663 Technical Role jobs in Canada

Job Description

Description

Your role at GEI.

We are seeking a full-time Technical Specialist to join our team at our Owen Sound, ON office, with a focus on field surveying, construction layout, data processing, and technical drafting using AutoCAD Civil 3D. The successful candidate will support land development design, including site plans, lot grading plans, natural hazard assessments, environmental compliance, and monitoring surveys and construction layout projects.

Responsibilities may include conducting topographic and construction layout surveys utilizing Total Station and GPS survey techniques including processing field and LiDAR data. Other tasks may include UAV (drone) surveys and generating detailed base plans and surface models to aid in site plans and grading designs.

Experience and proficiency in AutoCAD and Civil 3D would be considered an asset, essential for data processing, creating integrated surfaces and TIN layers to aid in production of alignments, profiles, and other civil design deliverables.

Additionally, the candidate will collaborate with a team to provide day-to-day technical support including but not limited to on-site data collection, data processing, field and site inspections, construction layout & monitoring and additional duties as assigned.

Essential Responsibilities & Duties

• Conduct topographic, construction layout, and monitoring surveys under the supervision of senior staff, including the use of traditional survey equipment and UAV (drone) technology.
• Process and manage survey data, LiDAR, and drone imagery to generate surface models, contours, and base mapping suitable for land development design.
• Support a variety of land development and site servicing projects, including the preparation of site plans, lot grading plans, and natural hazard assessments.
• Create and maintain survey data and base plan information using AutoCAD Civil 3D, including data processing, replicating base legal plan alignments from known/approved sources.
• Perform GIS-based spatial analysis and mapping to support environmental compliance, regulatory submissions, and client deliverables when required.
• Assist in the preparation of reports figures, drawings, and exhibits for internal review, client presentations, and public engagement when required.
• Ensure project data is organized, documented, and delivered in accordance with company standards and regulatory requirements.
• Coordinate with field services staff, project managers, engineers, and GEI staff to support field and office components of multidisciplinary projects. 

Minimum Qualifications

• An Ontario ‘Class G’ driver’s license with access to a reliable vehicle is requirement.
• Completion of a diploma or degree in Civil or Environmental Engineering, Geomatics, Civil Engineering Technology, Surveying, or a related field.
• 2–5 years of relevant experience in land surveying, civil design, or mapping, with a demonstrated ability to deliver accurate and high-quality survey data and base plans.
• Proficient in AutoCAD Civil 3D, with hands-on experience completing data processing, LiDAR processing, creating integrated surfaces, and TIN networks.
• Proven proficiency with survey field equipment and data collection procedures (e.g., GPS, total station, data loggers).
• Proficient in Microsoft Suites (Office, Word, Excel, Outlook etc.).
• Working knowledge of GIS platforms (e.g., ESRI ArcGIS, QGIS) and spatial data integration, including LiDAR and drone (UAV) data and processing techniques.
• Strong organizational and data management skills, with the ability to handle multiple projects on a continuous basis.
• Interest in multidisciplinary projects involving land development, environmental monitoring, and regulatory compliance.
• Physical and environmental requirements for this position are available upon request.

Preferred Qualifications 

• Professional standing or willing to register in OACETT, GIS Certification Institute or Canadian Institute of Geomatics (C.E.T., C.Tech., GISP, CGS) not required but an asset. 
• Experience with UAV flight planning, drone data capture, and processing tools (e.g., Pix4D, DroneDeploy, or similar platforms) is considered an asset.
• Experience with GIS & AutoCAD applications and DWG, DAT file format.  
• Programming or scripting experience with SQL and Python. 

We are GEI. 

Some of the world’s most pressing problems – from climate change to sustainable development, to critical infrastructure and the future of our energy supply – need our brightest and diverse minds working together to create safer, more resilient communities for tomorrow.  

We are technical experts, collaborators, and entrepreneurs who draw from diverse backgrounds to solve our clients’ most complex challenges.

With several offices across North America, we offer a range of engineering, science, and technical consulting services. Our range of expertise, project types, and culture make us the choice for top talent in the AEC industry. See all our office locations here.

In 2023, GEI merged with GM BluePlan, an Ontario-based engineering, management, and technology consulting company. The merger adds GM BluePlan’s nationally recognized expertise in asset management and infrastructure planning to the GEI family, furthering our growth and expansion in Canada.  

Employee-owned. Employee-focused.  

As an employee-owned company, our employees support our flat leadership structure, have a say in how our business operates and benefit from our financial success. We are committed to employee growth with career development opportunities, competitive total rewards, a well-being program, flexible work arrangements and more.  Our company culture is driven by our 4 Cs – we are Client-Centered, Curious, Collaborative, and Community Minded – which support our focus on sustainability, safety, diversity, equity and inclusion. Get to know us better by visiting GEI’s career site here.

GEI’s Total Rewards Package Includes 

• Market-Competitive Compensation, including Eligibility for an Annual Performance Bonus 
• Comprehensive Benefits Program including Health Care and Wellness Spending Accounts
• Hybrid Work Schedules and Cell Phone Stipends 
• GEI University (GEIU) with Continuing Education Assistance and Tuition Reimbursement 
• Connecting Conversation Program with a Focus on Professional Development and Opportunities for Advancement 
• Support and Financial Rewards for Publication Awards, Professional Dues, and Professional Licenses 
• Paid Holidays and Generous Paid Time Off Program 
• Rewards and Recognition 
• RRSP Program 
• Opportunity to be an Owner and Shareholder  
• A Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and Inclusion 
• And More… 

GEI is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.

Job Description

Technical Specialist
Port Alberni, BC is seeking talent to fill the position of a  Technical Specialist
 
Job Responsibilities/Accountabilities:

• Implement the Company's business direction for the paper machine by ensuring safe manufacturing of paper products which meet the present and future requirements of customers.  

• Responsible for coordinating, supporting, and participating in the resolution of other technical issues which cross all departments and business units.

• Ensure product quality complies with mill and customer specifications

• Actively support and contribute to the mill safety program.

• Ensure the identification, development, and implementation of the capital plans required to ensure that Port Alberni can meet strategic goals.

• Provide customer service as required, such as reviewing, investigating, and responding to customer complaints.

• When designated by the manager, assume specific duties and responsibilities.

• Responsible for the optimization of the paper machine operation.

• Assist in organizing and planning paper machine shutdowns and maintenance activities.

  Key Skills:

• Ability to understand requirements and ensure compliance with all safety and environmental regulations.

• Ability to prioritize, make sound decisions, and resolve issues efficiently and effectively. Proven analytical, critical thinking and problem-solving skills.

• Strong interpersonal, leadership and time management skills.

• Exceptional oral and written communication skills and the ability to communicate effectively with employees at all levels within the company.

• Ability to work independently and as a team.

• High degree of collaboration with both Maintenance and Operations personnel.

• Excellent computer skills. 

 Required Professional Experience/Qualifications:
 

• Bachelor’s degree or higher in Chemical, Mechanical, Pulp & Paper engineering or a technical degree with 5 years of related paper industry experience.

Job Description

Job Title: Endpoint Technical Specialist
Location: Markham, ON
Structure: In Office

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald's Information Technology team is growing! If you are a committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

The Endpoint Technical Specialist is located in Markham, Ontario and reports directly to the Service Desk Manager.

The Endpoint Technical Specialist is responsible for administrating and configuring the endpoint environment at Black & McDonald. This includes Microsoft Intune, Manage Engine, Rapid 7, O365 & Active Directory. This role is split equally between project-based initiatives and providing troubleshooting support for existing systems.

RESPONSIBILITIES:

• Deploy, configure, and manage endpoint devices using Microsoft Intune.
• Develop and implement Intune policies for device compliance, configuration, and security.
• Automate tasks and processes using PowerShell and other scripting languages.
• Troubleshoot and resolve complex issues related to endpoint management.
• Collaborate with IT teams to integrate systems.
• Monitor, remediate, and report on the health and compliance of managed devices.
• Provide training and support for IT staff in technical functionalities and best practices.
• Escalations handling from Level 1 team.

KNOWLEDGE, AND SKILLS REQUIRED:

• Education: Bachelor's degree in computer science, information technology, or a related field.
• Experience:
  • 3-5 years of experience in endpoint management, with a focus on Microsoft Intune.
  • Proven experience in deploying and managing devices using Intune.
• Technical Skills:
  • Expertise in Microsoft Intune, including policy creation, device enrollment, and compliance management.
  • Experience with scripting (PowerShell, VBScript) is required.
  • Ability to create and manage profiles, manage apps and create compliance rules.
  • Experience administering in an Active Directory, Azure Active Directory, and Office 365 environments.
  • Vulnerability Management skills for desktop OS class is required.
  • Solid networking knowledge (TCP/IP, DNS, and Radius)
  • Experience working within a structured process methodology (i.e., ITIL)
  • Familiarity with other endpoint management tools, Autopilot, Rapid7, and Manage Engine Endpoint Central.
  • Knowledge of Windows, iOS, and Android operating systems.
• Soft Skills:
  • Strong problem-solving and analytical skills.
  • Excellent communication and teamwork abilities.
  • Ability to work independently and manage multiple tasks effectively.

Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

#LI-MK1

Job Description

JSI is looking for a candidate with system administration and software development experience in a Windows and/or Linux environment with a strong interest in working and learning about networking, unified communications, and application layer standards and protocols, as well as with scripting and some programming languages.

The team you would be joining is a day-to-day, 24/7 operational support team, where you will be exposed to daily challenges and issues for geographically diverse customers, in a fast-moving environment that will demand an ability to problem solve and deal with many different issues at the same time. The skills you develop in this team will be invaluable and rewarding for your future endeavors.

Note that fluency in English and the ability to obtain and maintain up to a Top-Secret security clearance (Canada) are mandatory requirements for this position. Bilingualism or proficiency in French would be an asset.

Responsibilities include, but are not limited to:

• Provide accurate and timely response and resolution to daily customer support issues.
• Deliver effective and concise verbal and written communications.
• Maintain system configurations and contribute to technology roadmap for customer systems.
• Analyze customer systems for software upgrades to ensure minimal impact to customer operations.
• Assist Engineering to diagnose/replicate technical issues.
• Provide support to Engineering for procedural documentation validation and testing to ensure that all technical documentation meets the needs of Technical Support.
• Help maintain corresponding documentation for Technical Support staff via KB articles and support related procedures.
• Participate in complex/Tier 3 engineering issues to assist with root cause analysis and/or work around solutions.
• Maintain an industry watch and interface with service providers to gather/analyze and report status/updates for new and existing interface protocol and standards requirements.
• Provide technical consultation to customers when required.
• Travel to customer site as required in support of complex technical issues or perform system maintenance. This can include international as well as domestic travel.
• Perform other related duties as assigned by team Management.
• Effectively use software including SQL, Wireshark, MS Office Suite, Cisco Webex.
• Dynamically shift priorities and adapt to changes to meet organizational and department requirements.
• Periodically perform weekend on-call duties.
• Provide occasional after-hours support during evenings and weekends for production application and server upgrades and patching.
• Provide on call 24-hour support during critical and business priority situations.
• Work on a rotational shift between the hours of 06:00AM to 8:00PM Eastern Time Monday to Friday.
• Dynamically shift priorities and adapt to ongoing changes in process, systems, or organizational structures to meet organizational and department requirements.
• Meet tight deadlines or schedules under pressure or stressful situations
• Escalate issues to the appropriate resource or Management
• Ability to work from home, when required, in a secure, private location where others cannot see or hear what you are doing.
• Must be willing to work a minimum of 2 days per week in office.

Education and Experience

• Degree, diploma, or certification in Computer Science or an equivalent combination of education and experience.
• A minimum of 5 years’ experience coordinating resolution of technical and business problems while managing multiple tasks and priorities
• A minimum of 5 years’ experience investigating and troubleshooting complex application and infrastructure availability and performance issues.
• Mandatory experience:
  • Supporting and troubleshooting Windows Server and Desktop solutions.
  • Supporting and troubleshooting LAN/WAN networks, VPNs, routing, subnets, and related hardware (switches, routers, firewalls).
• Preferred experience:
  • Experience with Linux, DataStax, Cassandra, Puppet, VMware/vSphere
  • Experience with ISDN, PRI & BRI, DSL and Remote Access technologies.
  • Experience with Dell PowerEdge and VRTX series servers
  • Experience with Atlassian Confluence, Microsoft Dynamics NAV, Cisco Webex, Azure DevOps Server
  • Working with ticketing software to create and maintain up to date and detailed support tickets

Additional Competencies

Demonstrated ability to:

• Apply principles of logical or technical thinking and creative problem-solving skills to a wide range of intellectual and practical problems.
• Effectively work independently as well as within a team environment.
• Build positive relationships to advance business relationships, knowledge, innovation, to meet TS and customers’ needs.
• Demonstrate integrity, creativity, and enthusiasm in achieving results.
• Use strong oral and written communication and interpersonal skills to effectively present technical information, respond to questions from staff and customers, and act as a resource for providing detailed reports effectively to diverse groups of people at various levels within an organization.  
• Be extremely motivated, possessing strong analytical, listening, and interpretive skills to facilitate leadership.   
• Have a strong understanding of deadlines and commitment to schedules. 
• De-escalate conflicts or stressful situations.

Founded in 1979, this privately-owned technology company is the North American leader in designing and developing acquisition, collection and analysis solutions for law enforcement and intelligence communities.

With 4Sight – JSI’s single, unified, product suite – customers can combine any number of disparate data sources into a highly intuitive, visually-focused platform. The result? JSI’s customers spend less time working with data and more time seeing patterns, understanding trends, and gaining perspective (and making the world a safer place).

With over 400 employees and a strong, growing global presence in Canada, the U.S., Australia, and Germany, JSI is not only the dominant player in its industry, it is also known for its fun, high-performing, purpose-driven corporate culture.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), JSI will provide accommodation-accessible formats, and communication supports for the interview process upon request.

Job Description

Salary:

WHEN WAS THE LAST TIME YOU ENDED YOUR WORKDAY WITH A SMILE?

You spend 80% of your life at work, and you should be doing what you love with people you like doing it with, all while making a difference in your community.

How do we ensure that smile?

• We are fun people.
• We are people who take pride in being themselves and are confident in the help we bring to those around us.
• We get genuine joy from making others around us feel heard, helped, and happy.

If you know what we are talking about, then you are in the right place in your job search journey.

It's a great time to join our team and grow with us.

Idealogical has been in business since 1995. We have continuously worked towards giving our employees and clients access to all the tools and benefits of working with a larger firm while maintaining the empathy and nimbleness of a small business. We take pride in what we do, have a few laughs, stay relatively casual, and deliver best-in-class service.

We are looking for a kickass Technical Support Specialist to join our team.

Our company culture is everything to us, so please look atour core valuesand see if they speak to you before applying for this position.

Your code word for success is smile.

Who are we looking for, you ask?

We are looking for someone to join our Technical Service team who can have fun while working independently within a team in a fast-paced, ever-so-challenging work environment. YOUR creativity, energy and attention-to-detail attitude is what we need to augment our growing team of A-list talent.

WHAT WILL YOU BE DOING

In this role, you will be working under the direct supervision of the Technical Leadership in the service delivery team and will be responsible for the following:

• Provide our clients with intermediate technical support and escalate as required while following Service Level Agreement (SLA) guidelines.
• Follow a ticket journey from beginning to end using our PSA tool.
• Make our clients feel heard, helped, and happy at every interaction.
• Watch the consoles for new alerts and take action when required.
• Liaise with vendors to oversee installation, resolve adaptation issues, and support new technologies.
• Account for resources invested in the client and Idealogical related tasks.
• On-call duties as defined in the Idealogical after-hours policy.

WHAT YOU BRING TO THE TABLE

Must-Have Skills & Qualifications

College diploma or University degree and 3 years of equivalent work experience.

Microsoft Certified Professional MS-100, MS-101 or MD-100 or MD-101.

Expert knowledge of computer hardware, including IBM, Lenovo, and Fortinet Firewalls.

Application support experience with ConnectWise Automate & Manage.

VMware Certification.

CompTIA Security+.

Valid Driver's license and reliable method of transportation.

Legally able to work in Canada.

Preferred Skills & Qualifications

• Experience with Apple, Backup and BDR solutions, and Web-Based Email Security platforms.
  
• Experience with desktop and server operating systems, including all Microsoft solutions on-premise and cloud-based.
• A desire to mentor, guide and motivate other technical staff to help them succeed.
  

Key To Succeed in This Role

• Strong understanding of the organization's goals and objectives.
• Empathy, compassion, sense of humour.
• Exceptional written and oral communication skills.
• Outstanding interpersonal skills, with a focus on listening and questioning skills.
• Strong documentation skills.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language to non-technical staff and end users.
• Ability to take on challenges that require critical thinking and decision-making skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
• Stay up-to-date with educational goals to further professional development.
• Dont take yourself too seriously.

WHAT CAN YOU EXPECT OF US

By joining Idealogical, you will work with some of the industry's brightest and most experienced people in an environment where you are challenged to be the best in everything you do. Idealogical is where you can grow and develop your career in a meaningful way.

We have folks that have been with us for 5 years, 10 years, 15 years and 28 years. Our team members rarely leave us.

Our team is everything to us and we take care of our people like we expect you to care for our clients. We foster sustainable growth, good health and overall well-being and strive hard to make you feel heard, helped, and happy.

How we make you feel heard?

• Anonymous feedback system led by the president to make continuous changes and improvements to solidify our already strong company culture.
• Recognition for being a team player reflected in weekly monetary wins in the form of peer praises.
• Recognition for being an exceptional employee with opportunities to win 6 different awards at our annual holiday get together.

How we make you feel helped?

• 6 paid training and education days per year to help you fill your knowledge gap.
  
• We invest heavily in helping our people acquire skills dictated by the IT industry and pay for your professional certifications.
• Distinct regular events infused with competitive team games, good food and great conversations.
• In-house Chiropractor services provided by our trusted health practitioner, who uses cutting-edge tools and techniques to maximize your health.
• In-house Massage facility where you can take a break during the day and relax.
• An organization-wide group of people who looks out for you and goes above and beyond to help each other succeed.

How we make you feel happy?

• Competitive base salary.
• Competitive performance-based bonus plan.
• 3-week vacation to start.
• 6 personal days for those uninvited sicknesses, personal commitments (for example, unscheduled school closures), or just 'I don't feel like working today' days.
• Comprehensive health and dental benefits.
• State-of-the-art office space carefully designed to help you transition from the fatigue caused by work-from-home settings.

If you have made it this far on the page, it tells us you are interested in working with us, and we would love to hear from you!

Job Description

CCTV Direct is a Canadian private company with its head office located in Mississauga, Ontario.  CCTV Direct specializes in sales and distribution of security and surveillance equipment including state-of-the-art AI and IoT cameras, AI network and digital video recorders, cables and other accessories from market leaders based in Korea, Japan, China and Taiwan.  We are the premier solution provider to our business partners with outstanding quality as all our products are thoroughly tested to ensure superior performance and reliability.  Overview We are hiring an enthusiastic and motivated individual to join our Technical Support team. Under the supervision of the Support Manager, the successful candidate will be responsible for providing technical support to CCTV Direct distribution partners, dealers and installers Position Title Technical Support  Position Type Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support services to customers via phone, email, web, etc. ** Assist our sales team on projects and respond to pre-sales inquires. ** Collaborate with team members to identify and highlight trends in customer inquiries. ** Report any potential product issues to the Support Manager  ** Learn through hands on product testing with the opportunity to create training materials for internal and external training use. Skills, Qualifications, and Abilities * The successful candidate has: ** Strong customer service orientation ** Outgoing with strong teamwork attitude ** Ability to multi-task and adapt to fast-pace work environment. ** Strong analytical, troubleshooting and problem-solving skills. ** Good interpersonal skill, able to manage customer attitudes and emotions. ** Bilingual in English and French would be an asset.   Experience * The successful candidate has: ** Ideally a post-secondary degree, certificate or diploma in computer or other technology fields ** Excellent verbal and good written communication skills ** Some experience in in operating and troubleshooting PC and IP Networks ** Prior experience in customer service either in-person or over the phone is an asset. ** Prior experience in technical support and/or physical security industry is an asset. ** CCNA or Network+ Certifications (or equivalent knowledge) is an asset but not necessary. Location The Technical Support Department is in Mississauga, Ontario.  Monday to Friday only.

Job Description

CCTV Direct is a 20-year Canadian private company with its head office located in Mississauga, Ontario.  CCTV Direct specializes in sales and distribution of surveillance equipment including state-of-the-art AI and IoT cameras, AI network and digital video recorders, cables and other accessories from market leaders based in Korea, Japan, China and Taiwan.  We are the premier solution provider to our business partners with outstanding quality as all our products are thoroughly tested to ensure superior performance and reliability.  Overview We are hiring an enthusiastic and motivated individual to join our Technical Support team. Under the supervision of the Support Manager, the successful candidate will be responsible for providing technical support to CCTV Direct distribution partners, dealers and installers Position Title Technical Support  Position Type Full-Time Position Summary * The Technical Support candidate provides services to the company as follows: ** Provides assistance to customers who encounter technical difficulties while using our products. ** Provides support services to customers via phone, email, web, etc. ** Assist our sales team on projects and respond to pre-sales inquires. ** Collaborate with team members to identify and highlight trends in customer inquiries. ** Report any potential product issues to the Support Manager  ** Learn through hands on product testing with the opportunity to create training materials for internal and external training use. Skills, Qualifications, and Abilities * The successful candidate has: ** Strong customer service orientation ** Outgoing with strong teamwork attitude ** Ability to multi-task and adapt to fast-pace work environment. ** Strong analytical, troubleshooting and problem-solving skills. ** Good interpersonal skill, able to manage customer attitudes and emotions. ** Bilingual in English and French would be an asset.   Experience * The successful candidate has: ** Ideally a post-secondary degree, certificate or diploma in computer or other technology fields ** Excellent verbal and good written communication skills ** Some experience in in operating and troubleshooting PC and IP Networks ** Prior experience in customer service either in-person or over the phone is an asset. ** Prior experience in technical support and/or physical security industry is an asset. ** CCNA or Network+ Certifications (or equivalent knowledge) is an asset but not necessary. Location The Technical Support Department is in Mississauga, Ontario.  Monday to Friday only.

Job Description

Who we are…

Modern Campus empowers 2,000+ higher education institutions to thrive when transformation is required to respond to lower student enrollments and revenue, rising costs, crushing student debt, and administrative complexity.
The Modern Campus learner-to-earner lifecycle platform power solutions for web content management, conversational text messaging, catalog and curriculum management, career pathways, student engagement and development, and non-traditional student management. The result: innovative institutions engage their modern learners for life, while providing modern administrators with the tool needed to streamline workflows and drive high efficiency.
Learn how Modern Campus is leading the modern learner-to-earner movement at moderncampus.com and follow us on LinkedIn.

What’s the role?

The Technical Support Specialist provides technical support to customers for Modern Campus’ web content management system CMS, CMS, support ticket triage, and first level support for CMS and related modules.

• Maintains technical expertise and knowledge of products and services offered by the company, including CMS and all available modules ‒ proficient in functionality, features, and limitations.
• Provides customer service support via all channels in a timely and courteous manner. Channels include but are not limited to phone, email, and live chat.
• Manages time effectively to prioritize and provide prompt responses to customer inquiries while remaining within established support boundaries.
• Demonstrates a sense of ownership, urgency, and focuses primarily on the customer
• Thoroughly documents all relevant information for each case in Zendesk.
• Asks appropriate questions and reviews case history to fully understand what the customer is reporting.
• Applies critical thinking and sound judgment in resolving issues.
• Consults relevant documentation to research information and solutions, including Zendesk, JIRA, LMS, Support Center, and internal support documentation.
• Uses XSL, HTML, CSS, JavaScript, and other web programming languages to accomplish tasks.
• Uses effective writing, verbal, and presentation skills in composing written materials, responding to emails, and regular interaction to solve work related problems and concerns.
• Follows established escalation procedures and guidelines as appropriate, working with Modern Campus Support personnel and following directives from those in supervisor positions.

• Bachelor’s Degree in or College Diploma in Computer Science, Information Technology or a similar field
• Minimum +1 year experience working for technology related or higher education organizations or equivalent
• Exposure to web site development "hand coding"
• Exposure with HTML, XHTML, CSS, and JavaScript
• Working knowledge of PHP or ASP, or other scripting languages a plus
• Proficient with Windows and comfortable with Macintosh
• Excellent written and verbal communication skills
• Service and teamwork orientation
• Ability to think logically and communicate clearly

• The base salary range* for this full-time position is between $40,000 - $52,000
• Remote first workplace!
• Rewards and recognition programs
• Learning and development opportunities
• You will make a difference every day for universities trying to grow and students trying to learn.

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