5 Technical Leadership jobs in Canada
Director, Technical Program Management
Posted today
Job Viewed
Job Description
Toronto, Ontario, Canada
**Hours:**
37.5
**Line of Business:**
Technology Solutions
**Pay Details:**
$108,000 - $163,200 CAD
This role is eligible for a discretionary variable compensation award that considers business and individual performance.
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Job Description:**
**Position Overview**
We are seeking a highly experienced and strategic Director of Technical Program Management. This leader will be accountable for driving technical planning end-to-end through a complex transformation, ensuring alignment across stakeholders, managing financials, building and maintaining the program schedule, and proactively identifying and mitigating risks and issues. The Director will partner closely with engineering, product, and business leadership to ensure program objectives are delivered on time, within budget, and with high quality.
**Key Responsibilities**
+ Program Leadership: Own end-to-end program planning and execution for a major transformation initiative, aligning technology, business, and operational teams around shared goals.
+ Technical Planning & Scheduling: Develop and manage detailed program roadmaps, schedules, dependencies, and milestones to ensure successful delivery.
+ Financial Management: Oversee program budgets and forecasts, ensuring accurate tracking, reporting, and alignment with organizational priorities.
+ Risk & Issue Management: Proactively identify risks, issues, and dependencies; develop mitigation plans; escalate when needed to ensure timely resolution.
+ Governance & Reporting: Establish program governance structures, operating rhythms, and reporting mechanisms to provide transparency at the executive level.
+ Cross-Functional Collaboration: Partner with engineering, architecture, product, finance, and business stakeholders to ensure technical feasibility, alignment, and execution discipline.
+ Change Management & Transformation Enablement: Support organizational readiness, ensuring the program's technical changes are embedded and adopted effectively.
+ Leadership & Mentorship: Build, lead, and mentor a team of program managers, fostering a culture of accountability, collaboration, and continuous improvement.
**Qualifications**
+ Experience: 10+ years in technical program or project management, overseeing large-scale, complex transformation programs.
+ Expertise: Strong understanding of enterprise technology environments, software development lifecycles, cloud/migration initiatives, or large-scale systems integration.
+ Program Management Skills: Demonstrated success in building schedules, managing budgets, forecasting financials, and driving execution across multiple workstreams.
+ Risk & Issue Management: Proven ability to anticipate, identify, and address risks and issues with data-driven decision-making.
+ Leadership: Exceptional stakeholder management, communication, and influencing skills; ability to operate at executive levels and with technical teams alike.
+ Certifications: PMP, PgMP, SAFe, or equivalent program management certifications preferred.
#LI-TECH
**Who We Are:**
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more ( Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
**Language Requirement (Quebec only):**
Sans Objet
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
Director, Technical Program Management
Posted 11 days ago
Job Viewed
Job Description
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Director, Technical Program Management
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Ethoca team is looking for a Director, Technical Program Manager to drive our customer experience strategy forward by consistently innovating and problem-solving. This role requires someone who can manage complex programs, drive strategic execution, and lead cross-organizational efforts with confidence and clarity.
Role
- List Operate with complete independence, addressing ambiguous areas and creating a sense of urgency for timely delivery.
- Identify and bridge gaps between regions, architectures, and organizations, setting a standard for others to follow.
- Manage escalations and potentially oversee the delivery portfolio for entire programs.
- Serve as the primary contact for projects, communicating confidently with senior leadership and transforming raw information into clear, concise updates.
- Provide accurate and timely information about project statuses to appropriate audiences and communicate complex issues and decisions effectively.
- Facilitate constructive dialogue to resolve discordant views and create predictable process paths for large or complex efforts.
- Streamline processes, drive continuous improvements, and educate the TPM and engineering community on best practices for agile processes and CI/CD delivery.
- Utilize expertise in scrum delivery to recognize and avoid prior failure patterns, ensuring effective team performance.
- Maintain a comprehensive understanding of business strategies, product domains, and evolving technologies, evaluating design strengths and weaknesses.
- Drive simplification in complex architectures and integrations to accelerate delivery, knowing when to seek additional technical guidance.
- Oversee execution across multiple teams and domains, create effective reporting mechanisms, assess and improve development processes and test plans.
- Build consensus, lead resolution of contentious issues, and deliver outcomes with limited guidance while embracing ambiguity to drive clarity and strategic execution.
- Define and measure success metrics, ensure focus on high-priority work across a product portfolio, and lead innovative experiments to enhance customer value.
All About You
- Demonstrated ability to operate independently, manage complex programs, and drive strategic execution.
- Strong expertise in scrum delivery, agile processes, and CI/CD practices.
- Proven track record in managing escalations, delivering large-scale projects, and leading cross-organizational efforts.
- Excellent communication skills with the ability to articulate complex issues and decisions clearly.
- Skilled in simplifying complex architectures and driving continuous improvements.
- Ability to build consensus, resolve contentious issues, and deliver results with minimal guidance.
- Join us to lead strategic delivery efforts and drive impactful outcomes across our programs and product portfolios.
Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Maximo Technical Specialist (Enterprise Asset Management)
Posted 1 day ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
We are seeking an Intermediate Maximo Technical Consultant with 4-6 years of experience to join our team and contribute to the development and customization of our IBM Maximo Asset Management solution. The ideal candidate will have a strong background in Maximo technical development, with a focus on configuration, customization, integrations, and scripting tailored to our clients' unique operational needs. This role involves collaborating closely with business stakeholders, subject matter experts, and IT teams to ensure successful implementation and ongoing support of Maximo functionality. Responsibilities include:
*
Design, develop, and implement technical solutions within Maximo to meet business and functional requirements.
*
Configure and customize applications using Automation Scripts (Jython/Python), MBOs, Workflows, and Application Designer.
*
Develop and maintain integrations with external systems using Maximo Integration Framework (MIF), REST/SOAP APIs, and enterprise middleware.
*
Perform data migration and conversion activities including ETL scripting, data cleansing, and validation.
*
Develop, modify, and optimize BIRT/Cognos reports to support business intelligence needs.
*
Provide technical troubleshooting and root-cause analysis for performance and integration issues.
*
Assist with installation, configuration, patching, and upgrades of Maximo environments.
*
Collaborate with functional consultants, architects, and clients to ensure alignment between business and technical design.
*
Prepare technical design documentation (TDD) and deployment artifacts following best practices and change control procedures.
*
Ensure compliance with security, integration, and data governance standards.
**Required technical and professional expertise**
*
5+ years of experience implementing or supporting Maximo in a technical capacity.
*
Strong proficiency in Java, SQL, and Automation Scripts (Jython/Python).
*
Hands-on experience with Maximo Integration Framework (MIF), including REST/SOAP services, queues, and data imports.
*
Solid understanding of Maximo architecture, including MBOs, workflows, escalation, domains, and database configuration.
*
Experience with BIRT or Cognos reporting design and customization.
*
Familiarity with WebSphere, WebLogic, or Liberty application servers and Oracle/DB2/SQL Server databases.
*
Proven ability to analyze and troubleshoot complex system, performance, or integration issues.
*
Experience in Maximo upgrade projects or cloud migrations (MAS 8.x) considered an asset.
*
Strong documentation and communication skills, with the ability to collaborate across technical and functional teams.
*
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field or equivalent training and experience.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Maximo Technical Specialist (Enterprise Asset Management)
Posted 1 day ago
Job Viewed
Job Description
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
**Your role and responsibilities**
We are seeking an Intermediate Maximo Technical Consultant with 4-6 years of experience to join our team and contribute to the development and customization of our IBM Maximo Asset Management solution. The ideal candidate will have a strong background in Maximo technical development, with a focus on configuration, customization, integrations, and scripting tailored to our clients' unique operational needs. This role involves collaborating closely with business stakeholders, subject matter experts, and IT teams to ensure successful implementation and ongoing support of Maximo functionality. Responsibilities include:
*
Design, develop, and implement technical solutions within Maximo to meet business and functional requirements.
*
Configure and customize applications using Automation Scripts (Jython/Python), MBOs, Workflows, and Application Designer.
*
Develop and maintain integrations with external systems using Maximo Integration Framework (MIF), REST/SOAP APIs, and enterprise middleware.
*
Perform data migration and conversion activities including ETL scripting, data cleansing, and validation.
*
Develop, modify, and optimize BIRT/Cognos reports to support business intelligence needs.
*
Provide technical troubleshooting and root-cause analysis for performance and integration issues.
*
Assist with installation, configuration, patching, and upgrades of Maximo environments.
*
Collaborate with functional consultants, architects, and clients to ensure alignment between business and technical design.
*
Prepare technical design documentation (TDD) and deployment artifacts following best practices and change control procedures.
*
Ensure compliance with security, integration, and data governance standards.
**Required technical and professional expertise**
*
5+ years of experience implementing or supporting Maximo in a technical capacity.
*
Strong proficiency in Java, SQL, and Automation Scripts (Jython/Python).
*
Hands-on experience with Maximo Integration Framework (MIF), including REST/SOAP services, queues, and data imports.
*
Solid understanding of Maximo architecture, including MBOs, workflows, escalation, domains, and database configuration.
*
Experience with BIRT or Cognos reporting design and customization.
*
Familiarity with WebSphere, WebLogic, or Liberty application servers and Oracle/DB2/SQL Server databases.
*
Proven ability to analyze and troubleshoot complex system, performance, or integration issues.
*
Experience in Maximo upgrade projects or cloud migrations (MAS 8.x) considered an asset.
*
Strong documentation and communication skills, with the ability to collaborate across technical and functional teams.
*
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field or equivalent training and experience.
**Preferred technical and professional experience**
Hiring manager and Recruiter should collaborate to create the relevant verbiage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Senior Technical Consultant, IT Operations Management (ITOM) Workflow Products Expert Implementat...
Posted 18 days ago
Job Viewed
Job Description
**The Team**
The Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment.
**The Role**
The Sr. Technical Consultant, ITOM Workflow is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow ITOM products based on configuration best practices - all with the goal of accelerating and driving customer business outcomes.
**What you get to do in this role:**
+ Be the technical expert in how to best support ITOM by configuring Configuration Management Database (CMDB), Service Mapping and Dicovery capabilities using ServiceNow best practices focused on configuration vs. customization
+ Support the engagements efforts for ITOM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
+ Advise customers in their efforts to take advantage of the ServiceNow ITOM Solution's standard capabilities in their efforts to improve their ITOM capabilities
+ Lead customer design workshops focused on ServiceNow Platform and ITOM Solution technology
+ Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
+ Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
+ Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement
+ Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
+ Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
+ Develop required integration components (SSO, LDAP, etc.) with multiple systems
+ Develop required portal components
+ Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
+ Juggle multiple and complex projects/initiatives
+ Promoting continuous improvement practices for delivery/engagement materials
+ Supporting specific sales activities when required
+ Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
+ Up to 50% travel annually, driven by customer needs and internal meetings
**In order to be successful in this role, we need someone who has:**
+ A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations Discovery, Service Mapping and CMDB and/or Micro-Certifications
+ 8+ years of configuration/development experience for complex, highly-capable, technologies - inclusive of integrations and portals
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITOM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
+ Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
+ Strong understanding with leading ITOM leading practices and related systems and tools such as CMDB, integrations and event management.
+ Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
+ Proven team player and team builder
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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