8 Support Staff jobs in Windsor

Overview

We are currently looking for someone to join our dynamic Leadership Team in the role of Personal Support Manager. The primary role of the Personal Support Manager is to provide effective coordination and supervision of the delivery of Community Health Services. 

This is a Full-Time position. Hours of work will be Monday-Friday as well as participation in the Branch Manager On-Call, which includes evenings and weekends on a rotational basis.

This position will be working in Windsor- Essex County, ON. 

What We Offer

What The Role Involves

Our leadership team plays a critical role in providing high quality patient care, mentoring our health care teams and inspiring others.

What You Bring

CarePartners In Your Community

In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.

Accessibility

CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

• Fournir un support technique de qualité aux clients par téléphone, par courriel, ou par d'autres moyens de communication à distance;
• Diagnostiquer les problèmes techniques, identifier les pannes éventuelles, et guider les clients dans le processus de résolution;
• Effectuer des dépannages avancés en utilisant des outils et logiciels de diagnostic à distance;
• Documenter les cas de support technique, y compris les problèmes rencontrés et les solutions apportées, pour le suivi interne et externe;
• Collaborer avec l'équipe d'ingénierie pour résoudre les problèmes techniques complexes;
• Former les clients sur l'utilisation des systèmes de contrôle de l'éclairage, y compris l'explication des fonctionnalités et des meilleures pratiques;
• Suivre les procédures de support technique pour garantir des réponses cohérentes et efficaces aux problèmes des clients;
• Analyser la performance des systèmes à la fin des périodes de rodage en consultant et analysant des bases de données et produire les rapports détaillant les observations et recommandations ainsi que des analyses énergétiques;
• Assurer un suivi des cas de support jusqu'à ce qu'ils soient résolus à la satisfaction du client;
• Participer à l'amélioration continue du service en fournissant des commentaires sur les problèmes récurrents et en proposant des solutions d'amélioration.

• Diplôme universitaire en génie logiciel, informatique avec minimum 3 années d’expérience, DEC en génie informatique ou électrique avec minimum 5 années d’expérience, ou toute autre formation dans un domaine connexe et expérience jugées pertinentes.
• Expérience antérieure dans un rôle de soutien technique à distance est un atout.
• Connaissance approfondie des systèmes de contrôle de l'éclairage est un avantage.
• Compétences en communication orale et écrite en anglais exceptionnelles pour interagir efficacement avec les clients.
• Capacité à diagnostiquer et résoudre des problèmes techniques de manière méthodique.
• Excellentes compétences en service à la clientèle pour assurer la satisfaction du client.
• Capacité à travailler de manière autonome et en équipe.
• Capacité à gérer et à hiérarchiser plusieurs cas de support en parallèle.
• Maîtriser le SQL pour l’interrogation de bases de données et démontrer une forte compétence en manipulation de données avec Excel avancé (atout).
• Savoir identifier des tendances, interpréter les données et en tirer des conclusions pertinentes.
• Être capable de transformer des données complexes en tableaux de bord clairs et en graphiques compréhensibles.
• Disponibilité à travailler en horaires flexibles si nécessaire, y compris des visites chez le client à l'occasion, pour de l'aide à l'intégration et de la formation.

Personal Support Worker (PSW) Windsor, Youth with Autism

Personal Support Worker (PSW) needed in Sandwich Town, Windsor to support a youth with autism and complex special needs. Earn $23+ per hour, work steady shift rotations (7 AM3 PM, 3 PM11 PM, 11 PM7 AM), and  willing to get NVCI (nonviolent, crisis, intervention training) or Safe Management Group certification.

About the Role

HealthOPM is seeking a dedicated Personal Support Worker (PSW) to provide one-on-one care and behavioural support to a male youth with autism and complex special needs. This is a temporary role through our staffing agency, offering consistent hours and the opportunity to make a direct impact.

Pay & Perks

Hourly rate: $23+ per hour , based on experience and qualifications

Flexible weekday or weekend scheduling

Supportive agency team and compliance assistance

Gain hands-on experience supporting youth with complex needs

Key Responsibilities

Provide personal care and daily living support

Use NVCI or Safe Management Group training to ensure safety

Assist in de-escalating and managing challenging behaviors

Communicate effectively with client staff and HealthOPM

Schedule

Weekday (MonFri ) or weekend (SatSun ) availability

Shifts: 7 AM 3 PM, 3 PM 11 PM, 11 PM 7 AM

Qualifications

Current PSW certification

Willing to get NVCI or Safe Management Group certification 

Experience supporting youth with autism and behavioural challenges

Compassionate, reliable, and patient

About HealthOPM

HealthOPM is a trusted Canadian healthcare staffing agency, connecting skilled professionals with healthcare and community organizations across the country.

Job Type : Temporary, through HealthOPM
Location : Sandwich Town, Windsor, Ontario

Job Description

AFIMAC Canada is currently hiring Personal Support Workers/Developmental Service Workers for upcoming positions in Southwestern Ontario.

Successful candidates must be willing to work 84 hours per week and must be willing to travel and live away from home when required (accommodations and daily meal per diem will be provided).

***Please note this is a temporary contract position, so it may not be suitable to someone currently working full time***

You will earn:

• $27.50 per hour before overtime
• $30 per day non-taxed meal allowance (when lodging required)
• Hotel Accommodations Provided (when required)
• Temporary Contract: 1-120 days

Experience:

Demonstrated ability to provide exceptional personal care and customer service.

Physical capabilities:

Able to stand, bend, walk, crouch, kneel and reach freely and for extended periods; able to lift 23 kilograms independently; able to assist clients with standing, walking, sitting; able to re-position clients in bed.

Basic Duties of AFIMAC PSW's include but are not limited to:

• Work with Individual Support Plans, Positive Behavioural Support Plans and/or any other plan set forth specific to the client.
• Complete all required paperwork and documentation daily
• Provide care and support to individuals with developmental disabilities
• Provides personal care for residents including all activities of daily living to ensure their optimum physical, social and emotional well-being.

Required Education, Skills and Qualifications:

• Strong written, verbal and non-verbal communication skills
• Ability to work both independently and in a team environment
• Proven skills to appropriately manage crisis situations
• PSW or DSW certificate/diploma preferred
• EASNS, ABS, C&Y, ECE, Rec Therapy, SSW, Social Worker or experience as a PSW accepted
• Experience caring for individuals with developmental disabilities (preferred)
• Non-Violent Crisis Intervention Training (preferred)
• 1-year experience using mechanical lifts and transfer (preferred)
• Current vulnerable sector search within 6 months or willing to obtain (mandatory)
• Valid First Aid/CPR certificate or willing to obtain (mandatory)
• Proficiency in English, both written and verbal required
• Able and willing to work 12-hour shifts, 7 days per week while on assignment
• A Canadian resident and/or legally allowed to work full-time hours within Canada .

Experience:

• PSW/DSW: 1 year (preferred)
• EASNS, ABS, C&Y, ECE, Rec Therapy, SSW or Social Worker or Experience as a PSW accepted

AFIMAC is a global risk management and elite security company. For more than 40 years, AFIMAC has helped image-conscious companies and organizations across the globe to plan and execute services that mitigate and eliminate risk. AFIMAC prides itself in the long-term partnerships it establishes with clients to protect people and property in times of crisis and in regular business operations.

Vos responsabilités :

- Accompagner les clients par téléphone et par courriel dans l’utilisation de leurs logiciels;
- Recueillir et analyser les besoins des clients en tenant compte de l’urgence et de la complexité de leurs demandes, afin de les transférer aux personnes ayant l’expertise nécessaire;
- Effectuer un diagnostic des problèmes et les résoudre à distance;
- Documenter chaque appel et assurer un suivi des appels avec les clients;
- Participer à l’élaboration de support pédagogique;
- Partager vos connaissances et supporter l’équipe lors de demandes particulières des clients.
Ce qu'il vous faut :

- Un diplôme d’études collégiales ou une formation en productions végétales ou une combinaison de formations et d’expériences jugées pertinentes;
- Une bonne connaissance de l’environnement Windows et des logiciels de la Suite Office 365;
- Avoir le souci d’assurer la satisfaction de la clientèle;
- Avoir la capacité à travailler en équipe dans le but d’atteindre des objectifs établis.

Un atout si :

- Connaître SigaChamp, Geofolia, SigaFinance ou un autres logiciels SIGA;
- Avoir 2 ans d’expérience en service à la clientèle en support informatique;
- Avoir une connaissance du domaine agricole;
- Être bilingue.

Nous vous offrons :
- La dernière 1/2h de la semaine non travaillée et payée;
- 5 jours de congés de maladie par année;
- Une allocation de santé garantie;
- Des activités culturelles, sportives et conviviales durant l'année.

Et bien plus encore … !

Personal Support Worker (PSW) Windsor, Youth with Autism

Personal Support Worker (PSW) needed in Sandwich Town, Windsor to support a youth with autism and complex special needs. Earn $23+ per hour, work steady shift rotations (7 AM3 PM, 3 PM11 PM, 11 PM7 AM), and apply must have NVCI (nonviolent, crisis, intervention training) or Safe Management Group certification.

About the Role

HealthOPM is seeking a dedicated Personal Support Worker (PSW) to provide one-on-one care and behavioral support to a male youth with autism and complex special needs. This is a temporary role through our staffing agency, offering consistent hours and the opportunity to make a direct impact.

Pay & Perks

Hourly rate: $23+ per hour , based on experience and qualifications

Flexible weekday or weekend scheduling

Supportive agency team and compliance assistance

Gain hands-on experience supporting youth with complex needs

Key Responsibilities

Provide personal care and daily living support

Use NVCI or Safe Management Group training to ensure safety

Assist in de-escalating and managing challenging behaviors

Communicate effectively with client staff and HealthOPM

Schedule

Weekday (MonFri ) or weekend (SatSun ) availability

Shifts: 7 AM 3 PM, 3 PM 11 PM, 11 PM 7 AM

Qualifications

Current PSW certification

NVCI or Safe Management Group certification required

Experience supporting youth with autism and behavioral challenges

Compassionate, reliable, and patient

About HealthOPM

HealthOPM is a trusted Canadian healthcare staffing agency, connecting skilled professionals with healthcare and community organizations across the country.

Job Type : Temporary, through HealthOPM
Location : Sandwich Town, Windsor, Ontario

Child & Youth Support Worker Windsor, support Youth Complex Special Needs

Child & Youth Support Worker needed in Sandwich Town, Windsor to provide care and behavioural support for a youth with autism and complex special needs. Earn $23+ per hour, enjoy consistent weekday or weekend rotations (7 AM - 3 PM, 3 PM-11 PM, 11 PM-7 AM), must have NVCI ( nonviolent, crisis, intervention training ) or Safe Management Group training.

About the Role

HealthOPM is hiring a Child & Youth Support Worker to provide behavioral, emotional, and daily living support to a male youth with autism and complex needs. This is a temporary placement through our staffing agency with stable hours and the chance to make a difference.

Pay & Perks

Hourly rate: $23+ per hour , depending on experience and qualifications

Flexible weekday or weekend scheduling

Supportive agency team and compliance assistance

Build valuable experience working with youth who have complex needs

Key Responsibilities

Support daily activities and provide behavioral guidance

Apply NVCI or Safe Management Group training to manage safety

De-escalate aggressive or violent behaviors

Work collaboratively with the client and HealthOPM team

Schedule

Weekday (MonFri ) or weekend (SatSun ) availability

Shifts: 7 AM -3 PM, 3 PM -11 PM, 11 PM -7 AM

Qualifications

Diploma or certification as a Child & Youth Support Worker (CYW/CYC)

NVCI or Safe Management Group training required

Prior experience supporting youth with autism and complex special needs

Skilled in behavior management and crisis response

Patient, reliable, and compassionate

About HealthOPM

HealthOPM is a Canadian healthcare staffing agency trusted for delivering temporary and long-term staffing solutions with professionalism, compassion, and care.

Job Type : Temporary, through HealthOPM
Location : Sandwich Town, Windsor, Ontario