7 Technical Documentation jobs in Canada

Documentation Specialist (Technical Writer)

Client: Financial Services Organization

Location: Onsite – Toronto (Minimum 4 days/week)

Duration: 1-Year Contract

Start Date: ASAP (Preferred: September 1st)

Language Requirement: English

Background

Our client, a leading financial services organization, is seeking an experienced Documentation Specialist for a 1-year contract engagement. This role is ideal for a seasoned technical writer with a strong grasp of documentation standards and the ability to distill complex processes into clear, user-friendly materials. The successful candidate will play a key role in supporting governance, operational clarity, and procedural consistency across the organization.

This is an onsite role based in Toronto, requiring a minimum of four days per week in-office. The preferred start date is September 1st, with immediate availability considered an asset.

Responsibilities

• Develop and maintain governance documentation, process flows, and procedural guides
• Ensure all documentation aligns with established standards and best practices
• Collaborate with subject matter experts to gather and synthesize information
• Review, edit, and update existing documentation for clarity, consistency, and accuracy
• Organize and manage documentation repositories to ensure accessibility and version control
• Provide documentation support to internal teams to enhance operational efficiency and compliance

Qualifications

• Proven experience in technical writing or business documentation roles
• Strong knowledge of documentation standards, templates, and lifecycle management
• Demonstrated ability to create governance materials, process maps, and procedural documentation
• Exceptional written communication skills and keen attention to detail
• Proficiency in documentation tools such as Microsoft Office, Visio, Confluence, and others

Disclaimer: Please note this is a contract position with one of our clients and not a full-time employment opportunity with Kyndryl Canada.

Job Description

Company Description

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assasin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! 

The Content Creation Technology Group (CCTG) is looking for a Senior AI/ML Programmer who will contribute to the development of applications in the domains of Generative AI and ML bots. The Senior AI/ML Programmer role will bring best practices and design principles to assist the team in delivering our ambitious features roadmap. 

Main responsibilities: 

• Provide and support ML systems based on business requirements and objectives. 

• Establish technical designs to meet game’s needs. 

• Collaborate with the data science team, specialized programmers (gameplay, AI, etc.), the research team, and other stakeholders such as productions.  

• Develop, integrate, and maintain inference engines, libraries, and ML frameworks. 

• Leverage best hardware (NPU, GPU, CPU) to accelerate ML related computations 

• Develop systems that allow Gameplay programmers and Data scientist to easily track relevant data to train models 

• Develop systems to benchmark, evaluate and optimize model’s performance  

• Program in a clear and structured manner that is in keeping with performance, maintenance, modularity, scalability and compatibility requirements 

• Integrate and maintain ML systems in game engines and games. 

• Write unit tests and integration tests 

Other responsibilities: 

• Creating proof of concepts, that can require model training, fine tuning, experimenting with different techniques and models. 

• Suggest improvements whenever necessary by designing and implementing new systems or enhancing existing ones 

• Conducting research to stay up to date with the latest advancements. 

• Documentation, presentations, and knowledge sharing to communicate complex AI concepts to both technical and non-technical collaborators. 

Education: 

Bachelor’s degree in computer science or computer engineering or equivalent. Master in Machine Learning is an asset. 

Relevant Experience: 

Minimum 5 years’ experience in AI/ML. 

Core Skills: 

• In-depth knowledge of C++ required 

• Strong Architecture skills 

• A good hardware knowledge, to take advantage of multithreading, and optimize memory management. 

Other Skills: 

• Proficient in Python is an asset. 

• Experience working with game engines is an asset. 

• A good knowledge of Database products is an asset. 

• A good knowledge of cloud-based platforms is an asset. 

• A good knowledge of machine learning and deep learning fundamentals. 

About us

Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assasin's Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you're passionate about innovation and pushing entertainment boundaries, join our journey and help us create the unknown! 

We embrace a hybrid work model helping you stay connected with your team and aligned with business priorities, while giving you the opportunity to maintain your work-life balance. Note, that some roles are fully office-based and are not eligible for hybrid work.

Job Description

Wisedocs is on a mission to make it easy and accessible for companies in the insurance, legal, and medical sectors to quickly understand medical documents using AI. Every week, we process hundreds of thousands of pages, saving our customers countless hours of manual effort and helping them streamline medical claim processing.

As we continue to grow, we are seeking Medical Documentation Specialists to join our team. In this role, you will become an integral part of our innovative environment where cutting-edge technology meets real-world applications, empowering businesses to save time and enhance efficiency in handling medical documents.

Responsibilities

• Summarize medical records using your clinical experience and reviewing medical records
• Must be able to review and document with strong quality focus
• Extract key information that is important for the medical summary
• Work closely with QA team
• Compile, sort and verify data
• Compare data with source documents, and detect technical and clinical errors
• Directly contribute to our software training and machine learning procedures
• Other duties and projects as assigned

Requirements

• Must have 1-2 years experience working directly on medical records
• This position is ideal for candidates with health sciences background (psychology, physiotherapy, dental, general medicine- (MBBS, BDS, BAMS, BHMS, B.Sc., Psychology)
• Technical skills including high proficiency in typing and use of Office 365
• Exceptional grammar, communication and writing skills
• High level of accuracy, attention to detail and ability to exercise flexibility and judgment
• Ability to work independently as well as collaboratively in a team-oriented environment

What We Offer

• A hybrid working model for Ontario based employees
• Comprehensive health, vision and dental coverage
• Immersive learning and development opportunities with fast career growth potential
• Regular company events
• Paid Time Off and Paid Sick Days
• Casual dress code
• Employee referral bonuses
• Tuition assistance
• Recognition programs and much more

What to Expect from Our Recruitment Process:

• Round #1 – HR (Prescreen)
• Round #2 – Technical Assessment
• Round #3 – Hiring Manager Interview

Wisedocs AI is an equal opportunity employer and committed to providing accommodation. If you require accommodation, please notify us, and we will work with you to meet your needs.

Job Description

Salary:

ENGLISH VERSION WILL FOLLOW

Objectif

Nous recherchons un Rdacteur Technique comptent et rigoureux ayant une exprience dans le secteur CVC (chauffage, ventilation et climatisation) pour crer, maintenir et mettre jour une documentation de haute qualit pour nos produits et systmes CVC. Ce poste collaborera troitement avec les quipes dingnierie, de dveloppement produit, de service et de marketing pour produire des manuels dutilisation, guides dinstallation, procdures de maintenance et fiches techniques clairs, prcis et conformes aux normes de l'industrie.

Responsabilits

Rdiger, diter et mettre jour des documents techniques incluant, sans s'y limiter : manuels d'installation et d'utilisation, guides de maintenance et de service, fiches techniques produit, documentation des systmes de contrle, supports de formation et procdures oprationnelles standard (SOP).

Travailler en troite collaboration avec les experts techniques en R&D, ingnierie, support produit et quipe de service (PSST) pour recueillir et valider les informations techniques.

Traduire des informations techniques complexes en une documentation facilement comprhensible pour divers publics (reprsentants commerciaux, techniciens, entrepreneurs, utilisateurs finaux), tout en mettant en valeur linnovation et les avantages de nos produits et services.

Veiller ce que toute la documentation soit conforme aux normes pertinentes (ASHRAE, AHRI, UL, CE, etc.).

Maintenir un contrle des versions et soutenir les processus de gestion des modifications produits.

Contribuer la cration de graphiques, schmas et illustrations techniques laide dAdobe Illustrator ou dagences externes.

Grer et coordonner la mise jour de la documentation et son tlchargement sur le portail commercial.

Effectuer des revues rgulires et recueillir les retours des quipes dingnierie, de vente et de service afin d'amliorer en continu la clart, la prcision et l'efficacit de toute la documentation technique.

Coordonner les efforts de localisation et de traduction pour les marchs internationaux, le cas chant.

Maintenir une comprhension jour des caractristiques produits et des nouveauts.

Qualifications et comptences

Diplme universitaire en Rdaction Technique, Communication ou domaine connexe.

Minimum 3 ans dexprience en tant que rdacteur technique, de prfrence dans les secteurs CVC, systmes mcaniques ou quipements industriels.

Excellente matrise de la langue anglaise lcrit, bonnes comptences en rvision et en communication, avec un grand souci du dtail.

Capacit lire et interprter des schmas mcaniques et lectriques, et expliquer des concepts techniques des publics varis.

Connaissance de base des exigences en matire de scurit et de conformit rglementaire pour les produits et services industriels.

laise pour travailler de manire transversale et autonome dans un environnement technique.

Une bonne familiarit avec les systmes CVC, leurs composants (groupes de refroidissement, pompes chaleur, centrales de traitement dair, compresseurs, etc.) et les systmes de contrle serait un atout important.

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Purpose

We are seeking a skilled and detail-oriented Technical Writer with experience in the HVAC industry to create, maintain, and update high-quality documentation for our HVAC products and systems. This role will collaborate closely with engineering, product development, service, and marketing teams to produce user manuals, installation guides, service procedures, and technical datasheets that are clear, accurate, and aligned with industry standards.

Responsibilities

• Develop, write, and edit technical documents including, but not limited to, Installation & operation manuals, maintenance & service guides, product datasheets, control system documentation, training materials and SOPs
• Work closely with subject matter experts in R&D, Engineering, Product Support and Service Team (PSST) to gather and validate technical information.
• Translate complex technical information into easily understandable documentation for various audiences (e.g. business reps, technicians, contractors, end users) showcasing the innovation and benefits for our products and services
• Ensure all documentation complies with relevant standards (ASHRAE, AHRI, UL, CE, etc.).
• Maintain version control and support product change management processes.
• Support the creation of graphics, diagrams, and technical illustrations using Adobe Illustrator or external agencies
• Manage and coordinate documentation updates and uploading on sales portal
• Conduct regular reviews and gather feedback from engineering, sales and service teams to continuously improve the clarity, accuracy and effectiveness of all technical documentation
• Coordinate localization and translation efforts for global markets, as applicable.
• Maintain an up-to-date understanding of product features and updates

Qualifications & Skills

• Bachelor's degree in Technical Writing, Communications, or related field.
• 3+ years of experience as a technical writer, preferably in HVAC, mechanical systems, or industrial equipment.
• Excellent English language writing, editing, and communication skills with strong attention to detail.
• Ability to read and interpret mechanical and electrical drawings and the ability to communicate technical concepts to diverse audiences.
• Basic understanding of safety and regulatory compliance for industrial products & services
• Comfortable working cross-functionally and independently in a technical environment.
• Familiarity with HVAC systems, components (chillers, heat pumps, air handling units, compressors, etc.), and control systems would be a big plus

Job Description

Company Description

Who we are:

At RCL - Reitmans Canada Limited, every moment of every day revolves around our customers and our love of fashion. We believe fashion empowers our customers to put their best foot forward when it matters the most. From the design table to the stores and our digital channels, we are always finding new ways to create memorable customer experiences, backed by a strong brand portfolio and powered by the most passionate people in the industry.

RCL has been a proudly Canadian company since our founding in Montréal, Quebec almost 100 years ago. Our product design teams, home office and stores are all based in Canada.

Position Overview: 

The Sr Specialist, Lease Documentation will be responsible for the accuracy, sufficiency and opposability of all legal documentation pertaining to the company’s real estate interests.  Since most of the company’s premises are leased, the emphasis of the employee’s day-to-day duties and responsibilities will focus on leasing documentation.  Will report to Director, Lease Documentation.

Tasks and responsibilities: 

• Draft, review, and negotiate a variety of lease documents (offers, agreements to lease, leases, amendments) for retail locations across Canada.
• Collaborate with internal stakeholders and external parties (landlords, brokers, legal counsel) to ensure lease terms align with company policies.
• Ensure accuracy and consistency of lease data and documentation through effective tracking and process management.
• Liaise with Rentals Department to ensure that automated real estate data is kept accurate and up-to‑date for each store facility;
• Support legal and real estate teams by providing input on leasing matters and coordinating with outside counsel as needed.
• Supervise and prioritize the work of the Real Estate Document Coordinator.
• Manage registration of lease-related documents (e.g., notices, caveats) and handle supplementary agreements (e.g., NDAs, estoppels).

What Sets You Apart:

• Certificate in Paralegal Studies or equivalent.
•  8+ years of experience in commercial leasing (for landlords or tenants).
• Strong knowledge of real estate law in both Quebec (Civil Code) and common law provinces.
• Proficient in Microsoft Office and Adobe tools.
• Advanced skills in legal drafting, negotiation, and analysis.
• Exceptional attention to detail and strong analytical abilities.
• Proven team player with excellent collaboration skills.
• Highly autonomous and effective in a fast-paced environment with tight deadlines.
• Bilingualism (French and English) is required.

What Sets Us Apart:

• Ultimate flexibility : Enjoy a hybrid work environment that ensures the perfect balance between work and personal life.
• Well-being first : Access a comprehensive benefits program designed to take care of you.
• Flexible time off : Paid leave, sick days, and vacation time to recharge and spend quality time with loved ones.
• Exclusive discounts : Enjoy 50% off regular-priced items from PENN. (Penningtons), Reitmans, and RW&CO.
• Referral rewards : Refer your professional network and earn a bonus for helping us grow our talented team (Certain conditions apply)
• Growth opportunities : Annual bonuses, career advancement, and tuition reimbursement to help you reach your professional goals.

Total rewards are aligned with your employment status, offering different perks depending on whether you're full-time, part-time, or under contract.

Did you know that RCL - Reitmans Canada Limited operates hundreds of stores across Canada and boasts three iconic fashion banners? Join one of Canada’s leading retail brands with a rich history of success, where you’ll have the opportunity to make your mark and have your voice heard. At RCL, there are many ways to build and advance your career! #ReadytoRCL

RCL is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. We believe that our future success relies on the perspectives and contributions of all our employees—their diverse backgrounds, skills, and experiences strengthen our business. If you are selected for an interview, please let us know if you require any accommodations to ensure a fair and equitable recruitment and selection process. All accommodation information will be kept confidential and used solely to support accessibility for candidates.

We thank all applicants. Only selected candidates will be contacted.

#RCLInd

#LI-MB1

#LI-HYBRID

Job Description

Description

At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to grow through stretching themselves, where they can work on innovative products and projects, and where employees are supported and engaged in doing so.

We are seeking a dedicated and detailed oriented Tax Specialist to focus on managing client tax documentation and compliance under global tax regimes, including Qualified Intermediary (QI), Foreign Account Tax Compliance Act (FATCA), and Common Reporting Standard (CRS). This role will support the Senior Manager, U.S. Tax Operations, in ensuring all client documentation is compliant with regulatory requirements. The ideal candidate will have strong knowledge of tax documentation processes and global tax regulations, with a focus on accuracy and efficiency.

WHAT YOU WILL DO

• Review and spot-check client tax documentation (such as W-8BEN, W-8BENE, W-8IMY, W-9, and self-certification forms) to ensure compliance with QI, FATCA, and CRS requirements.
  Monitor and maintain up-to-date client tax records, ensuring that all documentation is complete, accurate, and current.  
  Coordinate the solicitation, collection, and validation of U.S. tax forms, ensuring documentation is in line with all IRS/CRA regulations.
  Administer the process for updating expiring forms and treaty statements to ensure continuous compliance.
  Escalate incomplete or non-compliant documentation to the Senior Manager and collaborate on corrective actions.
  Assist in the preparation and submission of tax reports related to QI, FATCA, and CRS obligations.
  Participate in the annual client onboarding process by validating tax documentation and ensuring that all necessary information is captured in the system.
  Help coordinate responses to inquiries regarding tax documentation and reporting from internal stakeholders and clients.
  Stay updated on changes to tax laws and regulations impacting QI, FATCA, and CRS documentation and assist in integrating these changes into the organization’s processes.
  Respond to client inquiries about tax documentation, providing clear explanations and guidance on requirements under multiple tax regimes.
  Collaborate with the senior manager to organize and deliver internal training sessions on tax documentation procedures and compliance best practices.        
  Liaise with relevant parties on projects and provide specific knowledge of tax documentation requirements.
  Perform data validation and process review of current reports and develop enhancements where necessary.
  Ensure all findings or discrepancies in client documentation are escalated, documented, and addressed in a timely manner.
  Support the Tax team in tax package mailouts, slip amendment process, and answering client tax inquiries during peak periods of tax season.
  Complete various ad-hoc duties & projects within the Tax department.

WHAT YOU WILL BRING

• Minimum of 3 years of experience in tax function with a focus on QI, FATCA, and CRS
• Completion of a post-secondary program
• Strong understanding of tax documentation, including US. Tax forms such as W-8BEN, W-8BEN-E, W-8IMY, W-9, and self-certification forms.
• Intermediate knowledge of Microsoft Office products, primarily Excel and Access
• Strong analysis and reconciliation skills
• Excellent attention to detail and ability to manage large volumes of documentation efficiently.
• Knowledge of the broker-dealer industry is an asset
• Strong organizational, time management, and communication skills
• Capable of working independently and as part of a team
• Overtime may be required during peak periods of the tax season (Jan-Apr)

CI Financial is an independent company offering global wealth management and asset management advisory services through diverse financial services firms. Since 1965, we have consistently anticipated and responded to the changing needs of investors. We are driven by a commitment to provide individuals and institutions with the highest-quality investments and advice. Our commitment to the highest levels of performance means that whatever their position, CI employees must be comfortable in a fast-paced environment that will stretch them to tap into their highest potential. Employees with a healthy dose of ambition, a desire to commit to a curious mindset for continuous learning, and a willingness to go the extra mile thrive at CI.

WHAT WE OFFER

• Modern HQ location within walking distance from Union Station
  Training Reimbursement
  Paid Professional Designations
  Employee Share Purchase Program (ESPP)
  Corporate Discount Program
  Enhanced Group Benefits
  Parental Leave Top–Up Program
  Fitness Membership Discounts
  Paid Volunteer Days

We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not confident you meet all the qualification requirements, we encourage you to apply to investigate the opportunity further. Please submit your resume in confidence by clicking “Apply”. Only qualified candidates selected for an interview will be contacted. CI Financial Corp. and all of our affiliates (“CI”) are committed to fair and accessible employment practices and provide reasonable accommodations for persons with disabilities. If you require accommodations in order to apply for any job opportunities, require this posting in an additional format, or require accommodation at any stage of the recruitment process please contact us at , or call ext. 4747.