18 Telehealth jobs in Canada
Medical Advisor (Telehealth Doctor) - Canada
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Job Description
Ready to revolutionize healthcare, making it faster and more accessible than ever before?
How we started:
Back in 2013, our founder Dwayne D'Souza saw an opportunity to give people faster and more convenient access to medications using technology. We've grown rapidly since our inception, without any external funding whatsoever – achieving profitability through innovation and a highly disciplined approach to growth.
Where we are now:
We've earned the trust of millions of people worldwide through our top-selling products and well-known brands: MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A lot of our success is down to having our own pharmacies, manufacturers and products – spearheaded by leading in-house medical teams, researchers and pharmacists. Between 2023 and 2024 our global revenue tripled; £60m to £180m (300% year-on-year growth). We're looking to do the same in 2025; move into new territories, and further accelerate our growth journey. There's never been a more exciting time to join HeliosX.
Where we're going:
Over the next five years, you'll support our goal to become a world-leading healthcare partner, deepening our customer relationships, expanding into new countries, and diversifying our product portfolio to treat more conditions. You'll be part of helping more people access prescription treatments and, most importantly, making personalised care better, quicker and easier for everyone.
Come be a part of making our dream of easier and faster healthcare a reality!
Contractor | Remote (Canada, with London HQ collaboration)
HeliosX is an international healthtech group operating telehealth platforms across multiple markets. We are now expanding into Canada with the launch of MedExpress , our leading online prescribing and telehealth service.
We're looking for Medical Advisors (Telehealth Doctors) to guide our Canadian launch on a contractor basis. This is a unique opportunity to help shape the clinical, regulatory, and operational foundations of a proven international telehealth model, while collaborating with our London-based team.
The RoleYou will support the expansion in phased stages:
Phase 1 – Initial Review (2 hrs, one-off)
- Provide a top-level overview of Canadian regulations for online prescribing.
- Conduct a high-level gap analysis with MedExpress's current UK model.
- Deliver insights via a 2-hour interview (may be split into two sessions).
Phase 2 – Detailed Review (10 hrs, one-off)
- Provide a full regulatory and compliance analysis for telehealth prescribing across provinces.
- Define requirements for clinician type, licensing, insurance, and best practice.
- Review rules on advertising, insurance, and asynchronous consultations.
- Submit a detailed report using a provided template.
Phase 3 – Pre-Launch (~3 days/week for ~8 weeks)
- Review and sign off on protocols & SOPs adapted for Canada.
- Ensure compliance with local regulations and patient safety.
- Provide horizon scanning for upcoming regulatory or best practice changes.
- Attend weekly (30 min) meetings and ad hoc calls with Canadian and UK teams.
- Be featured on the MedExpress Canada website (profile photo + bio).
Longer term, this role may evolve into the Canadian Medical Lead .
About You- Registered with appropriate medical council in Canada, with license to practice.
- Strong knowledge of Canadian telehealth and online prescribing.
- Ideally experienced with GLP-1 prescriptions, erectile dysfunction treatments, and asynchronous consultations.
- Experience designing or managing telehealth services a plus.
- Actively practising clinicians especially encouraged to apply.
- Play a central role in shaping Canada's telehealth landscape.
- Collaborate with a global team that's scaling digital health worldwide.
- Flexible contractor engagement, competitive pay (market rates, negotiable).
- Opportunity to step into a long-term leadership role.
Location: Remote, Canada
Contract type: Contractor
Commitment: Varies by phase (from 2 hrs to 3 days/week pre-launch)
Salary Banding
$115—$135 CAD
Executive Assistant - Finance and Digital Health
Posted 2 days ago
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The Executive Assistant, Finance and Digital Health supports the Vice President, Finance and CFO and Vice President, Digital Health and CIO. This pivotal role ensures seamless coordination, communication, and execution of executive functions, contributing directly to the hospital’s mission of delivering exceptional care. As part of the Executive Assistant Team, you will also collaborate and share responsibility for supporting the collective needs of the team and across the Senior Leadership Team to uphold Mackenzie Health’s values and foster a culture of excellence, professionalism, and service.
What must you have?
Degree or Diploma in Business, Office Administration, Communications or related field.
Minimum of 5 years demonstrated senior-level administrative experience preferably within a healthcare environment.
Advanced experience supporting Board committees and governance functions.
Proven ability to manage multiple priorities and workflows with precision and professionalism
What else do you bring?
Extensive experience providing high-level administrative support to senior executives and coordinating the complex administrative functions of corporate and clinical governance committees, including agenda development, meeting logistics and follow-up.
Highly proficient in drafting high level communications and minute-taking, with a demonstrated ability to produce clear, concise, and accurate meeting minutes that reflect key decisions, actions, and accountabilities in a timely manner.
Exceptional experience with board-related communications, ensuring materials are organized, documents are tracked and departmental inputs are submitted on time acting as the primary point of contact for board meeting material.
Extensive experience in preparing reports, presentations, and other financial documents for internal and external audiences.
Highly proficient in tracking, reconciling, and managing executive level credit card statements and expense reports.
Significant executive support experience, and a comprehensive understanding of financial terminology and reporting.
Exceptional written and verbal communication skills, with the ability to draft professional correspondence, reports, and presentations tailored to a variety of audiences.
Superior organizational and time management skills, with a proven ability to manage competing priorities, shifting deadlines, and high volumes of work with efficiency and poise.
Strong multitasking ability, exercising sound judgment, tact, and discretion in handling sensitive information, complex inquiries, and high-level requests from both internal and external stakeholders.
Proactive and solutions-oriented, demonstrating initiative and accountability while maintaining a high degree of accuracy and attention to detail in all aspects of administrative execution.
Analytical and resourceful, with the capability to identify administrative inefficiencies, recommend improvements, and implement effective solutions independently.
Exceptional critical thinking and problem-solving skills, with the ability to anticipate needs, manage ambiguity, and respond quickly to dynamic operational requirements.
Conducts fact finding, literature/internet search, screens information and compiles reports and/or presentations
Professional demeanor and polished interpersonal skills, enabling effective collaboration with cross-functional teams, physicians, staff, executives, and external partners at all levels.
Customer-focused and adaptable, with a demonstrated commitment to service excellence and a respectful, inclusive approach in a fast-paced healthcare environment.
Self-motivated, dependable, and flexible, capable of working independently with minimal supervision and adjusting to changing priorities when required.
Advanced technical proficiency, including expert-level skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Office365), PollEverywhere, Sharepoint, UKG Dimensions, Electronic Document Management Systems and familiarity with virtual meeting platforms (e.g., MS Teams, Zoom).
Proven attendance record.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others and demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
Models behaviour that is aligned with the values of Mackenzie Health - Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting health care environment.
*You may be required to work at any site of Mackenzie Health
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.
We thank all applicants for their interest; however, only those under consideration for an interview will be contacted.
#MackenzieHealthCareers, #LI-JB1
Registered Nurse - Virtual Care
Posted today
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Job Description
Virtual Care Registered Nurse
Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line . Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.4 FTE (32 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available at this time.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support to callers that could include suicide, addictions and crisis intervention
- Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
- Promptly complete confidential medical records as per company documentation standards
- Provide clear and concise information and direction during patient encounters
Qualifications
- Graduation from a recognized School of Nursing
- Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
- Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
- Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
- Familiarity with windows-based computer systems
- Comfortable using technology, including telephone systems, software programs, and computer programs
- Shift work including days, evenings, nights, and weekends required
- You must have a private room with a closed door in which you will work
- Your own computer system, headset, and high-speed internet connection
Why Work With Us
With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at />
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Registered Nurse - Virtual Care
Posted today
Job Viewed
Job Description
Job Description
Virtual Care Registered Nurse
Work from home as a Registered Nurse
We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line . Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data.
Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.4 FTE (32 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available at this time.
Responsibilities
- Provide telephone triage and advice to callers to assist them in making timely medical decisions
- Provide mental health support to callers that could include suicide, addictions and crisis intervention
- Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
- Promptly complete confidential medical records as per company documentation standards
- Provide clear and concise information and direction during patient encounters
Qualifications
- Graduation from a recognized School of Nursing
- Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc.
- Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset
- Active licensure with the CRNNL or willingness to obtain licensure through CRNNL
- Familiarity with windows-based computer systems
- Comfortable using technology, including telephone systems, software programs, and computer programs
- Shift work including days, evenings, nights, and weekends required
- You must have a private room with a closed door in which you will work
- Your own computer system, headset, and high-speed internet connection
Why Work With Us
With over 25 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at />
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