222 Technician jobs in Montréal

Job Description

Great role for installing and maintaining EV Chargers in Montreal!

Are you looking for a role out off the office? Here is a solid Field Service Technical role with a National Company that is expanding to meet the demand of EV Charging stations.

If you are a Quebec Certified C License Electrician or Electrotechnical Tech with a clean driving abstract and interested in the EV growth in Canada please reach out
FT role with Competitive wage, benefits, vacation and pension plan plus an EV for you to travel in.

Reach out to Paul Melanson at MacDonald Search Group at

Excellent rôle pour l'installation et l'entretien de la borne de recharge pour véhicules électriques à Montréal!

Êtes-vous à la recherche d'un poste en dehors du bureau? Voici un solide rôle technique de service sur le terrain au sein d'une entreprise nationale qui s'agrandit pour répondre à la demande de bornes de recharge pour véhicules électriques?

Si vous êtes un électricien certifié C du Québec ou un technicien en électrotechnique avec un résumé de conduite propre et que vous êtes intéressé par la croissance des VE au Canada, veuillez contacter notre rôle FT avec un salaire, des avantages sociaux, des vacances et un régime de retraite compétitif, ainsi qu'un VE pour vous pour voyager.

Communiquez avec Paul Melanson de MacDonald Search Group à

Job Description

About Bell and Howell

Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences.

Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients.

Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.

Location: Montreal, Canada

* Must be able to travel to the USA for training

* Must be able to speak French and English

Summary:

Associate Customer Service Technician/Field serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical/electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair/resolution to minimize customer downtime.

Note: This is temporary employment for one year with possible extension to full time permanent employment.

NOTE: THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION – requires electrical and mechanical experience

Duties and Responsibilities:

• Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system.
• Schedule and perform regular predictive/preventive maintenance inspections on equipment.
• Provide support by managing parts inventory, customer service calls and preventative maintenance schedules.
• Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers.
• Act as a liaison between the customer and other departments/functions of the company.
• May need to provide an "on call" level of service up to seven (7) day/week twenty-four (24) hour/day for emergency customer assistance; respond to emergency and non-scheduled calls for service within established response time goals.
  

Supervisory Responsibilities: N/A

Competencies (Skills, Knowledge and Abilities):

• Requires understanding of computer program functionality and software troubleshooting skills.
• Strong interpersonal/customer relation skills.
• Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication.
• Ability to effectively resolve conflict internally and externally.
• Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment.
• Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives.
• Strong analytical, problem-solving, quantitative, and time management skills.
• Ability to communicate effectively both orally and in writing.
• Ability to understand, remember and follow verbal and written instructions.
• Ability to work as an integral part of a team.
• Ability to read and understand written procedures and diagrams for assembly and test.
• Ability to develop and implement solutions to assembly problem.
• Ability to maintain regular attendance and be punctual.

Education and Experience:

• High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience.
• Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills
• Associate degree preferred.

Travel:

• This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%.

Physical Requirements:

• Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc.
• Requires lifting to waist fifty (50) pounds.
• Requires walking and standing; using hands to feel objects; reaching; and requires balance.
• Requires bending, stooping, kneeling, crouching and/or crawling for periods of time.
• Ability to work in a loud environment.
• Ability to work in small, cramped areas.
• Ability to work in elevated environment up to twenty (20) feet.
• Ability to work in outdoor environments as needed for specific service calls.
• Work is performed in a controlled office, retail, and manufacturing environment; noise within acceptable safety levels; paper dust prevalent; cleaners and solvents used to clean machines; machines contain moving parts.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.

Bell and Howell is an Equal Opportunity Employer. If you require an accommodation during the application process please email

Job Description

Technicien(ne) en Informatique sur le Terrain

AM/PM Service® est un chef de file dans le domaine des technologies et services de point de vente (POS) depuis plus de 35 ans. Fier de soutenir les entreprises locales dans toutes les communautés, AM/PM est l’un des plus grands fournisseurs de systèmes POS en Amérique du Nord, comptant plus de 225 employés axés sur le service à la clientèle d’un océan à l’autre. En partenariat avec certaines des marques les plus reconnues et fiables de l’industrie, AM/PM est à la recherche de personnes exceptionnelles pour rejoindre notre équipe dès aujourd’hui! Pour en savoir plus sur AM/PM :

Résumé du Poste

Le/la technicien(ne) en matériel informatique travaillera avec les marques les plus réputées de notre industrie. Ce poste vous donnera l’occasion d’apprendre énormément en travaillant avec une large gamme de produits POS, de guichets automatiques (GAB) et de terminaux de paiement pour commerçants, tout en interagissant avec des clients issus de divers secteurs du commerce de détail. Le/la candidat(e) retenu(e) doit être axé(e) sur le service, autonome et à l’aise avec la technologie. Il/elle doit détenir un permis de conduire valide et posséder un véhicule fiable. Ce poste exige une disponibilité pour des quarts de travail sur appel ainsi que des disponibilités en soirée et la fin de semaine.

Responsabilités Principales

• Offrir un excellent service à la clientèle

• Effectuer des réparations rapides (break/fix) sur divers équipements POS, périphériques, ordinateurs et équipements réseau

• Réaliser des projets d’installation, de déménagement, d’ajout ou de modification (IMAC)

• Suivre et respecter les processus de gestion des bons de travail d’AM/PM

• Maintenir un inventaire de pièces de service à jour et précis

• Respecter tous les accords de niveau de service (SLA)

• Communiquer de façon professionnelle et respectueuse

Qualifications

• La certification A+ est un atout

• Expérience avec les caisses libre-service et les systèmes POS est un atout

• Excellentes aptitudes en service à la clientèle et en communication

• Bonnes compétences techniques et mécaniques

• Permis de conduire valide et véhicule fiable requis

• Prestation de services sur site requise

• Statut de citoyen(ne) ou de résident(e) permanent(e) requis

English - Translation

Computer Field Service Technician

AM/PM Service® is a leader of Point-of-Sale Technology and Services operating for over 35 years. Proudly supporting local businesses in all communities, AM/PM is one of North America’s largest POS Dealer employing over 225 customer service driven team members coast to coast. Partnered with some of the industries most trusted & recognizable brands, AM/PM is seeking amazing individuals to join our team today! To learn more about AM/PM visit:

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, ATMs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking.
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM/PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication

Qualifications

• A+ Certification is an asset
• Self-Check Out & POS experience is an asset
• Possess incredible customer service & communication skills
• Technically & mechanically savvy
• Valid driver’s license and a reliable vehicle
• On-site service is required
• Citizen/ permanent resident status

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

AM/PM Service, established in 1987, is a premier POS solutions provider operating across Canada and the United States. The company offers end-to-end services—including hardware, software, installation, and support—customized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to work—valuing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.

Job Description

Salary:

Are you a talented HVAC Technician looking to work for a pioneer and world leader in manufacturing high efficiency, oil-free chillers?Then look no further, we'd love to hear from you!

Position:

The HVAC Field Service Technician will be based out of Montreal, Qc area and is responsible for serving our customers either on site, by phone, or via remote internet connection. Youll be involved in chiller startup/commissioning, resolving technical issues, troubleshooting, warranty work, and performing chiller maintenance.

Responsibilities:

• Accountable and responsible for sustaining and delivering high customer satisfaction; communicate effectively and professionally with internal and external contacts.
• Provide technical support on indoor/outdoor Smardt chillers
• Service and troubleshoot chillers in the field
  • In your local market or traveling as required
• Interact with customer to provide guidance as to the operation and maintenance of their equipment
• Completion of installations, delivery and removal of equipment required for performing all installations to company standards
• Diagnose and target customers operational problems
• Being on-call to receive emergency customer calls approximately one week per month/2 months
• Keep customer informed as to the nature of service performed, as well as outstanding issues
• Assures that all tools and equipment used are in good and safe working order
• Provide the best advice to customers on repairing or replacing existing equipment
• Assists in the monitoring and maintenance of the chiller systems
• Ensures any repairs and maintenance for testing equipment are performed in a timely manner
• Utilizes technical support available at head office when unable to troubleshoot certain problems in the field
• Promote the sale of add-on work or service agreements
• Assists head office with other related duties as required

Qualifications:

• Exceptional customer service and communications skills
• Minimum four (4) years of HVAC field experience (specifically chiller)
  • Turbocor/mag bearing an asset
• Strong troubleshooting abilities
• Problem solving abilities
• Strong communication skills
• Excellent organizational skills
• Able to work in a team or independently

Benefits

• Competitive salary
• Basic group insurance paid 100% by the employer

• Employer 401K matching (up to 6%)

• Opportunity for career advancement
• Annual performance reviews
• Training program
• Growing business and industry

Job Description

Classification: Non-Exempt

schedule work 12.30 pm to 9.00pm Monday to Friday
Heures de Travail 12.30 pm to 9.00pm Lundi - Vendredi

Job Summary:
The Maintenance Technician is responsible for installing, repairing and maintaining large industrial textile processing equipment, as well as facility maintenance. Tasks include start-up and shut-down procedures, electrical troubleshooting, maintaining and operating boilers, welding and cutting, hydraulics, pneumatics, mechanical, and other systems. This position reports to the Chief Engineer.

Essential Functions:
- Installs, repairs and performs preventative maintenance on industrial processing equipment, water levels, water systems and other equipment and systems.
- Troubleshoots electrical issues.
- Responds to daily maintenance requests in a timely fashion to minimize equipment downtime.
- Provides emergency/unscheduled repairs of production equipment.
- Diagnoses problems, replaces or repairs parts, tests and makes adjustments.
- Looks for opportunities to continually improve maintenance processes.
- Works with all plant personnel in a cooperative and professional manner.
- Strictly adheres to all safety rules, policies and procedures required by Alsco, law, and what is recognized as common practice in the industry.
- Ensures work is performed safely and efficiently.
- Maintains technical knowledge by attending educational workshops and reviewing technical publications. Remains current on equipment and repair procedures and best practices.
- Studies blueprints and manufacturers’ manuals to determine correct operation of machinery.
- Proficient in reading electrical schematics.
- Maintains accurate and timely records of maintenance performed.
- Follows written and verbal instructions and performs other tasks as directed by supervision.
- Complies with all Federal, State and local laws.

Additional Functions:
- May work with and support other branch personnel as required by supervision.
- Drive and pick up parts, transport equipment, parts, etc.

Qualifications:
- Have and maintain a valid driver’s license and driving record free of chargeable accidents, speeding or other safety violations.
- Minimum of two years maintenance engineering experience with specific knowledge of machinery, electricity, electronics, plumbing, hydraulics, pneumatics, welder and boiler applications.
- Proficient in the proper use of power and hand tools.
- Strong electrical troubleshooting ability of 3 phase 230 volt systems.
- PLC programming experience.
- Experience in carpentry, boiler repair, welding, and general facility repairs.
- Good verbal and written communication skills in English, ability to comprehend and follow direction, perform basic math, good time management
- Must be a team player with enthusiasm, initiative, and pride in work well done; self-starter dedicated to continual quality improvement.
Education:
- High school graduate or equivalency preferred.
- Some locations may require relevant certifications, a boiler license or PLC programming.
Typical Physical Activity:
- Standing, sitting, walking, bending, stooping, reaching, twisting, kneeling, working in confined areas, reaching overhead, driving a forklift, grasping, moving equipment, pushing, pulling, moving loaded carts weighing up to 500 lbs, lifting and carrying up to 100 lbs, reading, writing, speaking, hearing.

Typical Environmental Conditions:
- Inside and outside areas of a typical industrial laundry facility, which includes working with and around large machinery, variations in temperature, noise, odors, humidity, lint and dust, in general offices or on outside grounds.

Travel Requirements:
- Occasionally, such as to procure parts.

The Maintenance Technician must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately, and without causing significant safety threat to self or others. The statements made herein are intended to describe the general nature and level of work being performed by employees assigned to this job classification. They are not intended to be construed as an exhaustive and inclusive list of all responsibilities, duties, and/or skills required of personnel so classified.

Technicien d’entretien

Classification : Non Exempté

schedule work 12.30 pm to 9.00pm Monday to Friday
Heures de Travail 12.30 pm to 9.00pm Lundi - Vendredi

Résumé des fonctions :
Le technicien d’entretien est responsable de l’installation, de la réparation et de l’entretien de l’équipement industriel de transformation du textile de grande taille, ainsi que de l’entretien des installations. Les tâches comprennent les procédures de démarrage et d’arrêt, le dépannage électrique, l’entretien et le fonctionnement des chaudières, le soudage et le coupage, l’hydraulique, le pneumatique, le mécanique et d’autres systèmes. Ce poste relève de l’ingénieur en chef.

Fonctions principales :
– Installe, répare et effectue l’entretien préventif de l’équipement de traitement industriel, des niveaux d’eau, des systèmes d’eau et d’autres équipements et systèmes.
– Dépanne les problèmes électriques.
– Répond aux demandes d’entretien quotidien en temps opportun afin de minimiser les temps d’arrêt de l’équipement.
– Assure les réparations d’urgence ou non planifiées de l’équipement de production.
– Diagnostique les problèmes, remplace ou répare les pièces, fait des essais et des ajustements.
– Recherche des occasions d’améliorer continuellement les processus de maintenance.
– Travaille avec tout le personnel de l’usine de manière coopérative et professionnelle.
– Respecte rigoureusement toutes les règles, politiques et procédures de sécurité exigées par Alsco, la loi, et ce qui est reconnu comme une pratique courante dans l’industrie.
– S’assure que le travail est effectué de façon sécuritaire et efficace.
– Maintient ses connaissances techniques en participant à des ateliers éducatifs et en examinant les publications techniques. Se tient au courant des procédures de réparation et de l’équipement ainsi que des pratiques exemplaires.
– Étudie les plans et les manuels du fabricant pour déterminer le bon fonctionnement de la machinerie.
– Maîtrise la lecture des schémas électriques.
– Maintient des registres précis et en temps opportun de l’entretien effectué.
– Suit les instructions écrites et verbales et effectue d’autres tâches selon les directives de la supervision.
– Respecte toutes les lois fédérales, provinciales/de l’État et locales.

Fonctions additionnelles :
– Peut travailler avec ou soutenir d’autres membres du personnel de la succursale selon les exigences de la supervision.
– Conduit et ramasse les pièces, l’équipement de transport, les pièces, etc.

Compétences :
– Détient un permis de conduire valide et conserve un dossier de conduite exempt d’accidents, d’excès de vitesse, ou infractions relatives à la sécurité.
– Minimum de deux ans d’expérience en ingénierie de maintenance avec une connaissance particulière des machines, de l’électricité, de l’électronique, de la plomberie, de l’hydraulique, du pneumatique, de la soudeuse et des chaudières.
– Maîtrise l’utilisation appropriée des outils électriques et manuels.
– Solide capacité de dépannage électrique des systèmes triphasés de 230 volts.
– Expérience en programmation d’automates programmables.
– Expérience en menuiserie, en réparation de chaudière, en soudage et en réparation générale des installations.
– Bonnes aptitudes pour la communication orale et écrite en anglais, capacité à comprendre et à suivre les directives, mathématique de base, ainsi que de bonnes aptitudes pour la gestion du temps
– Esprit d’équipe, enthousiasme, initiative et fierté à l’égard du travail bien fait ; esprit d’initiative qui se consacre à l’amélioration continue de la qualité.
Éducation :
– Diplôme d’études secondaires ou équivalence préférable.
– Certains emplacements peuvent nécessiter des certifications pertinentes, un permis de chaudière ou une programmation d’automate.
Activité physique reliée à l’emploi :
– Se tenir debout, s’asseoir, marcher, se pencher, fléchir, s’étirer, effectuer des torsions, s’agenouiller, travailler dans des espaces confinés, atteindre des objets en hauteur, conduire un chariot élévateur à fourche, saisir, déplacer de l’équipement, pousser, tirer, déplacer des chariots chargés pesant jusqu’à 500 lb, soulever et transporter des charges d’un maximum de 100 lb, lire, écrire, parler, écouter.

Conditions environnementales typiques :
– Les zones intérieures et extérieures d’une installation de buanderie industrielle typique qui comprend travailler avec et autour de machines de grande taille, des variations de température, de bruit, d’odeurs, d’humidité, de charpie et de poussière dans les bureaux ou les terrains extérieurs.

Exigences relatives aux déplacements :
– À l’occasion, par exemple, pour se procurer des pièces.

Le technicien d’entretien doit effectuer les tâches et responsabilités essentielles avec ou sans un accommodement raisonnable de façon efficace et précise, sans que cela ne cause de menace importante pour lui-même ou pour autrui. Les déclarations faites aux présentes visent à décrire la nature générale et le niveau de travail effectué par les employés affectés à cette classification d’emploi. Elles ne sont pas censées être interprétées comme une liste exhaustive et inclusive de toutes les responsabilités, fonctions ou compétences requises du personnel ainsi classifié.

Job Description

Salary:

We are looking for a Maintenance Technician to support specialized maintenance tasks, seasonal projects, and building compliance across our Montreal properties located in:

• St Leonard
• Cte Saint-Luc
• Hampstead
• Cte-Des-Neiges-NDG
• Ville St-Laurent

As a Maintenance Technician, they will work across multiple properties, focusing on skilled repairs and project management rather than routine daily upkeep. This role is designed for an experienced maintenance professional who can manage complex repairs, coordinate with contractors, and ensure building systems remain fully operational. This is a full-time position, with benefits provided.

Responsibilities:

• Troubleshooting and Repairs: Perform maintenance and skilled repair tasks in both common areas and suites as required, including plumbing, HVAC, electrical, and carpentry-related work, ensuring work is completed safely, efficiently, and to a high standard.
• Project Execution: Lead and complete project-based tasks across properties such as in-suite compliance repairs, equipment replacements, or system upgrades in coordination with Regional Operations Managers.
• Painting and Surface Repairs: Maintain the propertys aesthetic appeal by performing painting, surface refinishing, and general touch-up projects.
• Preventive Maintenance: Assist in implementing and maintaining a preventive maintenance program to ensure the longevity and functionality of building systems, equipment, and appliances. Perform periodic inspections and adjustments as necessary.
• Maintenance Inspections: Conduct formal inspections of building systems, common areas, and select in-suite repairs requiring skilled attention. Document findings, ensure compliance with maintenance standards, and follow up on any identified issues or required actions.
• Maintenance Tickets: Review, prioritize, and complete maintenance tickets assigned by Property Managers or Regional Operations Managers, coordinating with live-in concierges as needed. Provide exceptional customer service and ensure tenant satisfaction.
• Multi-Property Coverage: Travel between properties to handle special maintenance requests or fill in during extended absences, working closely with property managers who manage routine maintenance tasks. Responding to after-hours urgent maintenance emergencies at the property as required.
• Health and Safety Compliance: Adhere to all safety protocols and guidelines, including but not limited to wearing personal protective equipment (PPE) when necessary. Report any safety concerns or hazards to the appropriate supervisor or management.
• Maintenance Record Keeping: Maintain accurate records of all maintenance and repair activities, including work orders, repairs completed, materials used, and any additional relevant information. Keep track of inventory and report any shortages or required restocking.
• Communication and Meeting: Participate in weekly meetings with the Regional Operations Managers to coordinate property-wide initiatives and provide guidance to concierges as needed. Document findings, assign follow-up tasks, and ensure timelines are met for all projects and initiatives.

Qualifications:

• Minimum of 5 years of maintenance experience, preferably with residential properties.
• High school diploma or equivalent. Technical training or skilled trade certifications are an asset.
• Hands-on experience in plumbing, electrical repairs, HVAC, carpentry, and general building maintenance.
• Experience with painting, drywall repairs, and surface preparation as part of property maintenance projects.
• Strong troubleshooting skills with the ability to manage multiple maintenance projects.
• Highly organized and detail-oriented, with the ability to work independently and prioritize tasks effectively.
• Effective organizational and communication skills.
• Physical fitness and ability to perform manual tasks, including lifting heavy objects and working in various weather conditions.
• Valid driver's license and access to a vehicle.
• Fluent in English and French.

If you are a reliable and highly experienced maintenance professional seeking a rewarding role that offers variety, responsibility, and the opportunity to work across multiple properties in Montreal, we encourage you to apply for this position and submit your resume, and any relevant certifications or references.

Job Description

Salary:

JOB SUMMARY

Since 2005, Access Cash, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, the organization provides services to more than 7,000 ATMs across Canada.

We are currently seeking a Service Technician to join our team, working out of our Saint-Laurentoffice.

Reporting to the Service Supervisor, our Service Technicians provide exceptional technical and customer service, ensuring maximum performance on all ATMs. Service Technicians diagnose and repair ATMs, communicating and resolving any technical issues with customers. This individual will be responsible to service customers in and around the greater Montreal area.

MAJOR RESPONSIBILITIES

• Stage new and used ATM terminals and ensure functionality and cleanliness, programming with correct parameters and testing communications.
• Install and uninstall ATM terminals on-site.
• Provide basic training to new customers on site on ATM loading and troubleshooting procedures, demonstrating machine functionality.
  
• Guide customers over the phone to resolve issues, troubleshooting a series of procedures in order to resolve issues.
• Conduct in-person service maintenance when issues cannot be resolved remotely, diagnosing, repairing and testing terminal for full functionality.

• Conduct preventative maintenance on ATMs on site.
• Provide support to internal departments and external customers, as required by helping with technical information support, explaining how to fix issues.
• Provide weekday on-call support in the evenings and weekend on-call supportto customers, as necessary on a rotating schedule with other Service Technicians within the team.

• Perform inventory counts in vehicles, ensuring accuracy and that tools and equipment are in working order.

• Maintain company vehicle provided, ensuring all regular maintenance occurs and reporting major issues.
• From time to time, this individual will complete other duties as assigned by management, to assist with special projects.

EDUCATION & TRAINING

• High School Diploma required.
• Customer service training course, an asset.
• Technical schooling, an asset.
  

EXPERIENCE, TECHNICAL SKILLS, & KEY COMPETENCIES

• 2 years experience fixing electronics and/or mechanical items either professionally or personally.
• At least 1 year of experience with online service call software, an asset.
• Valid Quebec drivers license, with clean driving record.
• Bilingual in English and French, both verbal and written.
• Ability to pass a criminal and credit background check.
• Understands the nature of shift and on-call working hour requirements.
• Understands how to conduct themselves in the customer-focused nature of the service industry.
• Astute attention to detail and strong problem-solving skills.
• Team-focused attitude, supportive of co-workers.
• Articulate communication skills, both verbally and in writing.
• Excellent interpersonal skills and ability to stay calm through customer demands.
• Ability to learn new technology.
• Ability to operate a cargo van.
• Ability to lift 50 pounds or more, on a consistent basis.
• Ability to work collaboratively, utilizing cross-functional relationships to resolve problems.
• Ability to work on a 3-week shift rotation, where you would be working evening and weekend shifts every 3 weeks.

WORK CONDITIONS

• Physical Effort - Moderate
• Health Risk - Minimal
• Sensory Required - Moderate
• Mental Stress - Moderate
• Business Travel - Moderate
• Environment - Moderate

BENEFITS

• Competitive salary.
• A full and comprehensive health benefits plan (after the initial 3 months), with a health spending account paid in full by the company.
• An employee assistance program.
• Opportunity to grow your career in a thriving Financial Services Provider organization.

TO APPLY

You can learn more about our company by visiting our websites: -cash.comand

To apply, please respond to this ad, answering a few short application questions and include your cover letter and resume.

Perativ is committed to providing equal employment opportunities to all qualified employees and applicants. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you.

We would like to thank you for your interest. Please note that all submissions will be assessed, however, only candidates selected for interview will be contacted.

Job Description

Salary:

JOB SUMMARY

Since 2005, Access Cash, operating as part of Perativ, has been a market leader in ATM services and technology. We are helping our customers, materially reduce their ATM management cost, improve their customer experience and make their operations more productive. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, the organization provides services to more than 7,000 ATMs across Canada.

We are currently seeking a Service Technician to join our team, working out of our Saint-Laurentoffice.

Reporting to the Service Supervisor, our Service Technicians provide exceptional technical and customer service, ensuring maximum performance on all ATMs. Service Technicians diagnose and repair ATMs, communicating and resolving any technical issues with customers. This individual will be responsible to service customers in and around the greater Montreal area.

MAJOR RESPONSIBILITIES

• Stage new and used ATM terminals and ensure functionality and cleanliness, programming with correct parameters and testing communications.
• Install and uninstall ATM terminals on-site.
• Provide basic training to new customers on site on ATM loading and troubleshooting procedures, demonstrating machine functionality.
  
• Guide customers over the phone to resolve issues, troubleshooting a series of procedures in order to resolve issues.
• Conduct in-person service maintenance when issues cannot be resolved remotely, diagnosing, repairing and testing terminal for full functionality.

• Conduct preventative maintenance on ATMs on site.
• Provide support to internal departments and external customers, as required by helping with technical information support, explaining how to fix issues.
• Provide weekday on-call support in the evenings and weekend on-call supportto customers, as necessary on a rotating schedule with other Service Technicians within the team.

• Perform inventory counts in vehicles, ensuring accuracy and that tools and equipment are in working order.

• Maintain company vehicle provided, ensuring all regular maintenance occurs and reporting major issues.
• From time to time, this individual will complete other duties as assigned by management, to assist with special projects.

EDUCATION & TRAINING

• High School Diploma required.
• Customer service training course, an asset.
• Technical schooling, an asset.
  

EXPERIENCE, TECHNICAL SKILLS, & KEY COMPETENCIES

• 2 years experience fixing electronics and/or mechanical items either professionally or personally.
• At least 1 year of experience with online service call software, an asset.
• Valid Quebec drivers license, with clean driving record.
• Bilingual in English and French, both verbal and written.
• Ability to pass a criminal and credit background check.
• Understands the nature of shift and on-call working hour requirements.
• Understands how to conduct themselves in the customer-focused nature of the service industry.
• Astute attention to detail and strong problem-solving skills.
• Team-focused attitude, supportive of co-workers.
• Articulate communication skills, both verbally and in writing.
• Excellent interpersonal skills and ability to stay calm through customer demands.
• Ability to learn new technology.
• Ability to operate a cargo van.
• Ability to lift 50 pounds or more, on a consistent basis.
• Ability to work collaboratively, utilizing cross-functional relationships to resolve problems.
• Ability to work on a 3-week shift rotation, where you would be working evening and weekend shifts every 3 weeks.

WORK CONDITIONS

• Physical Effort - Moderate
• Health Risk - Minimal
• Sensory Required - Moderate
• Mental Stress - Moderate
• Business Travel - Moderate
• Environment - Moderate

BENEFITS

• Competitive salary.
• A full and comprehensive health benefits plan (after the initial 3 months), with a health spending account paid in full by the company.
• An employee assistance program.
• Opportunity to grow your career in a thriving Financial Services Provider organization.

TO APPLY

You can learn more about our company by visiting our websites: -cash.comand

To apply, please respond to this ad, answering a few short application questions and include your cover letter and resume.

Perativ is committed to providing equal employment opportunities to all qualified employees and applicants. We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you.

We would like to thank you for your interest. Please note that all submissions will be assessed, however, only candidates selected for interview will be contacted.

As a Life Sciences Equipment Service Technicianat STERIS, you will act as a trusted advisor to our Customers in the maintenance and procurement of Life Sciences products, both medical devices and consumables. You will drive an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification, and installation support on complex mechanical, electro-mechanical, and electronic units in a high stress healthcare environment.

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of one of the following provinces: Quebec, Montreal (Longueuil preferred)

What you will do as an Equipment Service Technician

Drive Customer satisfaction through pro-active communication and commitment to resolving Customer's issues and problems expediently.
Perform preventive and corrective maintenance required on STERIS and related product lines in a safe and efficient manner.
Troubleshoot, repair, modify, overhaul, or refurbish standard and special purpose equipment and systems components.
Ensure a positive Customer experience by providing timely preventative maintenance performance, service calls, warranty calls, field upgrade programs, etc. Perform minor installations as required.
Maintain a working relationship with the Area Service Manager to advise of activity and changes related to sales opportunities in assigned territory.
Increase company growth through identifying sales opportunities and recommending STERIS products/services to Customers. Communicate leads to management and sales staff. Be a positive ambassador for STERIS at Customer sites.
Respond to routine Customer and sales questions regarding equipment operation and performance. At the Area Service Manager's discretion, provide on-site support to the sales organization, limited to identifying opportunities, sizing, and utility requirements.

The Experience, Skills and Abilities Needed

Required:
Secondary School Diploma, Graduation Certificate, or CAEC with 1 year of relevant experience
Ability to work flexible hours, sometimes outside "normal business hours"
Must live within 50 miles of center of territory
Must be able to lift up to 25 pounds at times and push wheeled transporters up to about 50 pounds
* Must be bilingual (English and French)

Preferred:
Associate's or Bachelor's degree in electronics, mechanical or similar discipline with 1 year of relevant experience
General knowledge of GMPs (Good Manufacturing Practices) and GLPs (Good Laboratory Practices)

Other:
Excellent interpersonal and Customer communication skills
Strong technical and troubleshooting skills

What STERIS Offers

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

Base Salary + Incentive Compensation Program
Company Provided Vehicle + Cell Phone + Laptop
Excellent Healthcare, Dental, and Vision Benefits
3 weeks paid vacation per year + company holidays based on Province
RRSP matching program
Parental Leave
Opportunities for advancement in a stable long-term career
Hands-on Training Program
Additional Add-On Benefits/Discounts