support technique de base et orienter les clients vers les services appropriés si nécessaire;
    • Coordonner les activités entre les différents départements (ventes, marketing, technique).

    Description de l’entreprise:
    Voici l’occasion de vous joindre à l’équipe de passionnés de Mondata . En constante croissance depuis 2018, nous sommes une jeune entreprise de cybersécurité chevronnée. Nous développons la plateforme de cybersécurité infonuagique WeActis afin d’aider les entreprises de toutes tailles à avoir la meilleure défense contre les cybermenaces. Avec Mondata et sa plateforme WeActis, les organisations peuvent avoir confiance en leur cybersécurité. Avec nous, c'est plus simple, plus accessible, plus inclusif et surtout, ça donne des résultats!
    Notre mission:
    Offrir aux organisations et à leurs employés la meilleure défense contre les cyberattaques.
    Notre ADN:
    Plaisir | Engagement | Performance | Communication | Innovation | Bienveillance
    Si notre ADN correspond à vos valeurs, si vous êtes de ceux qui se démarquent dans leur domaine et qui ont envie de faire partie d’une équipe jeune et innovante, faites-nous parvenir votre profil détaillé.

    Mondata vous écoutera, vous appuiera dans votre cheminement professionnel et vous offrira sa gamme d’avantages tels que:
    • Projets stimulants et à l’avant-garde des technologies
    • Rémunération à la hauteur du marché
    • Horaire hebdomadaire flexible de 35 heures
    • Un régime d'assurances collectives
    • Télémédecine
    • Un régime de retraite avec contribution de l'employeur
    • Télétravail
    • Midis “lunch & learn”
    Si, comme nous, vous aimez:
    • Travailler dans une ambiance motivante et décontractée;
    • Avoir de grandes responsabilités et la possibilité d'innover;
    • Apprendre et vous développer en travaillant sur des technologies de pointe;
    • Faire une différence et sentir que votre opinion compte;
    • La perspective d'évolution illimitée;
    • Voir le résultat de vos actions.

    Joignez-vous à l'aventure qu'est une startup ''d'expérience'' et offrez-vous une opportunité de carrière plus qu'intéressante !
    Vous pouvez postuler directement sur Jobillico ou écrire à Lea Rosenblatt :

    Compétences et aptitudes  

    • Aptitudes sociales développées, dont la facilité à établir des relations; 
    • Excellentes aptitudes pour la communication, la présentation et la vulgarisation; 
    • Débrouillardise et autonomie, tout en gardant un bon esprit d’équipe; 
    • Sens de l’initiative, l’organisation et de la structure;  
    • Excellente éthique et discipline de travail; 
    • Rigueur et souci du détail. 

    Exigences et études requises  

    • Double formation en commerce et gestion technique/industrielle (profil technico-commercial); 
    • Diplôme technique avancé en conception industrielle ou formation équivalente; 
    • Maîtrise en administration des affaires (MBA) : concentration marketing/gestion commerciale ou stratégie des ventes;  
    • Expérience minimale de 5 ans dans un rôle de support aux ventes dans le domaine des TI, idéalement de la cybersécurité; 
    • Expérience de 4 ans minimum en support aux ventes B2B dans les environnements technologiques et industriels internationaux; 
    • Bilinguisme, afin de pouvoir desservir aussi une clientèle anglophone de l’Amérique du Nord; 
    • Maîtrise des outils CRM et des logiciels bureautiques (suite Office de Microsoft, SalesForce, Pipedrive); 
    • Excellente connaissance et aisance avec les technologies en général, spécifiquement avec celles liées à la cybersécurité. 
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    Personal Support Manager - RN/RPN

    Greater Sudbury, Ontario CarePartners

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    Job Description

    full-time

    Overview

    We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. 

    This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

    This position will be working out of our Sudbury, ON office. 

    What We Offer

  • Competitive salary, comprehensive health and dental benefits
  • Other employment perks such as Employee Assistance Program, Perkopolis, Rewards Points
  • Flexible work from home arrangements supporting employee work life balance
  • Inspiring leadership and opportunities for professional growth
  • Supportive & dedicated Safety Health & Wellness team 
  • Interprofessional collaboration with our Professional Practice Research & Education Team
  • What The Role Involves

    Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

  • Provides coordination, supervision, and coaching to the Community Support Workers in the field.
  • Develops and maintains an effective Care Plan with respect to Community Health Services, independently or in cooperation with the Ontario Health atHome.
  • Keeps abreast of policies outlined in the Regulated Health Professions Act and Community Health Services best practices and monitoring employee performance.
  • Promotes and markets Community Health Services and maintains positive public relations.
  • Provides active guidance for workplace Health and Safety.
  • Performs other duties as required.
  • What You Bring

  • Registered Nurse (RN) or Registered Practical Nurse (RPN) degree or diploma
  • 3 - 5 years of job-related experience or an equivalent combination of education and experience
  • Registration with the College of Nurses of Ontario (CNO)
  • Experience in a community healthcare environment considered an asset
  • Experience in a formal leadership role considered an asset
  • Proven computer skills, including email, word processing, work scheduling systems
  • Thorough knowledge of case management skills and nursing processes and practices
  • G or G2 Driver's license, access to a reliable vehicle, and proof of car insurance is required as some regular travel is required for this role. 
  • Leadership and people management skills are an asset
  • Excellent English verbal and written communication skills
  • French language skills are an asset
  • Current CPR Certification
  • Clear Background and Vulnerable Sector Check
  • CarePartners In Your Community

    In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

    Accessibility

    CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

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    Drilling Consumables Product & Field Support Specialist

    Sudbury, Ontario Boart Longyear

    Posted 1 day ago

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    **Job Description:**
    Location: Candidate may be based anywhere in Ontario.
    **Role Overview:**
    We are seeking a
    **Drilling Consumables Product & Field Support Specialist**
    to act as a key technical bridge between our product development, operations, and customers. This dual-purpose role combines
    **field-based customer engagement and sales support**
    with
    **internal product lifecycle and inventory management**
    for top hammer, diamond tooling, and exploration drilling consumables.
    Youu2019ll split your time between visiting customer sites to support field trials, drive product performance, and provide training u2014 and collaborating with internal stakeholders on inventory optimization, cost initiatives, technical marketing, and feedback loops for product improvement. This role is ideal for a technically savvy and commercially minded professional who thrives in both field and office settings.
    **When not traveling for client or internal engagements, this position will be performed remotely (work from home).**
    **Estimated travel requirement is approximately 50%, including occasional overnight and weekend travel as required by clients.**
    **Key Responsibilities:**
    **Field Sales & Product Support**
    Serve as the regional product expert for diamond products and exploration tooling; advise customers and sales teams on product use, performance optimization, and application best practices.
    Plan and execute structured field trials of new consumables u2014 including test planning, performance analysis, and feedback reporting.
    Actively support the Canadian Sales Management team in customer acquisition, relationship management, and strategic growth initiatives.
    Deliver technical presentations, training, and on-site product demonstrations to drillers, customers, and internal teams.
    Collect and analyze field feedback for use in product improvements, warranty claims, and market positioning.
    **Product Management & Operations Support**
    Support the global product management team with lifecycle planning, SKU rationalization, and cost-reduction initiatives.
    Manage high-value inventory tracking, reorder point (ROP) updates, and supply planning for large contracts.
    Collaborate with engineering, sourcing, and manufacturing to support value engineering and ensure product data integrity.
    Create and maintain technical marketing content including product specs, training materials, case studies, and value calculators.
    Evaluate competitor offerings and market trends to identify differentiation opportunities and feed strategy development.
    **Minimum Qualifications:**
    Authorized to work in Canada; valid driveru2019s license.
    Bacheloru2019s degree in Mechanical, Mining, Industrial, or Materials Engineering.
    5+ years of relevant experience in mining, drilling, construction, or heavy industrial sectors.
    Solid understanding of consumables subject to wear (e.g., bits, tooling, diamond products) and the mechanics of drilling systems.
    Strong Microsoft Office proficiency (Excel, PowerPoint) and technical reporting skills.
    Proven ability to train and communicate technical concepts across all levels u2014 from drill operators to executives.
    Detail-oriented and analytical mindset with experience in product testing, inventory control, and technical writing.
    Willingness and ability to travel frequently within Canada and occasionally internationally.
    **Preferred Qualifications:**
    Prior experience with core or top hammer drilling operations.
    Familiarity with ERP systems (e.g., Oracle) and product costing practices.
    Project management experience in a cross-functional environment.
    Knowledge of inventory health metrics and SKU-level planning. **Compensation, Benefits and Perks**
    Talented people are attracted to companies with long-term success and a supportive workplace culture that encourages work-life balance. Boart Longyear offers competitive pay, comprehensive benefits, and career advancement opportunities. If hired, you can expect:
    a strong compensation plan
    medical, vision, and dental program
    retirement program
    employee recognition rewards program (BRAVO)
    employee assistance program **Company Overview** Established in 1890, Boart Longyear is the worldu2019s leading provider of innovative, safe, and productivity-driven drilling equipment and tooling. With a primary focus on mining and exploration activities spanning a wide range of commoditiesu2014including copper, gold, nickel, zinc, uranium, and other metals and mineralsu2014the Company also supports activities in the energy, oil sands exploration, and environmental sectors.The Drilling Products division delivers advanced research and development capabilities and holds hundreds of patented designs to manufacture, market, and service reliable drill rigs, innovative drill string products, rugged performance tooling, durable drilling consumables, and high-quality parts for customers worldwide. These products are engineered to meet the evolving needs of the global drilling industry, offering maximum performance, reliability, and safety in the most demanding conditions. **Our People** At Boart Longyear, people are our most important asset. We recognize that the best ideas emerge through collaboration among individuals with diverse backgrounds, experiences, and perspectives. That is why we are committed to fostering diverse, inclusive teams and work environments free from discrimination and harassmentu2014spaces where everyone can contribute and be heard. **Our Vision** To create products and solutions that empower the exploration and extraction of minerals to enable life and prosperity. **Our Values** Our success as a business depends on how we operate. The
    _how_
    is the distinctive way in which we conduct our business, guided by our values of:
    Integrity
    Health & Safety
    Teamwork & Diversity
    Customer Focus
    SustainabilityBoart Longyear is headquartered in Salt Lake City, Utah, USA. Visit our website, boartlongyear.com and follow Boart Longyear on social media:
    LinkedIn ,
    Facebook ,
    Instagram
    and
    Twitter .Boart Longyear is committed to providing accommodations throughout the recruitment process to applicants with disabilities, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation, please advise us in advance so appropriate arrangements can be made.We are an equal opportunity employer and value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. As an Equal Opportunity Employer, we thank all who apply but
    **will only be contacting those selected for an interview** . Please apply online at
    req ID:**
    15755BR
    **Job Code:**
    Sales Rep 1.08.Professional
    **Company:**
    Drilling Products
    **Business Line:**
    Product Services
    **Function:**
    Product Management
    **Region (Business Group):**
    NAM
    **Country:**
    Canada
    **State/Province:**
    Ontario
    **City:**
    Sudbury
    This advertiser has chosen not to accept applicants from your region.
     

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