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12 Support Staff jobs in Whitby

Family Support Professional

Ashburn, Ontario Bridgeway Family Homes

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Family Support Professional - Independent Contractor

Bridgeway Family Homes is an exceptional and caring community providing specialized family-based, child-focused foster care. Our Independent Professionals deliver personalized support based on a holistic and customized approach geared to the specific needs of each Foster Family, Child, Youth, and Young Adult.

  • Are you interested in supporting and enhancing the lives of our Foster Families and Children/Youth/Adults in their care?
  • Are you a skilled practitioner that wants to strengthen the healthy development of the family unit and the children within that unit?
  • Are you creative, self-directive and collaborative?


If you have answered YES, Bridgeway Family Homes may be the perfect place for you. Come alongside us in caring for Foster Children, Youth, and Young Adults!

Visit to learn more about us.

Position Summary: Family Support Professionals are skilled and educated independent contractors who play a vital part of the collaborative professional team that provides care and mentorship to children/youth/young adults in Bridgeway Foster Homes. This role provides ongoing opportunities to support different families in your region.

Job Type: Part-time; Ability to provide in-person services primarily during the week between 3:00-9:00pm and on weekends.

Reimbursement: Starting from $23-$0/hour (inclusive of the 3/hour Permanent Wage Enhancement provided by the Ontario Government); mileage per km when travelling with client; expenses (meals and activities).

Requirements/Qualifications:

  • Certificate, diploma or degree in a social service discipline (i.e. Child and Youth Care, Developmental Service Worker, etc.) from a recognized college or university.
  • Broad Record Check (obtained from local Police).
  • Child Welfare Record Check (obtained from local Children’s Aid Society).
  • Driver’s Abstract; Class “G” Driver’s License; ability to provide transportation for services.
  • Vehicle with $2 million liability insurance.
  • Verbal De-escalation Certification (e.g. CIT, NCI, TCI, UMAB) with experience in crisis prevention.
  • Standard First Aid with Infant/Child CPR - Level C.
  • Personal computer and email address.

This advertiser has chosen not to accept applicants from your region.

Family Support Professional

Courtice, Ontario Bridgeway Family Homes

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Job Description

Job Description

Family Support Professional - Independent Contractor

Bridgeway Family Homes is an exceptional and caring community providing specialized family-based, child-focused foster care. Our Independent Professionals deliver personalized support based on a holistic and customized approach geared to the specific needs of each Foster Family, Child, Youth, and Young Adult.

  • Are you interested in supporting and enhancing the lives of our Foster Families and Children/Youth/Adults in their care?
  • Are you a skilled practitioner that wants to strengthen the healthy development of the family unit and the children within that unit?
  • Are you creative, self-directive and collaborative?


If you have answered YES, Bridgeway Family Homes may be the perfect place for you. Come alongside us in caring for Foster Children, Youth, and Young Adults!

Visit to learn more about us.

Position Summary: Family Support Professionals are skilled and educated independent contractors who play a vital part of the collaborative professional team that provides care and mentorship to children/youth/young adults in Bridgeway Foster Homes. This role provides ongoing opportunities to support different families in your region.

Job Type: Part-time; Ability to provide in-person services primarily during the week between 3:00-9:00pm and on weekends.

Reimbursement: Starting from $23-$0/hour (inclusive of the 3/hour Permanent Wage Enhancement provided by the Ontario Government); mileage per km when travelling with client; expenses (meals and activities).

Requirements/Qualifications:

  • Certificate, diploma or degree in a social service discipline (i.e. Child and Youth Care, Developmental Service Worker, etc.) from a recognized college or university.
  • Broad Record Check (obtained from local Police).
  • Child Welfare Record Check (obtained from local Children’s Aid Society).
  • Driver’s Abstract; Class “G” Driver’s License; ability to provide transportation for services.
  • Vehicle with $2 million liability insurance.
  • Verbal De-escalation Certification (e.g. CIT, NCI, TCI, UMAB) with experience in crisis prevention.
  • Standard First Aid with Infant/Child CPR - Level C.
  • Personal computer and email address.

This advertiser has chosen not to accept applicants from your region.

Cloud Support Engineer

Oshawa, Ontario HCLTech

Posted 5 days ago

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Responsibilities


  • Ability to Works with remote support team, vendors, end users, Customer Service Representatives and other technical staff to resolve Azure deployment and infrastructure services issues.
  • Deployment of Azure hosted apps utilizing using automation tools
  • Foundation Setup, Cloud Environment build and Migration
  • Creating and Managing Documentation/Run Books


Azure Skill Requirements

  • Hands-on experience using compute, networking, storage, database Deployment and Azure managements services
  • Ability to evaluate cloud application requirements and prepare architectural recommendations for implementation, deployment, and provisioning applications on Azure
  • Knowledge Azure CLI, Azure APIs, Azure Subscription and Billing Console
  • Design a hybrid architecture using key Azure technologies (e.g., VPN, Azure Express route)
  • Ability to provide best practice guidance on the architectural design across multiple applications and projects of the enterprise
  • Familiarity with a scripting language
  • Map business objectives to application/architecture requirements
  • Architect a continuous integration and deployment process
  • Create modify and update process document for team


Qualification

Overall experience of 8+ years (Cloud + Windows/Linux) including 3+ years of exclusive Azure cloud Operation and migratoin experinace


Certification Requirement

Microsoft Azure Architect - Exam AZ-303/AZ-304


Soft Skils

  • Excellent communication and conversation skills (Verbal and Written)
  • Good documentation skills
  • Should have a great customer handling skills
  • Able to handle unforeseen situations
  • High level of acceptance
  • Can drive HCL’s value and its methodology
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PSW - Personal Support Worker

Bowmanville, Ontario Bloom Care Solutions

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Job Description

JOIN one of the Canada's Top Growing Companies - we can't wait to welcome you aboard!

Bloom is a growing Digital Health Technology and Services company that is on a Mission to Improve Care Experiences. 

Benefits:

  • Competitive wages and multiple assignments
  • Flexible hours that fit your lifestyle
  • Ongoing training and professional development opportunities
  • Rewarding work that makes a positive impact in the lives of others
  • Supportive team environment with opportunities for growth

Qualifications: 

  • PSW certification or diploma is a must. 
  • First Aid and Cardiopulmonary Resuscitation (CPR) level C Certificate
  • Police Criminal Record Check with Vulnerable Sector Screening (within 1 year) 
  • 2 Steps of Tuberculosis (TB) Test and Immunizations ( up to date) 
  • Strong time management skills, confidentiality, and professionalism
  • Excellent communicator, able to foster relationships with Healthcare Staff and clients
  • Ability to work independently and work effectively within a team environment
  • Interest in continuous learning – high energy and focused

Responsibilities:

  • Compassion, integrity, and quality care are all expectations of our community culture. 
  • Provides personal care to the client 
  • Support client to perform ADL’s (Activities of Daily Living) including, meal preparation, light housekeeping, laundry, and more 
  • Assist client in safely ambulating and transferring 
  • Perform delegated tasks as required 
  • Promote client independence 
  • Provides psychological and emotional support 
  • Provide clear, timely communication to the client, family and any stakeholders 
  • Promotes a safe environment for both the client and worker 

Work Conditions:

  • Work requires travel within community or facility
  • May involve long hours, including evenings and weekends, to meet organizational needs.

Physical Requirements:

  • Standing for extended periods involved
  • Lifting, pushing, turning involved
  • May repeat the same movement

In compliance with Bill 190 (October 28, 2024), Bloom Care Solutions confirms that this posting represents an existing vacancy within our organization.

Bloom Care Solutions is an Equal Opportunity Employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Bloom Care Solutions will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If you require disability-related accommodations, please inform the Human Resources staff. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace

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PSW - Personal Support Worker

Oshawa, Ontario Bloom Care Solutions

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Job Description

Job Description

JOIN one of the Canada's Top Growing Companies - we can't wait to welcome you aboard!

Bloom is a growing Digital Health Technology and Services company that is on a Mission to Improve Care Experiences. 

Benefits:

  • Competitive wages and multiple assignments
  • Flexible hours that fit your lifestyle
  • Ongoing training and professional development opportunities
  • Rewarding work that makes a positive impact in the lives of others
  • Supportive team environment with opportunities for growth

Qualifications: 

  • PSW certification or diploma is a must. 
  • First Aid and Cardiopulmonary Resuscitation (CPR) level C Certificate
  • Police Criminal Record Check with Vulnerable Sector Screening (within 1 year) 
  • 2 Steps of Tuberculosis (TB) Test and Immunizations ( up to date) 
  • Strong time management skills, confidentiality, and professionalism
  • Excellent communicator, able to foster relationships with Healthcare Staff and clients
  • Ability to work independently and work effectively within a team environment
  • Interest in continuous learning – high energy and focused

Responsibilities:

  • Compassion, integrity, and quality care are all expectations of our community culture. 
  • Provides personal care to the client 
  • Support client to perform ADL’s (Activities of Daily Living) including, meal preparation, light housekeeping, laundry, and more 
  • Assist client in safely ambulating and transferring 
  • Perform delegated tasks as required 
  • Promote client independence 
  • Provides psychological and emotional support 
  • Provide clear, timely communication to the client, family and any stakeholders 
  • Promotes a safe environment for both the client and worker 

Work Conditions:

  • Work requires travel within community or facility
  • May involve long hours, including evenings and weekends, to meet organizational needs.

Physical Requirements:

  • Standing for extended periods involved
  • Lifting, pushing, turning involved
  • May repeat the same movement

In compliance with Bill 190 (October 28, 2024), Bloom Care Solutions confirms that this posting represents an existing vacancy within our organization.

Bloom Care Solutions is an Equal Opportunity Employer. In accordance with AODA (Accessibility for Ontarians with Disabilities Act, 2005), Bloom Care Solutions will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If you require disability-related accommodations, please inform the Human Resources staff. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to providing a diverse and inclusive workplace

This advertiser has chosen not to accept applicants from your region.

Support technique automatisation et contrôle

Oshawa, Ontario Nyx Hemera Technologies inc.

Posted 9 days ago

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Titre du poste : Spécialiste de Soutien Technique - automatisation et contrôle
Description :
En tant que membre du département d'ingénierie, le Spécialiste de Soutien Technique joue un rôle essentiel dans le support technique de première ligne des clients utilisant nos systèmes de contrôle de l'éclairage. Il est chargé d'assister les clients en résolvant les problèmes techniques, en fournissant des conseils d'utilisation, en effectuant des diagnostics à distance et en assurant la satisfaction du client. Constamment à la recherche d’idées novatrices, le spécialiste travaillera en étroite collaboration avec nos équipes multidisciplinaires pour garantir un support de haute qualité.
Plus précisément, le détenteur de ce poste doit être en mesure d’effectuer les tâches suivantes :
  • Fournir un support technique de qualité aux clients par téléphone, par courriel, ou par d'autres moyens de communication à distance;
  • Diagnostiquer les problèmes techniques, identifier les pannes éventuelles, et guider les clients dans le processus de résolution;
  • Effectuer des dépannages avancés en utilisant des outils et logiciels de diagnostic à distance;
  • Documenter les cas de support technique, y compris les problèmes rencontrés et les solutions apportées, pour le suivi interne et externe;
  • Collaborer avec l'équipe d'ingénierie pour résoudre les problèmes techniques complexes;
  • Former les clients sur l'utilisation des systèmes de contrôle de l'éclairage, y compris l'explication des fonctionnalités et des meilleures pratiques;
  • Suivre les procédures de support technique pour garantir des réponses cohérentes et efficaces aux problèmes des clients;
  • Analyser la performance des systèmes à la fin des périodes de rodage en consultant et analysant des bases de données et produire les rapports détaillant les observations et recommandations ainsi que des analyses énergétiques;
  • Assurer un suivi des cas de support jusqu'à ce qu'ils soient résolus à la satisfaction du client;
  • Participer à l'amélioration continue du service en fournissant des commentaires sur les problèmes récurrents et en proposant des solutions d'amélioration.

  • Diplôme universitaire en génie logiciel, informatique avec minimum 3 années d’expérience, DEC en génie informatique ou électrique avec minimum 5 années d’expérience, ou toute autre formation dans un domaine connexe et expérience jugées pertinentes.
  • Expérience antérieure dans un rôle de soutien technique à distance est un atout.
  • Connaissance approfondie des systèmes de contrôle de l'éclairage est un avantage.
  • Compétences en communication orale et écrite en anglais exceptionnelles pour interagir efficacement avec les clients.
  • Capacité à diagnostiquer et résoudre des problèmes techniques de manière méthodique.
  • Excellentes compétences en service à la clientèle pour assurer la satisfaction du client.
  • Capacité à travailler de manière autonome et en équipe.
  • Capacité à gérer et à hiérarchiser plusieurs cas de support en parallèle.
  • Maîtriser le SQL pour l’interrogation de bases de données et démontrer une forte compétence en manipulation de données avec Excel avancé (atout).
  • Savoir identifier des tendances, interpréter les données et en tirer des conclusions pertinentes.
  • Être capable de transformer des données complexes en tableaux de bord clairs et en graphiques compréhensibles.
  • Disponibilité à travailler en horaires flexibles si nécessaire, y compris des visites chez le client à l'occasion, pour de l'aide à l'intégration et de la formation.
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Customer Service / Tech Support Rep (Auto)

Oshawa, Ontario Concentrix

Posted 21 days ago

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Job Title:
Customer Service / Tech Support Rep (Auto)
Job Description
The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering questions and solving problems involved in their use.
Job Description
Title: Customer Service / Tech Support Rep (Auto)
Location: Ontario
**JOB DESCRIPTION**
The Customer Service / Tech Support Rep (Auto) engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ( ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Customer Service / Tech Support Rep (Auto) position at Concentrix is just the right place for you!
As a remote Customer Service / Tech Support Rep (Auto), you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great opportunity to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As a Customer Service / Tech Support Rep (Auto) working from home, you'll:
+ Receive calls from dealership automobile mechanics, dealer representatives, Service Managers, and Technicians in specialized product areas (i.e. Transmission, Engine, Steering, etc.)
+ Diagnose problem using systematic listening and probing approach to determine root cause and provide information, data and direction through research, manuals, database or contacts
+ Handle contacts from Automotive dealerships across Canada & the US.
+ Track information and update cases
+ Perform follow ups on existing cases and close cases, as required
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Customer Service / Tech Support Rep (Auto) role include:
+ Class A Automotive License (310s - Red Seal)
+ Valid Driver's License
+ 5 year automotive experience with repairs/diagnostics
+ Strong aptitude for technical/mechanical repairs
+ Effective diagnostic aptitude, with strong time management skills
+ Strong communication and computer software skills
+ Fluent in English
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. In this role, you'll also be provided with:
+ The base salary range for this position is $28.63 - $40.87/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.
+ DailyPay enrollment option to access pay "early," when you want it
+ Health and wellness programs with trained partners to help promote a healthy you
+ A modern, state-of-the-art office setting with advanced technologies and a great team
+ Mentorship programs that support your rewarding career journey
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
CAN Oshawa
Language Requirements:
Time Type:
Full time
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents ( is an Equal Opportunity Employer and complies with the fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status.
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Personal Support Worker - Part time - Weekends

Whitby, Ontario Qualicare, Whitby

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Job Description

Job Description

Benefits:

  • Competitive salary
  • Flexible schedule
  • Training & development

Benefits/Perks


  • Flexible working hours
  • PPE provided (Personal protective equipment)
  • Competitive Wages
  • Relaxed atmosphere
  • Continuing education programs
  • Ongoing shifts in order to build close relationships with our clients
  • Making a difference in the lives of those dealing with medical illnesses and age-related complications
Company Overview
Qualicare Homecare is looking for compassionate, caring, and reliable individuals to join our family as Personal Support Workers (PSWs)/ Caregivers. Qualicare location offers home care services that focus on providing the best quality of life for our clients and peace of mind for their families.

Qualicare Durham has immediate openings for Personal Support Workers/ Caregivers!

Job Summary
The Personal Support Worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the clients needs.

Job Summary
The Personal Support Worker is a member of the home care team who works under the supervision of the Care Coordinator and performs various personal care services as necessary to meet the clients needs.

Responsibilities
  • Assistance with personal care and hygiene
  • Meal Preparation
  • Light Housekeeping
  • Accompany clients on outings
  • Shopping and errands
  • Medication Assist/ Reminders
  • Ambulation and transporting of clients
  • Provide companionship to clients
  • Ability to follow care-plan
  • Documentation/Charting
Qualifications
  • Personal Support Worker Certificate or equivalent (foreign-trained nurse, nursing student).
  • Current CPR/First Aid training or willingness to obtain
  • Negative TB skin test or chest x-ray
  • Ability to travel around location territory
  • Access to Internet/mobile phone
  • Valid Driver's License and access to a reliable vehicle


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Conseiller support logiciels de productions végétales

Oshawa, Ontario SIGA Informatique inc.

Posted 9 days ago

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Vos responsabilités :

- Accompagner les clients par téléphone et par courriel dans l’utilisation de leurs logiciels;
- Recueillir et analyser les besoins des clients en tenant compte de l’urgence et de la complexité de leurs demandes, afin de les transférer aux personnes ayant l’expertise nécessaire;
- Effectuer un diagnostic des problèmes et les résoudre à distance;
- Documenter chaque appel et assurer un suivi des appels avec les clients;
- Participer à l’élaboration de support pédagogique;
- Partager vos connaissances et supporter l’équipe lors de demandes particulières des clients.
Ce qu'il vous faut :

- Un diplôme d’études collégiales ou une formation en productions végétales ou une combinaison de formations et d’expériences jugées pertinentes;
- Une bonne connaissance de l’environnement Windows et des logiciels de la Suite Office 365;
- Avoir le souci d’assurer la satisfaction de la clientèle;
- Avoir la capacité à travailler en équipe dans le but d’atteindre des objectifs établis.

Un atout si :

- Connaître SigaChamp, Geofolia, SigaFinance ou un autres logiciels SIGA;
- Avoir 2 ans d’expérience en service à la clientèle en support informatique;
- Avoir une connaissance du domaine agricole;
- Être bilingue.

Nous vous offrons :
- La dernière 1/2h de la semaine non travaillée et payée;
- 5 jours de congés de maladie par année;
- Une allocation de santé garantie;
- Des activités culturelles, sportives et conviviales durant l'année.

Et bien plus encore … !


- Être motivé et organisé;
- Entregent et capacité à bien communiquer (écrit et oral);
- Être à l'écoute des gens;
- Connaissance de base en informatique;
This advertiser has chosen not to accept applicants from your region.

Personal Support Worker/PSW Position in Whitby

Whitby, Ontario ComForCare Home Care - North York

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Job Description

Job Description

Details of available opening:
- 12 hour shifts located in Whitby
- Day shift and overnight care

- PSW must have extensive dementia experience
- Looking to hire immediately
***
Live your best life possible by helping others live theirs.
Our Caregivers are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships.
Were on the lookout for caring and compassionate team members:

  • Help others, and make a difference in your community.
  • Build meaningful relationships with your clients.
  • Flexible schedules available.
What youll be doing:
  • Essential Functions:
    • Dementia companion
      • Provide companionship and respite services for family
      • Engage in meaningful activities with client
      • Located in a retirement home
      • Ability to redirect client
      • Experience with gentle persuasion
  • Social Skills
    • Energetic and outwardly positive person
    • Capable of supervising physical and mental exercise routines
What we're looking for:
  • Qualifications/Educational Requirements:
    • Successful completion of a Provincial-approved Personal Support Worker PSW course
    • At leas 2 years experience as a Caregiver (in homes or facilities)
    • Has a Police Vulnerable Sector Reference Check or willing to obtain within 6 months
    • Ability to read, write, speak and understand English as needed for the job
    • Ability to do light-cleaning and lifting (transferring clients, repositioning, and laundry)
  • Driver's License is an asset
ComForCare North York is an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by the law.

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